Total 70 Manager operations engineer job vacancies in Singapore Changi

Ensure that all functions are efficiently performed. Manage operations and retail teams in all functions, including sales productivity, stock, client experience, client relationship management, customer service, staff training and development, store procedures, store planning with the help of all departments. Oversee and drive the successful implementation of the retail strategy in all distribution channels. Ensure that the highest level of customer service is delivered to clients. Drive business growth and make sure that the financial goals and qualitative objectives are met. Implement a sustainable distribution strategy that will enable the brand to achieve its quantitative and qualitative objectives.

The Operations Executive is responsible for the planning, organizing, and directing, managing and evaluation of the daily operations in PRISM+. He/She also works with internal and external teams to ensure daily operations such as planning, execution, and reporting of deliveries and fleet operations of the ceiling fan delivery teams or TV/Monitor/RMA delivery teams

• Supervising and managing daily operations
• Assist with day-day logistics and warehousing activities
• Evaluating and reporting on various metrics and performances
• Develop strategies for efficient workflows
• Daily and monthly reporting of deliverables and KPIs
• Inventory management and replenishment of equipment and tools

• Experience with Microsoft Office (Excel, Word, Powerpoint) and being tech savvy
• Operations and management experience
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced, team oriented environment
• Ability to multitask and manage daily operations

Job Scope

• Recruit, select, train, assign, schedule, coach, counsel, and discipline employees
• Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
• Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes
• Accomplish operations and organization mission by completing related results as needed
• Meet or exceed operations labor budget expectations
• Manage staff levels, wages, hours, contract labor to revenues
• Run a safe, injury/accident free workplace

Job Requirements

• Conflict Management
• Organization
• Decision-Making
• People Management
• Data Entry Skills
• Data Processing Skills
• Dependable
• Reporting Skills
• Deadline-Oriented
• Budget Development
• Critical Thinking Skills

Responsibilities:

Facility Setup and Infrastructure -

• Oversee the selection and setup of production line within the existing facility.
• Ensure infrastructure meets required quality and regulatory standards.

Project Planning and Execution -

• Develop comprehensive project plans, timelines, and budgets in collaboration with the WW programme management team.
• Define project scope, objectives, and deliverables in collaboration with each functional manager.
• Identify key milestones and ensure on-time, on-budget completion.

Process Development -

• Establish and document standardized production processes & Implement lean manufacturing principles to maximize efficiency.
• Collaborate with WW team to tailor and transfer WW standard production process for local use.
• Ensure that Make-To-Order processes are optimized to meet global customer demands efficiently, including availability and use of loaners.

Team Leadership -

• Ensure the training and management of cross-functional teams, including production staff, engineers, production planning team, etc are conducted and certified competent.

Stakeholder Management -

• Collaborate with internal and external stakeholders, including suppliers, customers, and WW team & Provide regular project updates to them.

Operational Readiness -

• Conduct test runs and process validations before full-scale production.
• Develop operational protocols & prepare for long-term operational sustainability and scalability, integrated into the existing operational model and activities.

Make-to-Order (MTO) Operations -

• Implement and manage Make-To-Order production workflows to fulfill custom orders efficiently.
• Coordinate closely with sales and customer service teams to meet diverse global customer requirements.
• Ensure timely delivery of high-quality, customized avionics equipment to international customers.

Requirements:

• Degree in Engineering, Operations Management, or Project Management, or a related field
• Minimum 5-8 years working experience in equivalent function
• Knowledge of business operations in an industrial environment with strong analytical skills
• Proven experience in project management in a worldwide matrix environment
• Demonstrated leadership in setting up new production facilities and operations, managing direct/indirect cross-functional teams
• Excellent communication, problem-solving and stakeholder management skills
• Able to attend virtual meetings after office hours (With French counterparts)

Other information:

• 1 Year Contract
• Working Location: Changi
• Working Hours: Monday - Friday, 9am - 6pm
• Company shuttle bus service is provided from designated MRT stations

The Food & Beverage Operations Manager assists the Senior Assistant Director of Food & Beverage to lead the Food and Beverage operations, by ensuring and maintaining the strategic and tactical positioning as a world class operation. The position is responsible for supervising the overall success of the day to day operations by adhering to the standards, the long term positioning as well as achieving all established KPI’s in the areas of revenue/profit, cost and expense management, quality commitment, team morale, recruitment of the best international and local talent as well as ensuring and upholding the innovative and creative reputation of the division.

Primary Responsibilities

Oversees Daily Operations and Achieves Targets

• Supervises the overall daily operation and assures highest service and product standards are met to consistently exceed guest’s dining experience expectations in any of the hotel’s Food and Beverage venues.
• Assures that all managers in Food and Beverage are aligned and follows the strategic intent as set out by the Director of Food and Beverage.
• Walks all Food and Beverage front and back of the house areas regularly on a daily basis. Notes on any shortcomings and takes appropriate action.
• Spends majority of his time in operations.
• Daily communication with Culinary to ensure food prepared is of the agreed standard and consistent at all times.
• Ensures consistency of quality, taste, presentation, temperature of beverages served in all Food and Beverage Outlets.
• Ensures maximum creativity in all Food and Beverage presentation.
• Ensures application of procedures and regulations to team members concerning hygiene (HACCP or Food Safety)/Fire Safety/emergency procedures.
• Reviews daily financial reports.
• Shares information of operations to Assistant Director, Food and Beverage.
• Attends daily Food and Beverage Briefing, monthly Food and Beverage Meeting and other scheduled meeting for Food and Beverage department in the absence of Assistant Director, Food and Beverage.
• Maintains proper and adequate controls over purchase orders and requisitions.
• Reviews Food and Beverage Cost and ensures it is in line with budget and forecast.
• Converses with guests in restaurants and bars to solicit comments.
• Controls casual labour and overtime submitted by Managers before sending for approval.

