Total 30 maintenance engineer service job vacancies in ITE-CW (College West)

About the role

The incumbent will be part of a larger team within the Logistics department in providing seamless and customer-focused

solutions to support the achievement of business objectives.

What you will be doing

• Communicate with customer, warehouse and forwarder in day to day operations

• Validating shipping documents from vendors, ensuring document completeness and accuracy adhering to SOP

• Advise vendor the mode of transports based on guidelines.

• Liaising with vendors / forwarders on shipment arrangements

• Monitoring of shipment status and to address custom clearance issues promptly.

• Reporting tasks (Extracting of reports from portal)

• Other ad hoc - Further duties to be identified in due course.

The successful candidate

• Preferably Diploma / Degree in Logistics / Supply chain

• Candidate with minimum 2-3 years’ experience

• He/She must equip with effective communication and collaboration skills to work with vendor, supply chain

team, marketing team and freight forwarders.

• Candidates to equip with basic MS Office skills

The Service Delivery Manager is responsible for overseeing the end-to-end management of security vulnerability remediation processes. This role requires a deep understanding of security best practices, risk management, and IT service delivery. The successful candidate will collaborate with cross-functional teams to identify, prioritise, and mitigate security vulnerabilities by rolling out patches and fixes, ensuring the protection of organisational assets.

Responsibilities:

Vulnerability Management:

• Engage the Cyber Security team closely on the vulnerability management program, in the identification, assessment and prioritization of business-relevant vulnerabilities.

Remediation Management:

• Identification of solutions for assessed vulnerabilities.
• Develop and implement effective remediation plans according to the designated timelines.
• Track and manage remediation progress, ensuring timely closure of vulnerabilities.
• Engage stakeholders for any scheduled downtime to deploy remediation in the production environment.
• Coordinate with IT teams to implement necessary patches, updates, and configuration changes.
• Establish and maintain a vulnerability remediation knowledge base.

Risk Management:

• Coordinate with stakeholders for impact analysis.
• Develop rollback contingency plans for implementation challenges.
• Develop and implement risk mitigation strategies.
• Maintain up-to-date risk registers and reports.

Service Delivery:

• Ensure the delivery of high-quality security vulnerability management services.
• Monitor service performance metrics and identify areas for improvement.
• Manage service-related incidents and problems.
• Build and maintain strong relationships with stakeholders.
• Prepare monthly reports on progress and status of the remediation program.
• Ensure adherence to designate Service-Level Agreements

Team Management:

• Lead and manage a team of specialists in the remediation program.
• Assign tasks, set goals, and provide performance feedback.
• Foster a culture of collaboration and continuous improvement.

• Minimum of Diploma or Bachelor’s in information technology or relevant field
• Proven experience in security vulnerability management and remediation.
• Strong understanding of IT service management frameworks (ITIL, ITSM).
• Knowledge of security standards and regulations (e.g., ISO 27001, PCI DSS).
• Experience with vulnerability scanning and assessment tools.
• Excellent project management and organizational skills.
• Team management skills
• Strong analytical and problem-solving abilities.
• Effective communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.

Desired Skills

• Strong experience in execution of security incident management and response
• Relevant certifications in Information Security or IT service management.
• Conversant with the knowledge of software products ranging from Solaris OS, Linux OS, Windows OS, Hypervisors (Nutanix, VMWare, Microsoft Hyper-V, Azure, Oracle VM, Apache & IIS Web Servers, Open SSL, IBM Websphere & CA Siteminder.

We provide:

• Competitive salary and benefits package
• Opportunities for professional development and career growth
• A collaborative and supportive work environment
• The opportunity to work with leading organisations and make a significant impact on their service delivery strategies

We always ensure that all employees receive fair treatment and are given equal opportunities.

What are you waiting for? Apply now!

We regret to inform that only shortlisted candidates will be notified. Thank you for indicating your interest in joining our team.

Royal Ocean Marine is seeking a highly motivated and customer-focused Customer Service Executive to join our client team a logistics company in the West. As a Customer Service Executive, you will be responsible for providing exceptional service to our valued customers in the logistics industry.

