Total 12,041 Others/Any information analyst job vacancies in Singapore

Responsibilities

• Responsible for the definition of requirements, including the creation and maintenance of Business Requirements, Detailed Specification documents and subsequent traceability to their corresponding Business Requirements
• Create and execute project work plans, incorporating people, process, and technology change across the Group
• Revision, as appropriate, to meet changing needs and requirements; identify resources required to deliver project and assign individual responsibilities; manage day-to-day operational aspects of a project and scope and produce financial forecasts/estimates
• Ability to determine red flags and judge the need for issue
• Able to meet timelines and turn around completed cases to meet service level agreements without compromising on quality

Skills/Requirement

• Work exposure in TM on different products, regions and well versed in AML regulations
• Self-driven, good interpersonal, communication and problem-solving skills
• Educated to bachelors degree level or equivalent qualification with at least 1+ years of relevant experience

We are looking for Business Analyst to join a fast growing FinTech company in Singapore!

• Exciting opportunity to work with a team of professionals to deliver high quality software applications
• Salary up to $6,500 + AWS + Bonuses
• Permanent position, attractive salary package and benefits
• Opportunity to manage in FinTech/Blockchain related project, candidate from banking industry are welcome to apply!

Responsibilities:

• Provide end-to-end project management, develop project plan and monitor progress
• Participate and contribute in project activities such as Requirement Gathering, User Acceptance Testing, Training & Implementation
• Coordinate internal resources and third parties for the flawless execution of projects
• Deliver projects on time ensuring quality standards are met
• Identify potential project risks and its implication to the organization and to recommend mitigating measures so as to manage the risks
• Assess service requests for enhancements and maintenance of systems
• Ensure Service Level Agreements for projects and incidents are met
• Manage the relationship with the client and all stakeholders
• Create and maintain comprehensive project documentation
• Communicate with the team and ensure all members are on board with delegated tasks

Requirements:

• Singaporean only
• Min 2 years of experience as business analyst, preferably in FinTech/Payment/banking related industry
• Domain knowledge in FinTech/Blockchain will be an added advantage

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:
Contact you about potential opportunities.
Delete personal data not required at this application stage.
To withdraw consent, email [email protected].
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Liew Chien Hui - R2090138

ScienTec Consulting Pte Ltd - 11C5781

My Client is a global Financial Services Firm and we are looking for a Market Risk Analyst to join the business in Singapore. This is a new headcount due to their expansion plans, and you will be working directly with the Traders on all Risk related work.

Responsibilities:

• Oversee all Middle Office and Market Risk related work
• Work with the Traders on any PnL and Hedging related work
• Manage the Trading desk's exposure and calculate Value at Risk (VaR)
• Manage daily Profit & Loss (P&L) reporting
• Ensure that trading activities are within internal and external policies
• Perform mark to market and any adhoc quantitative related work

Requirements:

• A bachelors degree in a reputable university
• 1 to 5 years of experience in a Market Risk function
• Experience across VaR, PnL, Mark to Market etc
• Candidates with VBA, Python, R preferred

Take charge of this opportunity to welcome a new career challenge in 2024.

EA Personnel No R1985201
BeathChapman Pte Ltd
Licence No 16S8112

We're hiring! Analyst / Associate Operations (Private Markets Focus) – Singapore

Join our dynamic, entrepreneurial team to oversee operations for our private market funds and investment products. This role is crucial for ensuring operational excellence from back to middle office.

Key Responsibilities:
• Manage daily operations of funds and investment products
• Oversee NAV process and investor reporting
• Develop and streamline operational procedures
• Handle cash management, trade booking, and reconciliations
• Ensure regulatory compliance and address governance issues

Requirements:
• 2-5 years in fund management, focusing on private markets
• Experience in Fund Administration and Accounting
• Strong understanding of PE, VC, and alternative investments
• Excellent analytical and communication skills
• Diploma/ Bachelor's degree in Finance, Accountancy, or related field

Singaporeans/ Singapore PR to apply

1. Provide consistent professional beautician service

2. Responsible for the cleanliness and neatness of shop facilities

3. Responsible in preparing treatment products, replenishment of stocks, towels supply etc.

Job highlights

Positive and nurturing working environment

Our mission to positively impact people's lives every day in every home around the world allows our employees to be thinkers and tinkerers, designers and doers, creators and number crunchers, makers of things they love.

Shark Ninja is expanding our APAC business and scaling it rapidly. Our two brands, Shark, and Ninja, have enjoyed unprecedented growth in the past 5 years, driven mainly by the very strong innovation pipeline on both brands. Given this success in our existing markets, Shark Ninja has embarked on a bold plan for growing APAC business. We have taken over this market from our distributors, so that we can run them directly and drive strong growth, behind innovation and investments.

