ESSENTIAL FUNCTIONS

• Collate and distribute mail
• Perform general clerical duties, including photocopying, scanning, and filing document
• Data Entry: Update Corpass grouping in the portal (CRM)
• Assist in resolving any administrative problems (E.g. help tracking client book if all data such as fees, company status, work progress status, etc are updated accordingly)
• Assist to assign / close tickets

REQUIREMENTS

• You should have a Diploma in Accountancy, a Degree preferably in Accountancy or a equivalent professional accounting qualifications such as ACCA, CPA.
• Pursuing or possessing an accreditation by SCTP will be an added advantage
• At least 2 years of relevant working experience preferably in the area of Singapore tax. Applicants with more than 3 or 4 years of relevant working experience in similar role, will be considered for Senior Associate level.
• Equipped with Microsoft Skills (Excel, Powerpoint, Word)
• Fluent in English communications, both verbal and written
• Proactive, and possess good analytical skills
• Demonstrate ability to problem solve, committed, and show strong resilience when faced with issues.
• A good team player and possess good interpersonal skills
• Ability to prioritize work allocated and capable of working under tight deadlines
• Meticulous, organized and methodical
• Self-motivated

Full time / Part time arrangement available (6 months contract)

Working hours 9am to 6pm (3x a week for Part Timers)

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Executive Assistant, in hopes of developing the current high performing Secretary team. They are located in the Central area – easily accessible.

Duties of Executive Assistant:

• Manage Directors’ schedules efficiently.
• Draft various documents and maintain quality standards.
• Coordinate meetings and disseminate communications promptly.
• Plan business events involving internal and external stakeholders.
• Handle confidential strategic projects for Senior Management.
• Lead cross-divisional team projects with effective communication.
• Assist in onboarding top executives and new joiners.
• Arrange travel logistics and handle expense reporting.
• Coordinate with drivers and manage vehicle maintenance for executive transportation.

Requirements:

• Min Diploma holder in any discipline
• Min 5 years of secretarial experience to Senior Management
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

• Serve as a Patient Service Associate at one of our clinics.
• Handle front desk related matters such as customer enquiries and cashiering.
• Provide administrative and logistical support to the clinic.
• Ad hoc duties assigned by Supervisor.
• 5.5 days work week.

Job Description:

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

Job Requirements:

• Min Nitec and above

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Description:

• Receive and screen patients arriving at the clinic.
• Perform full process of registration and administration for patient.
• Dispense medication and collect payment
• Provide excellent service standards and assistance to patients.
• Perform counter and medical records duties.
• Answer and handle telephone inquiries.
• Undertake any other duties assigned as assigned

Job Requirements:

• Min N/O level and above
• No experience is required, as training wil be provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

• Organize and schedule meetings and calls across various time zones, coordinating the availability of both internal and external participants.
• Plan and book travel arrangements, including flights, hotels, cars, and trains, for trips within Asia and internationally (US, Europe, Middle East, and Asia), often involving multiple meetings or cities in one day.
• Process visa applications for different countries.
• Handle work permits and other status requirements for the team.
• Compile reports, presentations, and data, and maintain files, records, and correspondence for meetings.
• Ensure expense reports are submitted accurately and on time.
• Maintain and update contact information and business cards.
• Provide necessary administrative support.

Job Requirements:

• Minimum Diploma and above
• Minimum 3 years of relevant experience working in a Executive Assistant position
• Prior Sales support experience

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

• Good attitude / communication skills
• Computer literate (MS Word & Excel)
• Multi-tasking
• Invoice + quotation
• Able to work independently

Additional Company Information

Company Name : Yang City Roofing & Builders Pte Ltd

Registration No. : 201003292W

Regular Hours: Mondays – Fridays @ 9:30am to 6:30pm, Saturday @ 9:30am to 1:30pm

Location : No. 39 Woodlands Close #02-21, Mega@Woodlands Sinagpore 737856

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

The Early Intervention for Children (EIC) Services helps equip children with motor, communication, social, self-help and cognitive skills. THK EIC involves structuring classes around small groups encompassing early childhood special education, social work and therapy support services to stimulate their adaptive functioning and school readiness skills.

