Operational Risk Specialist, Digital Payments

Fintech is actively recruiting an Operational Risk Manager with a background in financial services audit or risk management. If you're looking to transition from financial services audit, insurance enterprise risk, or a related field into a streamlined payments platform, this position will serve as an excellent entry point to kickstart a career in fintech risk management.

Duties:

• Monitor risk across the organization
• Perform risk assessments and assurance reviews
• Help develop, review and provide advice to business units on risk frameworks, policies and processes
• Advise management, business and functions on risk control improvements
• Assist review effectiveness Risk Control Self-Assessments (RCSA)
• Independent review and testing of controls
• Monitor control/risk remediation action plans
• Define, update and monitor risk thresholds, Key Risk Indicators (KRIs) and risk dashboards
• Conduct risk training
• Drive a risk aware culture

Requirements:

• 5 - 7 years of experience in auditing, assurance or enterprise/operational
• Financial services experience preferred (retail banking, insurance, payments, etc)
• Based in Singapore with no requirement of sponsorship (i.e. visa)

Compensation:

• Below $8kpm. Limited benefits. Basic bonus.

Sloane | Shorey

Sloane Shorey Consulting is a Singapore-based executive search firm founded in 2016. We specialize in risk management recruitment for the banking & financial services sector across Asia and the Middle East. Our coverage includes financial risk management, operational and enterprise risk, and regulatory risk and compliance.

Sloane Shorey is a Ministry of Manpower Licensed Employment Agency: EA License 20S0307

Authorities and Responsibilities

1. Responsible for providing directives for the Quality Assurance Department in meeting management objectives.
2. Formulate, implement and evaluate quality strategies programs for the company.
3. Implement and maintain a system of auditing the facility and periodic calibration of test, measuring equipment and tools.
4. Manage customer complaints, corrective and preventive action programs.
5. Administer and manage continuous improvement program for all QA processes.
6. Work closely with auditors, customers, production and suppliers to meet the quality requirements.
7. Manage sub-contractors for on-time supply of treatment process, as well as meeting technical requirement.
8. Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
9. Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
10. Review and approve disposition program / action for nonconforming products.
11. Ensure that processes needed for the quality management system are established and implemented.
12. Report to top management on the performance of the quality management system, and note needed improvements.
13. Ensure the promotion of awareness of statutory, regulatory and customer requirements throughout the organization.
14. Ensure and coordinate the implementation of risk assessment and risk control of medical devices

The Quality Assurance Manager plays a crucial role in business by ensuring that products meet certain standards of quality. He/She plans, directs or coordinates quality assurance programs and formulate quality control policies. He/She also works to improve an organisation's efficiency and profitability by reducing waste. He/She prepares and update quality documentation, basing their processes on a recognised standard such as ISO 9000 – Quality Management, published by the International Organisation for Standardisation. He/She supervises teams of inspectors who carry out the detailed assessment of products and their components at different stages of production. He/She recruits and trains supervisors, and provides them with documented quality standards as guidelines for their daily work. He/She also selects quality inspection tools and software to support the inspection team.

Competence Requirements:

• Diploma in Mechanical Engineering / Quality Engineering or equivalent.
• Minimum 6 years of solid experience in Quality Management in similar or related industry and 3 years in management level.
• Good knowledge in implementing and up keeping Quality Management System.
• Strong leadership and good interpersonal skills.
• A team player with strong sense of responsibility to ensure plant effective quality performance.

~ Assist in the implementation of company quality systems.
~ Conduct Quality Assurance audit.
~ Manage cause investigation for non-conformance.
~ Manage company quality systems.
~ Manage departmental activities and deployment.
~ Able to commute between Tuas Plant and Loyang Plant.

Job Description & Requirements

• Conducts daily laboratory analysis of raw materials, quality control stability sample testing, in-process testing, finished products and other related testing.
• Prepare test solutions, volumetric solutions, standardization of volumetric solutions and reference standards.
• Able to plan, schedule and assisting in supervising QC testing for finished product, raw materials & stability products.
• Assist to ensure QC testing of products are completed on time, review / approve test report and able to forward the test reports /or samples to QA when required.
• Able to conduct laboratory investigation when required.
• Ensures and maintains cleanliness and safety of the QC laboratory according to the Good Laboratory Practices.
• Performs routine calibration & preventive maintenance for analytical instrument and report any deviation.
• Assists the QC team in new assigned projects.
• Performs products validation, cleaning validation and method validation.
• Conducts microbiological testing and environment monitoring as backup if assigned.
• Any other ad hoc tasks assigned.

Requirements:

• Minimum Diploma holder in Chemistry / Chemical Engineering / Bioscience / Life Science / Pharmaceutical / QA & QC.
• Some prior experience preferred in QA & QC.
• Preferred to have experience in HPLC, UV, IR, Dissolution tester.

Other information :

• 5 days work week .
• Permanent position with 2 years lock-in period.

Overview

This position is responsible for developing and executing a comprehensive PR strategy and plans that support the overall product marketing plans.

Roles & Responsibilities

• Work closely with Marketing, Sales teams, and the appointed PR agency to develop the overall PR strategy and plans for HMGICS products.
• Establish and maintain strong relationships with all media contacts, key opinion leaders, and key industry stakeholders.
• Plan and organize media engagement events, including product previews, launches, and showcases.
• Manage the development and distribution of press materials, including media releases, keynote speeches, product factsheets, etc.
• Actively pitch new story angles/media interviews to maximize product exposure.
• Manage the HMGICS Newsroom to ensure all product news and information (local/global) are updated in a timely manner.
• Oversee the overall management of media test drives and the test car fleet.
• Monitor industry trends and news, and conduct monthly media monitoring of HMGICS clippings.
• Serve as the key liaison for all product-related media inquiries.

