Total 77,130 maintenance engineer service job vacancies in Singapore

• Company located at Woodlands

• Working hour: 8:30am – 5:30pm (Monday – Friday)

• Variable Bonus + Excellent Welfare

• Well Established Industrial Automation Company (MNC)

Job Scope

• Analyze project requirements for industrial robotic equipment/machines.
• Design, and test electrical control systems for industrial automation.
• Create detailed electrical schematic drawings using E3 (or ePLAN as a second option).
• Source and select control components based on project specifications.
• Execute control system setup, including IO system configuration, servo and step drive setup, and axis tuning.
• Provide on-site technical support during the installation and commissioning of robotic equipment/machines.
• Troubleshoot and resolve electrical and control system issues.
• Maintain detailed documentation throughout the project lifecycle.

Requirement

• Degree in Electrical Engineering / Control Systems Engineering or related disciplines
• 2 to 4 years of relevant experiences and roles in Industrial Automation
• Experience in programming motion controllers, robots, or touch panels is an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

- 2 years agency contract

- Up to $3,800 + $110 Standby allowance + Recall allowance

- Ang Mo Kio (Shuttle service provided at Yio Chu Kang)

- Mon to Fri: 8.30am - 6pm

Responsibilities:

• Manage, maintain, and support network, desktop & server infrastructure which includes setting up and maintenance of servers, storage equipment and conducting backup and data recovery activities
• Provide Server administration support and Database support for MSSQL DB
• Providing operational support for systems (virtual/physical servers)
• Responsible for patch management (rollout of server patches), & hardening

Period:

• 2 years agency contract

Location:

• Ang Mo Kio (Shuttle service provided at bus stop near Yio Chu Kang MRT (Morning and Evening to and from)

Working Hours:

• Mon to Fri: 8.30am - 6pm

Salary:

• Up to $3,800 + $110 Standby allowance + Recall allowance

Requirements:

• Diploma in Computer Science/Information Technology or related qualifications
• At least 1 year of relevant working experience
• Hands on experience in VMWare, Storage, Windows 2008/2012/2016 Server
• Knowledge in Active Directory, DHCP, DNS, Group Policy
• Knowledge in troubleshooting skills

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No.: R24124163)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Mechanical Engineer requirements

Salary Range $3,500 - $5,000

Key Responsibilities

• Involved in full cycle mechanical design from conceptualization, designing, research and development.

· Evaluate final product’s overall performance, testing, reliability, safety and commissioning.

• Define design approach for new product and platforms and generate design specifications
• Execute new product designs personally, and oversee outsourced resources where appropriate
• Execute quick turn prototyping, 3D samples, debugging, verification testing, and performance characterization of new designs
• Support current platforms with enhancements and improvements where needed
• Support manufacturing engineering as necessary and provide appropriate tools and techniques to the service organization
• Execute/manage compliance testing and documentation
• Adhere to best practices for documentation and version control

Minimum Requirements and Qualifications

• Bachelor's degree in Mechanical / Mechatronics Engineering
• 5+ years hands-on design and development of Analog and Digital circuitry and/or embedded systems.
• Knowledge & Skills in SolidWorks, 2D and 3D software or more.
• Proficient with laboratory instrumentation, tooling fabrication, die-casting, extrusion, plastic injection moulding and metal stamping process.
• Utilize various tools of specialization (CREO/ DFM/ DFMEA/ Tolerance Analysis/ Simulation etc.) to design, validate and improve existing designs
• Proficient with MS Word, MS Excel, PowerPoint

Additional Qualifications

• Experience in LED, Automation , Thermal and optical design

Job Description:

• Ensure chiller systems operate at optimal performance and efficiency.
• Provide exceptional service by addressing client inquiries and concerns about chiller operations and maintenance.
• Diagnose mechanical, electrical, and control system issues, implementing effective solutions.
• Educate clients on proper operation and maintenance practices to enhance the lifespan of their chiller systems.
• Prepare detailed reports outlining service activities, findings, and recommendations for improvements.
• Execute commissioning processes for new chiller installations, ensuring proper setup and functionality.
• Work with MHI agents, customers, and contractors to verify system performance and compliance with specifications.
• Foster collaborative relationships with contractors to encourage teamwork and shared problem-solving.
• Adhere to safety protocols and regulations, conducting safety briefings to ensure understanding of responsibilities.
• Perform field-based tasks in various environmental conditions, including outdoor settings.
• Be available for chiller breakdown calls during assigned standby shifts.

