Position Summary:

The Tools Integration Specialist will lead the integration and enhancement of IT tools within the organization, focusing on implementing transformation strategies and uplifting the current toolset to meet evolving business needs. This role demands strong technical expertise, leadership in driving tool improvements, and collaboration with cross-functional teams to ensure seamless operation, compliance, and security.

Key Responsibilities:

· Collaborate with application and infrastructure teams to design and implement system integration solutions.

· Administer and configure integration tools such as ELK, Ansible, Device 42, and Tenable.

· Lead the planning, design, and execution of integration projects within IT infrastructure.

· Ensure all integrations comply with security standards and regulatory requirements.

· Oversee the integration process from planning to deployment, ensuring timely project delivery.

· Maintain detailed documentation and provide regular updates on project status.

· Analyze requirements and design test plans, supporting functional and non-functional activities.

· Apply expertise in patch automation, IT compliance, and PIM to support integration projects.

Requirements and Qualifications:

· Bachelor’s degree in information technology, Computer Science, or a related field.

· 3-5 years of experience in IT tools integration and relevant projects.

· Proficiency in at least 3 of these tools / domains : ELK (Observability), Ansible (Automation), Device 42 (Device Discovery), SAST (DevSecOps CI), DAST (DevSecOps CD) and Tenable (Vulnerability Mgmt.)

· Integration experience with Atlassian suite of products, Service now and AWS

· Strong exposure in IT Compliance, IAM, and PID mgmt.

· Excellent problem-solving and project management skills.

· Relevant certifications in integration tools are a plus.

Position Overview:

We are looking for a Supply Chain Subject Matter Expert (SME) with a robust background in Supply Chain Management, particularly in Material Management and JD Edwards (JDE) Material Order Management. The ideal candidate will focus on enhancing efficiency and optimizing processes in material planning and order management.

Key Responsibilities:

• Oversee and enhance the end-to-end Material Management processes to ensure effective supply chain operations.
• Manage JD Edwards (JDE) functionalities related to material order management, ensuring accurate and prompt order fulfillment.
• Collaborate with procurement, logistics, and warehouse teams to align material requirements with production schedules.
• Analyze and refine supply chain processes to reduce costs and increase efficiency.
• Provide expert guidance and troubleshooting support for JDE material management systems.

Qualifications:

• Strong expertise in Supply Chain Management, especially in Material Management.
• Extensive experience using JD Edwards (JDE), specifically in Material Order Management.
• Proven track record of improving supply chain processes and optimizing material flow.
• Excellent organizational, analytical, and problem-solving capabilities.
• Strong communication and collaboration skills when working with cross-functional teams.

Job Summary:

Our client is an established bank in the global market. We are looking for suitable candidates to join them as a Wealth Planning Manager (Bancassurance)

Responsibilities

• Attending to customers and provide financial advice.
• Plan out and manage investment policies to achieve clients' financial goals.
• Maintain and develop long-lasting relationships with both existing and potential customers.
• Capitalise on sales opportunities via customer events, financial reviews and branch engagement activities.
• Increase client base by proactively reaching out to leads from database and setting up appointments with potential clients.
• Conclude sales through referrals from colleagues.
• Attend to enquiries from walk-in customers.

Benefits and Prospect

• Basic salary + high commisions
• Structured training and on-the-job training to help you develop the skillsets you need for a career in financial planning and wealth management.
• Hybrid arrangements - flexible work
• Medical benefits
• Internal mobility options

Requirements:

• Bachelor's degree from a recognized university or a diploma from a local polytechnic
• Interested in financial planning or wealth management.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Our client is a local leading player in Real Estate Industry, well-known for its diverse portfolio of properties and sustainable urban solutions. They are currently looking for several Retail Property Leasing Specialist due to team expansion. They are located at Central - easily assessible.

Responsibilities for Retail Property Leasing Specialist:

• Responsible for identifying and engaging potential retail tenants.
• Conduct market research, strategic networking, and proactive outreach.
• Manager will lead and mentor the team, ensuring the successful implementation of leasing strategies
• Primary focus will be on maximizing rental income and maintaining high occupancy rates.
• Responsible for finalizing lease agreements and managing documentation
• Build and maintain relationships with different stakeholders

Requirements:

• Diploma in any discipline
• Min 2 years of leasing experience
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Position Summary

The Customer Service Specialist is responsible for providing excellent customer service experience. This role will have frequent interactions and close collaborations with internal stakeholders such as Account team and the Operational teams.

