Total 6,840 lead buyer job vacancies in Singapore

AsiaOne is an established leading one-stop digital content destination based in Singapore and serving a regional audience. We believe in constantly adapting and innovating in order to be relevant for our clients and audiences. If you are committed, passionate, and keen to challenge yourself in this dynamic and fast-paced environment, AsiaOne could be the place for you!

At AsiaOne, we are a close-knit family with an open organisational culture. The advertised roles will require the candidate to work closely with the management team, and cross-functionally with the other groups within the Company.

Role Overview

AsiaOne is looking for candidates with at least 5 years of practical newsroom experience, preferably with editing experience to co-lead AsiaOne's News vertical as a News Editor/Assistant Lead. This is a leadership level role and you will be reporting to the News Lead, with oversight from Head, Editorial Operations Group.

As a News Editor/Assistant Lead, your job is to lead and advance the News vertical, producing content ideas while supporting the vertical and overall strategy. You will manage and guide a team of junior writers and will be responsible for curating AsiaOne's content lineup, from our various content partners and our original content, packaging them into relevant, accessible and attractive pieces and will be required to work with diverse types of content writing, including newswriting, feature writing, scripting for videos, copywriting and advertorials.

You will also find and report the juiciest talk of the town, from various corners of society, producing content with AsiaOne's Off Centre, On trend DNA. You must be comfortable combing the darkest corners of the internet and scouring the darkest alleys in Singapore, producing content that dominates our users’ watercooler conversations.

The ideal candidate is someone who keeps up with the latest social-media news and trends, and possesses strong writing and editing skills, excellent verbal and written communication skills, and good interpersonal skills to build a network of contacts.

Eligibility Criteria

• Singapore Citizens
• At least 5 years of practical newsroom experience, preferably with editing experience

Responsibilities

• Plan and produce compelling, unique, bold and quirky content ideas
• Cover general news, interviews and events
• Write reviews, features and commentaries from time to time
• Curate the content slate on the website
• Produce multi-media multi-platform content packages

Requirements

• Strong news sense and able to determine what your audience likes
• Resourceful, creative and able to work independently
• Able to work in a fast-paced digital environment
• Understands analytics
• Social-media savvy and plugged into the latest local and regional news cycle
• Able to work shifts, weekends and public holidays
• Bonus if you have experience in a digital media setup, social media management and video journalism
• Reads and speaks a second or third language
• Degree in Journalism, Communications or a related field

Customer Services Lead (Hospitality)

Our client is a leading global provider of specialized services, with a presence in over 35 countries, operates and offer high-quality support across multiple sectors. Known for its focus on safety, quality, and innovation, the company serves clients worldwide by continually investing in advanced technology and sustainable practices to enhance operational efficiency and customer satisfaction.

Job Description

• Lead Customer Service Strategy: Oversee the Customer Services Department, implementing strategies to achieve internal targets and meet agreed service standards with clients.
• Optimize Resources and Budget: Manage budgets and resources effectively, ensuring cost-efficient operations, adjusting for demand fluctuations, and identifying opportunities for increased revenue.
• Ensure Safety and Compliance: Maintain a safe environment for staff, equipment, and facilities, in line with corporate and regulatory standards.
• Employee Training and Collaboration:Equip team members with essential training, foster innovation, and drive cross-departmental collaboration to enhance service quality and cost-effectiveness.
• Stakeholder Relations and Process Innovation:Represent the company in relevant stakeholder committees, promote the company brand, and implement technology solutions to improve efficiency, service quality, and cost savings.

Requirements

• Degree or Diploma from a recognized institution.
• 15 years of relevant experience, with strong knowledge in customer service operations with at least 5 years in leadership position.
• Prior experience in tourism industry is highly preferred
• Strong understanding of resource and budget management, compliance, and team development within complex setups.

Please contact Ted Tan or email your cv directly in word format to [email protected]

Please note that due to the high number of applications only shortlisted candidates will be contacted.

We regret to inform you that your application for this position was unsuccessful if you do not hear from us in the next 5 business days.

EA License: 16S8131

Recruiter License: R1987706

The SEO Team Lead is responsible for managing and developing a team of SEO specialists, implementing comprehensive SEO strategies, and ensuring client satisfaction. This role combines leadership, technical expertise, and client management.

Key Responsibilities

Team Management:

• Lead, motivate, and train a team of SEO specialists.
• Conduct performance reviews and set objectives in conjunction with the Digital Marketing Manager
• Oversee onboarding and training of new team members
• Responsible for ensuring team members achieve individual and team KPI’s as determined with DMM

SEO Strategy:

• Develop and implement on-page and off-page SEO strategies for our clients
• Stay current with and share SEO trends and algorithm updates
• Conduct website audits and derive action steps for SEO clients based on audit results
• Own backlinking processes and ensure guest post hygiene

Client Relations:

• Participate in client pitches and presentations as needed
• Participate in ongoing client conversations to better communicate SEO processes
• Collaborate with sales and account servicing team to understand clients' goals, and tailor SEO strategies to meet their needs

Performance and Reporting:

• Develop and maintain monthly performance reports
• Monitor team level performance metrics and keep DMM appraised weekly of campaign performance, status, and issues that need to be addressed.
• Ensure quality assurance and timely delivery of work

Process Improvement:

• Develop efficient SEO workflows and processes
• Identify opportunities for automation and tool integration

Requirements:

• Proven experience in SEO with a minimum of 4 years in the digital marketing industry
• At least 2 years managing a digital marketing team
• Strong hands-on experience with organic search platforms such Google Analytics, Google Search Console, WordPress, Ahrefs, Screaming Frog, SE Ranking and other SEO platforms are highly desirable
• Demonstrated success in developing and implementing successful SEO strategies.
• Able to create relevant and effective content and/or editing for websites, meta page descriptions, blog articles, etc.
• Excellent leadership and team management skills.
• Effective collaboration with cross-functional teams, including content creators, developers, and marketing teams.
• Ability to communicate SEO strategies, results, and recommendations to both technical and non-technical stakeholders.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Ability to adapt to changing priorities and navigate a fast-paced environment.
• Proactive problem-solving approach.

