Total 13 Manager it specialist job vacancies in D27 Yishun, Sembawang

Type: Full-time

Salary: Competitive, based on experience

About the Role:
We are seeking an experienced IT Manager to lead the delivery of high-quality IT services. You’ll manage the IT service desk, ensure service level compliance, and drive continuous improvement in line with industry standards.

Key Responsibilities:

• Oversee IT service delivery and support teams
• Ensure compliance with SLAs and KPIs
• Manage vendor relationships and third-party contracts
• Lead incident resolution and service improvements
• Foster a collaborative and compliant work environment

Qualifications:

• 2-5 years in IT service management, including leadership experience
• Strong knowledge of ITIL and service management processes
• Excellent communication and problem-solving skills

Benefits:

• Competitive salary and benefits package
• Opportunities for professional growth and certifications
• Inclusive and supportive work environment

Responsibilities

Deliver superior service and maximize customer satisfaction

Respond efficiently and accurately to customer complaints

Regularly review product quality and research new vendors

Organize and supervise shifts

Appraise staff performance and provide feedback to improve productivity

Ensure compliance with sanitation and safety regulations

Control operational costs and identify measures to cut waste

Create detailed reports on weekly, monthly and annual revenues and expenses

Promote the brand in the local community through word-of-mouth

Recommend ways to reach a broader audience (e.g. discounts and social media ads)

Train new and current employees on proper customer service practices

Requirements and skills

More than 5 years of work experience

Proven customer service experience as a manager

Strong leadership, motivational and people skills

Acute management skills

RESPONSIBILITIES:

• Identify and establish new customers through prospecting.
• Develop and execute sales strategies to meet sales quotas.
• Collaborate with cross-functional teams, including Pre-Sales, Marketing, and Consultants, to create integrated IT solutions for both existing and new clients.
• Effectively manage and drive the sales cycle from prospecting to successful closure.
• Cultivate a robust network with decision-makers/key influencers in the customer and vendor communities.
• Build long-term, trustworthy, and collaborative relationships across all levels within customers' environments.
• Establish rapport and collaboration with internal and external stakeholders.
• Collect, track, and analyze large amounts of data.
• Demonstrate adaptability and strong problem-solving skills.
• Exhibit excellent active listening skills.
• Undertake other tasks and projects as assigned by the Reporting Manager or Management.

QUALIFICATIONS & EXPERIENCE:

• Possess a Diploma/Degree in IT/Engineering or Business Administration.
• Ideally, have 1 to 2 years of experience in IT sales.
• Self-starter with energizing customer interaction.
• Excellent oral and written communication skills.
• Ability to build relationships with clients and coworkers.
• Positive problem-solving skills.
• Comfortable working in a fast-paced environment.
• Adaptable to change.
• Strong organizational skills.
• Preferred background in sales.
• Creative, energetic, and positive attitude

An Account Manager is in charge of making sure each department meets the needs of their clients and customers. They handle customer complaints, find solutions to their issues, and maintain a positive relationship between both parties for future business ventures.

Account Manager Responsibilities:

• Communicating with clients to understand their needs and explain product value.
• Building relationships with clients based on trust and respect.
• Collaborating with internal departments to facilitate client need fulfillment.
• Collecting and analyzing data to learn more about consumer behavior.
• Keeping accurate records pertaining to inventory and account notes.
• Maintaining updated knowledge of company products and services.
• Resolving complaints and preventing additional issues by improving processes.
• Identifying industry trends.
• Acting as a client advocate with a focus on improving the buyer experience.

- Bedok

- System Integrator

- 5 Days

- Basic + Allowances + Commissions

Responsibilities:

• Exploit opportunities to acquire new account and grow the sales revenue
• Perform pre-ITQ and RFQ groundwork duties includes tender/bidding and negotiation to close the deal
• Identify potential customers to implement Go-To-Market strategies
• Establish good networking ground to drive IT solutions-based sales including system integration, migration, etc.
• Coordinate with external partners/internal cross functional team to provide pricing and technical support on cloud-based solutions to customers.
• Grow the sales portfolio with the IT hardware products, maintenance and computer re-location services including manpower outsourcing
• Actively develop sales pipelines to meet the corporate sales target
• Continuously IT solutioning revenue generation by partnering with Technical/Pre-Sales Consultant for up-selling