Marketing Plan and Revenue Management

• Works closely with Senior Assistant Director of Food and Beverage to plan business strategy and reviews ongoing action plan progress.
• Establishes an annual promotional calendar and plans menu with Senior Assistant Director of Food and Beverage.
• Works closely with Marketing Communication on promotional strategies for the Food and Beverage department.
• Makes recommendations to the Management on other potential source of revenue.
• Ensures all reports generated are accurate before submission.

Management and Leadership

• Is a mentor and role model.
• Proactive, innovative with in depth Food and Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards via collaborative and enabling leadership style. Provides regular team meeting for training and arranges examinations for the team members to achieve higher standards and skills.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using various coaching styles.
• Displays cultural affinity and show empathy to all team members.
• Coaches and trains the managers to prepare them to move to the next level.
• Reviews work performance of all colleagues to make sure that established procedures and policies are being followed.
• Enforces and upholds highest standards of discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Regularly solicits feedback from Manager on performance of individual colleagues and/or personally observes colleagues performance.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provides a level of Safety and Security for guests and colleagues.
• Leads Food and Beverage recruitment together with Executive Assistant Manager, Food and Beverage.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.

Training, Learning and Development of the Team

• Streamlines all training requirements and ensures the Managers co-ordinate all arrangements for proper execution of instructions.
• Ensures colleagues are aware of hotel rules and regulations.
• Ensures colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistently develops in self-learning and development of own skill and knowledge.

Other Responsibilities

• Develops own knowledge and skills to grow as business partner and leader.
• Ensures confidentiality of all matter.
• Performs any other duties that may be assigned by the Head of Department.
• Provides honest and fair feedback to the Director of F&B / Senior Assistant Director of F&B.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts.
• Performs any other duties and responsibilities that may be assigned.

Job Responsibilities

• Oversee and manage day-to-day cargo operations, including cargo acceptance, documentation, build-up, breakdown, loading, unloading, delivery, etc.
• Ensure adherence to operational and safety procedures and standards including corporate and other regulatory requirements
• Ensure smooth and efficient handling of both import and export cargo
• Handle any cargo irregularities and claims in accordance with the company’s standard procedures
• Work closely with ground handling agents, monitor their performance and provide feedback
• Prepare regular cargo reports and performance data for management review
• Supervise and provide guidance to cargo staff, including cargo agents, handlers, and other personnel, to ensure smooth and efficient operations

Requirements

• Bachelor's degree in any discipline
• At least 10 years of experience in the air cargo industry
• Strong understanding of air cargo regulations, including safety and security requirements
• Excellent verbal and written communication skills
• Strong leadership and team management skills
• Ability to identify and resolve issues related to cargo operations

At SASS (Singapore Aero Support Services Pte Ltd), we are looking for a highly motivated individual with strong expertise in operational management to join our expanding team.

Working alongside the management team, you will lead and direct a large team of 50 to 60 personnel as part of your daily scope, coupled with extensive reporting and KPI management.

You will be an integral part of the core operations team and it is paramount to cooperate across other operational divisions to achieve common objectives.

If you are a team player who is willing to take up challenges, perform under pressure and understands the complexities within the aviation operational, logistics and transportation management function, we look forward to receiving your application.

Job Responsibilities

• Oversee daily logistical operational function and ensure KPIs are met.
• To ensure business impact are identified, reported on, and managed at all times.
• To identify and deliver operational excellence across the logistics team.
• To lead and facilitate LEAN / process improvement through digitalisation for the logistics team.
• To support the delivery of better value and greater efficiency through identification and elimination of unnecessary complexity within business processes.
• To actively monitor operational risks to foresee/identify potential problems and provide solution to address it.
• Ensure compliance with safety and quality guidelines.
• Administration and supervision of staff under his charge.
• Perform Data Analysis, setting goals, and Reporting: Utilize data-driven insights to monitor key performance indicators (KPIs), develop strategies & roadmap, evaluate logistics and warehouse performance, and present regular reports to senior management.

Requirements

• Bachelor’s degree in logistic/supply chain management or equivalent work experience in logistics field.
• Min 3 years of working experience in logistic, preferably related to aviation industry.
• Prior experience in managing an operation size of 50-60 personnels will be added advantage.
• Good knowledge on warehouse management using SAP, inventory planning and transport management.
• Good presentation skills and experience in handling industrial relations matters.
• Possess strong leadership skills and driving performance.
• Effective communication and interpersonal skills to interact with diverse stakeholders.
• Problem-solving ability and proactive approach to identifying and resolving operational/supply chain issues.
• Comfortable working in a fast paced and matrix organisation.
• Good computer skills e.g. Microsoft Excel and power point.

