Total 214 Junior Executive it manager job vacancies in Singapore

IT ASSISTANT

Qualifications

· Fresh ITE Graduate / IT Diploma with knowledge in design, PHP, CSS, HTML and CMS is a plus.

· Maintain hardware and software of in-house systems;

· Able to handle Windows/Server administration;

· Website and graphics design;

· Multi media savvy;

· Well versed in MS Office;

· Positive attitude

· Reporting to IT Administrator

Responsibilities

1. Monitor system performance and ensure network, system, and endpoint security

2. Maintain internal applications such as door access , parking, telephony systems

3. Maintain CCTV and WIFI system network

4. Provide end-users and customers remote and onsite technical support, addressing hardware, software, and network issue

5. Track technical support issues and resolutions in the ticketing system

6. Maintain up-to-date network diagrams, floor plan and technical documentation

7. Any other ad-hoc duties as required by the company from time to time

5.5 day week (excluding public holidays).

We have medical & dental benefits, medical leave and annual leave encashment, and also REVENUE sharing. Salary S$1,800 ~ 2,200pm.

Please email CV with recent photo & expected salary to: [email protected]

Responsibilities

• Provide end users in PC Hardware & Software computing needs.

• Responsible for maintaining and installing PC operating systems, application software, system patches and antivirus software

• Trouble shooting PCs, Printers, Radio Frequency (RF) and PDA devices as well as software problems.

• Assists System administrator in supporting and maintaining VM and Windows Servers.

• Assists System Administrator in setting-up, configuring and maintaining network equipment such as Routers and Switches in Wide Area Network (WAN), Wireless LAN (WLAN) and Access Points.

• Support & maintain company various CCTV surveillance systems

• Handle all IT equipment maintenance agreements and co-ordinate with vendors for system maintenance activities.

• Assists in sourcing and purchasing hardware and software to support company IT systems.

• Responsible for documentations of work processes, system workflow, operating procedures and new projects.

• Assist in user account creation/amendment/deletion based on user requests in ticketing system

• Maintain IT Hardware and Software inventory & asset tracking.

• Assist System Administrator in supporting & maintaining systems housed in data centers

Qualifications:

• Degree or Diploma in Computer Science or Information Technology relevant disciplines. Looking for 1-2 years of experience in IT field, but freshers are invited as well.

• Good hand-on knowledge in system administration (AIX, Linux, Redhat, Windows, VMWare, vCenter, Veeam & Cisco related softwares).

• Solution-oriented, friendly, helpful, resourceful and able to multitask, troubleshoot and work independently.

• Experience in Cloud deployment (MS Azure, Google Cloud) and supply chain domain knowledge would be an added advantage.

Job Description

• To provide internal technical support, answering support queries either onsite or via email
• Setting up e-mails for staff requirement
• To perform monthly system health checks and reporting
• To configure/trouble network managed switches
• To provide support on Microsoft 365 solution
• To implement and configure new tools, fix bugs, and assist staff to use IT systems
• Provide IT/End user support (Setup and deploy computers, IT equipment, software, patches, troubleshooting and etc.)
• Incident Management workflow, including appropriate and timely escalation
• Initiate 3rd party vendor support requests if required
• Identify and resolve any IT problem that arises
• Other ad-hoc duty instructed by IT Manager

Job Requirements

• Minimum Higher Nitec or Diploma in Information Technology, Computer Science or relevant
• Fresh Grad / Entry Level / Any work experience as a Technical Support Assistant, Desktop Support Assistant, IT Help Desk Technician or similar role.
• Ability to diagnose and troubleshoot basic technical issues etc.
• 6 to 12 months renewable contract basis.
• 5 days work week.

Others

• Annual Leave / Medical & Dental Benefits after 3 months with Company.
• Transport available near Boon Lay MRT.
• Lunch provided.

You are assisting the in-house IT Engineer in managing and resolving the day-to-day IT requests from employees. These tasks may include, but are not limited to the responsibilities as follow:

Responsibilities:

· Installing and configuring computer hardware, software, systems, networks, printers and scanners.

· Maintain and monitor the list of e-mail address in the company.

· Create login credential and the access rights to the new employees and deactivate all the access when employees leave the company.

