The Senior Sales Specialist role is a quota-bearing sales persona and the primary purpose is to pursue and land qualified leads identified by the Client Management team and other respective teams. The Senior Sales Specialist will identify new opportunities from a selection of existing accounts, and present solutions, value propositions, partner configurations, cost structures, and revenue models to the client that meet their needs.

The Sales Specialist will work directly with clients at a variety of levels, as well as internal subject matter experts. A substantial amount of time will be spent on engaged selling or supporting the sales process in partnership with Client Managers.

This roles contributes to the pre-sales process by working with pre-sales architects to create the best solution design for the client. Building and developing excellent stakeholder relationships with new and existing clients, whilst developing new business channels and territories will be a core focus of this role.

Key Roles and Responsibilities:

• Own and drive pipeline to achieve allocated security budget numbers
• Maintain subject matter expertise in the application services/infrastructure technology domain or solutions set
• Address the technology conceptual challenges during the sales process
• Maintain a comprehensive level of relevant product and service knowledge to have meaningful conversations with potential and existing clients
• Maintain awareness of the competitive landscape, market pricing, and strategy and how to penetrate a new market
• Contribute to the knowledge base of NTT Ltd.'s solutions and services within a practice area or service area by sharing best practices with internal teams, as well as client teams
• Work with relevant technology vendors and ensure a deep understanding of their solutions and how they can contribute to our own solutions set
• Interact and engage with clients to uncover and understand client business goals
• Articulate the Security solution/deliverables that the client requires, as opposed to the products that they need to buy
• Articulate our value propositions throughout all steps in the sales process
• Conduct functional gap analysis and address business issues raised by clients
• Prepare and conduct client workshops and presentations
• Establish relationships with multiple client stakeholders and secure deals with clients to achieve assigned sales quotas and targets
• Use understanding of the client’s business and depth of knowledge on the Security solutions to personalize the recommended solution in line with the client’s need
• Capable of spotting new sales opportunities within an account and work with the sales teams to drive them to closure
• Pursue and land qualified leads identified by the client managers and other lead generation sources
• Work alongside Client Managers to support the sales process, position technology solutions, and close the deal
• Support the wider territory sales plan and execute the sales strategy, and based on that define your own plan for your solution to achieve your sales targets
• Develop and maintain clear account plans for appropriate clients and targets
• Discover,forecast, and run opportunities in the medium and long-term
• Scope and document Security solutions to meet customer requirements
• Identify,assess and highlight client risks that could prove detrimental to the client’s organisation and credibility
• Collaboratively work with sales teams, especially Client Managers, to successfully close the deal
• Partner with internal teams to ensure the scope of work and proposals are tracked and managed
• Work closely with other in-territory counterparts and matrix teams to achieve the shared goal of growth
• Use sales methodologies and tools such as target plans, opportunity plans, and account plans to drive the sales process
• Develop and implement an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders

Knowledge, Skills and Attributes:

• Solid understanding of the technical concepts of Security solutions and display the ability to provide technical consultation and guidance to customers
• Demonstrate success in achieving and exceeding sales and financial goals
• Proficiency in developing and encouraging meaningful customer relationships up to C-level
• Delivery of engaging sales presentations and elevator pitches
• Close attention to maintaining up to date, accurate sales forecast and close plans
• Proficiency in team selling approach
• Comprehensive knowledge of competitors and ability to apply competing successful sales strategies
• Ability to define sales strategy
• Client-centric approach, with ability to understand customer problems and find best-fit solutions
• Flexible to adapt quickly to short, new missions or urgent deadlines
• Negotiation skills to craft solutions that are beneficial to customers, partners, and NTT overall
• Solid business acumen
• Good client engagement and management skills
• Phenomenal teammate, with know how to drive sales teams and collaborate with them

Academic Qualifications and Certifications:

• A Degree in a Technical or Sales field is preferred but not essential
• Certified in industry relevant structured sales methodologies and negotiation skills.

Required Experience:

• Advanced sales experience in a technology or services environment, particularly selling either application or infrastructure solutions
• Advanced understanding of IT Managed Services environment
• Advanced demonstrable experience of solution-based selling with a proven track record of sales over-achievement
• Advanced experience in selling complex solutions and services to C-Level clients
• Advanced experience in resolving a wide range of issues in creative ways to meet targets and objectives
• Advanced demonstrable experience in networking with senior internal and external people in the specialist area of expertise
• Advanced level capability and the ability to work independently with little instruction on day-to-day workload

Scope

• Responsible for sourcing required direct and indirect materials, dealing with vendors and negotiating for the best price and payment term from both local and overseas vendors.
• Collaborate and maintain good working relationship with both internal/external stakeholders and vendors for planning and initiation of necessary procurements.
• Coordinate and liaise with vendors for timely delivery and monitor all purchases to avoid any shortages, overcharges and defects of materials.
• Resolve supply, quality, service and invoicing issues with internal/external stakeholders, vendors and identify process bottleneck, propose and implement solutions to resolve issues in a timely manner.
• Assist to implement internal procurement strategies to cater for daily Operations & Maintenance (O&M) requirements.
• Prepare, develop and review department contracts for both new and existing supplier, and constantly monitoring the validity & expiry of each contract.
• Prepare and develop various documentations (e.g. Tender, Standard Operating Procedure (SOP)s, Work Instruction (WI), Reports, etc.) and monitor the validity & expiry of each documentation.
• Assist as the System Administrator for section’s Maintenance Management System (MMS).
• Constant monitoring and tracking of Asset Life Cycle for planning of asset renewal and/or disposal.
• Support Budgetary Planning and Costings.
• Perform any other duties as instructed by Management.

