Total 2,361 Manager it specialist job vacancies in Singapore

A renowned Financial Services organization has an exciting opportunity for an IT Procurement Manager on a one year interim basis to oversee full spectrum of IT spend including software, hardware, infrastructure and professional services.

As Procurement Manager, you will be responsible for implementing effective strategies to support multiple business units whilst engaging with senior stakeholders and leading negotiations with key suppliers to identify opportunities for key cost savings/reduction. In addition, the Procurement Manager will develop and drive continuous improvement initiatives to optimize IT spend across the organisation.

The successful candidate will have extensive experience in IT procurement with the ability to manage complex IT negotiations working in collaboration with operational teams. You will have a proven track record in developing procurement solutions for IT needs with the ability to advise and influence a range of different stakeholders.

Candidates must be available to start immediately as the role is offered on a 1 year interim basis.

Reg No: R1332780
BeathChapman Pte Ltd
EA License: 16S8112

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Act as the company’s primary liaison for customer communications
• Collaborate with the Quoting Specialist to ensure the timely provision of pricing information
• Facilitate the coordination of significant global bidding processes within the defined timelines
• Oversee the key performance indicators (KPIs) and service level agreements (SLAs), while also assisting to address any service level concerns.
• Ensure the timely delivery of tracking/business reports to the various customers
• Collaborate with both customers/vendors to resolve process-related matters
• Maintain/Develop daily customers’ relationships via email, phone, or in-person interactions
• Identify area of improvement to enhance operational efficiency
• Work alongside various stakeholders to conceptualize/execute new initiatives for the various customers
• Keep customers well-informed about their order/query statuses, and prioritize their needs accordingly
• Oversee the submission of accurate forecasts, ensuring timely submission
• Participate in the necessary internal/external product training sessions
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 3 years of relevant Customer Service / Sales Support experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Responsibilities:

• Assist in the formulation of ICT security strategy and work plan, in alignment with strategic plans.
• Assist in providing security governance, enforcing cyber security risk assessment and risk acceptance from stakeholders.
• Establish and implement Company-wide information security policies, strategies, plans and architecture
• Develop and manage a security governance program
• Protect & secure Company’s information and assets
• Perform day-to-day security operations
• Review safety measures and processes
• Enhance and configure corporate systems to continually improve their security
• Recommend changes to security policies and standards in response to changing conditions
• Any other adhoc duties as assigned.

Job Requirement:

• Preferably ‘Certified Information Systems Security Professional’ (CISSP), ‘Certified Information Systems Auditor’ (CISA) or ‘Certified Information Security Manager’ (CISM).
• 5 years of experience related to information security and working knowledge of ICT operations, security policies and procedures.
• Good interpersonal and communication skills to provide support to end users.
• Possess a strong sense of responsibility, initiative and resourcefulness as well as a keen interest in problem-solving.
• Experience in cybersecurity in government and non-profit organisations is preferred.

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

One of the world's leading manufacturers in the semiconductor industry is looking for a HR Manager

Your new company

One of the world's leading manufacturers in the semiconductor industry is looking for a HR Manager to specialise in compensation & benefits as well as learning and development.

Your new role

Reporting to the HR Director, managing a team of 6, the HR Manager will be overseeing and ensuring compliance with legal and corporate regulations in the Compensation and Benefits (C&B) function, benchmarking compensation to stay competitive, managing annual merit increases and appraisals, proposing competitive salary adjustments, executing bonus plans, participating in annual budgeting, staying informed on market and regulatory changes, developing HR procedures, liaising with HR-related committees, and driving continuous improvement and HR projects within the organization.

In addition, the HR manager will oversee the training and development needs of employees to enhance overall skills and career development with the aim of attaining business objectives.
You will be required to source, recommend programs and identify training needs analysis using the competency model. You will act as an internal consultant to build and facilitate the implementation of learning and development solutions.

What you'll need to succeed

• Minimum Degree holder preferably in HR Management.
• Min. 3 years in managerial capacity and preferably in manufacturing environment.
• Knowledge of Singapore employment laws and regulations, HR best practices, C&B analysis and training related function.
• Strong proficiency in SAP and Excel.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected]

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Only shortlisted candidates will be notified.