Job Requirement:

• Diploma and Degree
• 3-5 years of proven experience in chiller maintenance, commissioning, or related HVAC roles.
• Strong technical knowledge of chiller systems, HVAC principles, and electrical controls.
• Excellent problem-solving skills with a keen attention to detail.
• Strong communication and interpersonal skills for effective interaction with clients and team members.
  Ability to work independently and manage time efficiently.
• Completion of Building Construction Supervisors Safety Courses or equivalent certifications

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

• Penjuru (Transport Pickup Provided at: Jurong East, Choa Chu Kang, Bishan & Serangoon)
• Monday - Friday: 8.30am to 6.00pm
• $ 4,000 - $6,000

Key Responsibilities

• Electrical Design: Collaborate on system requirements, develop schematics, select components, and design control logic for marine vessel propulsion/control systems.
• Commissioning and Integration: Oversee installation, testing, and validation of electrical systems.
• System Optimization: Analyze performance, identify optimization opportunities, and implement innovative solutions.
• Documentation and Reporting: Create technical documentation and commissioning reports.
• Regulatory Compliance and Safety: Ensure compliance with maritime regulations, industry standards, and safety guidelines.

Requirements

• Diploma/Bachelor's in Electrical Engineering or related field
• Relevant experience in electrical design/commissioning (marine propulsion/control systems preferred)
• Proficiency in electrical design software (AutoCAD Electrical, EPLAN) and simulation tools
• Knowledge of marine electrical systems, industry standards (ABS, DNV, IMO), and regulations
• Requires to travel overseas for commissioning activities (shipyards/vessels)

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

• Performs specific and moderate portions of a broader assignment of an experienced engineer.
• Gathers and correlates basic engineering data using established and well-defined procedures.
• Works on detailed or routine engineering assignments involving calculations and relatively simple tests.
• Proposes approach to solve new problems encountered using modifications of standard procedures or methods developed in previous assignements.
• Identifies discrepancies in results.
• Provides guidance to entry level engineers.
• Performs work in accordance with agreed upon budget and schedule with little supervision.
• Independently performs all the tasks necessary to complete primary design
• elements for engineering works. 
• Performance at this level requires developmental experience in a professional position.

As a Food & Beverage Service Ambassador in one of the hotel's food & beverage outlets, you will be responsible for the following:

Responsibilities

• Handle food and beverage orders and serving guests.
• Provide great service to all guests.
• Anticipate guests' needs and have a keen eye to details.
• Assist preparation and setting up restaurant for food service, maintain tables, clear and reset tables.
• Ensure all available amenities and utensils are properly stocked and "ready" prior to service.
• Answering guests' enquiries.
• To perform other related duties as required by the outlet manager.

Requirements

• GCE O / N level or NITEC Certification of any discipline and/or WSQ certification
• Good interpersonal and customer services skills.
• Willing to work on rotating shifts, weekends and public holidays.
• Previous Food & Beverage experience in a similar environment will be an added advantage but not necessary
• Customer oriented with a pleasant disposition.

Additional Information

• 5-day work week
• 13th month AWS and Performance Bonus
• Annual Leave from 10 days
• Up to 50% Associate Dining & Accommodation Discounts at Group Properties
• Referral Incentive of S$1,000*
• Career Development and Training opportunities

*Terms & Conditions Apply.

We regret that only shortlisted applicants will be notified.

1. Responsible for the technical service capacity building of the service team and channel partners in the target region of H3C international market, enhance the technical service capability of the service team and channel partners;

2. Responsible for the delivery of support and management of customer training, product solutions, pre-sales testing, online problems solving in the target region;

3. Responsible for the standards, quality and customer satisfaction of the work undertaken by the Company;

4. Responsible for the channel enhancement, technical support and management of major projects in the target area;

5. Responsible for the implementation of channel empowerment plan and the delivery of results of major projects;

6. Fulfill and act on verbal and/or written assignments, tasks, instructions and orders of immediate supervisors, other competent officials and authorized representatives of the Company, should business needs so require, and, therefore, are deemed to be production assignments.

Skills:

1. More than 5 years ICT industry experience, working in China are preferred.

2. Proficient in network protocol, TCP/IP, BGP, OSPF, ISIS, MPLS; Familiar with project management and delivery, experienced in independently undertaking large project delivery.