Requirements

• Bachelor’s degree in Marketing, Mass Communication, or related disciplines
• Minimum 5 years of experience in Public Relations (preferably in the Automotive industry)
• Strong knowledge of traditional and digital PR techniques, including media relations, influencer marketing, and content creation
• Strategic thinker with a passion for the automotive industry and a proven track record of delivering successful PR campaigns
• Excellent written and verbal communication skills, with the ability to craft compelling messages and narratives

Who we are
About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.About the team
The User Escalations team offers a single point-of-entry for all non-executive user escalations raised by Stripes on behalf of a user. This team is accountable for all user escalation resolutions by either direct responsibility for resolution or by partnering with other support and non-support teams to facilitate a resolution. We aim to help users find speedy issue resolution and alleviate confusion and unnecessary effort from non-Support Stripes to do this. We will dig into specific user escalations to find top drivers for our most frequent and painful issues affecting our largest users as well as analyze the experience for the broader subset of users.Ultimately, these cases often shine a light on points of failure within Stripe, and the User Escalations team has the opportunity to create transformative user experiences, while also helping edit Stripe to rectify the structural issues that resulted in the escalation in the first place.This is a high visibility, high impact role, with the responsibility to work with users and cross functional stakeholders, all while helping build this team from the ground up.

What you’ll do
Responsibilities
Respond to incoming User Escalations from Stripes in a timely manner (within agreed service levels) as well as triage, scope, and support to resolution
Communicate directly with users to solve the most painful problems, via email and phone
Be accountable for timely and accurate resolution for all User Escalations within agreed service levels
Directly, or in partnership with other Stripe teams, drive fast resolution and demonstrate extreme ownership in solving users issues completely
Conduct thorough, data-driven root causes analyses of escalations, and work with partner teams to validate findings
Share findings and insights with leaders through forums and presentations
Collaborate with partner teams to identify remediations to address root causes of escalations and drive change from a users’ first mentality
Challenge the status quo, identifying how and where Stripe needs to improve to better serve users
Help build the team and process from the ground up
Support training and socialization efforts for process adoption across Stripe
Build relationships with partner teams and drive accountability for completion of remediations
Understand and help influence the relevant product roadmaps that will address the most frequent user escalations

Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.Minimum requirements
Experience leading multiple concurrent projects
Analytical rigor and the ability to use data to inform decisions; comfort with SQL is a plus
The ability to navigate Stripe’s org and work cross functionally with SMEs
Sound judgment and impeccable attention to detail
Deep sense of customer care and users-first perspective
Unflappable, exothermic energy under pressure
Comfort with ambiguity and a proven ability to create order out of chaos by building processes that help the team run better and deliver a better user experience
Solid stakeholder management skills and an ability to influence others to drive progress
A sense of urgency and a drive to see issues through to resolution

Hybrid work at Stripe
Our Chicago, Dublin, and Singapore teams spend at least 50% of their time in their local offices. We believe that more in-person interactions will contribute to better results for our employees and Stripe. Increased office time allows for improved collaboration, efficiency, and informal learning opportunities, fostering a stronger community and building our culture. We will apply the insights gained from these initial three locations to continue refining our hybrid approach.

Pay and benefits
The annual salary range for this role in the primary location is S$100,000 - S$150,000. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.

The Singapore Centre for 3D Printing (SC3DP) offers a full range of additive manufacturing services, from design and infrastructure to production and validation. With advanced technologies such as topology optimization, generative design, and bioinspired design, SC3DP creates optimized products using a variety of novel materials and printing processes, including hybrid printing, post-processing, and emerging technologies. Sustainability is a top priority for SC3DP, which offers material development and control services that combine artificial intelligence, big data, and other digital tools for process optimization, as well as non-destructive testing for AM parts. Backed by a team of experts and a state-of-the-art facility equipped with the latest equipment and technologies, SC3DP is committed to leading the way in sustainable additive manufacturing research and development.

The centre is seeking to hire a staff to manage the laboratory operations and activities. The candidate would be responsible for providing efficient technical and administrative support for the labs. He/she will also need to oversee the safety standards in the lab in compliance to ISO 45001 standard. The candidate will provide essential technical, administrative support and engineering expertise to faculty, research staff, and students to ensure the smooth operation and safety of the laboratories in enabling the faculty, research staff and students to accomplish their academic and research activities effectively and efficiently.

Responsibilities:

Provide training, expertise, maintenance and support in equipment operations on additive manufacturing and related processes:

• Operate all relevant equipment and accessories (within a team or individually depending on activity)
• Understand and implement existing and emerging technologies in additive manufacturing
• Perform regular maintenance, troubleshooting and calibration of equipment, and ensure equipment is in working condition at all times
• Oversee lab activities to enforce proper and safe utilization
• Provide technical advice and support on equipment including responding to technical questions, troubleshooting and correcting experimental errors
• Coach researchers on the operation of equipment and in carrying out experiments in a safe and effective way
• Liaise with all relevant internal and external stakeholders and manage vendors and contractors for the technical needs of the laboratory
• Support all stakeholders in administrative procedures and logistics

Perform routine checks and inspection of assigned laboratories and researcher office to maintain good housekeeping, enforce safety regulations and create safety awareness among all stakeholders:

• Conduct daily housekeeping and regular checking of all contents of the assigned laboratories and researcher office to ensure compliance to safety regulations
• Follow up on all safety inspection findings and ensure the corrective actions are implemented on schedule
• Perform in assigned safety role(s)
• Regular updates of lab records and documentation

Support the daily operations of all safety, administrative, procurement and security matters in SC3DP:

• Ensure that duties are carried out in compliance to safety, OHSAS 18001/SS 506/ISO 45001:2018 and relevant national regulations
• Maintain security of laboratory’s access and compliance of house rules by users of the laboratory
• Enforce safety, security rules and regulation in the laboratory
• Ensure all Risk Assessment and safety documents are up to date
• Procures and manages the budget of equipment consumables to ensure that consumables are tracked and purchased in time to ensure that the laboratory is well-stocked.

