Customer Service Team Lead / Manager

(Order Management & Logistics)

• Working Days: 5 days (Mon-Fri)
• Working Timing: 830am – 530pm
• Working Location: Harbourfront
• Starting Salary: S$ 4,000 - 6,000

Job Summary

The Customer Service Team Lead oversees the order management process, ensuring excellent customer service delivery. This role manages a team, coordinates with various departments, and enhances customer satisfaction.

Key Responsibilities

• Provide hands-on support for the full order-to-cash function across multiple countries.
• Lead and manage the order management team, ensuring efficient workflow and high-quality customer service.
• Develop and implement order management policies to improve efficiency and accuracy.
• Collaborate with various teams to ensure timely fulfillment of customer orders.
• Review key performance indicators (KPIs) and recommend changes for continuous improvement.
• Ensure adherence to compliance and regulatory requirements.

Job Requirement:

• 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
• Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes
• Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Responsibilities:

• Manage all accounting functions in compliance with local and group standards.
• Implement and ensure compliance with corporate internal control requirements.
• Assist in various projects, including digitization efforts to enhance finance processes and efficiency.
• Ensure timely and accurate monthly financial close for the group, adhering to internal and external reporting timelines, including statutory and SGX reporting.
• Review full set of consolidated accounts.
• Review monthly management reports and perform/review variance analysis.
• Collaborate with regional business and country teams to ensure timely and accurate financial close and reporting.
• Prepare quarterly business highlights and half-yearly results announcements for SGX reporting.
• Manage local statutory audits and liaise with local professional advisors.
• Coordinate and drive budgeting, forecasting, and working capital management for the regions.
• Provide financial analyses to support regional management and participate in strategic planning

Requirement

• 3-5 years of accounting/finance/tax experience preferably in MNCs and/or Big 4 firms

How to Apply: Send your resume to Jocelyn Chan at [email protected] or contact via Telegram @jocelynchan

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence Number: 99C4599 Personnel EA License: R1331820

Job Responsibilities

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specifications

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Responsibilities:

• Serve as a key support to Centralized Finance (CEFI) product directors/leaders in project management, focusing on developing efficient SOPs, best practices, and identifying critical issues/bottlenecks that impact product development.
• Champion project management across CEFI product teams to ensure alignment. This involves actively aligning OKRs, breaking down goals and objectives in line with the company's overall direction.
• Act as the project management expert when communicating in various product teams across CEFI to ensure timelines, goals, resources and objectives are constantly well-managed.
• Utilize tech software such as Jira, Confluence, and others to encourage effective documentation and communication of product initiatives within product teams.
• Employ a data-driven approach to drive positive impact and influence, particularly in measuring success across the CEFI Product team.

Requirements:

• Min. degree education with over 3 years of project management experience in global companies, demonstrating a successful track record in scaling product teams through effective project management processes.
• Strong understanding of backend systems and technical implementations.
• Excellent communication skills, adept at driving conflict resolution, positively influencing stakeholders, identifying risks/opportunities, and prioritizing resources effectively.
• Comfortable navigating ambiguity, results-oriented, data-driven, and exceptionally detail-oriented.
• Experience in AI & Blockchain

Celine Tan Si Ling

CEI Reg No: R1104662

EA Licence No: 99C4599

EA Personnel: Celine Tan Si Ling

Project Executive/Manager, Market Expansion

Aevice Health | Singapore

About Us

Aevice Health is an innovative medtech startup based in Singapore, specializing in a FDA-cleared medical device, AeviceMD. We are expanding our market presence and enhancing our product indications in the US healthcare market. As we enter our next phase of growth, we are seeking a motivated individual to join our commercial team and drive our market expansion initiatives.

Position Overview

We are looking for a Project Executive/Manager for Market Expansion to support our market access and commercialization strategies in the US market while being based in Singapore. Working directly with the Chief Commercial Officer, this role will be instrumental in executing strategies to expand our product's market presence and secure new indications for use. The position level (Executive or Manager) will be determined based on the candidate's experience and qualifications.

