An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Your day to day

Under the general direction of the Hotel Manager, oversee the activities of the Room Division to ensure the achievement of established quality, guest service standards and departmental revenue and profit goals. Adhere to governmental regulations concerning hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Deliver a guest experience that is unique and brings the brand to life.

Financial Returns

· Oversees their implementation

· Ensures training needs analysis of Rooms Division is carried out and training programs are designed and implemented to meet needs

· Conducts probation and formal performance appraisal in line with company guidelines

· Maintains up to date staff records and approves leave requests etc. Coaches, counsels, and disciplines staff, providing constructive feedback to enhance performance

· Regularly communicates with staff and maintains good relations

Guest Experience

· Build and maintain positive relationships with all customers and guests in order to exceed their needs

· Take action to address these needs in order to exceed their expectations

· Create a positive hotel image in every interaction with internal and external customers

· Ensure your direct reports have current guest focused standards and procedures which are used effectively for training purposes

· Ensure all front office staff provides guests with prompt service, professional attention, and personal recognition

· Ensure guests are greeted upon arrival and make time to interact effectively with guests.

· Respond appropriately to guest complaints, solicit feedback, and build relationships that drive continuous improvements in guest satisfaction.

· Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies.

· Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals

· Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs

People

· Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members.

· Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance

· Educate and train team members in compliance with brand standards, service behaviours, and governmental regulations.

· Ensure staffs have the tools, training, and equipment to carry out job duties

· Promote teamwork and quality service through daily communication and coordination with other departments.

· Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies

Responsible Business

· Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met

· Act as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel

· Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts Perform other duties as assigned

· May also serve as manager on duty

· Recognize and develop the potential of yourself and your direct reports

· Use strengths of others to build organization capability for the future and recognize the advantage diversity brings Identify and develop talented individuals

· Understand and consider the global nature of the business

· Work effectively with colleagues from different viewpoints, cultures, and countries

· Supervises the overall activities of Front Office and Housekeeping operations

· Monitors the personnel of these operations to ensure guests receive prompt, cordial attention, and personal recognition

· Coordinates exchange of pertinent information between departments within the Division and directs exchange of information with other departments, notably, Engineering and Security

· Consults with Department Heads and General Manager on an ongoing basis to improve business conduct Assumes overall responsibility for maintaining presentation standards to ensure facilities and equipment are clean, in good repair and well maintained

· Schedules and regularly conducts routine inspections of areas under control

· Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all front office employees

· Conducts comprehensive monthly departmental meetings to include review of procedures and events which warrant special handling and detailed information

· Promotes Inter-hotel sales and in-house facilities

· Monitors and controls the inventories for operating equipment and supplies

· Communicates to the General Manager to his/her delegate, and other Department heads, all information likely to be of interest to them

· Monitors and controls the Front Office department operation in the areas of revenue expenditure, profitable and performance against budget

Accountability

This is the top room’s division job in a large full-service, luxury, resort, or major flagship hotel with an extensive range of facilities and services, demanding competitive pressures, and a large number of VIP and key guests. Directly and indirectly supervises a large number of Front Office and Housekeeping employees.

- In charge of sales for trade customers, especially western restaurant and western sommelier. Portfolio will be around 20 to 30 accounts to manage

- To assist the private sales team in wine events, wine tastings, Saturday sales, etc…

- To be the main point of contact with the marketing agencies used by Vintage, and to be the leader of the marketing strategy in Singapore, in relation with the Marketing Director of the group

We are looking for an experienced person with connection in the wine industry and good knowledge in wines. The candidate must also have experience in marketing related to FMCG and luxury products.

- Sales oriented person, able to talk with sommeliers and wine professionals.

- Autonomy and able to interact with private customers

- Good wine knowledge

- Already experienced in marketing

- Feel comfortable with no micro-management

- Availability to work in SME context

Responsibilities:

· Manage the performance of services and ensure that Service Levels are achieved for Security and Access Control Systems

· Assist to formulate ITSM policies and processes

· Management of IT and cyber incidents and notifications

· Engaging the customer and/or vendors to ensure the smooth delivery of services when required

· Communicate effectively on technical and business issues to both internal team members and customer

· Engage customer proactively and provide timely response or updates to customer, where required.

· Provide Service Performance Reports at agreed schedule

· Oversee and control the efficiency of the Systems Operations

· Plan and execute operations and new projects

· Lead and mentor a team of engineers in the operations and support of both the IT and OT systems.

· Ensure that all processes and procedures are followed

· Lead troubleshooting efforts for complex environments to identify and eliminate network or system configuration issues

· Lead the troubleshooting and performing of root causes failure analysis for infrastructures issues

· Accountable and manage change management, patch management and configuration management for system operations

· Handle and manage major incidents and ensure that incidents are closed within SLA.

