To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g57UhP7Z

• Regional role with concrete project timeline
• Opportunity to lead IT digital transformation

About the company
Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for a IT Director/ Head of IT to join their team.

About the job

Your role involves:

• Managing IT demands from senior business stakeholders - setting and managing their expectations, identifying needs and providing solutions. This includes participating in the executive board meeting, collaborating closely with the Chief Executive Officer and other executive board members
• Providing IT strategic planning and direction for the IT roadmap. This includes driving IT digitalization initiatives, identifying suitable technology and translate them into viable IT Digital implementation.
• Managing the IT (Infrastructure & Security, Application, Data and etc) team, ensuring that the IT Operations runs smoothly
• Establish clear IT and Technology-related policies/guidelines and processes to safeguard data integrity and governance

Skills and experience required
As a successful applicant, you will have At least 10 years of Managerial experience with at least 3 years of experience as an overall Head of IT/Technology for a sizable IT team. Security and data experience is required for this role.

Strong stakeholder management at C-level with exceptional influencing skills to gather buy-in from various business stakeholders.

Exposure to translating IT digitalization ( AI or RPA ) trends into technology investment for organization that is suitable for adoption will be of added advantage

Whats on offer
This is an excellent opportunity to join a leading company with the opportunity to drive digital transformation through IT.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g57UhP7Z (EA: 94C3609/ R1219669)

PURPOSE OF JOB

Support the system and network administration for all IT systems thus providing a reliable platform and foundation for all IT business applications. Responsibilities include efficient and effective performance of all server hardware, operating systems, cabling, networks and communication and IT infrastructure.

JOB FUNCTION

• Responsible for Level 2 & 2 IT Infrastructure support, and all aspects of servers, network equipment, backup, network equipment, UPS, servers room equipment and other peripherals which includes implementation, patching, installation, and configuration.
• Administering, maintaining, and managing the computer systems - Operating Systems and Communication Systems.
• Maintains documentation regarding security and service records relating to hardware, software, and IT infrastructure.
• Document, track, and monitor issues in timely manner.
• Support and maintain end users account information including rights, security and systems groups.
• Responsible in managing the data integrity, maintenance and ensure daily data is successfully backup and restore when and there needed.
• Manage and update all IT assets records periodically.
• Maintaining and supporting hardware, software, and operating systems which in line with the goals and standards of the corporation and IT department policies. This includes installing and upgrading OS of server hardware and software.
• Conduct periodic maintenance, audit and compliance for servers, UPS, and network equipment.
• Facilitate and liaison with all outsourced vendors for all application remote support and Move-Add-Change requests.
• Ensuring computer and information security by implementing relevant procedures and standards.
• Periodic update all servers, network devices to latest security patches and firmware. Conduct regular or quarterly servers, network, UPS audit and preventive maintenance.
• Adhere to internal Operational Level Agreements (OLAs) and deliverables.
• Documentation.
• Any other work assigned by Manager.

INTERACTION

Interfaces with end-users, technical support personnel in the corporation and HQ.

JOB SPECIFICATIONS

A diploma or degree holder preferably in Computer studies, Networking or Communications with at least 5 years working experience in the IT industry. Should be a team player and a reliable, responsible, and diligent person that possesses initiative.

• Min. 3 years hand-on experience in administrating Windows Active Directory, Windows Servers, DNS, Office 365 Admin, MS Azure, and other system related issues.
• Min. 2 years hand-on experience in maintaining and troubleshooting network equipment, VPN, and wireless Access point.
• Min. 2 years hand-on experience in managing and configuration of Hyper-V, Microsoft Authenticator, SharePoint, networking and troubleshooting etc.
• Min. 2 years hand-on experience in Virtualization Technology VMware and Hyper-V.
• ITIL with strong emphasis on Incident Management, Problem Management and Change Management
• Preferably holder of MCSA or MSCE, and/with CCNA, and other Management skills.

IT ASSISTANT

Qualifications

· Fresh ITE Graduate / IT Diploma with knowledge in design, PHP, CSS, HTML and CMS is a plus.

· Maintain hardware and software of in-house systems;

· Able to handle Windows/Server administration;

· Website and graphics design;

· Multi media savvy;

· Well versed in MS Office;

· Positive attitude

· Reporting to IT Administrator

Responsibilities

1. Monitor system performance and ensure network, system, and endpoint security

2. Maintain internal applications such as door access , parking, telephony systems

3. Maintain CCTV and WIFI system network

4. Provide end-users and customers remote and onsite technical support, addressing hardware, software, and network issue

5. Track technical support issues and resolutions in the ticketing system

6. Maintain up-to-date network diagrams, floor plan and technical documentation

7. Any other ad-hoc duties as required by the company from time to time

5.5 day week (excluding public holidays).