Key Responsibilities

● Support market expansion projects focusing on the US healthcare market, including research and analysis of key account targets

● Assist in developing and maintaining relationships with US healthcare providers, payors, and key stakeholders

● Research reimbursement pathways and insurance coverage options

● Help create and execute market access strategies to increase product adoption

● Support clinical teams in documentation for expansion of product indications

● Prepare market analysis reports and presentations for senior management

● Track project timelines and deliverables across multiple stakeholders

● Assist in coordinating with regulatory teams to ensure compliance with FDA requirements

● Support relationship building with distribution partners and healthcare networks

● Monitor market trends and competitor activities in the medical device sector

Required Qualifications

For Executive Level:

● Bachelor's degree in Business, Healthcare Administration, Biomedical Engineering, or related field

● 0-2 years of working experience

● Fresh graduates with relevant internships in healthcare/medical device industry will be considered

● Basic understanding of healthcare systems

● Strong analytical and research skills

● Excellent communication skills

For Manager Level:

● Bachelor's degree in Business, Healthcare Administration, Biomedical Engineering, or related field

● 2-4 years of relevant working experience in healthcare/medical device industry

● Experience in market access, reimbursement strategies, or healthcare sales

● Demonstrated project management skills

● Experience working with international stakeholders

Preferred Qualifications

● Experience or internships in medical device companies

● Knowledge of US healthcare system

● Basic understanding of FDA regulatory processes

● Experience with market research and data analysis

● Previous exposure to healthcare providers or insurance companies

● Experience in a startup environment

Required Skills

● Strong analytical and research capabilities

● Good project management skills

● Excellent presentation and communication skills

● Proficiency in data analysis and market research

● Ability to work independently and manage multiple projects

● Proficient in Microsoft Office Suite

● Strong attention to detail

What We Offer

● Competitive salary package

● Performance-based bonuses

● Health insurance coverage

● Professional development opportunities

● International exposure

● Mentorship from senior management

● Dynamic startup environment

● Opportunity to make a significant impact in healthcare innovation

● Clear career progression pathway

Location

● Based in Singapore with regular virtual engagement with US stakeholders

● Occasional travel to the US may be required (10-15% of time)

Career Development

● Structured mentorship program under the Chief Commercial Officer

● Opportunity for role advancement based on performance

● Exposure to all aspects of commercial operations in a medtech startup

● Development of both technical and business skill sets

How to Apply

Qualified candidates should submit their resume, cover letter, and a brief statement of their career aspirations in the medical device industry to [email address].

Aevice Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

RESPONSIBILITIES:

Manpower:

• Manage clinic staff roster & manpower, with reasonable and fair planning of their work involvement in support of the business

• Request for hiring (where applicable)

• Annual staff appraisal

Expenses and financials:

• Manage clinic expenses, such as, but not limited to

- excessive inventory, consumables, expiring drugs, wastages, utility

• Ensure all patient billings and invoices are accurate

• Ensure clinic’s daily financial settlement is done properly, and all takings for the day are accurately accounted for

Work standard:

• Manage staff to deliver customer service excellence and patient satisfaction

• Ensure regular stock-taking is done accurately, based on the agreed frequency

• Manage teammates’ overall work performance, such as, but not limited to

- punctuality, accuracy of work, team player

Clinic and suppliers:

• In discussion with reporting officer, execute plans for minor repairs, furniture replacement or any facility needs

• Ensure regular preventive maintenance of equipment and air conditioning servicing in clinic

Interested applicants, send in your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Mon to Fri 8.30am - 5.30pm

Key Job Objective and Job Responsibility:

To properly discharge responsibilities in undertaking Singapore Office general office administration function in order to ensure the facilitation and provision of effective, efficient and reliable administrative logistical support for company with a view to achieving the company’s growth & objectives.

Job Descriptions:

1. To take up the Administration function of the Singapore Office with the objective of providing effective, efficient and reliable administrative support for all divisions / departments of the company.

2. To manage the staff accommodations, as well as office leasing and manage renovation projects of Singapore Office.

3. To review and update Administration Operation Manual (“Admin Manual”) of the Administration Department with the view and objective towards standardization and unification for all group company offices.

4. To ensure the managerial and administrative responsibilities of the Administration Department are in strict compliance with Admin Manual. To conduct review of the Admin Manual at least once a year to ensure the Admin Manual is up to date.

5. To prepare and submit the administrative expenses annual budget for Singapore office in order for the general administration expenses to be incorporated into the overall group company Establishment budget; and to monitor the budget control in co-ordination with all divisions / departments.

6. To manage housing and hotel accommodation arrangements in Singapore, including sourcing the best possible quotations, for visitors and expatriates of the Group.

7. To manage the review of contracts and leases from equipment and service providers, office premises and accommodation providers, etc. for Singapore office.

8. To provide support and coordinate for the company events.

9. To handle and support visa applications and administration work

10. To assist and report to Manager, to provide necessary support in collaborating with the Administration team of all Group company offices.