As we continue to grow, we are looking for a Financial Planning & Analysis (FP&A) Analyst, Distributor Markets to join our team. This role will play a pivotal part in our geographic expansion plans in APAC. This role will be based in Singapore.

Position Overview

The Financial Planning & Analysis (FP&A) Analyst will be responsible for the P&L for certain Distributor markets, working with regional and corporate finance leadership, alongside cross-functional departments in the business. The primary responsibilities will include supporting the SharkNinja APAC Distributor Markets General Manager, sales, marketing, and operations organization, on all aspects of the P&L including in-depth margin & go-to market analysis, monthly accounting close process, and forecasting across P&L and Cash. Reporting to the Vice President of Finance and accountable to the Distributor Markets General Manager, this position is part of a dynamic team that works in a fast-paced environment, where keen attention to detail and an ability to partner with the business is crucial to success.

Here are some of the exciting things you will get to do:

Financial Forecasting & Planning

• Partner with multi-functional teams to create an efficient monthly forecast process across entire P&L.
• Partner with regional controller team for timely month-end closing process.
• Lead monthly actuals reviews & forecast proposals with General Manager.

Commercial Business Partnering

• Lead finance workstreams for geographic expansion: portfolio analysis, pricing and gross margin analysis.
• Partner with General Manager to build reports & dashboards to facilitate effective monthly business reviews, providing a holistic view of the business.
• Partner with Multi-functional teams to streamline operational & financial processes such as P2P, Accrual and regular budget review processes.

Cash Flow Management

• Utilize P&L Forecast for basic Cash flow forecast, working with regional treasury team to ensure sufficient cash flow.

Strategic Initiatives

• Represent the finance team in key projects, such as IT systems interventions.

Essential Requirements

• Bachelor’s degree required, preferably in Business, Finance or Accounting.
• Minimum of 5 years of relevant work experience in Finance & Accounting.
• Experience in partnering with the business in driving growth plans, managing forecasts, anticipating and managing risks and opportunities.
• Previous experience with budgeting & forecasting, full P&L analysis & reconciliation.
• Strong self-leadership & self-management. Able to handle multiple projects in a fast-paced work environment with minimal supervision. Able to learn quickly & increase work independence.
• Excellent communication and interpersonal skills, demonstrated ability to partner cross-functionally.
• Ability to develop and maintain strong working relationships in a fast-changing environment with multiple customers and evaluators
• Comfortable presenting to Leadership teams with strong financial acumen & business understanding.
• Ability to analyze large & complex data sets and translate into actionable information
• Advanced Microsoft Excel / Office / Power BI skills required, especially the need to have exceptional modeling skills in Excel.
• Candidates who already have the eligibility to work in Singapore will be given priority.

Your role in leading our success drivers & representing our unique mindset:

• Lead us to be “RARELY SATISFIED”
• Make things better each day; “PROGRESS OVER PERFECTION”
• Use your knowledge of our consumer, understand that “DETAILS MAKE THE DIFFERENCE,”
• Deliver something great; “WINNING IS A TEAM SPORT”
• Be clear and honest, “COMMUNICATING FOR IMPACT.”

Explore SharkNinja on our social channels:

https://www.linkedin.com/company/sharkninja-apac/mycompany/

https://www.linkedin.com/company/sharkninja-apac/jobs/

All recruitment activities go through our internal Talent Acquisition Team and currently, this role doesn't require agency input. Please do not forward resumes directly to SharkNinja employees/managers; we do not accept unsolicited resumes and are not responsible for any associated fees.

Work Hours:

- Monday - Friday (Morning Shift: 8AM - 5PM / Afternoon Shift: 1PM - 10PM)

What we are looking for:
- Basic Knowledge In IT Or Email Outlook,
- Basic Knowledge In ITIL
- Duties are mainly dispatching incident tickets via remedy and allocate these incidents to team mates for issue resolution
-Email Monitoring of IT Issues and assigning emails to respective team members for resolution.
- Job Level: Fresh Graduates/Junior 1-3 years

Job Objectives

The specialized First Recovery Support IT Production Support Engineer is responsible to support application wellness in production systems, Managing monitoring of system exception emails, help desk incident assignments and distribution within teams. Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team. Make sure system availability as per SLA across countries for multiple applications / interfaces. Perform scheduled health check tasks across applications and raise alerts in case required.

Core Key Responsibilities

· Handle incidents and service requests raised via helpdesk and call center.

· Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.

· Monitor the incoming demand through ISM tool and ensure right assignments on time.

· Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).

