Total 535 Manager quality assurance job vacancies in Singapore

Our client is a Manufacturing MNC, one of the leading players in the Contract Manufacturing sector. Due to business needs, they are now recruiting a Quality Manager to be part of their Quality team for ongoing transformation projects. They are located in the North – easily accessible.

Job Responsibilities of Quality Manager

• Lead and coordinate all activities related to ensuring product quality and adherence to standards.
• Develop and implement plans to gather and analyze quality data at various stages of production, collaborating with Production and Material teams.
• Establish and maintain a robust Quality Management System, ensuring its effective implementation and audit readiness.
• Monitor and control the processing and delivery of non-conforming products until corrective measures are implemented.
• Prepare and submit timely quality reports to the management, including statistical process control analysis.

Qualifications

• Minimum diploma
• 10 years experience in quality management
• Good understanding of ISO 13485 and QMS

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682
EA Personnel No: R2198636
EA Personnel Name: Oh Puey Xin

• MNC (Woodlands)
• Company Transport Provided
• Basic : $6000 to $8500 + AWS + VB
• Excellent Benefits + Career Progression
• Quality & Environment Management System, Food Safety Management System
• GMP | HACCP | RSPO | ISO 22000, 9001, 14001, 45001

Job Responsibilities:

• Maintaining implemented systems (excluding safety related) such as conducting related internal audits, non-conformities closure, management review meeting, pest control management, and also handling related audits (documented in Management System)
• Attend to all external audits (Regulatory, Certification Bodies, Customers and etc) and ensuring proper closure of findings raised
• Periodic follow-up on continuous improvement activities triggered by the above management systems
• Conduct food safety refresher training (including food safety & quality culture), RSPO related training to all operational staff periodically
• To conduct supplier’s audit as planned
• Conduct product contaminant screening and liaison with external labs for all analysis enquiries
• Handle sales inquiries such as questionnaires, contaminant compliance and etc
• Update the legal register of environmental issues upon receiving the latest revision
• Conduct traceability and mock recall annually and maintain all records
• Conduct monthly food safety meeting and share food safety related information
• Part of QA Team in FSSC, QEMS & SEDEX Certification Audit, RSPO Audit and unannounced Kosher Audit
• To perform ad-hoc duties assigned by superior

Requirements:

• Degree in Food Science / Food Technology or other Science related disciplines
• Obtained Food Safety Course Level 3 certification
• Any QA related assessor certificate or certified QMS Auditor / Lead Auditor in ISO or equivalent will be advantageous.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

Reporting to the General Manager, the Quality & Administration Manager will be tasked during the pre-opening phase, a more administrative and project support role than quality and this focus will shift after opening. Some of the key areas of responsibilities are:

Quality Management:

• Develop, implement, and maintain quality control procedures to ensure consistency in service delivery and guest satisfaction.
• Conduct regular quality audits across all hotel departments, including guest rooms, F&B outlets, and public areas.
• Identify areas for improvement and collaborate with department heads to implement corrective actions and enhance overall quality standards.

Guest Experience Enhancement:

• Monitor guest feedback and reviews to identify trends and areas of improvement.
• Work closely with the leadership team to address guest concerns and enhance the overall guest experience.
• Stays visible and interacts with guests on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
• Work closely with the L&D team to implement training programs to ensure that all colleagues are aligned with the hotel's service standards and quality expectations.

Compliance and Risk Management:

• Ensure compliance with relevant laws, regulations, and industry standards, including health and safety regulations.
• Identify potential risks and implement measures to mitigate them, safeguarding the hotel's reputation and assets.

Office Administration:

• Oversee day-to-day administrative operations, including managing correspondence, scheduling appointments for Executive Office and maintaining office supplies.
• Coordinate meetings and events, including arranging logistics and preparing necessary documentation.
• Assist in the preparation of reports, presentations, and other documentation as required by hotel management.

Requirements

• Proven experience in quality management in the hospitality industry.
• Strong organizational and multitasking abilities, with attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and office management software.
• Ability to work effectively in a fast-paced environment and prioritize tasks efficiently.

In addition to general accountabilities of First-Line Management, this job is to lead regional efforts to improve services quality in AMEA. Develop reports and dashboards on key services performance indicators, perform periodical analysis of trends and issues, identify root causes, create business cases, and take charge of a portfolio of mission critical improvement initiatives.

1. Services Performance Planning and Measurement: Understand operating models, service quality and customer experience drivers; define, develop, measure and monitor key performance indicators; set annual service performance goals, provide recommendations to accomplish goals; coordinate and improve key performance indicators.

2. Services Analytics: Design and develop strategic methods for data collection and analysis; integrate and prepare datasets, build and evaluate data models; explore and analyze data using statistical and visualization techniques; summarize and present findings and recommendations to business users and stakeholders in understandable and relevant ways; document and publish analyses properly.

