Total 64,262 hr officer job vacancies in Singapore

​Our client is a global leader in gateway services, who is seeking to recruit a Technical Officer (Location: East). This position is based in Singapore.

Technical Officer (Location: East)

Responsibilities:

• Be part of Technical team responsible for maintaining and ensuring the serviceability of all systems and equipment

• Be technically proficient in all aspects of maintaining, repairing and troubleshooting the full range of systems and equipment (e.g. warehouse systems, material handling and automation systems, refrigeration systems, kitchen equipment, packaging and inspection machines, washing machines, waste management systems, etc.) and other technical related knowledge

• Manage, perform and ensure all maintenance activities and repair works are timely follow- through according to the assignment, maintenance schedule, procedures, checklists, manufacturer recommendation and completed within the timeframe

• Manage, perform and ensure all technical purchase requisition of spare parts, contracts and services are in accordance to the Company policies and follow-through to support the maintenance activities

• Manage, communicate and work professionally with all stakeholders to minimize systems and equipment downtime

• Be proactive in resolving technical faults, contributing initiatives and continuous improvements

• Always observe and follow all Safe Work Procedures and Food Safety requirements

• Always ensure Safe Work environment by housekeeping of all work areas and report any safety hazards immediately

• Perform and support other relevant duties and projects assignments if required

• Requirements:

• Computer-literate and competent in using Microsoft office/outlook, SAP application and IT devices

• Competent in using industrial workshop equipment and welding tools

• Competent in reading technical drawings, documentation

Requirements:

• Physically fit with ability to carry heavy loads and work-at-height

• A motivated team player with strong qualities to lead and work in a challenging environment with tight timeline

• Able and willing to work in either office hours or rotating shifts, weekends and overtime if required

Others:

• Work Week & Shift: 6 days, rotating shift

• Staff transport will be provided for candidates working beyond midnight.

• Competitive Basic Salary

• Shift Allowances

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Responsibilities

• Perform daily cash collection from service staffs
• Update service collection into CSM & ERP
• Print daily service collection report for Service Manager or Senior Technical Supervisor signatory
• Submit daily cash & collection report to Finance Department
• Update spare part used in daily jobs into CSM
• Update job status into CSM
• Scan daily job sheet and upload to server
• Reply email enquiries
• Submit quotation to school for any service request
• Help spare part team to count stock during annual stock take.

Mon to Fri 8.30pm to 6pm

Customer Service is to manage the customer services activities within warehouse to meet customer needs.

• Communicate with team members and our customers via both email and phone calls

• Customer’s order and data processing on WMS (warehouse management system)

• Verify operational documents with billing summaries to be sent to customers

• Ensure that Customer Service operational documents properly

• Liaise with operation team members to arrange any inbound / outbound activities within a set time line

• Report irregularity encounter in the course of work to direct superior

Requirements

• 2 to 5 years of experience as Customer Service Officer in a warehouse environment handling incoming and outgoing shipments via sea/air freight and local transportations

• Basic knowledge / experiences on warehouse management system and documentation of order processing.

• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors

• Experience with Documentation such as checklists, temperature / RH reports

• Able to compile KPI reports periodically

• Able to verify the billing reports to our customers as well as service agreements

ssist QPS team on the site supervision and coordination works.

• Ensure the works are carried out according to contract and in a safe manner

• Attend site meetings.

• Review all submission.

Requirements:

• Registered with IES as Resident Technical Officers (RTO) in Singapore.

• Experience in LTA/HDB project would be an advantage

• Able to travel between sites

PR/094537
Company and Job Overview

A Japanese company is looking for an Administrative Officer with Japanese speaking skill.

Job Responsibilities

Responsible for managing office supplies

Responsible for liaising with HQ and translate documents

Responsible for coordinating guest visit

Job Requirements

Japanese Language is required for internal and external communication.

At least 2 years of relevant working experience.

​Benefits

Salary: Monthly S$4,500-$5,500/month

Working Hours: 8:30 am - 5:45 pm

If you are interested in the role, please click APPLY NOW
Please note that only shortlisted candidates will be contacted, thank you.