Joan Yip Li Wen

CEI No. R22106377

Responsibilities:

• Installation, support, troubleshoot and resolve technical issues with Windows OS, RedHat Linux, VMware, Windows Server clustering, Dell VxRail, Backup solutions, RHEL clustering and Microsoft Azure Cloud;
• Supporting Web Server such as Apache, Nginx and JBoss and Database servers such as MySQL and MSSQL;
• Maintaining of office equipment’s such as Wi-Fi, file server, AD server and printers;
• Assuming the role of Information Technology Security Officer (ITSO) and assist the IT manager in compliance of security framework, information security policies, processes as an ongoing basis;
• Identifying security gaps, perform threat risk assessments, mitigate, contain threats and perform penetration test with the vendor;
• Working with SIEM service provider to evaluate, implement and enhance the network perimeter security;
• Working with internal stakeholders on various aspect such as network security, server security, application security and email security; and
• Facilitating project kick-off meetings and ensure all team members have a clear understanding of project objectives;
• Identifying and assessing project risks, issues, and dependencies and develop risk mitigation and contingency plans;
• Maintaining project documentation, including requirements, technical documentations, and project plans; and
• Creating various test cases to ensure successful implementation by the vendor.
• Any other adhoc duties as assigned.

Requirements:

• Degree in Computer Science/Information Technology/Electrical & Electronics Engineering;
• At least 3-5 years of relevant IT experience in designing, deploying and managing complex IT infrastructure systems and services;
• Strong fundamental knowledge and technical hands-on experience in IT infrastructure technology infrastructure architecture, including data centers operations, server virtualization, hyperconverged infrastructure, system monitoring, backup and security systems such as SIEM;
• Experience in planning, design, deploy and operate systems technologies for complex IT infrastructures, and project, contract and vendor management;
• Strong working knowledge on Cyber Security policies, operations and technology;
• Relevant experience in VMware virtualisation, enterprise storage systems, Windows and Linux server operating systems;
• Relevant experience in configuration of change/patch management tools, monitoring tools like Nessus vulnerability scanner, WSUS and Zabbix;
• Working experience on IT Security (e.g. OS/System hardening, vulnerability remediation).

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Responsibilities:

• Address customer inquiries and requests, ensuring their needs are met promptly and effectively.
• Build and maintain trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.
• Deliver exceptional day-to-day customer service to maintain high levels of customer satisfaction.
• Collaborate regularly with internal teams to discuss progress, identify business improvement opportunities, and fulfill customer needs.
• Generate and present progress reports for clients and internal management.
• Clearly communicate the progress of monthly and quarterly initiatives to stakeholders.
• Forecast and track key account metrics to ensure alignment with business goals.
• Identify opportunities for upselling, cross-selling, and renewals, and communicate these to management.
• Work with the Sales team and management to onboard new customers and develop relationships with existing customers.

Requirements:

• Hold a diploma or degree in a relevant field.
• Possess a minimum of 2 years of experience specifically in IT (SI) sales functions.
• Have extensive experience in IT cybersecurity, network, or infrastructure sales and marketing.
• Strong knowledge of network and cybersecurity in the enterprise and government sectors, as well as familiarity with the local IT market.
• Demonstrate exceptional networking and interpersonal skills.
• Self-motivated and able to thrive in a results-driven environment.

Interested candidates who wish to apply for the advertised position, please click on the apply button

EA License No: 96C4864

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Manage multiple projects and is responsible for the execution from initiation to completion
• Develop project plans which include requirements, scope, deliverables, budget and schedules
• Ensure all projects managed are within budget and executed according to agreed scope and in a quality and timely manner
• Lead a team of software professionals to meet project targets
• Interact effectively with users / stakeholders at all levels
• Manage project proactively, identify potential risks and devise mitigation plans
• Provide regular updates on project progress / concerns to the management.
• Recommend options for decision making and action plan whenever necessary
• Assist in tender proposal / presales presentation activities whenever requires