What's on Offer

• Salary range: $4,000.00 - $4,800 .00 per month
• Annual Salary Review
• Performance Bonus
• Career development and learning opportunity
• Various leave options
• Healthcare benefits
• Reimbursement for transportation expenses
• Meal reimbursement
• Birthday voucher
• Work from home arrangement

We're seeking a talented individual who is eager to contribute and grow simultaneously with us! If you're interested in this opportunity, please submit your resume to [email protected]

**Please note that only shortlisted candidates will be contacted. **

Job Description

• Industry/ Organization Type: Manufacturing & Production
• Position Title: Lead Product Manager
• Working Location: Woodlands North (Transport Provided from North, Northeast and East areas)
• Working Hours: Monday to Friday, 8.30am – 5.30pm
• Salary Package: Up to $6,000 + AWS + VB
• Duration: Permanent

Key Responsibilities

• Oversee projects from conception to delivery by collaborating with both internal and external resources. Guide project teams throughout the process, ensuring that milestones and deliverables are achieved on time and within budget.
• Assist the account manager in all client interactions. Act as a liaison between the client and internal teams to ensure clear communication and a mutual understanding of project requirements.
• Manage projects by overseeing budgets, timelines, and scope. Ensure that project objectives are met, and client needs are satisfied.
• Collaborate with various departments, including R&D, logistics, technical development, manufacturing, regulatory, and quality. Facilitate smooth integration and cooperation among these teams to drive project success.
• Effectively allocate resources across project teams, ensuring that both internal and external resources are utilized efficiently to achieve project goals.
• Identify potential risks and develop strategies for mitigation. Address any issues promptly to keep the project on track.
• Track project performance through regular status updates and reports, making necessary adjustments to ensure project objectives are met.
• Ensure all project deliverables meet required quality standards. Collaborate closely with the quality department to resolve any quality issues and implement improvements.

APPLY NOW!!!

• Minimum a Bachelor's degree in Engineering or a related field.
• At least 5 years of experience in contract manufacturing.
• Preferred experience in PCBA EMS or contract manufacturing, plastic injection molding, and box builds.
• Open to traveling to European and other site locations as needed.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70249 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

• Annual PB + VB + Attractive Benefits

Responsibilities:

• Acquire a deep understanding of developing RESTful APIs using Java and relevant technologies.
• Conduct Data Protection Impact Assessments (DPIAs) to manage risks and safeguard personal data throughout ICT system development.
• Oversee the entire Software Development Life Cycle (SDLC), from planning through to coding, debugging, and maintenance, ensuring timely delivery of effective solutions in compliance with PDPC’s Data Protection by Design principles.
• Comprehend business and technical requirements essential to meet organizational goals.
• Lead, motivate, and inspire the team to foster innovation, especially in new API development.
• Develop software applications using Java, JavaScript, C#, CSS, HTML/HTML5, and front-end frameworks.
• Possess expertise in MySQL, MongoDB, Redis, Git, Gitflow, and related tools.
• Enhance testing frameworks and infrastructure to improve software reliability.
• Effectively communicate with team members and stakeholders throughout the organization.
• Design, build, test, and deploy software solutions using Python or Java, depending on project needs.
• Collaborate with product managers and developers to gather and analyze requirements, ensuring that technical solutions align with business objectives.
• Perform comprehensive testing and debugging to identify and resolve software defects and performance bottlenecks.
• Keep up-to-date with new technologies, trends, and best practices in software development to refine technical skills and improve development processes.
• Engage in code reviews, offering feedback, and fostering knowledge-sharing within the development team.
• Identify and implement process improvements, automation, and optimization to boost development efficiency and software quality.
• Assist in diagnosing and resolving production issues to ensure smooth software operation and timely customer support.
• Responsible for implementing code, conducting unit tests, and maintaining documentation throughout the development lifecycle.
• Document software designs, implementations, and user guides to support knowledge transfer and ensure detailed project records.

Job Requirements

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Experience with Agile or SCRUM methodologies is a plus.
• 5-8 years of hands-on experience in Java development, along with experience leading a development team.
• Strong business insight and excellent analytical and problem-solving skills, with a proactive, self-driven approach. A passion for new technologies and tackling business challenges.
• Solid foundation in data structures and algorithms, with expertise in engineering implementation. Skilled in Java development, including multithreaded programming and performance optimization.
• Experienced in building high-concurrency, high-availability distributed online services, with in-depth knowledge of distributed systems, caching strategies, and message queuing.
• Background in system analysis, high-level design, and detailed design of enterprise software solutions

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration No.: R21103560

EA License No.: 20C0426 (Elitez & Associates)

Job Scope:

• Prepare and manage project cost estimates and budgets
• Conduct feasibility studies and value engineering assessments
• Manage procurement processes, including tendering and contract negotiation
• Monitor and report on project costs, including variations and claims
• Collaborate with project managers, engineers, and clients to ensure financial viability
• Perform cost analysis and risk assessment for projects
• Oversee the preparation of bills of quantities and other relevant documentation
• Provide guidance and mentorship to junior quantity surveyors and support staff
• Ensure compliance with industry standards, regulations, and best practices
• Attend meetings and present financial reports to stakeholders

Requirements:

• Degree in Civil Engineering, Building, or Quantity Surveying (minimum 3 years of experience) or Diploma in the same fields (minimum 5 years of experience)
• Bilingual in English and Chinese for communication with clients and suppliers
• Ability to work independently and under pressure
• Strong interpersonal and communication skills
• Knowledge of AutoCAD and MS Office required

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

A career with us is a journey, not a destination. This could be the next best step in your technical career. Join us.

As a Lead Architect at JPMorgan Chase within the Commercial and Investment Banking (CIB) Technology, Payments Central Technical Architecture team, you are an integral part of a team that works to develop high-quality architecture solutions for various software applications on modern cloud-based technologies. As a core technical contributor, you are responsible for conducting critical architecture solutions across multiple technical areas within various business functions in support of project goals.

