Total 12 Director/C-Level maintenance supervisor job vacancies in Singapore

• Holds overall responsibility for the operations department including the administration functions of the department to ensure the operations activities run smoothly and efficiently
• Responsible for the management and development of the operations team, including performance management, training compensation and resourcing matters
• Leads and manages the day to day operations
• Translates company's strategic plans into defined operational plans
• Defines Key Performance Indicators to monitor operational success against objectives
• Key interface with clients for the operations team and ensures clients requirements are met in a timely manner
• Develops and manages budget planning to minimise operations expenditure
• Stays up to date to technological changes within the industry
• Develops leadership / coaching programs to increase operational effectiveness
• Assists top management in setting goals that promote company growth
• Develops operations planning and projects schedules for the operations team daily routing to ensure quality service delivery of clients projects
• Streamlines operations procedures and develops plans to manage turnover and workloads to increase productivity
• Works closely with other departments to promote efficient business optimization
• Ensure team members to have clear defined roles, responsibilities, goals and objectives that will deliver measurable results to the company
• Provides budget and cost planning for new project implementation

Skills and Qualifications:

1. Minimum Bachelor’s degree in any discipline
2. At least 5 years of proven experience in the cleaning industry, facility management or building maintenance with at least 5 years in a managerial capacity
3. Leadership skills, with steadfast resolve and personal integrity
4. Strong organizational and strategic planning skills
5. Excellent interpersonal, communication (both verbal and written) and client interfacing skills
6. Strong problem-solving skills and driven to achieve results
7. Strong decision making, planning and prioritization skills
8. High motivated with passion to drive changes for the business operations

• Holds overall responsibility for the operations department including the administration functions of the department to ensure the operations activities run smoothly and efficiently
• Responsible for the management and development of the operations team, including performance management, training compensation and resourcing matters
• Leads and manages the day to day operations
• Translates company's strategic plans into defined operational plans
• Defines Key Performance Indicators to monitor operational success against objectives
• Key interface with clients for the operations team and ensures clients requirements are met in a timely manner
• Develops and manages budget planning to minimise operations expenditure
• Stays up to date to technological changes within the industry
• Develops leadership / coaching programs to increase operational effectiveness
• Assists top management in setting goals that promote company growth
• Develops operations planning and projects schedules for the operations team daily routing to ensure quality service delivery of clients projects
• Streamlines operations procedures and develops plans to manage turnover and workloads to increase productivity
• Works closely with other departments to promote efficient business optimization
• Ensure team members to have clear defined roles, responsibilities, goals and objectives that will deliver measurable results to the company
• Provides budget and cost planning for new project implementation

Skills and Qualifications:

1. Minimum Bachelor’s degree in any discipline
2. At least 5 years of proven experience in the cleaning industry, facility management or building maintenance with at least 5 years in a managerial capacity
3. Leadership skills, with steadfast resolve and personal integrity
4. Strong organizational and strategic planning skills
5. Excellent interpersonal, communication (both verbal and written) and client interfacing skills
6. Strong problem-solving skills and driven to achieve results
7. Strong decision making, planning and prioritization skills
8. High motivated with passion to drive changes for the business operations

Jet Aviation, a wholly owned subsidiary of General Dynamics (NYSE: GD), has been enabling global flight with passion since 1967. From a single maintenance hangar in Basel, Switzerland, to some 50 locations and 4,000 employees worldwide, our offering includes Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Maintenance, and Staffing. We are the effort behind effortless. The dream of flying has always been a human fascination, evoking emotions and the sense of freedom. Modern business aviation attracts people who share that passion. People from all over the world converge at Jet Aviation, creating a unique cultural mix. They combine their competencies and passion with one common mission: to serve customers best!