Requirements

• Good university degree in computer science or equivalent
• At least 5 years working experience in ICT environment with at least 2 years of project management experience
• Have project managed at least one ICT project from end to end (full SDLC)
• CITPM or PMP certified
• Have experience working on Microsoft products & solutions
• Have strong leadership and negotiation skills
• Analytical, detailed and systematic
• Excellent verbal, written and presentation skills in English
• Past project management experience for eGovernment project(s) will be an added advantage

• Develop the project plan including detailed activities and resource planning
• Review project plan to determine time frame, budget and procedures for accomplishing projects
• Drive project to meet schedules, budget, manpower and technical quality targets
• Work with users, technical staff and management to determine and resolve issues associated with project implementation

Requirement

• Degree in Computer Science, Computer Engineering or equivalent.
• Successful track record in project management, user and vendor management and as a project lead for small to mid-scale projects.
• Team player with strong organization and people handling skills.

Please click "Apply Now" should you be interested to proceed with the job application.

Only shortlisted candidates will be responded to, if you do not receive a response within 14 days, please accept this as a notification that you have not been shortlisted.

EA Licence No: 11C5502
EAP Registration No: R1876670

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Act as the company’s primary liaison for customer communications
• Collaborate with the Quoting Specialist to ensure the timely provision of pricing information
• Facilitate the coordination of significant global bidding processes within the defined timelines
• Oversee the key performance indicators (KPIs) and service level agreements (SLAs), while also assisting to address any service level concerns.
• Ensure the timely delivery of tracking/business reports to the various customers
• Collaborate with both customers/vendors to resolve process-related matters
• Maintain/Develop daily customers’ relationships via email, phone, or in-person interactions
• Identify area of improvement to enhance operational efficiency
• Work alongside various stakeholders to conceptualize/execute new initiatives for the various customers
• Keep customers well-informed about their order/query statuses, and prioritize their needs accordingly
• Oversee the submission of accurate forecasts, ensuring timely submission
• Participate in the necessary internal/external product training sessions
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 3 years of relevant Customer Service / Sales Support experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities

1. Risk Assessment and Mitigation:
   • Evaluate vulnerabilities in IT infrastructure (networks, servers, databases, Cloud etc.).
   • Identify potential system failures and assess their impact.
   • Develop and implement risk mitigation plans.
2. Resilience Planning and Strategy:
   • Collaborate with IT teams to create a comprehensive resilience strategy.
   • Define recovery objectives, response protocols, and business continuity plans.
   • Ensure alignment with organizational goals and compliance requirements.
3. Disaster Recovery (DR) and Business Continuity (BC):
   • Design and maintain DR and BC plans for critical IT systems.
   • Conduct regular drills and simulations to validate readiness.
   • Coordinate recovery efforts during incidents.
4. Incident Response and Communication:
   • Lead incident response efforts during disruptions.
   • Communicate effectively with stakeholders, including management and end-users.
   • Provide timely updates and transparent communication.
5. Performance Metrics and Reporting:
   • Establish KPIs to measure infrastructure resilience.
   • Regularly report on performance, incidents, and improvements.
   • Use data-driven insights to enhance resilience strategies.

Qualifications

• Bachelor’s degree in computer science, information technology, or a related field (master’s preferred).
• Proven experience in IT infrastructure management, cybersecurity, or disaster recovery.
• Familiarity with industry standards
• Strong analytical skills and the ability to balance technical and business considerations.
• Excellent communication and leadership abilities.
• Knowledge of ServiceNow.
• Strong documentation and presentation skills.
• Should be good at creating Runbooks.

