Total 12 product management job vacancies in D20 Bishan, Ang Mo Kio

We are seeking a Product Support Specialist with exceptional communication and customer service skills to join our team.

Responsibilities:
As a Product Support Specialist, your duties will include:

• Handling incoming and outgoing calls with customers.
• Providing technical support via phone and email, ensuring prompt responses and resolutions.
• Delivering outstanding customer service by addressing customer needs and concerns professionally.
• Collaborating with operations for invoicing and finance downpayment transactions.
• Sharing product knowledge, brand policies, and processes to provide accurate and relevant information to customers.
• Conducting product testing and evaluation (technical and product training will be provided).
• Coordinating with third-party technicians to resolve customer technical issues.
• Performing post-repair product testing and demonstrations to ensure customers understand proper usage.
• Working closely with third-party warehouse and logistics providers to arrange deliveries.
• Managing service parts, accessories, and product inventory.
• Assisting the Product Manager with weekly inventory, sales, and service reports.

Requirements:

• A responsible individual with a positive mindset
• Eager to learn and capable of working independently with minimal supervision
• Patient and attentive to customer needs, ensuring a thorough understanding and appropriate support
• Minimum O-Level qualification with proficiency in MS Office
• Strong command of the English language

The Product Solutions Executive is responsible for account management and account set up of all clients ensuring that the onboarding process and implementation is successful and ready.

Responsibilities:

· Preparing and documenting SOP for Team supporting the business vertical.

· Understanding Market practices and sharing insights to the client, acting like a advisor or consultant.

· Drawing out step by step plans for SOP implementation.

· Streamlining existing practices and procedures for onboarding

· Documenting processes to ensure the same standard is easily implemented.

· Team Management: Strong communication skills and the ability to collaborate effectively with cross-functional teams to deliver the final objective.

· Client Management: Ability to structure and record each client account handling, and develop simple onboarding and cross selling for all new and existing clients. Ability to streamline processes for all account use cases.

· System Features and Use cases: Understanding System features and how clients can effectively use the system for their benefits.

Requirements:

· Displays strong skillset in organizing information

· Diploma / Degree holders.

· 1 year Experience in the Attractions and Tourism industry preferred.

· Tech Savvy and with basic excel knowledge.

· Good command in English.

· Ability to understand business end objectives.

· Ability to work independently, manage time efficiently, and meet deadlines.

Duties and Responsibilities:

• Major contributor to the mechanical and automation development of machines, equipment, and automation systems.
• Oversee mechanical and process teams in managing the development, budget, deployment, and execution.
• Lead, manage, and distribute attainable goals to the subordinates.
• Establish and implement engineering best practises, processes, and procedures to facilitate and improve team operational performance.
• Understand and specify the design requirements and distribute them to the team.
• Understand the development and validation needed to deliver successful systems, products, and projects that meet or exceed the customer’s specifications.
• Providing technical support to team project leads and integrating activities with other departments to ensure project efforts are supported and implemented successfully
• Provide technical support and advice to all stakeholders and other company personnel.

Job Qualifications:

• Master's degree or degree in mechanical engineering or equivalent.
• More than 5 years of relevant experience in product development (test automation or machine automation).
• More than 3 years of relevant experience in team or department management.
• Proficient in DFM for product (automation) manufacturing, assembly, and test processes.
• Proficient in designing tools such as CAD and FMEA.
• Able to mentor juniors and collaborate with all stakeholders.
• Able to effectively interact with a variety of personnel at all organisational levels and customers.
• A team player who is responsible and committed to achieving company and department goals.
• Good leadership with excellent interpersonal and communication skills.
• Ability and willingness to travel if needed.