• Job Type: Full-time
• Pay: $2,800.00 - $3,100.00 per month
• Benefits:
• Free parking
• Schedule:
• Monday to Friday (8.30am to 5.30pm)
• Company transport to/from Jurong East MRT
• Monday to Friday,

Key Responsibilities:

• Handle incoming customer inquiries and provide prompt and accurate information
• Resolve customer complaints and issues in a professional and timely manner
• Collaborate with internal teams to ensure seamless customer experience
• Maintain customer records and update relevant information in the system
• Assist in coordinating logistics and transportation services for customers
• Provide support in administrative tasks, such as generating reports and preparing documentation
• Identify opportunities for process improvements and contribute to team initiatives

Requirements:

• Prior experience in a customer service role, preferably in the maritime or logistics industry
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Attention to detail and ability to multitask
• Proficient in MS Office
• Knowledge of maritime industry processes and terminology is a plus
• Ability to work independently and as part of a team
• Customer-oriented mindset with a focus on providing exceptional service

Only for Singaporean and local Residents . Not open for non resident or non Singaporean

Chan Chee Meng

EA 07C3069

R1110620

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Woodlands Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Royal Ocean Marine is seeking a Technical Manager to join our client's team in the logistic / manufacturing industries.

As a Technical Manager, you will be responsible for overseeing and coordinating all maintenance operations at the company. You will work closely with the maintenance team to ensure that all equipment and assets are in proper working order and meet safety regulations.

Responsibilities

• Develop and implement maintenance programs and procedures for all equipment and assets
• Coordinate with the maintenance team to ensure timely completion of work orders and repairs
• Manage maintenance budgets and ensure cost-effective maintenance practices
• Coordinate with suppliers and vendors for timely delivery of spare parts and equipment
• Perform regular inspections to identify maintenance needs and address them proactively
• Maintain accurate maintenance records and reports
• Ensure compliance with all safety regulations and industry standards

• Bachelor's degree in Engineering or a related technical field
• Minimum of 5 years of experience in maintenance management
• Strong knowledge of maintenance principles and practices
• Excellent organizational and time management skills
• Strong problem-solving and decision-making abilities
• Ability to work well independently and as part of a team
• Excellent communication and interpersonal skills

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational downtime.

As an IT Support Engineer, you will be responsible for the following:-

• Support the project teams in the implementation, installation and configuration of PCs/Workstations O.S., applications and related peripheral devices.
• Provide 1st level on-site IT support to the end-users on a 24x7 rotational shift, from 10 am to 10 pm/ 10 pm to 10 am, including Public Holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to the Tuas checkpoint in the future on a rotational basis.
• Provide findings and timely status updates to the Project Manager on major issues escalated by users.
• Perform daily health checks and inventory checks on the system.
• Experience in installation, configuration, troubleshooting of PC / peripheral devices and application maintenance support will be required.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have a keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, and troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), and KPIs (key performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Woodlands Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Job Description

THE OPPORTUNITY

• Develop strategies that align with business imperatives
• Based in Singapore, the regional hub for Asia Pacific (AP) and top-ranked biopharmaceutical company on the Straits Times and Statista’s list of Best Employers in Singapore for three consecutive years (2020, 2021, 2022).
• Join the premier biopharmaceutical company that has been in Singapore for more than 25 years and in AP for over 60 years.

Our Engineers support internal and external manufacturing operations remain operational, continuously improve and innovate. With our extensive range of facilities and environments, our Engineers have opportunities across many diverse areas including Biological, Chemical, Automation, Capital Projects, Maintenance, Safety, Process Development, Technical Services, Utilities and Validation.