We have medical & dental benefits, medical leave and annual leave encashment, and also REVENUE sharing. Salary S$1,800 ~ 2,200pm.

Please email CV with recent photo & expected salary to: [email protected]

Job Functions

Objectives (Generic responsibility of the job):

1. Manage and administer network, servers, clients and resolve system & application issues.
2. Administer Application IDs and enforce IT security policies.
3. Provide L1 and technical support to end-users & guidance to junior staff.
4. Carry out installation, upgrading and maintenance of hardware, software and infrastructure.
5. Liaise with vendors on IT hardware and software purchase, evaluation and maintenance.
6. Other duties as and when assigned by IT Manager.

1. Server Administration

1.1 Application Servers

1.1.1 Login accounts administration

1.1.2 Security controls

1.1.3 Data backup and restoration

1.1.4 Trouble shoot

1.1.5 Maintenance, installation and upgrading and decommissioning

1.1.6 Recommend and enhance business process and flow.

2. End-users’ support includes setup, troubleshooting & maintenance of Endpoint device.

3. Enforce IT Security policies and establish procedures.

4. License and Service Contracts Management.

5. IT-related procurement.

6. Evaluate and recommend new technology and solutions to enhance Business and infrastructure.

7. Liaise with suppliers & vendors on IT matters.

8. Follow-up and implementation of IT projects.

9. Innovative with digitalization knowledge to transform and sustain internal processes such as RPA and Power Automate.

10. New joiners and Resigned users process completion

11. Cover duties of IT staff in their absence.

11. Any other duties assigned by Management from time to time.

Knowledge and Skills

1. Must-have skills

• Diploma in Computer Science/Information Technology or equivalent
• 5 years’ working experience in similar capacity and industry
• Excellent communication and trouble shooting skills

2. Good-to-have skills

• Basic understanding of IT & Network Infrastructure knowledge is a plus
• Understanding of ISO 270001 and other ISMS framework is a plus
• Knowledge of ITIL is a plus

1. Leading the IT Team, conduct regular performance of all team Manager

2. Conduct regulate training of the entire IT team of staff

3. Maintain the best relation with our clients

4. Conduct regular check of our business SOP, amend and improve it if necessary

5. Recruit the most suitable candidate from oversea, and make sure they had enough related experiences

6. promote our business to local hotels and expends our business

7. Travel to over sea to recruit suitable IT candidate and promote our business

Rapsodo is a Sports Technology company with offices in the USA, Singapore, Turkey & Japan. We develop sports analytics products that are data-driven, portable, and easy to use to empower athletes at all skill levels to analyze and improve their performance. From Major League Baseball star pitchers to Golf tour players, athletes use Rapsodo technology to up their game across the world. Trusted by coaches and players from youths to professionals, Rapsodo provides real-time insights for all-time performance.

We are innovative, focused, and rapidly growing. We are continuously looking for very driven team players who will stop at nothing to deliver state-of-the-art solutions as part of Team Rapsodo.

We are seeking an IT Specialist to be part of our global team responsible for managing policies and procedures.

Key Responsibilities:

• Monitoring and configuration of WAN & LAN connections and devices
• Monitoring firewall logs and maintaining backups
• Managing of Microsoft 365 accounts & licenses, specializing in Cloud environment
• Experience in mobile device management
• Responsible for all hardware & software assets, IT inventory and licenses
• Troubleshoot, install and deployment of workstations (desktops/laptops)
• Applying information security procedures and practices to IT infrastructure
• Providing Level 1 and 2 support to service desk operations
• Deploying and configuring existing and new business processes

Skills & Qualifications:

• Minimum 3-5 years of relevant working experience
• Creative, solution-oriented, open to innovations, constantly following technology
• Sound understanding of network and internet access such as WAN & LAN, TCP/IP, SSL, firewalls and VPNs
• Experience with MacOS/iPadOS/iOS devices and Linux OS devices such as Ubuntu is an added advantage
• Familiar with Microsoft 365 administration
• Experience in setup/configuration of antivirus & anti-spam applications
• Experience with backup process and tools
• Working knowledge of requirements of ISO 27001 & PDPA
• Familiar with business process management & corporate IT procedures
• Able to work independently as the sole point of support for a team of 80 employees

Job Duties

• Ensuring a high level of quality in the services and deliverables provided by the company
• Involved in the quality assurance and service level agreement of maintenance projects
• Actively assisting maintenance customers to monitor issues, changes, and handle queries they have
• Work with the technical team to ensure that all fixes for maintenance projects are delivered on time
• Manage and ensure timely delivery of projects
• Liaising with clients to discuss and identify their project requirements
• Evaluate and resolve any discrepancies and problems that arises during project delivery
• Actively engaging customers to find out their level of satisfaction with the services provided
• Initiate processes to improve the service level provided by the company
• Analyze, remove, and proactively prevent roadblocks across team to meet quality standards, project milestones, and business objectives
• Ensure project output consistently meets requirements and standards