Requirements

• Degree in Business Administration or Supply Chain Management is preferred.
• 1 – 3 years of relevant working experience in an O&M industry involving Supply Chain Management, Procurement, Logistic or Warehousing
• Hands-on experience on Enterprise Resource Planning (ERP) Systems (e.g. ServiceNow, SAP, Maximo, Oracle) will be an advantage.
• Able to work well independently and in a team under a challenging and fast-paced environment.

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Roles & Responsibilities

• The role will focus on project delivery and implementation for security related products across infrastructure and systems.
• Will also perform configuration, testing and maintenance support for the security devices.
• Experience in Information Security Risk Management, Vulnerability Management and Assessments.
• Serve as the Technical Support expert and capable of handling escalations, incidents, outages and infrastructure challenges.
• Operate, manage and support the IT infrastructure and services implemented to meet prescribed service levels
• Ensure that project implementation and operations are aligned to client technology standards and policies

Qualifications:

• Diploma / Degree in Computer Science, Computer or Electronics Engineering or Information Technology or related disciplines
• More than 2 years of relevant IT experience in implementing and managing complex IT infrastructure systems and services for commercial and Singapore government agencies
• CISSP/CCSP/CISM/CCSK certification or its equivalent is preferred
• Possess good technical skills with working knowledge and experience on cybersecurity technologies and tools - PAM (CyberArk), DAM (IBM Guardium, Imperva SecureSphere DAM), SIEM (Splunk, IBM Qradar, Endpoint (Trend Micro, Carbon Black) and VA scanner
• Familiar with IM8 policies
• Excellent problem-solving and analytical skills

Purchasing / Procurement Assistant / Executive

• S$ 2,300 to 3,000
• Location: Jurong
• Monday to Friday 9am – 6pm (Friday off at 5:30pm)

Job Overview:

The Purchaser/Procurement Specialist will be responsible for sourcing materials, equipment. The role involves working with suppliers, negotiating contracts, and ensuring timely delivery, using SAP or IFS systems to manage procurement processes.

Key Responsibilities:

• Source and select suppliers.
• Negotiate prices and contracts.
• Manage purchase orders using SAP or IFS.
• Coordinate with suppliers for on-time deliveries.
• Ensure procurement costs are within budget.
• Maintain records of purchases and supplier interactions.

Skills & Qualifications:

• Experience with SAP or IFS
• Experience in procurement, preferably in engineering field.
• Proficiency in Microsoft Office.
• Training provided

Apply now for Interview arrangement

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Your new company

A prominent Asian financial institution is seeking a HR Senior Officer to join its dynamic team, offering a collaborative work environment, competitive compensation, and opportunities for growth and development.

Your new role

Reporting to the HR manager, you will collaborate with management and key support teams to align HR strategies with business objectives.

Key responsibilities include:

· Manage full cycle recruitment, from interviewing potential hires to interviewing and evaluating candidates, conducting background checks and employment verifications. Managing on-boarding process to ensure smooth integration.

· Served as the primary contact for all employee related inquiries.

· Supports HR manager on performance management strategies with developing performance management framework and processes, ensuring continuous engagement, ownership and growth mindset to people managers and employees in the organization.

· Drive continuous process improvements in all aspects of the employee lifecycle

· Maintain accurate HR records and ensuring compliance with labour laws, regulations, and company policies.

· Process end to end payroll and mange employee benefits programmes and providing HR leadership to the HR team, guiding and mentoring team members to build on capabilities.

What you’ll need to succeed

· Strong organizational and time management skills.

· Ability to converse in Mandarin is essential as there is liaison with Chinese counterparts.

· High level of integrity and confidentiality.

· Ability to address and resolve issues efficiently.

· Ability to adapt to changing circumstances and flexible is important.

· Ability to build and maintain positive relationships with employees at all levels.

· Communicate and interact effectively (verbal, presentation, facilitation & listening modes of communication) across organizational and cultural boundaries.

· Bachelor’s degree with a minimum of 10 years working experience preferably in a banking or financial institute.

· Experience in leading a team preferred

What you need to do now

If you're interested in this role, click 'apply now' or forward an up-to-date copy of your CV to me at [email protected]. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R22106488

EA License Number: 07C3924 | Company Registration No: 200609504D

Responsibilities:

• Accounts Payable/Accounts Receivable
• Prepare monthly closing, audit schedule and aging reports
• Prepare subcontractors’ and suppliers’ payments
• Update bank balances and cash flow records
• Ad hoc tasks when required

Requirements:

• Minimum Diploma in Accounting
• 3 to 4 years of relevant experience
• Proficient in Excel and other Microsoft Office applications
• ACCPAC Window knowledge will be an advantage
• Able to start work immediately

Roles:
● Senior Automation Specialist and Lead Software Developer.
● Engineering and Architecture of application automated deployment and hosting