WHAT YOU WILL DO

Main Responsibilities

• Provides support to complete work activities timely, efficiently and satisfactorily
• Collates and report the team shift or day activities to the team lead
• Provides simple troubleshooting and diagnostic of equipment failure to determine the root cause and perform immediate corrective actions. Use RTPS or RCFA tool for difficult or complex problem.
• Standby for any emergency repair after office hours / weekends and public holidays.
• Operates and maintains process equipment/utilities /Facilities within the production plant
• Performs and coordinates utilities shutdown, startup, swing over, and equipment servicing and inspection
• Performs jobs assigned by Manager pertaining to installation, modification, fabrication, testing, servicing and repairs of equipment with adherence to site change control procedures or minor projects.
• Performs testing, commissioning, qualification (IQ, OQ) activities
• Carries out Safety, Health, and Environment (SHE) improvement initiatives (i.e. audits, training, etc) and submit recommendation
• Performs corrective and preventive maintenance for the Process /Utilities equipment/ systems to ensure efficient running of equipment.
• Executes CMMS Work Instruction from process plants (e.g. Isolation and Reconnection of electrical supply, install earthing bonds for new or replacement piping, replace faulty lighting and troubleshoot/repair any E/I faults)
• Performs basic troubleshooting of the AHU/ BMS system.
• Assists Manger/ Engineer during the vendor servicing and testing of PRDs/ process Equipment/ Systems
• Participate in SHE, Business Compliance, cGMP and all other compliance-related matters, where applicable

WHAT YOU MUST HAVE

To be successful in this role, you will have:

Qualification

• Degree in Mechanical Engineering or its equivalent
• Minimum 2 years of working experience in mechanical maintenance field in the Petrochemical or related industries
• Knowledge of cGMP and good documentation practice will be an advantage

This is a career conversion programme under Workforce Singapore (WSG) and candidates must meet the following criteria and are open to the following conditions:

• Singaporeans/Singapore PRs only
• PMETs/Mid-Careerist with more than 2 years working experience (no prior work experience in Biopharma industry) are welcomed to apply
• Open to two years contract

WHAT YOU CAN EXPECT

• Limitless opportunities across various areas in Manufacturing; well-structured career path 
• A state-of-the-art facility that delivers solution to its customers world-wide
• Highly engaging team that aims to innovate the future

Our Manufacturing & Supply Division is committed to be the most trusted supplier of bio-pharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create an interdependent global manufacturing network that’s committed to delivering a high quality, reliable supply to customers and patients on time, every time.

Who we are…

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for…

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Description -

• Collaborate with Process and Equipment Engineer to establish automation design concepts and specifications, communications protocol, response plan and redundancy to achieve the required product specifications.
• Lead the execution phase of automation planning and design development, installation, configuration and testing as pre-requisite for Manufacturing Release.
• Manage automation hardware and software documentation, standards, revisions, and roll outs. Conduct training to Operations staff on the use of the SCADA/HMI systems.
• Lead the automation aspect of the Ink manufacturing to achieve cost, quality, availability, and safety metrics. Ensure ‘same ink’ quality & performance level with partner side.
• Establish automation plan and execute to meet new manufacturing requirements.
• Collaborates and communicates with management, internal, and outsourced development partners regarding design status, project progress, and issue resolution.
• Lead automation issues troubleshooting and corrective action implementation.
• Lead automation innovations and optimizations to achieve breakthrough cost, productivity, quality, safety, and efficiency.
• Develop and execute Smart Manufacturing/Industry 4.0 strategies for the manufacturing site.
• Work with IT teams for Project Implementations.
• Works on problems of diverse complexity and scope

Individuals who do well in this role at HP, usually possess:

• Bachelors or master’s degree in Electronics/Electrical Engineering or Computer Science.
• 4-6 years Automation experience in a Manufacturing or similar industry.
• This will be 2 years fixed term contract role directly with HP Inc.
• Experience in having direct responsibilities in manufacturing automation.
• Direct experience in PLC programming and DCS infrastructure.
• Experience in MES systems for Manufacturing Environments.
• Experience in Various Industrial Communications protocols
• Applied knowledge in SCADA/HMI, PID tuning, P&ID, sensor instrumentations, and industrial controls programming.
• Experience in script programming skills such as C++/C#/SQL/.Net is preferred.
• Experience in AWS, MS Azure Platforms and IoT Protocols for Manufacturing Projects.
• Ability to employ engineering tools and software to automate manufacturing processes.
• Demonstrated competency on industry-standard project management methodologies.

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.

HP is a Human Capital Partner – we commit to human capital development and adopting progressive workplace practices in Singapore.