Key Responsibilities

• Build strong relationships with customers.
• Monthly commitment of 6- or 12months rolling forecast back to customer
• Work with internal teams and customer on the customer order planning and execution by

I. Providing visibility for incoming wafers.

II. Providing instruction to execute orders and coordinate the priorities of orders.

III. Providing WIP status, ship-out plan and finished good information to customers.

IV. Arrangement of customer wafers to fulfill Forecast / AOP/Customer Shipment requirement.

• Maintain pricing and sales order creation for billing and shipment.
• Brief internal team on changes in flow / process / customer requirements after understanding customers' specs.
• Co-ordinate any customer returned materials and work with the relevant department on material disposition.
• Attend to customer enquiries and complaints.
• Work with IT to develop reports as per customer’s requirement and maintain the quality of these reports.
• Host Customer Visits and Quarterly Business Review meetings
• Perform any other tasks relevant to support Customer’s requirements.
• Perform any other duties assigned by Supervisor or Manager from time to time.

Requirement

• Degree in Engineering, Business Administration, Marketing Management or similar discipline.
• At least 3 years of work experience in semiconductor industry or OSAT.
• Able to bridge between and coordinate with customer and internal engineering, logistics, sales & planning team.
• Possess strong analyzing, problem solving, communication and interpersonal skills.
• Ability to work under pressure in a very dynamic environment.

Job Description:

• Receive daily all type of shipment pricing request from working agents and potential agents from the company network
• Review of ad-hoc and RFQ, RFP and RFI documents and final pricing compilation
• Requesting of pricings from airlines, shipping lines and coloaders
• Liaise with local/overseas working vendors and partners for their competitive pricing
• Review all received pricing for pricing sanity check, RFQ completeness quality checks
• Ensure to provide competitive timely pricing to daily enquiries and requests.
• Feedback and review internal and external pricing structure
• 
  
• Airlines, shipping lines and coleaders relationship development.
• Check on costing and billing.

Job Requirement:

• 5 working days
• Conducive working setup in co-working environment
• Analytic thinking and reading skills.
• Cheerful and able to take challenging work tasks.
• Work smart, detailed, meticulous and independent person with good communication skills.
• Able to start work immediately or within short notice.
• At least 1 Year of working experience in the related field is required for this position.

Your new company

Join a forward-thinking tech powerhouse based in Singapore. This company has been driving innovation across various digital domains since 2009, with a mission to uplift the lives of individuals and small enterprises through cutting-edge technology.

Your new role

You are integral to the business, supporting management reporting and month-end activities related to the group or entity assigned. Your role could involve several of the following:
- Performing analysis on financial performance
- Supporting FP&A
- Stakeholder liaison both locally and regionally
- Spearheading and implementing essential projects and new advancements.

What you'll need to succeed

Minimally, with a Bachelor's Degree in Accountancy and Finance, or related fields, 2 years of relevant working experience.
Posses great communication skills and team player attitude. Big 4 accounting experience would be highly advantageous.

What you'll get in return

The opportunity to work alongside other bright minds in moving the business forward and be part of the rapid expansion. Great working environment and flexible working arrangements.

What you need to do now

If you're interested in this role, please apply and send your CV to Luo Qi at [email protected] to advance forward.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R24119697

EA Licence number: 07C3924 | Company Registration number: 200609504D

• MNC Company
• Basic $2500 - $3200 + Allowance + AWS + VB + Excellent Benefits
• Excellent Welfare and Benefits + Career progression
• Working days: Monday to Friday
• Working hours: 8.30am to 5.15pm
• Jurong Island. Company Transport provided
• Training provided for those without/lesser experience

Job Responsibilities:

• To perform routine analysis of polymer testing & wet chemistry analysis
• To ensure that tests assigned are performed in a timely manner in accordance with validated test protocols and procedures
• To perform instruments’ calibrations, maintenance, and troubleshooting
• To perform housekeeping and maintain the cleanliness in the laboratory
• To perform inventory check & improvement idea in the lab
• To assist superiors with non – routine study samples and any other tasks assigned

Requirements:

• Diploma in Chemical Process Technology / Chemical Engineering
• Willing to work overtime when required

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Operation Specialist

Location: Plaza Singapura

Working days: 5 days, 44 hours (Rotate shift based on roster)

Weekday: 11.45am to 9.15pm

Weekend: 8.45am to 6.15/7.15pm

Salary: $2,300 - $ 2,850

Key Responsibilities:

Primary Role

Assist the Store Leader with the day-to-day operations of the Plaza Singapura branch.