Position Summary:

As a Senior Director MRO/RMU Operations within Jet Aviation you will be responsible for the efficient operational management of the Singapore maintenance facilities delivering on the financial, regulatory and compliance targets. You will be accountable to ensure that all MRO projects are carried out in accordance with Jet Aviation procedures and standards of quality, meeting customer requirements and delivering profits. You will be collaborating closely with site PMO department, regional and global matrixed support functions including Strategic Global Growth (BD, Sales, Marketing, Communication), Finance, IT, Human Resources, and Legal, Contracts & Compliance to ensure that the cohesive Jet Aviation strategy set forth for your region and site is being executed.

Main Responsibilities:

• Leads all operational MRO & RMU activities, providing clear directions and decisions to meet customer service standards, as well as financial, regulatory and compliance targets.
• Ensure the most cost effective utilization of manpower and resources to ensure projects are completed to agreed timeline with PMO to meet financial targets and customer expectations.
• Implements initiatives which enable staff to achieve continuous improvement of maintenance practices and procedures to increase productivity, efficiency and reduce cost.
• Ensures the readiness, budgetary and availability of all aircraft related tooling and equipment, training, resource planning and contractors.
• Provides technical support to aircraft engineers and technicians on a variety of technical tasks
• Develops and recommends procedures and methods, and prepares technical reports and documentation
• Performs technical evaluations of events to determine root cause; recommends corrective action
• Drives a continuous improvement and quality culture and ensures that employees collaborate effectively with PMO, regional as well global support functions on streamlining processes, systems, tools and delivering to customers
• Drives a culture of trust, honesty, alignment, transparency and performance in line with JET VALUES
• Ensures compliance with applicable laws, aviation regulations, and applicable GD and Jet Aviation policies.
• Conduct business ethically according to GD Blue Book regulations, and applicable GD and Jet Aviation policies.
• Represent Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network

Requirements:

• Bachelor’s Degree business aviation or related professional field from an accredited university or 10-15 years of relevant work experience in a P145 MRO project leadership
• Licensed aircraft engineer
• Strong understanding of Singapore aviation regulations and requirements.
• Comprehensive understanding of MRO business objectives, applicable requirements from authorities as well as compliance
• Strong internal and external commercial awareness
• Comprehensive business aviation industry knowledge
• Experience in managing mixed-level team(s) of professionals and first line managers as well as technicians
• Experience in setting standards and operational guidelines for MRO
• Very strong communication skills for strong interaction with internal and external stakeholders
• Fluent in both spoken and written English
• Excellent communications, customer service and people skills
• Results driven – able to execute with high personal accountability
• Strong initiative and self-direction
• Strong personal values corresponding with Jet Aviation values (Trust, Honesty, Alignment, Transparency)

Lead, direct and manage the Building Maintenance Division of the Office of Development & Facilities Management (ODFM) in its responsibilities for the maintenance, upkeep and cleaning of structures, ensuring technical and contractual compliance. This includes overseeing the condition and functionality of all buildings, infrastructure, roads, drainage systems and landscaping to ensure they are in proper order, safe, environmentally sustainable and efficient in operation to meet the University’s objectives, adhering to budget constraints and established standards, while working in close collaborations with other key divisions.

Responsibilities

Building Management

• Leads a team of technical professionals to oversee the maintenance and upkeep of all buildings and infrastructure across the NTU Campus and other locations in Singapore. This includes the planning for upgrades and improvement works to ensure all facilities remain in excellent condition, fostering an environment conducive and safe to teaching and research activities.

Operational Management

Direct the daily operations of the Division on:  

• Preventive and cyclical maintenance alongside cleaning services for buildings and infrastructure

• Strategic planning for upgrade and enhancement of existing facilities, incorporating both short-term and long-term timelines, improving coordination of these efforts with other divisions within ODFM and other departments

• Assessment and approval of work requests to ensure compliance with established standards and procedures           

• Continuous assessment to improve the safety provisions in communal spaces areas

• Engage in environmental sustainability initiatives
   

Contract Management                                                                                            

• Oversee the development of term contracts for essential services including building services maintenance, cleaning services, waste disposal, landscaping, pest control, painting and other projects

• Organise regular building and façade inspections

• Manage the tender process for term and adhoc projects        

• Evaluate tender reports and make recommendations for executive approval

Financial Stewardship                                                                                                                       

• Lead the preparation and submission of annual budget proposals, ensuring alignment with financial guidelines and objectives.