· Manage service requests recording for monthly management reporting.

· Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

Key Requirements

• Strong written, oral communication skills and able to manage user
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.

Responsibilities

• Ensure timely and accurate delivery of all key business reports and dashboards.
• Collaborate with various business departments to understand analytical needs and translate them into data requirements, establishing clear metrics and definitions.
• Coordinate with the analytics team to optimize data flow and automate multiple data sources.
• Conduct daily interactions with dashboards, CRM, and databases to track performance and investigate data related to specific business needs.
• Generate value for APAC by transforming data insights into actionable marketing, sales, and business strategies.
• Partner with local and global analytics teams to drive digital transformation, training, and solution adoption.
• Collaborate with management to prioritize insights generation through data mining and analysis.
• Lead ad hoc projects aimed at optimizing processes and enhancing database quality.

Requirements

• Bachelor’s degree or higher in Data Science, Business Analytics, Statistics, Computer Science, Mathematics, or Information Management.
• 1-2 years relevant working experience
• Strong analytical skills, capable of using data analytics to drive business insights and execution
• Experience in solving the business problems by analytical method (modelling, visualization, graph analysis)
• Experience with data visualization tools (Power BI, Tableau, or similar BI reporting platform)
• Knowledge of Salesforce, CRM, Python would be advantageous
• Excellent knowledge of Microsoft Office suite, especially in PowerPoint & Excel
• Strong communication skill
• Team player with strong interpersonal skills and ability to collaborate with multiple stakeholders
• Must be comfortable in a fast-paced, dynamic, and rapidly changing environment while working under pressure and tight date-lines
• Experience in Digital Marketing (Marketo, Google, Facebook, etc.) is a plus

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

The successful candidate is responsible for assisting in formulating / managing initiatives to implement/enhance local credit policies, workflow and frameworks to ensure they meet regulatory requirements and mitigate any emerging risks in the Branch’s credit portfolio.

Job Responsibilities:

• To support in formulating and reviewing credit risk management related policies and procedures to ensure alignment with bank’s business and regulatory requirements.
• Assist in reviewing internal credit risk management rules and procedures to ensure that they are in compliance with Head Office rules and local regulations.
• Collaborate with other departments to enhance / streamline the credit processes and credit risk management framework.
• To support in submitting and presenting proposed credit policies / guidelines to Management for approval.
• To implement and communicate new / revised credit policies to stakeholders, conduct training / briefing sessions where necessary.
• Assist in internal, external and regulatory audit/inspections.
• Maintain good working knowledge of industry trends, products, relevant laws and regulations
• Adhere to all company policies as well as guidelines

Job Requirements:

• At least 1 year of working experience in credit risk management related policy frameworks / MAS regulations in a financial industry and/or in audit/assurance.
• Basic knowledge / understanding of Banking products, local MAS regulations relating to credit risk management.
• To be able to interpret the policies and provide sound advice to team members as well as being able to apply changes to the Bank’s current rules and procedures.
• Good communication and collaboration skills with ability to influence others.
• Degree qualified

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10067769

The Assoc Business Analyst provides analytical support for the development of technology solutions that meet business needs. He/She partners with stakeholders to identify, clarify, and document business requirements. He/She assists with the assessment of the viability and effectiveness of solution options that can meet business needs. He/She facilitates communication between business and technology teams.

He/She has a passion for learning and is comfortable exploring and analysing data. He/She also adopts a structured and systematic approach to analysing business processes and solving problems.

Critical Work Functions and Key Tasks

Business Analysis Planning & Strategy

• Assist the BA leads in the planning of business analysis approach by defining the methods, techniques and tools to be used for business analysis
• Prepare governance deliverables to track status, risks, changes and issues pertaining to day-to-day management of all functional areas of system/data product analysis
• Contribute in the preparation of the stakeholder communication plan

Requirements Analysis & Design

• Liaise with internal and/or external stakeholders to identify system/data products requirements
• Provide analysis to support the development of business cases
• Support user requirement analysis through information collection
• Support the analysis of business requirements and feasibility studies of possible solutions
• Prepare requirements specifications and solution proposals
• Contribute to the identification of a range of solution options

Requirements Lifecycle Management

• Prepare Requirements Traceability Matrix
• Collaborate with developers to ensure requirements are incorporated into system design and implementation
• Function as the liaison between users and technical staff throughout the solution implementation cycle
• Contribute to identification of solution change risks
• Prepare training materials and conduct user training to facilitate adoption of new systems, where necessary
• Facilitate System Integration Testing by coordinating the development teams of various integrations
• Work with relevant stakeholders on user acceptance testing
• Validate test results ensuring they are in alignment with the requirements and achieving desired outcomes
• Support the development of test cases and test data, where necessary
• Carry out testing including SIT, UAT, pre-go live and post go live testing to ensure that the IT solution is built in accordance to the requirements, where necessary