JAC Recruitment Pte. Ltd.
EA License: 90C3026 | EA Personnel: R24123854 | EA Personnel Name: Moena Ono

Joining Arup

We have a vacancy to be a part of a prestigious healthcare project in Singapore. As a Resident Technical Officer (RTO), you will assist the Resident Engineer (RE) in supervising the construction of civil and structural works. You will ensure that all activities comply with project specifications and Building Control regulations, supporting the efficient execution of construction tasks.

The Opportunity

At Arup, you belong to an extraordinary collective – in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas.

You will have the opportunity do socially useful work that has meaning to Arup, to your career, to our members and to the clients and communities we serve.

• Assist the RE in supervision of basement, steel and precast construction
• Experience in supervision of precast facade and civil/external works will be an added advantage
• Familiar with local regulations/codes for Civil & Structural related to building projects
• Assist the RE to resolve site and technical issues, prepare and document detailed site progress reports
• A good team player with effective communication skills.

Is this role right for you?

• Minimum 8 years relevant experience
• Accredited with IES-ACES with a valid Resident Technical Officer (RTO) Practicing Certificate
• Proficient in Microsoft Office
• Knowledge in BIM and VDC capabilities will be an added advantage.

Interested candidates are invited to apply by 10 December 2024 with your full resume, expected salary, a copy of valid RTO Practicing Certificate and date of availability.

Job Descriptions

• Assist in handling of general admin and accounts activities.
• Assist in time sheet checking of staffs to liaise with HR team in HQ.
• Assist in managing of time attendance and leave records.
• Submission of reports pertaining to absenteeism and leave requests.
• Act as a point of contact for facilities related inquiries.
• Work closely with facilities management team, vendors, and contractors to ensure timely and effective resolution of issues.
• Support the compilation / coordination of maintenance activities, repairs, and service requests.
• Maintenance and upkeep of any documents if needed.

Requirements

• Candidate must possess at least GCE ‘‘N’’ / ‘‘O’’ Level or Higher Nitec or any Higher qualifications.
• At least 3 year(s) of working experience in the related field.
• Proficient in Microsoft Office Applications.
• Confident and Good communication skills.
• Meticulous and able to multi-task and manage work priorities.

5.5 Work Days Week

2 Vacancy : 2 Locations

2 Locations avaialble : Nearby Catholic JC area or nearby dhobby ghaut walk in around 10 to 12 mins from mrt / busstop.

Responsibilities

· Manage the project schedule and report progress to management.

· Coordinate with clients, suppliers, and contractors to deliver on project requirements.

· Prepare the site for landscape project implementation.

· Read and interpret site plans and drawings

· Uphold safety standards and environmental regulations during maintenance activities.

· Ensure safety regulations are implemented and complied with.

· Maintenance duties.

Qualifications:

· Previous experience in gardening and landscaping,

· Knowledge of plant species, gardening techniques, and landscaping principles.

· Excellent leadership and communication skills.

· Ability to work independently and as part of a team.

The incumbent will play an active role in the daily processing of all trade finance transactions for both import and export trade products for a portfolio of customers.

As a Processor (Maker) the key duties include:

• Handle end-to-end processing of trade finance transactions (covering both import and export products) and ensure input accuracy and turnaround time is met;
• Perform AML screening (including name screening, vessel checks, price checks, etc) and escalate to Compliance true hits/ red flags in accordance with Bank’s AML/CTF guidelines/policies;
• Housekeeping and administrative duties; Liaise with both internal and external stakeholders as necessary in performing the transactions;
• Propose process improvement as deemed fit;
• Participate in UAT and projects as assigned.