Qualifications and Skills

• Minimum Degree in Information Technology, Computer Science or equivalent.
• Preferably at least 3 years of experience in IT Software or related field.
• Certifications in Project Management are advantageous.
• Working knowledge in MS Office, Project Management and Visio.
• Able to handle multiple tasks/projects simultaneously.
• Customer-oriented person with excellent communication skills, both written and verbal.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gWTJtzuR

• Opportunity to participate in projects across various technology
• Engagement with senior business stakeholders

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for an IT Service Delivery Specialist / IT Business Analyst / IT Project Specialist to be part of their team.

About the job

Your responsibility involves:

• Service Management: Monitor and manage IT service delivery, ensuring services meet established KPIs and SLAs.
• Incident Resolution: Act as the primary contact for incidents and service requests, coordinating responses and resolutions while managing stakeholder expectations.
• Process Improvement: Identify areas for improvement in service delivery processes and recommend enhancements to increase efficiency and effectiveness.
• Stakeholder Collaboration: Work closely with cross-functional teams, including IT support, business units, and external vendors, to ensure seamless service delivery.
• Assisting the project manager to lead project implementation which includes ensuring project adheres to schedule, timeline and risk management
• Maintaining prompt communication and timely reports to business stakeholders on project status while monitoring project progress on issues such as quality, costs, planning and resources.

Skills and experience required

As a successful applicant, you will have at least 3 years of experience in IT Service Management / business engagement / external vendor or IT project management.

Whats on offer

This is an excellent opportunity to join a leading end user environment with exposure to business stakeholder management. You will get the opportunity to lead high value projects with exposure across various technologies.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gWTJtzuR (EA: 94C3609/ R1219669)

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Technician assists the Director of Engineering, Asst. Director of Engineering, Engineering Manager, Chief/Senior Maintenance Officer & Maintenance Officer with the day-to-day operations of Engineering, in line with Conrad standards, brand pillars and prescribed Hilton policies and procedures.

What will I be doing?

As the Engineering Technician, you will be responsible for performing the following tasks to the highest standards:

• Ensure all mechanical and electrical including all piping and fittings throughout the hotel are working satisfactory. Fabricate, repair and maintain mechanical and electrical system, structure and equipment inclusive sanitary, plumbing, waste and choke manhole etc.
• Repair and maintain all mechanical equipment, kitchen equipment, laundry equipment, heat recovery, fresh air supply and exhaust air fans, rubbish bin, trolleys, wheels, all mechanical fittings,etc.
• Install or repair meters, starters, switchgears, fitting, wiring, vacuum machines, cables and all electrical, gas and fuel operated machine throughout the hotel.
• Inspect and replaced all fused lamps inside and outside the hotel including grounds, gardens and swimming pool light.
• Report and maintain television sets, antenna, signal booster and amplifiers.
• Observe and report any equipment, switchgears or wiring which are not functioning properly and rectify them.
• Check and conduct weekly test run generator set and also battery water level, engine oil, indicator water etc.
• To maintain daily log sheets for reading of temperature and pressures of electrical, air-conditioning system, water supply and heat recovery system.
• Check and repair defective flushing system, toilet bowls, urinals, basins and ventilation pipes.
• Check and repair all valves for hot and cold water and chilled water system.
• Check all water pumps systems, heat recovery, flush tanks, water tank heater and swimming pool, inclusive of all valves for hot and cold water systems and chilled water systems.
• Do cement and tiling work for all walls, car parks, beams, pillars and post, floor tiles, vinyl tiles, long bath and basin grouting, pipe and service riser and staircases.
• Construct edges, kerbs and pelmets.
• Weld coppers, galvanized and steam pipes.
• Install and repair washbasins, long bath, toilet bowls and urinals.
• Check, repair and replace washers, gaskets for taps and valves.
• Carry out all work in connection to plumbing and masonry.
• Perform duties as per safety and fire operation drill when and there the need arise.
• Respond promptly and positively to all guest requests, even if it does not directly concerned the department or job.
• Carry out shift/split shift or when called upon to perform odd duties whenever a person of the same category/trade fall sick/on vacation/in-camp training or absent from duties or as called upon to do so from time to time as required or directed by supervisors.
• Coordinate and report to Maintenance Officers, on job assignment and inform them of movement to enable easy and quick locate in case of emergency.
• Assist in keeping workshop areas, plant room and other equipment rooms clean at all times.
• Any other job assignments as and when required by his superiors.
• Participate in the annual fire evacuation drill exercise / building inspection conducted by FSSB.
• Carry out any other reasonable duties and responsibilities as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