11. To perform additional duties to meet both the company & department’s needs as desired.

Requirements:

• At least 2-5 years working experience in administration role

• Work independently as well as team player

• The role requires to coordinate and support counterpart in China and Hong Kong

• Good communication skills and able to initiate for improvement

Job Description

As a PDE Strategic Program Manager, you'll drive PDE Engineering Strategy Programs in collaboration with Technical Experts and Senior Leaders within PDE, Global Assembly & Test, and Global Quality. This role demands strong project management, proficiency in MS suite, data analytics, dashboard/report creation, excellent English communication skills, people engagement, and strategic vision to support Micron’s key initiatives.

Key Responsibilities

Lead strategic engineering initiatives by creating plans, setting milestones, and prioritizing tasks while maintaining consistent communication with partners. Predict risks and challenges, manage program prioritization and timelines, and balance business requirements against technical and operational limitations. Additionally, you must establish both quantitative and qualitative metrics to assess the effectiveness and efficiency of key programs, implement systems and processes, and oversee and drive programs to successful completion:

• Drive Assembly & Test Global network management to develop & implement strategic and quality engineering programs that are aligned with Micron’s quality strategic objectives
• Structure and implement analysis to develop recommendations and drive execution / implementation in a fast-paced, data-driven environment.
• Identify continuous improvement opportunities in business process and cross-functional/regional quality functions
• Engage various partners from technical experts to senior leadership to facilitate and drive key strategic & quality engineering programs for global Assembly & Test network.
• Being able to apply project management skills to initiate, plan, implement, drive, and evaluate the project effectiveness
• Must have a strong data analytic skill, coding & script (phyton), dashboard (Power BI/ Tableau etc.) design and development skills
• Publish on-time weekly business reports.

Requirements

Skills & Competencies

Proficiency in data analysis, coding and scripting (Python), dashboard design and development (Power BI/Tableau, etc.), project management, and English communication are essential. A background in automation, product, or process engineering is advantageous.

• Strong project management skills
• Strong analytical skills and effective problem solvers, with ability to navigate ambiguity
• Excellent communicator, with the ability to manage and influence partners at all levels
• Strong sense of ownership and ability to work across different functions and Business Units
• High learning agility to quickly understand the value drivers in numerous and diverse types of strategic/ engineering programs/ projects
• Strategic partner engagement capabilities, including: clear understanding of partners’ needs, problem statement, and value proposition discovery, various types of business/ engineering analysis (good-to-have)
• Someone who is excited about how their contribution can support to transform how the world uses information to enrich life for all with Micron’s memory and storage solutions

Education and Experience

• Bachelors in any Engineering or Science (Data Analysis/ Statistics) or related field
• Experiences in Technology/ IT project Management (minimum 3-5 years of project management/ PMO experience
• Experiences in high technology or semiconductor industry (good-to-have)
• Experiences working across time zones in multi-functional global teams

Leads people who are responsible for internal business projects and programs involving department or cross-functional teams of subject matter experts, delivering products through the design process to completion. Plans and directs schedules as well as monitors the project from inception through delivery. May engage and oversee the work of external vendors. Assigns, directs and monitors system analysis and program staff. These positions' primary focus is project/program management, rather than the application of expertise in a specialized functional field of knowledge although they may have technical team members.

A global leader in bulk shipping is seeking a dynamic Operations Manager to join their team in Singapore.

In this role, you'll be working closely in a team at the same time given the autonomy to make decisions when needed. We are looking for someone who is ambitious, appreciates longevity in the company with good culture, someone who constantly learning and improving yourself. If you have experience in managing the operations of handys, supras and panamax vessels.

What’s on offer?

• Competitive bonuses
• Flexible working environment
• Career developement opportunities
• A stable, long history company that evergrowing

Requirements:

• min 5 years of end-to-end drybulk operations experience
• IMOS, SEDNA trained, strong analytical skills
• Team player, driven, willingness to learn
• Singaporeans and PR of Singapore ONLY

Like to find out more? Apply now and we can have a confidential chat!

JOB DESCRIPTION

• Oversee the daily operations of a school-based student care centre
• Liaise with HQ, parents and school with regards to students and Centre matters
• Mentor, lead and motivate staff in their work
• Ensure that programmes and activities are carried out as per set curriculum
• Plan for manpower and logistics
• Handle fees payment and follow up on fees arrears
• Ensure proper documentation and timely submission of applications, withdrawals of enrolment and fees assistance schemes
• Maintain updated records of students' profile and finance matters
• Handle enquiries and provide regular feedback
• Other related duties as assigned by the Superior

REQUIREMENTS

• At least 2 years of relevant experience in managing a Student Care Centre, Childcare Centre, or Kindergarten
• Polytechnic Diploma and above
• Possess good communication skills
• Meticulous and able to multi-task

WORKING HOURS:

During normal school term: 10am to 7pm (Mon to Fri)

During school holiday: 9 hours shift between 7.30am to 7pm (Mon to Fri)

Our client is a global MNC in Chemical industry. Due to their current expansion plan, they are looking for a Business Development Manager to join their Sales Team from Biopharmaceuticals division, in hopes of developing the current high performing team. They are located in the West area.