The main responsibility of the Assistant Teachers are to support teachers in achieving the Centre and programme goals in close partnership with the Therapists, Social Workers, Psychology Associates, Administrative Staff and Families of the children.

Reports to the Principal Lead Teacher and/ or Senior Teacher.

Main Duties and Responsibilities:

Assist Lead Teachers to:

• Co-teach an effective education programme for the class to meet every child's IEP.
• Brainstorm and plan activities to support students' learning
• Prepare teaching resources
• Ensure students are well supervised during contact time in the centre /classroom.
• Manage students' behavior
• Carry out recommended therapeutic interventions.
• Receive and discharge the students before and after class
• Maintain a clean, tidy, safe and conducive learning environment e.g. tidying up the classroom after class
• Supervise the Teacher Aides under their charge
• Attend workshops and in-service training
• Maintain good communication with parents and make each parent feel at ease with/ at the programme

• Non-related Diploma in any discipline

• Mature, independent, creative, flexible thinking and able to motivate children
• Good people skills
• Able to work independently
• Has strong understanding of the diverse cultures and races
• Has patience, love, passion & commitment in the education of & nurturing young children and empowering the families
• Valid First Aid Certificate
• Keen to develop professionally

Sport Retail Centre Assistant

• Working days & hours: Rotating Shift: 44 hours per week between 8am-10pm
• Salary: Basic: S$ 2,500 - 2,800 + OT + Yearly Bonus
• City Hall

Job Description:

• Day-to-Day Operations: Manage daily operations, including court bookings, retail sales and cafe services.
• Client Services: Verify client sign-ins, manage court availability, and provide excellent customer service.
• Coach Scheduling: Coordinate coach schedules to optimize class offerings and ensure efficient workflow.
• Inventory Management: Maintain accurate inventory records of equipment and supplies.
• Vendor Liaison: Collaborate with suppliers to ensure timely deliveries and maintain the retail shop.
• Marketing Support: Assist with creating social media content to promote our services.

Job Requirement:

• Solid understanding of the sport, including equipment, techniques, and tournaments.
• Previous retail experience is preferred.
• Degree in Sports Management or equivalent experience is a plus.

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Description & Requirements

• Good attitude / communication skills
• Computer literate (MS Word & Excel)
• Multi-tasking
• Invoice + quotation
• Able to work independently

Additional Company Information

Company Name : Yang City Roofing & Builders Pte Ltd

Registration No. : 201003292W

Regular Hours: Mondays – Fridays @ 9:30am to 6:30pm, Saturday @ 9:30am to 1:30pm

Location : No. 39 Woodlands Close #02-21, Mega@Woodlands Sinagpore 737856

Interested candidates kindly email resume to [email protected]

• Front desk and customer service duties
• Patient registration and key in appointment
• Answering phone calls and enquiries
• Maintain and update the database
• Process invoice, payment collection and insurance claims.

Requirements:

• GCE ‘N’ Level and above
• At least 2 years of relevant experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

We are currently seeking a highly motivated individual in a renewable 1 year contract position. The potential for contract extensions based on performance is available.

In addition to the salary, this position offers various benefits, including:

• Annual wage supplement
• Performance bonus
• Merit increment

Salary Range: $3,500 to $4,000 (Depending on experience)

Location: Lifelong Learning Institute, 11 Eunos Road 8, Singapore 408601

Working hours: 8.30am to 6.00pm (Monday to Thursday), 8.30am to 5.30pm (Friday)

Key Responsibilities:

Helpdesk Support:

• Provide first-level support through Freshdesk, ensuring timely and effective resolution of customer inquiries and technical issues.
• Troubleshoot and resolve system and CRM-related problems.
• Escalate complex issues to relevant technical teams when necessary.

Customer Service:

• Act as the front-line representative for customer interactions, ensuring a positive experience.
• Address customer concerns and provide solutions in a professional and courteous manner.
• Maintain up-to-date knowledge of our products and services to assist customers effectively.