3. Have service channel resources in China, and have a good relationship with the channel.

4. Bachelor degree or above.

5. Get certificate H3CSE, H3CTE, CCNP, PMP, Network Planning Designer

6. Fluent English, Chinese native language （ listening, speaking, reading and writing skills）, Good communication, interpersonal and presentation skills

7. Understanding Chinese culture. Recognize and appreciate Chinese culture.

JOB SUMMARY

• Provide accurate and timely support to Relationship Managers
• Relationship Managers calls (inbound/outbound/myRM) where necessary
• Produce high quality phone and written correspondence to clients
• Actively participate in the prevention of money laundering and fraud by strict adherence and close diligence to the Bank's policies and procedures and overall control culture in the teams
• Call backs to clients to verify high risk payments, change of addresses, enquiries, and various administrative matters
• To resolve client complaints/feedbacks/issues and manage clients service expectations
• Deal with Account Opening documentation and queries as required
• Spotting cross-sell opportunities and referring to Relationship Managers where appropriate
• Face to face meet up with clients if applicable

RESPONSIBILITIES

1. Sales Support

• Co-ordinate on promotion campaign – product bundling fulfillment, MGM, SGM and etc
• Collating RSVP for client events and reminder call to clients before the event (if applicable)

2. Portfolio Management (applicable to RSM @ Hub only)

• Handle clients arm code tagging or re-tagging
• Handle conversion of account eg sole account to join account, compiling of household relationship (if applicable)
• Ensure accurate & timely setup/extraction of accounts / Wealth document to support RMs in any investigation
• Monitor pending CDD/Service Request related documents and assist the RMs to follow-up and rectify the CDD deficiency or remediation
• Support in ensuring RMs attend to their Morning Excesses & WM Limit Excess Review Report

3. Client Management

• Ensure prompt and proper follow-up to clients via emails/myRM/phone calls/letters including updating clients on change in RMs
• Cover buddy RSM when they are away including virtual support to other hubs (if applicable)
• Servicing walk-ins clients when required including provide service support for account opening when a walk-in client wants to open a CASA account and refer to RMs on wealth related products
• Providing regular updates to clients on banking promotion and events
• Obtain Member-Get-Member from existing clients under assigned portfolio

4. Compliance / Operational Risk

• To comply with all money laundering prevention procedures and, report any suspicious activity to the Line Manager & Transaction Monitoring Unit (raise STR if necessary)
• Ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities, including controls relating to Guidelines on Fair Dealing and Treating Clients Fairly outcomes
• Review and comment on the Daily Aggregate Large Item Report, in absence of RM
• Forwarding and keeping track of all documentations which require senior managers’ approval
• Ensure proper follow up on the outstanding risk & rework from CAU, IO, document

5. Administrative

• To provide relief coverage for Service Ambassadors for PB Centres
• Ensure cleanliness and general upkeep of PB Centres/Hub office
• Leave and claims management
• Arranging for courier service for PB clients
• Raising SRM & ePro
• Tracking of CDP hours

6. Branch Operational and Service desk duties (applicable to RSM @ Branch only)

• Transaction (Financial) Approval
• SR & Document (Paper) Checking & Approval
• Greeter Duty (Branch/ Hub)
• RSM relief cover - Hub (for ad-hoc request) – RSM duties but without RM to be tagged

​​​​​​​Compliance / Operational Risk

• Dual Control to be observed at all times
• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Line Manager & Transaction Monitoring Unit.
• Ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities, including controls relating to Guidelines on Fair Dealing and Treating Clients Fairly outcomes

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles

Key Stakeholders

• Client Network
• Branch Manager
• Branch Staff
• Branch Central Team

Qualifications

• Education Degree
• Languages Good verbal and written communication skills

Our Ideal Candidate

• 2 years of experience in relationship service management and retail banking industry

Role Specific Technical Competencies

• Cash Handling
• Customer service
• Written and verbal communication
• Attention to details
• Microsoft office skills- Outlook, Excel, Word

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Description:

• Source/publish tender or quotation opportunities.
• Manage the submission of tender or quotation.
• Review/check tender documents & contract terms and conditions prior to submission.
• Review/check letter of awards (LOAs) and contracts.
• Maintain tender/quotation and contract extension in the tender tracking system.
• Handle post-tender queries and correspondence.
• Respond to all inquiries from customer and clients in a customer service orientated manner.
• Provide admin support when necessary. E.g. Filing, data entry, retrieval of documents, or any other duties and tasks assigned.
• Ensure strict adherence and compliance to ISO and ISMS procedures.
• Any other tasks that may be assigned due to the exigencies of operational requirements.