An Engineering Technician serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• ITE or Diploma graduates or any other relevant license or experience.
• More than 3 years’ experience in related industry.
• Be able to consistently delight and satisfy our guest.
• Ability to read, write and speak in the English language.
• Work in a safe, prudent and organized manner.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

• Troubleshoot and carry out minor repairs (electrical, plumbing, builder, etc) for the building and related facilities.
• Supervise sub-contractors who carry out approved repair works and scheduled maintenance in the building.
• Assist Facilities Executive & officer to execute preventive maintenance regime and/or ad-hoc upgrading project and monitor the work progress.
• Assist Facilities Executive & officer to attend to tenant’s feedback on the building and related facilities.
• Provide guidance and coaching to junior staff when required.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gWTJtzuR

• Opportunity to participate in projects across various technology
• Engagement with senior business stakeholders

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for an IT Service Delivery Specialist / IT Business Analyst / IT Project Specialist to be part of their team.

About the job

Your responsibility involves:

• Service Management: Monitor and manage IT service delivery, ensuring services meet established KPIs and SLAs.
• Incident Resolution: Act as the primary contact for incidents and service requests, coordinating responses and resolutions while managing stakeholder expectations.
• Process Improvement: Identify areas for improvement in service delivery processes and recommend enhancements to increase efficiency and effectiveness.
• Stakeholder Collaboration: Work closely with cross-functional teams, including IT support, business units, and external vendors, to ensure seamless service delivery.
• Assisting the project manager to lead project implementation which includes ensuring project adheres to schedule, timeline and risk management
• Maintaining prompt communication and timely reports to business stakeholders on project status while monitoring project progress on issues such as quality, costs, planning and resources.

Skills and experience required

As a successful applicant, you will have at least 3 years of experience in IT Service Management / business engagement / external vendor or IT project management.

Whats on offer

This is an excellent opportunity to join a leading end user environment with exposure to business stakeholder management. You will get the opportunity to lead high value projects with exposure across various technologies.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gWTJtzuR (EA: 94C3609/ R1219669)

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description

• Lead and manage IT projects from initiation to closure, ensuring timely delivery within scope and budget.
• Develop comprehensive project plans, including timelines, resource allocation, and risk management strategies.
• Collaborate with cross-functional teams, including developers, business analysts, and stakeholders, to define project requirements and objectives.
• Monitor project progress and performance, implementing corrective actions as necessary to achieve project goals.
• Facilitate regular project meetings, providing updates to stakeholders and ensuring effective communication throughout the project lifecycle.
• Identify and mitigate project risks, ensuring that potential issues are addressed proactively.
• Prepare and present project documentation, including status reports, project charters, and post-project evaluations.
• Manage project budgets, ensuring adherence to financial constraints and optimizing resource utilization.
• Foster a collaborative team environment, motivating team members and resolving conflicts as they arise.
• Stay current with industry trends and best practices in project management, continuously improving processes and methodologies.

Job Requirement

• Candidate must possess at least Bachelor's Degree/ Post Graduate.
• Proficient in Japanese in order to liaise with related party, required to have at least JLPT N1 level as the role required to communicate with Japan HQ and translation of Japanese documents to English vice versa (Business level)
• Able to take initiative and work under minimal supervision in a fast-paces environment
• Possess good corporate network and relationship
• Team player
• Familiar with Japanese Firm operations
• Proven track record of successfully managing multiple projects
• Proficiency in project management tools and methodologies, as well as a solid understanding of software development life cycles

IT Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for an IT Engineer to provide hardware and software support for end users.

Responsibilities:

- Provide hardware and software support for end users and basic servers and networks support.

- Remote access, wi-fi access and video conferencing support.

- Update antivirus, provide remote computing support, network printers etc.

Requirements:

- IT qualification and/or relevant work experience

- Knowledge of Desktop operating systems and infrastructure

Additional Information:

- Location: Marina Bay Financial Center

- Working hours: Monday to Friday, 9 am to 6 pm.

- Annual salary package between SGD 48 to 51k, with 14 days of Annual Leave and above market medical coverage / insurance.

- 12-month contract with 2 months' notice period.

About

Singapore-based, leading IT Solutions and Services provider specialized in Cloud services, IT services, IT infrastructure management and Network security. My client is seeking an adept Account Manager who is well versed in the field on IT Solutions Sales to join their dynamic team.

Job description

• Ensure the smooth operation and maintenance of the group IT systems.
• Maintain and update existing group systems in accordance with established processes and standards.
• Provide reliable and efficient local support for the office, ensuring minimal downtime and maximum productivity.

