Total 2 Director/C-Level operations engineer job vacancies in D11 Novena, Thomson, Watten Estate

Strategic Planning and Execution:

• Develop and execute product operations strategic plans based on company goals and market needs.
• Oversee the entire product lifecycle from conception to launch and post-launch.

Team Leadership and Development:

• Lead, mentor, and develop a high-performance product operations team.
• Foster a culture of innovation, collaboration, and continuous improvement within the team.

Market Research and Analysis:

• Conduct in-depth market research to understand industry trends, competitive landscape, and customer needs.
• Analyze market data to provide actionable insights and recommendations for product development and optimization.

Product Performance and Optimization:

• Monitor and analyze product performance metrics to identify areas for improvement and implement solutions.
• Collaborate with cross-functional teams to enhance product features and user experience.

Customer Engagement and Support:

• Develop strategies to increase customer engagement and satisfaction.
• Ensure effective customer support processes are in place to promptly address user queries and issues.

Stakeholder Management:

• Communicate effectively with internal and external stakeholders, including executives, partners, and customers.
• Manage relationships with key stakeholders to ensure alignment and support for product plans.

Requirements:

• At least 5 years of product operations experience, preferably in the internet finance industry.
• Bachelor's degree or higher in business, finance, marketing, or a related field.
• Proven track record in managing large-scale internet finance products and operations.
• Proficiency in both Chinese and English, with strong oral and written communication skills.
• Strong leadership and team management abilities.
• Excellent analytical and problem-solving skills.
• Ability to work in a fast-paced and dynamic environment.

Preferred Qualifications:

• Experience with cloud computing products.
• Advanced degree in a related field.
• Understanding of regulatory requirements and compliance in the financial industry.

You will work closely with the Director on the overall management and performance of the Operations departments under COO's purview.

PRIMARY DUTIES & RESPONSIBILITIES

• Lead the Operations departments in the process of administration of collaborations, clinical operations support, service contracts, and project management activities.
• Collaborate closely with both internal and external stakeholders to ensure smooth ground operations.
• Drive patient-centric initiatives by partnering with clinical leads, implementing strategic plans, undertaking key development projects, and formulating business proposals.
• Ensure the business proposals are based on cost-effectiveness and sustainable value-based care models.
• Ensure that the departments' operations align with the company's strategic directions.
• Any other ad-hoc duties as required or assigned.

Requirements

• Degree or Masters
• Minimum 6 years’ experience in Healthcare/Hospital Operations
• Good knowledge in both front-end and back-end support services
• Demonstrate critical thinking abilities and strong problem solving skill
• Effective communication skill including the ability to express the technical concept clearly and concisely to senior management and stakeholders
• Good relation management skills with the ability to influence decision making
• Strong people management skills, proactive and service orientated
• A team player with a positive attitude, professionalism and a strong work ethic with high level of integrity and ethics