Oversee daily sales payment collections, always ensuring accuracy and compliance.

Supervise and monitor Part-Time cashiers in managing payments and other cash-related transactions.

Respond to customer inquiries through in-store interactions, email, phone calls, or messaging platforms, providing prompt and helpful assistance.

Maintain appropriate stock levels within the store and ensure accurate product tagging, pricing, and descriptions.

Uphold the highest standards in visual merchandising by maintaining and presenting display products to a high standard.

Secondary Role

Support cross-functional cashiering or sales duties at Plaza Singapura, Music Square store when needed.

Perform any other ad-hoc tasks assigned by the Store Leader.

Requirements:

Minimum GCE O-Level & above

2 to 3 years of retail working experience

Possess knowledge of Guitars, Drums or Keyboard products.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Business Functions

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.​

Responsibilities

• Manage customer escalated issues and complaints related to corporate banking products/services/processes, including Fraud/Scam escalations
• Conduct investigations and provide timely updates and end-to-end resolution to customers
• Collaborate with internal stakeholders to analyse customer issues and provide solutions
• Maintain detailed record of actions taken and updates to customers
• Review interactions with customers and share areas of improvement with service staff to address any gaps in service delivery
• Assist with adhoc tasks/support as required

Requirements

• Minimum 2 years of customer service experience with strong knowledge of corporate banking products
• Team player with ability to multi-task and work independently
• Excellent written and verbal communication skills to communicate clearly with both external customers and internal stakeholders including senior management
• Be customer-obsessed to provide innovative solutions and accurate information with empathy
• Innovative and creative in problem solving and strong analytical skills
• Ability to take ownership of tasks and adapt to evolving changes

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Staff Nurse | Eye Specialist | Up to $5k | 5.5days | Orchard

Location: Novena / Orchard
Salary: SGD 3,500 - SGD 5,000
Working Hours: 5.5 Days (Mon- Fri 830am-530pm; Sat 830am-1pm)

Job Responsibilities:

Out-patient:

• Assist out-patient clinic
• Provide patient education & counselling
• Maintain consumables & medication stocks
• Assist the Medical Director in the consultation room and procedures both in & outside the Centre

Surgery:

• Maintain stocks & inventory of surgical consumables
• Assist in laser refractive procedures (e.g. LASIK) & other minor procedures
• Upkeep of operating theatre and instrument sterility

Administrative Duties:

• Coordinate with external parties (ie. labs, hospitals, clinics & operation theatre, etc) in the management of patients.
• Coordinate with external vendors for purchasing & maintenance of equipment and services.
• Organise the surgical listing of patients.
• Assist the medical director on all administrative duties relating to the smooth running of the centre.

Job Requirements

• Fully registered with Singapore Nursing Board
• Experience in ophthalmic or surgical nursing will be advantageous.

The Supreme HR Advisory Pte Ltd | 14C7279
Ong Boon Kiet (Travys) | R22104769
Senior Recruitment Consultant

Service Engineer / Technical Specialist

Location: Loyang Way
Working Days: Mon - Fri
Working hours : 830 a.m. to 530p.m.
Salary : $2,500 - $3,000

Responsibilities

• To provide support and application for Wafer Sort & Testing Related Equipment.
• Service & Calibration of Hi Vacuum Pumps and related equipment for the semiconductor industry.

Requirements

• NTC2 / Diploma in Electronics/Mechanical/Mechatronics Engineering
• Preferably with experience in Vacuum Technology and/or Wafer Testing.
• Training provided
• Travelling required.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Service Engineer / Technical Specialist

Location: Loyang Way
Working Days: Mon - Fri
Working hours : 830 a.m. to 530p.m.
Salary : $2,500 - $3,000

Responsibilities

• To provide support and application for Wafer Sort & Testing Related Equipment.
• Service & Calibration of Hi Vacuum Pumps and related equipment for the semiconductor industry.