Responsibilities

• Update and maintain the existing group systems, ensuring they are in line with appropriate processes and standards.
• Provide local support for the office, which consists of approximately 40 people.
• Monitor system performance and troubleshoot issues to ensure continuity of services.
• Implement and maintain security protocols to protect the company's IT infrastructure.
• Collaborate with other departments to understand their IT needs and provide appropriate solutions.
• Document system configurations, processes, and procedures for future reference.

Requirements

• Strong knowledge of Microsoft Windows environments.
• Proficiency in system administration tasks such as resources deployment, system updates, and troubleshooting.
• Excellent problem-solving skills and the ability to work under pressure.
• Good communication skills to effectively support and train users.
• Ability to work independently and as part of a team.

Good to have

• Experience with PowerShell scripting and/or Infrastructure as Code (Terraform)
• Knowledge of network administration and security protocols.
• Familiarity with other operating systems such as Linux.
• Experience with virtualization technologies such as VMware.
• Certification in relevant IT fields (e.g., Microsoft Certified: Windows Server, CompTIA Network+).

*Kindly note that only shortlisted candidates will be notified. Thank you.

Dylan Choo

Rewarding Talents International

EA License: 22S1387

EA Personnel: R2094227

IT SECURITY engineer

We are a leading Regional IT and Cyber Security system integrator headquartered in Singapore with a presence in Malaysia & the Philippines. We are hiring talented individuals with a positive attitude to join us. We run SOC, a cybersecurity consultancy, and other professional services to local and regional customers.

Primary Functions:

· Responsible for providing technical assistance and support related to computer systems, hardware, or software

· Responds to queries, run diagnostic programs, isolate the problem, and determines and implements a solution

· To ensure that clients get prompt and quality service

· To document troubleshooting and problem-resolution steps

· To participate and provide knowledge transfer to customers when necessary

· Professional services implementation including but not limited to Linux, Wintel Server, Networking, CyberSecurity project implementation

· Create training manuals, documentation, and knowledge transfer documents

· Install and modify computer & Infrastructure based on in-house best practices

· To implement security control on the system and network devices

· Follow up with customers to ensure the issue has been resolved

· Provide technical assistance and support for queries and issues related to computer systems, Local area network (LAN), Wide area network (WAN), and other hardware/software via phone, email, and/or onsite according to stipulated SLA

Requirements and Skills:

· Diploma holder in IT and other IT Security certifications will be a plus

· Minimum 1-year experience in IT

· Fresh graduates are welcome as we will provide relevant training

· A good understanding of IT network, data storage, network, Wintel Server

· Resourceful, creative, independent, and able to work well in a team

· Required to work on-site when necessary

· Taking ownership of technical issues and working with customers and partners to resolve more advanced issues when necessary.

· Good written and verbal skills; excellent phone and email manners.

· Understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing, switching, SMTP email, Linux, and Microsoft Windows

Other Information:

· Office Location: 67 Ayer Rajah Crescent #02-10 S139950

· Working hours: Mon-Friday, 9 am-6 pm

· Depending on the season and customer request may require to work outside working hours

· Monthly basic salary commensurate with qualifications and experiences

· Other benefits such as annual leave, medical, insurance, training opportunities, regional exposures, etc

· Additional performance bonus based on individual contribution towards company strategy and its financial performance

Contact: [email protected]

About Us

We believe in empowering dreamers to harness technology for the greater good, one byte at a time.

We consult with them to define an audacious ambition, then work together as one to implement technology that achieves transformative results that bridge what is, with what can be.

We are a bespoke technology solutions firm dedicated to helping organisations embrace technology as a transformational force, not just for solving incremental problems. We provide deep operational support - from inception through all phases of growth - to rapidly launch products and services, create new business models, and prepare leadership and culture for the future.

What You Will Be Doing

We are seeking a dynamic and results-driven Sales Manager to lead sales efforts for our bespoke tech development solutions. The ideal candidate will have extensive knowledge of the IT landscape, a strong track record in sales, and the ability to build lasting relationships with clients. This role focuses on driving revenue growth, identifying new opportunities, and positioning our development services as essential solutions for client needs.

• Establish the sales department for the company including crafting the sales proposition, establishing our sales process and building a sales team
• Grow your portfolio of accounts through relationship building and leveraging industry contacts to establish strong, long-term relationships with key decision makers to sell our solutions to the target customer base.
• Have a strong understanding of the latest technology trends and business needs of clients, thus being able to coordinate across functional teams to bring the right winning team to drive successful solutions and contract closure;
• Meet or exceed sales quotas by identifying new business opportunities, securing deals, and ensuring high levels of customer satisfaction through quality products and services provided by Undercurrent.
• Participate in crafting value propositions, preparing proposals, and negotiate contracts to successfully close sales opportunities.
• Provide regular updates on client interactions, sales activities, and general market trends during weekly sales meetings.