Requirements:

• Diploma or Bachelor’s degree in Mechanical Engineering, Manufacturing Engineering, Aerospace Engineering or equivalent
• Experience in handling various industrial / workshop machines and peripherals.
• Prior experience in additive manufacturing and working in a laboratory environment will be an advantage.
• Good social and communication skills
• Proficient in MS Office (Word, Excel, PowerPoint
• Meticulous, organized and diligent
• Highly adaptable, resourceful and self-motivated
• Able to work independently as well as in teams
• Able to multi-task and work in a dynamic environment
• Hands-on and enjoys creating and building things
• Sharp, innovative doer
• Create solutions to problems that have yet to be solved

Vendor Quality Food Safety Manager

Country: Singapore

Function: Innovation, Quality & Food Safety

About Olam Food Ingredients (ofi):
We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we're with, whatever we're doing, we always make it real.

ofi Vendor Quality Food Safety Manager

This will be a global role taking responsibility for organizing and facilitating the global Supplier Management Community of Excellence .

As the global facilitator for the supplier quality assurance program the successful candidate will ensure forward control in the supply chain to ensure high quality and food safe ingredients and packaging material is delivered to our sites. The role will include reviewing the supplier base, audit global planning and managing the performance monitoring of global vendors.

Scope of the role

In this role the global facilitator will define and lead the deployment of the Supplier management program as defined in the global standard. This will include but is not limited to supplier documentation management, coordinating supplier auditing and the accommodating system roll-out to manage and track the supplier performance. The successful applicant will report to the Regional Quality & Food Safety Lead.

Key deliverables

• Understand the global Supplier base, the risk assessment of vendors and materials and accordingly prioritize vendor assessment needs.
• Governance and planning of Supplier Audits, practices and documentation
• Define and deploy the global best practices for the ofi supplier quality management, including all ingredient, packaging suppliers, co-manufacturers and co-packers.
• Define the right risk-based approach to steer and prioritize the supplier management program, globally.
• Build a cadre of auditors across all regions and ensure calibration program
• Collaborate with procurement to develop processes to review supplier performance and the right follow-through with our suppliers
• Work closely with ofi site quality managers to support complaint raising in cases of incoming goods incidences and supports vendors if needed in their RCA.
• Support regions to build a supplier auditing schedule and co-ordinate the audit program with the different locations/regions.
• Lead the performance program review for all incoming materials, incl. co-manufacturers and co-packers.
• Define, develop and deployment of the right systems to support the supplier data management, supplier audit reporting, supplier performance and supplier review.
• Define, develop and deployment of the right systems to support the supplier data management, supplier audit reporting, supplier performance and supplier review.
• Define Supplier criteria, based on a risk-based approach to ensure the right Supplier KPI’s and Forward Controls at our suppliers for all sites.
• Ensure updated programs and supplier reviews are in place to ensure compliance with any regulatory changes
• GAP assessment Supplier management of the different regions/sites to understand what is needed to set-up the right structure, globally

Qualifications and Competences

• Bachelor or Master’s degree in Food Science, Food Safety, Quality Assurance.
• Minimum of 8-10 years’ experience in Quality leadership in Manufacturing of Food, Ingredients.
• International management experience in project management and motivating teams.
• Skilled in the FSC22000-certification and experience in manufacturing sites and supply chain.
• Proven skills in Quality Management & Problem solving, 5-Why-Root-cause analysis, Fishbone.
• Competencies: Quality Leadership: Ability to drive changes in processes, procedures and systems as well as in behavior, always with quality improvements in mind.
• Motivating others: Ability to inspire and coach direct reports and peers around you.
• Drive for Results: Consistently maintains high levels of productivity, pursues everything with energy, drive and a need to finish.
• Problem solving: Identifies and understand issues, asks the right questions and makes decisions to take actions that lead to solutions to the real problem.
• Decision Quality: Ability to filter the right information that enables to a quality decision.
• Stakeholder management: Understanding needs of other key stakeholders to drive common purpose and change
• Clear communication skills: Written and verbal

• act as point of contact for all EHS related matters.
• Provide over-arching EHS support during project construction.
• Monitor and ensure site operation conforms to statutory requirement.
• Take over as point of contact for liaison with authorities for certification and licensing (E.g. FSSD, NEA, SCDF).
• Provide advice and consultation on safety and health to Engineers to maintain work site in compliance with statutory requirements.
• Implement risk assessment and mitigation measures.
• Provide safety advice to contractors and correcting potential hazards at work.
• Oversee and review all the accident/incident investigations and reports.
• Gather and compile monthly EHS statistics and reports to the Project Manager or designated person as assigned.
• To conduct independent assessment on any incidents / accidents at the site.
• Responsible for coordinating, implementing and monitoring the workplace and environmental health and safety plan of the project.

Requirement:

• Good understanding of safe working practices and cGMP.
• A good team player with positive learning attitude.
• Excellent verbal, written and interpersonal communication skill.
• Ability to work independently to meet assigned schedules.
• Must be registered WSHO with MOM and is a certified FSM.

EDUCATION & EXPERIENCE:

• Min. Diploma with minimum 3 years of experience in pharmaceutical industry (preferred but not a must).
• Experience in developing, implementing and maintaining EHS operations for pharma industry will be an advantage.
• Work at height Training Course for Assessor.
• Able to multi-task and work in a team.
• With certified Occupational First Aider has an added advantage.