Requirements:

· At least 8 years’ experience in IT Service Management

· Preference to have experience in handling Security and Access Control Systems or related fields.

· ITIL 4 certification

· Diploma and above in IT / Software / Engineering fields

· Independent, self-driven, highly customer focused and able to work under high-pressure environment especially during emergency restoration of services

· Good communication skills, keen to learn and a team player

· Experience with contract and vendor management

· Ability to work independently, plan and provide system solution

· Ability to manage stakeholders and vendors

Job Responsibility:

· Prepare documentation for tender submissions.

· Develop tender strategies and oversee tender estimation responsibilities.

· Coordinate with all parties to provide accurate analysis of participated projects, including collating critical information and preparing final submission documentation.

· Develop and improve departmental workflow and productivity.

· Liaise with main contractors, subcontractors, clients, and suppliers/vendors for project claims and cost issues.

· Develop standards for contracts, including the presentation of budgets, payment terms, etc.

· Review the contractual performance of all parties to ensure compliance with terms and conditions.

· Periodically report work progress to senior management.

· Attend tender briefings and/or site show rounds to gain a better understanding of client requirements and potential competitors.

· Upon award, initiate transition kick-off and ensure proper handover to project team.

· Support the project team throughout the contract term till successful contract close-out, ensuring full compliance with the contract and respective legislation and regulations.

· Discuss, draft, review, negotiate, and subsequently shortlist and award sub-contracts.

· Ensure compliance and flow down of corresponding terms to sub-contractors and/or suppliers.

· Manage contractual risks, disputes resolution, and settlement.

· Monitor contracts and facilitate extension, renewal, and/or close-out as required.

Requirement:

· Diploma or Degree in Construction Management/Building /Quantity Surveying

· Minimum 5-years of relevant working experience in the Construction industry.

Main responsibilities

• Responsible to lead a team of automation engineers
• System Owner for automation infrastructure (SIEMENS PCS 7) to operate process equipment, EMS, BMS, MES and interfaces to periphery (e.g. OSI Pi data historian, SAP ERP)
• Ensure automation infrastructure availability according to cGMP guidelines
• Build and grow the automation team on site

Requirements

• Completed academic degree (B.Sc./M Sc.) with major in process engineering, mechanical engineering, or biotechnology
• Minimum 10 years’ engineering experience with at least 5 years within the pharmaceutical industry. Prior team management experience
• High degree of process automation know-how for basic technical process operations
• Extensive automation knowledge and professional experience required
• SIEMENS PCS7 Know-how is a must (also other SIEMENS systems area required, e.g. WinCC, TIA etc.)
• Very good planning and organizational skills
• Ability to work without supervision and to demonstrate job ownership
• Pronounced team and communication skills
• Analytical and concept-based thinking and acting
• GMP-related experience is a must
• Industry network to equipment vendors etc.

Reg No.: R2090579
EA License No.: 02C3423
Manpower Singapore
Lim Pey Chyi (Apple) - [email protected]

Main responsibilities

• Responsible to lead a team of automation engineers
• System Owner for automation infrastructure (SIEMENS PCS 7) to operate process equipment, EMS, BMS, MES and interfaces to periphery (e.g. OSI Pi data historian, SAP ERP)
• Ensure automation infrastructure availability according to cGMP guidelines
• Build and grow the automation team on site

Requirements

• Completed academic degree (B.Sc./M Sc.) with major in process engineering, mechanical engineering, or biotechnology
• Minimum 10 years’ engineering experience with at least 5 years within the pharmaceutical industry. Prior team management experience
• High degree of process automation know-how for basic technical process operations
• Extensive automation knowledge and professional experience required
• SIEMENS PCS7 Know-how is a must (also other SIEMENS systems area required, e.g. WinCC, TIA etc.)
• Very good planning and organizational skills
• Ability to work without supervision and to demonstrate job ownership
• Pronounced team and communication skills
• Analytical and concept-based thinking and acting
• GMP-related experience is a must
• Industry network to equipment vendors etc.

Reg No.: R2090579
EA License No.: 02C3423
Manpower Singapore
Lim Pey Chyi (Apple) - [email protected]

The Manager of Risk & Governance will oversee internal controls, governance, and risk management to ensure regulatory compliance. Working closely with the Deputy Director of the Corporate Finance & Compliance team to implement all aspects of developing and implementing a robust risk management framework aligned with strategic goals. Collaborate with key stakeholders to identify and mitigate emerging risks and opportunities.

The ideal candidate will possess strong finance and operational acumen and experience in the non-profit sector, particularly with knowledge of the Charity Act and related regulations.

Duties and Responsibilities:

Regulatory Compliance

· Ensure full compliance with Singaporean laws, regulations, and guidelines, with a focus on charity governance, PDPA, statutory reporting, and other relevant areas.