1. Risk Assessment and Mitigation:
   • Evaluate vulnerabilities in IT infrastructure (networks, servers, databases, Cloud etc.).
   • Identify potential system failures and assess their impact.
   • Develop and implement risk mitigation plans.
2. Resilience Planning and Strategy:
   • Collaborate with IT teams to create a comprehensive resilience strategy.
   • Define recovery objectives, response protocols, and business continuity plans.
   • Ensure alignment with organizational goals and compliance requirements.
3. Disaster Recovery (DR) and Business Continuity (BC):
   • Design and maintain DR and BC plans for critical IT systems.
   • Conduct regular drills and simulations to validate readiness.
   • Coordinate recovery efforts during incidents.
4. Incident Response and Communication:
   • Lead incident response efforts during disruptions.
   • Communicate effectively with stakeholders, including management and end-users.
   • Provide timely updates and transparent communication.
5. Performance Metrics and Reporting:
   • Establish KPIs to measure infrastructure resilience.
   • Regularly report on performance, incidents, and improvements.
   • Use data-driven insights to enhance resilience strategies.

Qualifications

• Bachelor’s degree in computer science, information technology, or a related field (master’s preferred).
• Proven experience in IT infrastructure management, cybersecurity, or disaster recovery.
• Familiarity with industry standards
• Strong analytical skills and the ability to balance technical and business considerations.
• Excellent communication and leadership abilities.
• Knowledge of ServiceNow.
• Strong documentation and presentation skills.

Should be good at creating Runbooks

Responsibilities

1. Risk Assessment and Mitigation:
   • Evaluate vulnerabilities in IT infrastructure (networks, servers, databases, Cloud etc.).
   • Identify potential system failures and assess their impact.
   • Develop and implement risk mitigation plans.
2. Resilience Planning and Strategy:
   • Collaborate with IT teams to create a comprehensive resilience strategy.
   • Define recovery objectives, response protocols, and business continuity plans.
   • Ensure alignment with organizational goals and compliance requirements.
3. Disaster Recovery (DR) and Business Continuity (BC):
   • Design and maintain DR and BC plans for critical IT systems.
   • Conduct regular drills and simulations to validate readiness.
   • Coordinate recovery efforts during incidents.
4. Incident Response and Communication:
   • Lead incident response efforts during disruptions.
   • Communicate effectively with stakeholders, including management and end-users.
   • Provide timely updates and transparent communication.
5. Performance Metrics and Reporting:
   • Establish KPIs to measure infrastructure resilience.
   • Regularly report on performance, incidents, and improvements.
   • Use data-driven insights to enhance resilience strategies.

Qualifications

• Bachelor’s degree in computer science, information technology, or a related field (master’s preferred).
• Proven experience in IT infrastructure management, cybersecurity, or disaster recovery.
• Familiarity with industry standards
• Strong analytical skills and the ability to balance technical and business considerations.
• Excellent communication and leadership abilities.
• Knowledge of ServiceNow.
• Strong documentation and presentation skills.
• Should be good at creating Runbooks.

Job Highlights

• Great Career Progression
• Friendly Working Environment
• Competitive Basic Salary

Job Description

We are looking for a passionate project manager to oversee all our existing and new projects.

Your Role

• Responsible for the effective implementation and successful completion of projects undertaken by the Company within schedule, cost and quality.
• Liaise closely with all stakeholders of the project
• Set guidelines and provide expertise and supervision to the team.
• Manage each phase of the project ensure efficient use of resources and enhance cost-effectiveness till the smooth completion of project
• Manage projects to ensure the established budgets are met and ensure solutions are delivered to customer specifications.
• Any other duties as assigned.

The Requirements

• Possess a Diploma in preferably Engineering with relevant working experience.
• Able to multi-task and manage several things at one time
• Good people management skills to coordinate between the various disciplines and teams on the project
• Possess good problem-solving skills
• Able to work independently as well as a team player.
• Salary negotiable.

Your new company

Be a part of a Global Bank, engaging with exciting new technologies.

Your new role

· Application Governance – You would spend 70% of the time in managing the application governance activities involving assessing the application information security risks, audits, non-permitted technologies.

· Applications – Work with onshore and offshore regional teams to ensure the required deliverables are completed on time.

· Audit & Risk– Ensure first-line risk management and controls are in place to support the applications and build risk awareness within the team.

· Communication - Communicate with the users for the immediate/short/long term solutions.

· Engage multiple stakeholders across the organization to gather and understand the functional requirements, security risks for the applications and provide a cohesive and logical solutions to problems in the existing applications.