Responsibilities:
● Source Development, enhancement and maintenance using Java J2EE.
● Automation on application readiness and deployment automation through ADO / Jenkins pipelines with certificate consolidation, SonarQube Code Coverage, Git Leaks and Vulnerability handling.
● Source routings, service integrations and bean management through Apache Camel.
● API Integration with banking internal applications with SOAP and REST Interface. Solace Integration with JMS Listeners for Topic and Queue handling using Java and Apache Camel.
● Design and implementation of Plugins, Automations and Tool development for Orchestration tools like Rundeck Pro Orchestrator by Pager Duty.
● Automation and managing the engineering side of the tool, version upgrades and stakeholder relationship towards enhancing the product and production support including container platform.
● Experience in API and Rundeck Plugin automation developments to standardize Banks Security for the tools we support using Java
● Development for integration of Dev and Ops activities to achieve Automated DevOps Standard workflow
● BAU Support on critical releases, DR Drills, production issues and functional implementations.
● Kibana Dashboard / VIs creation (With Elastic Indexes) for Data Analysis and Report preparation
● Complete documentation, presentations and User workshops about the product, user guide, implementation, etc.,

As an e2i Specialist, you will be part of a dynamic team to create an impact on the employment and employability of the workforce. You will focus on specific industries to forge strong partnerships and co-create employability solutions with stakeholders such as the employers, government agencies, training, industry and community partners.

Job Responsibilities

Stakeholder Engagement and Business Development

· Outreach to companies to promote the adoption of e2i’s programmes and work together to implement job redesign projects to raise productivity, improve jobs, skills and wages for our local workforce.

· Collaborate with industry stakeholders, including government agencies, associations, training partners to co-create interventions to address manpower issues.

Strategic Manpower Planning

· Analyse market trends, identify and assess key industry manpower and skills needs.

· Track the programme’s progress and evaluation outcomes and make recommendations for management decision making.

· Identify and implement relevant hiring and training for businesses.

Project and Events Management

· Plan and review budget requirements and ensure compliance with policies and processes.

· Plan and organise outreach and marketing events, career events and industry engagements.

· Assist retrenched employees, including job search guidance and access to relevant training programmes.

Job Requirements

· Passionate about helping Singaporeans to enhance their employability and organisations in productivity improvements and capabilities development.

· Team player with excellent interpersonal and communication skills.

· Strong project and time management skills

· Adept in stakeholder engagement and relationship building

· Resilient, agile in problem-solving, and able to work in a dynamic and fast-paced environment.

· Good understanding of various government initiatives on manpower interventions in relevant industries would be advantageous.

· Experience in business development/project management/programme development will be advantageous.

Only Singaporeans may apply.

Designation and salary will commensurate with experience.

We will only contact shortlisted candidates

Duites and Responsibilities:

• Mold Maintenance / Support Production Mold Servicing if necessary.
• New mold fitting and assembly.
• Jig & fixture Assembly/testing.
• Repair mold according to Mold Repair Requisition.
• Mold troubleshooting when is required.
• Understand how to operate grinding machine.
• Record history data during mold troubleshooting.
• Ensure job is done according to the drawing requirement.
• Perform self-inspection before passing to the next processes.
• Ensure 6S are carried out at all times.
• Safety is everyone’s responsibility, feedback to the supervisor if there are any doubts.

Our client has more than 20 restaurants in Singapore that provide various dining concepts that refined tastes of both local and international food enthusiasts.

• Responsible to source for new or alternative supply on products and services.
• Manage purchasing activities and services based on company's needs.
• Negotiate optimal prices for goods and services while maintaining quality standards.
• Supervise process and supplier performance and resolve issues with suppliers.

Requirements:

• Diploma in Procurement and Supply Management or equivalent
• At least 2 years of procurement/purchasing experience in F&B industry.
• Proficient in MS office and SAP.
• Team player with good interpersonal and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Overview

Are you insatiably curious, deeply passionate about the realm of digital applications and innovation, and ready to tackle complex challenges in a dynamic environment? If so, we invite you to join our team as a Technology Specialist in Digital Application & Innovation at Microsoft.

Digital Application & Innovation is a growth opportunity for Microsoft Azure, as well as its partners and customers. It includes a rich portfolio of products including Managed/PaaS services on the Azure Platform, GitHub, and Visual Studio. These technologies empower developers to build, deploy, and manage applications in a cloud-native way.

As a Microsoft Technology Specialist, you will own and win the technical decision of customers. By demonstrating the value of Microsoft’s cloud services, you will help organizations trust Azure for their workloads, tools, and data. As a Technology Specialist in Digital Application & Innovation, you’ll be at the forefront of cloud-native architecture. This means designing systems that fully leverage the unique capabilities of the cloud, such as scalability, automation, and cost efficiency. You will work within a virtual team of technical, partner and consulting resources to help educate your customers at a technical level, demonstrate, and prove our solutions, and win the technical decision. Being part of this team will allow you to maintain and develop your deep technical expertise across Microsoft and non-Microsoft cloud-based technologies such as Containers, DevOps, Software Development Lifecycle etc.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Own technical discussions with customers leveraging processes and tools, demos and programs; using consultative sales methodology and technical expertise to influence customer vision; establish rules of engagement for extended teams. Support the creation of new pipelines in the account team by identifying new opportunities.
• Build technology strategy by mapping the agreed customer business outcomes into an appropriate Azure technology framework, resolving concerns, preventing and removing technical blockers, and translating technology complexity into business impact. Work with the customer, account team, and partners to drive and support the customer’s AI transformation inclusive of AI Applications and data foundation.
• Design the solution using your technical knowledge, architect skills and consulting skills to win a customer’s technical decision and meet the customer’s needs; drive Pilots/Proof of Concepts (PoC) to create momentum for Minimum Viable Product (MVP), infusing AI technologies where appropriate and being technically proficient to do Proof of Concepts (PoC) with hands-on-skills.
• Scale through partner by engaging in partner sell-with scenarios to carry out technical engagement activities, facilitating and managing partner resources and processes for Pilot/Proof of Concepts (PoC)/Minimum Viable Product (MVP).
• Be the Trusted advisor and be proactive to find and understand customers’ pain points and design and offer the technical solution that aligns with the business case.
• Be the Voice of Customer to share insights and best practices, connect with Engineering team and Global Black Belts to remove key blockers and drive product improvements.
• Maintain and grow expertise in developer tools, cloud native architecture and technologies, keeping up to date with market trends and competitive insights.