Job responsibilities

• Engages technical teams and business stakeholders to discuss and propose technical approaches to meet current and future needs

• Defines the technical target state of their product and drives achievement of the strategy

• Participates in architecture governance bodies

• Evaluates recommendations and provides feedback on new technologies

• Executes creative software solutions, design, development, and technical troubleshooting with the ability to think beyond routine or conventional approaches to build solutions or break down technical problems

• Develops secure and high-quality production code, and reviews and debugs code written by others

• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems

• Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience

• Bachelor’s Degree in Computer Science or equivalent

• Hands-on practical experience delivering system design, application development, testing, and operational stability as well as advanced in using the following technology stack: Java, Junit, Maven, Hibernate, Spring Boot, Spring JPA, Spring Batch

• Proficient in automation and continuous delivery methods

• Proficient in all aspects of the Software Development Life Cycle

• Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security

• Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

• In-depth knowledge of the financial services industry and their IT system as well as practical cloud native experience

• Advanced knowledge of one or more software, applications, and architecture disciplines

• Ability to evaluate current and emerging technologies to recommend the best solutions for the future state architecture

Preferred qualifications, capabilities, and skills

• Design and development experience of modern systems from the backend to the UI

• Possess advanced knowledge of Java or JVM oriented languages

• Possess experience with CockroachDB or similar distributed SQL databases

• Possess experience building applications making use of Kubernetes native features

• Attended formal training or certification including public cloud and infrastructure as code

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=3cf1760025aa3d6dfa0183930bf002ff

Trinax is a creative technology agency dedicated to producing the highest quality omni-channel experiences across marketing, gaming, and technology. Our award-winning projects combine innovative, interactive technologies with creativity. As we expand, we're looking for a disciplined and motivated Quality Assurance (QA) Lead to join our team!

As a QA Lead, you will play a crucial role in leading the QA process, ensuring that every project we deliver meets the highest standards. You will collaborate closely with software and project teams, providing insightful feedback and adopting new tools and technologies to enhance our work quality.

Key Responsibilities:

• Lead and manage the QA process, providing guidance and mentorship to the QA team.
• Review and analyze system specifications to develop comprehensive test strategies and plans.
• Execute test cases (both manual and automated) and analyze results to ensure the highest quality product delivery.
• Collaborate closely with the software team to develop effective testing strategies, ensuring a smooth process throughout the software development lifecycle.
• Document and log testing phases and defects, reporting bugs and errors to the development team.
• Provide clear, tactful, and insightful feedback to the software team, maintaining strong working relationships.
• Advise teams on potential software improvements, contributing to better design and development.
• Present findings and recommendations clearly to stakeholders, demonstrating how to enhance software performance.
• Work under pressure to meet tight deadlines, ensuring timely, high-quality deliverables.
• Stay current with new technologies and testing tools to continuously improve QA processes.

Key Qualifications:

• Minimum of 2 years of relevant QA experience.
• Diploma or higher education qualification in a relevant field.
• Specialized accreditations in QA or Software Testing preferred.
• Strong understanding of the software development process and ability to quickly grasp business and customer expectations.
• Analytical mindset with excellent problem-solving skills and attention to detail.
• Strong communication and consultancy skills to effectively relay issues and insights to the software team.
• Solid presentation skills to demonstrate how the software can be improved.
• Ability to thrive in a fast-paced environment, managing tight deadlines and pressure.

Why Join Trinax? At Trinax, you will have the opportunity to work on exciting, innovative projects across various disciplines, collaborate with passionate professionals, and enhance your skills with the latest technologies and tools. If you're motivated by creativity and quality, we want you on our team!

Apply today and help us deliver exceptional, quality-driven experiences to our clients.

Are you passionate about sales and eager to make an impact? We're looking for a dynamic Sales Lead to join our thriving team at Euphoria!

Responsibilities:

• Oversee the daily operations of application systems to ensure smooth system performance and timely completion of maintenance tasks.
• Manage outsourced vendors and in-house contractors, ensuring that system delivery and operation needs are met effectively.
• Troubleshoot system issues, working with internal and external parties to identify and resolve root causes in accordance with service level agreements and the incident management framework.
• Oversee user account management, role changes, and conduct regular audits to ensure compliance with access policies.
• Plan, execute, and support system implementations, software upgrades, hardware upgrades, and security patches.
• Perform regular risk assessments to identify potential security and compliance issues, proposing solutions and overseeing the implementation.
• Monitor and maintain software licenses, coordinating procurement and renewal processes.
• Collaborate with internal tech teams and vendors to implement pro-active monitoring of application system health and ensure upkeep of system performance.
• Identify areas for process improvement and operational efficiency enhancement by implementing appropriate solutions.
• Develop and maintain documentation, including system configurations, processes, and user manuals to facilitate knowledge sharing and ensure proper system administration.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• At least 8 years of experience in managing and supporting IT projects/systems, preferably within the financial or government sectors.
• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.
• Familiarity with IT Service Management (ITSM) processes and IT Infrastructure Library (ITIL) best practices.
• Knowledge of IT security best practices and compliance standards.
• Strong understanding of systems integration, particularly in environments with diverse technologies.
• Proficiency in writing Approval of Requirements, Tender Specifications, and Award Notes for ICT system procurement.

Interested applicants, please Email , and look for [email protected]

John (Joax) Wong

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R23117179

About us

Dyson's products operate at the cutting edge of engineering, integrating complex technologies to deliver leading performance and world-class reliability. As we integrate an ever-increasing number of these technologies into our products, the management of the associated complexity becomes key to the success of the project. The Product Technical Lead is a key product leadership position in the Project Leadership Team, partnering the project Design Manager and taking ownership of the overall product technical delivery.

About the role

Technical Partner to the Design Manager

• Operating as the 'Technical Product Owner' of a consumer appliance project, the Technical Lead partners the Design Manager and is accountable for the ultimate delivery of the overall technical maturity of the project.
• They operate as the primary point of contact between engineering and category teams for technical discussions concerning the product level.