Requirement:

• At least Diploma or higher in any discipline
• at least 2 years experience in IT sales environment
• Must have the ability to prospect and manage entire sales cycle
• Hunter personality and fantastic communication skills

- Bedok

- System Integrator

- 5 Days

- Basic + Allowances + Commissions

Responsibilities:

• Exploit opportunities to acquire new account and grow the sales revenue
• Perform pre-ITQ and RFQ groundwork duties includes tender/bidding and negotiation to close the deal
• Identify potential customers to implement Go-To-Market strategies
• Establish good networking ground to drive IT solutions-based sales including system integration, migration, etc.
• Coordinate with external partners/internal cross functional team to provide pricing and technical support on cloud-based solutions to customers.
• Grow the sales portfolio with the IT hardware products, maintenance and computer re-location services including manpower outsourcing
• Actively develop sales pipelines to meet the corporate sales target
• Continuously IT solutioning revenue generation by partnering with Technical/Pre-Sales Consultant for up-selling

Requirement:

• At least Diploma or higher in any discipline
• at least 2 years experience in IT sales environment
• Must have the ability to prospect and manage entire sales cycle
• Hunter personality and fantastic communication skills

RESPONSIBILITIES:

• Identify and establish new customers through prospecting.
• Develop and execute sales strategies to meet sales quotas.
• Collaborate with cross-functional teams, including Pre-Sales, Marketing, and Consultants, to create integrated IT solutions for both existing and new clients.
• Effectively manage and drive the sales cycle from prospecting to successful closure.
• Cultivate a robust network with decision-makers/key influencers in the customer and vendor communities.
• Build long-term, trustworthy, and collaborative relationships across all levels within customers' environments.
• Establish rapport and collaboration with internal and external stakeholders.
• Collect, track, and analyze large amounts of data.
• Demonstrate adaptability and strong problem-solving skills.
• Exhibit excellent active listening skills.
• Undertake other tasks and projects as assigned by the Reporting Manager or Management.

QUALIFICATIONS & EXPERIENCE:

• Possess a Diploma/Degree in IT/Engineering or Business Administration.
• Ideally, have 1 to 2 years of experience in IT sales.
• Self-starter with energizing customer interaction.
• Excellent oral and written communication skills.
• Ability to build relationships with clients and coworkers.
• Positive problem-solving skills.
• Comfortable working in a fast-paced environment.
• Adaptable to change.
• Strong organizational skills.
• Preferred background in sales.
• Creative, energetic, and positive attitude

- Bedok

- System Integrator

- 5 Days

- Basic + Allowances + Commissions

Responsibilities:

• Exploit opportunities to acquire new account and grow the sales revenue
• Perform pre-ITQ and RFQ groundwork duties includes tender/bidding and negotiation to close the deal
• Identify potential customers to implement Go-To-Market strategies
• Establish good networking ground to drive IT solutions-based sales including system integration, migration, etc.
• Coordinate with external partners/internal cross functional team to provide pricing and technical support on cloud-based solutions to customers.
• Grow the sales portfolio with the IT hardware products, maintenance and computer re-location services including manpower outsourcing
• Actively develop sales pipelines to meet the corporate sales target
• Continuously IT solutioning revenue generation by partnering with Technical/Pre-Sales Consultant for up-selling

Requirement:

• At least Diploma or higher in any discipline
• at least 2 years experience in IT sales environment
• Must have the ability to prospect and manage entire sales cycle
• Hunter personality and fantastic communication skills

- Bedok

- System Integrator

- 5 Days

- Basic + Allowances + Commissions

Responsibilities:

• Exploit opportunities to acquire new account and grow the sales revenue
• Perform pre-ITQ and RFQ groundwork duties includes tender/bidding and negotiation to close the deal
• Identify potential customers to implement Go-To-Market strategies
• Establish good networking ground to drive IT solutions-based sales including system integration, migration, etc.
• Coordinate with external partners/internal cross functional team to provide pricing and technical support on cloud-based solutions to customers.
• Grow the sales portfolio with the IT hardware products, maintenance and computer re-location services including manpower outsourcing
• Actively develop sales pipelines to meet the corporate sales target
• Continuously IT solutioning revenue generation by partnering with Technical/Pre-Sales Consultant for up-selling