Qualifications

• 10+ years technical pre-sales or technical consulting experienceOR Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience OR Master's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience OR equivalent experience
• Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture)

#MCAPSRegionsASEAN

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Jobscope

• Build six sigma and lean capability of colleagues through training and coaching (including IMEx orientation, IMEx elements, Innovation, process capability, M1 training and certification, etc.)
• Support site opex lead in goal setting, goals cascade and performance reviews
• Continuously deliver measured improvement in performance in all aspects of business for all the IMEx Ecosystem(s)
• Lead Six Sigma and Lean projects that are aligned with the site's short term and long-term goals
• Provide leadership & guidance to Green Belts and Yellow Belts
• Promote Good Practices and sharing knowledge across the site through community of practice and within the network
• Own the CI element and work with site leadership team to ensure a consistent and impactful application of CI loop site-wide
• Own, maintain and promote CI reporting and tracking portal Promote CI culture through reward and recognition
• Develop courses of action and drive implementation of solutions
• Play an active and impactful role to deliver flawless execution in the Business Excellence, Process Centric Team (PCT) by updating performance against metrics, highlighting & resolving issues, with appropriate escalations

Requirements

• Min Degree in Chemical Engineering, Pharmaceutical Engineering, Chemistry or any related course of studies
• Min 4 years of Operations excellence / manufacturing excellence in any related industries (Pharmaceutical, Biopharmaceutical, etc)

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Responsibilities:

• General storekeeping and warehouse duties
• Carry out physical stock take and packing
• Coordinate with logistics for collection
• Manage movement of goods and maintain proper and accurate records of physical stocks against system inventory
• Good housekeeping in warehouse

Requirement:

• At least 2 years relevant experience

· Good Pay + OT + Good allowance + High Bonus( Permanemt role )

· Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 (No Calls)

· Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Scope

• Responsible for sourcing required direct and indirect materials, dealing with vendors and negotiating for the best price and payment term from both local and overseas vendors.
• Collaborate and maintain good working relationship with both internal/external stakeholders and vendors for planning and initiation of necessary procurements.
• Coordinate and liaise with vendors for timely delivery and monitor all purchases to avoid any shortages, overcharges and defects of materials.
• Resolve supply, quality, service and invoicing issues with internal/external stakeholders, vendors and identify process bottleneck, propose and implement solutions to resolve issues in a timely manner.
• Assist to implement internal procurement strategies to cater for daily Operations & Maintenance (O&M) requirements.
• Prepare, develop and review department contracts for both new and existing supplier, and constantly monitoring the validity & expiry of each contract.
• Prepare and develop various documentations (e.g. Tender, Standard Operating Procedure (SOP)s, Work Instruction (WI), Reports, etc.) and monitor the validity & expiry of each documentation.
• Assist as the System Administrator for section’s Maintenance Management System (MMS).
• Constant monitoring and tracking of Asset Life Cycle for planning of asset renewal and/or disposal.
• Support Budgetary Planning and Costings.
• Perform any other duties as instructed by Management.

Requirements

• Degree in Business Administration or Supply Chain Management is preferred.
• 1 – 3 years of relevant working experience in an O&M industry involving Supply Chain Management, Procurement, Logistic or Warehousing
• Hands-on experience on Enterprise Resource Planning (ERP) Systems (e.g. ServiceNow, SAP, Maximo, Oracle) will be an advantage.
• Able to work well independently and in a team under a challenging and fast-paced environment.

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

The Client is a prestigious global bank and they are seeking individuals who are enthusiastic about the investment market to join their team of investment advisers to bring greater value to their clients.

About the job

• Work closely with relationship managers to understand clients investment needs & preferences and risk appetite, thereafter, providing sound recommendations and advisory.
• An ideal candidate should have a strong understanding of investment products such as UTs, Bonds, Equities & structured products.
• Keep up with market trends & news and provide timely updates to the relationship managers & clients.
• Work together with the team and contribute to the production of collaterals for internal and external stakeholders.
• Adhere to all company policies & regulations.

Skills and experience required

1. Minimum 5 years of relevant banking sales experience
2. Good communication & interpersonal skills
3. Good understanding of financial markets & investment instruments

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

KEY DUTIES AND RESPONSIBILITES:

• The role involves leading all compounding and sterile filling activities, as well as being responsible for the secondary packaging of final finished goods.
• Ensuring safe work environments, enforcing operational discipline, and monitoring aseptic behaviors.
• Efficiently utilize tools and metrics (KPI’s) to monitor staff productivity, deliverables, timelines, and quality of work product to adjust staffing levels and operational processes as needed to ensure operational effectiveness.
• Support investigations, own CAPAs, and drive continuous improvements throughout operations.
• Responsible for developing staffs’ performance goals, maintaining positive employee morale and relations and managing paid time off
• Understanding of the importance/impact of cGMP standards.
• Responsible for handling disciplinary actions and/or Performance Improvement Plans, terminations, escalating complex employee issues to their manager or human resources and ensuring a fair and consistent approach with all team members.
• Identifying potential process/product improvements and working collectively with cross-functional teams to implement process/procedure updates.
• Demonstrates strong industry knowledge and comprehensive understanding of business processes.
• Demonstrates technical/functional expertise in applicable discipline and acquires knowledge in related disciplines.
• Utilize industry technical/functional experience to help develop standard operating procedures.