#Li-Post

Job -

Schedule -

Shift -

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

[What you will be working on]

- To formulate high strength metal alloy for various industrial applications

- To manage the metal processing services and multi-physics simulation offer to the industries

- To set up new metal development facilities and simulation capabilities

- To assist academic staff in responding to technical challenges as well as to develop their technical skills

[What we are looking for]

- Suitable credentials either in Materials Engineering / Mechanical Engineering or equivalent

- Familiar with local R&D development as well as specialised materials needed in the industry sectors

- Experience in any high strength metal alloy processing and development

- Skill in multi-physics simulation and familiar with various simulation software such as Ansys, Abaqus, mold flow etc

- Experience in project managements of commercial and funded projects.

- Knowledge in the characterization tools and techniques such as SEM/EDX, XRD, metallography, tensile testing, hardness testing, thermal and electrical conductivity testing will be an advantage 

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

- Leading industry and internal projects focused on innovative data application solutions, with a specialization in IoT technologies and other relevant domains.

- Providing expert consultation and proficient development capabilities in data engineering, analytics, and IoT across diverse industries.

- Analysing data technology trends, formulating comprehensive project proposals, and facilitating the implementation of advanced data solutions.

- Initiating and managing project proposals for funding, grants, and sponsorships relevant to data applications, analytics, signal processing, and IoT technologies.

- Leading and coordinating various data-centric and IoT programs for the organization, ensuring alignment with strategic objectives.

[What we are looking for]

- Suitable credentials in Computer Science, Data Science, Electrical Engineering, or a related field.

- A minimum of 10 years of hands-on experience in data engineering, analytics, and software development with a strong emphasis on IoT.

- Advanced proficiency in software development, including languages such as Python, Java, C++ and proficiency in relevant frameworks (e.g., TensorFlow, PyTorch).

- Strong expertise in data engineering, data analytics, statistical analysis, signal processing, and a comprehensive understanding of the IoT ecosystem.

Knowledge of multiple database systems (e.g., MySQL, MongoDB, Apache Hadoop) and experience with big data technologies.

- Familiarity or experience in Cloud computing, Linux/Unix, networking technologies, and the integration of IoT data at the backend.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

- Leading and overseeing research and development projects in biochemistry, biology, and bio-engineering, aiming to innovate and advance technologies in these domains.

- Providing expert consultation and technical guidance in biochemistry and related disciplines, supporting various projects and initiatives.

- Analysing current trends and breakthroughs in biochemistry and biology, conducting feasibility studies, and proposing innovative solutions to enhance our organization's capabilities.

- Collaborating with cross-functional teams to integrate biochemistry solutions into complete technology platforms, considering aspects such as software, hardware, and data analytics.

- Initiating and managing project proposals for funding, grants, and sponsorships relevant to biochemistry and biological sciences.

- Leading various programs for the organization, ensuring seamless execution and alignment with organizational objectives.

[What we are looking for]

- Suitable credentials in Biochemistry, Biology, Bioengineering, Microbiology, or a related field.

- A minimum of 5 years of professional experience in biochemistry, biology, pharmaceutics, or related areas.

- Proficiency in utilizing laboratory equipment and techniques, including molecular biology techniques, cell culture, and analytical instrumentation.

- Expertise in biological research, experimental design, and data analysis, ensuring accuracy, reliability, and compliance with industry standards.

- Strong knowledge of bioinformatics, computational biology, and data interpretation methodologies.

- Familiarity or experience in genetic engineering, synthetic biology, or bioprocessing is considered a valuable advantage.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

You will be required to perform system administration functions for the Windows and Redhat Linux operating system supporting various applications. Experience in virtualization (VMware) environment, Azure AssA O365 exchange and sharepoint online are also part of the job scope. In addition to operational support, you will also be involved in projects and new IT initiatives that involves multiple stakeholders.

[What we are looking for]

- You should have a minimum of 3 years’ experience in Information Systems or relevant disciplines, preferably in the areas of Microsoft server, Azure or Redhat platform.