We Would Love To Hear From You If You Have:

• Possess at least a Diploma with a background in Business, Computer Science, Computer Engineering or related fields
• Min. 5 years of sales experience within the IT Services industry
• Proven track record of achieving and exceeding sales quotas
• Ability to translate complex technical concepts into clear business value propositions
• Strong knowledge/ interested of IT products and solutions in Information Technology
• Good interpersonal and communication skills
• Exceptional negotiation, presentation and deal maker skills
• Experience in managing multiple stakeholders preferred
• Dynamic and able to adjust in a fast-paced environment

About the role

• Provide level 2 network support and troubleshooting for the region

• Support (LAN/WAN/WIFI), Routers,Firewalls, Web Access Security Gateways, servers, security controls
• Work on projects regarding SD-WAN and HPE Aruba devices
• Administer security tools like Firewalls, zScaler Internet Access, HPE Aruba Clearpass, NAC and VPN connections
• Maintain and operate network equipment in server rooms

Skills and experience required

• Degree in Computer Science or equivalent
• At least 3 years of experience in a relevant role
• Skilled in Windows and Linux, Cisco routers, LAN, WAN, SD-WAN, Wireless, Switches, VPN, DNS, DHCP
  
  To apply online please use the apply function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253)

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description:

• Contribute to projects for Antaes Asia clients
• Coordinating activities and processes required for effective day-to-day organization of IT Infrastructure assets and contracts management.
• Resource management, e.g., onboarding/offboarding/contract extension and headcount tracking and reporting including PPM Management and reporting.
• Contribute to the promotion of Antaes services on top of assistance provided to clients

Asset Management

• Develop and maintain frameworks, RACI, and end to end process/engagement model for on-boarding IT Assets in region (reconciling with financial books).
• Assist with the governance of asset inventory including stock take and checks.
• Periodic internal quality assurance assessment across IT Asset portfolio, highlighting any potential gaps, defining remediation plan and ensuring continued adherence to Group IT Asset Management standards.

Contract Management

• Ensure all contracts are registered in SourcingHub and aligned to Marley Asset Inventory.
• Ensure adherence of contracts and sourcing requirements of existing vendor services.
• Escalate appropriately to ensure Department Accountable Ex-Co are informed and necessary remediation implemented.
• Assist with designing process to streamline / and maintain an accurate BAU contracts management schedule.

Business Management / PMO

• Publish report of CTB/RTB consumption from Pyramid and follow-ups
• Maintain resource management plan.
• Assist with producing TCO reporting (on Apptio).
• Work with Procurement and Expense team on follow ups and maintain governance.

Job Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering or equivalent
• Passionate and curious about technology and problem solving attitude
• Fluency in English and confident communicator
• Well-organized, self-motivated, enthusiastic, growth mindset
• Strong focus in establishing long-tern relationships with our clients / internal partners
• Good team spirit, able to work as a team and lead different teams together in order to achieve maximum business value
• Innovative and always performs market watch to bring new concepts or ideas

Job Descriptions:

-Diagnose and resolve issues with system-related, hardware and software, providing relevant recommendations.

-Installing, configuring, and maintaining IT systems, including servers, networks, and other infrastructure for onboarding and offboarding staff.

-Help users with common IT tasks like setting up printers, installing software, connecting to networks, and ensuring their devices are configured correctly.

-Update the content on the company website.

- General Administrative Work, e.g., Data Entry, Filing, Record Keeping

- Submission of Documents, Drawings, Letters and Transmittal prepared by Executive Staffs

- Supporting Authority Submission by Executive Staffs

- Regular Updating of Record and Summary to Company Managers

- Maintain Proper Organization of Filing System, Storage of Documentation, and Information

- Handling General Enquiries via Email or Phone

- Other supportive ad-hoc office requirement

Requirements:

- Candidate must possess at least a GCE “O” / “A” levels or Polytechnic Diploma in any field

- No work experience required

- Required Skill(s): Microsoft Office

- Preferably entry level specialized in Clerical / Administrative Support or equivalent

- Good Command of English, Ownership of Tasks

- Friendly and Pleasant Personality

Main responsibilities

• Deliver IT projects/releases within the agreed budget and schedule without compromising quality, with strong tracking/budget control skills
• Be knowledgeable functionally and drive projects, Inclusive of BAU works, from initiation to post implementation support following SDLC/Agile methodologies. Enforce the Bank's project management policies and procedures.
• Set expectation and project governance at kick off and monitor adherence/compliance throughout the project phases.
• Lead the (Core and Extended) Teams together and collaborate closely to deliver the project/release. Ensure delivery plans, objectives and targets are aligned clearly with the teams and stakeholders.
• Collate progress statuses to track/align reality with delivery plan and publish the reports to stakeholders.
• Manage project Dependencies, Risks and Issues with the project teams to overcome challenges or propose mitigation plans if require escalations to Management for decisions.
• Chair Steering committee to provide communication and status reporting to stakeholders and senior management.
• Proactive in providing solutions to project issues/risks
• Manage change requests and demands that may impact approved delivery plans.
• Vendor management (where applicable).
• Stakeholder management
• Risk analysis, monitoring and mitigation
• Adept at utilizing the various Project management and related tools as well as carrying out resource levelling/ prioritization.
• Forecast any potential issues and budget deviations, as well as analysis of projections