The preferred candidate must satisfy the following requirements:

• A recognized Degree
• Minimum 2 years of experience in a similar role with a bank
• Good verbal and written communication skills
• Ability to learn fast
• Ability to work independently and under time pressure

• Company Benefits & Incentives
• Career Progression Opportunities
• Attractive Salary Package
• Working Day: 5-day work week (44 hours)
• Work Location: Multiple Locations Island wide (arrange near to your place)

Job Requirement:

• Diploma/Degree in Early Childhood Care & Education
• L1 / L2 LON Certified by ECDA

Job Responsibilities :

• Plan and deliver Chinese language composition writing and Chinese language lessons in accordance with the Company's guidelines and framework to achieve desired learning outcomes.
• Mark students' scripts in accordance with the Company's guidelines and rubrics
• Ensure marked scripts are returned in a timely manner.
• Maintain accurate records of students' progress and cater to students' educational needs in a timely manner.
• Be actively involved in the planning and preparation of curriculum and innovation of teaching methodology.
• To provide timely feedback to parents and address their concerns appropriately.

Interested candidate may contact me and send your resume via Email: [email protected]

#SCR-jean-tan
PLEASE INCLUDE [notice period, last drawn salary and expected salary] in your resume.
PS: No Charges will be incurred by Candidates for any service rendered.

Tan Tze Ying (Jean) | Reg No. R24121620
The Supreme HR Advisory Pte Ltd | EA No. 14C7279

• Working Days: Mon -Fri, 9am - 6pm
• Location: Chinatown
• Salary: $3,500 - $4,500

Responsibilities:

• Drive new business development using seasoned sales techniques, catering to both new and existing clients.
• Guidance to the agency team to secure wins in pitches, leveraging strong client knowledge and insights.
• Champion strategies and ideas for integrated campaigns spanning brand, advertising, content, social digital.
• Actively develop and manage company sales targets.
• Inspire and influence clients, creative teams, and project members.
• Oversee project management for team members, ensuring effective coordination.
• Stay up-to-date with the latest trends, best practises, and competitive movements in the industry.
• Drive marketing planning and implementation for the company.
• Co-steer the agency's business and cultural directions in collaboration with senior management.

Requirements:

• Degree in Business, Marketing, Communications, or of related discipline
• At least 2 - 5 years of marketing experience within agency
• Experienced in agency operations and workflow
• Experienced in leading and guiding a team

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• Working Days: 5 days/week – 44 hrs (3 shifts)
• Salary: $2,200 to $3,100
• Potong Pasir

Responsibilities

• Carry out the daily operational duties and supervise residents in their regular activities
• Assist residents with any difficulties related to day-to-day issues at Dayspring Residential Treatment Centre and ensure their welfare and safety
• Promote discipline among the residents and be a mentor/role model to them
• Assess, respond and handle crises or conflicts
• Carry out individual therapeutic interventions based on care plans by treatment team
• Participate in providing physical, emotional, spiritual, mental, educational, and social needs of residents

Requirement

Youth Mentors are required to work with young beneficiaries with complex trauma

• With experience in working with youth at-risk
• With basic processing and counselling skills
• With knowledge of common issues and disorders that appears in trauma and abuse
• Willing to work on 3-shift rotations and over weekend/Public Holidays

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Position: Sport Retail Centre Assistant

Working days & hours: Rotating Shift: 44 hours per week between 8am-10pm | Required to work on weekend & some PH | OT to be paid is work > 44 hours | Rest Day on Weekday

Salary: Basic - $2,500-$2,800 + Yearly Bonus

Job Description:

• Day-to-Day Operations: Manage daily operations, including court bookings, retail sales and cafe services.

• Client Services: Verify client sign-ins, manage court availability, and provide excellent customer service.

• Coach Scheduling: Coordinate coach schedules to optimize class offerings and ensure efficient workflow.

• Inventory Management: Maintain accurate inventory records of equipment and supplies.

• Vendor Liaison: Collaborate with suppliers to ensure timely deliveries and maintain the retail shop.

• Marketing Support: Assist with creating social media content to promote our services.

Job Requirement:

• Solid understanding of the sport, including equipment, techniques, and tournaments.

• Previous retail experience is preferred.

• Degree in Sports Management or equivalent experience is a plus.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Come join us to express your Andaz as Materials Officer - Receiving if the following describes you.

You will be responsible to provide an excellent and consistent level of administrative support to your customer. The Materials Officer - Receiving is responsible to assist the Materials Manager in the smooth operation and efficient running of the Materials Department while meeting department's objectives.