Duties of Business Development Manager:

• Identifying and cultivating business prospects.
• Nurturing relationships with current collaborators and partners.
• Engaging with various stakeholders at different organizational levels.
• Conducting market and competitor research.
• Participating in negotiations and transaction.
• Any other adhoc duties as assigned by supervisor

Requirements:

• Degree in Pharmacy / Lifescience/ Business or related field
• At least 5 years experience in cell & gene therapy or related field, with exposure in Contract Development and Manufacturing Organization
• Comfortable with travelling in both local and overseas. Possess regional exposure is advantageous for new market penetration

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Our client is a well-established MNC, market leader in the Supply Chain services industry. They are looking for a Key Account Manager (Oil & Gas) to assist their team for the next phase of their business. They are located in the East – easily accessible.

Responsibilities:

• Drive revenue within key accounts, ensuring all business targets, such as profit and target are met and exceeded.
• Able to travel frequently within Singapore
• Planning of Account Management to enhance profits and earnings
• Oversee and ensure the fulfilment of clients’ service agreements
• Planning of Cost savings
• Keep the daily selling process smooth with updated prices
• To improve business revenue in different projects.
• Oversee projects, keep up with latest market research/trends, take initiative to exceed target within key accounts
• Seek opportunity to drive more sales within key accounts
• Work close with internal departments to ensure fulfilments
• All other ad hoc duties as assigned

Requirements:

• Minimum Diploma in Business Administration or other relevant field of studies
• Minimum 3 years of relevant key account experiences

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

Job Info:

• Salary: Basic up to $8000 + AWS + VB
• Working Hours: Monday - Friday (9am - 6pm); Alternate Saturday (9am - 1pm)
• Location: Pioneer MRT

Job Scope:

• Provide leadership in project planning, coordinate tasks, and liaise with subcontractors and suppliers to ensure progress aligns with the project schedule
• Clearly communicate project expectations to team members and stakeholders
• Collaborate with the drafting department for the preparation, submission, and approval of shop and as-built drawings
• Serve as the primary point of contact for the client’s representatives on all site-related matters and attend site meetings as needed
• Update project status regularly and prepare monthly progress claims for the project
• Develop and implement best practices and tools for effective project execution and management
• Perform any ad-hoc duties as assigned by the superior

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

We are seeking a motivated candidate to join as a Senior Officer / Deputy Manager within the Corporate Banking Department, with a focus on origination, structuring, execution, and maintenance of lending relationships for targeted corporate clients. Reporting to the Corporate Banking Team Leader, this role offers a career development opportunity for candidates with the right experience, skillset, and aptitude.

Responsibilities:

• Originate, structure, and execute loan transactions (bilateral, club, or syndication basis) for entities based in Mainland China, Hong Kong, and Taiwan across Asia.
• Provide a full suite of corporate banking products, including but not limited to banking accounts, trade financing facilities, bilateral RCF/TLF, syndicated loans, and risk participation loans (funded and unfunded).
• Prepare detailed credit applications (including financial analysis, credit risk evaluation, and annual account reviews) and perform continuous account monitoring to maintain a robust and profitable portfolio.
• Identify and pursue opportunities to enhance banking relationships, supporting the business plan to expand and diversify the client base within the Corporate Banking Department.
• Collaborate closely with internal departments, including Risk Management, Legal & Compliance, Operations, and Treasury, to ensure timely approval and efficient execution of transactions.
• Ensure compliance with regulatory requirements, internal credit, and lending guidelines.

Requirements:

• Recognized Bachelor’s Degree or higher; Accounting, Finance, or Business-related qualifications are an advantage.
• Minimum of 4-5 years of relevant corporate banking experience, preferably with an Asia-focused client base.
• Strong business acumen, corporate banking product expertise, and keen awareness of regional market trends.
• Potential for development toward a leadership position within the team.

HOW TO APPLY:

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to Cesky Ong Zhi Rong (EA Personnel Reg. No. R24121422, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now” or contact me at [email protected] or 9061 0702 for a confidential discussion.

Join Our Dynamic Team!

We're seeking a highly skilled and experienced School Disciplinary Master / Mistress (Operation). As a key member of our school community, you'll play a vital role in maintaining a safe and supportive environment for students and staff.