Solution Evaluation

• Assist in the assessment of solution options for suitability
• Contribute in the formulation of solution recommendation
• Evaluate the ability of an existing system/data products to support proposed changes

Requirements & Qualification:

• Degree/Diploma in any relevant discipline
• Experience in Healthcare is an added plus
• Knowledge and understanding of IT industry environment and business needs
• Experience in SAP Applications/Modules, especially in SAP ISH

The Opportunity

• Adecco is partnering with a leading bank to look for KYC Analyst
• 12 months contract
• Office location: East
• Start within 1 month notice/ Immediate

The Talent

• Proficiency with Microsoft office
• Min.Education: Diploma/ Bachelor's Degree
• Team Player
• Good communication skills
• Committed and willing to learn

The Job

• Assist PES Team in processing the in-house Pre-employment screening system as well as managing Production Orders received from LEA including but not limited to coordination with stakeholders to obtain requested information
• Perform name screening to check candidates/vendors for adverse news
• Provide support for intelligence-related tasks, including Tagging negative status updates in FCIS and CMCP systems, Daily BAU tagging of suspicious transaction reports (STRs).

Next Step

• Please email your resume to [email protected] with the header 'Apply KYC Analyst - PES'
• We regret to inform you that only shortlisted applicants will be contacted, thank you for your interest

Cathay Petroleum International was established in 2003 as an independent physical trading business. For almost 20 years, we have been sourcing crude oil from all over the world and delivering cargoes to satisfied consumers and customers whenever and wherever they need them. Today, we are a global energy and commodities group that trades millions of barrels of oil a week. Every day, our experienced team works together to add value to the international commodities market. Our strong capital position and robust network of relationships has enabled us to grow from strength to strength and retain a record of profitability.

Our head office is situated in Singapore, the centre of the world’s busiest energy routes, allowing us to easily manage the flow of energy from West to East. In 2021, Cathay was proud to expand our growing organisation by opening a new trading office in London, allowing our traders to work more efficiently covering all trading hours.

POSITION: ANALYST

LOCATION: SINGAPORE

KEY RESPONSIBILITIES

• Implementation of financial models, particularly VaR and Stress Test models, to bolster our risk management capabilities.

• Conduct in-depth analysis of large datasets to pinpoint risks and develop effective mitigation strategies.

• Compute and report Daily Profit & Loss (P&L), Exposure, and VaR, ensuring compliance with risk management policies.

• Provide clear explanations on P&L movements breakdown to stakeholders.

• Reconcile trades to verify accuracy in trading records and statements/recaps.

• Conduct monthly reconciliation of realized profit & loss, collaborating with other departments as necessary.

• Communicate risk metrics to trading teams, offering insights and recommendations for risk mitigation.

• Support risk management system and projects, contributing to tool development and process enhancement.

• Evaluate the creditworthiness of counterparties by examining their financial standings, business histories, credit ratings, and external factors.

• Examine, draft, and negotiate credit, collateral, and payment terms for ISDA Master Agreements and CSAs with counterparties.

• Any other duties as assigned by the Company.

QALIFICATIONS & KEY COMPETENCIES/ SKILL SETS

• Bachelor’s degree in finance, accounting, mathematics, statistics, or a related field.

• Minimum 1 year of relevant experience, with a preference for candidates who have worked in the Oil & Gas trading industry.

• Comprehensive understanding of financial markets, physical commodities, and derivatives markets.

• Proficiency in MS Excel, VBA, and Power BI, or similar data visualization software.

• Capacity to critically evaluate models and methodologies.

• Prior experience with Energy Trading and Risk Management (ETRM) systems is a plus.

• Exceptional communication and interpersonal abilities.

• Strong team player with a meticulous approach to work.

COMPENSATION

Salary will commensurate with qualifications & experience. Please submit your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Job Description

The successful candidate will join the Information Technology Division, System Technology department and will be responsible for managing Content Delivery Network (CDN) which includes Cyber Security, as well as administering Monitoring and Log Management Tools.

Key Responsibilities include:

• Work closely with CDN providers and application teams to ensure internet websites/mobile apps are healthy in terms of availability, response time and security posture.

• Conduct regular security reviews and finetune WAF and BOT rules to mitigate any cyber threats.

• Administer various monitoring and logging tools, which includes application onboarding and advanced configuration.

• Perform system administration activities such as troubleshooting, root cause analysis and implement corrective/preventive actions during and after an incident.

