Total 10 quality assurance specialist job vacancies in toa payoh

Responsibilities:

• Oversee and able to control group of inspection, leveraging on your manufacturing and QC experience.
• Apply knowledge of QC sampling techniques and operate measuring instruments effectively.
• Conduct QC sampling inspections to ensure compliance with quality standards.
• Prepare samples and perform quality testing as required.

Requirements:

• 1-2 years of relevant working experience in quality control or a related field.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.

Other Information:

• Work Schedule: 5-day work week (8:00 AM - 5:30 PM)
• Location: Woodlands.
• Transport: Transport provided from Woodlands MRT

MOM Licences No: 02C5465

EA Personnel Registration No: R24125030

ABOUT SEMBCORP INDUSTRIES

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition.

Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging its sector expertise and global track record.

Sembcorp has a balanced energy portfolio of 21.2GW, with 14.4GW of gross renewable energy capacity across 10 countries*.

Its urban development projects span over 14,000 hectares across Asia and have generated over 377,000 employment opportunities and attracted close to US$50 billion of investment capital.

Sembcorp is listed on the main board of the Singapore Exchange. It is a constituent stock of FTSE Russell Index, MSCI Singapore Index, Straits Times Index as well as sustainability indices including FTSE4Good Index, iEdge SG ESG indices and several MSCI ESG indices.

For more information, please visit www.sembcorp.com.

Primary Responsibilities:

• Handle day to day maintenance activities at various sites in Singapore
• Support troubleshooting on site for PV system, including equipment replacement
• Support emergency respond to site when critical alarm occur and prepare preliminary report
• Support/Perform de-energization and re-energization of PV system as when customer request for shutdown of PV System (this work is usually weekend work)
• Perform inspection on PV System according to checklist
• Perform testing & commissioning of PV System according to checklist
• Perform Infrared Scanning on PV AC Switchboard, Isolator, PV Panels and Inverters.
• Set up, configure and troubleshoot network switches, industrial router and data logger to connect to pyranometer, weather station, temperature sensor, revenue meters and etc.
• -Perform 5S and continuous improvement at workplace
• Manage external vendor for routine/ad-hoc activities

Requirements:

• Nitec/ ITE / Diploma / Electrical Engineering
• 2 years of relevant working experiences
• Work at height certificate for worker / supervisor preferred
• Able to support weekend work activities if needed
• Waterproofing knowledge will be advantageous
• Prefer to have personal transport with Class 2B and Class 3 license

At Sembcorp, our shared corporate behaviors underpin all the work that we do in building a sustainable future:

• Institution-first Mindset – Put the interest of the Group ahead of individual interests.
• Collaboration – Deliver through collaborating across markets, businesses and functions.
• Accountability – Hold team and self accountable to deliver on our commitments.

Job Description:

• Perform real-time analysis and trending of security log data from various security devices and systems.
• Maintain data sources feeding the log monitoring system, develop and maintain detection and alerting rules.
• Respond to user incident reports and evaluates the type and severity of security events.
• Execute initial triage of incidents to rule out false positives.
• Identify recurring security issues and risks and develops mitigation plans and recommends process improvements.
• Interpret and apply security policies and procedures.
• Establish escalation processes for security incidents and develops contingency plans and disaster recovery procedures.
• Validate business requirements to align with business/operation needs as well as IT architecture and security standards
• Review the test scenarios and perform mock/sanity test to ensure smoother production implementation
• Perform walkthrough for BAU-related incidents and fix proposal to all stakeholders for review and signoff

Job Responsibilities:

• Develop and implement short- and long-term sourcing strategies.
• Source, qualify, and manage suppliers, negotiating favorable terms and conditions.
• Drive cost savings through negotiations, process improvements, and low-cost country sourcing.
• Ensure timely delivery of materials and components to support production schedules.
• Collaborate with cross-functional teams to source components for new products.
• Manage and develop a team of procurement professionals.
• Continuously improve procurement processes and systems.
• Ensure compliance with relevant regulations and standards.

Job Requirements:

• Bachelor's degree in Supply Chain Management, Logistics, Engineering, or a related field.
• Minimum of five years of relevant work experience in procurement and sourcing.

The Senior Client Success Specialist is an advanced subject matter expert, responsible for building and maintaining the client relationship to drive value for the client and increased lifetime value for the organization.

This role is responsible for multiple medium-to-large or diverse (multi-service) contracts for larger clients. As the primary post-sale point of contact for clients they drive client-facing activity through the Client Success Management Charters of Adoption, Expansion and Renewal.

Acting as the clients’ trusted advisor they help the client realize value from their relationship with the organization and ensure the client’s relationship experience is a positive one.

This role is required to work in partnership with sales and client/service delivery management teams to deliver in-contract growth and a successful on-time renewal as the primary customer contact point.