· Ensure the security of data, network access and backup systems are kept up to date.

· Providing technical support across the company, including repairing and replacing equipment when necessary.

· Manage and update IT infrastructure list for the whole company.

· Raise Purchase requisition by identifying and selecting the appropriate equipment that align with the requirements of management.

· Support overseas office user from remote connection.

· Any other ad-hoc duties as assigned by IT lead/Management.

Requirements:

· Only Singaporeans may apply

· Part-timers are welcome

· Diploma or Degree holder with 2-3 years of relevant working experience.

· Extensive knowledge of computer hardware systems

· Familiarity with general OS systems, Enterprise, programming languages, and Office software

· Knowledge of LAN and wireless networks

· Good communication skills

· Ability to troubleshoot complex software and hardware issues

· Knowledge of database and networking security systems

Key Responsibilities:

* Receive, check, and record incoming stock, ensuring that items are in good condition and match the order specifications.

* Load and unload stock, ensuring proper handling of IT products such as servers, printers, PCs, monitors, etc.

* Accurately pick and pack items for dispatch according to customer orders, including labeling and preparing for delivery.

* Work closely with the Sales Department to fulfill sales order requirements and ensure timely dispatch.

* Conduct periodic stock takes in an organized and efficient manner, ensuring inventory accuracy.

* Keep the warehouse clean, organized, and well-maintained, ensuring a safe working environment for all team members.

* Maintain IT products and peripherals (e.g., servers, computers) in good working condition.

* Perform other ad-hoc duties if required

Requirements:

1. Ability to start work immediately will be highly advantageous.

2. Willingness to work in a warehouse setting, including manual handling of products.

3. Knowledge of IT products (e.g., servers, printers, computers) is a plus, though not mandatory.

4. Must be able to lift and carry heavy items (such as servers, printers, PCs, and monitors) and operate a pallet jack.

5. Ability to work efficiently in a fast-paced, dynamic environment with occasional overtime based on workload.

6. Strong focus on accuracy and attention to detail when managing stock and preparing orders.

7. Team-oriented individual with good communication skills and a proactive attitude.

Staff Welfare:

Annual Leave: 14 days of annual leave per year.

Overtime Compensation: Overtime is compensated at 1.5x the regular hourly rate.

Medical Claim: Medical claims up to $300 per year to support your health and well-being.

Ang Hoe Keong | EA Personnel Registration No.: R1106345

RS Recruitment Agency | EA License No. 17C8809

Troubleshoot IT Network issues, help desk ticket support, hardware setups and software applications

• Support system upgrades, installations, and software updates
• Assist in the administration of user accounts, permissions, and access rights and set up email accounts
• Maintain accurate and up-to-date IT inventory records, including equipment and software licenses
• Provide IT support to local and remote users (Hardware/ Software/ Network)
• Attend to ad-hoc service repair calls
• Assist in web design and graphic design work
• Any other duties assigned by the Superior

Requirement

1. Diploma or degree in Computer Science, Information Technology

2. Interested in marketing IT tools and web services

3. Good communication skills. People-oriented and able to speak in public/zoom briefing

4. Provide support outside of normal operating hours as required

5. IT Savvy and familiar with IT tools such as Microsoft Office and Microsoft Access, SQL database, Phyton, C++, Java, etc

6. Able to commit to a minimum 6-month to 12-month intern contract.

Mon to Fri 9am to 6pm

Summary:

• Provide support and manage project

• Follow up with clients in timely manner

• Assist sales team with site survey & system design

• Provide onsite support to diagnose and rectify technical issue

• Outline budget based on requirements and tracking costs to deliver project on budget.

• Prepare detailed project plan to schedule key project milestones, workstreams & activities.

• Manage delivery of the project according to project plan.

• Track project and providing regular reports on project status to project team and key stakeholders.

• Manage and adjust for any changes in project scope, schedule and/or budget.

• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Computer Science / Information Technology

• At least 1 year experience in handling software projects

• Good understanding of programming , new technology trends / applications etc and with .basic cybersecurity & network knowledge.