Policies and Procedure Development & Implementation

· Develop and implement organization-wide policies and procedures, ensuring alignment with the organization’s mission, goals, and regulatory requirements.

· Collaborate with functional leaders to ensure policies are updated, consistent, and meet cross-functional needs.

· Provide regular updates and reports to senior management and the audit & risk committee on the progress and adherence to organizational standards.

Compliance Training and Awareness

· Develop and implement organization-wide policies and procedures, ensuring alignment with the organization’s mission, goals, and regulatory requirements.

· Collaborate with functional leaders to ensure policies are updated, consistent, and meet cross-functional needs.

· Provide regular updates and reports to senior management and the audit & risk committee on the progress and adherence to organizational standards.

Risk Management

· Design policies for monitoring and escalating risks, in collaboration with relevant departments.

· Identify and assess enterprise risks, implementing corrective actions and tracking mitigation efforts.

· Maintain documentation for enterprise risk management (ERM) processes.

Internal Audit

· Act as the liaison with external auditors, managing the audit schedule and coordinating with departments to ensure timely completion.

· Overseeing the development of internal audit plans with close coordination with the audit and risk committee.

· Review audit findings and track the implementation of recommendations, ensuring progress updates to senior management, audit and risk committee or board.

· Monitor the implementation of audit recommendations across departments, providing regular updates to senior management and the Audit & Risk Committee on progress and any challenges.

Governance Reporting

· Manage annual submissions of financial reports and governance documents to ensure compliance with the Charities Act.

· Prepare and maintain the Governance Evaluation Checklist in line with Charity Council requirements.

· Stay informed of new regulations, guidelines, and rules issued by the Charity Council or other regulatory bodies and advise senior management on necessary actions or adjustments to governance practices.

Enterprise, Social and Governance (ESG)

· Lead in the development and execution of ESG strategies aligned with the organization’s mission.

· Lead the collection and analysis of ESG data related to operations, volunteer engagement, and program effectiveness.

· Prepare annual sustainability reports for internal and external stakeholders.

Business Continuity

· Work with respective functions to identify key business functions, develop and maintain an up-to-date Business Continuity Plan (BCP) to ensure critical operations continue during disruption.

· Conduct regular BCP training and drills to ensure employees and volunteers understand their roles and test the effectiveness of the plan.

Others

· Support any ad-hoc projects as may be assigned from time to time.

Relevant Experience:

• Degree in Finance, Business Administration, Law, or a related field
• 7 years of working experience with 3 years in audit, risk management, compliance, or governance roles.
• Experience in the Social Service Sector preferred
• Strong knowledge of the Charity Act and relevant regulations

Behaviour Traits & Attitude:

• Excellent communication, interpersonal, and collaboration skills.
• Strong analytical and problem-solving skills to identify and assess risks.
• Strong reporting skills and the ability to make actionable recommendations.
• Strong ethical principles and commitment to upholding high standards of integrity.

JOB RESPONSIBILITIES

1. Develop business reports on new revenue streams, improved products and new businesses.
2. Build good relationships with clients/ customers.
3. Engage with business partners, suppliers and vendors for new business agreements.
4. Review targets and goals across teams.
5. Use business network and support knowledge sharing sessions to explore new business opportunities.
6. Interact with clients and respond to important inquiries about the company’s products or services

Skills and qualifications

1. Proven record of sales growth
2. Experience in customer service, marketing, or a sales-related field
3. Strong knowledge of business and sales growth techniques
4. Exceptional project management skills
5. Clear verbal and written communication skills
6. Enthusiasm for the company and its growth potential

Preferred qualifications

1. Experience in managing sales or marketing teams
2. Sharp negotiation and networking skills
3. Organizational skills
4. Problem-solving skills
5. Educational background in business, marketing

Our client, a leading company in Singapore, is expanding. They value self-development, career progress and most importantly a healthy working culture. Join them in this exciting journey as an:

Assistant Project Manager

Job description

1. Plan the Project schedule and ensure that the work schedules are executed as planned.

2. Review and check the T4e/Project reports and ensure the information is accurate for the purposes of quotation submission or invoicing for completed works or following up action if required rectification works.

3. Assign tasks to the team when there are breakdown calls from the clients.

4. Monitor and follow up on procurement of parts.

5. Ensure the sub-con workers follow proper work processes.

6. Perform price negotiation to meet the budget.

7. Ensure the spare parts / equipment are always maintaining at the minimum stock inventory level.

8. Provide supervision to the Engineers and Technicians for day-to-day work activities.

9. Follow up payment from the customers.

10. Forecast future manpower needs to ensure there is sufficient manpower to perform the assigned tasks.

11. Co-ordinate with the project teams for projects handover.

12. Arrange and conduct training for the staff.

13. Other duties as assigned,

Key Requirements

1. Diploma / Degree in Engineering.

2. At least 3 years of work experience in the related field.

3. Good management Skills.

4. Pleasant personality, excellent customer service skills and able to build and maintain a positive relationship with customer satisfaction.