What you'll need to succeed

• You have good understanding of wide range of technologies including network, security, application architecture, database and operating systems.
• You have strong technical background and are familiar with Software Development Life Cycle (SDLC).
• You can multi-task & work independently under tight timelines & challenging environment with minimal supervision.
• You are a good communicator to your team, management, and business stakeholders.
• You have a good understanding of Local Rules and Regulations in Asian markets.
• You are a good team player.

What you'll get in return

This is an exciting opportunity to join a fast-paced team. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Denise at Hays on +65 9611 0531 or email [email protected] for a confidential discussion.

Referrals are welcome.

EA Reg Number: R21103035

EA License Number: 07C3924 | Company Registration No: 200609504D

• Delivering system administration and cybersecurity support.
• Identifying security vulnerabilities, conducting threat risk assessments, implementing mitigation strategies, containing threats, and conducting penetration tests with the vendor.
• Collaborating closely with stakeholders and diverse teams to establish project scope, objectives, and deliverables.

Requirements:

• RHCE or RHCSA certification.
• Degree in Computer Science or equivalent.
• At least 3 years of managing IT infrastructure systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Responsibilities:

• Manage the successful delivery of customer facing and deliver the agreed scope to quality on time, on budget and to customer expectations.
• Generate and manage the project plan (milestones), resource plan (people), budget and risk register (identify, analyze and quantify) as per the Methodology and interlock with partners/resource pool owners
• Manage the delivery phase versus the agreed baseline per defined project management methodology to manage and reduce overall risks and issues and to maximize profitability whilst managing scope and other changes and taking action to recover any discrepancies
• Manage project budget including Profit & Loss and cash and submit monthly Project Financial forecasts during the full life cycle so that profit margins are maintained or increased
• Provide workload forecasts. Deploy and manage appropriate project team(s) and contributors according to project requirements whilst driving maximum utilization (whilst driving the most profitable resource cost base)
• Ensure customer satisfaction throughout the project life and support the Account Manager and Business Management in ensuring the organization meets its commercial objectives for the project and develops its relationship with the customer;
• Generate Change Requests as required and obtain appropriate customer and internal approvals, in line with project governance standards and ensure all project meetings are documented to reduce miscommunication risk and ensure traceability of decisions
• Obtain documented customer acceptance of the project deliverables and a conduct customer satisfaction survey at end of the project

Requirements:

• Bachelor's degree or technical equivalent
• Possessing 2 to 3 years of technical Project management experiences, preferably in Air transport / Aerospace industry
• Experienced in in IT solutions provider environment
• Experienced in software deployment
• Experienced with Cloud infrastructure & migration projects/programs is advantageous
• PMP / Prince2 certified recommended
• ITIL certified
• Capability of organizing, coordinating and influencing virtual teams focused on delivery and support within an international environment

To apply, please visit www.gmprecruit.com and search for Job Reference: 24536

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/eRkAmcqu

• Autonomy to make key decision relating to IT Services across the Region
• Team leadership role

About the company

Our Client is an established MNC with offices across the globe. As part of their expansion plan in Singapore, they are now hiring for a IT Service Delivery Manager / IT Support Manager / Helpdesk Manager/ EUC Manager to join their team.

About the job

Reporting directly to the Global Head of IT, your role involves:

• Lead a team of IT Service Analysts, ensuring the users from Asia and Europe are well supported
• Develop and implement service delivery processes, best practices, and SLAs to enhance client satisfaction and operational efficiency.
• Collaborate with cross-functional teams to resolve complex technical issues and ensure timely resolution.
• Handle escalated customer issues and ensure they are resolved promptly and to the customer's satisfaction.
• Monitor service performance metrics and generate reports to track team productivity, user satisfaction, and service quality.
• Proactively engaging on all high priority incidents, identify under-reported issues and flag potential. This includes reviewing closed tickets are closed with root cause analysis and preventive action
• pitfalls. This includes conducting period (weekly and monthly) service operation meetings
• Enhancing IT processes and workflows pertaining to incidents, significant escalations, service request management, change management, asset management, and problem management
• Identifying areas for process improvement and drive initiatives to enhance the overall customer support experience.