3. Services Quality Improvement: Identify high service quality impact opportunities and initiatives; build plans, form teams, ensure progress of work, identify and report success measures; serve as key liaison on crossdivisional service-related systems and issues; work as part of a global multi-disciplinary team responsible for service quality; direct improvement action plan, manage project implementation; develop risk mitigation strategies to minimize or prevent potential risks.

4. Quality Management System Promotion: Articulate the importance of services quality management system; capture and communicate business requirements and provide subject matter expertise; conduct or support training sessions and provide coaching to key user groups; actively and openly demonstrate and promote the use of data, analytics, and technology, as well as the constant learning that that requires.

1. Master’s degree or equivalent in Statistics, Business Analytics, Actuarial Studies, or similar discipline. PHD degree preferred.

2. 5 years of relevant work experience in engineering, data analytics or related. Line management experience preferred.

3. Six Sigma certification is considered an advantage.

4. Applied analytical skills. Strong statistical knowledge, data modelling and visualization skills.

5. Fluency in written and spoken English.

6. Good understanding of fundamental business principles and problems.

1. Strong analytical knowledge and skills.

2. Strong understanding of how technology can help in addressing operational problems.

3. Great communication skill to deal with various levels in the organization.

4. Ability to drive cross-border, cross-functional initiatives, and results.

5. Ability to work independently with global stakeholders.

Take the next step in your career with us.

Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge.

We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs.

Our people are our most important asset, and we are very proud of the quality of our team members.

Job Summary:

This role involves working as part of the APAC Finance team where you will be reporting to the AVP, APAC Finance to support Allied World Australia Branch operation. The responsibility of this role ensures finance operation and reporting function follow the Group reporting requirements.

Job Duties:

· Ensure incoming receipts are applied timely and accurately in the systems.
· Work with Credit Control, Account Managers and external customers to resolve disputes to get unallocated receipts to an acceptable level.
· Responsible for monthly updating and reconciling of cash book.
· Prepare/review month-end closing activities in relation to Group reporting.
· Support balance sheet reconciliations and ensure quality control over financial transactions and financial reporting.
· Handle queries or requirements from other business functions, management and auditors
· Assist AVP, Finance closely in driving forward enhancements and process improvements to ensure the effective and efficient control - provide inputs for continuous improvement, also look for opportunities to streamline and enhance the same processes by way of possible automation.
· Support AVP, Finance and other business functions through providing finance-related input to help with decision making, including internal/external audits and the preparation and review of all reporting requirements.
· Collaborate with various stakeholders to discuss and resolve issues.
· Undertake projects on an ad-hoc basis to ensure necessary finance-related requirements are met.

Essential Requirements:

· Degree in Accountancy or Finance. US GAAP experience preferred
· 3-5 years experience in the Insurance industry, preferably non-life insurance
· Excellent knowledge of accounting rules and regulatory requirements
· Ability to be hands-on, to multi-task and meet tight deadlines
· Excellent PC skills with a good working knowledge of Excel
· Good communication/interpersonal skills and detail oriented
· Keen awareness of latest financial accounting environment and insurance regulations and able to analyze the impact of these changes to the organization
· Passionate to work in a fast-paced environment
· A team player

Our client is a Manufacturing MNC, one of the leading players in the Contract Manufacturing sector. Due to business needs, they are now recruiting a Quality Manager to be part of their Quality team for ongoing transformation projects. They are located in the North – easily accessible.

Job Responsibilities of Quality Manager

• Lead and coordinate all activities related to ensuring product quality and adherence to standards.
• Develop and implement plans to gather and analyze quality data at various stages of production, collaborating with Production and Material teams.
• Establish and maintain a robust Quality Management System, ensuring its effective implementation and audit readiness.
• Monitor and control the processing and delivery of non-conforming products until corrective measures are implemented.
• Prepare and submit timely quality reports to the management, including statistical process control analysis.

Qualifications

• Minimum diploma
• 10 years experience in quality management
• Good understanding of ISO 13485 and QMS

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682
EA Personnel No: R2198636
EA Personnel Name: Oh Puey Xin

Careers That Change Lives

This role will lead initial set up of Quality Systems for a new entity to meet local medical device regulations and China Good Manufacturing Practices.

A Day In The Life:

This role will Ensure products manufactured by contract manufacturer meet all defined specifications and are developed and manufactured in compliance with all applicable quality system requirements and provide leadership to work with different Medtronic entities and set up the strong relationship to support the implementation of Quality Systems for the new entity in implementing China localization strategy.