• Manage and steer suppliers (e.g. instructors, fleet management, facility management, simulator experience) according to clearly defined processes and up to the highest standards to guarantee a smooth operation of the upcoming Porsche Experience Centre (PEC) in Singapore
• Develop and implement detailed operations guidelines including all relevant processes for the daily operations
• Take initiative to improve operational processes and plans consistently, and measure the success of the various experience formats for continuous optimisation in regard to quality, efficiency and financial KPIs
• Manage the PEC car pool and work closely with the enclosed Service department (workshop) to ensure a safe and efficient usage of each car
• Coordinate closely with internal stakeholders to promote an integrated cross-departmental working culture and cross-functional support, and continuously assess any rising needs and plan measures accordingly
• Liaise with Porsche AG and other PECs around the world to exchange best practices and top keep innovating the experience offer at the PEC Singapore

• Bachelor’s or Master’s degree in marketing, leisure event management, business administration or related disciplines
• Minimum 5+ years relevant working experience in automotive, event planning or related business area
• Well-established project management skills, and aptitude for managing multiple suppliers simultaneously
• Highly motivated team player with a customer focused mindset, excellent communication and interpersonal skills, and strong attention to detail with a solution-oriented attitude
• Willingness to work in a multicultural environment and to work on weekends
• Fluency in written and spoken English, any additional regional language skills is advantageous
• Racing licence and/or ‘Porsche Certified Instructor’ certification is a plus

Primary Objective:

Assist the Head of Internal Audit in discharging its responsibilities by performing independent review to ensure :-

•    Soundness and adequacy of governance, risk management and internal control system
•    Compliance with statutory and regulatory requirements as well as internal policies and guidelines.
•    Coordinate and supervise audit assignments to ensure timely completion and efficient execution.  
•    Provides consultative role in review of proposal papers for development of new and variation to the existing Islamic banking products & services as well as new and enhancement of framework, policies and guidelines to ensure the necessary control features are incorporated.

Key Responsibilities:

•  Coordinate annual risk assessment exercise of all the operating units under the purview of this section for establishment of annual audit plan.
•  Plan and supervise the execution of risk-based audits as per annual audit plan established.
• Review audit scopes and audit programs for execution by audit team to ensure audit objectives are met with adequate coverage.
• Review draft audit findings and works performed by audit team to ensure issues raised are appropriate and valid for audit discussion.
• Attend audit exit discussion with the respective Head of BG/FG & BA/FA to discuss audit issues as well as recommendations to improve system of internal control
• Review and finalize audit reports for sign off by Head of Internal Audit and Functional Group Head, RHB Bank Singapore
• To provides value-added service through recommending the key controls required in review of proposals for new and variation to existing Islamic products and services, new and enhancement to existing policies and guidelines.
•  Train, coach, motivate and provide guidance to the staff in the section.
• Assist Head of Internal Audit in supervising and ensuring smooth operations of IAD

OPERATION MANAGER (AIR FREIGHT)

Responsibilities:

• Oversee the daily operations of export & import of airfreight shipments.
• Collaborate with various departments within the airfreight division to optimize procedures and minimize inefficiencies.
• Lead the implementation of new business initiatives. Comprehend customer needs and spearhead business implementation efforts.
• Foster a culture of continuous improvement and collaborate with stakeholders to ensure employees receive the necessary training to perform their tasks and achieve excellence.
• Conduct annual performance reviews for the airfreight department
• Maintain records of team training activities for airfreight team

Requirements:

• Min GCE “O” Level
• Min 5 years of airfreight experience
• Strong communication and interpersonal skills required.

As Industrial Operations Manager of the Regional Company:

The job holder will be in charge to organize the full process of the Partnership Memo (PM):

• Maintain a data base of all the status of all the documents related to the PM
• Cross information (from sales forecast, Go To Market, Gates, communication with stakes holder) to ensure all necessary PM are asked for and received
• Obtain the signature from all stakeholders and distribute the signed copies
• Get the relevant Statement of Work (SoW), detailed KIP Price and responsibility matrix in RACI format (when possible and relevant)
  

In the KIP process, in coordination with IOD, CDs, KIP managers the position will be in charge of:

• Liaise with the OU to maintain a data base on the date of coming into force of the main contract, of the KIP contract, of the significant variation of the KIP contract, of the end of the KIP contract and of the end of the main contract
• To organize yearly with the KIP manager the evaluation survey with the exporting units having a contract with a KIP, to collect the feedback of these OU on the performances of the partner
• To obtain a KIP evaluation report from the OU at the renewal of a KIP qualification and at the end of a contract.
• To monitor the implementation of any action plan linked to a Risk Factor
• To monitor and if required to implement with the KIP any maturity or improvement plan decided by the IOD and KIP Managers during the qualification phase or as a consequence of the yearly feedback from OU.
  

In bid phase, the position will :

• Support the bid team (from OU or the Country of destination) in the specification of the SoW and in the negotiation with the Key Industrial Partners (KIP).
• Participate to the evaluation of the best contractual scheme with the KIP;
• Participate to the price analysis of the KIP in a reverse engineering mode based on the SoW/Detailed price/Responsibility matrix. This is to check the consistency between the added value and the price of the KIP
  

In project phase, the position will:

• Analyze the initial sub-contract when the Key Industrial Partners (KIP) is subcontractor or the consortium agreement when the Key Industrial Partners (KIP) is co-contractor, and any potential future variation orders or amendments ;
• Contribute to implementation of Framework Agreements with Key Industrial Partners (KIP) and the Risk Factor action plans under IOD responsibility;

In addition to the above, the Job Holder will be in charge of all the tasks devoted to his/her position pursuant to the Internal Instructions of the Group as well as Board resolutions of the RC.