Candidates are encouraged to apply this position via email to [email protected] with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary

Company information

Registration No.

202304645W

Employer questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Singapore?
• How much notice are you required to give your current employer?
• Which of the following languages are you fluent in?

Position: Process Assurance Analyst

Employment Type: 1-year Agency Contract (Highly Renewable)

Location: Alexandra

Job Objectives:

The Process Assurance Team (PAT) is within Global Market and Enterprise Technology (GMET) organization, supporting bank’s Project, Development and Service Delivery teams to ensure process compliance to System Development Methodology (SDM) process

The team acts as a quality gate for SDM major milestones to ensure entry & exit criteria are met and is responsible to review the quality of the artefacts such as functional & design specification, testing documents and others project deliverables.

The successful candidate will be working with Project and Technical Delivery managers to ensure high quality of deliverables.

Key Responsibilities:

• Establish controls and compliance checks on SDM processes
• Design, formulate and enforce governance & compliance process improvement.
• Conduct quality gate review for SDM major milestones (analysis, design, build, test and deployment)
• Perform walkthroughs and interviews with project and application delivery managers to drive process adherence
• Report findings and provide consulting support in ensuring compliances with procedures
• Aside from day-to-day duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed

Key Requirements

• Degree in computer science/engineering or related disciplines
• At least 3 to 5 years of relevant experience in IT process compliance audit, Project Management and Business Process Design
• Excellent written and verbal communication, interpersonal, organization and analytical skills a MUST
• Strong working experience with MS Office (Word, Excel, PowerPoint), MS Visio, MS Project and SharePoint
• Prior experience in IT risk management and security will be added advantage

If keen, kindly forward your CV to [email protected]

Tangspac Consulting Pte Ltd
#03-02 The Octagon, 105 Cecil Street, Singapore 069534
EA Personnel Name: Olsem Stefanus Emmanuel
EA License: 07C3635 | EA Registration: R2094432

As a Senior SEO Specialist, you will be responsible for developing and implementing advanced SEO strategies to maximize the volume of inbound organic traffic from search engines to a website. This role involves thorough analysis and insights into search engine algorithms, SEO best practices, and the competitive landscape. You will work closely with content creators, web developers, and marketing teams to ensure SEO practices are integrated into all facets of digital content creation and marketing strategies. The goal is to enhance website rankings in SERPs, increase web traffic, and boost the overall online presence of the brand, while also ensuring a positive user experience.

Key Roles and Responsibilities:

1. Strategy Development and Implementation: Develop, implement, and manage SEO strategies to increase organic search visibility and traffic.
   Stay up-to-date with the latest search engine updates and SEO trends to ensure strategies are current and effective.
   
2. Keyword Research and Analysis: Conduct comprehensive keyword research to identify high-value keywords and optimize website content accordingly.
   Analyze keyword trends and user search intent to guide content development and optimization strategies.
   
3. SEO Audits and Site Optimization: Perform regular SEO audits to identify areas of improvement for on-page SEO, technical SEO, and off-page SEO.
   Optimize website structure, speed, and performance to enhance search engine ranking and user experience.
   
4. Content Optimization: Collaborate with content creators to ensure that all content is SEO-friendly, utilizing best practices in keyword usage, meta tags, and link building.
   Advise on the creation of compelling content that aligns with SEO goals and user engagement.
   
5. Link Building and Off-Page SEO: Develop and execute link-building strategies to improve domain authority and rankings.
   Monitor backlink profile and develop strategies to acquire high-quality backlinks while mitigating risks of toxic links.
   
6. Analytics and Reporting: Utilize analytics tools (e.g., Google Analytics, SEMrush) to track and report on SEO performance metrics.
   Provide actionable insights based on data analysis to guide decision-making and strategy adjustments.
   
7. Cross-Functional Collaboration: Work closely with marketing, web development, and content teams to ensure SEO strategies are integrated across all digital marketing efforts.
   Provide SEO training and guidance to ensure best practices are followed throughout the organization.
   
8. Troubleshooting and Optimization: Identify and resolve issues related to crawl errors, broken links, and other technical SEO problems.
   Continuously test and optimize SEO tactics for website and content performance.
   

Desired Skills and Qualifications:

• Proven at least 3 years of experience in SEO with a strong track record of success in improving rankings, traffic, and engagement.
• Deep understanding of search engine algorithms, ranking strategies, and SEO best practices.
• Proficiency with SEO and analytics tools (e.g., Google Analytics, SEMrush, Ahrefs).
• Excellent analytical, organizational, and project management skills.
• Strong communication and collaboration abilities to work effectively across teams.
• Ability to stay ahead of SEO trends and adapt strategies accordingly.

Job Responsibilities:

• Project a professional image always.
• Ensure the team comply with grooming standards and adhere to Environment, Health and Safety requirements in respect of uniforms and safety work practices as well procedures to provide a clean, safe and pleasant working environment.
• Perform the duties of housekeepers in the designated section.
• Require performing patients discharged bed cleaning at wards.
• Require performing machinery jobs.
• Require performing terminal cleaning/ decontamination.
• Undertake any duties/ projects etc as assigned by the Superior(s).

Job Requirements:

• Able to adapt in a fast pace & challenging environment.
• Able to stand long hours, walking long distance, climb staircase, squat.
• Ability to work independently and in a team.
• Able to attend Work At Height (WAH) course for company needs.

Working Location: National University Hospital

Our client is an Life-science MNC, one of the leading players in the Trading & Distribution sector. Due to business needs, they are now recruiting a Product Specialist to be part of their team for ongoing transformation projects. They are located in the West.