Technical Leadership

• They assume ownership of product level functional requirements and non-functional attributes and constraints such as safety, regulatory compliance and reliability.
• They work closely with the project leadership to ensure the technical deliverables at each milestone are appropriately set and the delivery timelines are realistically laid out.
• With their extensive breadth and depth of technical expertise, they lead complex, product level trade-off discussions to enable the correct engineering solutions for the product across multiple functional teams. These will often require nuanced understanding of complex subjects to enable teams to converge in the presence of conflicting information.

Technical Governance

• They collaborate directly with peers within the project cross team at all levels. They ensure a process/system is followed for the structured delivery of technical work packages.
• They are accountable for the appropriate and complete ownership of systems, sub-systems and no ambiguities at interfaces amongst engineering teams.
• They directly report technical readiness of the project to RDD Directors against milestone deliverables prescribed in the company’s Product Creation Framework.
• They chair and lead project Technical Reviews after each design iteration spanning all engineering functions.

Technical Status/Progress Reporting

• They periodically review and report technical readiness of the project from the perspective of correctness and completeness of requirements/specifications and closure of technical risk and issues.

About you

• A first degree in mechanical/mechatronics/electrical/electronics engineering depending on the product/category of products in the portfolio
• A minimum of 5 years of experience in a product development environment ideally from early-stage development through till the start of mass production.
• A combination of deep subject matter expertise within their fundamental engineering disciplines along with a demonstrable, broader appreciation and knowledge of other disciplines allowing them to collaborate and lead cross-functional work-packages essential for the successful delivery of projects. A peer-respected engineer with a reputation for delivering and for resolving complex technical challenges.
• A sound knowledge and experience of best practices in technical specifications, risk and issue management.
• Demonstrable experience of working on engineering problems involving cross-functional interactions and deliverables
• Demonstrable experience of undertaking engineering trade-off analysis and leading related reviews/discussions with the cross-functional stakeholders.
• An appreciation of systems thinking, systems engineering and project management tools and practices is desirable but not essential.
• Leadership skills - a demonstrable ability to lead cross-functional project teams in the resolution of product level risks and issues.
• A demonstrable ability to manage stakeholders accountable for product quality, reliability, safety, performance claims and compliance & approvals.
• An ability to persuade and influence at all levels in pursuit of technical excellence and timely project delivery.
• Experience using Siemens Teamcenter is desirable.
• Excellent communication and reporting skills. An ability to report and communicate appropriate information at all levels from engineers to C-level executives.

Senior Network Operation Lead (BAU Operation)

Our Esteemed and Reputable Client is looking for a Senior Network Operation Lead (BAU Operation)

Roles and Responsibilities:

1. As a Senior Network Operation Lead, it is required of you to manage and mentor the team of network engineers to provide daily Operational Network technical support and maintenance.
2. Responsible for network related projects from initiation to implementation as well as getting project sign-off from client’s stakeholders for project closure and managing of client 's stakeholders expectation.
3. Ensure full compliance with all SLAs, IT policies and audit requirements and provide support to all audit activities.
4. Responsible for managing Client’s Network environment End to end.
5. Acts as the escalation point and lead on any network related major incident triage call together with internal stakeholders, customers, and external vendors/service providers.
6. Participate in planning, design, preparation, and network implementation for supporting customer’s major events.

Requirements

• Having solid experience in handling Network BAU Service Delivery
• Demonstrated experience in Network Maintenance / Network Design, Architecture & Security.
• Experience in handling Network Configuration, Capacity, patch management, incident & problem management, technology refresh, etc.
• Minimum 13 years of experience in managing the Network BAU operations.
• Involved in handling following Cisco Routing & Switching/ Cisco SD-WAN / Cisco ISE /Firewall – Palo Alto /Cisco Wireless/ Zscaler
• Possess System Integrator/ Consulting domain experience.
• Strong in Client/ Stakeholder Management.
• Degree/Degree in IT / Computer Science / related discipline.

We respect your privacy and all communication will be treated with confidentiality.

Applicants who are not shortlisted may be considered for other similar positions.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

At Aleph, we design human experiences by asking the right questions. Here, you’d find a curious breed of creative engineers spread across the globe, specializing in craft, strategy, and technology. With a keen ear to the ground, we turn big dreams into user-first digital solutions by design. Through rigorous prototyping, close collaboration, and responsive engineering, we commit to creating a future that leaves our craft, community, and clients better than before we began.

At Aleph, we design total experiences by asking the right questions. Here, you’d find a curious breed of Creative Engineers spread across the globe, specialising in craft, strategy, and technology. With a keen ear to the ground, we turn big dreams into user-first digital solutions by design. Through rigorous prototyping, close collaboration, and responsive engineering, we commit to creating a future that leaves our craft, community, and clients better than before we began.

Key Responsibilities

Research and Strategy

• Utilize frameworks and tools to discover and ideate strategic models to address complex challenges.
• Demonstrate expertise in UX tools such as customer journeys, persona archetypes, service blueprints, and testing methodologies.

Design Fundamentals and Tools

• Apply design functions to produce unique design elements (e.g. Typography, Colours, Iconography, Retouching).
• Incorporate innovative technologies in strategy development, while demonstrating familiarity with industry tools such as Figma, Adobe Suite, and Midjourney.

Presentation and Storytelling

• Present and communicate complex strategic concepts to varied audiences, facilitating stakeholder alignment and buy-in.
• Inspire, present, and communicate ideas through compelling storytelling and writing to underscore design decisions.

Task Prioritisation and Planning

• Lead and manage intricate strategic projects, driving them from inception to successful conclusion.
• Use advanced project planning and management tools to ensure efficient execution and delivery of strategic initiatives.

Creative Direction and Execution

• Apply design functions to produce unique design elements (e.g., Typography, Colours, Iconography, Retouching).
• Collaborate with project managers/scrum coaches to devise a design plan and deliverables, demonstrating understanding of SCRUM.