• More generally, the Job Holder will participate to the securing of the day-to-day operations of the Regional Company and the involved Thales Operational Units with due reference to the best practices and ethics rules.
• The Job Holder will be required to travel from time to time in the Regions covered by the RC

Requirements

• Good understanding of both local industrial partners need for Thales Business Lines as well as of Thales Compliance policies ;
• Good experience in bids, projects, operations, management & negotiation areas ;
• Deep knowledge of the Thales Group and a broad understanding of the various BLs ;
• Business and finance competence ;
• Autonomous, well-versed in internal control, organised, detailed-oriented and work on schedule ;
• Good team player with strong analytical, management, communications and interpersonal skills ;
• Good Leadership competencies in line with Thales Leadership Model.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Project Manager (Brand Operations) 

Fixed term contract

We're looking for a highly motivated and detail-oriented Project Manager to champion brand consistency across our tech client’s APAC go-to-market (GTM) activations. You'll be the guardian of our client’s brand, ensuring that every campaign, event, and piece of content aligns with their brand guidelines and messaging. If you're passionate about AI, possess exceptional project management skills, and thrive in a dynamic environment, this role is for you. 

Role: 

• Champion brand consistency: Ensure all GTM activities across APAC adhere to our brand guidelines and messaging.
• Manage brand review process: Scrutinize brand-related content (e.g., website copy, social media posts, presentations) to ensure alignment with guidelines.
• Collaborate with marketing teams: Work closely with product marketing to maintain a GTM activity calendar for leadership visibility.
• Maintain playbooks: Stay updated on brand changes and ensure regional playbooks reflect the latest, collaborating with agencies on collateral updates.
• Stay informed: Keep abreast of industry trends, competitive landscape, and consumer needs in APAC.
• Foster relationships: Build strong relationships with key partners and agencies across the region.
• Manage projects: Deliver projects on time and within budget, adapting to changing deadlines and priorities.
• Communicate effectively: Provide clear and concise communication to global and local stakeholders.

You:

• BA/BS degree or equivalent experience
• 6+ years of experience in an advertising agency or in-house capacity working in a technology or entertainment company  in project management

• Passionate about AI: possess a strong understanding of industry trends.
• Adaptable: Able to manage ambiguity and thrive in a constantly changing environment.
• Project management expert: Exceptional project management skills with a proven track record of success.
• Excellent communicator: Able to create clarity, provide clear instructions, and communicate effectively with diverse stakeholders.
• Exceptional verbal and written English communication and presentation skills and - ideally - fluent in another Asian language to cover projects spanning across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Job Description

Key Responsibilities

Supervises employees involved in a variety of production and/or operation functions such as assembly, inspection, test, and/or final test which is related to the manufacturing of the company's capital equipment and systems, electronic, mechanical, electro-mechanical, and/or components, subassemblies and subsystems.

Prioritizes production schedules based on available manpower, equipment efficiency, capacity and materials requirements.

Participates in operational meetings. Supports the development and tracking of organization performance metrics. Schedules and conducts milestone meetings. Responsible for meeting or improving cycle time performance and other metrics.

Ensures timely response to operations issues impacting customer satisfaction; acts as an interface in the establishment of and ensuring conformance to customer/vendor requirements; prepares detailed analysis of cost of quality opportunity and initiates corrective action.

Oversees the prevention of employee accidents and injuries. Responsible for ensuring and documenting that all department employees (including temporaries) receive and follow appropriate department training including Environmental, Health and Safety training. Implements, emphasizes importance of, and monitors compliance to appropriate safety policies and procedures.

Develops personnel to include training and career development; manages the performance management process to include the development of team and individual goals, implementing employee development plans, and coaching. Manages the employee selection, hiring, reward and discipline processes.

Support the analysis of and plans for maximum production capacity optimization; implements and monitors manufacturing or dept. processes that collect, analyze and report key measurement data and real time status.

Identifies process and quality changes designed to improve manufacturing or department capabilities. Drives Lean, Safety and Quality. Takes corrective action.

Other Requirements: This position may require standing for extended periods of time, walking, working in tight spaces, bending, squatting, twisting, kneeling, reaching, lifting, the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.

Additionally, because this position also may involve working in a clean room, the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields may be required.

Functional Knowledge

• Demonstrates understanding and application of procedures and concepts within own job family and basic knowledge of other related job families.

Business Expertise

• Applies understanding of how the team relates to other closely related areas to improve efficiency of own team

Leadership

• Has formal supervisory responsibilities; sets priorities for and coaches employees to meet daily deadlines

Problem Solving

• Uses judgment to identify and resolve day-to-day technical and operational problems

Impact

• Impacts the quality, efficiency and effectiveness of own team and its contribution to the business unit, department or sub-function

Interpersonal Skills

• Uses tact and diplomacy to exchange information and handle sensitive issuesMay be required to interact with outside customers, vendors or suppliers

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Key Responsibilities

Leads the Industrial Engineering Team. Oversees methods and analysis including process design, time and motion study, and leads continual improvement initiatives.

Ensures projects and programs within areas of responsibility are completed and implementation into business with quality tools, supporting processes and ongoing measures for success. Includes improved efficiency and cost savings. Works across organizations to provide business case for Plan of Record and IE projects. Ensures cost analysis, and return on investment calculations associated with project meet annual operation plan and budget.

Leads ergonomics / human factors initiatives, drives process improvements, and provides engineering solutions. Drives and implements Ergonomic improvements across multiple functions.

Ensures manufacturing rearrangement projects, plant layouts, material flow and warehousing designs are optimized for cost, capability and capacity. Leads manufacturing and warehouse rearrangement projects across multiple functions; coordinates the efforts of other IE's to achieve plan of record objectives.