• Support audit and infrastructure/network security scans, disaster recovery and security related drills and operate within assigned fiscal budget.

• Build automation wherever possible to improve development team’s agility and reduce human errors.

• Explore, learn and deploy new technologies and provide training to the IT community within the company.

• This position requires periodic system administration outside normal business hours.

Requirements:

• Possess a degree in Information Technology or related fields.

• Minimum of 3 years of IT Infrastructure experience with at least 1 year of hands-on experience in managing the infrastructure of an eCommerce website.

• Experience with Akamai or equivalent CDN providers preferred.

• Demonstrate strong knowledge in infrastructure areas such as Content Delivery Network (CDN), Cyber Security (WAF and Bot Mitigation), internet protocols, DNS, virtual server technologies, networking (LAN, WAN, SDN), Integration and Messaging Platform, scripting and monitoring tools.

• Administrator experience with Application Performance Monitoring (APM) tools such as Dynatrace and Log Management System (LMS) such as Splunk.

• Conversant with infrastructure definition tools such as Cloud Formation and Terraform, and with YAML/JSON deployment templates.

• Strong analytical, project management, communications and interpersonal skills.

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.

-The managing 's responsibilities include developing and implementing strategic plans and company policies, maintaining an open dialogue with stakeholders, and driving organizational success.

-To be successful as a manager you should be able to manage and advance a business's strategic objectives. Ultimately, an outstanding Manager is an exceptional leader, drives a company's strategic visions, and is adept at crisis management

-Maintaining positive and trust-based relations with business partners, shareholders, and authorities.

Responsibilities:

• Actively involved in delivery and implementation of strategic initiatives and BAU enhancements of digital platforms requested by the business partners
• Conduct a thorough analysis of end-to-end business process, systems and data related to operations
• Drive requirement workshops to gather requirements, identify business needs, define project/enhancement scope
• Ensure business requirements are comprehensive and they meet business needs in taking consideration of future and changing business needs
• Facilitate and prioritize changes with the users and other key stakeholders if there are gaps in the business requirements to meet timeline
• Ensure business requirements are clearly articulate, translated and documented for efficient delivery
• Evaluate alternative high-level solutions with Information Technology and make appropriate recommendations to the users
• Translate business requirements into test scenarios, conditions and expected results for user acceptance testing (UAT)
• Conduct/review UAT and responsible for UAT sign off
• Work closely with delivery team and stakeholders to ensure quality and timely delivery
• Contribute to the overall planning/re-planning of the project timeline and resources, effective monitoring of the projects/ BAU enhancements lifecycle
• Provide guidance to Analyst and Support Specialist
• Prepare/Review training materials

Requirements:

• Diploma or Degree Holder in Business IT, Computer Science or a related discipline.
• Experience in requirements gathering and managing delivery of life/health insurance systems and integrations.
• Hands-on experience as a business analyst with 3- 5 years working experience in life insurance operations and with knowledge in both operation and system areas are preferred.
• Meticulous and able to manage priorities to meet deadlines.
• Strong analytical and effective problem-solving skills
• Integral Life (Life 400/ Asia AS400) background is preferred
• Experience in digital products or services (mobile or web)
• Experience in Agile and waterfall project methodology
• Have experience in UAT. Follow through the defects resolution and ensure all defects are resolved.
• Good verbal and written communication skills and good interpersonal skills
• Ability to work in fast paced, challenging environment while attending to multiple projects/ deliverables to make things happen.
• Good verbal and written communication skills and good interpersonal skills.
• Pro-active and self-motivated. Able to take the initiative independently and work under minimal guidance/ supervision.
• Positive attitude and willingness to share and learn.
• A team player.

Scope of Services

The Services required are set out as follows:

1.The duties and responsibilities

1.1 Provide *device management ( *device – ICT devices, equipment, peripherals and gadgets under the purview of the ICT department ) of school-owned devices

1.2 Provide technical and applications support for users during school hours

1.3 Installation, testing and commissioning, maintenance, and repair of devices.

1.4 Maintenance of tracking list (for e.g. Microsoft Excel, Google Spreadsheet) to track the loan and return of devices.

1.5 Manage ICT inventory in the School

1.6 Manage Audio-Visual (AV) inventory in the School

1.7 Deliver and setup ICT devices/resources at the requested room/ area.

1.8 Assist and supervise ICT vendors during delivery of services or goods

1.9 Assist School Leaders, management or teachers for related ICT tasks.

1.10 Process paperwork (for e.g. Loan Form, ICT Request Form) and related ICT administrative tasks.

1.11 Support and report to the HOD ICT, Subject Head ICT, ICT Manager and ICT Associate.

1.12 To support and work in tandem with Desktop Engineers (DEs) deployed in schools.

1.13 To assist in audio, projector and notebook setup during school programme and events

1.14 To assist in audio and video production when necessary

1.15 To assist in using video editing software or application when necessary

1.16 To conduct ICT baseline skills (Microsoft applications and Google applications), ICT related and video related trainings to students