- Strong analytical, communication and writing skills are needed as you work across functional teams as part of the overall project and vendor management.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

You will be required to:

• Lead and supervise a team of support staff in day-to-day operations, key systems and customer service touch-points (Counter, Call Centre and Email), and any new touch-points created
• Execute daily work at assigned touchpoint(s) through understanding of customer service policies, work processes and use of systems (e.g. Telephony, Customer Relationship Management, Queue Management, etc.)
• Attend to customer feedback, complaints and compliments
• Coordinate and liaise with various stakeholders (internal/external) for intakes and support department projects and prepare related reports for submission.
• Help manage the social media platforms and QSM system.
• Assist and support any other projects/events/duties as assigned within the department

[What we are looking for]

• You should be a team player with at least three years’ experience in the service industry
• You should be IT Savvy with a knowledge of CRM systems, have an affinity for learning, exploring and applying technological and digital solutions to the workplace
• You should also have proven administrative and organisational skills, as well as excellent interpersonal, written and oral communication skills
• You should be able to lead/supervise a team of support/counter staff

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

In addition to your teaching duties, you will carry out industry or consultancy projects to help you remain relevant in your profession and to evolving changes in industry, and maintain strong linkages with industry and schools. You will also have the opportunity to have industry attachments or experience on a regular basis to update your skills, knowledge and practices of your profession.

[What we are looking for]

You should have relevant work experience in a service orientated organization preferably in the healthcare industry.

You should possess excellent administration and operations skills, with hands-on experience / expertise to teach in at least 3 or more of the of following areas:

• Customer Service and/ or essential patient management services related background such as infection control, patient care and healthcare financial advisory & counselling
• Customer Relationship Management applications (experience in using Patient Services software used in the healthcare industry, Salesforce or Suite CRM)
• Service Quality Management
• Data analysis tools and data mining skills (experience in using Qlik, Tableau, Power BI etc)
• Service Centre Operations with experience in handling omni-channel services application (experience in using Sangoma, Zendesk, HoduSoft, OmniPath etc would be an added advantage)
• Background in service design thinking would be desirable

Background in service design thinking would be desirable

Those with good and relevant experience can look forward to Senior Lecturer or equivalent positions, with career development opportunities to leadership positions in the colleges or Headquarters.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on] 

You will be expected to:

- Perform design, coding, testing, configuration and other related tasks during software development process.

- Ensure software quality, security and performance are met.

- Analyse and resolve technical issues arising from development, testing and deployment.

- Develop/update relevant process documentation.

- Implement applications in both traditional and low code platforms.

- Implement robotic process automation and streamlining to improve process and system efficiency.

- Involved in project management, budgeting, purchasing process.

- Undertake other responsibilities as assigned to support digitalisation effort in ITE.

[What we are looking for]
- Possess suitable credentials in IT or equivalent.
- Experience in the analysis, design, implementation and support of medium to large complex applications 
- Working knowledge of two or more of the following technology domains
-> Java, C#, PHP, Javascript 
-> SSIS, MSSQL, MySQL
-> ASP.net, Azure Cloud such as Azure App Service, Azure Function 
-> PowerApp, PowerAutomate, Outsystems
-> UiPath, Automation Anywhere
- Experience in DevOps and Agile software development processes is an advantage
- Experience in implementing Power Bi and other visualization tools is an advantage
- Ability to communicate effectively to stakeholders, gather customer requirements and translating them into functional specifications 
- Possess can-do spirit, initiative and a good team player

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

This will involve the evaluation and implementation of both new initiatives and migration of existing on-premises applications to the cloud. In supporting day to day business needs, you are also required to manage the cloud environments ranging from cloud administration of the compute resources, storage, backup/restore, monitoring to patch management in accordance with our ICT policies. Lastly, this role includes implementing the security architecture to ensure data security with the relevant cybersecurity tools like the Security Information and Event Management (SIEM) solutions and Privileged Identity Management (PIM).

[What we are looking for]

You should have a minimum of 5 years’ experience in Information Systems or relevant disciplines, preferably in the areas of AWS, Azure or GCP. Relevant cloud certifications would be preferred. Strong analytical, communication and writing skills are needed as you work across functional teams as part of the overall project and vendor management.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

- Leading and overseeing the design and development of cutting-edge machines and mechanical systems, ensuring optimal performance, efficiency, and safety.