Resilience and Growth

• Understand the influence of solid strategy on user experience, particularly in tech and AI contexts.
• Embrace constructive feedback, exhibiting resilience and a consistent desire to evolve your strategic acumen.

Prerequisites

Learning and Development

• Collaborate with both management and working teams to enhance our reputation, business, and people through Project Leadership, Design Leadership, and Business Growth.
• Work with the Growth Team and fellow leads on business development efforts, crafting approaches, writing proposals, and presenting to prospective clients.

Passion and Interest

• Work closely with business teams to identify opportunities in the market and ongoing projects.
• Reframe insights and briefs into actionable outcomes to create unique propositions, solutions, and strategy.

Communication and Time Management

• Drive the Creative Engineering culture, safeguarding quality of projects and deliveries from a creative standpoint.
• Mentor and ensure the welfare of the team, continuously evaluating productivity and identifying initiatives within the company.

Benefits

• Competitive salary (compensation will be based on experience)
• Medical insurance
• Yearly reward based on performance
• Casual work environment and attire
• A solid team behind you: great people who love what they do
• A fun culture which promotes learning and knowledge sharing
• Opportunities for personal and professional growth offerings from our in-house Learning @ Aleph Academy, Flocket meetups, timely training for skills upgrade, workshops and conferences.

Job Scope:

• Create and develop mechanical designs for products or systems using CAD software
• Oversee and manage engineering projects from conception to completion
• Prepare detailed technical specifications, reports, and documentation
• Collaborate on the creation of prototypes and conduct testing for design evaluation
• Work closely with other engineering disciplines and manufacturing teams
• Identify design issues and develop innovative solutions
• Ensure designs comply with industry standards and regulations
• Provide guidance and mentorship to junior engineers and interns
• Engage with clients to understand needs and provide technical support

Requirements:

• Bachelor’s or master’s degree in mechanical engineering or a related field
• Minimum 4 years of relevant experience in semiconductor or automation equipment design; more experience considered for senior roles
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Strong understanding of mechanical engineering principles and techniques
• Experience with mechanical design using SolidWorks preferred; familiarity with Autodesk/AutoCAD is a plus
• Solid knowledge of material properties required for senior positions
• Good communication, time management, problem-solving, and decision-making skills needed for senior roles
• Willingness to travel for overseas projects if necessary

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Must have Experience with:

• Java 11+
• RESTful APIs and Microservices development (Spring Boot, Spring Cloud)
• ReactJS v16.8+, Application State Management – Redux
• ES6, Proven experience with Advanced TypeScript concepts
• React Native for iOS and Android App development
• TDD/BDD (JUnit, Mockito and cucumber) and other testing frameworks like Jest and Enzyme
• RDBMS & NoSQL
• Experience with transcompiler tools like Babel & build tools like Webpack
• Exposure to performance measuring tools such as Profiler and performance optimization practices
• Exposure to component libraries such as Material-UI, Ant Design, etc.
• Code Version Control tools (GIT, Bitbucket)
• DevOps (CI/CD, Docker, Kubernetes)
• Cloud platform (AKS, API Gateway)
• Basic of Event Bus (confluent - Kafka)

Your new company

Be a part of a world’s leading tech company, engaging with exciting new technologies.

Your new role

• Drive Demand Generation programs for APAC in collaboration with Marketing, Partnerships, BDRs, Sales and Strategy & Operations, with a view to build an action plan to address demand generation gaps
• Manage a cadence of key reviews with internal stakeholders, including but not limited to the Apac team. Develop agendas that are strategic and steer the conversations to help address key gaps and decisions needed
• Orchestrate Sub-Regional reviews of key pipeline metrics; surfacing actionable insights on revenue pipeline trends
• Lead planning for Programmatic GTM: align the execution of the sales plays - prepare the execution strategy, align with the BDR teams on target account lists, manage quarterly demand generation plans, campaign and programs execution and tracking, communication actions and review of results. Own the calendar, the timeline, and oversee execution.

What you'll need to succeed

• Sales, Strategy & Operations, Consulting or Program Management
• Experience managing and working with complex and matrixed stakeholder teams
• Deep program management skills with a detail oriented and execution focused mindset
• Experience working across APAC with an understanding of Sub-Regional nuances

What you'll get in return
This is an exciting opportunity to join a global tech firm. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Denise at Hays on +65 9611 0531 or email [email protected] for a confidential discussion.

Referrals are welcome.

EA Reg Number: R21103035

EA License Number: 07C3924 | Company Registration No: 200609504D

Are you seeking an exhilarating career with a company that is revolutionizing the robotics industry? Join our team and be a part of the excitement surrounding our groundbreaking robots that have captured the attention of people worldwide. With a strong presence in over 30 countries and thousands of robots deployed globally, we are dedicated to creating a cleaner and more sustainable world. As a Senior/Lead Embedded System Engineer, you will play a crucial role in the design and development of embedded software/firmware. Your responsibilities will include collaborating with cross-functional teams, optimizing system performance, conducting testing and debugging, providing technical guidance, and ensuring compliance with industry standards. If you possess a deep passion for embedded systems, along with strong programming and design skills, we encourage you to apply for this role.

Here at LionsBot, we can offer you exposure and experience at a different scale.

your contribution will guarantee the quality, reliability, and performance of the firmware and hardware that powers these deployed robots. Through rigorous testing, optimization, and ongoing improvements, strive to empower and support the thousands of users who rely on our systems daily.

Here at LionsBot, we are always pushing for the next breakthrough.

Besides honing your technical skills over multiple platforms, you will get to push the boundaries of development and testing, thanks to our forward-thinking mindset and collaborative work culture.

Here at LionsBot, we are all one team, striving together for excellence.

Our young and vibrant workforce, coupled with our collective goal to become the world’s leading cleaning robotics company, cultivates a fast-paced working environment that rewards initiative, teamwork, and drive.