Job Requirements:

• Min Diploma

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

6 Days work ( Off on Weekday )

7 Days AL

Performance Bonus

Job Description

● Preparation for opening and closing of shop

● Serve food and beverages promptly and courteously

● Clear and reset tables after guests have finished dining.

● Maintain brand and outlet SOPs to enhance productivity and service quality across all outlets

● Ensure compliance to food safety, hygiene and sanitation standards

● Address and resolve customer complaints and issues promptly and professionally

Requirements:

● Inexperienced candidates are welcome to apply

● Flexibility to work shifts, including evenings, weekends, and public holidays.

● Good customer service and willing to learn attitude

Interested applicants kindly apply through this job portal or email to [email protected] and I will be in touch with you shortly.

Regret only shortlisted candidates will be notified.

Goh Boon Hui R24122338
Just Recruit Singapore Pte Ltd - EA12C6295

Responsibilities:

• Effectively managing, developing, and training the service desk team.
• Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.
• Conducting and sharing results from service and operation performance reviews.
• Promoting the service desk with senior management and working to ensure that it is properly viewed as a core business asset.
• Coordinating and managing all relevant stakeholders, including the support desk team, customers, and other teams that are involved in service desk operations.
• Being aware of and managing the costs of running the service desks.
• Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews
• Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery
• Taking accountability for service delivery performance, meeting customer expectations/SLAs, and driving future demand
• Providing accurate and regular reports to the management on performance of the service delivery
• Supervising desktop management teams (Local and Offshore) to facilitate continual improvements in the desktop environment.
• Collaborating with technical design teams to set standards for software, hardware, and security
• Making sure that anti-virus updates and patches are applied effectively and promptly.

Requirements and skills:

• The ability to build a cohesive team and to manage people effectively. This includes the ability to coach and develop the team.
• A thorough understanding of the strategic vision for the service desk and the ability to set the long-term direction of the team.
• An ability to balance and plan the short-term actions of the team.
• Knowledge and understanding of all relevant industry standards.
• Knowledge and understanding of best practices for service management.
• Strong communication skills, including the ability to be influential and persuasive with stakeholders.
• An ability to market and promote the service desk and to advocate for necessary resources, support, and appreciation for the service desk.
• A complete understanding of the organization’s business.
• An ability to think critically about systems and to make adjustments consistently as needed.
• The ability to manage time effectively while setting the tone of the team through modelling and leadership.

JOB SUMMARY

The purpose of the role is to

• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Personal Clients segment

Implementation and oversight of the below individual responsibilities:

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
• In consultation with the branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals
• To participate in marketing and promotional activities for customer acquisition.
• To source and call on individual prospects
• To provide quality, efficient after-sales services
• To manage anti-attrition and retention of clients
• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.
• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.
• To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

RESPONSIBILITIES

Strategy

• Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Business

• Responsibilities related to the delivery of business and/or financial objectives.

Processes

• Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line.

People & Talent

• Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Risk Management

• Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.

Governance

• Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Branch Manager, Business Manager, Product Mgr and etc.

Our Ideal Candidate

• RNF and CMFAS
• 1 year of relationship management and retail banking experience

Role Specific Technical Competencies

• Client Acquisition Experience
• Account Management Experience
• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Primary Objective(s) of Position

• Attending to customers’ enquiries, managing customer relationships and executing shipments.

Duties & Responsibilities

• Handle Request for Quotation (RFQ) responses and coordinate with the Operations Department.
• Generate Job Orders and ensure their prompt execution.
• Monitor order and delivery schedules, coordinating with vendors, the Operations Department, customers, and international suppliers to ensure on-time delivery.
• Compile daily, weekly, and monthly shipment/order reports for customers and management.
• Plan and generate stuffing lists for the Operations department for each shipment.
• Prepare and process import/export shipping documents.
• Input and update order delivery statuses promptly and accurately in the customer's in-house system (SAP).
• Investigate and address service failures or complaints, implementing corrective and preventive actions.

Skills & Experience

• GCE "A" level and above
• Freight forwarding experience
• Proficient in Microsoft Office applications
• Possess good communication skills and interpersonal skills

Zenith Infotech (S) , a Tech Recuritmnet firm with 27 years of history locally, is looking out for Customer Service Agent, on a 12 months contract role, working location at Suntec area.

Job Scope

· lst level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues

· Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.

· Primary responsibilities are focused on customer contact Perform outbound calls to users who leave callback

· Handle emails as assigned by team leader

Handle responses via the Chatbot Agent would need to be able to take stress of answering calls from members of public