Total 6,395 procurement executive job vacancies in Singapore

Working Location: Harbourfront (Near MRT)

Working Hours: 10am to 6pm (Mon to Fri)

JOB DESCRIPTION

• Administrative Champion – Provide comprehensive administrative support to the corporate team
• Documentation Specialist – Prepare, review, and manage corporate documents, reports, and presentations
• Schedule Coordinator – Manage calendars, schedule meetings, and ensure seamless coordination for corporate leaders
• Communication Liaison – Act as the first point of contact for internal and external stakeholders
• Data Manager – Maintain and update corporate databases and records with accuracy
• Process Streamliner – Assist in implementing and improving corporate workflows and systems
• Event Organizer – Coordinate company events, meetings, and training sessions
• Compliance Assistant – Support the team in adhering to corporate policies, procedures, and legal requirements
• Team Player – Collaborate across departments to support various business functions
• Problem Solver – Anticipate challenges and provide effective solutions to ensure smooth corporate operations

JOB REQUIREMENTS

• Minimum Diploma and above
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office management tools
• Ability to work independently and manage multiple priorities simultaneously
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Our client is a food service company with a diverse range of offerings, including quality dining establishments and food manufacturing.

• Design and execute training programs and curricula.
• Collaborate with the company to foster a learning culture within the organization.
• Implement and assess our WSQ, Non-WSQ, and e-learning training materials.
• Hold regular meetings with team members to identify and address their needs.

Requirements:

• ACTA/DDDLP Certified
• At least 4 years of stand-up training, On-the-Job training experience in the F&B industry.
• Possess a Level 3 Food Safety Course or as a Food Hygiene Officer is an advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Benefits:

• Basic Salary up to $4,200 with yearly increment based on performance.
• Company’s medical insurance coverage
• Up to 14 days of AL for first year
• 5.5 days work week (Monday to Friday, 9am to 6pm)/ Alternate Saturday, 9am to 1pm

Job Description:

This is a full time role for an Inventory Management Executive located in Senoko Drive. Our client is creating a new and sustainable way of supplying fresh fruit and vegetables to Singapore and you'll be responsible for optimizing stock control to ensure efficient inventory management while minimizing shortages and excess. This involves maintaining accurate records, coordinating with suppliers and departments, forecasting needs, and implementing best practices. The role includes managing inventory levels, addressing discrepancies, ensuring timely stock replenishment, and reducing slow-moving or obsolete items. Collaboration with teams like sales, production, and logistics is essential to align inventory with business needs. The position also focuses on compliance, process improvements, and reporting to streamline operations, enhance accuracy, and support cost-effective inventory practices.

Qualifications:

• Bachelor’s degree in Supply Chain Management, Business Administration, or a related field (preferred).
• Minimum of 5 years of experience in inventory management, warehouse operations, or a related field.
• Experience using inventory management software and ERP systems..

Benefits:

• Basic Salary up to $3,800 with yearly increment based on performance.
• Company’s medical insurance coverage
• Up to 14 days of AL for first year
• 5.5 days work week (Monday to Friday, 9am to 6pm)/ Alternate Saturday, 9am to 1pm

Job Description:

This is a full time role for a Senior Shipping Executive located in Senoko Drive. Our client is creating a new and sustainable way of supplying fresh fruit and vegetables to Singapore and you'll be responsible for preparing shipping documents for imports, ensuring compliance with Singapore’s regulations and international trade standards. It requires timely coordination with suppliers, logistics providers, and the Procurement team to prevent delays or additional charges. Responsibilities include tracking shipments, resolving issues, optimizing shipping processes, and negotiating freight rates. The position also handles administrative tasks, maintains accurate records for compliance, and collaborates with Logistics and Purchasing teams to align inventory with shipping schedules. Staying updated on industry trends and regulations is essential to improve efficiency and reduce costs.

Qualifications:

• Minimum Diploma, preferably in supply chain management and logistics.
• At least 3 years of relevant experience in food service or supply chain management within the manufacturing industry.
• Possess Tradenet Certification.
• Proficiency in using shipping software and tools.
• Knowledge and familiar with shipping term, shipping documentation and L/C preparation and negotiation.