Core Duties and Responsibilities

Client Nurture / Relationship -

• Develops and maintains the relationship with client representatives to Management level, being recognized as the client’s ‘trusted advisor’ through periodic engagements
• Coordination of new client on-boarding responsibilities, including set-up of the client onto the Client Portals (plus other associated activities).
• Ensures the client can interact successfully with the company and to optimize the engagement (measurable through improving CSAT).
• Preparation and implementation of weekly/monthly/quarterly/bi-annual client service meetings, client audits, client satisfaction surveys as well as tracking of service issues, quality assurance metrics and complaints (including being the first point of contact for complaints and escalations)
• Acts as an escalation point for client issues which are not being resolved though standard process, facilitating a satisfactory client outcome with relevant resolver groups within the company.
• Gathers and tracks client requirements and specifications, including changes throughout the life of the contract and associated approvals/authorisations from the client and the company
• Documents and publishes meeting agendas and associated minutes, and tracks action items, owners, and due dates.
• Control and management of the commercial client contribution, monitoring of the ordering and billing processes as well as chasing outstanding payments/receivables. Development of client interfaces and systems (for example CRM and Change Management Systems)

Adoption Charter -

• Ensures the client is aware of and is successfully adopting offer features and increasing their usage of services (as appropriate).
• Proactively helps the client to realize demonstrable value from the offers and meet their original business (procurement) objectives.

Expansion Charter -

• Drives up-sell of existing offers/services and close the deals to achieve revenue targets.
• Identifies cross-sell opportunities (to extend company's footprint with the client) and facilitates engagement with Sales/GTM functions to engage the client on these opportunities.

Renewal Charter -

• Demonstrates the value delivered by the company throughout the lifetime of the contract and drives a successful and on-time renewal.
• Minimizes churn (client, revenue, service) at renewal and seek opportunities to drive up-sell / cross-sell as part of the renewal process.
• Prepares status reports to keep management, clients, and project team informed of project status, renewal business metrics and related issues
• Recommends appropriate process and procedure revisions in support of continuous improvement.

Client Success Practice -

• Be an active member of the Regional and Global CS Management practice (including adopting standard methodologies, platforms/tools, KPIs, best practice activity, sharing experiences with the community).
• Responsible for Data Quality Management within own client portfolio.
• Must be able to respond to emergency situations at the data center and to carry a cell phone and provide 24 x 7 support as needed.
• Periodic travel to other NTT GDC locations, and client or vendor sites.
• Builds and maintains Client Success Management skills and operating knowledge.
• Builds and maintains an up-to-date knowledge of company offers.

Knowledge, Skills and Attributes:

• Excellent interpersonal skills with the ability to develop and maintain solid stakeholder relationships up to Management level.
• Possess excellent problem solving, critical thinking, client service, verbal and written communication skills.
• Advanced account planning and stakeholder mapping and management techniques documented in Account Plans
• Ability to interpret a client’s business strategy / plans and understand opportunities for company solutions/services.
• Advanced knowledge of company offers and services, including the core functionality and features, linkage within organization's service portfolio, pricing structures, client benefits.
• Ability to provide an external industry viewpoint (including industry insights, technology trends and competitor landscape) and to highlight company's expertise and differentiated offerings and position “partnership” offerings with the client.
• Be highly proficient with the use of IT equipment and software systems, including a very good knowledge of MS Office, especially Excel.
• Advanced sales skills (consultative selling and negotiation) with the ability to identify up-sell opportunities and close resulting deals participating as member of the overall sales account team.
• Ability to execute on-time renewals with minimum volume or price churn and maintaining readily available client contract database of post and current contracts together with client specific documentation.
• Strong knowledge and understanding of IT service environment, service operations and ITIL practices.
• Advanced understanding of company’s high-level operating model and the ability to develop and maintain relationships across relevant cross-functional teams.
• Advanced understanding of company’s billing processes and client invoicing linked to contracted services.
• Advanced understanding of financial statements and metrics, including revenue, expense control, and growth relative to market in order to hold strategic client conversations.
• Advanced understanding of contracts and contract management; with the ability to maintain the contract, to discuss with the client and understand how to position as a value exchange.

Additional Requirements:

• Bachelor’s degree or equivalent in information technology or sales or a related field.
• Additional relevant vendor certifications are advantageous.
• At least 6 – 8 years of relevant experience in a client-facing role in one or more of Sales, Service or Consultancy disciplines in a large scale (preferably multi-national) technical services company, such as a data center services provider, telecommunications and/or internet services provider or another similar technical organisation.
• Advanced subject matter and services product expertise within sales and operations.
• Advanced experience in a Managed Services and/or Outsourcing environment.
• Advanced experience as Operations /Delivery Manager, Account Executive, Solutions Consultant/Service architect for medium to large managed services contracts for assigned clients.

Role Summary/Purpose

The Health, Safety & Environmental (HSE) Specialist will be responsible for collaborating with onsite operations to ensure the safe execution of task onsite and the compliance all the applicable HSE procedures implementation and regulatory requirements.

He/She will work directly with the Site Operations Leader and the HSE Director or designee to ensure alignment with the business HSE priorities and strategies.