Requirements

• NTC2 / Diploma in Electronics/Mechanical/Mechatronics Engineering
• Preferably with experience in Vacuum Technology and/or Wafer Testing.
• Training provided
• Travelling required.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Business Functions

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.​

Responsibilities

• Manage customer escalated issues and complaints related to corporate banking products/services/processes, including Fraud/Scam escalations
• Conduct investigations and provide timely updates and end-to-end resolution to customers
• Collaborate with internal stakeholders to analyse customer issues and provide solutions
• Maintain detailed record of actions taken and updates to customers
• Review interactions with customers and share areas of improvement with service staff to address any gaps in service delivery
• Assist with adhoc tasks/support as required

Requirements

• Minimum 2 years of customer service experience with strong knowledge of corporate banking products
• Team player with ability to multi-task and work independently
• Excellent written and verbal communication skills to communicate clearly with both external customers and internal stakeholders including senior management
• Be customer-obsessed to provide innovative solutions and accurate information with empathy
• Innovative and creative in problem solving and strong analytical skills
• Ability to take ownership of tasks and adapt to evolving changes

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We are searching for a Senior UX Designer to join our dynamic team at the forefront of Singapore's digital transformation, contributing to the design and development of impactful software applications.

• Competitive remuneration package.
• Join a team that spearheads the digital transformation of Singapore.
• Embark on a journey of digital innovation and user-centric design, where your creativity is valued.

Responsibilities:

• Develop user-centric digital products and services that meet the needs of our core users.
• Lead and participate in the UX design process from ideation to launch for project in its discovery stage.
• Conduct user research activities to understand users' goals, pain points, behaviour and needs. Translate insights into actionable design solutions.
• Develop high-quality design deliverables (wireframes, mockups, prototypes) based on research findings that effectively communicate design ideas and user interactions.
• Describe product or system capabilities and requirements that support user's goals and tasks, and how successful interactions look like.
• Conduct usability testing: Plan, execute, and analyze usability tests to validate design decisions and identify areas for improvement.
• Design the overall structure and behaviour of the system, information flows and workflows.
• Test and refine the product through evaluative research, ensuring that the design enables your users to meet their goals and complete their tasks.
• Work closely with product managers, developers, and stakeholders to ensure design solutions are aligned with business objectives and technical feasibility.

Job Requirements:

• Singaporean only.
• Proven experience of at least 4 years as a Product Designer or UX Designer, particularly in 0-to-1 projects (from ideation to launch).
• Prior experience in designing websites and mobile apps.
• Proficiency in design tools such as Sketch, Figma, Adobe XD, and/or similar.
• Knowing how to code (HTML, CSS, etc) will be advantageous.
• Strong stakeholder management and Excellent communication skills.
• Experience in Government projects/ Public facing projects will be an added advantage.
• Experience in conducting user research and usability testing.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Job Overview:

The After Sales Admin Coordinator is responsible for managing all aspects of after-sales service in a diamond shop. This role involves coordinating repairs, returns, customer inquiries, and maintaining customer satisfaction while ensuring efficient administrative processes.

Key Responsibilities:

1. Customer Service:Respond to customer inquiries via phone, email, and in-person regarding after-sales services.
   Address complaints and resolve issues related to purchases, repairs, and returns.
   
2. Order Management:Process and track after-sales orders, including repairs and custom orders.
   Maintain accurate records of customer interactions and transactions.
   
3. Repair Coordination:Liaise with jewelers and repair staff to ensure timely and quality service.
   Schedule and manage repair timelines, keeping customers informed of progress.
   
4. Returns and Exchanges:Handle the return and exchange process, ensuring compliance with company policies.
   Assist customers with documentation and provide necessary information for processing returns.
   
5. Inventory Management:Monitor inventory levels of returned and repaired items.
   Assist in managing stock levels and placing orders for replacement parts as needed.
   
6. Documentation and Reporting:Maintain accurate records of all after-sales activities and customer interactions.
   Prepare regular reports on after-sales performance, including customer feedback and service metrics.
   
7. Team Collaboration:Work closely with sales, marketing, and management teams to align after-sales services with overall business goals.
   Participate in team meetings and contribute ideas for improving after-sales processes.
   
8. Training and Development:Provide training and support to new staff on after-sales procedures.
   Stay updated on product knowledge and industry trends to assist customers effectively.
   
9. Customer Follow-Up:Conduct follow-up calls or emails to ensure customer satisfaction post-service.
   Gather feedback to identify areas for improvement in after-sales services.
   

Qualifications:

• High school diploma or equivalent; a degree in business administration or related field is a plus.
• Previous experience in customer service or administrative roles, preferably in retail or jewelry.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and experience with CRM software.
• Open to OT. Open to 6 days work week/weekend need to work. (working hours more than 44 hours is consider OT)

Skills:

• Attention to detail and problem-solving abilities.
• Ability to work independently and as part of a team.
• Customer-focused mindset with a passion for delivering exceptional service.