- 2 year Contract (renewable based on performance and headcount needs)

- Changi

- Mon, Wed, Fri: 11am to 8.30pm/ Tue & Thu: 8.30am - 6pm

- Up to $2500 + PB

Key Functions:

1. Handle telephone enquiries and front desk duties.
2. Coordinate with security team on vehicles, vendors, occupants, contractors or visitors entering the premises.
3. Account and recording of damaged items, loss of equipment, defects after the guests’ have checked out.
4. Communicate charges of damaged or loss items to occupants and escalate appeals for wavier to Resorts Ops Manager for processing.
5. Conduct regular inspections to ensure the Resorts are well maintained. To record and report any defect and to engage Facility Management team to schedule repairs and maintenance.
6. Administer resorts’ inventories and office stationery purchases.
7. Assist on issues surfaced up by the housekeeping/security team/occupants in the absence of the Resorts Ops Manager.
8. Assist occupants with basic troubleshooting such as issues with equipment examples refrigerator, air-condition or TV sets.

Other responsibilities:

1. Function as the Point of Contact (POC) for the followings:
a. With Linen Laundry Service Vendor - Coordinate with Linen Laundry Service Vendor on the dispatch and collection of dirty linens.

2. Logistics & Inventories
a. Handles linen inventory and purchasing if stock is low
b. Co-ordinate with housekeeping team for the accounting and preparation (example defect detection) of the linens for the villas.
c. Administer villa inventory list amendments (4, 3 and 2-bedroom villas):

• Report of shortfall/additions of inventories
• Facilitate on boarding of physical inventory lists (both normal stores and linens) to online inventory tracking list and accounting of items issued to housekeeping staff or occupants directly.

Period:

• 2 year Contract (renewable based on performance and headcount needs)

Location:

• Changi

Working Hours:

• Mon, Wed, Fri: 11am to 8.30pm/ Tue & Thu: 8.30am - 6pm

Salary:

• Up to $2,500 + PB

Requirements:

• Min HNITEC/ Diploma
• Good English writing and speaking skills
• Good Team player

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R24124163)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | W: www.successhrc.com.sg

Location: Pioneer

Duration: 6 months contract (start work by 24th Feb 2025)

Working hours: 8.30am to 5.45pm (Mondays to Thursdays), 8.30am to 5.15pm (Fridays)

Responsibilities

• Support HRBP in all administrative matters across the full spectrum of HR functions
• Support onboarding and offboarding matters
• Collate HR data and update staff information databases for reporting/ analysis
• Handle reclass / financial matters
• First point of contact to provide professional advice on the interpretation of HR policies and procedures, employment legislation and processes
• Work closely with other team on the search for talents and recruitment agencies for temporary hiring requests
• Responsible for new appointment/re- appointment/ renewals of staff contracts on a timely basis
• General admin matters
• Other ad hoc duties assigned

Requirements

• Minimum 3-4 years of prior working HR experience (universities experience preferred though not compulsory)
• Able to interact with Senior Management and various stakeholders
• Resourceful and able to handle tight timelines

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

• Position : Customer Service/Logistics Executive (Quotation/ Purchase Order/ Delivery)
• Location : Loyang Lane (Direct buses from Bedok, Tampines and Pasir Ris right in front of office)
• Working hours : 8.30am – 5.30pm; 5 days work; 1 day WORK FROM HOME every week
• Salary (commensurate with experience) : Up to $4000 + AWS + Performance bonus + 14-18 Days Annual leave + Medical claim
• Duration : Permanent
• Industry : Manufacturer and supplier of equipment

Main Responsibilities:

• Create sales quotation upon request from customers or sales team.
• Order entry and follow-up with customers on the delivery dates, including system projects order entry, PO placement with source and logistics matters.
• Releasing of shipment for pick/pack.
• Co-ordinating with freight forwarders for pickup.
• Support Field Service on service order and billing.
• Manage quality complaints between customers and source plant.
• Update equipment parts lead time.
• Follow-up on incoming shipments (equipment parts) including system projects.
• Ad-hoc activities or administrative tasks as assigned.

Requirements:

• Minimum GCE 'A' Level or Diploma level
• Knowledge of PC-Work (MS-Office: Excel etc.)
• Experience in liaising with international customers
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

Email to: [email protected] or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

**We do not charge our candidates any referral fee nor bind them with any contract.**

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Sales Executive

Working location : Jalan Pemimpin - APS Industrial Building

Nearest MRT station: Marymount Station Exit B

Working days : Mon to Fri

Working hours : 9am - 5pm

Salary: $2,500 + Commission rate [To be discussed during interview]

Job description

• Reach out to new and potential customers in Singapore such as religious organisations, event organisers, live entertainment organisers and other businesses to generate sales to the company.
• Attend to customers who walk into our stores.
• Speak at ad-hoc product training workshops organised for end users.
• Candidates take the initiative to strive for higher sales KPI.

Requirements

• Minimum working experience of at least 2 years, preferably in the film/broadcast/lighting industries.
• Has technical knowledge of cinematography, lighting, broadcast equipment and their applications
• At least a diploma from a tertiary education institution
• Possess a valid class 3 driving license.