Remuneration:

• $3,000.00 - $4,200.00 per month

Work Arrangements:

• Work Location: In person

Please submit your updated and comprehensive CV to: [email protected] for a P&C discussion. Your CV should be updated and in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date.

For quicker processing, please indicate the position applied for on the subject header. We regret to inform that only shortlisted candidates will be notified. However, if you are not selected, we will explore other positions for you, in the near future. All applications will be treated with the strictest confidence.

What our client offers

Our client offers an attractive remuneration package, a fast-paced and exciting working environment and provides challenging opportunities for career advancement. They care about their employees. They are not just an employer. They are a Team. They do not just offer you a job, they offer you a career. By joining their team, you will find a strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for customers, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic and fast-growing organization.

Our client advocates fair employment practices, recruits talents based on merit and fit with their corporate values and complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. They are committed to achieving diversity and creating an inclusive working environment. They welcome all applications irrespective of social and cultural background, race, gender, age, religious belief or nationality.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Grace HR Solutions will be collected, used and disclosed by or on behalf of Grace HR Solutions to determine or investigate your suitability, eligibility or qualifications for employment with Grace HR Solutions and/or its clients and manage your application for employment with Grace HR Solutions and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Thank You!

ANDY LUCAS | CEI No: R24123824 |

Grace HR Solutions | EA Licence No: 22C1305 |

UEN: 53456396A

Company Overview

Grace HR Solutions is a boutique professional recruitment consultancy involved in the recruitment of permanent, contract, and temporary positions. We are fully committed to achieving excellence in every assignment through leveraging our vast candidate pool, industry connections, and strategic insights. As the total recruitment and staffing solutions partner, our goal is to provide our Clients the best staffing solutions through an integrated database network supported by localized content and services. We strive to be efficient and effective in matching the right candidate to the right job. Reach out to us to discover even more about how we can help you with all your staffing needs or your own career

Job Type: Full-time

Pay: $3,000.00 - $4,200.00 per month

Schedule:

• Monday to Friday

Location:

• Singapore (Preferred)

Work Location: In person

Job Summary:
We are looking for a seasoned Assistant Manager, Piping, to join a prestigious client in the engineering sector. In this impactful role, you’ll be at the forefront of piping engineering excellence, ensuring all activities are completed smoothly, on time, and aligned with project specifications. You’ll oversee piping design progress, assess potential changes, and coordinate efforts to maintain project schedules and budgets. This role offers a unique opportunity to shape outcomes on high-stakes projects.

Key Responsibilities:

• Assess piping layouts, 3D models, material take-offs, and other deliverables for compliance with codes and standards.
• Support planning and resource allocation for piping engineering tasks.
• Develop procedural documentation, manuals, and training materials for team growth.
• Offer technical guidance on-site for piping installation and testing.
• Handle additional responsibilities as directed by the Piping Manager.

Requirements:

• Bachelors in Engineering, preferably Mechanical.
• 15+ years in piping design, including detailed design, stress analysis, and construction engineering support.
• Proficient with Caesar II, AutoCAD, and basic Navisworks/SPR.
• Strong analytical skills for complex piping calculations.
• Excellent interpersonal and communication abilities.

Why Join Us?
Step into a leadership role with an industry leader, where you’ll drive complex projects and develop a skilled team. This position offers an exciting blend of technical and managerial responsibilities, with ample opportunities for professional growth and innovation. Join us to make an impact in a dynamic, forward-thinking environment!

How to Apply:

Please submit your CV and cover letter via the CareersFuture portal or email your resume to [email protected]. Only shortlisted candidates will be contacted. We look forward to exploring your potential!

By submitting your personal data and/or resume, you consent to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Tan Chee Beng | EA Reg No: R24121894

Job Description

1. Develop and implement a visionary plan to guide the Art Centre’s growth and position it as a leader in arts education and research.

2. Foster a dynamic, inclusive, and collaborative environment that supports creativity, innovation, and academic excellence.

3. Ensure the curriculum meets current and future industry needs and aligns with institutional goals.

4. Promote interdisciplinary collaborations and new program initiatives across art forms.

5. Recruit, mentor, and evaluate faculty and staff to ensure excellence in teaching, research, and service.

6. Enhance the student experience through engagement opportunities, advising, mentorship, and career development programs.

7. Encourage an inclusive, supportive environment that promotes student growth, well-being, and academic success.

8. Promote the centre’s activities and achievements to engage the community and attract prospective students, donors, and collaborators.

9. Manage the centre's budget, ensuring resources are allocated effectively to support strategic priorities.

10. Support faculty and student research in the arts and foster an environment that encourages scholarly and creative work.

Qualifications and Experience

- A degree in a relevant arts discipline or related field.