Drives the strategic implementation of product introductions into volume manufacturing by developing factory space, capacity and capability solutions. Develops the New products factory capability roadmap for assigned work centers.

Drives the development of specialized tooling solutions for the assembly, integration and intra-plant transport of modules, assemblies and mainframes.

Serves as a role model and sets the example, whose behavior is emulated by other engineering team members. (Safe behavior, follow proper protocols and procedures, including core values).

Drives capacity/demand analysis business processes and ensures that capacity planning processes are deployed and maintained across multiple functions. Oversees solutions to address capacity constraints and works with Operations and Logistics organizations to implement these solutions prior to production ramp. Drives manufacturing and logistics initiatives to improve factory asset utilization and production processes.

Leads and drives the effort to establish and document business processes across multiple functions.

Functional Knowledge

• Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families

Business Expertise

• Applies understanding of the industry and how own area contributes to the achievement of objectives

Leadership

• Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges

Problem Solving

• Identifies and resolves technical, operational and organizational problems

Impact

• Impacts the level of service and the team’s ability to meet quality, volume, and timeliness objectives
• Guided by policies and resource requirements within business unit, department or sub-function

Interpersonal Skills

• Guides, influences and persuades others internally in related areas or externally

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Proficio is an award-winning managed detection and response (MDR) services provider. We provide 24/7 security monitoring, investigation, alerting and response services to organizations in healthcare, financial services, manufacturing, retail and other industries. Proficio has been highlighted in Gartner’s Market Guide for Managed Detection and Response Services for the last three consecutive years. We have a track record of innovation. Proficio invented the concept of SOC-as-a-Service. We were the first MSSP to provide automated response services and the first in our space to provide a risk scoring dashboard.

Our typical client is a medium to large-sized organization that lacks the in-house resources to address the challenges of a rapidly changing threat landscape. The difficulty of hiring and retaining cybersecurity professionals are widely understood but our prospective clients also struggle to effectively harness technology and build hardened processes.

While Proficio has developed a unified service delivery platform designed to meet the needs of the most demanding clients, what sets us apart is the quality and passion of our people. We believe the SOC of the Future will meld the creativity of human intelligence with the power of advanced technologies like AI.

SUMMARY

Reporting to the VP of Global SOC Operations, the Sr Manager of APAC SOC Operations is a role with responsibility to lead a team of compromised of SOC and Threat Intelligence staff. Proficio currently has three SOCs and our APAC location operates 24 hours a day with multiple shift conventions, plus offsite staff operating in specific customer environments. Your responsibility is to continuously improve the productivity and quality of output of the SOC, meet customer SLAs, and build a high performing team. As a technical leader, you will also be responsible for interacting with clients to discuss their requirements and issues.

RESPONSIBILITIES

In the portion of this role that oversees our APAC SOC Analyst team:

• Coordinate and lead global strategic initiatives to continuously provide improvements in service delivery to our customers

• Oversee the hiring, development, and training of our team of Security Analysts and Incident Responders
• Oversee SOC processes and review their application to ensure that SOC’s controls, policies, and procedures are operating effectively
• Sets standards and KPIs that align with corporate goals for service delivery and report on agreed metrics
• Communicate with customers on technical and service delivery issues when needed
• Integrate and coordinate with other SOC teams, Device Management, R&D, and Customer Success to streamline service delivery

In the portion of this role that participates in and runs the Threat Detection Department:

• Oversee the direction and output of Use Case Development.
• Assist when needed on development projects, including but not limited to developing and creating new use cases for our base library including documentation, maintain existing base library, and modify alerts in library as required by the current threat landscape.

• Sets standards and KPIs that align with corporate goals for service delivery and report on agreed metrics

In the portion of this role that participates in and runs the Threat Intelligence Department:

• Oversee the direction and output of Threat Intelligence operations.
• Assist in developing and creating relevant and effective processes, procedures, and documentation
• Sets standards and KPIs that align with corporate goals for service delivery and report on agreed metrics

• 5+ years of supervisory experience working in Security Operations Centers - experience working for an MSSP/MDR is desirable
• Strong understanding of security operations, threat hunting methodologies, incident response and architectural dependencies of security technologies
• Experience with Splunk, Elastic, and ServiceNow is desirable
• Experience in developing frameworks for knowledge transfer, training and education
• Credibility advising clients and managing communications throughout the lifecycle of the relationship
• Successful track record as a leader, people manager, communicator and motivator
• Strategic mindset and the capability to plan effectively
• Ability to excel in a fast-paced environment and work under pressure
• Current or past certifications: CISSP, CISM and SANS knowledge would be viewed positively
• Bachelor’s degree in Computer Science, Information Technology or similar field, or equivalent

LOCATION & TRAVEL:

• Position is located in our Singapore SOC
• Position will require some international travel

• Opportunity to work in a progressive organization with structured training and roadmap for success

• Lunches and fun employee activities!
• Experience in one of the hottest IT industries today

Proficio is an EOE employer.