Skills and experience required
As a successful applicant, you will have at least 8 years of experience in IT Service Management. At least 3 years of experience managing a team. Provide track record in managing external vendors is required for this role.

Experience with Cyber Security, IT Risk and IT Governance will be highly preferred.

Whats on offer
This is an excellent opportunity to join a established company as their in-house IT Service Manager. You will get the opportunity to lead a team and make key decision for IT Services across the region.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/eRkAmcqu (EA: 94C3609/ R1219669)

My client is a leading fintech solutions firm with a global presence, supporting clients with IT technology and providing an institutional level trading experience.

We are hiring for a Technology Engineering Manager, in Singapore for a permanent role.

Responsibilities

• Lead the creation and deployment of a robust, efficient, and scalable high-speed trading tech.
• Manage and mentor a team of engineers across regions and act as a technical lead
• Work with product managers and multiple stakeholders to ensure project goals align with business needs in trading.
• Establish coding, testing, and deployment standards to ensuring the trading platform’s reliability and security while maintaining maximum efficiency.
• Innovate by staying updated with trading tech advancements and integrating new tools.
• Oversee project timelines, resources, and risks to deliver on time and within budget.
• Secure data and system access to safeguard financial information and meet regulatory standards.

Qualifications

• Bachelor’s degree in Computer Science or a related field.
  5-8 years’ experience in software development related to creating high-frequency, low-latency systems solutions in finance.
• Previous work in finance, FX or CFD sector is preferred.
• Expertise in the technical A to Z of understanding scalable trading systems from network setups, data flows to managing downtime.
• Expertise in the in-depth knowledge of trading algorithms, data structures, and system architecture for real-time operations.
• Technical proficiency in languages like C++, C#, or Go.
• Fluency in Mandarin Chinese is a must, to communicate with mandarin-speaking stakeholders in the China region.

What you need to do now

If you're interested in this role, forward an updated copy of your CV.

Contact Lijie Ong at +65 81006059 or email [email protected].

Hays Reg No.: R22108533, EA License: 07C3924, Company Reg No: 200609504D.

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

Key Responsibilities:

• Key point of contact for engagement on all technology audit and risk related requests.
• Facilitate audit and risk management process involving key stakeholders and setting up the structure and routines including perform quality checks on responses to key stakeholders relating to audit issues, risk treatments and remediation status.
• Establish, review and verify the IT reviews conducted by internal and external audit agencies to achieve efficiencies and to provide an effective course of action.
• Conduct assessment and testing of IT applications control to ensure ongoing adherence with prevailing cybersecurity policies, processes and standards, and to determine the operating effectiveness of the controls implemented.
• Identify opportunity of internal controls improvement and standardization.
• Advise improvements and assist in the development of measurable information and reports / dashboards to assure continued effectiveness of risk and compliance management actions and controls.
• Communicate and assist management by providing relevant, timely and credible information to allow management address identified IT risks, formulate appropriate risk treatment plans to meet business objectives.
• Provide regular reporting to relevant stakeholders, including senior management, on the overall state of governance, risk and compliance in Service Operations.
• Prepare and/or coordinate Monthly/Quarterly or any ad hoc Governance, Risk and Compliance meetings.
• Perform all other GRC duties as assigned by the Management.

Requirements:

• Recognized Bachelor’s degree in computer science or equivalent in the related areas.
• At least 3 or more years of relevant experience in any of the following: IT security / governance / risk management / compliance / internal controls / process improvement / application development & support and/or similar functions.
• Experience in design, implementation as well as management of IT program and projects experience.
• Demonstrated analytical and problem solving skills, organizational and planning abilities.
• Possess good verbal and written English communication across all levels of personnel with proven ability to translate complex, technical subjects into clear and concise communications to a variety of key stakeholders.
• Proficient in Office Productivity Software Suite (e.g. Microsoft Excel, Powerpoint, Words, SharePoint, etc).
• Ability to function effectively in a dynamic, fast paces environment.
• Ability to work independently, take initiative, as well as an effective team player.
• Experience in healthcare industry or public sector IT program and projects is an added advantage.
• Knowledge of various IT Standards and Control Frameworks such as the following is an added advantage: COBIT, SANS Incident Management Process, PCI DSS, ISMS, OWASP
• Candidates possessing Technology or Risk Certifications such as CISA, CISSP, CISM, CRISC, CGEIT etc. would have an advantage.