- A minimum of 8years of leadership experience in arts education or a related field.

- Proven track record of academic and program development, community engagement, and resource management.

- Excellent communication, interpersonal, and organizational skills.

- Demonstrated commitment to diversity, equity, inclusion, and interdisciplinary collaboration.

- Proven ability to lead and manage educational programs and initiatives.

- Ability to prioritize tasks and handle multiple responsibilities efficiently.

- Able to run multiple branches independently.

- Able to work on weekends.

- Willing and able to travel on short notice.

- Able to work under stress and work independently.

Report to: Head of Operations

Job Summary

The Guest Relations Manager is responsible for ensuring exceptional guest experiences by managing guest services and addressing any concerns or issues. This role involves assisting with the front of house operations, enhancing guest satisfaction, and maintaining a positive reputation for the club.

Key Areas of Responsibility

· Ensuring and providing flawless, upscale, professional, and high-class guest service experiences.

· Analyzing customer feedback and providing strategic direction to continuously improve overall rating.

· Responding to guests needs and anticipating their unstated ones.

· Make our members feel welcome.

· Implementing plans to improve member’s satisfaction.

· Assisting with member and guest’s queries/disputes.

· Provide excellent customer service skill.

· Actively listen to and resolve complaints.

· Coordinate and manage communication between guests and staff and follow up to ensure customer concerns are resolved.

· Guest relations managers are responsible for maintaining open lines of communication between staff and member and guests.

· Monitor guest feedback and reviews to identify areas for improvement.

· Develop and implement strategies to improve overall member and guest satisfaction.

· Respond to any questions, needs and desires of guests, and follow up with member and guests to ensure their requests have been met to their satisfaction.

· Expect and react promptly to member and guests' requirements and inquires.

Job Description:

• Planning and managing the resources to run the day-to-day FM operations.
• Carry out site inspections.
• Planning and execution of all M&E periodic preventive maintenance, repair and replacement programmes.
• Putting in place a safety plan for the Property.
• Checking and endorsing of all reports/schedules/programs prepared by his site teams/sub-contractors including Mapletree’s appointed contractors.
• Ensuring that all statutory requirements are complied with.
• Overseeing calling of quotations as well as evaluating the quotations and recommendation for acceptance.
• Plan for monthly/quarterly/yearly periodic inspection and ensure staff carries out inspection as per schedule.
• Any other ad-hoc assignments assigned by the Management.

Job Requirements:

• Degree in Facilities Management/ Building/Engineering from recognised institutions with minimum 5 years of relevant experience and must have a proven management track record. Possess FSM Cert, CERT trained & First Aid trained.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

Role and Responsibilities

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 2 year’s experience in similar role in cleaning sector

Role and Responsibilities

1. Assist operation manager to supervise daily operation and activity for Hotel department

2. Liase with operation manager on planning and execution of tasks/projects

3. communicate HR Department for manpowper planning and if required conduct interview.

4. Assist Operation manager to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.

What will I be doing?

· As the Guest Experience Executive, you will be responsible for performing the following tasks to the highest standards:

· Be the brand ambassador of hotel, providing a positive “first impression” while guests walk-in to the hotel.

· Create a “WOW” experience of guests by deliver the highest quality and brand service standards to consistently meet and exceed executive Guest and VIP expectations

· Proactively greet guests at arrival lobby, providing direction, escort guest to the destination, responding with appropriate actions & provide accurate information such on outlet operating hours, on-going promotions, special VIP programs, events, etc.

· Serve as the main point of contact for VIP guests & ensure hotel departments are fully briefed on VIP Guest.

· Drive departmental objectives for self and team, and work together to achieve the department goal and KPIs accordingly.

· Make appropriate selection of rooms based on VIP guest needs and prepare coding electronic keys.

· In Room check in – Meet and greet guest, complete check in in the room, confirming room rates and obtain valid method of guarantee.

· Make appropriate selection of rooms based on VIP guest needs and prepare coding electronic keys.

· Ensure that guests are informed on hotel facilities and room features and luggage is delivered in a prompt manner.

· Manage queue at the desk and assist with the arrivals and offer express check out for departing guest at the front desk when required.

· Receive special requests from guests and respond appropriately or forward requests to appropriate team members for decisions and actions.

· Promptly answer the telephone inquiries, inputting messages into the reservation and advise other team members on special guests’ needs.

· Retrieve messages and communicate the content to guests, retrieving mail, packages and/or other special items for guests as requested.

· Remain calm and alert especially during emergency situations and heavy hotel activity by comply with Health & Safety, Emergency Management, the Disaster manual, and Fire procedures and regulations, taking part in the fire team when and where directed.

· Handle complaints promptly and efficiently, empowered to take the necessary action, informing the Guest Experience Manager/ Duty Manager/ Assistant Front Office Manager to follow-up where appropriate.