Job Scope:

- Manage and lead the manpower for the company operation

- Sources and interview the candidate

- Teach and guide the new employee

- Manage the employee's salary

- Comply to director's decision and order

- Make sure the company operate efficiently and productivity

- Help the company look for the new sales and business opportunity

- Manage company's vehicle maintenance and repair

Job Requirement:

- Must have Class 3 driving license

- Have at least 2 years management experience

- Have at least educaton level with Degree certificate

Applied Materials is an innovation-driven company. Our ability to identify emerging technologies that can complement and leverage Applied’s materials engineering expertise is critical to the company’s continued growth. To accelerate our growth programs, Applied Materials fosters a vibrant innovation network of academics, researchers, government organizations, commercial partners and entrepreneurs in the ecosystems we operate in. Singapore is a key ecosystem for Applied Materials. Refer to the link for more information. https://www.appliedmaterials.com/company/collaboration

Applied's Joint Lab for Applied Process Equipment Accelerator (APEX) aims to develop materials and components for semiconductor equipment, as well as new processes that maximize resource efficiency and minimize material waste in manufacturing. These innovations are targeted for Industry of Things (IoT), Communications, Automotive, Power and Sensors (ICAPS) markets, which are strategic growth areas for Applied Materials. The joint lab will also enable small and medium-sized enterprises (SMEs) in Singapore to support development of these solutions.

As a Program Manager, you will support APEX Strategy and Operations leadership and partner with the South East Asia Regional Office in Singapore to identify new growth opportunities in supplier development, build and manage partnerships with research performers and execute on key initiatives to realize this growth.

Key Responsibilities

• Drive strategic programs to establish plans, milestones and priorities and ensure regular communications / updates to stakeholders. Anticipate risks and roadblocks, manage program prioritization, timelines, and balance business needs versus technical / operational constraints.
• Support management to identify key requirements, develop & implement strategic growth agendas including a strong focus on talent, and productivity, and suppliers
• Structure and execute analyses to develop recommendations and drive execution / implementation in a fast-paced, deadline-driven environment.
• Collaborate with internal teams to ensure seamless integration of partner activities with overall business operations.
• Originate, negotiate and execute ecosystem partnerships in Singapore and the region to accelerate new business opportunities from inception to execution.
• Build and maintain relationships with key ecosystem stakeholders (government agencies, public research entities, universities, tech startup ecosystem) to ensure Applied Materials is strategically positioned

Skills & Competencies

• Strong analytical skills and effective problem solvers, with ability to navigate ambiguity
• Excellent communicator, with the ability to manage and influence stakeholders at all levels
• Strong sense of ownership and ability to work across different functions and BUs
• High learning agility to quickly understand the value drivers in numerous science and technology fields
• Someone who is excited by the possibilities of how technology can play a role in improving our lives, and is interested to accelerate and translate technology innovations to business through partnerships

Education and Experience

• Bachelor in any Engineering or Science related discipline with min 4 years of relevant experience
• Experiences in public-private partnership, strategic operations, project management and talent engagement
• Experienced in structuring and negotiating partnership deals; Familiarity with legal contracts e.g. NDAs, research collaboration agreements, MOUs
• Good knowledge of the high technology or semiconductor industry (good-to-have)
• Experiences working across time zones in multi-functional global teams

Job Scope:

- Manage and lead the manpower for the company operation

- Sources and interview the candidate

- Teach and guide the new employee

- Manage the employee's salary

- Comply to director's decision and order

- Make sure the company operate efficiently and productivity

- Help the company look for the new sales and business opportunity

- Manage company's vehicle maintenance and repair

Job Requirement:

- Must have Class 3 driving license

- Have at least 2 years management experience

- Have at least educaton level with Degree certificate

To oversee and ensure that airport operations during the operational shift run smoothly and efficiently whilst complying with the established safety, security and quality standards.

To deliver the best possible operation and airport service experience to ensure our customers always feel special, valued and recognised regardless of circumstance.

Key Responsibilities:

Safety First, Quality Always

• Rigorously execute corporate safety, security and quality policies to ensure the station, employees and suppliers are fully compliant with all regulatory requirements and quality standards
• Achieve absolute operational integrity, with zero safety defects and security infringements
• Support local airport management to identify and mitigate personal, safety and security risks in the workplace for employees (suppliers included) by promoting and developing a culture of zero tolerance on safety and security incidents
• Act as the Airline’s Operational Duty Holder (ODH) delegate of the airport adhering to the risk escalation process to the Functional Duty Holder (GM ASD)

Operational Excellence

• Act as the escalation point for the Ground Handling Agent
• Manage and oversee Ground Handling Agent teams dedicated to Cathay flight operations to achieve operational excellence, being on time and error free
• Help to implement innovative ideas and proactively strive to do things differently and better in all aspects of our business and operations
• Continuously drive improvement in operational performance, effectiveness and productivity
• Ensure and conduct regular Quality Control checks on station performance, including provision of service by suppliers
• Conduct thorough flight briefing to the team as required
• Undertake any other reasonable task as requested

Outstanding Product and Services

• Uphold and effectively utilise products and services to provide the highest possible quality of experience for our customers across all touch points
• Support and ensure the team to deliver ‘Service Straight From The Heart’ on a daily basis to create genuine connection and memorable experiences for our customers across all points of contact
• Ensure people and team (including suppliers) are up-to-date with the latest product knowledge Proactively support the use of new technologies in customer services
• Ensure the airport lounge is run with the highest level of service standards and is customer centric
• Confer recognition on and help to earn the loyalty and emotional attachment of our highest-value

Crisis Management Capability and Preparedness

• Support the internal team and suppliers to have the capabilities for effectively handling Emergency and Accident (E&A), Irregular Operations (IROPS), and other foreseeable airport contingencies
• Help to facilitate exercises, reviews, and provide assistance in developing contingency plans and manual fall-back procedures so that they are up-to-date and meet the required standards
• Proactively prevent and manage flight disruptions and irregularities
• Ensure customers are cared for, informed and given choice where possible through the use of disruption management tools

