Total 79,945 Full-time recruitment manager job vacancies in Singapore

Responsibilities:

• Identify and engage with potential students to enroll with the school.
• To improve overall student enrollment rate and achieve student recruitment annual target.
• Achieve sales targets and contribute to the company's revenue growth.
• Collaborate with the marketing team to create effective sales plans and materials.
• Stay updated on industry trends and competitor activities.
• Provide support or consultation to ensure student feedback and retention.
• Participate in educational conferences, trade shows, and events to network and generate leads.
• Ad hoc duties as assigned.

Requirements:

• Degree or Diploma in Business, Sales & Marketing, or equivalent.
• At least 2 - 3 years of B2C sales experience.
• Prior experience within education industry or passionate to join education industry will be preferred.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Key Responsibilities

• Inventory Management: Oversee and manage all back-office supplies, ensuring timely availability, monitoring stock levels, and coordinating reorder processes to support seamless retail operations.

• Vendor and Supplier Relations: Establish and maintain strong relationships with third-party vendors and suppliers. Negotiate contracts and monitor service quality to meet company standards. Implement inventory control measures to prevent theft and reduce losses.

• Budgeting and Cost Control: Manage and monitor the outlet budget, tracking expenditures and identifying opportunities for cost savings.

• Process Documentation and Record-Keeping: Document all processes, workflows, and guidelines. Regularly review and update documentation, ensuring accessibility for reference, training, and compliance purposes.

• Team Leadership and Development: Lead, motivate, and mentor a team of department managers, supervisors, and executive.

• Revenue management: Work with Marketing department to implement revenue-generating initiatives, such as promotions and upselling strategies.

Requirements:

• Minimum 10 years in F&B industry with minimum 5 years in the Store Manager role.

• Understanding of retail operations, sales techniques, merchandising, and customer service principles.

• Strong leadership skills, with the ability to inspire and motivate a diverse team.

• Ability to effectively manage and motivate a team, provide clear communication and feedback, delegate tasks, and solve problems.

• Proven track record in achieving sales targets, analyzing sales data, and implementing strategies for growth.

• Financial management skills and knowledge of budgeting and profitability analysis.

• Strong analytical and problem-solving skills.

• Flexibility to adapt to changing market conditions and priorities.

Job Description

* Industry/ Organization Type: wood manager

* Position Title: Sales Manager

* Working Location: Tai seng

* Working Hours: Monday to Friday, 8.30 am – 5.30 pm

* Salary Package: Basic + Transport Allowance + Commission + Mobile + Variable Bonus

* Salary Range: SGD 3000 - SGD 6000

*

Key Responsibilities

* To expand company brand name in the market

* To explore other areas of business with existing company corporate customers

* To prepare a monthly sales pipeline/sales forecast for General Manager

* To prepare quotations for all customers including overseas customers.

* To assist customer service to procure the right rates

* To make visitation to the customers for both corporate and potential customer

* To prepare a fortnightly gross profit report and shipment volume report

* To conduct briefing and training to other departments for all new business and/or lanes

* To work closely with Operation dept. to set up customer SOP and conduct briefing to all other departments involved before the start of shipment

* To assist the Finance Manager in chasing for bad debts

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

• Accomplishes department objectives by managing staff.
• Plans and evaluates department policies, processes, priorities, and performance goals.
• Maintains staff by recruiting, onboarding, training, assessing, and promoting employees.
• Ensures that their department is on track to meet performance goals and makes adjustments based on performance data as needed.
• Motivates direct reports by providing positive feedback and skills development.
• Accomplishes staff results by communicating job expectations and planning, monitoring, and appraising job results.
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
• Defines objectives, identifies and evaluates trends and options, chooses courses of action, and evaluates outcomes.
• Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective action.
• Prepares reports for senior level management to help track their team’s progress.
• Ensures that staff have the resources they need to complete their work in an optimal manner.
• Acts as a liaison with senior level management and other department managers by developing productive, collaborative relationships and utilizing clear and effective communication.
• Updates sector and management expertise through professional development, participating in professional educational opportunities, reading industry-specific and management publications, and taking part in professional organizations.