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Good working attitude and self-motivated

MORE INFORMATION:

• Company: Well-reputable Government-Linked IT Organization; located in Central North-East Area
• Working Hours: Monday – Friday (8.30 AM – 6 PM)
• Benefits (on top of basic monthly salary): Phone Allowances (up to S$ 30/month)

+ Variable Performance Bonus, Annual

+ Other Attractive Employee Benefits (i.e.: 14 Days of Annual Leaves, Medical & Insurance Benefits, etc.)

RESPONSIBILITIES:

• Providing system support, managing/ maintaining of IT System [Network, Desktop & Server Infrastructure (including set-up, maintenance of servers, storage equipment, and conducting backup & data recovery activities)].
• Providing support for server administration, database support (for MSSQL DB), and systems (virtual/ physical servers)
• Performing Patch Management and hardening
• Other ad-hoc duties as assigned

REQUIREMENTS:

• Have relevant experience (1 – 2 years, minimally) with IT System Engineering (with Active Directory, DHCP, DNS, VMware, Storage, Windows 2008/2012/2016 Servers, etc.)
• Required to provide stand-by support on rotating basis among team members

To Apply, please kindly email your updated resume to [email protected]

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our internal resume database for future opportunities.

APBA TG Human Resource Pte Ltd (14C7275) || Yadanar Su Mon (R1549384)

About EVO
A leading IT Solutions and outsourcing service provider in Southeast Asia market, assisting clients to achieve their business objectives by successfully outsourcing their non-core business processes and functions in the areas of technology. EVO Business Consulting offers the entire spectrum of services across business models in the technical space.

Job Overview
We are looking for motivated individuals to join our team as Junior IT Recruiters for a 180-degree recruitment role. In this role, you will focus on candidate sourcing, screening, and management, playing a vital part in fulfilling our clients’ talent needs in the IT sector.

We welcome individuals who are eager to learn, regardless of prior experience, and provide a collaborative environment for growth in the recruitment industry.

Key Responsibilities:

• Candidate Sourcing: Use job boards, social media, referrals, and other channels to identify and attract suitable candidates for IT roles.
• Screening and Shortlisting: Evaluate resumes, conduct initial interviews, and assess candidates’ suitability based on job requirements.
• Candidate Engagement: Build strong relationships with candidates to guide them through the recruitment process and provide a positive experience.
• Job Posting: Craft and post job advertisements on various platforms to attract diverse talent pools.
• Database Management: Maintain accurate and organized records of recruitment activities and candidate pipelines.
• Collaboration: Work closely with account managers and the client-facing team to align recruitment strategies with client needs.
• Market Research: Stay informed about IT industry trends to better understand client and candidate requirements.

Who We’re Looking For

• Education: Diploma or degree in any discipline.
• Experience: No prior experience required, though exposure to recruitment or IT is a plus.
• Skills: Strong communication and interpersonal skills, with an eagerness to learn.
• Attributes: Proactive, detail-oriented, and organized, with the ability to work effectively in a fast-paced environment.
• Technology: Basic proficiency in Microsoft Office; familiarity with recruitment platforms and tools is a bonus.

What We Offer

• Prime work location in Raffles Place, easily accessible via public transport.
• Inclusive and supportive team culture.
• Training and development opportunities to build your career in IT recruitment.
• Exposure to a fast-growing sector in the IT and outsourcing industry.

How to Apply
Interested applicants are encouraged to apply by sending your updated resume to [email protected], with the subject line: Application for Junior IT Recruiter (180 Recruitment).

EVO is committed to fair employment practices.
We value diversity and inclusion and do not discriminate based on age, race, gender, religion, marital status, or disability. All applications will be considered based on merit and alignment with job requirements.

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

We are looking for a reliable and detail-oriented individual to join our team as an Admin & IT Support Assistant. If you enjoy working in a dynamic environment and have a knack for simple IT tasks, we’d love to hear from you!

Responsibilities

• Perform simple administrative tasks such as data entry and document filing.
• Handle data erasure and reformatting of incoming IT equipment (training will be provided).
• Assist in basic IT-related tasks such as software installation and testing.
• Organize and update inventory records.
• Ensure all tasks are completed accurately and efficiently.
• Might need to travel to customer office to perform installations once in a while.