Operational Support:

• Support operations within the technical business units, ensuring smooth workflows and processes.
• Assist with the implementation and maintenance of system and CRM tools.
• Collaborate with technical teams to understand operational requirements and provide necessary support.

Administrative Duties:

• Perform general administrative tasks, including documentation, reporting, and scheduling.
• Manage and organize records and databases related to customer support and operations.
• Assist in the preparation of reports and presentations for management.

Collaboration and Product Enhancement:

• Partner with business units to identify areas for product improvement and enhancement.
• Provide feedback and insights from customer interactions to help refine products and services.
• Participate in team meetings and contribute to discussions on product development and innovation.

Requirements:

Experience:

• Minimum of 2 years experience in a helpdesk support role.
• Proven experience with Freshdesk and CRM systems preferred.

Skills:

• Strong customer service orientation with excellent communication and interpersonal skills.
• Proficiency in troubleshooting and problem-solving.
• Ability to manage multiple tasks and prioritize effectively.
• Detail-oriented with strong organizational skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

☎️ Working location: West

☎️ Company provided transport

☎️Salary: up to $4,000

Job Duties:

· Personal assistant to Senior Manager Special project and Contract

· Manage routine sales and assigned project tender enquiries.

· Involved in the tender preparation, collate the tender documents and prepare on time submission.

· Interface with the customers and inter / intra departments on the change of scopes, clarifications, etc and ensure on time submission.

· Montor (closely) and follow up on quotations and tender submissions.

· Assist in contract management on contract award.

· Involved in contract execution as assigned including but not limited to interface with sub-contractors, technical specification compliance, on shore supports, project cost control and monitoring, delivery assurance, as built documents compilation and submission etc.

· Post project administration includes but not limited to Account Receivable expediting, Account Payable assurance, project post- mortem and final project P&L report.

· Provide support to intra department ISO 9001 certification including training, education, auditing etc

Requirement:

· Minimum Diploma and preferable in engineering training.

· Training in or understanding of supply chain management will be an added advantage

· Knowledge in contract law, ISO 9001 QMS and negotiation skills are a plus

· Minimum of 2 years relevant working experience or 5 years working experiences in oil and gas industry

· PC literate especially in MS Office particular Excel, Words.and Adobe. Able to work in an ERP environment. Understanding MS Project etc will be a plus

EA License No: 19C9611
EA Personnel Reg No: R1433735 Teng Wei Mun (Celest)

If you are detail-oriented and organised, we invite you to join our Goh Yeow Seng Pte Ltd Team, as Admin Sales Assistant (Part-Time).

Job Responsibilities:

• Providing customer support and attending to phone calls, e-commerce and email enquires.
• Processing of sales orders, invoices and statements.
• Co-ordinate with Logistics department.
• Maintain proper filing and documentation.
• Any other ad-hoc duties assigned.

Requirements:

• Having a positive attitude, willing to learn and improve.
• Able to work independently.
• Able to communicate clearly in English and Mandarin, and to liasie with Mandarin speaking customers.
• Proficient in MS Office.
• On-site work is required.
• Staying in Bedok area preferred.
• Part-time, Student job.
• Remuneration depending on qualifications, experiences and performance.

Interested, please send your resume by e-mail: [email protected] or contact us at Hp: 9617 3551.

Retail Assistant (Outdoor Sports & Travel Items)

• Clarke Quay MRT
• 5/6 days (subject to 44hrs per week)
• Shop operating hour 11:00am - 9:00pm
• S$ 1,800 - 2,500 + Commission

Job Scope:

• Cashiering duties
• Opening & closing of retail store
• Organize & display products orderly on shelves
• Perform stock-take and stock replenishment timely
• Daily housekeeping to keep the retail store clean and tidy at all times
• Any other duties assigned by your superior
• Manage point-of-sale processes
• Ensure high levels of customer satisfaction through excellent sales service
• Keep up to date with product information
• Accurately describe product features and benefits
• Follow all company policies and procedure

Job Requirements:

• Possess at least 1-year of retail sales experience
• Minimum GCE 'O' Level

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Ecommerce cum Retail Sales Assistant