Please send in your latest resume to [email protected] or contact to +65 64160542

*Only shortlisted candidates will be notified*

Tammy Yap Yong Qi (R24121217)| Employment Agency Licence No:04C3537

We are looking for a highly skilled Freelance SEO & Digital Advertising Specialist to join our marketing team. This remote role offers flexibility, allowing you to focus on driving results through SEO and managing ad campaigns on Meta and Google Ads.

Your mission: boost lead generation and enhance brand visibility.

Key Objectives

1. Increase Brand Visibility

Implement SEO strategies and run ad campaigns on Meta and Google Ads to grow online presence, aligned with our brand’s values.

2. Boost Lead Quality and Volume

Drive significant growth in high-quality sales leads within 3-4 months through optimized SEO and targeted advertising.

3. Optimize Cost Per Acquisition

Manage advertising budgets efficiently to lower acquisition costs while maintaining high-quality lead generation.

4. Build a Long-term Lead Pipeline

Establish a consistent flow of quality leads through strategic SEO and advertising efforts.

Responsibilities

- Conduct keyword research and optimize website content for SEO.

- Plan, execute, and manage ad campaigns on Meta and Google Ads.

- Monitor and analyze campaign performance to refine strategies.

- Collaborate with marketing teams to ensure a cohesive digital strategy.

- Stay updated on SEO and digital advertising trends.

The Ideal Candidate?

• Proven expertise in SEO and digital advertising, with a track record of driving traffic and lead generation via Meta and Google Ads.
• Strong analytical skills to measure, optimize, and report on performance.
• Ability to work independently and manage multiple projects in a remote setting.
• Excellent communication skills for remote collaboration.

Why Join Us?

• Flexible Work Hours: Focus on delivering results, not clocking hours.
• Hourly Competitive Pay: You set your rates based on your expertise.
• Growth Opportunities: Play a pivotal role in driving our growth while expanding your professional skills.

If you’re a results-oriented SEO and advertising expert, join us and take our brand to the next level, all while enjoying unmatched flexibility.

We look forward to seeing what you can achieve!

Responsibilities:

• Identify and establish international payment gateways in the South Korea.
• Maintain and nurture strong relationships with local payment service providers in these regions.
• Negotiate with payment service providers to secure competitive service fees and currency exchange rates.
• Ensure the reliability and diversity of payment gateways.
• Suggest and implement incentive programs as needed.
• Undertake additional tasks as assigned.

Requirements:

• Bachelor’s degree in Finance or related discipline
• 3+ years working experience in USA, South Korea, Japan and Taiwan PSP
• Interests in cryptocurrency products
• Solid experience in establishing payment channels

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Assist the Medical Director in the consultation room and procedures both in & outside the Centre.
• Assist in laser refractive procedures and other minor procedures.
• Maintain stocks & inventory of surgical consumables and upkeep of operating theatre and instrument sterility.

Requirements:

• Fully registered with Singapore Nursing Board
• At least 2 years of nursing experience in Ophthalmic/Surgical setting

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

As a Specialist you will be responsible for support and administration (system back-up, user access administration) for LIMS, MODA and other related Laboratory computerized systems. This role also requires to process the LIMS and MODA static data requests

Responsibilities

• Support and administration (system back-up, user access administration) for Sample Manager LIMS, MODA LIMS, iLAB, and other related Laboratory computerized systems
• Maintenance of LIMS static data (Sample Manager LIMS, MODA LIMS and STATISTICA systems)
• Support for installation and qualification/ validation of software related aspects of computerized instrumentation
• Actively contributes to operational efficiency/continuous improvement initiatives.
• Support system audit trail review all related Laboratory computerized systems
• Maintenance of software related changes to computerized instruments
• Server and database maintenance and administration as relates to laboratory systems
• Provide training for the roll-out of new computerized systems.
• Generation and execution of computer validation documentation (protocols and reports)
• Can identify computer related issues; troubleshoot, identify and complete or coordinate deviation, change control and/ or corrective action records.
• System/ equipment manufacturer and or vendor interaction as required in order to trouble shoot system issues.
• Available to troubleshoot and resolve critical system issues as they occur.
• Experience manages projects (people/ team environment) to meet the timelines.
• Customer and regulatory agency interaction as required.
• Oversight of computer system policies and procedure in order to ensure policy is aligned with current regulatory expectations.
• Familiarity with 21 CFR Part 11 and EU Annex 11 requirements, data integrity requirements and expectations as well as common industry practice with respect to laboratory computerized system management and administration.
• SME in 1 or more areas as aligned with training plan.