The Responsibles of the Product Specialist are:

• Responsible for managing existing and growing new accounts in various industries, which includes Academic, Research, Healthcare and/or Life Science.
• Responsible for selling scientific devices and consumables with the ability to support demonstrations
• For Product Specialist (Healthcare) – Selling scientific and medical devices such as diagnostic reagents with the ability to support demonstrations (Relevant training will be provided).
• Provision of pre-sales and post sales technical and application advice and support to customers.
• Business development of new and current products to maintain our market leadership
• Building and maintaining good relationships with prospective clients and key account opinion leaders.
• Create, submit sales report on our CRM software.
• Opportunities for overseas product training are available.
• Ad-hoc duties as assigned.

Requirements:

• Min Degree in Life Sciences related discipline
• Good communication and interpersonal skills.
• Experience in handling laboratory equipment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

EA License No: 19C9682

EA Personnel No: R2198636

EA Personnel Name: Oh Puey Xin

Our Team

Mighty Jaxx is the leading integrated future culture platform in Southeast Asia today. With a mission to supercharge future culture phygitally, Mighty Jaxx’s integrated platform will empower future pop culture brands with an end-to-end supply chain of digital and phygital collectibles, including artist development and incubation, proprietary IP operation and providing global consumers access to new D2C experiences.

Mighty Jaxx partners with the greatest creative talents in the world, as well as top global brands such as Netflix, Formula 1, Hasbro, Toei Animation, Cartoon Network, Nickelodeon, Warner Brothers, Adidas and many more to ship millions of phygital collectibles to over 90 countries worldwide.

We are proud to be an equal opportunity employer with a diverse, inclusive work environment and encourage our employees to bring their authentic, fun-loving, and high-energy selves to the workplace.

The Job

Mighty Jaxx is looking for a Business Intelligence Senior Specialist to drive the discovery, analysis, and reporting of operational insights to internal stakeholders. This is an individual contributor role. As our BI Senior Specialist, you will be working with various teams across the company, including sales, marketing, e-commerce, customer service and product, to plan and execute BI reporting and solutions.

Responsibilities

• Develop and maintain robust business intelligence dashboards and reports, tracking and analysing key performance indicators (KPIs) across various business functions
• Work with Management to spearhead business critical data projects end-to-end, and create insightful reports
• Provide actionable insights and recommendations to internal stakeholders, enabling data-driven decision-making
• Drive business insights using data, identify purchase trends and propose recommendations for business growth
• Review day-to-day operational processes, identify areas for improvement and make actionable recommendations to relevant teams
• Build strong relationships with internal stakeholders to understand business challenges and opportunities
• Use automation to prepare clean, concise, easy to understand dashboards to reduce ad-hoc recurring data requests
• Monitor business critical metrics and escalate irregularities
• Maintain updated knowledge of collectibles industry trends, and market
• Act as a subject matter expert on data sources, tools, and best practices within the business intelligence field

Requirements

• Proven experience in a business intelligence or data analytics role
• Prior working experience in using SQL and BI visualisation tools (e.g. Tableau, Power BI, AWS Quicksight) is preferred
• Experience with data warehousing (e.g. AWS Redshift, Google BigQuery and Microsoft Azure SQL Data Warehouse) is a plus
• Ability to work closely with cross-functional teams and stakeholders to deliver tasks when required
• Data-driven, highly organised and detail-oriented
• Comfortable working independently to prioritise and execute tasks
• Strong problem-solving skills, with the ability to think outside the box
• Exposure to Agile: weekly sprint and release working models
• Excellent communication skills - very good at communicating across teams

To apply, please send an updated copy of your resume to [email protected]

While we value all submissions, we regret that only shortlisted candidates will be contacted by our People team.

Our client is from Medical industry. They are looking for a Sales Specialist to assist their team for the next phase of their business. They are located in Central - easily assessable.

Duties:

• Provide discreet support to the Sales Account Manager, promptly addressing customer and prospect inquiries.
• Identify opportunities to expand into new markets for both existing and upcoming products.
• Maintain meticulous and confidential records of contracts, customer agreements, quotations, proposals, opportunities, accounts, contacts, leads, and actions.
• Cultivate and nurture customer relationships to foster loyalty and allegiance while maintaining confidentiality.
• Oversee tendering websites for Singapore, including platforms like SESAMI, and hospital tendering websites, ensuring discretion.
• Keep confidential and current records of the company's profile, financial documents, and product documentation for the tendering process.
• Actively participate in training and development programs to support personal growth and continuous learning discreetly.
• Be prepared to cover vacant field territories at the manager's request while maintaining confidentiality.
• Conduct discreet follow-ups with customers regarding marketing promotions, campaigns, and open quotations, aiming to convert leads into sales.

Requirements:

• Min Diploma in Life Science, Biotechnology or any relevant field.
• Min 3 years of working experience in Medical industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (New Jirn Tone)

Metaschool produces courses for devs to build, ship, and learn Web3.

We’re a decentralized, remote-first company with teammates based in Singapore, India and Pakistan. We are divided by borders, but our common mission to help developers build and flourish in the web3 ecosystem has brought us very close.

Our Core Values:

If you are passionate about delivering process innovation and continuous improvement, this may be the role for you!

The Lead-to-Cash Control specialist plays a pivotal role in overseeing end-to-end process of lead-to-cash processes within the company. The Lead-to-cash process encompasses all activities related to sales, order management, invoicing, and revenue recognition.

The primary responsibility of this role is to ensure the efficiency, accuracy and compliance of the above processes, leading to improved financial performance and customer satisfaction.