Qualifications and Profile

• Minimum of 7 years of experiences with at least 3 years as Project Manager in a banking IT system.
• Good and proven fundamental knowledge of Project Management and Risk Management sklls are essential and required for this role.
• Good inter-personal skillsets & communications
• Proven record to setup strong project governance in large and complex projects/programs. Candidates with experience with projects with value > SGD 500k will be advantageous
• PMP certification is advantageous but not mandatory; proven track records in managing medium to large sized project teams and deliverables.
• Have experience in project budgeting/financial planning and tracking, Candidates with experience with projects with value > SGD 500k will be advantageous
• Experienced in running Agile methodologies project
• Experienced in Cash Management IT or possess Cash Management domain knowledge would be a plus.

Other Professional Skills, qualifications and Mindset

• Work on complex systems and a challenging international work environment
• Ability to adapt and keen attitude to learn and develop is a plus.
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation kills, with experience converting highly complex information into clear, concise documentation.
• Strong analytic skills
• Capable to effectively interact with technical team
• Strives to deliver the solution in the most effective and timely manner
• Proactive with excellent verbal and written communication skills in English
• Hold a Bachelor’s /Master’s degree from a reputable university, and whilst not essential, subjects including computer science, electronics are a plus

Job Description:

IT Business Analyst

Position Purpose

To team with up the supply chain financing solutions team with Business Analyst to work on projects and application support of Connexis Supply Chain (Front Office & Back Office Application) global releases.

To work with Product Managers and Operation users from all the regions (APAC/EMEA/AMERICAS) on the requirements gathering, impact analysis and functional specifications for the enhancements and issues reported in production. CSC Business Analyst is also responsible to define the test scope of SIT, UAT, and NRT and validating test outcomes with the users and testers.

Responsibilities:

Direct Responsibilities

• To ensure the business/operational objectives of the new business requirements are well defined

• Performing systematic business analysis

• Validating business requirements to align with business/operations needs as well as IT architecture and security standards.

• Designing functional solutions & user workflows and documenting Functional Specifications.

• To walkthrough requirement and proposed solutions to all stakeholders and get it reviewed and signoff.

• To develop SIT/UAT/NRT scope and approach. To guide Testing team in writing test scenarios/cases and review to get signoff from stakeholders. To rationalize test cases when needed to match with available resources and target timeline.

• To validate SIT test results produced by testing team to signoff.

• To assist users in planning/executing UAT, analyzing defects, and defining defects priority for fix delivery by development team.

• Documenting/reviewing user manuals and release notes as required

• Assist in providing tactical/strategic solutions for new client requirements

• Assist in the conversion/migration exercise where necessary

• For production defects, perform functional analysis and propose solutions.

• Ensure Bank compliance policies and CIB ITO APAC standards/practices are strictly followed.

Contributing Responsibilities

• To participate in technical design reviews and contribute to improve overall solution offered.

Technical & Behavioral Competencies

Strong functional & business analysis skills with ability to communicate and bridge between business/operations & IT.

• Good functional experience in Supply chain/Trade Finance/Electronic invoicing applications is preferred.

• Good team player with great commitment and attitude.

• Good communication and coordination skill among multiple teams that are cross cultural and cross country.

• Ability to work independently.

• Familiar with standard formats such as XML, SWIFT, EDIFACT, ISO20022 & data transformations.

• Hands on database SQL knowledge.

• Experience in functional solutions design for large web applications and micro services, Well-versed with integrations and APIs, REST. Designing functional solutions for high volume, low latency, and high-availability and performance requirements of web applications.

• IT Design and development exposure is a definite plus.

• Good understanding and knowledge of key security subjects (SSL/TLS, PKI, Certificates) and user authentication solutions.

Specific Qualifications

• Graduate degree in IT/Computer Science or equivalent

• 10-12 years of total experience with last 4-5 years as IT Business Analyst, preferably in the domain of Trade Financing or supply chain Financing/accounts payable/accounts receivable.