Job Title: IT asset management Manager

Location: Central

Position Type: Permanent

About Us: Our client is a highly respected consulting firm specializing in providing exceptional services to clients within the investment industry. Currently seeking a ITAM Manager to join their dynamic team.

Role Overview: An ITAM manager, a leadership role in IT Asset Management.

Key Responsibilities:

• Manage and report on IT assets, including forecasting, budgeting, and ongoing oversight.
• Ensure business practices align with good corporate governance by identifying and mitigating risk exposure.
• Lead the IT Assets team, overseeing the recording of new tangible and intangible assets.
• Advise the business on asset capitalization policies and ensure timely commissioning of new technology assets.
• Analyze inventory turnover and work with the business to optimize asset utilization.
• Conduct and oversee inventory sighting exercises, ensuring proper procedures and timely reconciliation.
• Address IT asset inquiries related to hardware, software, and mobile lines, collaborating with IT to fulfill business needs.
• Drive continuous improvement through system changes, streamlined processes, and automation projects.
• Maintain comprehensive asset data in a designated system (e.g., CMDB, spreadsheets).
• Analyze collected data to identify trends, gaps, and areas for improvement.
• Develop, implement, communicate, and maintain IT Asset Management standards, processes, and procedures.
• Manage asset discovery to ensure an accurate and up-to-date inventory.
• Implement and monitor effective governance for IT asset processes.
• Identify and manage key risks, such as technology obsolescence and audit compliance.
• Regularly review and improve Asset and Configuration Management processes for efficiency.
• Plan and execute annual IT asset verification exercises.
• Track and report on all IT assets, including mobile lines and telecom services.
• Educate and guide data owners/custodians on asset management activities.

APPLY NOW! Interviews are ongoing! Email to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Chiam Lee Ping Dayna

Consultant

Reg. No: R1764404

Stellar- Link Partners Pte Ltd (EA License: 21S0698)

IT Project Manager | AGILE | Digitalization

• Working Hours: Mon-Fri
• Working Location: Central
• Remuneration package: Up to $8,500 + AWS

Join our innovative team as an IT Project Manager, where you will play a crucial role in driving digital transformation initiatives. We are looking for a dynamic individual with a passion for leading projects and a deep understanding of Agile methodologies.

Job Responsibilities:

Strategic Planning and Coordination:

• Develop detailed business cases for projects, outlining objectives, benefits, and risks.
• Ensure projects align with business needs, delivering on cost, duration, and quality parameters.
• Collaborate with cross-functional teams to facilitate effective project execution.

Procurement:

• Oversee the procurement of digital systems, ensuring timely acquisition and implementation.
• Collaborate with vendors and internal stakeholders to optimize the procurement process.

Project Management Methodologies:

• Assess and apply project management methodologies, with a strong emphasis on Agile practices.
• Facilitate Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives.

Risk Management:

• Identify potential project risks and assess their impact on organizational goals.
• Formulate and implement mitigating measures to address identified risks.

Stakeholder Engagement:

• Actively engage and motivate key partners, fostering collaboration for successful project outcomes.
• Communicate project progress, challenges, and achievements to stakeholders at various levels.

Budget and Scope Management:

• Contribute to budget management, risk assessment, and project scope definition.
• Monitor project financials and timelines, making adjustments as necessary.

Job Requirements:

• Degree or Diploma in Computer Science, Information Systems, Information/ Infocomm Technology, Computer or Electronics Engineering or related field.
• At least 3 years of relevant working experience as a Project Manager.
• Strong presentation skills, both written and verbal, to positively influence key partners

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J44852" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

• Delivering system administration and cybersecurity support.
• Identifying security vulnerabilities, conducting threat risk assessments, implementing mitigation strategies, containing threats, and conducting penetration tests with the vendor.
• Collaborating closely with stakeholders and diverse teams to establish project scope, objectives, and deliverables.