Primary Responsibilities

• Set up the Quality Systems to it meets Singapore, China and requirement countries requirement.
• Establishes quality programs and initiatives to ensure products and assemblies are developed and manufactured per applicable requirements.
• Establish strong supplier control and Quality oversight over suppliers and Medtronic entities.
• Driving continual and preventive improvement of quality management systems in supporting the conformity of process and product quality.
• Supports and develops systems for the identification, analysis, correction, and prevention of quality issues.
• Contributes quality expertise to product development and manufacturing transfers including working closely with suppliers to implement robust manufacturing processes and Quality oversight.
• Oversees and lead key quality systems processes to ensure its effectiveness which includes Design Control, Supplier Controls, Quality Planning, Document Controls, Training, Audits, Change Controls, Nonconformance CAPA, Manage External Requirement, etc.
• Leads the site audit readiness and manages, conducts and coordinates external (Singapore, China, ISO, etc.) audits.
• Take preventive actions to improve the compliance and effectiveness of Quality Management Systems by proactive learning from other sites and best practices from the industry.
• Provides QA support, participate and collaborate with Operating Units improvement program
• Works with local management team members in developing long and short-term quality goals and strategies.
• CAPA board memberParticipate in CAPA and board meetings to review the trending of all input sources and determine if any further action is needed
  Perform review on the CAPA investigation, action plan and effectiveness to determine if CAPA process requirement are fulfilled.
  
• Represents the new entities to collaborate with peers across all Operating Units for global quality initiatives and works closely with peers on similar quality concerns between Medtronic sites

Job Description:

• Work closely with internal and external stakeholders to enhance service delivery.
• Feedback case management, call centre management, as well as working with relevant stakeholders (internal and external) on systems development and enhancement, ensuring that systems are able to help the organisation in effectively managing public feedback.
• Opportunity to be involved and implement inter-agency service improvement initiatives.

Working Arrangement:

Contract Duration: Perm Role

Location: Singapore Botanic Gardens

Salary:$3700-$6000/Month

Working Hours:

8.30am to 6pm Mon to Thu

8.30am to 5.30pm Fri

Role Requirements:

• Experience in systems management, call centre management, website management, data analytics, quality service management, etc.

• On the job training will be provided.

• Possess analytical, interpersonal and communication skills with excellent command of English.

• Able to work independently in a fast paced and dynamic working environment.

Our client is a Manufacturing MNC, one of the leading players in the Contract Manufacturing sector. Due to business needs, they are now recruiting a Quality Manager to be part of their Quality team for ongoing transformation projects. They are located in the North – easily accessible.

Job Responsibilities of Quality Manager

• Lead and coordinate all activities related to ensuring product quality and adherence to standards.
• Develop and implement plans to gather and analyze quality data at various stages of production, collaborating with Production and Material teams.
• Establish and maintain a robust Quality Management System, ensuring its effective implementation and audit readiness.
• Monitor and control the processing and delivery of non-conforming products until corrective measures are implemented.
• Prepare and submit timely quality reports to the management, including statistical process control analysis.

Qualifications

• Minimum diploma
• 10 years experience in quality management
• Good understanding of ISO 13485 and QMS

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682
EA Personnel No: R2198636
EA Personnel Name: Oh Puey Xin

about the company

Our client is a leading materials testing laboratories and solutions provider for a wide range of fields including construction, life sciences, environmental, energy, transportation etc. They’re now on a look out for a Quality Engineer/Manager to join their dynamic team.

about the job

• Implement, maintain and improve the quality management system (QMS)
• Drive quality improvements and proactive participation in continuous improvement and process improvement projects
• Represent our Singapore and Malaysia business units during assessments by accreditation bodies and audits by clients and controlled document holding
• Interact with clients & Accreditation Bodies and be responsible for advising operational colleagues of the importance of quality, accuracy and integrity in the provision of the testing, calibration inspection and certification services we provide.
• Ensure buy-in to the effective implementation of our quality policies and procedure
• Manage scheduled internal audits across management system and technical disciplines
• Monitor laboratory test equipment for calibration currency and advise management of upcoming schedules,ensuring corrective and preventive actions identified within specific laboratories are implemented and verified in a timely manner.
• Manage external and internal proficiency testing programs and prepare compliance and improvement metrics as required.
• Write and review quality documentation and effective and efficient management of personal work schedules and timely generation of quality reports.

job requirement

• Diploma/Degree of Science or Engineering qualification.
• Minimum 2 years of managing quality management systems within a multi-discipline testing, inspection and certification environment
• Candidates with more experience (min 4 years) can be considered for the Quality Manager position.
• Demonstrable experience auditing against ISO/IEC 17025, ISO/IEC 17020 and ISO/IEC 17065.
• Sound knowledge of equipment calibration and analyzing proficiency test data.

If you are interested in the position, kindly apply directly or send your CVs to yiling.tan@randstad.com.sg.

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R21103172

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

In this Project Manager role, you will support the Project Management Lead in managing all aspects of key initiatives, bringing together cross-functional teams to ensure end-to-end delivery of key initiatives to realise clear value and enduring benefits to the organisation.