What will you do:

• design and development of embedded software/firmware for advanced electronic systems, such as microcontrollers, microprocessors, and DSPs.
• Collaborating with cross-functional teams, including hardware engineers and system architects, to ensure seamless integration of software and hardware components.
• Taking ownership of the complete software development lifecycle, from requirements analysis and system design to implementation, testing, and maintenance.
• Developing efficient low-level device drivers and firmware for interfacing with hardware peripherals, sensors, actuators, and communication protocols.
• Optimizing system performance, memory utilization, power consumption, and real-time responsiveness through advanced coding techniques and algorithm development.
• Conducting thorough testing and debugging of embedded systems to identify and resolve software defects and performance issues.
• Providing technical guidance and mentorship to junior engineers, and actively participating in code reviews to maintain high-quality standards.
• Staying abreast of the latest industry trends, emerging technologies, and best practices in embedded systems development.
• Collaborating with customers or clients to understand their requirements and provide technical support or customized solutions as needed.
• Ensuring compliance with relevant industry standards, regulations, and safety guidelines.

If you are a Senior/Lead Embedded System Engineer who is passionate about designing and developing cutting-edge embedded systems that have a significant impact across various industries, we invite you to join our team. Our work environment is dynamic and collaborative, and you will have the opportunity to work alongside a team of experts who share your passion for pushing the boundaries of embedded systems technology. Apply now and become a part of our team that is shaping the future of technology!

Responsibilities

• Participate in product definition, specification, and requirements analysis with cross-functional stakeholders.
• Collaboration on firmware architecture and development strategy with a particular focus on robotic devices
• Design new products in a timely manner to meet the product spec, modify existing designs, and improve existing products for better performance and /or cost.
• Designed, integrate, tested, supported, and enhanced software solutions for power conversion systems.
• Perform system integration and validation testing activities, including verification of interoperability within the overall solution.
• Participating in all project lifecycle phases – from design and code development through unit testing, documentation, and release.
• Coaching and guidance to Jr Firmware engineers in evaluation and design.
• Provides technical direction to the team.
• Provide technical support to the factory on design-related issues.

Qualifications

• Bachelor’s or master’s degree in Computer Science, Computer Engineering, Electrical Engineering, or a related field.
• At least 4+ years of related work experience.
• Experience with Microchip, ST microcontrollers, and DSPs.
• Experience interacting with software debugging in an embedded environment.
• Familiarity with digital control or firmware for power electronics is a plus (PWMs, ADC, digital filter).
• Experience in embedded system or signal processing algorithms (DSP) control.
• Experience implementing & developing communication stack drivers and networking physical protocols (I2C, SPI, RS-485, Modbus, Ethernet, USB, CAN, etc.).
• Deep understanding of RTOS and bare metal programming on MCUs
• Comfortable using oscilloscopes, multimeters, power supplies, etc.
• Comfortable reading hardware schematics and data sheets.
• Familiarity with version control systems (SVN), and release methodologies.
• Familiarity with MISRA, IEC62304, or other coding standards will be an added advantage.
• Independent worker.
• Experience collaborating with remote teams.
• Knowledge of development procedures of embedded platforms such as FPGA will be advantageous.
• Knowledge of the development procedures of UBOOT and yocto will be advantageous.
• One or more scripting languages (e.g. Python, etc)

We are seeking a Lead Application Support Engineer to to manage and oversee the smooth operation of critical applications, ensuring seamless user experience and system functionality.

• Competitive remuneration package (up to $6,300 + AWS + VB).
• Hybrid working arrangement.
• Leadership Role: Take charge of support operations and lead a dedicated team.

Responsibilities:

• Oversee and manage a 24/7/365 level 1 application support team, ensuring continuous support for both applications and systems.
• Participate in the recruitment and management of staff, including planning and organizing shift rotations.
• Train team members on the application's functionality, interface, and features, ensuring they are equipped to handle support tasks.
• Ensure team members provide adequate support to end-users, while also delegating tasks and responsibilities effectively.
• Take full ownership of all issues raised, ensuring they are resolved, regardless of which development team or vendor is responsible.
• Act as the primary point of contact for both technology teams and end-user clients on a day-to-day basis.
• Maintain and update a knowledge base of known issues, defects, and troubleshooting techniques, and ensure problem tickets are properly managed.
• Handle escalations effectively and manage client expectations to ensure smooth operations.
• Debug and improve application code when necessary to resolve issues or enhance functionality.

Requirements:

• Singaporean only.
• Bilingual in English and Mandarin to handle Mandarin-speaking clients.
• Minimum of 3 years experience in relevant roles.
• Prior experience in supporting Web-based applications.
• Experience with some programming languages and willingness/ability to learn.
• Familiarity with IT industry practices and methodologies (ITIL foundation certification will be an added advantage).

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

SCHOLAR DEVELOPMENT AND CARE LEAD

=DREAMS (Singapore) Limited is a first-of-its-kind secular, co-ed weekday residential model that provides after-school academic and holistic support to promising and aspiring children from low-income households. She aims to empower them to dream of a future where they are not limited by family circumstances.

We are seeking a highly motivated individual to join our team as a Scholar Development and Care Lead. This individual will be responsible for =Dreams daily running, staff’s development, and scholar’s success. The successful candidate will have experience managing a diverse team and was involved in schools or residential leadership roles.

If you believe that relationships matter, know how to uncover talents and build strengths in others, we would like to engage you.