· Maintain awareness of guests’ profiles and specific preferences, ensuring that they are acted upon for each reservation.

· Coordinate with relevant departments to arrange in-room amenity set-ups according to VIP level and for special occasions – i.e. Birthdays and Honeymoon and etc.

· Attend daily briefings, shift handovers, meetings and read the logbook on a daily basis.

· Keeping up to date with information on facilities, attractions, places of interest, sights and activities in and around the hotel.

· Upsell rooms to higher room and rate categories, ensuring maximum revenue generation from each guest.

· Ensure that all reporting and servicing deadlines are met on a timely basis.

· Carry out any other reasonable duties and responsibilities as assigned.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

POSITION SUMMARY:

- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.

- Ensure that all correspondence are replied within 24 hours.

- Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.

- Explain guarantee, special rate, and cancellation policies to callers.

- Accommodate and document special requests.

- Answer questions about property facilities/services and room accommodations.

- Follow sales techniques to maximize revenue. Input and access data in reservation system.

- Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.

- Follow proper escalation procedures when addressing guest concerns.

Key Requirements

• At least 1 year experience in a similar role
• Fluent in English (Written and Spoken)
• Excellent telephone & email etiquette

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• · Developing goals for the development team and business growth and ensuring they are met.
• · Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

What you will do:

Johnson Controls Marine & Offshore Service unit is a global business with employees acting across the globe and backed by a global service team in 10 locations. The Service business is acting on HVAC, Fire Protection & Refrigeration solutions to deliver maintenance and retrofit services to a wide range of applications for Merchant vessels, Cruise, Offshore, Passenger, Navy and Coast Guard.

As Sales Account Manager, you will build relationship with customers, which may be end users, to understand needs and offers solution within a standard framework or range on pricing and margin. Services and supports existing customer accounts in assigned local geographic area, with a limited sales target or quota.

How You Will Do It:

• You will be responsible for expanding after-sales services (parts and services sales) for HVAC systems & Fire solutions to commercial ship owners, ensuring customer satisfaction and loyalty
• This is a Hunter role, where you will leverage from our installed base to identify and engage potential customers, end users, and influencers. Collaborate with Services support team to grow after sales offerings
• Sales process ownership. Create quotations, specifications and sales proposals and manage the entire sales cycles from initial contact to closing
• Strategic relationship building by gaining a deep understanding of the decision-making processes within customer’s organization to secure successful outcomes
• Ability to connect, and nurture strong customers relationship with key influencers and expanding your network within the customer base to drive business growth
• Ownership to update and maintain sales pipeline and development activities in the CRM

What We Look For:

• Bachelor’s degree /or Diploma preferably in Sales or Engineering
• At least 3 years sales experience working within the Marine or Offshore Oil and Gas market
• Familiar with HVAC or fire detection / suppression systems is highly desirable
• Strong communication skills and ability to translate technical solutions into clear, tangible value driven proposals
• Must be able to work autonomously, while also thriving a collaborative global team environment
• High level of Business Acumen with strong strategic agility

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

We are seeking a dynamic Marketing Manager to lead our student recruitment efforts in the China market. This role will be responsible for developing and executing comprehensive marketing strategies to attract prospective students, and drive enrollment growth.

Roles and Responsibilities

1. Strategy Development:

Develop and implement comprehensive marketing strategies

specifically tailored for the China market to enhance student

recruitment efforts.

2. Market Research:

Conduct in-depth market analysis to identify trends, competitor

strategies, and prospective student preferences in the China market.

3. Event Coordination:

Plan and participate in recruitment fairs, webinars, and other

promotional events to engage prospective students.

4. Collaboration:

Work closely with cross-functional teams, including admissions and

support services, to ensure a seamless experience for prospective

students.

Qualifications

1. Educational Background:

- Bachelor’s degree in Marketing, Education, Business, or a related

field; a Master’s degree (MBA) is a plus.

• Good Career Opportunity
• Accessible Working Location
• Competitive Remuneration Package

As an Assistant Manager (Fundraising), you will be responsible for the following duties:

• Implement and manage the execution of activities to achieve fundraising objectives.
• To strategize, develop and implement fundraising initiatives through events, appeals, in the conventional or e-platforms.
• To initiate and/or coordinate grant application and follow-up.
• To oversee and ensure that the fundraising and donation processes are in-line with the prevailing policies and procedures.
• To guide and supervise team responsible for donor engagement, partnerships and fundraising.
• To review current framework of donation management operations, to facilitate a streamline process of donation processing and donor relations building and management.
• To conduct donors profiling so as to improve fundraising strategies.

Requirements:

• Minimum a degree in relevant field.
• 5 years relevant working experience.