Detailed Job Description:

Project Delivery, Risks and Budget Management

• Overall responsible for the successful initiation, planning, design, execution, monitoring, controlling and closure of a project.
• Track objectives, key deliverables, decisions & decision timelines, and delivery of strategic initiatives.
• Manage the delivery of projects according to agreed scope, timeline and cost
• Establish cross-functional working teams to promote active collaboration to drive initiative, and ensure clear accountability, to enable delivery of specific tasks.
• Ensure dependencies and challenges (risks) are managed and work with business to develop mitigation plans and ensures critical issues related to project are escalated to the Project Sponsor, Project Owner and/or Head of Project Management.
• Ensure timelines (milestones, decisions and delivery) are managed and value of initiative is achieved, without compromising quality and within budget Prepare project budgets and track costs to be within budget
• Conduct periodic project status review with all stakeholders
• Manage agenda and materials for the initiative Steering Committee meeting, ensuring all information to make effective decisions and such decisions are clearly documented.
• Monitor and report on the costs and value of strategic initiatives, providing initiative level analysis.
• Identify and communicate key risks, challenges and dependencies between initiatives, to enable issues and concerns to be flagged quickly and addressed.
• Establish and maintain central PM filing system. Ensure all key documentations are maintained and shared.

Business Solutioning

• Work with initiative Sponsor, Owners, Lead and working team to provide an effective solution design, with an embedded customer lens.

Communications

• Ensure regular communication with key stakeholders, understand any key concerns in how the initiative is being delivered or any risks, issues, dependencies and assumptions that have either not yet been identified or are not being progressed.
• Ensure an appropriate and coordinated communications plan is in place for initiative execution and delivery, both internal and external
• Manage all aspects of the initiative, by providing coaching and support to initiative Sponsors, Owners and Leads
• Establish appropriate governance, framework and tools for managing initiatives
• Ensure initiative benefits are clear, key decisions are timely, resourcing is well managed, budgets are approved.
• Ensure decision cadence, delivery plans and reporting mechanisms are established and initiative progress is monitored.
• Ensure that deliverables are in accordance to relevant policies and procedures and project management governance requirements are followed and completed

Project Closure

• Ensure final handover of initiative to business as usual processes, carry out a post implementation review (as necessary) to ensure initiative objectives have been delivered, and any lessons learned are fed into future initiative management processes.

Who we are looking for:

Competencies & Personal Traits

Soft skills:

• Strong business acumen, good collaboration skills and an effective team player
• Excellent communication skills, both written and verbal, ability to communicate effectively and manage senior internal stakeholders
• Ability to bring together and work with cross functional teams
• Ability to run concurrent projects independently
• Organised, methodical thinker with the ability to work under time pressure and to prioritise tasks
• Meticulous to follow through on action plans and documentations to comply with governance requirements.

Working Experience:

Business skills:

• At least 5-8 years of project management, with broad business experience, ideally within financial services
• Experience in accounting system implementation is preferred.
• Experience in managing functional projects (eg. in Finance, Operations) is preferred.
• Previous experience in project management experience in multi-functional projects required.
• Experience in managing projects with the use of JIRA and Confluence applications

Professional Qualifications :

• PMI-Project Management Professional (PMI-PMP) certification is advantageous
• Lean Six Sigma is advantageous

Education:

• Diploma, Bachelor degree or equivalent professional qualification

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

You will report to the Assistant Director and Director in the management, monitoring and validation of cardiac-related clinical data. You are responsible for collecting, coordinating and processing, as well as ensuring quality control of these data.

You will provide oversight for quality assurance activities and evaluate the effectiveness of the quality assurance programmes. You will manage the team through data validation and management exercise according to the Ensure Safer Systems’ requirements.

You will manage and facilitate value-based (VDC) projects with internal and external stakeholders, which includes overseeing the functions of the value driven care committee such as collecting and analysing data, developing methodology for measuring clinical quality indicators, and working with domain heads on interventions to mitigate the clinical quality performance trends. You will render support in audits and licensing requirements by the Ministry of Health. You will also promote and encourage staff participation in quality improvement programmes through providing project consultancy and leading the team in case analysis and following up on areas for improvement.

You are required to integrate and analyse data using statistical methods, perform analysis and work with teams to coordinate projects assigned. You will also coordinate meetings and document its proceedings, prepare reports, and participate in the implementation of improvement initiatives towards enhancing patient care.

You are responsible to lead and mentor team members as well as afoster good communication and teamwork within the department.

The selected candidate will be offered employment on 2-year renewable contractual terms.

Job Requirements:

· Recognised degree in health science, allied health or nursing with at least 4 years’ relevant experience in a healthcare industry

· Experience in benchmarking and statistical tools and techniques, and knowledge in improvement methodology tools and techniques

· Proficient in Tableau would be an advantage

· Proficient in Microsoft Office applications

· Able to work independently with strong analytical, problem-solving and organisational skills, and a good eye for detail

· Good oral and written communication skills

Main duties and responsibilities:

To support the local team in all QEHS related compliance and performance of TES Singapore sites, which includes but not limited to emergency response (drills and TTX), incident investigation and IH monitoring, etc. Also, includes all Environmental related matters and regulatory reporting, global QEHS procedures & programs and overall lead for all QEHSMS / R2 audits, 3rd party certifications and customer audits as well as supporting Group EHS.