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns
• To develop negotiation and presentation skills to communicate effectively and clearly to others
• To understand of audience engagement and other business support functions
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
• To develop company business campaigns and enhance campaign awareness and campaign visibility

Locations: Thomson Plaza

Full time:

Job Description:

-Manage the daily operations

-Responsible for the business performance of the shop

-Ensure compliance with operations standards and procedures and upkeep

-Ensure excellent customer service

-Create a fun and motivating environment for staff to work in

-Training and development of service staff

-Ensure proper conduct of service staff

-Handle customer's feedback professionally

-Upkeep cleanliness of the outlet

-Administrative duties

Job Requirements:

Minimum 2 years experience in a comparable capacity

Fresh Graduates with some F&B expertise are welcome to apply and will be considered for the Management Trainee position

Self-motivated, people orientated and a team player

Adaptable and enjoy working in a fast pace environment

Excellent communication and interpersonal skills

Able to work shifts, weekends and public holidays

We regret that only shortlisted candidates will be notified.

Work Schedule:

This job has the following work schedule

5.5 days / week

Retail hours

Benefits & Perks

This job has the following benefits:

Training & professional development

Paid sick leave

Annual Salary Wage Bonuses

Staff Discount

Yearly Events

Are you interested in this position? If so, apply now and get a response from us fast!

Don’t miss out an opportunity to advance your career to the next level.

Job Description & Requirements

Management Trainee

-

Locations: Thomson Plaza

Full time

Job Description:

-Manage the daily operations

-Responsible for the business performance of the shop

-Ensure compliance with operations standards and procedures and upkeep

-Ensure excellent customer service

-Create a fun and motivating environment for staff to work in

-Training and development of service staff

-Ensure proper conduct of service staff

-Handle customer's feedback professionally

-Upkeep cleanliness of the outlet

-Administrative duties

Job Requirements:

Minimum 2 years experience in a comparable capacity

Fresh Graduates with some F&B expertise are welcome to apply and will be considered for the Management Trainee position

Self-motivated, people orientated and a team player

Adaptable and enjoy working in a fast pace environment

Excellent communication and interpersonal skills

Able to work shifts, weekends and public holidays

We regret that only shortlisted candidates will be notified.

Work Schedule:

This job has the following work schedule:

5.5 days / week

Retail hours

Benefits & Perks

This job has the following benefits:

Training & professional development

Paid sick leave

Annual Salary Wage Bonuses

Staff Discount

Yearly Events

Are you interested in this position? If so, apply now and get a response from us fast!

Don’t miss out an opportunity to advance your career to the next level.

The Lead System Engineer is responsible for the detailed system design, solution completeness and support in implementation of medium to large scale IT/ Engineering projects with high complexity and within budget to comply to specifications and meet customer’s requirements.

Job Responsibilities:

Technical System Design and Delivery

• Analyse complex technical requirements from customers, propose both on-premise and cloud-based video/AI related solutions and system architecture to meet requirements
• Evaluate products/solution from various vendors and capable to narrow down the choice of vendor’s product based on solution quality, product performance and cost effectiveness
• Actively engaged in system design review with customers and capable to contribute as an in-depth technical domain expert
• Able to work independently and act as “technical advisor” to project team and customers to resolve technical related issues
• Support and involve in proof of concept or demo during tender presales stage and project implementation stage, if required
• Support Request for Quotation (RFQ), able to negotiate with vendors and make products/solution recommendations to bid proposal team for inclusion in proposal
• Provide support in projects implementation upon award, including driving system level and detailed design, System Design documentation, Acceptance Test Plans, and seek approvals from customers and regulatory authorities where applicable, and manage 3rd party vendors on system delivery and technical performance.
• Configure, implement, optimize and test video/AI-related software and hardware but not limited to, IP cameras, video encoders, Video Management Systems, Video Analytics, storage, Virtualization, as well as benchmarking various video analytics solutions for technical comparative assessment etc
• Conduct and develop materials for use in customer training and train others in project teams or life-cycle support services team
• Conduct project post mortem, identify successful elements and propose recommendations on areas for improvement
• Follow up on implemented solutions and identifies new opportunities that complement the work that was completed