People and Team

• Lead, support and encourage own team to achieve success
• Build a strong and motivated team, ensure the right people are in place to foster positive team spirit and facilitate teamwork
• Supervise and mentor direct reports, encouraging effective collaboration
• Develop employees with high potential and identify learning opportunities to ensure appropriate training and development programmes are in place to suit both self-handled and 3rd party ports as appropriate
• Maintain active and ongoing dialogue in relation to employee goals and performance
• Actively engage with employees to enhance communication and their understanding of department goals
• Demonstrate leadership and lead by example in accordance with Cathay Pacific’s core values
• Enhance the employee experience in line with the role level and Cathay Pacific’s internal brand promise

Supplier Management

• Monitor and conduct regular (at least monthly) performance review meetings with suppliers
• Implement action plans in an efficient manner and keep track of progress with documented records

Cost Efficiency and Productivity

• Manage daily productivity and flexibility in resource deployment and be involved with rostering as required
• Drive down costs and seek new revenue opportunities
• Support and carry out station administration duties, including rostering as required
• As a local functional representative responding and co-ordinating on appointed matters

Represent Cathay interests in the Airport Community

• Develop external airport relationships in the best interests of the Company – authorities, suppliers and service providers, Oneworld partners, and other airlines
• Ensure competition compliance involvement in airport-related industry affairs
• Protect and advance the Company’s reputation

E&A

• Emergency and Accident and Crisis Response responsibilities as required

Requirements:

Academic Qualifications

• A Diploma qualification in an Airport or service-related discipline is a minimum
• A Bachelor’s degree in an aligned field is desirable

Knowledge, Skills, Training and Experience

• Excellent command of written and spoken English is mandatory with the local language being an advantage
• Three years’ airport operational / customer handling experience
• At least one years’ recent experience in a supervisory / management capacity with demonstrable ability to establish an appropriate plan and course of action for self and team to accomplish a specific outcome
• Superior independent working capabilities with strong decision-making skills
• Self-motivated and committed leader who enjoys teamwork
• Strong customer service mentality with superior interpersonal skills
• Full technical knowledge and capability (multi-skilled) to competently perform each airport job function
• Thorough understanding of company policies and international regulatory procedures and all required local regulatory matters
• Broad understanding of the mode of operation of the Company, Oneworld partner carriers and other airlines
• Understanding of relevant international regulatory safety, industry and operational requirements and trends
• Ability to handle and react effectively and spontaneously to the different operational modes such as normal operations, disruption, Emergency and Accident and contingency situations
• Adapts to and embraces constant change

1. In-depth understanding of the pain points of content creators, the growth demands at different stages, the formation of platform-based operation flow, and continue to improve the experience of creators;

2. Responsible for acquiring potential creators, quality IP and content;

3. Ability to activate the content creator community through different tactics;

4. Continuously iterate the operation workflow of content creators and also lead to improvements of operation tools in order to improve the operation efficiency.

Roles & Responsibilities

1. Identifying areas where operational processes can be improved for efficiency and cost-effectiveness, and implementing necessary changes.
2. Oversee and coordinate the work of different departments or teams within the organization, ensuring that everyone is working together effectively to achieve operational goals.
3. Assisting in creating and managing budgets for various operational activities, and ensuring that expenditures are in line with financial constraints.
4. Preparing reports and updates for senior management, outlining key performance indicators and operational metrics.
5. Uncover any customer issues or service lapses and discuss them with the management team, to devise ways of improving, and resolving problems and complaints
6. Work closely with the management team to set and/or implement policies, procedures, and systems and to follow through with implementation.
7. Any other duties as assigned from time to time

Requirements

• Minimum 2 years of experience working in a warehouse setting or in logistics; experience in operating Management
• Strategic thinking ability, proven implementation results
• Experience in customer service with good communication & interpersonal skills
• Willingness to work flexible hours, including overtime and weekends

Additional Information

1. Working Location: Alps Ave
2. 5.5 working days, Afternoon Shift with shift allowance.

How to Apply:

Interested applicants may click 'Apply' or contact the Recruitment Team via WhatsApp at +65 97815157 (Lijun).

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.  

Why you will love this opportunity as People projects and operation support manager at Civica

In this exciting 12 months contractual role, you'll drive the delivery of workforce solutions, ensuring smooth coordination and insightful reporting to fulfil our customers' needs while promoting a high level of employee engagement.

Overseeing a network of 300+ schools, all valued customers, you'll collaborate closely with the HRBP from our People team—truly a people-centric role! We're in search of a dynamic leader with a track record of managing large-scale projects. In this position, you'll supervise a team of 3-5 People Support Specialists and executives. This role involves direct client interaction, allowing you to play an essential part in fulfilling customer needs while making a significant impact on the schools and their libraries, ensuring they operate effectively for the benefit of the student community.

Discover more about our initiatives- Spydus Integrated Library Management System Software | Civica

What you will have to be successful in this role

• We’re looking for a friendly and relatable individual who is not only tech-savvy but also understands the power of empathy. If you thrive on challenges and enjoy thinking creatively to solve problems, while communicating effectively, we want to hear from you!
• Preferred Qualifications: Experience working with schools, overseeing large projects, and familiarity with educational environments would be a definite plus!
• Field of Focus: Educational Institutions and Libraries
• Qualification- bachelor’s degree in business or human resource with good credit in English
• Familiar with local HR practices
• Strong IT skills and proficient in MS Office is a must
• Strong stakeholder management skills

We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list, please still get in touch. We'd love to have a chat and see if you could be a great fit.  