• Monitor and control the budget throughout the financial year to ensure that department operations stay within allocated budget.

General Administration                                                                                                             

• Continually review and innovate work processes, implementing new strategies where beneficial

• Participate as a key member of steering and working committees for major university-wide projects or initiatives.

• Review and assessment of Lease Agreements for leases of spaces within and outside of NTU, in coordination with other relevant departments

Requirements

• Degree in Civil Engineering, Building/Estate/Facilities Management or related fields

• Registered professional in relevant field would be an advantage

• At least 20 years’ experience in estate and facility management, consultancy, project management or related filed within the estate, building or construction industry, managing properties of at least 0.5 million square meters GFA and overseeing an annual maintenance budget of $5 million

• Strong in technical knowledge, facilities management, contract negotiation and management, and financial and budgeting skills

• Well-rounded understanding and appreciation of various related disciplines within the industry

• Experience in environmental sustainability is preferred

• Adept in IT applications.

• Demonstrated strength in managing teams, delivering impactful presentations, and excelling in communication

• Holds overall responsibility for the operations department including the administration functions of the department to ensure the operations activities run smoothly and efficiently
• Responsible for the management and development of the operations team, including performance management, training compensation and resourcing matters
• Leads and manages the day to day operations
• Translates company's strategic plans into defined operational plans
• Defines Key Performance Indicators to monitor operational success against objectives
• Key interface with clients for the operations team and ensures clients requirements are met in a timely manner
• Develops and manages budget planning to minimise operations expenditure
• Stays up to date to technological changes within the industry
• Develops leadership / coaching programs to increase operational effectiveness
• Assists top management in setting goals that promote company growth
• Develops operations planning and projects schedules for the operations team daily routing to ensure quality service delivery of clients projects
• Streamlines operations procedures and develops plans to manage turnover and workloads to increase productivity
• Works closely with other departments to promote efficient business optimization
• Ensure team members to have clear defined roles, responsibilities, goals and objectives that will deliver measurable results to the company
• Provides budget and cost planning for new project implementation

Skills and Qualifications:

1. Minimum Bachelor’s degree in any discipline
2. At least 5 years of proven experience in the cleaning industry, facility management or building maintenance with at least 5 years in a managerial capacity
3. Leadership skills, with steadfast resolve and personal integrity
4. Strong organizational and strategic planning skills
5. Excellent interpersonal, communication (both verbal and written) and client interfacing skills
6. Strong problem-solving skills and driven to achieve results
7. Strong decision making, planning and prioritization skills
8. High motivated with passion to drive changes for the business operations

Reachfield Security (Grade “A” agency) specializes in supplying security manpower to Schools, Factories, Shopping Centres, Museums, libraries, etc.

Chief Security Officer / Senior Security Supervisor / Security Supervisor

Day Shift – CSO

• Grade ‘A’ Office Building in Marina – 7.30am to 7.30pm

Day Shift – SSS

• Semiconductor Factory in Woodlands – 7.30am to 7.30pm
• Grade ‘A’ Office Building in Marina – 7.30am to 7.30pm
• Office Building in Buona Vista – 7.00am to 7.00pm

Night Shift – SSS

• Semiconductor Factory in Woodlands – 7.30pm to 7.30am

Day Shift – SS

• Office Building in Tampines – 7.30am to 7.30pm
• Condo in Hillview - 8.00am to 8.00pm

Salary:

$3250 - $3800

1. Possessed valid PLRD license, emplacement for SS/ SSS rank. Supervise a team of security personnel.

2. Supervise a team of Security Officers to meet the client's requirements.

3. Day/ Night shift; 12hr-shift (Fixed shift, no need to rotate)

4. Job duties include leading the team, conduct daily briefing, patrolling, protecting clients’ premise and access control, etc.