Qualification, Skill & Experience of the Personnel

The Personnel shall minimally have the following qualifications, skills and experience:

1、Possess a Diploma qualification in IT related field

2、Proficient in English Language – both written and spoken

3、Possess working knowledge in Microsoft Office applications

4、Possess working knowledge in Google Workspace applications

5、One (1) year of experience conducting enrichment workshops or equivalent activities in schools

The Personnel should preferably have the following qualifications, skills and experience:

One (1) year of experience as ICT Executive or equivalent role in a school setting

1、Possess troubleshooting knowledge of ICT device(s)

2、Experience in Audio-Visual (AV) related setup in a school setting

3、Experience in audio, video and production for school events

4、Ability to use video editing software and application

5、Registered under MOE’s Registration and Engagement Management System (REMS 2.0)

WELCOME TO SITA

SITA is the leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture.

Ready to redefine air travel? The journey starts here, with you at SITA.

ABOUT THE ROLE & TEAM:

WHAT YOU WILL DO:

• Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)
• Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations
• When required, act as the customer SPOC and coordinate the scheduling of intervention with Customer's, internal resolver groups, and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.
• Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups
• Ensure shortest restoral times possible, initiating the timely escalations to specialized resolver groups inside and outside SITA, according to the customer contracts, SLAs and monitoring requirements
• To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance, support and direct management.
• Proactively detect problems related to service and infrastructure operations and delivery services, conduct diagnostics and provide service request ownership to ensure resolution of customer problems
• Support the senior team members in the management, reporting, and coordination of day-day tasks during the absence of the Lead Engineer
• Adhere to installation guidelines and industry best practices in order to deliver quality service and infrastructure operations
• Use the appropriate tools and equipment to perform the installation, intervention, and repairs in accordance with Service Operations and Delivery guidelines and instructions where provided
• Report and escalate to the next level those problems which cannot be fixed
• Carry out preventive and proactive maintenance of equipment and monitoring of systems and services in accordance with agreed schedules and customer expectations
• Perform Change Management, Configurations, Design and Implementation of the supported Product & Systems
• Manage local suppliers in the provision of services for the SITA Service Operations centres and report on services provided to management.
• Conducts the analysis, definition, documentation and testing of application & systems enhancements
• To provide onsite support to Users during the cutover of the services
• Continuously identify and document lessons learnt, known errors and operational knowledge for improved services
• When/where required, be contactable for escalations and support, on and on-call standby basis
• When/where required, perform assigned tasks on 12 x 7 shifts basis.

EXPERIENCE:

• Degree or equivalent Diploma / Certificate in Computer Science, Electronic Engineering or equivalent
• Minimum 8 years experience in the network, and/or application/system support domain.
• Must have dealt directly with external customers delivering to SLAs.
• Exposure to ITIL and IT/network components and principles
• Demonstrated maturity in handling complex customer issues and demanding customers
• Ability to coach new joiners and to facilitate their integration into the team
• Knowledge of Airline and CAA customers use of ACM applications
• Ability to organize the activity of a team and to take ownership of issues until resolution

Key Skills:

Delivery experience on medium to large scale projects.

Job Objectives

To support AML Projects for transaction monitoring across all regions.

Key Responsibilities

Functional specification

a. Responsible to analyse and define detailed functional specifications based on the functional and non-functional requirements document.

b. Collaborate with Functional Business Analyst to clarify functional and non-functional requirements.

c. Define and ensure traceability from functional specifications to business requirements.

Technical Design

a. Responsible to create technical design.

b. Ensure technical design adheres to architectural roadmap, Development practices, and security requirements.

c. In case of vendor implementation: Ensure vendor resources create technical design document.

d. Collaborate with developers and infrastructure teams to clarify functional specification and technical design during build, test and deployment phase.

e. Collaborate with Production Support to establish IT operations procedures and document as part of Tech Design.

f. Coordinate execution of threat modeling process with assistance of Security Architect to ensure implementation of safeguards is comprehensive in accordance with threats.

Testing & Scope Management

a. Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request).

b. Provide input to impact assessment and estimation for Project Change Request.

c. Work with Test Manager to review test plan and functional test scope.

Key Requirements

Must have :-

• Commitment.

• Minimum 6 years of working experience in application testing, development and delivery.

• Ability to work in a fast-paced, team-oriented environment.