REQUIREMENT

• Able to establish robust processes, develop performance standards, track performance through fact driven exercises, and implement solutions to drive continuous process improvements.
• Demonstrates skills to solve complex problems in highly regulated environments.
• Previous experience working with auditors, inspectors, and regulatory agencies.
• Able to articulate difficult and complex situations in a comprehensive and succinct manner utilizing professional tools, and deliberate facts.
• Ability to drive a culture of partnership and accountability.

EDUCATION & EXPERIENCE

• Minimum of a Bachelor Degree in a life science, pharmacy, or engineering discipline required.
• Advanced degree/certification preferred. It will be an advantage to the candidate if he/she is a registered pharmacist in Singapore.
• 5-8 years manufacturing or engineering experience, preferably in sterile manufacturing and a good understanding of quality and compliance standards of various agencies, including US-FDA, European EMA and China NPMA.
• 3-5 years management experience; with no fewer than 20 direct/indirect reports.
• Proven effective verbal and written communication skills.
• Experience working with SAP, QMS such as TrackWise.

Objectives of the position:

Spearhead all brand and marketing-related activities, develop and deliver marketing campaigns to acquire new customers across APAC.

Key Responsibilities:

• Spearhead brand building and customer lifecycle marketing from regional level
• Lead the charge to build a strong brand identity & presence in market.
• Interact with relevant influencers, journalists, and media outlets.
• Oversee the content on own sites, partners’ sites, social media to ensure brand consistency & compliance.
• Educate & provide guidance to team on content development according to global standard & requirements.
• Co-lead in content creation for APAC strategic initiatives with product and strategic marketing team
• Work closely with eBiz team to ensure content is optimized for SEO.
• Develop country capabilities to drive marketing based on the customer lifecycle development.
• Drive towards increasing of market presence, acquire new customers & grow existing customers.
• Measure and analyse campaign performance, offering insights and provide actionable recommendation for continuous improvement.

Skills & Qualification:

• Bachelor’s degree (or equivalent) in marketing, communications, or related field
• 4 - 5+ years of marketing experience, preferably in an B2B environment
• Digital Savvy
• Proficiency in copywriting is a plus
• Able to multitask and work under time pressure and adapt quickly to changing priorities in an ambiguous environment
• Can-do attitude and be self-motivated
• Exceptional project management skills, with the capability to manage multiple projects simultaneously.
• Excellent communication and teamwork skills, able to work effectively with diverse teams and stakeholders.

• 5days
• Location: North-East
• Basic up to $4k
• AWS & VB provided
• Industry: Electronic/Semiconductor

Job Scope:

Procurement Executive

• Sourcing and selecting suppliers based on price, quality, and delivery capabilities.
• Creating and managing purchase orders.
• Monitoring inventory levels and reordering as necessary.
• Handling logistics and ensuring timely delivery of goods.
• Resolving any issues with orders, such as delays or defective products.
• Maintaining records of purchases, pricing, and other important data.

Customer Service Representative

• Provide end-to-end support for corporate customers, handling orders, quotations, and documentation.
• Respond promptly to inquiries and proactively update on order and shipment status.
• Maintain up-to-date pricing records for spare parts.
• Coordinate with customers, forwarders, and internal teams for timely order fulfillment.
• Prepare customs documentation and assist with customer queries.
• Collaborate with internal teams to resolve customer issues and implement solutions.

Job Requirement:

• Diploma in Logistics/Supply Chain/relevant studies
• Minimum 2 years of relevant work experience with Equipment distributor/manufacturing's company.

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

We are searching for a highly independent and result-oriented Customer Service Specialist / Senior Specialist!

You will be part of the Customer Service team and will be supporting the management of our Call Centre service provider to deliver outstanding customer experience to Scoot’s guests.

Responsibilities

Call Centre Operations Management

• Support Manager in the operational matters of the Call Centre and work closely with the appointed vendor to ensure that agreed service levels are met and maintained
• Support Manager to manage the Call Centre operations processes and procedures and identify gaps/ key areas to improve in order to achieve better performance of the Call Centre
• Monitor Call Centre Customer Satisfaction Score (CSAT) / Dissatisfaction (DSAT) scores weekly and work closely with the appointed vendor to identify root cause of customer dissatisfaction and ways to improve customer satisfaction
• Monitor CRM system to ensure Call Centre clears the ‘Call Centre Level 1 (CCL1)/ Call Centre Level 2 (CCL2) Escalation’ and ‘CC Fulfillment’ queues and there are no backlogs
• Manage escalated cases pertaining to Call Centre, perform root-cause analysis and implement initiatives for improvement
• Support Manager to review and update phone lines and IVR call flow/ messages, as and when required
• Support Manager in Customer Relationship Management (CRM) system enhancements and identify key drivers to enhance productivity and effectiveness of the Call Centre