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email:

Email Address: [email protected]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

Job Description:

• Building and maintaining strong relationships with clients to understand their needs and ensure satisfaction.
• Developing strategies for managing accounts, including setting goals and identifying opportunities for growth.
• Identifying new business opportunities and upselling or cross-selling products and services to existing clients.
• Addressing any issues or concerns raised by clients and working to resolve them promptly.
• Staying informed about industry trends and competitors to better serve clients and develop strategic initiatives.

Job Requirement:

• Good interpersonal and communication skill
• With relevant experience in IT related fiels
• Strong problem solving and negotiation skill
• Strong Customer Service Orientation

AngelineMah
Reg No: R2096146
One Vogue Pte Ltd
EA License: 19C9629

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Description: Assistant IT Manager

Responsibilities

• Analyse business, work with key business stakeholders to incorporate IT applications and operation processes with technology solutions.
• Project management, tracking, monitoring and status reporting to stakeholders. Defining deliverables, resources and workplans for projects. Ensuring the timely delivery of projects.
• Assist the department head in organising, planning and implementing IT strategies.
• Ensure that all networks (including internet and wireless), systems, security and application infrastructure are running efficiently.
• Responsible for tasks related to IT operations, governance and risk management.
• Manage a team to ensure smooth running of daily IT operations, ensuring timely resolution of issues, fulfilment of requests and provision of IT related information.
• Manage vendors and suppliers to ensure deliverables, cost effectiveness and timeliness of services/ products.
• Any other duties assigned.

Requirements

• Relevant working experience with IT Infrastructures and application support.
• Experience in Point of Sales (POS) and ERP systems like SAP and Navision/MS Dynamics is preferred.
• Strong technical skills and knowledge in IT infrastructure areas which includes Microsoft 365 Implementations and Deployments, Directory Services (e.g. Microsoft Active Directory), messaging and collaboration technologies (e.g. Microsoft Teams), Network infrastructure (e.g. LAN and WAN network routing). Familiarity with Microsoft Azure, AWS cloud infrastructure would be advantageous.
• Experience in setting up ticketing systems like JIRA, DevOps, etc
• Candidates proficient in Mandarin and French are preferred to support openings in North Asia and Europe.
• Process-oriented and good problem-solving skills.
• Excellent organisational skills, meticulous and attention to details.
• Ability to manage multiple tasks and support different projects simultaneously and respond to changing deadlines and priorities.
• Performance-driven balanced with ability to collaborate effectively in a cross-functional team.
• Good interpersonal and communication skills, meticulous, proactive, demonstrates ability to achieve results, excellent customer handling skills and teamwork.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

As a Senior Manager, Technical Solutions, you will be responsible for developing and managing technical solutions in Data Centre Engineering projects from inception to completion, developing pre-sales solutions by coordinating closely with the Commercial team and/or wider KDCH teams, and working with various investment stakeholders to assess feasibility of Pre-deals. You will work with both internal and external stakeholders to ensure that the job responsibilities are completed with a viable technical and budget proposals within time limits. You will coordinate with the Project Management team and provide Project Management inputs and considerations across your job responsibilities. You may be expected to travel for work to support your projects and customers when required.

• To be familiar with the design and construction of Data Centres, and working with knowledge of all technical disciplines, typical customer requirements and standard Basis of Design
• As the Mechanical Specialist of DC&N Technical Solutions team, to be responsible for constant review and update to the Basis of Design
• Execute the technical qualification, planning and development of technical solution for prospective deals as the Technical Solutions Head of Department shall direct. Manage and generate technical solution, project cost and planning structure for prospective deal engagements and investment approval
• Provide project scheduling and construction process assessment for all technical solutions, pre-projects, pre-deals and pre-sales solution, and perform necessary organization and handover documentations to the Project team for delivery, and provide necessary support and follow up where required
• Coordinate and obtain inputs from Technical Solutions, Project Management, Operations, Consultants, Contractors and vendors etc. to develop a viable Technical Solutions, Pre-Sales Solutions or Pre-Deal responses to various relevant stakeholders
• Work with Asset Owners, Sales and Commercial, Asset Management, and Investments Teams to determine the Project budget proposal with adjustments to the Overall Project Budget and Investments Returns, while ensuring coordination with the Project Construction Costs and Design
• Obtain proposals, select, and appoint consultants to develop design and cost estimate. Thereafter, manage selected consultant team for awarded scope of works
• Engagement with Statutory Authorities and Safety Matters
• Support project team to execute projects’ quotation and/or tendering process for the various packages such as project consultancy, contractors, nominated sub-contractors, vendors, suppliers, etc in accordance with the inputs provided during the various technical solutions, pre-sales and pre-deal phases of work
• Organize and conduct regular separate and/or combined meetings with Clients, Asset Owners, appointed consultant, contractors, vendors, etc to address all technical related matters during pre-project and during engineering project execution
• Technical Solutions management and track progress of solutions development and project cost against the approved schedule during pre-project investment approval and design phases
• Technical solutions report including solution development and its corresponding risks and mitigation, compliance to the Customer and/or industry standards, project cost estimation and its corresponding validation and risks, etc. for investment approval
• Technical solutions and Pre-Sales support to project team during project execution
• Work closely with Client, Asset Owner and Operation team on any technical issues arising from pre-project stage, project execution stage and support the project team for timely handover to Client, Asset Owner and Operation team respectively
• Any other scopes as directed by the Technical Solutions Head of Department