WhatsApp: https://wa.me/6596112291 (Kyra)

Voon Yih Boon Reg No: R2210672 | The Supreme HR Advisory Pte Ltd EA No: 14C7279

Reservation Sales Executive

• Working days & hours: 5 days, Mon - Fri 8:45am – 5:45pm
• Salary: $2300 - $3000
• Working location: Tanjong Pagar

Requirements:

• Diploma or equivalent in Tourism, Hospitality, or a related field (preferred).
• Minimum of 2-3 years of experience in a similar role within the travel industry, specifically handling FIT/Group/ MICE bookings.
• Proficient in using reservation systems and travel-related software.
• In-depth knowledge of FIT/Group/ MICE travel trends and requirements.

Job duties:

• Process reservations for individual travelers, groups, and MICE events with accuracy and efficiency, promoting sustainable travel options.
• Partner with eco-friendly accommodations and tour operators to offer sustainable travel packages.
• Educate clients on sustainable travel practices and the importance of responsible tourism.

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Location: Raffles Place

Mon - Fri 9am -6pm (Required to work during weekends and PH)

• Manage cruise operations, including transportation, hotel bookings, and shore excursions.
• Perform fieldwork when cruise ships or guests are in town.
• Work on weekends and public holidays as needed.
• Plan ground operations and manpower for field activities.
• Develop new and unique tour programs.
• Assist with invoicing for accounting after each cruise assignment.

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

Responsibilities:

* Provide financial counselling for patients and third party.

* Administer admission and discharge of patients.

* Bill handling tasks, including Mediclaim and deposit collection.

* Handle customers’ enquiries regarding bills.

* Coordinate administrative duties with various stakeholders to ensure smooth

operations.

* Perform any other tasks as assigned

.

Requirements:

* Min Diploma or degree in Finance / Accounting / Business Administration.

* Minimum 2 years of relevant working experience. Preferably with healthcare

* Must have done billing in healthcare industry

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Location: Jurong East Area

• Manage GL functions, monthly closing, and journal entries.
• Oversee inventory movement and reporting.
• Prepare GST returns and FRS116 computations.
• Ensure internal controls and operational efficiency.
• Generate financial, management, and ad-hoc reports with analysis.
• Liaise with auditors, tax agents, banks, and government agencies.
• Handle additional duties like cost reviews, stock taking, and system implementation.

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

• Position: Sales Executive
• Location: Lavender
• Working hours: Monday to Friday (10am - 7pm)
• Salary (commensurate with experience): Up to $4,500 Basic Salary + AWS + Commission + Performance Bonus + Company Incentive Trip
• Duration: Permanent
• Industry: Education Centre

Main Responsibilities:

• Driving new business by identifying and qualifying potential leads
• Assist in soliciting new clients and referrals
• Build and establish good working relationship with clients and business partners
• Actively develop new client relationships and prospects for new business opportunities
• Close sales deals
• Any other ad-hoc duties assigned

Requirements:

• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications
• Minimum Diploma holder and 3 years of sales working experience
• Proven experience in sales and customer service

Email to: [email protected] for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Deputy Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.
If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Responsibilities:

• Administrative work relating to providing patients with medical services;
• Communication with patients and relatives as regards their medical condition;
• Dealing with payments/insurance claims with regard to medical services rendered to patients;
• Administrative work relating to medisave / private integrated plans submissions;
• Communication with insurance company representative, clinic staff, accountants, patients and relatives with regards to claims;
• Preparing cheque refunds for patients.

Requirements:

• Min Diploma/Advanced/Higher/Graduate Diploma in any field.
• Basic IT knowledge
• Ability to manage time effectively to handle multiple tasks at a time
• Good problem-solving skills
• Good oral and written communication skills
• Detail-oriented individual
• Ability to work in a team as well as individually
• No work experience required. Previous experience in healthcare will be an advantage.

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Kailey Lee Jia Yueh

EA Personnel No: R24126040

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Official working hours: 5 days (Mon-Fri, 8AM-5PM)

Company transport pickup at Jurong West / Boon Lay / Lakeside / Jurong East / Serangoon / CCK / Bukit Panjang Senja CC / Woodlands MRT

Order processing , order fulfilment

Follow up with customer

understands the import/export of goods, documentation, AWB or BL

customer fronting exposure

end-to-end order fulfilment

Full training provided

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

• Plan and schedule daily activities for regular fuel farm operations and maintenance tasks, following SOPs and safety guidelines.
• Work closely with each worksite to plan for fuel stock, ensure fuel quality and approve complex maintenance work.
• Handle strategic contractual issues with customers and maintains strong relationships with key business stakeholders.
• Direct business and digital transformation efforts and continuous improvement projects to optimise resources, costs and operational efficiency.
• Ensure compliance with safety, quality, and environmental regulations and governance policies.