This position plays an important role within the Company in business process improvement projects and your main responsibilities are:

Job Responsibilities

• Oversee the entire lead-to-cash process, including lead generation, sales, contract management, order fulfillment, billing, and revenue recognition
• Implement and execute SOP for relevant business processes
• Identify bottlenecks, inefficiencies, and opportunities for process improvement and implement appropriate solutions
• Collaborate with cross-functional teams, such as Sales, Finance, Operations, and IT, to streamline workflows and enhance process integration
• Develop and enforce internal controls to ensure accuracy, completeness, and integrity of lead-to-cash transactions and data
• Conduct periodic audits and reviews to identify control weaknesses and implement corrective actions
• Oversee order processing and fulfillment to minimize errors and delays
• Actively support the delivery of the operational processes and flow in the sales, procurement, and logistics activities and assist to streamline the processes to support the strategic direction
• Facilitate process improvement initiatives and drive continuous improvement projects to achieve quality and operational effectiveness from Lead to Cash Control process
• Collate, analyze and map system to identify and provide advice on end-to-end process improvements
• Inculcate continuous improvement mindsets and customer experience through deploying Lean Six Sigma and Design Thinking practices throughout the BU(s) supported
• Analyze quantitative and qualitative data, preparing findings, and developing process improvement solutions and recommendations to determine quality and operational effectiveness
• Provide training to internal stakeholders relating to processes and workflows
• Support in project management, when necessary, e.g., ISO project

Job requirements

• Bachelor’s degree in Business, Maritime Studies, Business Process Management
• A minimum of 3-5 years’ experience in managing projects, business analysis
• Familiar with ISO9001
• Solid project management skills, managing key stakeholders
• Good communication and teamwork abilities
• PMP, CITMP, Six Sigma Green/Black Belt certified will be an added advantage

About Us!
The mission of Housing & Development Board (HDB) is to provide affordable, quality housing and a great living environment where communities thrive. To achieve its mission, HDB aims to be data-driven to the core and adopt evidence-based decision making in developing better housing policies service, improving service delivery and optimising operations.

What Will You Do?

We are seeking a highly skilled and motivated Cloud Security Specialist to join our dynamic team and play a pivotal role in ensuring the security, integrity, and compliance of our cloud-based systems and applications. As a Cloud Security Specialist, you will work collaboratively with cross-functional teams to design, implement, and maintain robust security measures that protect our organisation's assets and data in cloud environments.

• Cloud Security Strategy: Develop, implement, and maintain an effective cloud security strategy and architectures that adhere to best practices, industry standards, and regulatory requirements.

• Security Architecture: Collaborate with engineering teams to design and implement common cloud security architectures, ensuring principles of least privilege, zero trust, defense in depth, and security by design.

• Infrastructure Security: Implement and manage security controls for cloud infrastructure components, including networks, virtual machines, containers, and serverless services. Apply security groups, network segmentation, and encryption to safeguard data in transit and at rest.

• Identity and Access Management (IAM): Design and enforce robust IAM policies to manage user access, authentication, authorisation, and privilege escalation within cloud environments.

• Security Monitoring and Incident Response: Set up and manage continuous security monitoring, threat detection, and incident response processes for cloud environments. Respond to security incidents, perform root cause analysis, and implement preventive measures.

• Vulnerability Management: Conduct regular vulnerability assessments to identify and remediate security weaknesses. Know how to apply patches and updates in a timely manner.

• Security Compliance: Ensure and assess cloud environments adhere to relevant government ICT/SS compliance frameworks and regulations.

• Security Automation: Build and maintain security automation scripts and tools to streamline security processes such as provisioning, configuration management, and incident response.

You will be a Great Fit if you:

• Have experience (2+ years) in designing, implementing, and managing security solutions in cloud environments (AWS, Azure, Google Cloud, etc.).

• Understand cloud security principles, including network security, encryption, identity and access management, and security monitoring.

• Are proficient in security tools such as intrusion detection/prevention systems, SIEM, vulnerability scanners, network firewalls, and web application firewalls.

• Have implemented security best practices within Infrastructure-as-Code frameworks (e.g. Terraform, CloudFormation, Ansible) to ensure secure infrastructure provisioning and configuration management.

Good to Have:

• Relevant professional certifications such as Certified Cloud Security Professional (CCSP), Certified Information Systems Security Professional (CISSP), AWS Certified Security – Specialty, or equivalent.

• Proficiency in scripting or programming languages (e.g., Python, PowerShell) for security automation and orchestration.

• Experience in using containerisation technologies, such as Docker, Kubernetes, AWS ECS, and knowledge in securing containers.

• Proficiency in implementing DevSecOps and CI/CD pipelines, with experience in relevant CI technologies such as Git, Gitlab, and Jenkins. Hands-on experience with security testing tools (e.g., SAST, DAST, SCA) and vulnerability management.

Successful candidates will be offered a 1+1 year contract in the first instance. Conversion to perm is dependent on good performance.

Find out more about a career with HDB at www.hdb.gov.sg/cs/infoweb/about-us/careers

Please apply for the job through the Careers@Gov job portal as linked:

https://www.careers.hrp.gov.sg/sap/bc/ui5_ui5/sap/ZGERCFA004/index.html#/JobDescription/14317657/a94bccfb-172f-1ede-b0fe-a14612ad726c

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

This is an opportunity to work for Prudential Singapore to defining, developing, and activating customer lifecycle and company-wide customer conservation strategy. The role in Mass Segment Strategic Programmes Specialist is also responsible for designing and activating segment go-to-market strategy for channel partners. We are on a journey to create meaningful segment, customer lifecycle and retention programmes which will help us drive customer persistency and segment growth so that our customers continue to stay protected. It will bring alive our purpose of “For Every Life, For Every Future”.