5. Work with client’s representative closely and carry out instructions according to set SOP.

6. PC literate and can able to put up incident reports.

7. Conduct OJT for new staff; guide and advise new staff and orientate him for the job.

8. Attend management meetings.

10 Anson Road

#26-09 international Plaza

(Tanjong Pagar MRT) Singapore 079903

For Supervisors post, please email your resumes to jason_at_reachfield.com

For more information, please call

Tel: 6324 0648 (Jason) / 8168 2805

Job Summary: The IT Operation and Maintenance Director is a senior leadership role responsible for overseeing, strategizing, and managing the operation, maintenance, and support of an organization's IT infrastructure, systems, and services. This position plays a pivotal role in ensuring the reliability, availability, and optimal performance of IT assets, while also providing leadership for the IT support functions. The IT Operation and Maintenance Director typically reports to the Chief Information Officer (CIO) or Chief Technology Officer (CTO).

Key Responsibilities:

1. Strategic Planning:Develop and implement long-term strategies for IT operation and maintenance that align with the organization's overall business objectives.
   Establish and manage budgets, resource allocation, and performance goals for IT operation and maintenance.
2. Operation and Maintenance:Oversee the daily operation, maintenance, and performance monitoring of IT systems, networks, data centers, and other infrastructure components.
   Ensure the highest level of system availability and performance while minimizing downtime and disruptions.
3. Team Leadership:Lead and manage the IT operation and maintenance teams, which may include system administrators, network engineers, helpdesk/support staff, and other IT professionals.
   Recruit, mentor, train, and evaluate team members to maintain a high-performing and collaborative workforce.
4. Problem Resolution:Identify and resolve complex IT issues, incidents, and service disruptions through effective incident management and problem-solving processes.
   Implement efficient troubleshooting and escalation procedures.
5. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
   Maintain accurate inventories, ensure compliance with licensing agreements, and optimize asset utilization.
6. Security and Compliance:Establish and enforce IT security policies, procedures, and best practices to safeguard data and systems.
   Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.
7. Disaster Recovery and Business Continuity:Develop and maintain robust disaster recovery and business continuity plans to protect against data loss and ensure the continuity of critical operations.
   Regularly test and update these plans to accommodate changes in the IT environment.
8. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
   Negotiate contracts and service-level agreements (SLAs), ensuring adherence to agreed-upon terms and high service quality.
9. Performance Monitoring:Implement comprehensive performance monitoring and reporting tools to proactively detect and address performance issues.
   Analyze performance metrics and recommend improvements to enhance system and network performance.
10. Documentation and Knowledge Sharing:

• Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
• Develop operational manuals and encourage knowledge sharing within the team to enhance operational efficiency.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.
2. Experience: A minimum of 10-15 years of experience in IT operations and maintenance, with at least 5-7 years in a leadership or directorial role, is typically required.
3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a significant advantage.
4. Leadership and Communication: Strong leadership, team management, and communication skills are essential for effectively leading diverse IT teams and collaborating with various stakeholders.
5. Problem-Solving and Strategic Thinking: Strong analytical and problem-solving abilities to address complex IT issues and make strategic decisions that align with organizational goals.
6. Regulatory Knowledge: Understanding of relevant industry regulations, compliance requirements, and the ability to implement and maintain compliance measures.
7. Project Management: Proficiency in project management methodologies and tools is essential for ensuring the successful delivery of IT infrastructure projects.

The IT Operation and Maintenance Director plays a critical role in maintaining the integrity and reliability of an organization's IT infrastructure. Their strategic vision, leadership, and operational expertise are vital for ensuring the consistent availability, security, and performance

Job Summary: The IT Operation and Maintenance Director is a senior leadership role responsible for overseeing, strategizing, and managing the operation, maintenance, and support of an organization's IT infrastructure, systems, and services. This position plays a pivotal role in ensuring the reliability, availability, and optimal performance of IT assets, while also providing leadership for the IT support functions. The IT Operation and Maintenance Director typically reports to the Chief Information Officer (CIO) or Chief Technology Officer (CTO).