Experience

• Degree/Diploma in relevant Science field or Equivalent
• Minimum 5 years of experience
• Relevant work experience preferably Lab related IT experience in a biotech or medically related field.
• Experience in lab computer systems essential (prefer experience with LIMS, and CDS –Chromatography Data Systems

​

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

R63209

Job Description

• Provides pre-sales and/or post-sales consulting to benefit Agilent customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management, repair /calibration requests, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration.
• Manages and coordinates the end-to-end customer experience (from order to installation) by applying broad knowledge of customer situations, company processes, local laws, financial requirements, and international compliance requirements related to customer sales contracts and product shipment.
• Resolves customer service issues for complex, multi-country or multi-regional accounts. Acts as a liaison between customers and appropriate internal organizations such as sales, manufacturing, logistics and service delivery to resolve customer inquiries. Influences changes to production and/or shipping schedules and price changes.
• May identify and follow up on business opportunities.
• May be responsible for project management of country, regional or multi-country projects.

Qualifications

• Bachelors or Master or University Degree, or equivalent education in any field.
• 2+ years of relevant work experience in customer service operations or order processing/fulfillment handling Korea customers / market.
• Excellent interpersonal communication skills, both in English and Korean (written and verbal).
• Proficiency in MS Office – Word, Excel, PowerPoint
• Knowledge in SAP or similar ERP system is preferred but not mandatory
• The ability to work in a fast-paced, culturally diverse environment, and prioritize among competing tasks
• Equipped with business acumen preferred, with customer centric mindset
• Goal oriented and self-driven who can focus and motivate others to meet business objectives
• Ability to handle multiple projects and still maintain daily responsibilities.
• Excellent phone skills with capability to handle high call volumes.
• Good team player who can cooperate cohesively within the team and with cross functional teams
• Fast and meticulous attention to details worker who can handle orders accurately and efficiently.
• Proactive and experienced problem solver who can make sound decisions, manage escalation and deal with strong personalities effectively.
• Comfortable with technology and IT tools, with keen eye to digitalize work processes
• Employing a proactive approach, a curiosity to learn, and the ability to take initiative and ownership.
• Ability to work extended shift on when necessary, especially on the last few business days of the month.
• Korean Language expertise is a MUST.

NTU is a world-class research-intensive university located in Singapore, consistently ranked among the top universities in Asia and the world. We are home to over 33,000 students and 10,000 staff, offering a vibrant and dynamic work environment for individuals seeking to advance their careers.

We are seeking an experienced and motivated Specialist, IT Operations (Web Applications) to join our dynamic team in the Centre of IT Services (CITS). The incumbent will be responsible for overseeing all IT needs for faculty, staff and researchers in the Nanyang Business School (NBS), while ensuring compliance with CITS' IT policies. He/She should possess expertise in classic ASP, .NET programming languages, MS SQL, Oracle, and demonstrate a strong analytical mindset. As a Web Applications Specialist, he/she will play a key role in analysing user requirements and providing effective solutions to meet our organization's needs.

If you have the required skills and experience and are excited about this opportunity, we invite you to submit your application today!

Responsibilities:

Classic ASP and .NET Development

• Design, develop, and maintain web applications using classic ASP and .NET programming languages.
• Ensure the efficiency, scalability, and performance of applications.

Database Management

• Proficient in working with MS SQL and Oracle databases.
• Develop and optimize database queries, stored procedures, and triggers.

User Requirement Analysis

• Collaborate with stakeholders to gather and analyze user requirements.
• Translate business needs into technical specifications.

Troubleshooting and Debugging

• Identify and resolve issues related to web applications, databases, and integration points.
• Conduct thorough testing to ensure the reliability and stability of applications.

Proficient in Power Automate to streamline and automate business processes

• Experience in creating workflows and connectors to enhance system integration.

SharePoint Management

• Hands-on experience in managing SharePoint sites, including configuration, customization, and administration.
• Knowledge of SharePoint best practices for document management and collaboration.

Documentation

• Create and maintain comprehensive documentation for developed applications, databases, and solutions.
• Keep documentation up-to-date with any changes or enhancements.