lists of required skills and experience

• Performance management
• Ability to monitor and prioritize multiple deadlines and projects simultaneously
• Project management
• Coaching
• Supervision and leadership
• Quality management
• Results driven
• Client focus
• Developing budgets
• Developing standards and processes
• Teambuilding
• Providing feedback
• Sector expertise
• Organizational skills
• Written and spoken communication skills
• Presentation skills
• Financial reporting
• Interpersonal skills and problem solving
• Proficiency with office software

•Front desk duties including handle incoming and outgoing calls, booking appointments, attend to customer’s inquiry

• Communicating with customers via telephone, WhatsApp, email face-to-face and social media

• Keeping records of discussions or correspondence with customer

• Handling customer’s feedbacks

• Improving customer service procedures, policies and standards

• Excellent verbal and written communication skills

• Possess strong interpersonal, efficiency & organisational skills

• Multi-tasking capabilities and willingness to go for the extra mile

• Prior experience as cabin crew will be an added advantage

• Able to converse in Mandarin and English to communicate in Chinese speaking customers

• Must be able to work on retail hours

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

MANAGER ( FULL TIME )

PROVIDE MANAGER AND BODY MASSAGE TRAINNING

CAN WORK AS A TEAM TO PROVIDE PROFESSIONAL TECHNICAL SERVICES TO CUSTOMERS AT DIFFERENT LEVELS

BASIC + COMMISSION

CAN SERVE MALE OR FEMALE CUSTOMERS

TO CONTINUOUSLY IMPROVE YOUR SKILLS

OBEY THE LEADERSHIP

ANYONE WITH RELEVANT EXPERENCE CAN SEND EMAIL TO

[email protected]

Roles & Responsibilities

Responsibilities:
Evaluate clients' soft tissue condition, joint quality and function, muscle strength, and range of motion
Develop and propose client treatment plans that specify which types of massage are to be used
Consult with clients about their medical histories and any problems with stress and/or pain in order to determine whether massage would be helpful
Massage and knead the muscles and soft tissues of the human body in order to provide treatment for medical conditions, injuries or wellness maintenance
Prepare and blend oils, and apply the blends to clients' skin
Discuss with other health care professionals such as physiotherapists, chiropractors, physicians, and psychologists in order to develop treatment plans for clients
Maintain detailed and accurate treatment records of clients
Attend and participate in meetings and training sessions

Qualifications:

3 years' experience
Proficient knowledge of reflexology, Swedish, prenatal, hot stone, trigger point, sports, and deep tissue massage
Excellent communication skills, both verbal and written
Exceptional computer skills
Great interpersonal skills
Dexterous and able to stand for extended periods
Ability to keep a well-groomed, professional appearance
Ability to perform massages on diverse clients

The Cleaning Operations Manager is responsible for managing the cleaning operations of the organisation. This includes overseeing the management of resources on project sites, directing and monitoring business operations, developing operation plans, managing service contracts and incidents, and communicating with stakeholders and clients to ensure quality work. He/She is also required to carry out capability development activities and any other operational requirements as directed by the management. Key Responsibilities:

Supervision:

Direct, train, and supervise cleaning staff to ensure they meet performance standards and follow safety protocols. Scheduling:

Create and manage cleaning schedules, ensuring adequate coverage for all areas and shifts. Quality Control:

Inspect work areas regularly to ensure cleanliness and quality standards are met. Inventory Management:

Monitor and order cleaning supplies and equipment as needed to ensure uninterrupted services. Customer Service:

Address client inquiries and concerns promptly and professionally. Training:

Conduct on-the-job training for new employees and provide ongoing training for existing staff. Safety