Interested candidates may submit their resume to [email protected]

KEY RESPONSIBILITIES

Scholar Development and Care policies and implementation

• Oversee the residential living and daily routines of the scholars
• Implement and ensure compliance with policies to ensure the development and care of all scholars
• Be responsible for the quality and achievement of Scholars’ individualised care plan
• Ensure scholars are meeting their goals, following the Scholar’s Handbook and are fairly reviewed for disciplinary misdemeanours
• Able to assess for risks, needs and facilitate case conferences with multiple stakeholders including families and school / social worker / counsellor
• Plan, establish systems and maintain collaborative partnerships with the scholars’ families, schools and social workers / counsellors as well as other programme partners
• Prevents and manages crisis, ensuring a safe and conducive environment for all scholars
• Conduct monitoring and evaluation annually
• Contribute to policy-making by providing feedback to Executive Director

Capacity building and staff management

• Formulate training and development priorities for team in alignment with organisational’s vision and mission
• Organise shift/work duty rotation according to residential and programme needs
• Recruit, appraise, coach and regularly supervise residential staff and Development and Care Executives
• Hold staff accountable to organisational mission and policies

Organisational leadership

• Maintain accurate and timely records
• Produce reports to demonstrate effectiveness and outcomes of department
• Manage allocated budget in alignment with financial policies
• Support Executive Director and lead =Dreams programmes and other organisational activities such as donor visits, fundraising, or open houses
• Collaborate closely with other Leads, Executive Director and Board of Directors to ensure success as a team

QUALIFICATIONS

• Diploma or degree in any fields
• 8-10 years of experience in developing youths in school and/or residential settings, with at least 6 years of experience managing a diverse team
• Patient, committed and value building authentic relationships with diverse communities, families and professionals
• Excellent coaching, communication and leadership skills
• Demonstrates a track record of managing change to achieve goals
• Be a strong team player
• Mature, able to discern and make good judgements
• Experience in interacting with staff across different levels and ability to gain confidence of senior management, schools and community partners
• Has strategic clarity for social impact and outcomes while tactical and able to implement tasks with great success
• Experience of working with children, youth and low-income families is preferred

Only shortlisted candidate will be shortlisted.

• Permanent headcount, based in Singapore
• Leading Asian investment bank
• Relevant experience in Fintech, New Economy

Responsibilities:

• Perform marketing / origination / client relationship management activities for regulated new economy client segment (Fintech), including money services businesses
• Originate and on board new to bank clients in the respective client segments
• Champion bank wide initiatives / projects resulting in positive top line impact to the bank in relation to this segment of customers
• Manage and maintain KYC and respective Customer Due Diligence
• Act as first line of defence to all risk aspects to this segment of customers
• Own and manage relevant P/L relating to the segment of clients
• Manage strategy, account acquisition, etc.
• Foster strong working relationship and collaboration between internal stakeholders

Requirements:

• Bachelor’s degree in any discipline
• At least 10 years of relevant experience in managing clients regulated under MAS’s Payment Services Act, with good institutional relationships
• Fluent in English (both spoken and written) for internal & external communications and engagement
• Strong team player, with good relationship management, people engagement, written and communication skills
• Self-motivated and result-oriented; must have good understanding of payment and remittance businesses

If you are keen to have a preliminary chat, please send me your CV directly to [email protected] quoting reference number CL/BH-22636/FB.
Data collected is strictly used for recruitment purposes only and will be treated with strictest confidence. Your profile will also only be sent out after seeking your consent. Due to the high volume of applications received during this period, we seek your understanding that we will only be contacting shortlisted candidates.

EA Personnel No. R1548449
BeathChapman Pte Ltd
EA Licence: 16S8112

We are looking for an experienced Scrum Master who combines agile expertise with a strong understanding of business processes and application logic. In this role, you will facilitate agile practices within cross-functional teams, ensuring that business requirements are clearly understood, translated into application logic, and effectively integrated into the development process. The ideal candidate will drive agile adoption, foster team collaboration, and ensure that our product development aligns with business goals and delivers value to our stakeholders.

Key Responsibilities:

• Serve as Scrum Master for one or more agile teams, guiding them in the use of agile methodologies and promoting continuous improvement.

• Facilitate all Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.

• Collaborate closely with Product Owners and business stakeholders to understand business processes, requirements, and the underlying application logic.

• Translate business needs into actionable user stories, ensuring that development aligns with business objectives and customer requirements.

• Foster team collaboration and self-organization, removing impediments to progress and facilitating communication between team members.

• Track and report on key metrics to measure team performance, sprint progress, and project outcomes.

• Coach team members in agile practices and work to build a culture of continuous improvement.

• Advocate for agile principles and best practices within the organization, contributing to the broader agile transformation.

• Ensure application logic and technical requirements support business needs, providing insight and guidance to the team where necessary.

• Act as a liaison between technical and business teams to help align development efforts with strategic objectives.

Qualifications:

• Bachelor’s degree in Business, Computer Science, Information Technology, or a related field.

• 6+ years of experience as a Scrum Master or similar role in agile development, ideally with experience in business process management.

• Strong understanding of business processes, application logic, and the ability to translate business requirements into technical specifications.

• Excellent facilitation, communication, and interpersonal skills, with the ability to work effectively with cross-functional teams.

• Hands-on experience with agile tools like Jira, Confluence, or similar project management software.

• Certified Scrum Master (CSM), PMI-ACP, or other relevant agile certifications preferred.

Morgan McKinley Pte Ltd

EA Licence No: 11C5502

Registration No: R1331697

Key Responsibilities:

1. Financial Reporting and Analysis

• Oversee Accounts staff in administering the overall financial functions and ensuring timely preparation of monthly, quarterly, and annual financial reports.
• Present findings, financial performance, and recommendations to senior management.

2. Strategic Financial Planning and Advisory

• Participate in financial planning and provide strategic advice to the Managing Director on financial-related matters.
• Collaborate with department heads to align financial planning with company objectives and drive profitability.

3. Budgeting and Forecasting

• Lead the budgeting and financial forecasting processes, ensuring alignment with business goals and targets.
• Work closely with relevant departments to monitor budget adherence and control costs.

4. Financial Control, Tax, and Compliance

• Handle all corporate tax and GST matters, ensuring compliance with local tax regulations.
• Maintain and enforce finance policies, internal controls, and regulatory compliance.
• Supervise Accounts Payable (AP) and Accounts Receivable (AR) functions, ensuring accurate invoicing, collections, and vendor payments.

5, Cash Flow and Credit Management

• Manage cash flow requirements, oversee credit control, and optimize working capital.
• Monitor bank balances, manage payments, and coordinate with banks on financing and foreign exchange as required.

6. Financial Operations and Process Improvement

• Identify opportunities for process enhancements to improve financial efficiency, reporting accuracy, and operational effectiveness.
• Leverage financial technologies to streamline processes and support faster reporting.