- Providing expert consultation and technical guidance in mechanical design, automation, medical compliance, and supporting various projects and initiatives.

- Analysing technology trends, conducting feasibility studies, and proposing innovative solutions to enhance machine design and automation processes.

- Collaborating with cross-functional teams to integrate mechanical designs into complete machine systems, considering aspects such as controls, electronics, and software.

- Initiating and managing project proposals for funding, grants, and sponsorships

- Leading various programs for the organization, ensuring seamless execution and alignment with organizational objectives.

[What we are looking for]

- Suitable credentials in Mechanical Engineering, Mechatronics, Product Design or an equivalent field.

- A minimum of 8 years of professional experience in mechanical design, machine automation, or related areas.

- Proficiency in utilizing software for mechanical design (e.g., SolidWorks, AutoCAD)

- Expertise in designing mechanical systems, machine components, medical devices and automation solutions, ensuring efficiency, reliability, and compliance with industry standards (e.g. ISO 13485, etc).

- Knowledge of automation technologies, including PLC programming, robotics, and control systems.

- Familiarity or experience in additive manufacturing, materials science, or 3D printing is considered a valuable advantage.

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Job Description

Our Company is an innovative, global healthcare leader that is committed to improving health and well-being around the world.  Our product offering categories include oncology products, vaccines, infectious diseases and animal health. We continue to focus our research on conditions that affect millions of people around the world while expanding our strengths in areas like vaccines and biologics.  We also devote extensive time and energy to increasing access to medicines and vaccines through far-reaching programs that donate and deliver our products to the people who need them.

Operation Support Specialist (OSS) is part of the Integrated Process Team (IPT) belonging to our Manufacturing Division, where we deliver cost effective medicines and consumer healthcare products to patients around the world every day through innovation, technical and scientific excellence. Our Pharmaceutical network includes professionals at over 40 locations engaged in providing technical support to new product development, manufacturing and supply.

Production Engineering​ (PE) Intern

As part of the Production team in Singapore, the intern will be able to learn the different manufacturing process, operational systems and activities that support pharmaceutical manufacturing. He/she will be expose to the various process, systems and activities associated with cGMP manufacturing operations within IPT.

The PE intern key responsibilities are as follows:

• Assist in the management of cGMP documentation
• Assist in conducting daily tier meetings between operators, engineers and managers
• Collect and analyze operational data to drive productivity
• Work on continuous improvement activities that help to improve the current operation processes and systems
• Actively participate in group meeting discussions and continuous improvement. Collaborate with colleagues whenever possible to achieve both operational and project goals.

Job Requirements:

• Current pursuing a Diploma in a technical field, preferably in a science or engineering.
• Demonstrated capability in application of sound engineering and scientific principles, project management skills and structured / analytical problem-solving techniques
• An excellent team player who is able to readily take on responsibilities and work independently
• Strong interest in working in an engineering and operational environment
• Excellent communication and facilitation skills
• Have a positive, proactive, can-do attitude
• Keen to learn

Who we are

We are driven by our purpose to develop and deliver innovative products that save and improve lives. With 69,000 employees operating in more than 140 countries, we offer state of the art laboratories, plants and offices that are designed to Inspire our employees as we learn, develop and grow in our careers. We are proud of our 125 years of service to humanity and continue to be one of the world’s biggest investors in Research & Development.

What we look for

In a world of rapid innovation, we seek brave Inventors who want to make an Impact in all aspects of our business, enabling breakthroughs that will affect generations to come. We encourage you to bring your disruptive thinking, collaborative spirit and diverse perspective to our organization. Together we will continue Inventing For Life, Impacting Lives while Inspiring Your Career Growth.

INVENT.

IMPACT.

INSPIRE.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively for the common good. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• Independent and has ownership of his/her assigned tasks.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Who We Are

We are an Artificial Intelligence (AI) technology backed by Shell, one of the world's leading energy companies, dedicated to tackling the most complex issues in the energy sector through groundbreaking research and development in AI and Data Science. Founded in Singapore, our ultimate goal is to establish ourselves as the leading hub for AI and Data Science R&D in Southeast Asia.