Passenger Notification

• Trigger Schedule Change notification (including flight cancellation, gauge changes) on a timely manner and coordinate with Call Centre Team if callouts are required
• Trigger ad-hoc passenger notification (overbooking, change of airport terminal, limited in-flight services etc.) and follow-up with any related workflows (e.g. refund/ rebook), as and when required
• Support manager in coordinating with Planning and Grounds Team in overbooking situations to determine whether voluntary or involuntary offload is required
• Support manager in coordinating with Planning Team during mass schedule change and/or cancellation to determine if the PNRs can be placed in multiple queues (notification to be staggered for call centre surge management)
• Monitor ad-hoc disruption during Disruption Week and ensure that Call Centre Team sends out passenger notification on a timely manner. Duty personnel will update template in CRM system as and when required and will be the point of contact for any issues faced by Call Centre Team

Escalated Cases Management

• Review escalated cases from the Call Centre and internal business units and provide the appropriate recommendations/ approvals
• Monitor and follow up to ensure that payment or system issues highlighted by the Call Centre are rectified by the responsible stakeholders
• Work closely with external stakeholders in handling customer enquiries for interline passengers

Call Centre Quality and Training

• Perform monthly call monitoring audit based on stipulated sample size and identify gaps and areas to improve the quality performance of the Call Centre
• Participate in weekly call calibration (to reduce variance in call monitoring scoring) and monthly QA review with Call Centre vendor, as and when required
• Work with relevant team in reviewing the call monitoring form and guidelines during the quarterly/ biyearly review exercise
• Identify common errors and service lapses made by call centre and highlight to Manager for coordination with relevant team on refresher/ reinforcement training
• Identify changes or updates required to the call centre operational processes/ procedures and highlight to Manager for coordination with relevant team to update Manual and training materials.
• Review the Knowledge Check (KC) and Dip Check (DC) questionnaires provided by Call Centre Vendor

Project and UAT Management

• CRM System POC for Customer Services department to bridge discussion on system enhancements
• UAT support on product and system upgrade and enhancement – Representative for CS and/or call centre, participate in project meetings and perform UAT prior to launch

Requirements

• Degree holder or a Diploma holder with 3-5 years experience in call centre/ customer service
• Preferably with experience in call centre management and is familiar with call centre metrics and Key Performance Indicators (KPIs)
• Ability to work within tight deadline and multi-task in a fast-paced environment
• Ability to articulate thoughts/ ideas with good communication and interpersonal skills
• Ability to work well as an individual as well as in a team
• Prior experience in aviation industry will be an added advantage

About the Company

They are a leading provider of specialized chemical solutions, delivering innovative additives for the lubricants, fuels, and industrial markets globally. As part of a renowned multinational corporation, their products are widely recognized for enhancing performance and efficiency, ensuring superior quality and reliability. Their commitment to research and development drives advancements that support sustainability and environmental responsibility, enabling customers to achieve optimal results in their operations.

About the Team | Manager

This role is part of a dynamic team in the Asia Pacific region, reporting directly to the Marketing Manager and working in close collaboration with the Senior Pricing Manager. The position works within a matrix structure with diverse contacts, including AP Marketing, Pricing, and Product Management teams, as well as key global stakeholders. The team provides a supportive environment with opportunities to gain exposure across business units and product lines.

About the Job

As a Senior Marketing Specialist, you will be central to driving pricing strategies and implementing marketing initiatives for the product group. Your role includes leading pricing and profitability efforts, managing margin optimization, and collaborating with regional teams to align pricing with strategic goals. You’ll also serve as a key contact for margin analysis, supporting the quotation process and delivering business insights to inform pricing decisions. Additionally, you’ll develop marketing plans, conduct competitive analysis, and oversee product portfolios to ensure customer satisfaction and business continuity, including CAPs maintenance and new product launches.

Skills and Experience Required

To excel in this position, you should have:

• A degree in marketing, business, or a science-related field.
• 10 years of experience in marketing with a strong focus on pricing or finance roles, ideally within an MNC.
• Strong understanding of cost elements, profitability drivers, and a pricing-oriented business acumen.
• Advanced Microsoft Excel skills, excellent communication abilities, and the capacity to present business cases to stakeholders.

If you’re looking to leverage your expertise in pricing and marketing to drive strategic growth in a high-impact role, we encourage you to apply!

To apply online, please use the ‘apply’ function. For further inquiries, contact Putra Nur Afiq (EA: 94C3609/R22105891) at +65 8418 0030. Only shortlisted candidates will be notified.

Overview

As a Business Applications Technology Sales Professional, you are a master of the CRM & Low Code worlds, bringing life to the amazing AI-powered vision of Microsoft in this space. While there is plenty of competition on standalone CRM providers, there is no one who has to completeness of vision that Microsoft does and your role as a TSP is to partner closesly with Solution Sellers, Account Executives and key partners to bring that vision to life for our customers.

Identifies and engages with customer technical decision makers, while engaging sales team and delivering/driving sales strategy. Leverages customer context, portfolio expertise, and deep technical or industry knowledge to build credibility with customers. Leads and ensures complex technical wins. Leverages knowledge of resources and engages product and support teams to remediate escalated technical blockers. Scales wins through partner in a sell-with environment by promoting the partner within the Microsoft ecosystem. Acts as a subject matter expert on a particular competition. Develops strategic cross-workload/subsidiary and account-level responses to specific market threats. Represents the customer by acting as a role model for leveraging various internal resources.