Requirements:

• Degree in any relevant discipline.
• At least 2 years of experience in RSAF.
• Proficient in MS Office Applications/Power Platform Applications
• Stong leadership and good communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

• Screening of referrals
• Contact clients or caregivers to clarify services and needs which includes financial assistance etc
• Conduct pre-admission counseling
• Provide reports to the management
• Support the onboarding of new staff
• Support other functions where necessary.
• Carry out other responsibilities and duties as assigned from time to time

Requirements:

• Minimum Diploma in any related courses or above
• Prior experience in Patient Service Associate / Case Management / Care Coordination is required
• Able to start immediate or within short notice

If you meet the requirements of this role, please email a detailed resume in Word document to Cindy Wong Xinyi

CEI Registration No.: R2095121

Email: [email protected]

Tel: 9666 7710

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

EA License No: 99C4599

EA Personnel No: R2095121

Description:

• Assist in the development and implementation of the company's strategic plan, including setting goals and objectives, evaluating performance, and identifying areas for improvement.
• Analyze organizational strengths and weaknesses to report to CP Manager.
• Assist in the implementation of the company business plan, action plans and evaluate its performance.
• Collaborate among/across departments to ensure their strategies and initiatives are aligned with the company's overall goals and objectives.
• Encourage effective communication between employees and the company.
• Support in corporate branding and stakeholder’s relations.
• Review and update rules, regulations and IMS documents, and coordinate to update them positively to improve and standardize company operations.
• To coordinate matters of digitization, digitalization, and digital transformation company-wide among various departments to enhance client experience and employee productivity, as well as streamlining internal processes and improve efficiency.
• Provide regular updates to the Department Head on progress towards achieving strategic goals and objectives, as well as any potential risks or opportunities.
• Prepare meeting minutes.

Requirements:

• Candidate must have minimum Diploma/Degree in Building & Project Management or equivalent
• Candidate must have Strong analytical and problem-solving skills, with the ability to think strategically and creatively.
• Candidate must have Familiarity with project management methodologies and construction knowledge.

To Apply, please kindly email your updated resume to cv_ray(a)goodjobcreations.com.sg

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities
Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel Name: Ray Loh Run Ting
EA Personnel Reg. no.: R1550214
EA License no.: 07C5771

Salary

Credit Control Executive

• Gross Salary: Up to $3600

• Working days & hours: Monday – Friday: 8.30am – 5.30pm

• Location: Newton

• Benefits: AL + PB + Medical Benefits

Job Responsibilities:

• Make collection calls to recover overdue payments.

• Follow up on outstanding debts and negotiate repayment plans.

• Coordinate with lawyers on legal actions and vehicle repossessors for repossessions.

• Maintain regular contact with clients to clear outstanding balances.

• Resolve payment-related queries internally and externally.

• Post and allocate daily receipts accurately in the system.

• Perform other administrative tasks as needed.

Job Requirements:

• Min. Diploma in Accountancy or relevant field.

• Min. 1 – 2 years of relevant experience

• Knowledge of hire purchase operations and legal recovery processes is an added advantage

Interested applicants please send your resume to [email protected]

We regret to inform you that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)

Rei Lai Yu Wen (R2199207)

• Oversee the General Ledger (GL) function, including monthly closing and preparation of journal entries for posting into the accounting system.
• Manage inventory functions, ensuring accurate recording of inventory movements (in/out) by cross-functional teams and generating inventory reports.
• Prepare and submit GST returns, and handle relevant computations, such as FRS116.
• Establish and monitor internal controls and procedures to maintain operational efficiency and compliance.
• Prepare and submit various financial and management reports, including ageing reports and other ad-hoc reports, with detailed analysis and commentary for management.
• Liaise and collaborate with external parties such as auditors, tax agents, banks, and government agencies when necessary.
• Take on additional duties and special projects as required, such as cost reviews, stock taking, and the implementation of new systems.

Requirements:

• Minimum of 3 year of experience in accounting or finance role.
• Accounting knowledge will be added advantage
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Account Executive

Working Days: Mon- Fri 9am-6pm

Salary : $3000-$3500

Location ： Bukit Merah

Job scope

-Handle full set account include preparing of bank reconciliation statement

-monitor cash flow position

-ensure control over account related document & record to external parties exp: banker, auditors & authorizes

-assit manager in other finance /account functions

Requirement

-Company is using SAP & UBS accounting software

-2years relevant experience

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Our client who is a LISTED GLOBAL mobility services provider is currently looking for Group Consolidation & Reporting Executive (Contract) to be part of the team!

