Total 4 Manager qa specialist job vacancies in Toa Payoh

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Estimate future needs for goods, kitchen utensils and cleaning products

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Recommend ways to reach a broader audience (e.g. discounts and social media ads)

· Train new and current employees on proper customer service practices

· Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

· Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role

· Proven customer service experience as a manager

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

· Strong leadership, motivational and people skills

· Acute financial management skills

Your new job includes

As a member of our family-owned business, you will be responsible for facilitating all aspects of an activity program and planning of promotions; from getting investment, promotional support, product forecasting, execution, and post-activity evaluation. As a Senior Category Marketing Specialist, you will

• develop and implement the annual brand activities and promotion strategy for retail and distribution channels, ensuring the smooth and precise execution of the marketing plan.
• analyse marketing activities and promotions by evaluating sales reports and key metrics, optimising campaigns for effectiveness, and generating comprehensive post-activity reports for stakeholders to maxismise ROI.
• take ownership of promotion analysis reports to track efficiency and conduct ROI/cost analysis, ensuring optimal outcomes for market investments
• present and secure cost-effective marketing assets from vendors across all stores and upload promotion briefings to the internal portal and ensure the seamless execution of promotions in-store.
• foster and maintain strong partnerships with vendors to continuously access new opportunities and secure the best investment and promotional support, enhancing business efficiency and profitability.
• possess knowledge of the digital landscape to leverage online opportunities and integrate digital strategies to secure investment.

What you should bring along

• a Degree in Business, Marketing or any related discipline with a practical experience of at least three years in a Marketing function within the Retail or FMCG industry
• proficiency in using SAP system and Microsoft Office such as Excel, Power Point, Word, Outlook, Visio and Teams.
• excellent communication and stakeholder management skills with sound financial and strong analytical skills combined with sound business acumen.
• a pronounced can-do attitude, complemented by the capability to multi-task and the flexibility to handle changing requirements in a fast-paced, dynamic environment.
• an organised and structured method in working with keen attention to details.

RESPONSIBILITIES

Oversee all quality related activities at corporate level and on the completed and ongoing projects including certificates, calibration, test results, inspection requests, non-compliance reports and site instruction/observations, permanent materials delivered, and other important QA/QC documents.

• Monitor the progress and effectiveness of the project QA/QC system. Recommend and implement improvements when required.

• Supervise the site QA/QC Engineers to ensure all procedures and processes maintain high-quality standards.

• Manage all issued non-conformance reports.

• Review quality inspection personnel qualifications and training requirements

• Control and the distribution of Integrate Management System (IMS) documents integrating ISO9000, 14000, 45000 and BCA GGBS requirements.

• Manage and lead all internal and external audits.

• Manage company registration and licensing systems to ensure compliance to all requirements.• Manage application of grants/fundings and external awards.

• Manage and follow up on defects on completed projects.

REQUIREMENT (E.g. Qualifications, Certifications, Experience):

• Educational Level and the field of study: Civil Engineering Degree or equivalent

• Type of experience required: 7 years of experience working in the civil construction industry as QAQC manager. The experience shall include in at least 3 years as a QA/QC engineer on site. Familiarity with ISO9000, 18000 and 45000 and audit requirements.

• Amount of experience: Minimum 7 years

• Employee’s ability to commit to the job requirement e.g. work on shift: Traveling project sites to attend meeting / conduct the audits

• Others: Excellent written and verbal communication skills, demonstrated problem solving and decision making skills. Ability with information gathering necessary to develop a thorough understanding of the project

Job Summary:

• Salary Range: Up $6,000
• East
• 5 days working day

Job Responsibilities:

• Oversee and supervise all aspects of food quality and safety in Central Kitchen and all outlets (local and overseas)
• Ensure compliance with local and overseas regulations related to food safety and quality
• Ensure that SOPs (standard operating procedures) are adhered to
• Ensure food products meet standards set by company
• Develop, implement, review and oversee quality and safety policies and procedures
• Conduct and manage regular inspections and audits of Central Kitchen and all outlets (local and overseas)
• Conduct training and support to employees in Central Kitchen and all outlets (local and overseas) on food safety & quality
• Conduct investigations on customers’ and outlet’s feedback
• Validate that all products were made in compliance with established QA protocol
• Monitor and analyze data related to food safety and quality
• Identify areas for improvement
• Develop and implement corrective actions to address any issues of concerns that arise
• Ensure that all activities conform to Food Safety Management System (HACCP/ISO) and AVA/NEA guidelines
• Manage the QA team, provide guidance and support to ensure that all team members are aligned with the company’s overall goals and objectives
• Any other jobs or duties assigned by the Chief Quality Assurance Officer from time to time.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)