Job Requirements

• Master’s or Bachelor’s degree in Mechanical Engineering or equivalent
• Minimum 10 years of professional experience in Data Centre or equivalent design and construction work etc
• Good knowledge of variable design standards, including BICSI, TIA, Uptime Institute Tier Standard, etc
• Ability carry out technical solution discussions effectively with multi-function teams
• Good problem-solving, communication and interpersonal skills with high resilience and drive in achieving objectives and goals. High desire for innovation and learning
• Excellent verbal and written communications skills in English
• Relevant experience in a multi-cultural work environment fostering a climate of teamwork and collaboration

Job Description & Requirements

1.⁠ ⁠Team Leadership and Development:

•⁠ ⁠Supervise and support a team of Retail Executives across multiple locations.

Provide guidance, training, and coaching to improve team performance and customer engagement.

•⁠ ⁠Conduct regular performance evaluations and implement improvement plans where needed.

•⁠ ⁠Foster a positive work environment that encourages teamwork and accountability.

2.⁠ ⁠Sales and Revenue Management:

•⁠ ⁠Set and monitor sales targets for all retail locations.

•⁠ ⁠Analyze sales performance data and identify areas for improvement.

•⁠ ⁠Develop action plans to boost underperforming areas and maximize revenue.

•⁠ ⁠Collaborate with the marketing team to align sales promotions and campaigns with store goals.

3.⁠ ⁠Operational Efficiency:

•⁠ ⁠Ensure smooth operations across all retail outlets, focusing on stock management, customer service, and sales processes.

•⁠ ⁠Implement and monitor standard operating procedures (SOPs) across all locations to maintain consistency.

•⁠ ⁠Work with warehouse teams to optimize stock levels and ensure timely deliveries and installations.

4.⁠ ⁠Customer Service Excellence:

•⁠ ⁠Establish and maintain high standards for customer service.

•⁠ ⁠Handle escalated customer issues and complaints to ensure prompt resolution.

•⁠ ⁠Monitor customer feedback, reviews, and engagement, using this data to enhance service quality.

5.⁠ ⁠Sales Strategy and Implementation:

•⁠ ⁠Lead the development and execution of regional sales strategies to drive growth.

•⁠ ⁠Coordinate with marketing to align promotional activities with local market demands.

•⁠ ⁠Monitor competitors and market trends to adjust sales strategies as needed.

6.⁠ ⁠Budget and Financial Oversight:

•⁠ ⁠Manage budgets for retail locations, controlling costs while ensuring profitability.

•⁠ ⁠Review and approve expenditures, ensuring alignment with the company’s financial objectives.

•⁠ ⁠Analyze sales and financial reports to track performance against targets.

7.⁠ ⁠Inventory and Stock Management:

•⁠ ⁠Collaborate with warehouse teams to maintain accurate stock levels.

•⁠ ⁠Implement processes to reduce stock discrepancies, monitor fast-moving items, and prevent stockouts.

•⁠ ⁠Oversee the replenishment of stock for all stores.

8.⁠ ⁠Reporting and Analytics:

•⁠ ⁠Regularly report on sales, customer behavior, and operational performance to senior management.

•⁠ ⁠Provide insights and recommendations based on analysis to improve overall business performance.

•⁠ ⁠Use data to assess the success of initiatives and promotions.

9.⁠ ⁠Compliance and Store Standards:

•⁠ ⁠Ensure all stores comply with company policies, local regulations, and safety standards.

•⁠ ⁠Perform regular audits of retail locations to ensure operational consistency.

•⁠ ⁠Oversee the maintenance and upkeep of stores to meet brand standards.

10.⁠ ⁠Customer Relationship Management (CRM):

•⁠ ⁠Maintain relationships with key customers and identify opportunities for growth through improved customer engagement.

•⁠ ⁠Utilize CRM systems to track customer data, interactions, and feedback to enhance service quality.

11.⁠ ⁠Sales Training and Development:

•⁠ ⁠Organize regular sales training programs for retail teams to ensure product knowledge and sales techniques are up to date.

•⁠ ⁠Work closely with the HR department to manage recruitment, onboarding, and continuous development for retail staff.

Benefits:

• Performance Bonus
• Commission Scheme Available
• Staff Discount
• Medical Benefits
• Training Opportunities
• Career Advancement