Job Responsibilities:

• Assist in preparation of group consolidation including consolidation entries and reconciling of intercompany transaction and balances
• Support in preparation of quarterly group consolidated cashflow statement
• Provide guidance and support to subsidiaries’ finance teams
• Assist in the preparation of half-year and full-year SGX result announcements
• Assist in the preparation of monthly and quarterly management report
• Assist in financial analysis of consolidated results to support financial/ managementreporting, including quarterly result release and Annual Report
• Assist in reviewing and analysing monthly financial information of subsidiaries,including balance sheet items
• Support the external audit process on group consolidation and accounting issues
• Other duties as assigned by manager.

Minimum Requirements:

• Degree in accountancy and/or other professional qualification equivalent.
• Minimum 5 years of accounting experience, with at least 2 years in consolidation role. Audit experience and experience with listed companies or Big 4 firms areadvantageous.

For candidates who do not wish to apply via the site and would still like to apply in a P&C manner, please send in your resume to [email protected] or wa.me/6597104049 to find out more

Charterhouse Resources Pte Ltd (13C6338)

Jasmine Choong (R1655920)

• Position : Admin Executive (Insurance Industry Experienced) - Up to $3,500
• Location : Sin Ming Drive
• Working hours : Monday - Friday 9am - 6pm
• Salary (commensurate with experience) : Up to $3500 + AWS + Performance Bonus + 14 Days Annual Leave
• Duration : Permanent
• Industry : Automotive/Automobile

Main Responsibilities:

• General email servicing and enquiries support for Insurance team
• Data entry of prospective customers into cloud-based system
• Follow up on new leads to secure new clientele
• Generate quotes from insurers to support dealers
• Generate daily sales report
• Generate monthly renewal list to call and follow up
• Prepare monthly reports such as tallying monthly sales against reported cases
• Tally warranty cases taken in and generate Excel report
• Administrative duties to ensure completeness of insurance documentation
• Other ad-hoc matters assigned

Requirements:

• Min O’Levels
• Min 2 years’ experience in insurance administration
• Bilingual in English and Mandarin to converse with Mandarin speaking associates

Email to: [email protected] or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Senior Operations Executive (Customer Service)1 Year Contract

Responsibilities
The Senior Operations Executive (Customer Service) oversees and manages all aspects of customer support operations, including handling customer inquiries, processing orders, managing deliveries, and overseeing order management processes.

1.Customer’s enquiries

• Respond promptly and professionally to customer inquiries via phone, email, chat, and other communication channels, providing accurate information and resolving issues effectively.
• Communicate and follow-up with customers regarding order, delivery schedules and status.
• Manage enquiries such as stock availability.

2. Customer Relationship Management

• Coordinate the key accounts program in collaboration with the sales team, nurturing and managing customer relationships.

3. Order Processing

• Process customer orders accurately and efficiently, ensuring adherence to established protocols and timelines.
• Coordinate with the warehouse and logistics teams to prioritize and fulfil orders based on inventory availability and shipping requirements.
• Resolve order discrepancies or issues promptly and effectively, ensuring customer satisfaction.

4. Shipment Management

• Perform shipment coordination & documentation for exports and drop shipment orders with inter-companies and overseas customers.
• Make shipment arrangements based on the most cost effective and efficient logistics partners and routes.
• Provide with the necessary documents where required. (e.g. Certificate of Analysis / Compliance and end user license etc).

5. Compliance and Best Practices

• Review and update all relevant SOPs (new and/or existing) as assigned.
• Identify opportunities for process improvement and workflow optimization.
• Establish and maintain an efficient reporting system to minimize operational errors and promote cost-saving strategies, supporting a lean management approach.

6. Others

• Review and achieve agreed-upon KPIs.
• Perform other projects & duties as and when assigned.

Pre-requisites

• Degree holder in Business Administration, Supply Chain Management, or other Business related discipline
• 3-5 years of experience in customer service-related roles.
• Relevant experience in a trading & distribution environment.
• A hands-on person with experience in Order Processing and Shipping.
• Experience with Navision (ERP) will be an added advantage.
• Good proficiency in written and spoken English.
• Proficient in MS Office – Word, Excel, PowerPoint (V-Lookup, Pivot Table)
• Team player with the ability to work independently.
• Critical thinker with problem-solving skills and able to withstand pressure.