• Experience occupational safety and health, environmental management
• Minimum of 5 years of HSE experience
• HSE professional certification such as NEBOSH or (HSE Certificate specialist for Oil and Gas Industries)
• Familiarization with risk assessments
• Knowledge on lifting and rigging safe practices

Reporting to Head, Community Partnerships and Engagement, you will be working closely with the editorial teams of the various titles within the Chinese Media Group (CMG) to drive our audience engagement via membership programme, events and community partnerships.

Responsibilities:

• Drive strategic communications to grow the interest communities of CMG publications, which includes crafting and drafting of periodic and adhoc newsletters/EDMs, managing communication channels such as WhatsApp and Telegram, as well as other social media platforms
• Curate and lead communities events and engagement efforts
• Rewards programme management and fulfillment
• Stakeholder management, both internal and external
• Work with stakeholders within SPH Media on synergising engagement efforts

Requirements:

• Bachelor's Degree with at least 3 years of relevant work experience; Experience in managing communities and newsletter would be advantageous
• Proficient in English and Chinese, both written and spoken, and possesses a passion for writing in Chinese as this role supports Chinese publications
• Passionate in wanting to interact and connect with people from all walks of life, especially Chinese publications readers
• A team-player who has good problem solving skills and is experienced in handling cross-functional projects
• Proficient in MS Office or Google Suite Cloud-based productivity tools, and possess the ability to understand and utilise data to curate strategies

Roles & Responsibilities

The HRS Specialist will need to

• Support project management within HR Services team, including system testing, communications, documentations, for payroll, leave management system migration project and any other digitalisation projects.
• Prepare and conduct employee communications sessions related to change management plans and user experience trainings.
• Create/maintaining an updated HR Knowledge database; a common repository for HR policies, standard operating procedures (SOPs), letter templates, forms and tools to promote operational consistency.
• Actively participate in continuous improvement efforts as it relates to the improvement of efficiency or service level for any HR process or interaction.
• Manage and prioritize multiple tasks and/or projects with minimal supervision; follow through tasks assigned and issues in a timely manner.
• Perform payroll checking within stipulated timeframe.
• Serving as primary HR contact and develop strong relationship with key stakeholders.
• Any adhoc projects/tasks assigned.

Who we are looking for:

• Proactive, independent, and meticulous individual
• Effective written, oral communication and interpersonal relation skills; strong attention to detail in composing and proofing communications & reports
• Highly analytical and process-oriented; excellent at problem-solving and experience in system implementation preferred
• Team player and strong customer orientation
• Well versed in Microsoft Office 365 (ideally with PowerPoint and Excel) and digital savvy

RedAnts ( 红蚂蚁) is a Chinese online media platform focusing on viral topics of current affairs that are of interest to the Chinese community in Singapore. It is a fully owned subsidiary of SPH Media Trust (Chinese Media Group).

We are looking for suitable candidates to join our editorial team as a Digital Journalist cum Social Media Specialist.

The Job

• Curate, package, and produce engaging content tailored for Chinese-language users in Singapore and internationally.
• Conduct news sensing and research to create written and visual stories, as well as analytical pieces, in a clear, concise, and compelling style.
• Generate original content through face-to-face interviews and investigative journalism.
• Leverage understanding of media consumption patterns in social media across the Greater China region.
• Utilize familiarity with popular online media platforms in China; experience with Adobe Creative Cloud is a plus.
• Actively promote and market content across designated digital platforms and social media channels.

Requirements

• Bachelor’s degree in journalism, communications, or a related field, with 3-4 years of experience in news journalism
• Effectively bilingual in Chinese and English, with good writing skills as this is for a Chinese publication
• Strong interest in daily news and current affairs, including knowledge of events in China and Mandarin-speaking regions
• Excellent news sense and analytical skills assess and customise content and writing style for diverse target audiences
• Experience in social media data points, CMS system, Google Analytics, as well as familiarity with Chinese social media platforms such as WeChat, Weibo, Toutiao, TikTok, etc is an advantage.
• Ability to thrive in dynamic, fast-paced environments and adapt to various tasks efficiently
• Effective time management and organizational skills to consistently meet deadlines
• Flexibility to work irregular hours and handle time-sensitive assignments
• Ability to work independently and as a team player

Responsibilities:

• Be proactive, looking for ways to improve operations, provide better service to customers and ensure growth in business.
• Willing to work in different locations and on shift duty
• Ensuring operational effectiveness and efficiency in accordance with company's standards and requirements
• Implement and drive branding initiatives to achieve company's objectives.
• Manage the day to day operation, e.g. planning time schedule, maintenance and training of new staff
• Maintain the quality of service of staff and monitor the quality of production by kitchen.

Requirements:

• Minimum 5 years solid experience in F&B industry, with at least 3 years in management position
• Strong knowledge in F&B operational workflow, cost control, and managing P/L
• Fast learning ability, effective problem-solving and analytical skills, with good numerical sense
• Proficient in both spoken and written English and Chinese (including Putonghua)