Your Profile

• Basic knowledge in purchasing/receiving/store management preferred.
• Basic computer skills particularly in MS Office.
• Fresh school leavers are welcome.
• A can-do attitude.

• Basic Salary: $2,000 – $2,700 + OT
• Working Days: Mon - Friday 9 am - 6.30pm
• Address: Jurong East

Primary responsibilities

• Responsible for managing and coordinating Sea Export shipments.
• Ensure customer requirements are met and documentation is accurate and precise.
• Ensure Fully Compliance on Workplace Safety & Health Procedure
• Ensure completing the task or duties assigned with accuracy by continuously monitoring and managing costs, timelines and service quality.

Duties / Scope of work

• To ensure accurate and timely production of relevant export documentation and declarations (eg. HB/L, MBL, manifest, pre-alerts), customs declaration, Trade-net operations.
• Perform general shipping functions including system data entries.
• Coordinating and resolve shipment issues
• To communicate efficiently with customers, shipping lines, transport team, trucking partners and overseas offices in order to ensure smooth pickup/ delivery of the shipments.
• Ensure customer requirements are meet, customers are up-to-date on their orders and documentation is accurate and precise.
• To ensure related charges are billed and collected timely from the consignee or its agent
• Ensure all transactions are handled in an accurate, complete and timely manner
• To effectively follow up with warehouse/oversea offices on any short-landed, damaged or discrepancy cargo
• Answering to customer's inquiries and handling customer's complaints.
• Preparing of payment vouchers, verification of vendor costings, closing of all shipment files and filling of documents.
• To liaise with ocean carriers and master co-loaders on shipment booking and checking on schedule, space and equipment availability
• Any other task assigned by the superior

Qualifications

• Min. Diploma or higher
• Knowledge in freight forwarding, import & export procedure or permit declaration.
• Willing to work OT if required.
• Short notice Preferred

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• Cashier / Retail Assistant / Ticketing Exp
• Rotating Shift (Retail Hour)
• Able to work on Weekends & Public Holidays

Responsibilities

• Handle ticketing counter sales
• Provide customer service
• Handle cashiering
• Other ad-hoc duties as assigned

Requirements:

• Possess Cashier / Customer Service / Retail Sales / Ticketing experience
• Good communication & interpersonal skills
• Able to work rotating shifts, on weekends & PH

Other Information:

• Working Hour: Rotating Shift
• Salary: Up to $2300/mth + OT + AWS + VB
• Location: Island-wide

To apply please click on the APPLY NOW button or email your resume with the following detail inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Responsibilities:

-Inspection and supervision of workplace safety-related works as required under the project and mandated under the Building Control Act & Regulations and Workplace safety and Health Act & Regulations.

-Inspect and conduct all required tests/inspections for the project.

-Preparation & issuance of site memos on bad workmanship & non-compliant works.

-Observe and comply with site safety, submit all reports as directed, and ensure that works are carried out in a safe and proper manner

-Attend and witness all on-site inspections as required by the Client and authorities.

-Others duties and responsibilities listed in project's contract.

Job Requirements:

-Candidate must be registered with BCA/IES as Resident Technical Officer

-At least 3 Year(s) of working experience in the related field is required for this position.

-Required Skill(s): Supervise workplace safety-related matters.

-Must attain certification in "BCSS" and "Develop a Risk Management Implementation Plan (bizSAFE Level 2)".

-Preferably specialized in workplace safety-related certificates or equivalent.

-Good communication skills

• Job Title: Bank Officer – CBC Strategic Alliance Team
• Location: Raffles Place
• Working Hours: Monday to Friday, 9:00 AM – 6:00 PM
• Salary: Up to $4,000
• Contract Duration: 6 months

Job Description:

1. Partner Engagement:Build and maintain relationships with existing Channel Partners.
   Act as a liaison between Channel Partners, Customers, and Business Development Managers to facilitate smooth processes.
2. Referral Process Management:Ensure corporate account opening referrals are qualified and curated effectively for Business Development Managers.
3. Performance Tracking:Monitor channel activities and prepare performance reports.
   Use data to provide insights and support strategic decisions.
   