Requirement:

• At least Diploma or higher in any discipline
• at least 2 years experience in IT sales environment
• Must have the ability to prospect and manage entire sales cycle
• Hunter personality and fantastic communication skills

RESPONSIBILITIES

• Build, enhance and maintain the Home’s IT Technology Infrastructure and Systems, and to execute related projects so as to deliver quality service to the Home’s end-users
• Ensure that the IT solutions are in place (hardware, software, systems, applications, and networks) are working efficiently and effectively to deliver quality service to the Home’s end-users
• Implement new or upgrade of IT Solutions with consultation with end-users and with minimal disruption, incorporating all aspects including but not limited to gathering of user’s requirements, change management, users’ training, data preparation, migration and post-implementation systems support and reviews
• Ensure IT assets are well documented and in compliance with licensing and vendor support arrangements
• Respond to service outrages in a timely manner, investigating and diagnosing IT hardware, software or application problems to resolve and recover the service as soon as possible
• Ensure that the IT environment and solutions are deployed in a way to meet Information Security requirements such as confidentiality, integrity and availability
• Manage the performance of vendors to ensure their quality of delivery and service levels are as contracted
• Provide guidance to end-users on access to their computers and approved systems and attend to any difficulties that users may have

REQUIREMENTS

• Bachelor in computer science or other related field
• At least 5 years of experience leading infrastructure technical team

- Bedok

- System Integrator

- 5 Days

- Basic + Allowances + Commissions

Responsibilities:

• Exploit opportunities to acquire new account and grow the sales revenue
• Perform pre-ITQ and RFQ groundwork duties includes tender/bidding and negotiation to close the deal
• Identify potential customers to implement Go-To-Market strategies
• Establish good networking ground to drive IT solutions-based sales including system integration, migration, etc.
• Coordinate with external partners/internal cross functional team to provide pricing and technical support on cloud-based solutions to customers.
• Grow the sales portfolio with the IT hardware products, maintenance and computer re-location services including manpower outsourcing
• Actively develop sales pipelines to meet the corporate sales target
• Continuously IT solutioning revenue generation by partnering with Technical/Pre-Sales Consultant for up-selling

Requirement:

• At least Diploma or higher in any discipline
• at least 2 years experience in IT sales environment
• Must have the ability to prospect and manage entire sales cycle
• Hunter personality and fantastic communication skills

- Bedok

- System Integrator

- 5 Days

- Basic + Allowances + Commissions

Responsibilities:

• Exploit opportunities to acquire new account and grow the sales revenue
• Perform pre-ITQ and RFQ groundwork duties includes tender/bidding and negotiation to close the deal
• Identify potential customers to implement Go-To-Market strategies
• Establish good networking ground to drive IT solutions-based sales including system integration, migration, etc.
• Coordinate with external partners/internal cross functional team to provide pricing and technical support on cloud-based solutions to customers.
• Grow the sales portfolio with the IT hardware products, maintenance and computer re-location services including manpower outsourcing
• Actively develop sales pipelines to meet the corporate sales target
• Continuously IT solutioning revenue generation by partnering with Technical/Pre-Sales Consultant for up-selling

Requirement:

• At least Diploma or higher in any discipline
• at least 2 years experience in IT sales environment
• Must have the ability to prospect and manage entire sales cycle
• Hunter personality and fantastic communication skills

An Account Manager is in charge of making sure each department meets the needs of their clients and customers. They handle customer complaints, find solutions to their issues, and maintain a positive relationship between both parties for future business ventures.

Account Manager Responsibilities:

• Communicating with clients to understand their needs and explain product value.
• Building relationships with clients based on trust and respect.
• Collaborating with internal departments to facilitate client need fulfillment.
• Collecting and analyzing data to learn more about consumer behavior.
• Keeping accurate records pertaining to inventory and account notes.
• Maintaining updated knowledge of company products and services.
• Resolving complaints and preventing additional issues by improving processes.
• Identifying industry trends.
• Acting as a client advocate with a focus on improving the buyer experience.