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

• Be the main point of contact for clients and internal teams in relation to AML/KYC onboarding and lifecycle management, including guidance to the front office on documentation requirements.
• Perform client AML/KYC onboarding in accordance with Group FCC framework & internal policies and procedures.  
• Review and conduct source of funds & wealth corroboration of clients in line with regulatory requirements.
• Familiar with AML/KYC requirements for individuals and different types of entities e.g. Companies, Partnership, Financial Institutions, Trusts etc.
• Well-versed in Enhanced Due Diligence for high-risk cases including PEPs, Adverse Media, Sanctions, and other independent recommendations to mitigate identified risks.
• Ensure client database is up to date and accurate in relevant software and systems used for the onboarding and ongoing monitoring stages of the lifecycle.
• Monitoring of Key Risk Indicators (KRIs) across business segments for ongoing reporting and highlight potential risks to local management for review and consideration.
• Ensuring that applicable Compliance policies and procedures are kept up to date for changes in regulations and in regulatory expectations and that management and staff are kept apprised of such changes.
• Assist with internal initiatives from time to time which include but are not limited to quality assurance, audit and/or regulatory inspections.
• Provide guidance as subject matter expert and act as a resource for junior team members.
• Conduct training for and alongside internal team members and stakeholders as and when required.
• Contribute ideas and participate in transformation and change initiatives to drive continuous improvement to further enhance key deliverables.
• Contributing to Group and Local governance and oversight forums – e.g. Acceptance, Continuation and Exit Committee (ACE), Risk & Compliance Committee (RCC) etc.
• Stay up to date with new AML regulatory changes and developments to brief team members and clients on applicability
• Support the department as required within the confines of role.
• Undertake any additional reasonable duties as required the Firm.

Job Description

You will be supporting the Investments team at CapitaLand India Trust Management Pte Ltd (CLINTMPL) and report to the Assistant Vice President, Investments at CLINTMPL.

Responsibilities:

• Assist in formulating investment strategies that are in line with the overall business plan of Capitaland India Trust Management Pte Ltd
• Identify suitable investment targets (industry/sector, company, etc) and generate investment leads (direct and indirect) to fulfill assigned targets
• Independently handle execution of financial modelling, feasibilities and investment papers for deals
• Structure deals to optimize returns for CapitaLand India Trust Management Pte Ltd
• Assist in negotiations and closing deals in a time efficient manner
• Supervise due diligence and documentation to safeguard the interest of CapitaLand India Trust Management Pte Ltd

Requirements

• Degree in Real Estate/Finance/Investment or relevant discipline
• Minimum 8 years of relevant real estate investment experience; investment experience in India preferred
• Exposure to capital markets would be an added advantage
• Willingness to travel

• Manage all inquiries and maritime cargo operations
• Keep an eye on client and vendor emails, calls, and texts.
• Obtain DO from client and respond to email
• Verify the stock availability on DO and notify the customer.
• Make contact with the appropriate agency and share contact details and emails with them.
• If necessary, make plans to pick up supply from nearby vendors.
• Keep track of inventory for movement in and out.
• Keep a watchful eye on the supply boat and vessel arrival status.
• Verify the boat arrangements if necessary.
• Set up the paperwork and transportation for loading
• Make sure the customer is updated with all additional costs.
• Retrieve the endorsed vessel. DO once loading is complete.
• File all paperwork correctly after the project is finished
• Any additional ad hoc tasks that management assigns

Key responsibilities:

• Coordinate with various stakeholders in each business unit to analyse and provide SME support in department’s role matrix amendment.

• Perform application onboarding activities which includes requirement gathering, build, UAT and support production deployments into the IDM solution.

• Manage the bank’s access review exercise which includes application access reconciliation and consolidation into centralized access repository.

• Review application access matrix.

• Perform maintenance of Segregation of Duty (SOD) rules in the IDM solution.

• Providing audit related data to internal and external auditors.

Key skills required:

• IDM tool (any)
• SQL queries
• Reporting tools (any)
• Data/role analytics

• By combining current services (such as fuel, lubricant, cylinder lube, water testing, bunker surveys, and digital services like log books) with new package offers, as well as by attracting new clients with existing services and package offers, it is possible to increase sales revenue indirectly.
• In charge of organizing, carrying out, standardizing, and overseeing marketing strategy in collaboration with the CEO, Board of Directors, and Business Directors, including broadening the scope to enhance revenue, market share, and geographic areas.
• In charge of accomplishing the group's growth objectives
• In charge of creating and carrying out the yearly marketing plan and accomplishing predetermined, measurable goals
• Budget analysis, annual budget planning, expense scheduling, and making sure the sales force hits targets and quotas.
• Sales revenue can be indirectly increased by integrating existing services (such gasoline, lubricant, cylinder lube, water testing, bunker surveys, and digital services like log books) with new package offers. It can also be achieved by drawing in new customers with current services and package offers.
• Together with the CEO, Board of Directors, and Business Directors, they are responsible for planning, implementing, standardizing, and monitoring marketing strategy. This includes expanding its reach to increase revenue, market share, and geographic areas.
• Responsible for achieving the group's growth goals
• Responsible for developing and implementing the annual marketing plan and achieving pre-established, quantifiable objectives
• Budget analysis, yearly budget planning, scheduling of expenses, and ensuring that the sales force meets quotas and targets.