Requirements

• Basic IT knowledge or interest in learning IT-related processes.
• Attention to detail and a high degree of accuracy in administrative work.
• Ability to follow processes and instructions closely.
• Good organizational skills and ability to manage time effectively.
• Able to work independantly.

What We Offer

• On-the-job training for IT tasks such as data erasure.
• 5 day work week.
• Opportunities to grow and learn new skills.

If you’re someone who enjoys both administrative work and hands-on IT tasks, we’d love to hear from you.

Job scope :

a) Perform elementary IT work

b) Utilize Microsoft Office applications, including Word, Excel, and PowerPoint, for various tasks.

c) Monitor and make basic modifications to the company homepage as needed

d) Basic software testing

Requirements:

a) Diploma or Degree in Information Technology, Business, or a related field.

b) basic IT knowledge and ability to handle elementary tech tasks.

c) Proficient in Microsoft Office including Word, Excel and PowerPoint.

d) Good communication in English and problem-solving skills

Responsibilities:

• The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner)
• Provide First Call Resolution (FCR) technical support via phone and email.
• Ensure calls are answered and emails are responded in a timely manner.
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Requirements:

• Min Higher Nitec in any discipline
• Min1 year End user support experience, Desktop or Technical Service Desk.
• Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.

• Freshers are encouraged to apply
• Minimum of 4-6 months hands on experience in Java development / support is advantageous
• Poly Graduates (IT diploma) are highly preferred.
• Should have good communication and interpersonal skills.
• This is an onsite job opportunity.
• Start Date for this position is on 2nd January 2025.

Mon to Fri 9am to 6pm

Summary:

• Provide support and manage project

• Follow up with clients in timely manner

• Assist sales team with site survey & system design

• Provide onsite support to diagnose and rectify technical issue

• Outline budget based on requirements and tracking costs to deliver project on budget.

• Prepare detailed project plan to schedule key project milestones, workstreams & activities.

• Manage delivery of the project according to project plan.

• Track project and providing regular reports on project status to project team and key stakeholders.

• Manage and adjust for any changes in project scope, schedule and/or budget.

• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Computer Science / Information Technology

• At least 1 year experience in handling software projects

• Good understanding of programming , new technology trends / applications etc and with .basic cybersecurity & network knowledge.

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Good working attitude and self-motivated

Responsibilities:

· Responsible for purchasing physical/virtual software products from the Company’s various vendors;

· Execute full set of purchasing process (sourcing, RFQ, negotiation, shipping and follow-up on deliveries);

· Responsible for handling the day to day purchasing activities of the Company;

· Responsible for obtaining information/data regarding issues which may affect the purchasing lead times;

· In charge of maintaining the Company’s inventory integrity and assist in stock takes when required;

· In charge of tracking/monitoring the Company’s orders, ensuring that the goods/products are received timely;

· In charge of resolving purchasing issues examples late shipments, product quality, etc.;

· Responsible for documentation on purchasing activities (vendor code set-up, purchasing database maintenance, matching and submission of PO/PI/SO/Invoice to Accounts);

· Update weekly/monthly reports timely;

· All other ad-hoc duties as assigned.

Requirements:

· Minimum Diploma in any relevant field of studies;

· Minimum 1 year of relevant purchasing experience;

· Good team player and able to complete tasks assigned in shortest timeline;

· Strong sense of urgency, attention to details and highly responsible;

· Proficient in Excel and good with basic formulas & VLookUp;

· NAVision knowledge preferred;

· Able to start immediately or within short notice preferred;

Required language: English and Mandarin (coordinate with English and Chinese speaking suppliers).

Job Responsibilities:

• Responsible for the reviews of investment project applications, which includes guiding/ advising applicants on the budget application till the approval of the investment project for APAC countries (Singapore as Regional HQ and 10+ branches) with estimated amount of SGD100mil annually.
• Review monthly investment projects forecast, follow up on the outstanding items, prepare consolidation for variance analysis and reporting for APAC.
• Maintain and ensure data quality and completeness of the budget, actual and forecast for investment reports.
• Monitor and track systems investment budget utilization, assess the gap and implement necessary measure to improve the utilization.
• Provide support in the preparation of finance monthly, quarterly reporting and ad hoc meeting materials and reports.
• Manage and in charge for the quarter IT Budget Committee Meeting for Asia
• Maintain internal and external resource rates and act as liaison on any communication between relevant stakeholders.
• Identify process improvement opportunities, work with respective stakeholders to formalize and support the implementation.
• To support HOD and Line Heads in planning and promoting ASO initiatives.
• Assist Line Heads in responding to the instructions from Head Office audit / Internal Audit department / Internal control / External inspection.
• Provide support to the process transformation projects including the implementation of IT finance budgeting tools.