Qualifications and Experience:

• Degree: Engineering, Information Technology, Computer Science or equivalent.
• Certification: Technical certs as Public Cloud Architect, IT Infra Architect, Video/AI Solution Architect
• Minimum 10 years’ experience in design and implementation of IT / System Engineering projects, preferably related to enterprise grade Video Management, Video Analytics System and AI Solution both on premise and cloud.
• Hands-on professional with strong technical, analytical, and organizational skills associated with the design and implementation of system for Singapore government and local enterprises.
• In-depth knowledge with GCC cloud, public cloud (AWS, Google, Azure) and private cloud design for system implementation.
• Familiar with on-premise IT infrastructure solution in IT network, servers and storage
• Familiar with hyper-converged and virtualization solution (VMware, Hyper-V, Nutanix)
• Familiar with multi-tier system architecture and cyber security common services requirements for Singapore government projects
• Strong leadership coupled with excellent client, vendor and team management skills as well as good interpersonal and negotiation skills
• Excellent written and verbal communications skills with demonstrated ability to clearly articulate complex technical solution to customers and consultants

The Lead System Engineer is responsible for the detailed system design, solution completeness and support in implementation of medium to large scale IT/ Engineering projects with high complexity and within budget to comply to specifications and meet customer’s requirements.

Job Responsibilities:

Technical System Design and Delivery

• Analyse complex technical requirements from customers, propose both on-premise and cloud-based video/AI related solutions and system architecture to meet requirements
• Evaluate products/solution from various vendors and capable to narrow down the choice of vendor’s product based on solution quality, product performance and cost effectiveness
• Actively engaged in system design review with customers and capable to contribute as an in-depth technical domain expert
• Able to work independently and act as “technical advisor” to project team and customers to resolve technical related issues
• Support and involve in proof of concept or demo during tender presales stage and project implementation stage, if required
• Support Request for Quotation (RFQ), able to negotiate with vendors and make products/solution recommendations to bid proposal team for inclusion in proposal
• Provide support in projects implementation upon award, including driving system level and detailed design, System Design documentation, Acceptance Test Plans, and seek approvals from customers and regulatory authorities where applicable, and manage 3rd party vendors on system delivery and technical performance.
• Configure, implement, optimize and test video/AI-related software and hardware but not limited to, IP cameras, video encoders, Video Management Systems, Video Analytics, storage, Virtualization, as well as benchmarking various video analytics solutions for technical comparative assessment etc
• Conduct and develop materials for use in customer training and train others in project teams or life-cycle support services team
• Conduct project post mortem, identify successful elements and propose recommendations on areas for improvement
• Follow up on implemented solutions and identifies new opportunities that complement the work that was completed

Qualifications and Experience:

• Degree: Engineering, Information Technology, Computer Science or equivalent.
• Certification: Technical certs as Public Cloud Architect, IT Infra Architect, Video/AI Solution Architect
• Minimum 10 years’ experience in design and implementation of IT / System Engineering projects, preferably related to enterprise grade Video Management, Video Analytics System and AI Solution both on premise and cloud.
• Hands-on professional with strong technical, analytical, and organizational skills associated with the design and implementation of system for Singapore government and local enterprises.
• In-depth knowledge with GCC cloud, public cloud (AWS, Google, Azure) and private cloud design for system implementation.
• Familiar with on-premise IT infrastructure solution in IT network, servers and storage
• Familiar with hyper-converged and virtualization solution (VMware, Hyper-V, Nutanix)
• Familiar with multi-tier system architecture and cyber security common services requirements for Singapore government projects
• Strong leadership coupled with excellent client, vendor and team management skills as well as good interpersonal and negotiation skills
• Excellent written and verbal communications skills with demonstrated ability to clearly articulate complex technical solution to customers and consultants

Summary

Imagine what you could do here. The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things. Apple is looking for an experienced Product Manager to join the Apple Store Online Product Team in Singapore. This team drives the roadmap and delivery of technical capabilities in APAC, with a vision for the future of online shopping. This is a technical role that links between business, design, and engineering to deliver incredible experiences and products to our customers.