Environment:

• Reporting of QEHS performance metric reporting and activities to Global/ Group EHS Manager.
• Provide guidance on QEHS best practice principles, techniques and culture in Singapore sites.
• Compilation and submission of annual recycling data and other relating environment related info to relevant competent authorities.
• Maintain Basel Permit / Import Approval of all sites, including applications and tracking of movement documents.

Audit:

• Ensure Singapore sites are aware of and complying with Corporate/ Group QEHS policies, standards and programs, and local legislations.
• Program lead for 3rd party (ie. QEHSMS & R2) audits and key customer accounts on QEHS audits, provide resource and preparing Singapore sites with upcoming audits, tracking & reporting of audit results and monitor closure of corrective actions.
• Develop and conduct Singapore sites QEHS Audit program to ensure compliance to EHS regulations and Global EHS standards. Track & report audit results and monitor closure of corrective actions.
• Analyse data from EHS audits (including 3rd party QEHSMS & R2 certification audits and key account QEHS audits) to identify trends and provide feedback and preventative measures.

Other support:

• Support the development & implementation of One TES IMS – global QEHS procedures and programs.
• Monthly tabulation and submission of Basel permits status reporting for Exco meeting.
• Provide coordination and administrative support to QEHSMS & R2 certification program in Singapore.
• Support global initiative programs / activities as assigned.

Job Requirements:

• Diploma / Degree in any Engineering discipline and registered WSHO and FSM.
• Good to have: Qualified industrial first aider, noise monitoring office or any other IH related experience.
• Proficient in English and Mandarin and good report writing skills, familiar with Microsoft office.
• Trained in/ familiar with ISO 14001, ISO 45001, ISO 9001 and Responsible Recycling (R2) or equivalent.
• Experience with handling government agencies and knowledge in license and permit application from agencies such as NEA, MOM, SCDF, PUB and SPF.
• 5-8 years of working experience as in WSH related fields or equivalent in manufacturing / electronic or chemical industries.
• Experience in conducting ISO 9001/ ISO 14001/ ISO 45001/ R2 audits or handling OSH related audits.
• Good communication skills, team player, responsible, take initiatives and work independently without much supervision.

Good to have:

• Registered WSHO & FSM.
• Proficient in English, Mandarin and good report writing skills, familiar with Microsoft office with auditing experience in ISO 14001, ISO 45001 or ISO 9001.
• At least 5-8 years of working experiences as in WSH related fields or equivalent in manufacturing/ electronic or chemical industries.
• Good leadership skills to be able to guide and lead a team of EHS professionals.

Overview

You will oversee the Quality Service Management (QSM) function of the organisation and ensure its efficient running and operations. You will be working closely with the Director of Operations to seek to achieve a high standard in service quality for the organisation through continuously uplifting service standards on the ground.

Responsibilities

• Drive service in line with organizational goals.
• Develop, monitor and review the organisational service framework.
• Build and maintain a culture that energizes and recognizes service professionals, and foster a culture of learning, improvement and innovation to deliver quality service.
• Identify organizational service gaps, and develop interventions and curate training to address the gaps.
• Plan organization-wide service quality initiatives and events to continually improve service standards.
• Develop organizational-wide service indicators for compliance.
• Work with stakeholders to improve organizational standings at national level surveys and accolades.
• Oversee the management of feedback, complaints, compliments and appeals. This includes working with heads of departments in investigations and facilitating family conferences and replies.
• Work with internal and external partners to execute special projects and advise in the area of service experience and customer journey.

Requirements

• Preferably degree, preferably in Service, Hospitality and/or Healthcare-related disciplines.
• Preferably 7 years of relevant experience in Quality Service in a healthcare setting.
• Strong knowledge and experience in customer relations management and quality service management.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform that only short-listed applicants will be notified.

Ailing

Dynamic Human Capital

Registration number R23114618 | EA Licence No: 12C6253

Job Profile Summary:

In this role, you will work closely with the agency in creation of sales opportunities, monitoring the sales activities and be the intermediary to all agency support functions. As part of this dynamic role, you will report to the Cluster Head to build an effective and productive Agency Distribution channel.

Job Description:

• Monitor agency sales through appropriate sales analyses and reports
• Be project ICs for agency initiatives like Leads campaigns, MDRT, Awards, Contract Maintenance, Appointment Standards, AL/FC promotions and quarterly incentives
• Create a culture of commitment and achievement
• Work closely with the recruitment team to support recruitment efforts within cluster
• Assist in the development of sales incentives at department and cluster level
• Handle all issues for the Agency Leaders (ALs) and Financial Consultants (FCs) to ensure alignment with PACS goals
• Develop positive business relationships with internal and external customers
• Manage and drive the implementation of process improvements
• Work with the Compliance Department regarding FCs and ALs compliance with regulatory and company compliance standards to provide advice to the Agency Distribution
• Monitoring and recommending the promotions of ALs and FCs

Who we are looking for:

Competencies & Personal Traits

• Exhibit ability to deliver effective communication and excellent interpersonal skills
• Possess strong leadership qualities and a mind towards excellence
• Strong stakeholder management skills in influencing and persuasion
• Dynamic individual who strives in fast moving environment

Working Experience

• Sales experiences in insurance/investment sales is preferred

Professional Qualifications

• CMFAS M5, M9, M9A and HI certifications is preferred

Education

• Degree in Business or related fields of study

Job Responsibilities:

• Assist Partners/Managers in managing audit engagements and delivering quality service to clients.
• Manage a portfolio of international and local clients including client’s expectations and deliverables, responsible for all client management services and act as a liaison between clients and the engagement team.
• Lead team to complete all audit related processes & procedures including finalisation of financial statements.
• Coach and mentor team members, including on the job training and timely performance review.
• Prepare and/or review consolidation of group accounts.
• Apply requisite professional scepticism during the course of the work and exercise professional judgement on critical technical issues.

Requirements:

• Bachelor's Degree/Post Graduate Diploma in Accountancy, ACCA, CA or equivalent professional qualification.
• Minimum 4 years of relevant experience in CPA firms.
• Strong technical knowledge.
• Ability to lead and manage teams
• Proficient in computer skills & Ms Office.
• Team player with strong analytical, follow-up skills and time management skills.
• Good communication and interpersonal skills.
• Ability to work within tight timeline and in a fast-paced environment.

• Conduct full range of audit for listed companies and SMEs, both in Singapore and overseas, from planning to completion, meet deadline consistently, a reliable and well organised team member
• Develop good problem solving skills and provide sound recommendation of management actions based on industry research, insightful analysis and investigation
• Manage stress and emotions under challenging situation - coach junior employees, communicate clearly, share learnings
• Maintain awareness of market trends and indsutry factors impacting the client, to be able to lead non-complex client meeting

Requirements:

• Degree or professional accounting qualifications recognised by ISCA
• Minimum 3 years’ relevant experience with large/mid-tier international accounting firms
• Proactive, committed and able to work under pressure
• Possess initiative and the ability to work independently
• Good communication skills, both oral and written
• Team player - approachable and personal

1. Overseeing the maintenance and renewal of licenses (Manufacturer, GMP, servicing vendor contract and etc.)

2. Ensure the requirements of Good Manufacturing Practice (GMP) and proper Standard Operating Procedures (SOP) are established, developed, periodic review, revision, implemented and maintained accordingly

3. Manage of the Document Management System be a custodian of the quality documents (e.g. Site Master File, Documented Procedures, etc), keep records and filing in proper order

4. To approve specifications, sampling instructions, test methods and other Quality Control procedures

5. To ensure the required initial and continuing training for manufacturing personnel is carried out and adapted according to need. Manage of the GMP Training System, schedule, teach, certify and monitor

6. Ensure warehouse storage and cleanroom stations cleanliness and environmental conditions are monitored and properly upkeep

7. Review scrutinize and approval of the test and/or inspection results on incoming receipt starting and packaging materials, excipients, intermediate, bulk and finished goods in a timely manner

8. Oversees and conduct sampling inspection, retention and in-house testing

9. Ensure manufacturing operation is within In-Process Quality Control (IPQC)

10. To monitor and ensure all necessary testing is carried out and the associated records evaluated, release or reject of finished goods in a timely manner

11. Batch Manufacturing Record (BMR) review and release

12. To ensure the qualification and maintenance of testing instrument, premises and equipment (laboratory instrument and production equipment maintenance, UV light, lighting and safety features like exit emergency light functionality, fire extinguisher validity and etc.)

13. Examination and assessment on the hygiene process and the production as per the company regulations

14. Conduct and assess new supplier factory qualification, continuing existing supplier factory assessment

15. To assess and monitor the outsource contractors (accredited laboratories, pest controllers, contracted manufacturers and etc.)

16. Review updates by local governing authorities (HSA) or PIC/S published latest revision, promulgate and implement new quality procedures when deem necessary

17. Manage of the Internal Audit System, schedule and conduct internal audit at planned interval based on the status and importance of the activity. The audit shall be conducted in accordance with procedures

18. To ensure that the appropriate validations (cleaning, equipment and processes) are carried out; manage validation through design, run, test and upgrade systems and processes through assessing measurements and interpretation of data

19. Manage of the annual Product Quality Review and stability process

20. Manage of deviations, complaints, incidents and recalls with proper handling, following up and investigation

21. Manage of the Corrective and Preventive Action System. Formulate the corrective measures for product defect or non-conforming product through the analysis of the causes and approach

22. Oversees quarantine stock and disposition

23. Manage of the Continual Improvement System, ensure suitability and effectiveness of the GMP is carried out at all times, strategize plans to enhance process to meet the quality of the products to build up quality reputation and the company brand name

24. Manage of the Risk Management process

25. Acting as primary quality contact and qualified person for internal and external quality compliance matters

Duties and Responsibilities :

• Assist Senior Manager of Quality & Compliance to oversee the ISO Quality Management System held by the company.