Key Responsibilities:

1. Strategic Planning:Develop and implement long-term strategies for IT operation and maintenance that align with the organization's overall business objectives.
Establish and manage budgets, resource allocation, and performance goals for IT operation and maintenance.

2. Operation and Maintenance:Oversee the daily operation, maintenance, and performance monitoring of IT systems, networks, data centers, and other infrastructure components.
Ensure the highest level of system availability and performance while minimizing downtime and disruptions.

3. Team Leadership:Lead and manage the IT operation and maintenance teams, which may include system administrators, network engineers, helpdesk/support staff, and other IT professionals.
Recruit, mentor, train, and evaluate team members to maintain a high-performing and collaborative workforce.

4. Problem Resolution:Identify and resolve complex IT issues, incidents, and service disruptions through effective incident management and problem-solving processes.
Implement efficient troubleshooting and escalation procedures.

5. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
Maintain accurate inventories, ensure compliance with licensing agreements, and optimize asset utilization.

6. Security and Compliance:Establish and enforce IT security policies, procedures, and best practices to safeguard data and systems.
Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.

7. Disaster Recovery and Business Continuity:Develop and maintain robust disaster recovery and business continuity plans to protect against data loss and ensure the continuity of critical operations.
Regularly test and update these plans to accommodate changes in the IT environment.

8. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
Negotiate contracts and service-level agreements (SLAs), ensuring adherence to agreed-upon terms and high service quality.

9. Performance Monitoring:Implement comprehensive performance monitoring and reporting tools to proactively detect and address performance issues.
Analyze performance metrics and recommend improvements to enhance system and network performance.

10. Documentation and Knowledge Sharing:

• Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
• Develop operational manuals and encourage knowledge sharing within the team to enhance operational efficiency.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.

2. Experience: A minimum of 10-15 years of experience in IT operations and maintenance, with at least 5-7 years in a leadership or directorial role, is typically required.

3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a significant advantage.

4. Leadership and Communication: Strong leadership, team management, and communication skills are essential for effectively leading diverse IT teams and collaborating with various stakeholders.

5. Problem-Solving and Strategic Thinking: Strong analytical and problem-solving abilities to address complex IT issues and make strategic decisions that align with organizational goals.

6. Regulatory Knowledge: Understanding of relevant industry regulations, compliance requirements, and the ability to implement and maintain compliance measures.

7. Project Management: Proficiency in project management methodologies and tools is essential for ensuring the successful delivery of IT infrastructure projects.

The IT Operation and Maintenance Director plays a critical role in maintaining the integrity and reliability of an organization's IT infrastructure. Their strategic vision, leadership, and operational expertise are vital for ensuring the consistent availability, security, and performance

Job Summary: The IT Operation and Maintenance Director is a senior leadership role responsible for overseeing, strategizing, and managing the operation, maintenance, and support of an organization's IT infrastructure, systems, and services. This position plays a pivotal role in ensuring the reliability, availability, and optimal performance of IT assets, while also providing leadership for the IT support functions. The IT Operation and Maintenance Director typically reports to the Chief Information Officer (CIO) or Chief Technology Officer (CTO).

Key Responsibilities:

1. Strategic Planning:Develop and implement long-term strategies for IT operation and maintenance that align with the organization's overall business objectives.
Establish and manage budgets, resource allocation, and performance goals for IT operation and maintenance.

2. Operation and Maintenance:Oversee the daily operation, maintenance, and performance monitoring of IT systems, networks, data centers, and other infrastructure components.
Ensure the highest level of system availability and performance while minimizing downtime and disruptions.