Description

We are a high performing team supporting Apple’s strategic initiatives and representing the future of digital retail. This role will require significant partnership with teams across Apple, including Apple Store Online teams, Marketing, Operations, Marcom, Finance, and various Engineering teams. Success in this role will include delivering timely and seamless omni-channel experiences for our customers.

Responsibilities:

• Participate in the development of strategies and plans to achieve business goals and deliver amazing customer experiences
• Establish and manage the technical product roadmap, working to ensure alignment across the business needs and technical feasibility
• Drive product discovery, requirements, and delivery of new capabilities
• Communicate ideas, plans, and program status to partners and leadership

Minimum Qualifications

• BA/BS in Computer Science or a technical degree, or 4+ years of relevant professional experience
• 7+ years Product Management and Project/Program Management experience driving e-commerce or consumer digital experiences
• Ability to dive into technical details and designs including web technologies, large-scale service architectures, and app platforms
• Ability to communicate effectively, across all levels of the organization, including the ability to communicate technical concepts to non-technical audiences

Preferred Qualifications

• Track record of developing and delivering multi-year experience and capability roadmaps with complex interdependencies
• Experience using data and insights to design customer-facing programs and capabilities globally
• Experience with business analysis, process improvement, and multiple project management methodologies
• Proficiency with new technologies like AI, Deep Learning, and their practical applications in digital commerce
• Proficient in both written and spoken English and Chinese or Japanese as this role requires constant communications with both internal and external stakeholders within the region.
• Experienced in commercial programs execution like Payments and Financing, Trade-in and Upgrade programs.

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We are seeking a highly skilled Backend Developer with strong expertise in Java, Golang, Microservices architecture, and message-driven systemslike RabbitMQ. The role requires experience in containerization, Kubernetes, CI/CD pipelines using GitLab, and basic knowledge of AI and video analytics technologies. Additionally, the candidate should be familiar with Linux OS, Python, and Bash scripting. Basic frontend knowledge is a plus for collaboration across teams

Key Responsibilities:

• Backend Development: Design, develop, and maintain scalable backend systems using Java and Golang.
• Microservices Architecture: Develop and manage microservices to ensure high availability and scalability.
• Containerization & Kubernetes: Build and deploy containerized applications using Docker and manage orchestration with Kubernetes (K8s).
• CI/CD Pipeline Management: Configure, manage, and troubleshoot GitLab CI/CD pipelines for continuous integration and delivery.
• Databases: Familiarity with databases such as PostgreSQL, MongoDB, or Redis.
• Big Data: Familiarity with big data technology such as ElasticSearch.
• Python & Bash Scripting: Write and maintain Python and Bash scripts for automation, deployments, and troubleshooting.
• Troubleshooting & Monitoring: Proactively monitor systems, perform root cause analysis, and ensure the reliability of the platform.
• Collaboration: Work closely with frontend and AI teams to integrate APIs and ensure smooth data flow across the system.

Required Skills & Experience:

• Strong proficiency in Java and Golang for backend development.
• Experience in microservices architecture and distributed systems.
• Hands-on experience with containerization technologies such as Docker and orchestration using Kubernetes.
• Proficiency in managing CI/CD pipelines using GitLab.
• Experience with message brokers such as RabbitMQ, Kafka, ActiveMQ.
• Familiarity with databases such as PostgreSQL, MongoDB, or Redis.
• Experience with big data technology such as ElasticSearch.
• Experience with data processing technology such as Apache Flink.
• Utilize basic knowledge of Linux Based OS to manage servers, deployment environments, and perform necessary scripting.
• Python and Bash scripting skills for automation and server management.
• Familiarity with cloud platforms such as AWS, GCP, or Azure.
• Strong skills in troubleshooting and root cause analysis within distributed systems.
• Experience in API development (REST, gRPC).