Working Hours & Benefits:

• Monday to Friday, 8:30 am - 6:00 pm
• Gross salary up to $3,350
• Location: Dover
• Opportunity to work in a dynamic educational setting
  

Key Responsibilities:

• First tier coverage in the event of manpower shortfall
• Responsible for all attendance, payroll and HR Admin matters including updating staff profile, incentives payment, on-boarding and off-boarding
• Administer HR related issues including employees’ concerns and disciplinary proceedings
• Review the processes and service offerings with a view to continually streamline and improve
  the workflow and processes, identifying potential gaps and suggesting solutions
• Participate in discussions with management team and subject matter experts to provide
  recommendations on enhancing service delivery and procedures.
• Achieve CSDS Silver and Gold certification or re-certification for all service functions
• Involved in project management planning and processes, which include manpower planning and resource management
• Tracking and registering of training courses for staff
• Exceed client’s expectations and achieve to meet client’s objectives and SLA
• Maintain long-term relationship with clients and partner
  

Job Requirements

• Proven experience in disciplinary investigation and management, emergency response, and crisis management
• Background in law enforcement (e.g., Singapore Police Force, Prisons, Central Narcotics Bureau) or similar roles in education institutions
• Proficient in Microsoft Office and eager to develop IT skills
  

How to Apply:

If you're passionate about creating a positive school culture, please submit your application. Only shortlisted candidates will be notified.

I hereby give consent to Certis CISCO Security Pte Ltd and its subsidiaries to access my job application for the position applied and other positions that I may also be considered for and to use and disclose my personal data submitted in or as part of my job application to law agencies, government representatives and prospective clients. (DATA PROTECTION: The Company is committed to respect the statutory rights to privacy of all job applicants. However, we obtain, monitor, process and disclose personal information regarding employees and prospective employees to meet our need and according to applicable laws. For more information on our Personal Data Protection Policy, please visit https://www.certisgroup.com/privacy-policy.

We are seeking an experienced and creative F&B Marketing and Communications Manager to join our lifestyle brands: Smoke & Mirrors cocktail bar and Yàn Cantonese restaurant.

Your mission is to utilise your analytical skills and commercial acumen to lead the charge on all things marketing communications and be the driving force behind boosting brand visibility, revenue, and overall success.

Roles & Responsibilities

• Responsible for the development and implementation of marketing and communications plan and media relations strategies to increase brand awareness.
• Build strong relationships and foster cross-team collaboration with internal departments and external agencies to ensure timely and smooth execution of marketing plans.
• Manage online channels including timely, accurate updates and engaging content on social media and brand websites.
• Work closely with the in-house creative to oversee the development and production of marketing and promotional collaterals including menus, EDMs, posters, sales tools (brochures, presentations) for events and weddings.
• Work directly with external resources such as freelancers and marketing agencies to create content for digital platforms and media relations strategy for each respective brand.
• Plan and execute advertising campaigns using content library to increase traffic and sales opportunities.
• Monitor and share campaign plans with the operations team and other departments on a regular basis to ensure cohesiveness to produce effective strategies.
• Identify potential markets, propose and facilitate partnerships, barter deals, sponsorships and events that support business objectives events.
• Lead market research to assess viability of current and existing products/services and establish beneficial pricing strategies for takeaway/gifting products, menus and promotions.
• Ensure information and content on owned and external channels are accurate, up-to-date and align with brand guidelines.
• Measure, monitor and report on effectiveness of marketing and media relations efforts; ROI on marketing and PR spend; key performance indicators, which include media impressions, share of voice on owned and earned channels.

Other requirements

• At least five years of working experience in a marketing, communications or branding role.
• Demonstrated ability to build narratives and deliver quality communications at short notice.
• Able to turn data into insights to fuel sales through communication.
• Unparalleled written and verbal communication skills with the ability to adapt to a variety of writing styles.
• Positive and get-it-done attitude with a willingness to pivot quickly to changes.
• Experience with platforms - Facebook, Instagram, LinkedIn, Google Analytics, Google Ads and Meta Ads Manager preferred.
• Good to have experience managing PPC campaigns.
• Being bilingual would be preferred, with a high proficiency in English and working proficiency in Mandarin.

If this role excites you, send in your interest to us today!

Join us as we pursue our ground-breaking new vision to make machine data accessible, usable, and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most meaningfully to each other’s success. Learn more about Splunk careers and how you can become a part of our journey!

Role:

Do you have a measurable track record in building, managing, and delivering successful sales results within Enterprise Customers? Are you passionate about new technologies, and looking to join a fast-growing, dynamic organization?