Job Description:

Customer Lifecycle Management

• Good understanding of how to leverage customer segment, life-stage, consumer behavioural, lifestyle, transactional, and demographic data to deliver relevant high impact demand generation programs through multiple communication channels with a vision of growing consumer loyalty and increasing their lifetime value to the business.
• Support team lead in the formulation of strategy and implement growth and milestone campaign strategies, execution leveraging marketing automation, asset deliverable management, as well as the testing of all SMS, emails, among other multi-channel communications. Leverage segmentation insights, personalization, and product recommendation, partnerships to drive campaign effectiveness.
• Drive continuous optimization of product recommendations, cross-selling and up-selling based on segmentation models and desired actions.
• Work with internal and third-party vendors to identify new opportunities to improve consumer communications and remarketing campaigns, where relevant.

Customer Conservation

• Be on the pulse of customer attrition trends to monitor and identify churn prevention opportunities across all segments. Conduct market research where necessary to garner further insights to drive relevant outcomes.
• Support team lead to drive the strategic planning and deployment of customer conservation plans and initiatives. Work with Segment Leader, Actuarial, Product, Customer Management and Strategy teams to identify key priorities and co-develop actions and timelines.
• Implementation of firm-wide conservation programs to retain existing customers, policy downgrade management and customer win-back.
• Form and manage working groups as necessary to rally internal key stakeholders towards driving the same objective and collaborate with the necessary departments to journey map and drive the necessary process changes.
• Report planned versus actual performance and monitor the effectiveness of the conservation plans.

Channel Partners Growth

• Support opportunity development for the channel partners and serve as programme lead for the implementation of firm-wide campaigns within the segment including existing customers growth campaigns and other prioritized initiatives. Conduct ideation sessions with internal and external groups to identify new concepts or enhancements to the segment products and/or programs.
• Track and report segment performance and campaign effectiveness.

Project Management

• Develop and manage project (i.e., detailed plan, milestones, and work breakdown structures) and assigns tasks to resources to ensure that the project will be completed on time and according to specifications.
• Ensure proper messaging, timing, and execution of campaigns. Identify key stakeholders and work with them to negotiate process changes, ownership of processes, and manage project impact.
• Design and implement communication plans to ensure those affected by projects are informed and updated.
• Follow up with assigned resources formally (e.g., status meetings, etc.) and informally to continuously manage the productivity of the team, project timelines, and deliverables.
• Apply an experimentation mindset to marketing campaigns to drive, test, learn, and optimize. Continuously conduct A/B testing across all channels

Work Experience

• More than 5-years work experience with 3 years in marketing
• Experience in driving targeted retention, upsell, and cross-sell marketing campaigns. Robust skills in designing demand generation, marketing campaigns and communication design, marketing operations, and reporting.
• Proven campaign and project management capabilities; able to work under deadlines and produce key deliverables
• Experience with marketing automation software (Salesforce Marketing Cloud preferred), A/B testing, experiment design, campaign analysis and attribution reporting
• Strong Analytical and quantitative skills and able to construct lifecycle reports and dashboards in Salesforce and other reporting tools
• Ability to manage multiple projects with intertwining deadlines while staying focused on the details
• Confident in working collaboratively with various internal and external stakeholder and managing them
• Added advantage if candidate has past exposure or experience in financial, insurance or telecommunications industry.

Personality Traits

• Exudes positivity
• Self-driven with a can-do attitude and takes initiative
• Strong interactive skills and is good at taking cross functional teams along to achieve a common goal
• A team player with a strong sense of competing priorities and the interests of various stakeholders with an ability to negotiate, persuade and adapt.
• Ability to deal with ambiguity
• Demonstrates an appreciation of a diverse workforce and working style or perspective
• Strong leadership skills

Who we are looking for:

Competencies / Knowledge

• Excellent communication skills, both written and verbal, able to communicate effectively with senior internal stakeholders
• Competent with the use of Microsoft, Power Point, Word and Excel, including the use of Pivot tables, reporting, charts.
• Skilled in data handling and reporting and data insights interpretation
• Ability to work in cross functional teams across the organization
• Ability to work under time pressure and priorities tasks

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Job Duties:

• Provide the administrative support to group insurance claims within service turnaround time.
• Review test results that are inconsistent with requirement given
• Work closely with BA and QA to resolve blockers
• Matching of claims settlements and sending out claims letters and cheques
• Manage collection of incoming and outgoing claim documents, correspondence and cheques.
• Other ad hoc duties as assigned

Job Requirements:

• Minimum Diploma and above
• At least 2 years of experience in medical claims operations
• Proficient in MS Office

Interested applicants please send your resume in MS Words format and attn it to Tan Joanna (R1104661).

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

The commercial claim specialist plays a pivotal role in managing and assessing workman injury claims. This position requires a seasoned professional with extensive expertise in the general insurance domain, particularly in the field of claim assessment.

Key Responsibilities

• Claims assessment: Utilize deep knowledge and experience in the general insurance space to meticulously assess, investigate, and evaluate workman injury compensation claims.
• Policy adherence: Ensure compliance with company policies, local regulations, and industry standards while handling and processing workman injury claim.
• Communication and coordination: Collaborate effectively with internal teams such as operation, finance and sales; external stakeholders which include distributors, loss adjustors, investigators, lawyers, medical experts; and claimants to facilitate seamless claim processing and resolution.
• Documentation and reporting: Maintain accurate records, prepare comprehensive reports, and document all stages of the claims process, ensuring clarity, transparency, and compliance.
• Negotiation and settlement: Negotiate effectively with stakeholders to reach fair and equitable settlements for workman injury claims, considering all relevant factors and legal precedents.
• Continuous improvement: Enhance claim handling procedures and contribute to the continuous improvement of claims management protocols by staying updated with industry trends, legal changes, and best practices.
• Market knowledge: Stay updated with market trends, regulatory trends and in particular, MOM WICA legislative changes.
• Customer experience: Deliver excellent service to claimants and distributors and ensure that customers have a positive claims experience.