How to Apply: Send your resume to Jocelyn Chan at [email protected] or contact via Telegram @jocelynchan.

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence Number: 99C4599 Personnel EA License: R1331820

Work under the control and direction of the appropriate Qualified Person when carry out their supervision and fully responsible to the appropriate QP.

· To liaise and conduct inspection with the Main Contractors Engineer/Supervisor.

· To assist Resident Engineer on all structural works carried out according to approved drawings

· To monitor the progress and assist Resident Engineer on structural inspection on all Structural works according to the approved drawings issued.

· To conduct C&S inspection for works the inspections forms submit by Main Contractor Engineer/Supervisor and maintain proper records.

· To check and monitor the Structural works according to the contract drawings, specifications, approved shop drawings and method of statements

Requirements:

· RTO registration with IES is mandatory

· Diploma in Civil/Structural discipline or NCSS.

· Have at least 3 years of experience in site supervision of works

· Min 2 years of experience in supervision of precast concrete element launching work for vehicular structures.

1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

About Allkin

Founded in 1978 as Singapore's first family service centre, Allkin Singapore (formerly known as AMKFSC Community Services) is a leading community-driven social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background.

Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life's challenges, pursue a brighter future, and inspire others to do the same. Today, Allkin uplifts and journeys with diverse communities such as children, youths, families, and seniors at close to 40 touchpoints across Singapore.

We are looking for an experienced administrative expert to support the Family Service Centre (FSC) operations. Our FSCs work with vulnerable groups to deliver preventive, developmental and restorative care enabling these individuals and families to uplift themselves.

The AO is an enabling role ensuring there is order and structure, proper documentation and utilization of resources, across a complex function; and in doing so allows the direct care professionals to have more focus on the clients which in turn drives better outcomes.

Roles & Responsibilities:

Office Administration and Management

• Oversee general upkeep of premises; liaise with facilities on repairs and maintenance of office assets.
• Attend to queries (via multiple channels eg email, phone and walk-ins).
• Assistance to organize and schedule appointments, meetings, events.
• Assist in the preparation of regularly scheduled reports and minute taking (for selected meetings).
• Develop and maintain filing systems.
• Manage inventory of office supplies.

Human Resource Management

• Update staff data/records where necessary.
• Liase with other internal and external departments (IT and facilities) in managing administrative and operational work of staff entry/exits (eg. accounts creation, email account creation, etc).

Data/Case Administration

• Create and maintain data spreadsheets and presentations.
• Enter and update client’s data in the casework database in the government case management system.
• Prepare, modify and submit relevant audit reports, casework report (eg. service standard requirements to the National Council of Social Service) after approval.

Finance administration

• Assist in monitoring of office operations expenses.
• Process invoices, purchase orders and expense reimbursements.
• Ensure the safe keeping of monies (including petty cash, donations, programme fees, siubsidies and financial assistance to clients).

Candidate Profile:

• Diploma in any discipline with 8 years of experience.
• Committed and responsible.
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).
• Excellent time management skills and the ability to prioritize work.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.
• Good interpersonal and teamwork skills.
• Strong organizational skills with the ability to multi-task.
• Receptive and adapt to changes well including organisational and work changes.

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

Core Responsibilities

• Liaise with Sales Department and other stakeholders to provide services to tenants
• Schedule appointments for clients
• Perform tenant check-in and check-out
• Perform payment collection procedures
• Manage tenants’ feedback and enquiries
• Perform service recovery
• Promote use of automated or self-help services
• Identify situations where tenant require additional attention
• Prepare meeting rooms
• Monitor inventories of stationaries
• Reconcile daily monetary transactions
• Participate in the execution of designated emergency response tasks

Requirements

• People orientated with excellent customer service skill
• Communication skills (written/verbal)
• Proficient in OPERA will be added advantage
• Able to perform rotating shift between Monday - Friday

New Life Community Services is a not-for-profit social service agency that seeks to bring hope and purpose to children, youths, and seniors so that they go on to create a positive impact in their community and society.