• Work with internal stakeholders from Air Freight, Ocean Freight, Logistics, Courier, Cross Border Trucking Departments in achieving and meeting the set quality standards and procedures.

• Conduct training to stakeholders on topics related to quality standards and procedures.

• Work with internal stakeholders to understand and to meet the needs of customers.

• Gather quality objectives achievement metrics by internal stakeholders.

• Gather quality objectives achievement metrics by key suppliers.

• Work with internal stakeholders to gather customer satisfaction metrics.

• Monitor compliance to national and international quality standards and related regulations.

• Participate in quality related activities such as audit, qualification program, claims etc

Requirement

Minimum 2 years’ experience in quality management QC related field

Diploma level or higher. Knowledge of ISO9001, ISO13485 or SS620, TAPA or TradeFIRST.

Computer literate.

Details oriented with Excellent communication skills

Able to meet deadlines

Experience in managing a team

Prior working experience in freight forwarding/Logistics industry is a plus

• Global MNC, Market leader in Pharmacuetical Industry
• Dynamic and professional development-oriented environment

About Our Client

The client is a global pharmaceutical and healthcare organisation. They are a leading player in the industry, known for its extensive research and development efforts in the fields of pharmaceuticals, biotechnology, and healthcare solutions. With a strong commitment to innovation, they aim to improve patient care and well-being through the discovery and development of a wide range of medical treatments, including prescription drugs, generics, and cutting-edge therapies. They have a significant global presence and a diverse portfolio of products, spanning from pharmaceuticals to generic medications. Currently, they are looking for Quality Control Manager to join their team.

Job Description

• Optimise workflow efficiency and procedures, assist in validation procedures and reports
• Establish quality systems for the QC Raw Material lab in compliance with regulations
• Ensure timely document review and testing, implement production tracking systems to facilitate raw material quality testing and evaluation
• Manage budgeting and resource planning
• Manage global stakeholders
• Address deviations and propose corrective actions, review QA/QC documents to ensure compliance with specifications and regulations
• Improve test procedures for enhanced efficiency, provide technical support to various departments, and train QA/QC staffs on new methodologies and instrumentation

The Successful Applicant

• Bachelor Degree in Biologics, Chemistry, Pharmaceutical, Chemical Engineering or relevant field
• Experience with Quality Control Raw Materials processes within biopharmaceutical industry
• Strong leadership skills
• Strong in stakeholder management and equipped with business and financial acumen
• Prior knowledge of regulatory requirements, along with familiarity with industry tools and systems
• Demonstrate good understanding of cGMP, knowledge of manufacturing, quality control and validation requirements and activities

What's on Offer

• Dynamic, collaborative and engaged workplace culture
• Attractive renumeration package with great career advancement opportunities
• Strong leadership team

Job Purpose

You will report to Team Lead, Business Processing (Group Insurance Operations), and the key role is to carry out the daily tasks of the business processing function and process review.

The Job

· Issuance of policy contracts and endorsements;

· Issuance of policy adjustment, member movement;

· Responsible for premiums computation and experience refund;

· Ensure tax invoices/endorsement schedules/medical cards are issued timely;

· Liaise with direct clients/agents on employee benefits related queries via all channels;

· Fronting of digital solutions to clients/agents to champion for digitisation;

· Attend to escalations independently and recommend sound resolutions;

· Ensure the accuracy of records entries & proper documentation;

· Participate in projects which improve operations efficiency and effectively review the current processes and initiate improvement;

· Participate in User Acceptance Testing prior to deployment of changes in system;

· Maintenance of Department records and endorsements;

· Administration of data to provide reports required to track Department’s progress;

· Provide administrative support and perform ad-hoc tasks as assigned by Team Lead;

· Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;

· Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks; and

· Highlight any potential concerns/risks and proactively shares best risk management practices.

Our Requirements

· Degree from recognized institution;

· Preferred at least 1 year relevant experience specializing in insurance administration/business processing;

· Applicant along with experience in processing group insurance policies will be an advantage;

· Good time management, good analytical skills, detailed-oriented and pro-activeness;

· Task and results oriented, and a good team player;

· Mathematically inclined and with good communication skills;

· Highly proficient in Microsoft Excel. The job requires significant data sorting and manipulation;

· Proficient in other Microsoft Office applications;

· High level of integrity, takes accountability of work and good attitude over teamwork; and

· Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

1. Support the implementation of quality measures for nursing homes, which includes:Planning and organizing engagements with nursing homes to share the purpose and details of the quality measures.

• Presenting (using Tableau) and analysing the data for the quality measures.
• Preparing reports for CCOs and AIC management.
• Addressing questions from CCOs with regards to the quality measures.

2. Support the development of quality measures for other eldercare services, which includes:

• Reviewing local service/regulatory requirements, good practices, international practices to identify potential quality measures for home nursing care and other community-based care services.
• Conducting a preliminary analysis and presenting the findings.
• Liaising with other AIC Divisions to support the team’s quality measurement work.
• Organising meetings with the appointed workgroup, who will deliberate and select the quality measures for the sector.

