Position Overview:
The Sales & Marketing Executive plays a key role in supporting both the sales and marketing functions. This position involves a variety of administrative tasks, including handling customer inquiries, managing orders and invoices, and ensuring smooth communication between departments. The role also encompasses marketing-related responsibilities, such as managing sampling, promotion activities, managing POs, tracking product availability, and addressing customer feedback.
Key Responsibilities:
Sales Support:
• Customer Inquiries: Answer and manage customer inquiries via phone, email, or other communication channels, providing accurate and timely information.
• Order Management: Arrange customer orders, ensuring they are processed efficiently and accurately. Oversee customer portals, ensuring that all necessary data and information are up-to-date and accessible.
• Invoicing: Issue and manage invoices, ensuring accuracy and timeliness in billing processes.
• Data Management: Download and sync data from driver handheld devices, verifying this data against physical invoices for accuracy. • Reporting: Collate and analyze data for month-end reports, providing insights and information to support business decisions.
• Ad-Hoc Duties: Perform other administrative tasks as needed to support the sales and marketing team.
Marketing Support:
• Marketing PO and Invoice Management: Manage marketing-related purchase orders and invoices, ensuring timely processing and payment. • Customer Complaints: Track and manage customer complaints, coordinating with relevant departments to ensure quick and effective resolution.
• Marketing Coordination: Assist with the planning and execution of marketing activities, including promotions, events, and product launches.
• Promo materials and collaterals: Liaise with marketing agencies and distributors for planning and production plan
• Reporting: Track and report on marketing activities and their impact.
Requirements:
• Diploma holder with 3-4 years of experience
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in using office software, including Microsoft Office Suite.
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON
Alternatively, you may send your application and resume in MS Words format to [email protected] or Whatsapp to 8767 9648
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**We regret to inform that only shortlisted candidates would be notified.
K N Tan
Registration Number: R1768143
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)
R:9TYE13V1
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