3. Team Leadership:Lead and manage the IT operation and maintenance teams, which may include system administrators, network engineers, helpdesk/support staff, and other IT professionals.
Recruit, mentor, train, and evaluate team members to maintain a high-performing and collaborative workforce.

4. Problem Resolution:Identify and resolve complex IT issues, incidents, and service disruptions through effective incident management and problem-solving processes.
Implement efficient troubleshooting and escalation procedures.

5. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
Maintain accurate inventories, ensure compliance with licensing agreements, and optimize asset utilization.

6. Security and Compliance:Establish and enforce IT security policies, procedures, and best practices to safeguard data and systems.
Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.

7. Disaster Recovery and Business Continuity:Develop and maintain robust disaster recovery and business continuity plans to protect against data loss and ensure the continuity of critical operations.
Regularly test and update these plans to accommodate changes in the IT environment.

8. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
Negotiate contracts and service-level agreements (SLAs), ensuring adherence to agreed-upon terms and high service quality.

9. Performance Monitoring:Implement comprehensive performance monitoring and reporting tools to proactively detect and address performance issues.
Analyze performance metrics and recommend improvements to enhance system and network performance.

10. Documentation and Knowledge Sharing:

• Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
• Develop operational manuals and encourage knowledge sharing within the team to enhance operational efficiency.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.

2. Experience: A minimum of 10-15 years of experience in IT operations and maintenance, with at least 5-7 years in a leadership or directorial role, is typically required.

3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a significant advantage.

4. Leadership and Communication: Strong leadership, team management, and communication skills are essential for effectively leading diverse IT teams and collaborating with various stakeholders.

5. Problem-Solving and Strategic Thinking: Strong analytical and problem-solving abilities to address complex IT issues and make strategic decisions that align with organizational goals.

6. Regulatory Knowledge: Understanding of relevant industry regulations, compliance requirements, and the ability to implement and maintain compliance measures.

7. Project Management: Proficiency in project management methodologies and tools is essential for ensuring the successful delivery of IT infrastructure projects.

The IT Operation and Maintenance Director plays a critical role in maintaining the integrity and reliability of an organization's IT infrastructure. Their strategic vision, leadership, and operational expertise are vital for ensuring the consistent availability, security, and performance

Indian Muslim foods stall near Redhill Canteen

We are looking for a Supervisor Cook /Chef :

1. With minimum 2 years experience

2. Indian Muslim Foods trained.

3. Jobs Mainly food preparation and cook

4. Full timer, can work OT if necessary

5. SGD $3000 - $4500

6. If no experience with a great learning heart All are welcome

Job Summary: The IT Operation and Maintenance Director is a senior leadership role responsible for overseeing, strategizing, and managing the operation, maintenance, and support of an organization's IT infrastructure, systems, and services. This position plays a pivotal role in ensuring the reliability, availability, and optimal performance of IT assets, while also providing leadership for the IT support functions. The IT Operation and Maintenance Director typically reports to the Chief Information Officer (CIO) or Chief Technology Officer (CTO).

Key Responsibilities:

1. Strategic Planning:Develop and implement long-term strategies for IT operation and maintenance that align with the organization's overall business objectives.
   Establish and manage budgets, resource allocation, and performance goals for IT operation and maintenance.
2. Operation and Maintenance:Oversee the daily operation, maintenance, and performance monitoring of IT systems, networks, data centers, and other infrastructure components.
   Ensure the highest level of system availability and performance while minimizing downtime and disruptions.
3. Team Leadership:Lead and manage the IT operation and maintenance teams, which may include system administrators, network engineers, helpdesk/support staff, and other IT professionals.
   Recruit, mentor, train, and evaluate team members to maintain a high-performing and collaborative workforce.
4. Problem Resolution:Identify and resolve complex IT issues, incidents, and service disruptions through effective incident management and problem-solving processes.
   Implement efficient troubleshooting and escalation procedures.
5. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
   Maintain accurate inventories, ensure compliance with licensing agreements, and optimize asset utilization.
6. Security and Compliance:Establish and enforce IT security policies, procedures, and best practices to safeguard data and systems.
   Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.
7. Disaster Recovery and Business Continuity:Develop and maintain robust disaster recovery and business continuity plans to protect against data loss and ensure the continuity of critical operations.
   Regularly test and update these plans to accommodate changes in the IT environment.
8. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
   Negotiate contracts and service-level agreements (SLAs), ensuring adherence to agreed-upon terms and high service quality.
9. Performance Monitoring:Implement comprehensive performance monitoring and reporting tools to proactively detect and address performance issues.
   Analyze performance metrics and recommend improvements to enhance system and network performance.
10. Documentation and Knowledge Sharing:

• Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
• Develop operational manuals and encourage knowledge sharing within the team to enhance operational efficiency.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.
2. Experience: A minimum of 10-15 years of experience in IT operations and maintenance, with at least 5-7 years in a leadership or directorial role, is typically required.
3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a significant advantage.
4. Leadership and Communication: Strong leadership, team management, and communication skills are essential for effectively leading diverse IT teams and collaborating with various stakeholders.
5. Problem-Solving and Strategic Thinking: Strong analytical and problem-solving abilities to address complex IT issues and make strategic decisions that align with organizational goals.
6. Regulatory Knowledge: Understanding of relevant industry regulations, compliance requirements, and the ability to implement and maintain compliance measures.
7. Project Management: Proficiency in project management methodologies and tools is essential for ensuring the successful delivery of IT infrastructure projects.

The IT Operation and Maintenance Director plays a critical role in maintaining the integrity and reliability of an organization's IT infrastructure. Their strategic vision, leadership, and operational expertise are vital for ensuring the consistent availability, security, and performance of IT systems, ultimately supporting the organization's operational efficiency and business continuity.

The IT Operation and Maintenance Director is a senior leadership role responsible for overseeing, strategizing, and managing the operation, maintenance, and support of an organization's IT infrastructure, systems, and services. This position plays a pivotal role in ensuring the reliability, availability, and optimal performance of IT assets, while also providing leadership for the IT support functions. The IT Operation and Maintenance Director typically reports to the Chief Information Officer (CIO) or Chief Technology Officer (CTO).

Key Responsibilities:

1. Strategic Planning:Develop and implement long-term strategies for IT operation and maintenance that align with the organization's overall business objectives.
   Establish and manage budgets, resource allocation, and performance goals for IT operation and maintenance.
2. Operation and Maintenance:Oversee the daily operation, maintenance, and performance monitoring of IT systems, networks, data centers, and other infrastructure components.
   Ensure the highest level of system availability and performance while minimizing downtime and disruptions.
3. Team Leadership:Lead and manage the IT operation and maintenance teams, which may include system administrators, network engineers, helpdesk/support staff, and other IT professionals.
   Recruit, mentor, train, and evaluate team members to maintain a high-performing and collaborative workforce.
4. Problem Resolution:Identify and resolve complex IT issues, incidents, and service disruptions through effective incident management and problem-solving processes.
   Implement efficient troubleshooting and escalation procedures.
5. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
   Maintain accurate inventories, ensure compliance with licensing agreements, and optimize asset utilization.
6. Security and Compliance:Establish and enforce IT security policies, procedures, and best practices to safeguard data and systems.
   Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.
7. Disaster Recovery and Business Continuity:Develop and maintain robust disaster recovery and business continuity plans to protect against data loss and ensure the continuity of critical operations.
   Regularly test and update these plans to accommodate changes in the IT environment.
8. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
   Negotiate contracts and service-level agreements (SLAs), ensuring adherence to agreed-upon terms and high service quality.
9. Performance Monitoring:Implement comprehensive performance monitoring and reporting tools to proactively detect and address performance issues.
   Analyze performance metrics and recommend improvements to enhance system and network performance.
10. Documentation and Knowledge Sharing:

• Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
• Develop operational manuals and encourage knowledge sharing within the team to enhance operational efficiency.