Job Requirements:

• A Degree and experience in Accounting & Finance, or ACCA with minimum 5 years of relevant working experience.
• Experience in handling IT finance, project portfolio management.
• Experience in implementation of AS-IS process.
• Require Responsible, proactive, fast learner, hands-on, work independently with less supervision.
• Proficient in Microsoft Office applications, including PowerPoint, Word, and Advanced Excel
• Possess good communication, writing and analytical skills.
• Ability to work within a pressurized environment, meeting challenging deadline
• Energized to operate with urgency and prioritizing work accordingly
• Preferably to have the "change" adoptable mindset.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10067956

• Manage, maintain, and support network, desktop & server infrastructure which includes setting up and maintenance of servers, storage equipment and conducting backup and data recovery activities
• Provide Server administration support and Database support for MSSQL DB.
• Providing operational support for systems (virtual/physical servers).
• Responsible for patch management (rollout of server patches), & hardening

Requirements:

• Diploma in Computer Science/Information Technology or related qualifications
• At least 2 years of relevant working experience
• Hands on experience in VMWare, Storage, Windows 2008/2012/2016 Server
• Knowledge in Active Directory, DHCP, DNS, Group Policy
• Knowledge in troubleshooting skills

Work location: Ang Mo Kio

Work hours: 5 days, office hours

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

MORE INFORMATION:

• Organization: Government-Linked Organization
• Working Location: Central Region of Singapore
• Working Arrangements: 4 rotating working Days/week (Rotating: 8.30 AM – 8.30 PM/ 8.30 AM – 8.30 AM)
• Annual Benefits: Variable Monthly Allowances (up to S$420/month)

+ Variable Annual Bonus

+ Other Attractive Employee Benefits (i.e.: 14 days of Annual Leaves, Medical & Insurance Benefits, etc.]

RESPONSIBILITIES:

• Daily operation using SolarWinds & other systems (i.e.: administration/ monitoring, configuration, troubleshooting, upgrading, maintenance, management, etc.) of IT Systems, Servers, Network, Network Infrastructure, System Defects, etc.
• Working closely with the vendors (for system upgrades/ maintenance/ complex issues, etc.)
• Conducting system reviews/ audits and reporting (i.e.: documentations, service reports, incident reports)
• Other relevant duties as assigned

REQUIREMENTS:

Required to have Diploma (or Bachelor) in IT, Computer Science or relevance

Have at least 1 year of relevant working experiences as an IT System Engineer

Comfortable & able to commit to rotating working days & 12-Hour shifts

To Apply, please kindly email your updated resume to [email protected]

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our internal resume database for future opportunities.

APBA TG Human Resource Pte Ltd (14C7275) || Yadanar Su Mon (R1549384)

• Should have minimum of 6 months hands on experience in Java development / support.
• Poly Graduates (IT diploma) are highly preferred.
• Should have good communication and interpersonal skills.
• No work from home option is available for this job opportunity.
• Start Date for this position is on 2nd January 2025.

Overview

As IT Assistant, you will assist the Manager, Service Support in managing and maintaining key software systems, including erpbos® , ebos® , profit Software from Progress Group, Hubble Build Software & etc. Additionally, the candidate will assist the IT Technical Executive (Assistant / Senior) with various IT tasks and provide technical support to staff. You are to adhere to Greyform Integrated Management System (IMS) and compliance to applicable Singapore Standards, Code of Practices and Regulations in the Industry.