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.   

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

Key Responsibilities:

• Support the preparation and submission of MAS regulatory reports and group reports of multiple Operations units.
• Ensure the accuracy and timeliness of regulatory reports submitted to MAS as well as internal reports to Head Office.
• Investigate, remediate and review for potential data quality issues impacting regulatory reporting and participate in projects for report automation.
• Establish effective controls and support improvement initiatives in collaboration with other business/functions teams
• Keep abreast of regulatory changes and Group guidelines.
• Liaise with Compliance, IT, Finance and various stakeholders on regulatory reporting matters
• Ensure proper documentation and backup of reports.

Lead & support the Manufacturing Engineering activity in Engine Overhaul/Component Repair Production Area. Act as Technical Authority, owner of the Engineering Standards in SAESL Operating System and ensure deployment of the initial and continuing process capability standard of the methods to the cell including the resolution of the technical issues/problems/arisings to meet operation cell requirements of safety, cost delivery rate and leadtime (SQCD).

Responsibilities

• HSE – Responsible for ensuring that all processes and methods deployed within the cell/area of accountability are in full compliance to Health, Safety & Environmental Standards and meet the expectations of the Zero Harm Programme.
• Product Safety – Responsible for ensuring that product safety risks are understood and mitigated to meet the required safety levels and reduce the safety risks so far as is reasonably practicable. Support requirements of the Company’s Safety Management System, and for promoting a product safety culture in the organization.
• Safety & Quality – To promote a Behavioral Based Safety Culture. Together with Operation advocate ‘Speak Up’ and embed the elements of Narrate & Demonstrate in the areas of responsibilities.
• Quality – Promote a culture of zero defects ensuring that manufacturing processes and methods within the business are developed and deployed to support Right First Time methodology.
• Coach the team in the use of SAESL Operating Sytem, DMAIC and Sytem Engineerin Tools. Ensure compliance to all relevant company, legislative and technical policies, and standards.
• Cost – To provide leadership to Manufacturing Engineers to support operation cells to drive productivity and optimize OPEX costs.
• Standards – define, maintain and enhance to SAESL Operating System Standards. Provide Tools for ME to imrplement the Standards, working with the cell/area of accountability and Process Owners, and where applicable with the suppliers, drive manufacturing processes towards identified consistent best practice.
• Identify, synthesise and locally govern the requirements for improvements and innovations in manufacturing processes and methods of manufacture within their area of accountability.
• Lead – Act as Technical Authority specifying Manufacturing Engineering, process requirements, methods and make technical decisions in relation to the area of accountability including FAIR/MSA activities and Source & method change.
• Lead – To provide leadership to drive accountability and enablement through engagement and coaching team members, so that everyone can be at their best.
• People – Develop talent to meet the required competencies for the Manufacturing Engineers. Continuously seek to expand knowledge and experience to increase effectiveness in understanding existing and new activities.
• Capability & Technology – Lead the technical input and integrate Manufacturing Technology, Digital Manufacturing and Product Introduction activities to support growth, capability and capacity to achieve operational planned objectives.
• Deploy capability (including NPI) – Buy –off the production readiness of new manufacturing capabilities and assemblies.
• Develop numerate, real time methods for capturing process capability, and ensure it is available and acted on within the facility/supply chain.
• Maintain and/or govern Production Technical Packages (technical instructions, programmes, tooling, etc) for all parts/assemblies which clearly define the manufacturing process.
• Ensure manufacturing processes and/or methods of manufacture within the business and suppliers are capable of meeting and continuing to meet the requirements for quality, cost, delivery rate and time.
• Co-ordinate the technical support to operations and suppliers such that problems and arising are resolved in a structured and timely manner.

The Shipping Agency Operations Manager at Royal Ocean Marine client will be responsible for overseeing the daily operations of our client shipping agency, ensuring smooth coordination and execution of all shipping activities. You will lead a team of dedicated professionals in managing ship agency services, handling vessels' arrivals and departures, and liaising with ship owners, charterers, and other stakeholders. This role requires a strategic mindset, a strong understanding of shipping operations, and exceptional leadership skills.

Key Responsibilities

• Manage and coordinate all aspects of shipping agency operations, ensuring compliance with company policies and industry regulations.
• Oversee vessel arrival and departure procedures, including port clearance, logistics, and documentation.
• Act as the primary point of contact for clients, maintaining strong relationships and addressing any issues that may arise.
• Supervise and train agency staff, fostering a high-performance culture within the team.
• Develop operational strategies to improve efficiency, reduce costs, and enhance service delivery.
• Monitor and analyze operational performance, preparing reports and providing insights for continuous improvement.
• Ensure timely communication and coordination with all stakeholders, including port authorities, customs, and service providers.
• Manage budgets and financial forecasting for agency operations.

• Diploma in Maritime Studies, Logistics, Business Administration, or a related field.
• Minimum 5 years of experience in shipping agency operations or port management, with at least 2 years in a managerial role.
• Extensive knowledge of shipping regulations, port operations, and agency services.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• A proactive approach to problem-solving and decision-making.
• Proficiency in using shipping software and technology for operations management.
• Fluency in English; additional languages are a plus.

Chan Chee Meng

EA 07C3069

R1110620