We are hiring an Enterprise Account Manager to join our growing team to cover the Thailand growing market. You will play a key role in driving a significant share of the revenue for Splunk within the Enterprise Market (FSI/Energy/Healthcare/Conglomerate), working closely with our partners across the region.

Are you up for the challenge?

Responsibilities:

• Consistently deliver adventurous subscriptions, renewals, and service revenue targets – dedication to the number and to deadlines.
• Named Account penetration, account planning, and opportunity management.
• Meet and exceed sales goals (quotas) through prospecting, qualifying, managing and closing sales opportunities within assigned territory.
• Taking the ownership/accountability to lead a matrixed account team of solution engineer, business development representatives, inside sales representatives & customer success managers.
  • Develop and manage sales pipeline and improve customer relationships, value selling and drive adoption expansion through to renewals.
  • Managing and collaborating with partners for maximum efficiency.
• Drive and ensure regular and accurate pipeline and forecasts reporting through the CRM system weekly.
• Negotiate favorable pricing and business terms with large enterprises by selling value and return on investment.
• Collaborate with both international and domestic corporate functions, i.e. Advisory, Product and Marketing team to promote deal size expansion and value to the customers.
• Applies industry knowledge and client market intelligence to develop sales strategies and position Splunk as a solution.

Requirements:

• Extensive, 7-10 years’ experience of direct New Business Account Management, selling into Enterprise/ and selling with/& through Channel Partners in Thailand is needed.
• Very comfortable in the “C” suite: you have a record of closing six and seven-figure software licensing deals. You can grow and scale upward with the company.
• Relevant software validated experience in IT systems, enterprise or infrastructure management and security.
• Strong executive presence with ability to negotiate and deliver persuasive presentations that articulate complex concepts simply.
• Adaptable and thrives in a constantly evolving environment with ability to demonstrate resilience.
• Able to work as part of a team as well as independently and remotely from other members of your team and corporate.
• Strong ability to demonstrate building of customer relationships.
• Consistent track record of success in consultative sales environments and developing new business and running sales cycle (territory/account planning) from generating leads through closing
• Self-starter with tight-knit collaboration and partnership with internal teams as well as external partners.
• Outstanding skills in managing deals with many partners and ability to demonstrate influence without authority.
• Native Thai-speaking ability is required to handle our Thai clients.
• Experience in using CRM systems (Salesforce.com) is a plus.
• Strong fundamentals in value selling methodologies.

Splunk is an Equal Opportunity Employer: At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.

JOB SUMMARY

• This role supports and executes the following under the direction of Director Client Service Strategy and Initiatives

RESPONSIBILITIES
Strategy

• The TB Cash Client Service Management function reports to TB Cash COO. The Cash Client Service Transformation role focuses on delivering our Client Service strategy by supporting and executing key initiatives under the Fit For Growth (FFG) programme to improve client experience, expand our digital servicing offering and deliver committed benefits; this includes:
• Defining clear business requirements and target state processes in line with the relevant risk frameworks
• Partnering with technology to deliver a fit-for-client solution and providing end user validation
• Driving client adoption and defining a unified measurement approach that helps us demonstrate success

Business
With guidance from the project / initiative lead:

• Design, implement and analyse client surveys to gather insights and feedback
• Develop and maintain capacity models to identify potential bottlenecks and areas for improvement
• Independently undertake business analysis and Programme Management design activity in support of FFG transformation initiatives
• Support the implementation and adoption of digital service functionality across CIB clients and frontline Service teams
• Identify opportunities to optimize the current Service Operating model and its processes
• Ensure alignment between the feature / functionality design and broader strategic direction

Processes

• Ensure reports and presentations are timely, accurate and aligned with organizational goals
• Regular tracking of milestones to ensure the deliveries are on-track as per commitments. Escalate if there are any anticipated delays

People & Talent

• More than 3 years of experience in client surveys and transformation programme management capacity (e.g. monitoring and tracking strategic projects, programs and initiatives) in Banking
• Proficiency in survey tools and analytics software will be an added advantage.
• Analytics capability (including modelling skills) with the ability to interpret customer journey data and draw business relevant insights for discussion and decisioning
• Demonstrated ability to work effectively across multiple markets and navigate geographical and regulatory complexity
• Demonstrate appropriate culture and values, embedding a high level of team engagement
• Ensure ongoing training and development for professional and personal growth

Risk Management

• Manage changes and reporting in line with all relevant risk management frameworks, where applicable
• Act quickly and decisively to resolve any risk and control weakness, ensure they are addressed and remediated within appropriate timeframes, and escalated through the relevant committees

Governance

• Ensure awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role
• Deliver effective governance in compliance with applicable internal policies and external laws and regulations, overseeing changes in business controls as required
• Support the relevant programme governance forums and processes as required