Responsibilities

• Manage and maintain ERP systems (erpbos® , ebos® , profit) from Progress Group.
• Administer Hubble Build software, ensuring smooth operation and integration with other systems.
• Perform regular updates, backups, and troubleshooting for all managed software.
• Ensure data integrity and security across all platforms.
• Assist the IT Technical Executive (Assistant / Senior) with daily tasks and projects.
• Provide technical support to staff, resolving hardware and software issues.
• Set up and configure new hardware and software as needed.
• Maintain IT inventory and ensure all equipment is up-to-date and functioning properly.
• Conduct training sessions for staff on the use of e rpbos® , ebos® , profit Software, Hubble Build Software & etc.
• Create and maintain user manuals and documentation.
• Provide ongoing support and troubleshooting for end-users.
• Monitor system performance and ensure optimal operation.
• Implement and maintain security protocols to protect company data.
• Perform regular system audits and generate reports for management.
• Track areas of weaknesses for improvement on efficiency, availability, and functionality to all related services.
• Participate in Budget Planning.
• Authorize to stop operation if conditions are out of safety measures.
• Perform any other duties as assigned by the Management and the designated manager / personnel.

Qualification Requirements:

• Proven experience in software administration, particularly with the specified systems.
• Proficiency in managing and maintaining ERP systems.
• Strong IT systems, networks, and hardware knowledge.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Ability to conduct training sessions and create user manuals.
• Commitment to maintaining data integrity and security.
• Knowledge of ISO9001, 14001 & 45001 standards, Singapore Standards and Regulations will be an advantage.

• Manage, maintain, and support network, desktop & server infrastructure which includes setting up and maintenance of servers, storage equipment and conducting backup and data recovery activities
• Provide Server administration support and Database support for MSSQL DB.
• Providing operational support for systems (virtual/physical servers).
• Responsible for patch management (rollout of server patches), & hardening

Requirements:

• Diploma in Computer Science/Information Technology or related qualifications
• At least 2 years of relevant working experience
• Hands on experience in VMWare, Storage, Windows 2008/2012/2016 Server
• Knowledge in Active Directory, DHCP, DNS, Group Policy
• Knowledge in troubleshooting skills

Work location: Ang Mo Kio

Work hours: 5 days, office hours

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

We are seeking a skilled IT Support Technician to join our team and provide technical assistance and support for end users & partners. The ideal candidate will have a technical background, excellent troubleshooting skills, and the ability to communicate effectively with users at all levels.

This role will involve resolving technical issues, installing and configuring hardware and software, and providing technical guidance to junior product support staff.

Key Responsibilities:

• Provide technical support and assistance to end users via phone, email, remote tools, and in person.

• Troubleshoot and resolve hardware, software, and network issues escalated from Level 1 support.

• Install, configure, and maintain desktops, laptops, printers, and other end-user devices.

• Diagnose and resolve technical problems related to operating systems, applications, and company’s brand product.

• Collaborate with customer’s IT teams to escalate and resolve any complex technical issues in a timely manner.

• Document all support activities, including troubleshooting steps, resolutions, and user interactions into the system.

• Provide training and guidance to end users on the use of hardware, software, and systems. (Ad-Hoc)

• Perform software updates, patches, and system upgrades as required to ensure security and stability.

• Assist to maintain inventory of hardware and software assets, including tracking and managing equipment and licenses. (Ad-Hoc)

Qualifications:

• 1~2+ years of experience in a L1/2 desktop support role or similar position. (Preferably but training provided too)

• Experience troubleshooting hardware, software, and network issues in a Windows environment.

• Knowledge of Active Directory, Group Policy, and other Windows domain services (Preferably but training provided too)

• Familiarity with remote desktop support tools and techniques.

• Excellent communication and interpersonal skills, with the ability to interact professionally with users at all levels.

• Strong problem-solving and analytical skills, with attention to detail.

• Ability to work independently and collaboratively in a fast-paced environment.