Reporting to the Executive Director, the Chief Operating Officer (COO) will oversee the organization’s ongoing operations and procedures, ensuring the agency functions effectively and efficiently to achieve its mission.

As a key member of the executive leadership team, the COO will work closely with the Executive Director, the Board of Directors and senior management team to set strategic goals, ensure effective operations, and manage the organization’s resources to advance its charity’s mission.

The COO will also provide leadership, management, and vision necessary to ensure the organization has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency.

Key responsibilities:

1. Operational Leadership

• Develop and implement operational policies and procedures that align with the organization's overall mission and strategic objectives. Oversee daily operations of the agency and the work of the various departments including Finance, Human Resources, Digital and Information Technology, Operations and Facilities Management and Corporate Governance.

2. Strategic Planning

• Work with the Executive Director and Board of Directors to develop and implement the organization's strategic plan.

3. Risk Management & Compliance

• Identify and mitigate operational risks that may impact the organization's reputation and operations.

4. Communication and Collaboration

• Foster a culture of collaboration and communication across all levels of the organization.

5. Financial Management

• Work closely with Finance Manager and finance team to develop and manage annual budgets that support operating plans and submit budgets for Board approval.

6. Human Resources and Talent Management

• Oversee recruitment, training, and retention of staff, ensuring that the organization has the right talent to achieve its objectives.

7. Organization Development

• Understanding the organizations strategy and direction, propose plans and resources required for organization development for senior leadership agreement and boards approval.

8. Technology and Innovation

• Leading efforts to leverage technology and innovation to improve operational efficiency and competitiveness.

9. Executive Leadership

• Providing strong leadership and guidance to the management team and employees.

10. Performance Monitoring and Reporting

• Monitoring overall performance against strategic goals and objectives.

11. Stakeholder Engagement

• Build and maintain strong relationships with key stakeholders, including donors, partners, beneficiaries, and regulatory bodies.

12. Board Support

• Provide operational and strategic reports to the board of directors, ensuring they are informed of key issues and developments.

Job Requirements

• Alignment and commitment to the mission and values of the organization.
• Proven experience as a COO or equivalent executive position, preferably in the non-profit sector.
• Strong understanding of non-profit operations, financial management, and governance.
• Excellent leadership and interpersonal skills, with the ability to build and motivate teams.
• Demonstrated experience in strategic planning and execution.
• Strong analytical and problem-solving abilities.
• Familiarity with diverse business functions such as HR, finance, program management, etc.
• In-depth knowledge of corporate governance and general management best practices.
• An entrepreneurial mindset with outstanding organizational and leadership skills.
• Excellent interpersonal and public speaking skills.
• Bachelor’s degree in business administration, non-profit management, or a related field; Master’s degree preferred.

Core Responsibilities

Serviced Office Operations

• Liaise with Sales Department and other stakeholders to provide services to tenants
• Schedule appointments for clients
• Perform tenant check-in and check-out
• Perform payment collection procedures
• Manage tenants’ feedback and enquiries
• Perform service recovery
• Promote use of automated or self-help services
• Identify situations where tenant require additional attention
• Prepare meeting rooms
• Monitor inventories of stationaries
• Reconcile daily monetary transactions
• Participate in the execution of designated emergency response tasks

Front Office Operations

• Perform room check-ins and check-outs for guests
• Handle room reservation requests for call-in or walk-in guests
• Coordinate with housekeeping function to track and maintain accurate room status information
• Promote accommodation packages, loyalty programmes and food and services offerings to guests
• Perform cashier-related functions and guest account billing
• Handle incoming calls to address guests' requests or route calls to the relevant channels for follow-up
• Adhere to personal grooming and hygiene standards to project a professional image
• Attend to guests' enquiries and requests to address their needs
• Handle guests' concerns and feedback to ensure guest satisfaction
• Gather guest satisfaction levels and feedback on front office services for continuous improvement
• Provide feedback and ideas to improve front office operations and enhance guest experience