We are looking for a Software Engineer to join our dynamic team. As a Software Engineer, you will work on designing, developing and improving key components of the technology stack related to AI, data engineering, high-performance computing (HPC), geophysics, among other specialised topics. We are looking for people from various development backgrounds but most importantly for someone who is passionate about solving challenging problems and can think out of the box.

Responsibilities

• Design, develop and improve key components of the technology stack in high-paced, high-impact real-world projects.
• Apply the technology on real-work and high-impact client projects.
• Maintain high code quality standards and be accountable for the work delivered.

• Bachelor's or Master's degree in Computing, Science or Engineering with 2 years+ of software development experience.
• High proficiency with Python is a must. Experience in C, C++, Rust or other programming languages is a plus.
• Good aptitude at abstract thinking and problem solving. Good understanding of complex algorithms and data structures.
• Experience is required with essential development tools such as Git, Linux Shell Scripting, Vim/Emacs, etc.
• Experience with parallel computing, system programming, full-stack development, web development can be a plus.
• Ability to work effectively in a fast paced environment with high expectations.

Why Join LRD?

LRD offers a conducive work environment in a company culture that values authenticity, integrity, technical skills, teamwork and results. Here are some of the opportunities offered by the position:

• You are always presented with new challenges to solve intellectually stimulating problems. The work never gets stale, mundane or boring.
• Continuous learning opportunities to develop your technical expertise in many subfields of AI, ML, HPC, Geoscience, Engineering, etc.
• Your work will have immediate impact on high impact real world problems such as natural resource exploration and energy security.
• Have your work recognised with publication opportunities in top scientific conferences and journals.
• Be rewarded for your contributions with high performance bonuses well above market rate.
• Friendly and casual working environment.

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

• Develop equipment sales budgets and plans, activities, processes and resources and campaigns and manage the operational activities of a sales team for an assigned geography, product line, or market segment.
• Negotiate sales with existing and new customers who are of strategic importance to the organization.
• Manage and work closely with dealers in assigned countries to achieve sales growth, market share and margins.
• Prepare sales forecasts and budgets, monitor sales volume, revenues and costs against forecasts to identify problem areas and adapt procedures or reallocate resources to improve the overall performance of the sales team.
• Contribute to the development of sales, customer retention, pricing and distribution strategies for area of responsibility through provision of market intelligence and customer information and by understanding market trends.
• Any other task assigned by the

• Bachelor's degree in Engineering or related field.
• Prior experience in sales, preferably in the maritime industry.
• Proven track record of meeting or exceeding sales targets.
• Strong communication and negotiation skills.
• Ability to build and maintain relationships with customers.
• Self-motivated and target-driven.
• Willingness to travel for customer meetings and industry events.
• Proficient in MS Office.

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position.

Chan Chee Meng

EA 07C3069

R1110620

• Support overall relationship with internal / external customers that lead to constructive and profitable business partnerships through best in class operational performance.
• Develop and optimize service operations on both field and workshop to ensure the lead time, quality and efficiency.
• Measure, communicate and improve key performance indicators, support continuous improvement and best practice share activities.
• Interact with other functions to setup and optimize the cross functional operational processes.
• Deploy a proactive safety culture of zero incidents while promoting and ensuring the completion of safety training and programs.
• Develop and optimize service on both field and workshop to ensure the process standardization, quality and efficiency.
• Attend to customer queries, complaints/feedback pertaining to services, if required
• Act as a liaison between off-site supervisors/technicians and other departments.
• Provide administrative support for Service Technicians’ staff claims and any ad hoc documents. Support service supervisors & technicians in daily operational matters related to their customers.

• Diploma in Business or Engineering
• Relate experience in Services within the industrial equipment industry
• Good knowledge of MS Excel (or any other ERP system). SAP knowledge is a plus.
• Self-motivated and seeking high standards
• Resourcefulness and implementation of action skills.
• Excellent customer relationship management skills.
• Open-minded person with the ability to work within an international team and cross-cultural environment

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620