Automotive Service Advisor
Salary: $2800 - $3200
Location: Sin Ming Dr
During Probation: 9am - 6pm (Mon to Fri), 9.00 - 1.30pm (Every Sat)
After Confirmation: 9am-6pm (Mon to Fri), 9am-5pm (Alt Sat)
Responsibilities:
- Welcoming and assisting customers with scheduling vehicle service appointments.
- Listening to customer concerns, diagnosing vehicle issues, and recommending solutions - optional
- Providing accurate estimates of service costs and timeframes.
- Coordinating with technicians to ensure timely completion of work and updating customers accordingly.
- Maintaining detailed records of customer interactions and vehicle history.
- Serving as a liaison between customers and technicians, relaying information and ensuring customer satisfaction.
- Handling customer complaints or disputes professionally and striving for resolution
Requirements:
- Have 1 year relevant working experience
Company Name: Talent Recruitment Pte Ltd
EA License No: 24C2338
EA Personnel Name: Loke Sai Lye (Loke)
EA Personnel No: R24123366
Email: [email protected]
Contact Number: 8805 9869