• A strong & assertive communicator in speaking & writing. Analytical mindset and good problem solving skills.

• Delivery experience on medium to large scale projects.

• Ability to understand and articulate process flows and functions.

• Strong communication and coordination skills across internal and external stakeholders and vendors.

Good to have :-

• Experience in working in vendor environment.

• 1 - 2 years working experience with AML/KYC (Transaction Monitoring) will be nice to have.

Essential Technical Skill :-

• Experience with Oracle PL/SQL, Oracle SQL.

• Batch Scripting, Control M, DevOps.

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

The primary purpose of the position of Senior IT Systems Analyst is to analyse, design, and enhance the Company’s Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organization.

Responsibilities

• Management and support of daily End Users IT requests/issues on business application and Workflow systems

• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors

• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System).

• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory

• Ensure applications conform to stakeholder requirements, reviewing & updating of software design architecture, technical documents, maintaining and enhancing existing application systems

• Work closely with business functions on business application projects, assist & participate in the design & development of new/upgraded of these systems, liaising with vendors to support established specifications & requirements.

• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams.

• Perform periodical audit and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance & Compliance requirements.

• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies.

• Perform impact analysis arising from business change requests.

• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems.

• Testing and debugging systems to ensure that they meet functional and performance requirements.

• Providing training and support to end-users and IT staff on the use and maintenance of systems.

• Ensuring that systems comply with relevant laws, regulations, and standards.

• Providing technical guidance and mentoring to junior system analysts

• Perform any other duties as directed by Section Head and Management

Experience

• Bachelor or higher qualification in Technology /Information Management /Computer Science

• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC)

• Good programming skills in ASP.NET, .NET Core, C#, PHP, Javascript, HTML5,

• Previous project experience with Microsoft end-user technology and related applications. (eg: Microsoft Office 365, Microsoft Teams, Power Automate, Power Apps)

• Experience in the implementation & support of business application systems utilising technologies in the areas of Microsoft solutions.

• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL

• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely.

• Knowledge and experience on Automotive Industry business process and application systems preferred.

• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders will be an added advantage

• Excellent analytical & problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player

• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions.

• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders.

• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards.

• Attention to Detail: Strong attention to detail is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.

Summary of Role:

Security Analyst is responsible for security monitoring and responding to alerts and events. He/Shewill be creating, tuning, compiling metrics of all security devices, along with documentation of processes and procedures.

This role will require strong analytical and collaboration skills, detailed working knowledge of current and emerging security technologies, as well as the ability to correlate events to identify abnormal behaviour.

Responsibilities:

• Monitor and advice on information security issues related to the systems and workflow to ensure the internal security controls are appropriate and operating as intended.
• Coordinate response to information security incidents.
• Develop and publish information security policies, procedures, standards and guidelines based on knowledge of best practices and compliance requirements.
• Assist with data classification assessment and security audits and remediation plans.
• Collaborate with IT management to manage security vulnerabilities.
• Perform network penetration tests, vulnerability assessment scans and risk assessment reviews.
• Develop, coordinate and review server hardening for platforms used within the environment.
• Review of logs pertaining to security of various platforms, namely server events and logs, network logs.
• Create, conduct and maintain user security awareness.
• Conduct security research in keeping abreast of latest security policies.
• Perform other security related duties as assigned.

Requirements:

• Degree in Computer Science/Information Technology or equivalent.
• At least 3 years’ experience in IT sector.
• Basic technical knowledge in IT network infrastructure, server platforms (Unix, Windows platform) and desktops (OS X and Windows XP and above).
• Experience in using security tools (Security Endpoint solutions, HP ArcSight, QRadar, Rapid7 Nexpose, Tenable Nessus).
• Certified with one or more of the following: QISP, CISSP, Cybersecurity Nexus, CompTIA Security+.

Job Responsibilities

• Liaise and work closely with various stakeholders in performing cost calculation and pricing on existing and new services/ projects.
• Ensure Service master is updated and accurate for system go-live.
• Prepare, formulate, and rationalise price revision proposal to ensure organisation’s financial sustainability, while taking into consideration patient bill impact.
• Work with IT vendor to maintain efficient SharePoint workflow as part of continuous process improvement, including the identification and resolution of issues.
• Monitor and report SharePoint workflow turnaround time.
• Ensure accurate and timely update of data files for internal management reporting.
• Support annual cost refresh/ updates on services.
• Provide Business partnering support to Business Units within a growing regional healthcare system.
• Any other ad-hoc duties.