Qualifications and skills

• A minimum of 2 to 3 years of experience in assessing and managing workman injury compensation claims.
• Recognized diploma in any discipline.
• Possess CGI certificate.
• Profound understanding of workman injury compensation processes, Singapore regulations and relevant legal frameworks. Knowledge in medical claims will be preferred.
• Excellent verbal and written communication skills to interact with diverse stakeholders and convey complex information clearly and concisely.
• Meticulous attention to detail to ensure accuracy in claim assessment, documentation and reporting.
• Ability to adapt to changing environment, prioritize tasks efficiently, and handle a variety of tasks effectively.
• Good knowledge of MS Office software and any other technology applications.

In your new role you will:

• Creation, modification and prioritization of sales and marketing plans, taking into account existing orders for the next 6 months and in consultation with the Business Demand Planner
• Implementation of allocation decisions in the case of production bottlenecks on the various production lines. This includes coordinating with Customer Logistics (CLM), the Capacity Alignment Planner and Product Marketing.
• Involvement in solving the logistics aspects within task forces for product and production problems
• Participation in projects related to supply chain processes & tools, and change management.
• Monitoring of delivery commitments of the global production locations (front and backend) for the respectively assigned product range. This is performed independently and autonomously taking into account aspects such as available capacities, customer demand and inventory targets.

You are best equipped for this task if you have:

• 1- 3 years professional working experience in supply chain management.
• Bachelor degree in Business Administration, Supply Chain, Electrical /Electronic Engineering, Computing and relevant fields.
• Business focused with strong planning, coordination, analytical skills.
• Excellent communication skills, very well organized and able to think outside of the box.
• Knowledge in Tableau would be an added advantage.

• Assist the Medical Director in the consultation room and procedures both in & outside the Centre.
• Assist in laser refractive procedures and other minor procedures.
• Maintain stocks & inventory of surgical consumables and upkeep of operating theatre and instrument sterility.

Requirements:

• Fully registered with Singapore Nursing Board
• At least 2 years of nursing experience in Ophthalmic/Surgical setting

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

1 year contract Site Procurement Specialist #HMS

Location at Biopolis (Beside Buona Vista station)

Office Hours Mon to Fri

Salary: $2100 - $2300.

Equipment Maintenance

 Create and update equipment card, service contracts, service calls in SAP system.

 Extract monthly report of expiring preventive maintenance contracts and send email reminder to users.

Invoice Processing

 Check, sort and process invoices and verify them against SAP system.

 Alert Procurement Team if mistakes are spotted.

 Liaise with vendors and users for invoices, credit note, installation dates etc.

 Obtain approval and signatures from users/managers.

 Print, scan, re-index and save documents into Therefore system and S Drive before filing them up

 Assist Procurement and Accounts Teams with month end and year end account closing.

 Assist with quarterly common stock take.

 Assist in other ad-hoc procurement related duties.

Interested candidates, do submit your resume to: [email protected]
Telegram me at @jocelynchan

Jocelyn Chan
Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820
[email protected]

Attractive opportunity with Local Bank with great working culture

Basic $2,200 + Performance Bonus

Working location: Central

5 days’ work week; Mon - Fri

Working Hours: 9am to 6.30pm

Job Responsibility:

• Handle all Service Quality email enquiries / complaints for Sales Team
• Handle compilation of Sales Team DNC request for processing
• Handles Mystery Shopping checks for Loans Specialist team
• To conduct call checks on sales teams
• In charge of all administrative duties for the team – filing/ordering of water/stationary/mailbox etc
• Assist with archiving needs for the team
• Assist with various monthly reports and decks
• Assist with invoice processing
• Conduct PC sweep / clean desk sweep / surprise drawer checks
• Other duties when required

Job Requirements:

• Min. Higher Nitec Qualification
• Meticulous and responsible team player
• Proficient in MS Office
• Good listening skill – Preferably to understand Chinese for call review
• Good follow-up skill
• Able to multi-task

Interested candidates kindly call/whatsapp/SMS 821210641 or email [email protected] for more information.

June Lee Yue Qing (R1874679)

Just Recruit Singapore Pte Ltd (EA12C6295)

Our client is from Medical industry. They are looking for a Sales Specialist to assist their team for the next phase of their business. They are located in Central - easily assessable.

Duties:

• Provide discreet support to the Sales Account Manager, promptly addressing customer and prospect inquiries.
• Identify opportunities to expand into new markets for both existing and upcoming products.
• Maintain meticulous and confidential records of contracts, customer agreements, quotations, proposals, opportunities, accounts, contacts, leads, and actions.
• Cultivate and nurture customer relationships to foster loyalty and allegiance while maintaining confidentiality.
• Oversee tendering websites for Singapore, including platforms like SESAMI, and hospital tendering websites, ensuring discretion.
• Keep confidential and current records of the company's profile, financial documents, and product documentation for the tendering process.
• Actively participate in training and development programs to support personal growth and continuous learning discreetly.
• Be prepared to cover vacant field territories at the manager's request while maintaining confidentiality.
• Conduct discreet follow-ups with customers regarding marketing promotions, campaigns, and open quotations, aiming to convert leads into sales.

Requirements:

• Min Diploma in Life Science, Biotechnology or any relevant field.
• Min 3 years of working experience in Medical industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (New Jirn Tone)