Qualifications:

• Sales background in the maritime industry with at least five to ten years of experience
• A bachelor's degree in business administration, marketing, or a similar discipline.
• Management experience could be beneficial.
• Excellent closing abilities
• The capacity to showcase several product lines
• Knowledge and comprehension of marketing and sales.
• Excellent organizational, creative, and analytical thinking abilities.
• Outstanding interpersonal, communication, and customer service abilities.
• The capacity to comprehend and adhere to the policies and processes of the organization.
• The capacity to function well under duress

Business development and sales:

• Find and cultivate fresh business prospects in the designated areas.
• Build and preserve a solid rapport with both current and prospective customers.
• To comprehend consumer demands, market trends, and the competitive environment, conduct market research.
• Assemble and give technical demos and presentations to customers.

Technical Proficiency:

• Offer technical guidance and assistance to customers regarding a variety of goods and services.
• Work together with the product development and engineering teams to comprehend the features and specifications of the products.
• Help with product customisation to satisfy certain customer needs.

Project Administration:

• Supervise and plan the systems' and products' installation and deployment.
• Make certain that projects are finished on schedule, within budget, and within scope.
• Communicate with internal teams, suppliers, and contractors to guarantee a successful project's completion.

Administrations of Sales:

• Create and deliver agreements, contracts, and sales proposals.
• Monitor and report on sales performance and advancement in relation to goals.
• Keep thorough records of all communications and transactions with customers in the CRM system.

Customer support:

• To guarantee client pleasure and repeat business, offer post-purchase assistance.
• Respond quickly and efficiently to consumer questions and concerns.
• Collect consumer input and collaborate with internal departments to enhance goods and services.
• Meeting clients and overseeing projects as needed necessitate travel within the assigned area.
• Engage in networking events, trade exhibits, and industry conferences to advertise the business and its goods.

Qualifications:

• Three to five years' minimum experience in sales engineering or a technical sales position similar to it.
• Strong technical expertise in one or more of the following fields: marine lights, oily water separators, deck machinery, sewage treatment facilities, and HVAC systems.
• Outstanding negotiating, presenting, and communication abilities.
• The capacity to function both individually and together.
• Knowledge of the Microsoft Office Suite.
• The ability to travel as needed.

• Examine the project bidding documents, which include technical specifications, business documents, and drawing documents;
• Determine how many projects each curtain wall system has;
• Indicate in colour the scope of work for the Twilight contract on the node diagram for the plane, facade, and curtain wall;
• Completing the whole cost calculation file, determine the system price and material content (such as aluminium profiles, iron components, aluminium plates, glass, etc.) based on the design scheme drawings and the unit price of materials, labour, and measurements;
• Assign the list item's unit price based on the total cost price that has been established;
• Additional tasks pertaining to commercial bids for curtain walls.

Requirements:

• A bachelor's degree or higher with a focus on machinery, civil engineering, engineering costing, or other relevant fields;
• At least three years of experience in commercial bids for curtain wall projects abroad;
• Possess a specific level of proficiency in reading English-language papers and drawings;
• Be serious, patient, cautious, and possess the capacity to withstand pressure

We are looking for a Marketing Director for our client, within the construction and building industry!

Key Responsibilities:

• Strategic Marketing Leadership: Develop and execute a comprehensive marketing strategy that aligns with company goals, focusing on brand development, lead generation, and client retention within the construction industry.
• Brand Management: Strengthen and maintain the company's brand identity, ensuring that all marketing materials and communications are consistent and reflect the company's core values, vision, and expertise.
• Market Research & Analysis: Conduct in-depth market research and competitor analysis to understand trends, customer needs, and opportunities. Leverage insights to adapt strategies and maintain a competitive edge in the construction sector.
• Campaign Development & Execution: Plan and execute marketing campaigns (both digital and traditional) to promote services, including SEO/SEM, social media marketing, email campaigns, direct mail, and event marketing (trade shows, industry events, etc.).
• Lead Generation & Client Acquisition: Drive lead generation efforts through targeted digital marketing, content creation, and strategic partnerships. Implement strategies to nurture relationships with potential clients and key industry stakeholders.
• Content Marketing & Thought Leadership: Develop engaging content that showcases the company’s expertise, including case studies, project highlights, blog posts, press releases, and white papers, positioning the company as an industry leader.
• Public Relations & Media: Build relationships with industry journalists, publications, and influencers to increase brand visibility and manage media relations. Ensure the company is seen as a thought leader in the construction and building industry.
• Budget Management: Create and manage the marketing budget, ensuring efficient allocation of resources and achieving a strong ROI across all campaigns and marketing initiatives.
• Collaboration: Work closely with project managers, sales teams, and senior leadership to ensure marketing activities are aligned with business goals and drive tangible results.
• Performance Tracking & Reporting: Regularly measure, analyze, and report on key performance indicators (KPIs) such as lead conversion, brand awareness, web traffic, and campaign success. Use data-driven insights to refine marketing strategies.

Requirements:

• Experience: 5+ years of experience in marketing and has been in a leadership role, ideally within the construction, architecture, engineering, or related industries.
• Education: Bachelor’s degree in Marketing, Business Administration, or a related field.
• Industry Knowledge: Deep understanding of the construction and building industry, including trends, regulations, and customer behavior.
• Leadership & Team Management: Strong leadership and people management skills, with the ability to inspire and lead a cross-functional team in a fast-paced environment.

Job Description

• Industry/ Organization Type: F&B
• Position Title: Central Kitchen Manager cum F&B Chef
• Working Location: Woodlands
• Working Hours: 5 days (Monday to Friday 9 AM-6 PM)
• Salary Package: Basic Salary up to $7,000 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Oversee daily operations of the central kitchen, ensuring efficient production processes.
• Develop and implement standard operating procedures (SOPs) to ensure consistency and quality of food products.
• Monitor overall production output levels and coordinate maintenance or repairs of kitchen equipment as needed.
• Manage compliance with food and beverage hygiene policies and procedures, ensuring adherence to safety regulations.
• Direct all kitchen activities, including food preparation, cooking, portioning, packaging, and production scheduling.
• Design and develop both seasonal and permanent menus that align with company standards, customer preferences, and dietary requirements.
• Oversee inventory levels, order ingredients, and manage supplier relationships to ensure optimal stock levels.
• Prepare and manage the central kitchen’s budget, including labour, supplies, and equipment costs.
• Any other ad-hoc duties assigned.

APPLY NOW!!!

• Bachelor’s Degree in Culinary Arts, Hospitality Management, or related.
• Has 5 years of experience in a similar role, preferably in a central kitchen or large-scale food production environment.
• Professional culinary experience, including at least 3 years of experience in a chef/senior chef role.
• Strong knowledge of food safety regulations, HACCP standards, and SFA compliances.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69405 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Summary: We are seeking an experienced Digital Team Lead to join our dynamic team. The ideal candidate will manage the implementation process, ensuring adherence to established timelines, and collaborate with stakeholders across various departments to develop effective communication plans. The role also requires expertise in Generative AI to drive innovative solutions.

Key Responsibilities:

• Project Management: Translate strategic plans into detailed, actionable steps. Ensure that all project milestones are met within the established timelines.
• Implementation Management: Oversee the implementation process, ensuring that all activities adhere to the project plan and timelines. Address any issues that arise promptly to keep the project on track.
• Stakeholder Collaboration: Collaborate with stakeholders across various departments to ensure alignment and effective communication. Develop and implement comprehensive communication plans to keep all parties informed and engaged.
• Team Leadership: Lead and mentor a team of digital professionals, fostering a collaborative and high-performance work environment. Provide guidance and support to team members to achieve project goals.
• Technical Expertise: Utilize extensive experience in digital transformation, procurement, and supply chain management to drive successful project outcomes. With extensive knowledge on Procurement platforms such as Ivalua, Coupa, and SAP for Procurement AI.
• Generative AI Expertise: Experienced in Generative AI solutions to enhance digital transformation initiatives. Utilize platforms and tools to create innovative AI-driven solutions that meet business needs.
• Client Engagement: Engage with clients to understand their needs and provide expert advice on digital and AI solutions. Ensure high levels of customer satisfaction through effective project delivery and support.
• Continuous Improvement: Identify opportunities for process improvements and implement best practices to enhance project delivery and team performance.