Requirement:

• Degree in Business/ Admin/ Account/ Finance
• Prior experience in Pricing and Costing will be advantage

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for an Information Security Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Handle post-sales activities of related products and solutions.
• Engage in the implementation of large-scale projects.
• Offer on-site services, including deployment, testing and preparation of documentation.
• Provide technical assistance to maintain high levels of customer satisfaction.
• Troubleshoot customer inquiries by leveraging existing knowledgebase resources and resolving known issues.
• Be available for standby support to manage 24/7 maintenance calls.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years’ IT support experience.
• Certified CCNA or CCSA is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Responsibilities:
• Lead, plan and manage assigned projects within the business group, in accordance with organizational and project goals, such as budget, timelines and quality, to ensure successful achievement of project objectives and deliverables
• Act as the single point of contact for entire scope of activities for company designated IT outsourcing account in the areas of infrastructure, application projects and security incidents/audits
• Adapt and implement company project methodologies, processes, documentation, tools and measurements in relation to project management
• Create project specifications, schedules as well as planning and securing of resource requirements
• Provide progress updates on assigned tasks for all projects in the weekly project meetings, as well as technical guidance on operating procedures and new projects
• Ensure that projects performed are in compliance with Company’s ISO quality standards and project management’s model
• Ensure all Service Requests and assigned projects’ tasks are completed as per agreed schedules
• Play an active supporting role in the development of project office within the customer’s environment to achieve defined functions and capabilities
• Any other ad-hoc duties as required or assigned

Requirements:
• Degree or Diploma in Computer Science or Information Technology or its equivalent
• At least 10 years of related experience in IT Infrastructure System Integration (SI) industry, specifically in the Project
• Management of medium to large projects
• PMP certification or its equivalent is an advantage
• At least 7 years of experience in Systems Administration with an in-depth technical knowledge on Infrastructure and Network Support
• At least 3 years of IT outsourcing experience with proven ability to work in large groups and managing multiple projects
• Possess experience in managing RFP, RFQ and RFI
• Proven experience in strategic planning, risk and change management
• Knowledge of project management software tools and techniques is a must
• Strong leadership skills to lead and motivate the project team in project implementation and with ability to manage multiple projects simultaneously
• Effective influencing, organizational and problem-solving skills
• Excellent interpersonal, negotiation, communication skills and ability to interact with all levels
• Strong presentation skills and ability to write professionally

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E • EA License No. 01C4394
• Reg. <R21100074> <Cheryl Thng Wei Lin>

Job Responsibilities

• Liaise and work closely with various stakeholders in performing cost calculation and pricing on existing and new services/ projects.
• Ensure Service master is updated and accurate for system go-live.
• Prepare, formulate, and rationalise price revision proposal to ensure organisation’s financial sustainability, while taking into consideration patient bill impact.
• Work with IT vendor to maintain efficient SharePoint workflow as part of continuous process improvement, including the identification and resolution of issues.
• Monitor and report SharePoint workflow turnaround time.
• Ensure accurate and timely update of data files for internal management reporting.
• Support annual cost refresh/ updates on services.
• Provide Business partnering support to Business Units within a growing regional healthcare system.
• Any other ad-hoc duties.

Requirement:

• Degree in Business/ Admin/ Account/ Finance
• Prior experience in Pricing and Costing will be advantage

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description:
• Collaborate with the business analysts (BA) and Product Owners during the requirement gathering phase to review & understand the requirements to a deep level of understanding.
• Study and analyze all documentation on the SME lending process, from customer and RM origination to disbursement, to understand the business requirements and translate into test cases.
• Prepares test plans, test cases and test scripts. Write test cases and test scenarios (positive and negative) for assigned project.
• Execute regression tests, user acceptance testing and live verification.
• Report, track and determine priority of reported defects through discussions with users and logging in JIRA.
• Works with the development Team and SIT team during performance testing, regression testing, and UAT.
• Do timely tracking of issues and coordinating with users and tech team to resolve the issues within SLA (Response to users within 1 working day).
• Prepare the relevant documentation that documents the test scope, test data, test cases and overall testing progress
• Stays abreast of QA & Testing best practice and latest available tools, frameworks and standards



Requirements:
• Meticulous, analytical and process oriented, familiar with software development lifecycle
• You work smart with minimal handholding, and able to understand complex logics and workflows, so that test cases created are thorough and complete.
• Strong communication and collaboration skills, so that you can understand requirements clearly from users.
• A self-driven and highly motivated hands-on mentality
• Experience in UAT testing and using project management tools (Confluence, JIRA) is preferred
• Experience in banking industry and prior work experience in testing of digital lending platforms is preferred

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E • EA License No. 01C4394
• Reg. <R21100074> <Cheryl Thng Wei Lin>