Other Responsibilities

• Embed Here for good and Group’s brand and values in Cash Client Services;

Our Ideal Candidate

• 4+ years of experience in a transformation project capacity and/or delivering complex projects or initiatives in a Banking environment
• Strong analytical and problem solving skills with proven ability to collect and analyse data, establish facts, and make recommendations in written and oral form
• Successfully work with multiple stakeholders at different levels of the organization to facilitate change delivery, identify key risks / blockers and embed change
• Ability to work effectively across multiple markets and navigate geographical and regulatory complexity
• Good presentation and communication skills
• Familiarity with Agile project delivery and project management disciplines is preferred

Role Specific Technical Competencies

• Problem Solving and Analytical Thinking
• Effective Communications
• Managing Change
• Project Management
• Stakeholder Management

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Support the TB Cash Client Service Team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients and The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Cash Client Service Leadership and teams
• TB COO and Business Heads
• TB Product Heads
• CIB Technology
• Other CCIB stakeholders
• Risk, Legal, Audit and Compliance, where relevant

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

• Join a prominent digital bank in Singapore
• Join a dynamic and driven team, working with some of the best in the market

About Our Client

Our client is a top tier digital bank which is well backed. Focusing on building banking products to better serve their financial institution clients, they are looking to hire a Senior Product Manager - Digital Bank.

Job Description

You will be working on exciting new end-to-end features and products as part of the digital banking team. You will be working closely with customers and also regulatory stakeholders to ensure that the latest policies are adhered to.

The Successful Applicant

The ideal candidate must have the following:

• 5 years+ experience in a product management
• Previous experience of working with digital banking products
• Ability to manage internal stakeholders across seniorities and functions
• Strong analytical skills and proven ability of data-driven decision-making, ability to define and manage qualitative and quantitative research and measurement plans
• Hands-on approach with both business and technical teams, ideally prior experience in integrating different payment channels/services

What's on Offer

Our client offers an amazing opportunity to join one of the most prominent digital banks here in Singapore. The ideal candidate is one who can move fast, hit the ground running in driving product strategy and execution on a regional basis.

Though our client is well backed, this role will fit best with those who want start-up, entrepreneurial environment and culture. The ideal candidate should be an individual with high energy, passionate about product and is highly flexible to do what needs to be done to drive continuous growth.

Contact

Maureen Yeoh (Lic No: R1987106/ EA no: 18S9099)

Quote job ref

JN-112024-6588326

Phone number

+65 6541 9946

Michael Page International Pte Ltd | Registration No. 199804751N

Job Responsibilities

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specifications

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Position:

Regional Senior Media Manager, APAC

Reporting to:

Account Director

Office location:

Alice @Mediapolis, 29 Media Circle

Reporting Structure:

You are expected to manage your team (Senior Planners / Planners / Executives) that are being deployed in your business.

The role:

As a Senior Media Manager at our agency, you will play a pivotal role in shaping and executing media marketing strategies for our biggest client, a leading automotive brand, across the APAC region.

You will lead a team of talented professionals and work closely with clients to achieve their marketing objectives.

This role requires a deep understanding of media channels, excellent leadership skills, strategic thinking, and a passion for staying ahead of industry trends.

Responsibilities:

Client Relationship Management:

· Build and maintain strong client relationships, acting as the main point of contact.

· Understand clients' business goals and translate them into effective media strategies.

· Provide strategic recommendations and insights to clients to optimize their marketing efforts.

Team Leadership and Development:

· Lead and mentor a team of media professionals.

· Foster a collaborative and innovative work environment, promoting the growth and development of team members.

· Set clear objectives, provide constructive feedback, and conduct performance evaluations.

Strategy Development:

· Develop and execute comprehensive media strategies that align with clients' objectives.

· Oversee the planning and implementation of digital campaigns across various channels, including Paid Search, Programmatic, Social Media.

Data Analysis and Reporting:

· Utilize data analytics tools to measure the effectiveness of campaigns and provide actionable insights for optimization.

· Prepare and present regular reports to clients, highlighting key performance indicators and recommendations for improvement.

Budget Management:

· Manage media budgets effectively, ensuring efficient allocation of resources to maximize ROI.

· Monitor campaign spend and adjust strategies as needed to stay within budget constraints.

Stay Informed on Industry Trends:

· Keep abreast of emerging trends, technologies, and best practices in media industry.

· Apply industry knowledge to enhance clients' media strategies and maintain a competitive edge.

Process/Strategy

- Be our biddable media platform planning & activation expert (eg Google Ads, DV360, Facebook/IG, TikTok).