7. Team Leadership and Collaboration

• Supervise junior finance staff, providing mentorship and fostering a collaborative work environment.
• Work closely with other departments (e.g., Sales, Operations) to align financial processes and support cross-functional objectives.

8. Ad-hoc Financial Support

• Provide financial analysis for ad-hoc projects and business decisions as required by management.
• Participate in strategic initiatives by providing financial perspectives and data-driven insights.

Requirements:

• Education: Degree in Finance, Accountancy, or a related discipline; professional certifications such as CPA/CA are preferred but not required.
• Min 5 years of relevant experience in finance, specifically within the retail sector.
• Strong understanding of financial reporting, budgeting, and retail-specific financial controls.
• Proven ability to handle full-spectrum accounting, including AP, AR, and financial reconciliation.
• Proficiency in financial software and advanced Excel skills.
• Analytical mindset with the ability to interpret complex financial data and deliver insights.
• Excellent communication skills, capable of conveying financial information to non-financial stakeholders.
• High attention to detail, with a proactive approach to identifying and solving financial issues.
• Ability to work independently and collaboratively, balancing hands-on responsibilities with team leadership.
• Proficiency in English and Mandarin is preferred, given the need to liaise with internal and external stakeholders.

Key Responsibilities

As regional finance controller, you will lead financial management efforts across corporate accounting, regulatory reporting, and budget preparation for designated entities. Your analytical insights as a finance business partner will be instrumental in driving profitability and shaping strategic growth in collaboration with business stakeholders.

Accounting Operations:

• Oversee all accounting functions, including billing, accounts receivable/payable, general ledger, and cash flow management.

Reporting:

• Prepare and present accurate financial reports on a monthly, quarterly, and annual basis, driving the month-end and year-end closing processes.
• Prepare and present the annual budgets, financial forecast and variance analysis.

Financial Leadership:

• Develop and execute financial and accounting strategies to enhance performance and competitiveness.

Strategic Collaboration & Business Partnering:

• Work closely with cross-functional teams to support business initiatives and improve financial performance across assigned entities.
• Serve as a primary contact for financial matters, providing exceptional service to both internal and external stakeholders.
• Collaborate with senior management to formulate growth strategies.

Compliance & Internal Controls:

• Ensure adherence to regulatory requirements and maintain robust internal controls.
• Coordinate with internal and external auditors to facilitate audits and reviews.

Process Improvement:

• Identify and implement process enhancements to improve efficiency and effectiveness within our finance team.
• Leverage technology and automation to streamline financial operations and reporting.

Team Development & Management:

• Promote the development of the finance team, fostering a culture of excellence and innovation.

Who We Are Looking For

You are a qualified accounting professional with min 5 years of relevant experience, including a strong background in accounting and analysis. You possess advanced Excel skills for complex financial modelling, excellent problem-solving abilities, and a critical, detail-oriented mindset. You have strong interpersonal and communication skills for effective collaboration, along with proficiency in MS Office and accounting softwares which would set you up to thrive in a dynamic, team-oriented environment while maintaining high integrity and professionalism.

Ideal Profile

• A qualified member of an accountancy body or holder of an equivalent qualification.
• Min 5 years of experience in a similar role, preferably with accounting expertise.
• Advanced Excel skills with the ability to create complex financial models.
• Experience in a regional context is preferred.
• Strong problem-solving and analytical skills.
• A critical thinker with attention to detail, reliability, and focus.
• Excellent interpersonal and communication skills, enabling effective collaboration with diverse teams.
• Capable of multitasking and thriving in a dynamic environment.
• Hands-on, independent, yet a team player.
• High levels of integrity, professionalism, and attention to detail.

Responsibilities:

• Source, evaluate, and procure electronics components and mechanical parts from suppliers that meet specified requirements.
• Negotiate with suppliers to achieve competitive pricing, favorable quantities, and agreeable delivery terms.
• Compare specifications and prices, proposing alternatives to engineers for approval.
• Issue purchase orders based on requisitions, expedite urgent materials, and resolve discrepancies between delivery orders and invoices.
• Collaborate with Finance and Stores to address any quality issues raised by suppliers and participate in annual ISO9001 & 14001 audits

Requirements:

• Minimum Diploma in any fields
• Minimum 1-2 years of purchasing experience in manufacturing industry
• Proficient in Microsoft Office (Words and Excel)
• Good Communication, negotiation, problem solving and sourcing skills
• Able to work independently with minimum supervision and in a team

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1985956

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Key Responsibilities:

• Customer Needs & Service Delivery: Identify customer needs and oversee service delivery within the business context, ensuring alignment with customer expectations.
• Team Leadership & Conflict Management: Lead the service delivery team, manage conflict, and ensure efficient execution of processes and tasks.
• Financial Management: Oversee key finances and accurately forecast service-related costs and resource requirements.
• System Knowledge & Troubleshooting: Maintain a comprehensive understanding of end-to-end systems to effectively troubleshoot issues and address change requests.
• Incident Management: Take ownership of critical incidents, coordinate with resolution parties, and facilitate clear communication between stakeholders for post-incident analysis and improvements.
• Performance Reporting: Provide accurate, timely reports on service delivery performance to senior management.
• Process Analysis & Optimization: Analyze both client and internal processes, and implement strategies to optimize service delivery efficiency.
• Team Development: Build and manage a team of maintenance service engineers, ensuring they meet customer expectations and maintain a high level of competency.
• SLA Management: Plan, manage, and monitor the maintenance team's response times, ensuring compliance with Service Level Agreements (SLAs).
• Contract Management: Ensure clarity on contractual obligations, monitor contract validity, and manage contract renewals with clients.
• Financial KPIs: Consistently meet or exceed financial Key Performance Indicators (KPIs) for the service team.

Technical Skills:

• ITIL: Strong understanding and application of ITIL practices for service management.
• Full Stack Development: Knowledge of full-stack development processes and technologies.
• Minimum 8 years experience in industry
• Bachelor Degree