Works with local marketing teams to provide feedback on corporate domain messages. Monitors, analyses, and provides input on proactive action plans. Applies, customizes, and guides colleagues to use existing demonstration assets. Adapts and extends architecture patterns to accommodate complex customer requirements. Applies and adapts sales methodologies to guide customers through digital transformation an advisor and innovator. Builds readiness plans for peers and proactively identifies gaps and new opportunities for learning. Oversees group training, one-to-many events with subject matter expertise across Microsoft solution areas/products. Acts as a thought leader on internal and external tech community posts.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Technical Leadership

• Leads and/oversees group training or one-to-many events (e.g., workshops, Webinars) to present and educate customers, partners, and colleagues with subject matter expertise across Microsoft solution areas/products. Builds readiness plans for peers and proactively identifies gaps and new opportunities for learning; identifies connections across platforms/workloads to promote collaborative learning. Monitors, responds to, and acts as a thought leader on internal and external tech community posts, establishes and leads vibrant tech communities, including community calls, sessions, hackathon, etc. and acts as a mentor to the community.

Solution Design and Proof

• Applies and adapts sales methodologies (e.g., catalyst, challenger sales) to guide customers through digital transformation as a trusted advisor across solution areas and uses innovation to challenge solutions against changing technology (e.g., Power Apps).
• Adapts and extends architecture patterns across technologies/solution areas to accommodate complex customer requirements and drive integration solutions for industry flavor; delivers assets that can be leveraged by others in the business.
• Applies, customizes, and guides colleagues to use existing demonstration assets; demonstrates and oversees demonstrations (e.g., architectural design sessions [ADS], proof of concept [POC] sessions, pilots, hackathons) of solutions and position solutions against competitors; leverages partner/customer teams as needed to prove capabilities and programmatic framework for re-use by the business. Leads the review of partner demonstrations and supports partners to ensure alignment with Microsoft standards.

Build Strategy

• Acts as the voice of the customer (VOC) by acting as a role model for leveraging various internal resources (e.g., OneList, End Customer Investment Funds [ECIFs]) and mentoring peers on best practices around internal resource usage; participates in Microsoft centric operations and cadences to align with customers as needed; acts as a go-to resource for customer success.
• Proactively develops strategic cross-workload/subsidiary and account-level responses to specific market threats by identifying market patterns and delivering feedback to business group on industry trends and needs.
• Works with local marketing teams to provide feedback on corporate domain messages; works with account teams to tailor and drive the win plans to audience for the local markets using knowledge of Microsoft offerings, their context in the competitive landscape, and broader market trends.
• Builds competitive knowledge, documents compete patterns across solution areas, and shares within the community to drive change and escalations for competitive selling strategies; acts as a subject matter expert on a particular competition; delivers competitive knowledge back to product and engineering teams.
• Monitors, analyzes, and provides input on proactive action plans to promote customer usage of key/prioritized Microsoft solutions/products that support customer’s business outcomes; identifies opportunities to promote usage.

Scale Customer Engagements

• Leads and ensures complex technical wins (e.g., cross-workload, cross-team, cross-geo, subsidiary-level impact) by establishing rules of engagement (e.g., role boundaries, handoff strategies), coaching others (e.g., technical sellers, account teams), leveraging knowledge of processes (e.g., Managed Service Provider [MSP], co-sell partners), tools, and programs (e.g., FastTrack, End Customer Investment Funds [ECIFs]); ensures and drives alignment of Microsoft technologies with future sector standards and requirements by working with industry boards and driving customer case studies and references. Identifies and engages with customer technical decision makers proactively while engaging sales team and delivering/driving sales strategy.
• Uses knowledge of customer context and deep technical, domain, cross-solution, and market/industry knowledge and experience to build credibility with customers individually or at scale.
• Leverages knowledge of resources (e.g., roles, Microsoft Technology Center [MTC], demo sites, virtual sites) and proactively engages product and support teams to remediate escalated technical blockers by conveying impact and anticipating and addressing future potential blockers based on needs.4

Scale Through Partners

• Scales wins through partner in a sell-with environment by promoting the partner within the Microsoft ecosystem (e.g., account teams) and drives the orchestration model for partner engagement at scale.

Qualifications

Required/Minimum Qualifications

• 10+ years of technology-related sales or technical sales experienceOR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience.

Additional or Preferred Qualifications (PQs)

• 7+ years of technology-related sales or technical sales experience in CRM/Low Code spaceOR Bachelor's Degree in Information Technology, or related field AND 6+ years of technology-related sales or account management experience
• OR Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND 3+ years of technology-related sales or account management experience.
• CRM applications including Marketing Automation, Sales Automation, Relationship Sales, Customer Service, Field Service and how they translate into business impact and value.
• Expert understanding or 1 to 2 years’ experience selling into one of the following industries: Government , Financial Services, Telco and Healthcare.Broad understanding of commercial cloud offerings, Microsoft’s cloud platform, and/or competitors and related ecosystems.
• Relationship building with C-Suite
• Design Thinking and Solution Envisioning
• Strong presentation, white-boarding, and communication
• Passion and commitment for long-term customer success
• Ability to maintain a high level of productivity, manage multiple competing priorities and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment.
• Organizational agility: able to coordinate stakeholders like Marketing, Engineering, Licensing, Legal, Technical, Executives etc.
• Problem solver and ability to work in rapidly changing environment effectively managing ambiguity.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Interested in becoming part of a friendly, warm and cooperative team that helps you grow in both technical and interpersonal skills? Join FD Air-Con Service Pte Ltd today!