• Knowledge in Agile and Waterfall SDLC mix project delivery environment with large number of stakeholders and users involved.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The IT Category & Sourcing Manager at Central Procurement Office is responsible for managing IT category buy and maximize the value of the spend. The IT Category & Sourcing Manager must be able to plan, lead, execute, track and manage sourcing for different IT sub-categories including but not limited to Server & Storage, Network & Cabling, IT security, IT Application Services, Website Management Services.

• Plan, lead, execute, track and manage the sourcing for IT category buy while working with NUS IT technical experts
• Build in-depth technical knowledge of the IT sub-categories on the job. Proactively monitor relevant markets and anticipate market fluctuations by monitoring price and market trends
• Review monthly spends, savings and compliance reports and lead effort to manage supplier performance and qualification
• Incorporate key performance indicators such as price, delivery, quality, policy compliance and supplier performance in all IT category sourcing
• Manage supplier relationships and resolve supplier issues as well as being proactive in management of supplier risks. Foster supplier development and innovation by building strategic partnerships with key suppliers
• Negotiate contract/supply agreements to secure the best price for the best quality of goods, services and contractual terms
• Utilise data analytics to provide insights into IT category performance and opportunities for optimisation
• Conduct regular supplier review for performance and sustainability key indicators

Requirements

• A recognized University degree
• Minimum 5 years working experience in IT infrastructure and/or Application development areas
• Able to write IT technical specification and involved in the procurement process
• Prior experience with government procurement processes is a bonus
• Possess project management, problem-solving and negotiation skills
• Proficient in desktop applications such as Microsoft Office - Word, Excel, PowerPoint and Outlook
• Strong proficiency in written and spoken English for drafting tender specifications and facilitating effective communication

Our client stands at the forefront of advanced communication solutions, specializing in high-performance satellite communication systems for the Marine and Shipping industry. As a pioneer in the field, they are committed to empowering ship owners with cutting-edge technology, ensuring seamless connectivity and operational efficiency around the clock. Driven by growth and a passion for innovation, our client is expanding their team to foster further success.

Position: IT Support Engineer
Type: Permanent Role

About the Job:

We are looking for a talented IT Support Engineer with expertise in electronics and electrical engineering, especially with Marine Satellite Communications equipment. In this office-based role, you will deliver essential technical support to marine clients, manage Tickets requests etc. This is an excellent opportunity for someone who excels in a fast-paced environment and is dedicated to ensuring smooth operations and exceptional customer satisfaction.

Key Responsibilities:

• Report directly to the Chief Operations Officer, providing regular updates on service delivery, operations, and technical challenges.
• Provide technical support for over 200 vessels, handling an average of 15-30 support tickets per month, primarily related to Marine Satellite Communications equipment, IT networking, and associated issues.
• Troubleshoot and resolve technical problems with Marine Satellite Communications systems, components, and IT networks, ensuring timely and effective problem resolution.
• Manage and coordinate operational and logistical tasks related to satellite communication services, including overseeing service delivery to clients.
• Assist with sales order processing, ensuring accurate and timely fulfilment of customer orders.
• Collaborate with freight forwarding companies to arrange ocean freight services, managing product shipments and ensuring all required shipping documentation is handled, including proforma invoices, Bills of Lading, Letters of Credit, certificates, and permits.
• Ensure compliance with shipping regulations, company policies, and customer requirements while monitoring and tracking shipments to ensure timely delivery and resolve any issues.
• Maintain accurate records of support tickets, sales orders, and shipping documentation, ensuring clear communication between sales, logistics, and technical teams for seamless operations.
• Candidates without prior experience in sales order processing or shipping documentation but possessing a strong background in technical support for vessels, particularly with Marine Satellite Communications equipment or IT networking, are encouraged to apply. A willingness to learn and adapt to these additional responsibilities will be considered.

Requirements:

• Diploma or degree in Information Technology, Electronics, Electrical Engineering, or a related field is preferred.
  Experience with IT networking, including familiarity with Mikrotik equipment, Cisco scripting, and Python programming.
• Prior technical support experience with the ability to handle 15-30 support tickets per month, ideally within the marine or shipping industry.
• Strong knowledge and / or experience in Marine Satellite Communications equipment highly preferred.
• Ability to troubleshoot and resolve IT network-related issues, including understanding how traffic is routed.
• Excellent analytical and problem-solving skills to address complex technical issues effectively.
• Experience in sales order processing, logistics coordination, and shipping documentation is advantageous but not essential.
• Excellent organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
• Strong verbal and written communication skills to interact with clients and colleagues effectively.
• Ability to work collaboratively within a team and manage tasks efficiently.
• Open to candidates without a logistics background but with a strong willingness to learn and adapt.

Short Listed Candidates will be Notified & Contacted.

PrimeStaff Management Services Pte Ltd
EA License No.: 95C5411
EA Personnel Reg. No.: R1106591