3. Assist in the implementation of other key quality initiatives such as:

• Facilitating discussions with nursing homes to develop action plans with the aim of improving the safety culture in their organisations.
• Supporting the implementation of a quality assurance programme involving nursing homes and home nursing care providers.

Job Requirements:

• Degree in any discipline with 1 to 3 years of working experience. Entry-level candidates will also be considered
• Experience in data collection, analysis, visualisation and reporting; and knowledge of the community care sector would be an advantage
• Familiarity with analytics and statistical software e.g., Tableau, Stata would be an advantage
• Effective interpersonal, engagement and follow-up skills
• Strong written and verbal communication skills
• Passion for quality and ageing issues
• Resilient and results-oriented

Overview

Scent Senses is a wholesale distributor of internationally branded luxury products, As a company focused on ensuring the end-consumer has the best possible purchasing experience, we are seeking a General Manager of quality assurance, logistics and warehouse management, who can ensure all products that pass through our warehouses are rigorously checked for quality and authenticity, have appropriate goods-tracking mechanisms implemented upon them, and complete their logistic journey efficiently.

As a manager, your role will require deep technical expertise, and managerial experience.

Job Responsibilities

You will be expected to:

1. Design and implement the company’s goods tracking mechanism to ensure complete traceability from manufacturer to end consumer.

a. You will be expected to work with the ERP systems administrator to digitize this mechanism

2. Manage a team of quality assurance officers, whose functions include

a. Ensuring correct distributor codes are present on each product

b. Visually inspecting all merchandise to ensure there are no blemishes

c. Appropriately demarcating and returning merchandise which does not meet QC standards

3. Manage a team of warehouse operators, who carry out typical CG operations.

4. Ensure logistics process error rate of <0.05%, including customer complaints and internal QA checks.

Job Requirements

As a significant point of control for the essential functions of quality control and warehousing, you will be expected to have the following experience and/or knowledge in order to carry out your functions effectively:

1) Thorough knowledge of various industry standard packaging quality assurance checkpoints, including their methods of identification.

2) Experience managing a team of at least 25 in a quality assurance function.

3) Deep knowledge and experience of goods traceability mechanisms, especially with regards to implementation of these mechanisms downstream.

4) Knowledge and experience of warehouse operations with respect to CG, especially in handling, sanitation between QC and non-QC products, goods flow, product accounting, etc.

5) Knowledge and experience working with GS1 standards and matrix codes.

6) A minimum of 15 years of experience working directly in the quality assurance field within the luxury industry.

7) Qualifications in technical industries are highly preferred.

8) Knowledge and experience in Odoo 16 software usage, especially Inventory and Manufacturing module.

Misc.

1) You will be expected to work 5.5 days. Weekday working hours are 8:30am to 6pm, and Saturday working hours are 8:30am - 1pm.

2) Sick leave and Annual leave will be in line with MOM regulations.

• Perm
• Must have at least 5 years of BD/sales experience in Oil & Gas, Bunker fuels or selling to shipowners/ship managers
• Proven track record in building business
• Comfortable to be a sole contributor
• Advantageous if incumbent possess technical experience and is familiar with the bunker industry

Job Description

• Grow the sales of the global business in line with the strategic growth plan of the business working to budget targets
• Manage key accounts in designated geographical regions
• Identify and develop new opportunities to expand the services offered by the company
• Prepare quotations and tenders for new business opportunities.
• Develop working relationships with decision makers for all managed accounts and potential accounts
• Maintain up-to-date knowledge of the company's service offerings as well as external market trends
• Manage and maintain a pipeline; ensuring all sales information is current
• Gain a greater understanding of our customers’ business activities and the demands, constraints and factors affecting their business and markets
• Gain information on competitive activity and market factors which could affect the company's overall business
• Attend industry relevant conferences and exhibitions
• Assist with marketing activities
• Maintenance of I-Connect CRM database
• Liaise with local service providers when required to ensure high standards of service delivery are maintained

• Min Degree
• At least 5 years of BD/sales experience in Oil & Gas, Bunker fuels or selling to shipowners/ship managers
• Proven track record in building business/growing sales
• Excellent verbal and communication skills to liaise with internal and external customer’s
• Ability to develop strong working relationships with clients and internal stakeholders
• Knowledge of Petroleum Products and their properties
• Knowledge of Marine Industry operations and relevant legislation
• Knowledge of all competitive testing companies

Perm

AWS

Bouns

Medical and Insurance Coverage

In-charge of process maintenance and improvement,

 Ensure Customer Satisfaction

 In charge of Quality Management System implementation and maintenance

 Handle and answer customer complaint

 Implementation and Maintenance of SAC SINGLAS Accreditation

 Coordinate with Headquarter on improvement and action items on quality

issues.

 Support to Singapore Sales and Market Development on technical and commercial

requirements

 Attends technical bid evaluation / technical clarification meetings and closes all issues