Soft Skills:

• Self learner & team player

• Proactive and strong analytical skills

• Quick Learner

Operation (Maintenance)

• Provide technical services to the maintenance and troubleshooting of the Electronic Queue Management System.
• Attend and carry out Fault Finding and Diagnosis of systems breakdowns, both on a mechanical and electrical basis, with a focus on providing high levels of service and response times.
• Follow Preventive Maintenance work schedules to specified standards and procedures and maintain all relevant written records.
• Maintain records of all breakdowns and repairs allowing for analysis and compliance with ISO standards.
• Must be available to attend for any project implementation, assist Preventative Maintenance accordingly for successful Completion of projects and maintenance issues.
• Be available for on call procedures and other responsibilities required.
• Handle customer’s inquiry, request and complaints in a professional manner and efficient way.
• Proactive in problem solving and initiate in providing IT solutions to improve the operation.
• Inform Superior on any stock movements to ensure the availability and stock level for the necessary procurement.
• Assist in root cause analysis identified by team members together with the Service Engineer and Superior.
• Assist in project related activities that includes deployment, installation, and testing.
• To follow all company business operation and SOP at all times.
• Participate actively in Health Safety and Environment programs and activities in order to achieve Company’s KPIs, ISO 14001 objectives and target. Proactively rectify any abnormalities, unsafe acts or unsafe situations and report to supervisor accordingly.
• Maintain high standard of housekeeping at all times.

Project Implementation

• Collaborate with vendors to implement project enhancements.
• Develop and maintain implementation and enhancement project plans.
• Manage project with specific focus on deliverables, tasks, and due dates.
• Report weekly to respective Project Managers when tasks are at risk till critical path determined.
• Perform independently with minimal supervision and work with others developing trusting relationships.
• Maintain strict adherence to internal policies and internal controls within organization.
• Ensure successful implementations across multiple functions in organization.
• Report any delays and initiate plans and alternative solutions.

Scheduled Monthly Standby Duties

• Answer all service request phone calls during scheduled standby duties.
• Attend to the fault call issues and follow SOP in attending to all the calls.
• Handover the tasks to the respective engineers who is on duty the next day.
• Support project adhoc activities (e.g. testing, deployment, commissioning).

What attributes should you possess?

• Able to work on stand-by schedule.
• Fast Learner and can work under pressure.
• Resourceful, team player and able to work independently.
• Relevant experience in electrical installation and electrical maintenance is an advantage.

What qualifications and/or experience should you have?

• Diploma / NITEC in Information Technology, ITEngineering, Computer Engineering, Electronic or other related fields.
• Familiar with IT desktop support.

Mon to Fri 9am to 6pm

Summary:

• Provide support and manage project

• Follow up with clients in timely manner

• Assist sales team with site survey & system design

• Provide onsite support to diagnose and rectify technical issue

• Outline budget based on requirements and tracking costs to deliver project on budget.

• Prepare detailed project plan to schedule key project milestones, workstreams & activities.

• Manage delivery of the project according to project plan.

• Track project and providing regular reports on project status to project team and key stakeholders.

• Manage and adjust for any changes in project scope, schedule and/or budget.

• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Computer Science / Information Technology

• At least 1 year experience in handling software projects

• Good understanding of programming , new technology trends / applications etc and with .basic cybersecurity & network knowledge.

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Good working attitude and self-motivated

Job Summary:

• Industry: Healthcare
• Working location: Queenstown
• Employment type: Permanent, full-time

Job Responsibilities:

• Assist the team with day-to-day operations of RISPACS, NGEMR systems, and Diagnostic Imaging equipment to users
• Perform image amendment requests
• Perform daily administration of PACS application and RIS modules
• Rostered to provide 24/7 on-call support on a rotational basis.
• Communicate IT issues identified by users to vendors or respective parties involved.
• Respond to systems-related issues promptly and escalate when necessary.
• Assist the department with the import and export of radiology images
• Assist in image or data extraction and de-identification of images based on accepted hospital policies.
• Work with the hospital IT Department, vendors, and end-user groups to coordinate change requests about Radiology IT systems.
• Involved in project management and assisted in system migration and implementation phases of current to incumbent system
• Perform any other duties assigned by the Imaging Informatics Manager/HOD

Job Requirements:

• Diploma in Business IT/Information Technology/Health Informatics/ Diagnostic Radiography or equivalent, with 2 to 3 years of working experience
• Basic understanding of IT and network concepts.
• Proficient with Microsoft Office and intermediate Excel skills
• Strong interpersonal, communication and written skills
• Willing to do on-call duties and flexible in working hours as some tasks (such as system maintenance) can only be performed after office hours.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253