About FD Air-Con Service Pte Ltd

- Established in 2002

- Has a strong customer base

- Interested in team-building and welfare of the employee

- Interested in employee development and upgrading of skills

- Dynamic and friendly team

- Operates in 5 different teams

Attractive renumeration package

- Competitive salary, up to $4k/month

- 13th month bonus

- Attractive performance bonus

- Profit sharing

- OT available

Requirements

- Good attitude to learning and growing with the company

- Good interpersonal and communication skills

- At least 3 years of prior experience working in Singapore as an air-conditioning technician

- Class 3 driving license

Job Scope:

- Aircon installation, repair, replacement and maintenance for household, commercial and factory units

- To perform general air-con servicing, chemical overhaul and troubleshooting

- Any other duties assigned

Interested applications please contact 92381806 to arrange for an interview. We would love to meet and chat with you!

• Provide front-line service to patients and visitors such as registration of patients, answering phone and email queries, scheduling of appointments and billing.
• Handle insurance claims and other admin/ad hoc duties.

Requirements:

• Diploma and above
• At least 2 years of frontline experience in healthcare industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Assist in the management of direct purchasing activities within the procurement unit, through managing end-user requisitions for facilities management services and consumable items and managing and monitoring of the procurement lifecycle.
• Monitor vendor performance to ensure compliance with contractual obligations and SLA.
• Conduct regular reviews of vendor services to perform due diligence on vendors.
• Administer a central contract database to ensure adherence and compliance to regulatory and Head Office policies, DOA and agreed procedures.
• Act as point of contact for vendor liaisons for system malfunctions and rectification
• Support the tracking, measurement, reporting and evaluation of supplier performance through internal and external governance meetings
• Build and maintain relationships with stakeholders and both internal and external service providers.

Vendor Risk Management and Outsourcing

• Facilitate vendor assessment and registration to ensure due diligence is conducted and approvals are in place before the vendor on boarding
• Facilitate name screening checks
• Review IRQs and DDQs submitted to determine the Engagement level risk
• Maintain an updated register of the onboarded vendors, required documentations and due diligence evidences in compliance to regulatory requirements.
• Assist with the record management process of the branch and work with record management vendor to ensure up to date accurate record of the items archived.
• Work with Group Corporate Services to implement the record management policy for the branch

Office management

• Organise and coordinate office administration and procedures to ensure organizational efficiency and safety and provide support to ensure adherence to expected service levels.
• Oversee facilities upkeep and maintenance including liaison with contractors for improvements and rectifications.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Job Description

Contracting Strategy & Management:

• Lead the planning and development of contracting strategies for all terminals, ensuring alignment with project scope and contractor market insights. Involve early on, starting from the Investment Proposal stage.
• Oversee the contractor pre-qualification process.
• Set up contracts, manage scope changes, and address scheduling obstacles in close coordination with the Project Manager.
• Manage the entire tendering process up to contract awards.
• Develop contracting and sourcing plans while organizing tender boards in compliance with the Global Tender Procedure.

Supplier Management:

• Organize and conduct pre-qualification assessments for tenders.
• Ensure an updated list of qualified vendors and contractors is maintained.
• Conduct site visits for contractors involved in growth projects as required.

Contract Management:

• Ensure procurement contracts are implemented effectively, monitored, and fully utilized.
• Ensure contract availability and visibility, as well as compliance with procurement policies and principles.
• Evaluate supplier contracts with stakeholders and determine necessary adjustments or terminations.
• Collaborate with Project Managers to negotiate Variation Orders for growth projects.

Purchase-to-Pay (P2P):

• Oversee and execute all stages of the P2P process (Request, Approve, Order, Expedite, Receive) to ensure timely delivery of services/products, leveraging the ERP system.
• For purchases exceeding SGD40K without framework agreements, manage the supplier selection process, including market analysis, development of RFIs and RFPs, conducting clarification meetings, and coordinating with internal partners.

Project & Category Strategy Development:

• Develop project and category strategies based on key procurement categories, conducting internal and external analyses to secure and sustain optimal business value in terms of cost, efficiency, and risk management.
• Ensure availability of goods and services according to budget and planning requirements.

Annual Procurement Plan:

• Execute terminal procurement plans and budgets.
• Perform spend analysis, contract reviews, and process improvement assessments, aligning initiatives with stakeholders.

Continuous Process Improvement:

• Regularly review S&P policies and systems to identify and recommend P2P process improvements to the Manager of S&P.

Performance Measurement:

• Monitor and analyze performance by measuring KPIs (e.g., P2P, savings, contractor safety) and provide recommendations for improvements.

Job Requirement:

• Solid commercial awareness with experience in Contract Law, including drafting contract/specification clauses.
• Proven track record in contract negotiations and vendor management.
• Strong negotiation, communication, and analytical skills; decisive and proactive.
• Quick learner, team player, and able to work independently.
• Minimum 3 years of experience in Contracting Management or Procurement.
• Bachelor’s Degree in any discipline.

Other:

• Monday - Friday
• AWS
• West Area

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START YOUR REWARDING CAREER WITH US NOW!

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Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary to: [email protected]

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Leroy Lok

EA Personnel Reg No.: R2090115

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