- Improve the current workflow & optimization processes.

- Work as both a leader and hands-on expert to assist junior team members with delivering results for clients.

Experience required:

· Minimum 6 years of work experience in a digital media and client servicing role.

· Strong technical understanding of Google Ads, Social, Programmatic planning, and implementation.

· Integrated media planning knowledge would be an added advantage (OOH, Radio, TV, etc.).

· Strong communicator - possesses excellent verbal, written and presentation skills.

· Be a proactive self-starter and ability to handle multiple tasks in a fast-paced environment under tight deadlines.

· Team leadership and mentoring experience.

· Have strong organizational skills being able to manage multiple clients / projects at once.

· Be confident in analysing and acting on marketing data.

• The Human Resource Manager will lead and direct the routine functions of the Human Resources (HR) department including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices.
• Partners with the leadership team to understand and execute the organization’s human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Provides support and guidance to HR Team, Management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
• Manages the talent acquisition process, which includes recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.
• Build and maintain good and close working relationships with partner companies, client companies, institutions, and government bodies in representation of company in manpower and related collaborations.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• Maintains complete, up-to-date and timely relevant reports for both internal and external stakeholders.
• Creates learning and development programs and initiatives that provide internal development opportunities for employees.
• Oversees employee disciplinary meetings, terminations, and investigations.
• Maintains compliance with local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Any other appropriate duties and responsibilities as assigned.

For the Body Therapist Reflexologist Supervisor/Manager position, this role requires understanding how the body`s muscles interact and knowing how to treat specific parts of the body. Body therapist/reflexologist supervisors/managers work personally with clients and lead teams, so interpersonal skills and professionalism are essential.

• We provide Chinse foot and body reflexology treatment and water treatment according to customer requests.
• Examine clients and may recommend body conditioning activities or treatments.
• Relevant degree and at least 5 years of professional experience preferred
• Available 6 days a week
• Overtime may occur and you may be required to work long hours.

Job Description

We are a Japanese MNC with subsidary offices located across Asia and we are looking for potential candidates to join our company. All hired candidates are required to perform the below tasks on a daily basis:

• Perform abatement system (scrubber) Preventive Maintenance service on-site.
• Provide Corrective Maintenance & troubleshooting on-site.
• Perform equipment installation, part change.
• Provide service reports on assigned task.
• Working environment will be clean room or subfab in semiconductor factory.
• Manage the customer services and relationship through providing regular feedback and periodic operations review with clients to optimize quality of service, business growth, and customer satisfaction.
• Communicate with Japanese Engineers and HQ in Japan and provide technical guidance to our team of Site Managers and Service Engineers.
• Defines roles and responsibilities, plans for the department’s future needs and operations; counsels and discuss with managers on performance.
• Coordinating with Site Managers on manpower planning and arrangements.
• Provide strategic leadership and direction to the operations division and supervising Assistant Service Engineer to achieve the operations key performance index and the required service standards.
• Ensuring safe and secure work environment for all employees.
• Ensuring compliance in all procedures including documentation.
• Attending and preparing documents for audit by customers.
• Any other duties assigned by the Site Manager.

Requirements

• Min Diploma/Degree or higher with at least 3-7 years of related working experience with our company's abatement systems in a semiconductor environment.
• Strong ability in handling technical issues and able to propose and negotiate service contracts to customers
• Experience in Semiconductor Fab and Service Audit will be an advantage.
• Good understanding & knowledge of semiconductor facilities & processes will be an advantage.
• Willing to travel daily to various sites and overseas when required.
• Must be self-driven, energetic, resourceful, and good leadership.
• Meticulous and timely in documentation.
• Able to project strong, positive image of self and company.
• Able to build good partner relationship at all level.
• Team player with good communication skill.
• Responsible, independent with excellent customer service skill

Benefits:

• Transportation allowance
• Attendance Allowance
• AWS & Variable Bonus
• Medical Benefits

Responsibilities:

• Drive profitable growth and business development through broker channels.
• Expand client relationships.
• Identify and establish new products, services, or market segments.
• Ensure that risks are evaluated and underwritten per company Risk Management and Reinsurance standards.
• Meet premium growth and profit objectives.
• Develop a balanced portfolio from broker accounts.
• Offer guidance and training to team members, supporting their growth and team-building activities.

Requirements

• Minimum Certificate in General Insurance
• Operational experience in sales and servicing of business through insurance brokers
• Expertise in business development and building strong relationships.
• Ability to guide and lead staff
• Portfolio Management
• Knowledge of Underwriting and Singapore General Insurance market

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1110891 | JP | Reji