Qualifications:

• Bachelor’s degree in Engineering, Computer Science, or a related field.
• Over 15 years of global experience in consulting, solutioning, and implementing digital transformation initiatives.
• Proven track record in managing transformation projects and implementing platforms
• Strong project management and program management skills.
• Excellent communication and leadership qualities.
• Experience in developing and executing communication plans.
• Ability to work collaboratively with cross-functional teams and stakeholders.
• Experience in Generative AI solutions.

Technical & Functional Skills:

• Experienced in Software as a Service product lifecycle
• Strong knowledge of vendor development, purchasing, subcontracting, and inventory management.
• Expertise in pre-sales, quality management systems, and e-procurement.
• Proficient in Generative AI technologies and tools.

Domain Expertise:

• Experience working with clients in specialty chemicals, pharma, wholesale distribution, consumer packaged goods, telecom, automotive, aviation, manufacturing, oil & gas, banking, and public sector.
• Extensive experience in project management and digital transformation at major consulting and technology firms.

The Supply Chain Manager will oversee the Asia customer services team, ensuring effective collaboration with Account Managers, the Logistics team, and customers for timely and precise communication. This role focuses on fostering long-term customer relationships and enhancing the value of the services provided.

RESPONSIBILITIES

• Participate in regular customer meetings to assess performance, address requirements, and refine processes.
• Monitor order and delivery schedules, coordinating with customers, the customer service team, and vendors to ensure on-time delivery performance.
• Attend quarterly reviews with customers, led by the Account Manager.
• Handle and resolve claims by implementing corrective action plans as needed.
• Consistently maintain high levels of customer satisfaction.
• Develop and nurture long-term relationships with customers.
• Work closely with Account Managers and Logistics Team; coordinate as a one front approach towards customers
• Monthly operational review with Account Managers, Logistics and Customer Service Teams to review and resolve all outstanding issues
• Prepare and organize operations in accordance to company quality guidelines
• Oversees and manage AOG rostering and assignment
• Develop effective strategies that enhance operational work flow and distribution
• Manage individual team member’s performance to targeted standard through combination of feedback, coaching, corrective counselling and discipline, and performance review
• Analyse service operational performance to identify opportunities for improvement including people, processes and technologies
• Support our process of continuous improvement with customers, vendors and providers
• Work in accordance to ISO9001 and AN/EN9120 standards

Requirements:

• Minimum 3-5 years of relevant and related experience in the Aviation and customer service functions
• Previous management or supervisory experience or demonstrated ability to lead team with strong delegation skills is required
• Experience analyzing and determining staffing requirements, work schedules, and resources needs is desirable.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

The Opportunity

• 12 months contract with a leading bank in SG looking for Business Analyst with experience as a Test Manager

The Talent

Product Owner role

1. Work with product owners to document user stories for system enhancement changes.
2. Review, groom user stories.
3. Document acceptance criteria for user stories for product owners sign-off.
4. Participate in workshops / discussions and review BSD.

Test Manager role

1. Assist product owner / UAT lead to prepare Test Strategy and Test Plan.
2. Identify potential issues and risks and gap.
3. Assist UAT lead to run testing kick-off and regular cadence meeting.
4. Review test scenarios and cases with key product owners to meet requirements and expectations.
5. Document acceptance criteria for product owners sign-off.
6. Coordinating with upstream/downstream teams to facilitate testing.
7. Actively manage UAT progress and issues within project timelines and to update business team and key stakeholders. Create, maintain and facilitate UAT status using JIRA dashboard for status updating.
8. Maintain JIRA dashboard during testing execution and ensure traceability among test case, user story, and defects.
9. Liaise with technology teams on system solutions, UAT delivery timeline, UAT environment readiness and test data creation.
10. Defect Management
a) Actively track UAT defect pool to ensure timely closure.
b) Analyse and summarize outstanding defects on a need basis.
c) Productively drive daily defect triage meeting for proper defect assessment and final resolution or fixes.
11. Reporting - Daily reporting to ensure UAT progression is on track, summarize includes.


Requirement: UAT Management/ Business Analyst experience in Financial Institutions


Next Step

• Please email your resume to [email protected] with the header 'Apply Business Analyst, Test Manager'
• We regret to inform you that only shortlisted applicants will be contacted, thank you for your interest