Nice-to-Have

• Knowledge of frontend technologies like React, Angular, or Vue.js.
• Basic knowledge of AI concepts and video analytics technologies like OpenCV or FFmpeg.
• Experience in event-driven architecture and message-driven design.
• Advanced knowledge of DevOps practices.

Soft Skills:

• Strong problem-solving and analytical skills.
• Excellent communication and collaboration skills.
• Ability to work effectively in a fast-paced, cross-functional team environment.
• Detail-oriented with a commitment to delivering high-quality code.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Management Trainee / Assistant Restaurant Manager

–

Locations: Thomson Plaza / Raffles City / Bugis

Full time

Job Description:

-Manage the daily operations of the restaurant

-Responsible for the business performance of the shop

-Ensure compliance with operations standards and procedures and upkeep of food quality standards

-Ensure excellent customer service

-Create a fun and motivating environment for staff to work in

-Training and development of service staff

-Ensure proper conduct of service staff

-Handle customer's feedback professionally

-Upkeep cleanliness of the outlet

-Administrative duties

Job Requirements:

Minimum 2 years experience in a comparable capacity

Fresh Graduates with some F&B expertise are welcome to apply and will be considered for the Management Trainee position

Self-motivated, people orientated and a team player

Adaptable and enjoy working in a fast pace environment

Excellent communication and interpersonal skills

Able to work shifts, weekends and public holidays

We regret that only shortlisted candidates will be notified.

Work Schedule:

This job has the following work schedule:

5.5 days / week

Retail hours

Benefits & Perks

• This job has the following benefits:
• Training & professional development
• Paid sick leave
• Annual Salary Wage Bonuses
• Staff Discount
• Yearly Events

Are you interested in this position? If so, apply now and get a response from us fast!

Don’t miss out an opportunity to advance your career to the next level.

About ACP:

ACP is the leading provider of learning management systems (LMS), e-learning, website Development and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organisational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

Roles & Responsibilities

We are looking for an experienced Digital Marketing Executive to assist in the planning, execution and optimization of our online marketing efforts. Our startup is a prenatal and postpartum centre that seeks to empower quintessential women in their maternal journey. The promotion of services through digital channels is a complex procedure with great potential, which becomes increasingly useful for our company.

The ideal candidate will have a passion for all things relating to marketing and technology. The candidate should be proficient in English and Chinese to manage our company’s bilingual website. He/She should be well versed in the concepts surrounding digital marketing and how the Internet can become a strong asset to securing growing revenue. You will be tech-savvy and intuitive with great ideas to reinforce our marketing campaigns.

• Assist in the formulation of marketing strategies to build a lasting digital connection with consumers
• Plan and monitor the ongoing company presence on social media (Instagram, Facebook, WeChat, Weibo etc.)
• Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness
• Be actively involved in SEO efforts (keyword, image optimization etc.)
• Prepare online blogs and promotional emails and organize their distribution through various channels
• Provide creative ideas for content marketing and update website
• Improve user experience in the company’s website
• Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)
• Acquire insights in online marketing trends and keep strategies up-to-date
• Assist in the organization of events

Requirements:

• Proven experience as Digital Marketing Executive or similar role
• Excellent understanding of digital marketing concepts and best practices
• Experience with B2C social media, Google Adwords and email campaigns and SEO/SEM
• Good knowledge of web analytics tools (e.g. Google Analytics, WebTrends etc.)
• Skills and experience in creative content writing
• Analytical mindset and critical thinking
• Excellent communication and interpersonal skills
• Proficient communicating both English and Chinese
• Minimally Diploma in marketing or relevant field
• Commit minimally for 4 months

Benefits:

• Internship that are more than 3 months old will be entitled to 1 AL from 4th month onward

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