Requirements:

• RHCE or RHCSA certification.
• Degree in Computer Science or equivalent.
• At least 3 years of managing IT infrastructure systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

We are looking for an IT Application Manager role on a 12 month contract basis. This role will be convertible to permanent headcount based on your performance.

Role Overview:

This role plays a critical role in partnering with the market providing technical support and problem resolution related to Practice management system (PMS) and the integrated applications to help the clinics to improve efficiency and profitability. Accountability for the management of PMS including the integrated applications across all entities in Asia. The role is responsible to translate, implement and operationalize business plan into robust, secure, and scalable PMS including the integrated systems to support business. The role is also responsible for ensuring applications architectural guidance, design, oversight, improvement, and governance of the PMS applications portfolio. The position will play key role to conceptualize, design and standardize the market PMS landscape providing strategic coordination as well as tactical governance across the region.

Roles and Responsibilities:

Business Analysis and Project Management (60% of your job scope)

• Responsible for the analysis, evaluation, development, testing and implementation of PMS and related software applications implementation and/or upgrade of existing application to meet business needs.

• Develop project plans, identify project tasks and procedures for the assigned project.

• Responsible for tracking of project milestones and adjusting project plans to meet project timeline.

• Review and evaluate work products, methods, and procedures to ensure quality delivery.

• Provide accurate and timely reports to the company and escalate functional, quality, timeline issues appropriately.

• Prepare documentation including project reports, process and user manuals, presentations, strategic and technical plans, and other related information on assigned application analyses.

• Regularly interacts with functional groups to communicate and clarify customer requirements.

• Performs as liaison between process owner, end-users, and vendors to define and establish requirements. Investigates and resolves problems.

• Ensures that the design and integration of the PMS and related systems, leads to the development and growth of the business through effects use of technology.

• Responsible for researching, developing, and implementing testing methods and procedures.

Business Partnering (10% of your job scope)

• Work closely with business stakeholders to help guide and advise on the use of PMS solutioning to ensure technology support the business when required.

Support (30% of your job scope)

• Provide consulting and application support to users, involves handling "how-to" questions, and liaise with vendors to address the needs or issues.

• Work with users to identify improvement in using the applications to support business operations, including redesigning processes to maximize the benefits.

• Perform application testing for upgrades or new features releases.

Must have skills and experience:

• 5+ years experiences in project management and implement software solutions.
• Strong knowledge of Healthcare Practice Management system capabilities and functions
• Strong understanding of information systems and business processes
• Ability to interface with various levels and technical competencies across company/departments.
• Added advantage - Experience ERP, HR, CRM, websites applications management and support.
• Good communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Ability to work effectively in a flexible and changing environment, manage multiple activities and priorities, and work well under pressure.
• Degree in Information Technology / Computer Science or relevant discipline
• Certified project management, such as PMP, etc
• If you have the relevant experience, we encourage you to apply.

Argyll Scott Consulting Pte Ltd

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Act as the company’s primary liaison for customer communications
• Collaborate with the Quoting Specialist to ensure the timely provision of pricing information
• Facilitate the coordination of significant global bidding processes within the defined timelines
• Oversee the key performance indicators (KPIs) and service level agreements (SLAs), while also assisting to address any service level concerns.
• Ensure the timely delivery of tracking/business reports to the various customers
• Collaborate with both customers/vendors to resolve process-related matters
• Maintain/Develop daily customers’ relationships via email, phone, or in-person interactions
• Identify area of improvement to enhance operational efficiency
• Work alongside various stakeholders to conceptualize/execute new initiatives for the various customers
• Keep customers well-informed about their order/query statuses, and prioritize their needs accordingly
• Oversee the submission of accurate forecasts, ensuring timely submission
• Participate in the necessary internal/external product training sessions
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 3 years of relevant Customer Service / Sales Support experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De