Collaboration

• Work closely with cross-functional teams, including developers, designers, and system administrators.
• Provide technical expertise and support to team members.

Maintain service level agreements and service improvements, and other areas

• Maintain service-level objectives and targets, monitoring these objectives to ensure that requirements are met or exceeded.
• Maintain client satisfaction metrics and service procedures, constantly reviewing and analyzing these metrics to propose recommendations to improve performance and client satisfaction.

Requirements:

• Degree in Information Technology, Computer Science or other related discipline
• Possess a good Information Technology background in software and application development and support with at least 2 years of relevant experience
• Proficient in troubleshooting software and application
• Proficient in asp, asp.net languages, MSSQL, and oracle DB
• Experienced in managing Teamsite
• Experienced in Power Automate will be an added advantage
• Demonstrated decision-making and problem-solving skills
• Is detail-oriented and capable of multi-tasking
• Possess good verbal and written communication skills for effective collaboration with stakeholders at various levels in the organization
• Serve as the functional subject expert for the systems that he/she will be handling
• Possess good teamwork and interpersonal skills
• Good oral and written communication skills

Position Overview:

We are seeking a proactive Technical Support Specialist (L1 & L2) professional on behalf of our client. This role encompasses delivering Level 1 and Level 2 technical assistance, both onsite and remotely. The successful candidate will play a key role in troubleshooting, aiding IT projects, and coordinating tasks to ensure smooth operations for the client.

Main Responsibilities:

• Deliver Level 1 and Level 2 technical support through phone, email, and onsite interactions.
• Diagnose and resolve IT issues for customers both remotely and in person.
• Assist in coordinating and implementing IT projects.
• Set up, install, and maintain clients' hardware and software systems.
• Engage effectively with customers and internal teams to guarantee prompt resolutions.
• Support project managers in coordinating projects and managing tasks.

Qualifications We Seek:

• Proficient troubleshooting abilities in hardware, software, and networking environments.
• Strong communication skills and a team-oriented mindset.
• A positive outlook with a readiness to embrace challenges and learn new skills.
• Previous experience in IT support or technical project involvement is a plus.
• Capability to juggle multiple tasks and adapt to shifting priorities.

Why Consider This Opportunity?

• Work on innovative technical projects and gain valuable hands-on experience.
• Join a supportive team that encourages personal and professional growth.

How to Apply:

Please submit your CV and cover letter via the CareersFuture portal or email your resume to [email protected]

Only shortlisted candidates will be contacted. We look forward to exploring your potential!

By submitting your personal data and/or resume, you consent to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Tan Chee Beng | EA Reg No: R24121894

Our client is in Scientific and Medical industry. Due to their current expansion plan, they are looking for a RA Specialist to join their Regulatory, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of RA Specialist:

• Ensure compliance with regulatory standards for medical devices and biotechnology products, preparing and submitting necessary documentation.
• Assist in product registration, renewal, and change submissions, liaising with regulatory agencies and suppliers.
• Develop regulatory strategies and provide guidance during product development for timely market access.
• Maintain accurate regulatory documentation and records for submissions and approvals.
• Support Quality Assurance to ensure regulatory compliance and participate in audits when needed.
• Collaborate with internal teams to integrate regulatory requirements into product launches and provide regulatory training.
• Identify regulatory risks and develop mitigation strategies for product marketing and commercialization.
• Monitor post-market safety data, reporting adverse events as required by authorities.

Requirements:

• Degree in Life Science or related field
• Relevant 3 to 5 years experience in handling regulatory affairs for similar industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description:

• Hardware IMAC Support
• Troubleshoot, diagnose, and resolve the tickets which required onsite support.
• Manage any end-user service requests (e.g. desktop, mobile) which require local interaction.
• Asset Management.
• Alert Customer in case of low asset (hardware) or licensing issue (Software)
• PC and other devices logistics Management.
• Resolve break-fix incidents, either by own intervention or requesting and coordinating technical service by vendor
• Customer 3rd Party Support and Co-ordination
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• Perform other duties as assigned

Job Requirements:

• Working knowledge of current and legacy hardware platforms. Experience with building, configuring, replacing and troubleshooting PC and laptop hardware components.
• Candidate needs to have very good understanding with documentation and validated and GMP systems. IQ, OQ & PQ
• Experience with the software not limited to Office365, Microsoft Teams, Remote access tools such as Bomgar, Active Directory etc

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)