Working days: 5.5days
Working hours: (Mon-Fri) 10.30am-7pm (Sat) 10.30am-3pm
Salary: $1800 - $2500
Location: Oxley Tower, Tanjong Pagar

Requirements:

• Experience in Business / Retail / Social Media Marketing / Ecommerce

Responsibilities:

• Assist in daily operations of retail & e-commerce
• Packing and sorting of online orders
• Restocking and reporting of stocks
• Liaising and building rapport with customers and handle their enquiry independently
• Assist in running company’s social media platforms
• Handling admin work & other adhoc duties

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Our client is a Manufacturing MNC. Due to their current expansion plan, they are looking for a Engineering Assistant to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Assist Engineers and Managers with assigned tasks.
• Collaborate with Engineers and Operators to support product design, testing, and process improvements.
• Conduct equipment inspections and coordinate maintenance.
• Manage inventory discrepancies and handle material orders.
• Ensure products and processes comply with quality assurance standards.
• Calibrate and troubleshoot equipment as needed.
• Any other duties as assigned.

Requirements

• Minimum Diploma in Engineering related studies or equivalent
• Minimum 1 year relevant experience
• Proficient in Microsoft Office application

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Responsibilities:

• Ensure the implementation and compliance of QHSE Management Systems with local regulations and global standards.
• Drive QHSE objectives, manage corrective and preventive actions, and support continuous improvement initiatives.
• Oversee QHSE certifications, lead training programs, and conduct internal audits and risk assessments.
• Support customer QHSE meetings, industry certifications, and external audits, ensuring all requirements are met.
• Manage supplier evaluations and maintain a list of approved suppliers for quality and compliance.

Requirements:

• Minimum 3 years of experience
• QHSE internal auditor certified
• Experience in ISO 9001, ISO 14001 and ISO 45001

Kindly email your resume in a comprehensive Word format to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Please be informed that by applying for the advertised position, the candidate is considered to have given their consent for us to collect, utilize, or disclose their personal information for the purposes related to the services we provide.

Jacqueline Goh

EA License Number: 22C1430

Registration Number: R1326664

Working days & hours:

• Mon-Fri: 44 hours per week between 10am-6pm (Flexible shift)
• OT to be paid if work > 44 hours
• Salary: Basic: $2,600 + Yearly Bonus

Job Scope:

Administrative Duties:

• Calendar Management:
• Schedule and manage director's appointments, meetings, and events.
• Coordinate with internal and external stakeholders to ensure smooth scheduling.
• Travel Arrangements:
• Book and manage travel arrangements, including flights, accommodations, and transportation.
• Handle visa applications and other travel-related paperwork.
• Correspondence:
• Manage incoming and outgoing correspondence, including emails, letters and other online communications that needs attention of the director.
• Draft and proofread documents on behalf of the director.
• Record Keeping:
• Maintain accurate and organized records of meetings, decisions, and important documents.
• Update and manage the company's database and filing system.
• Office Management:
• Oversee general office administration, including supplies, equipment, and facilities.
• Coordinate with IT support for technical issues and system maintenance.

Assistant to Director Duties:

• Project Management:
• Assist director in managing and coordinating various projects, from inception to completion.
• Track project progress, deadlines, and deliverables.
• Research and Analysis:
• Conduct research on industry trends, market analysis, and competitor activities.
• Prepare reports and presentations based on research findings.
• Event Planning and Coordination:
• Assist in planning and organizing company events, conferences, and workshops.
• Manage logistics, guest lists, and event materials.
• Financial Management:
• Assist with financial tasks, such as expense reports, budgeting, and invoice processing.
• Prepare financial reports and analysis as needed.
• Communication and Liaison:
• Act as a liaison between the director and other departments, clients, and partners.

Additional Responsibilities (if any):

• Human Resources:
• Assist with recruitment and onboarding processes.
• Handle employee relations and HR administration tasks.
• Marketing and Sales:
• Support marketing and sales initiatives, such as creating marketing materials and managing social media.
• Assist with customer inquiries and complaints.
• Legal and Compliance:
• Ensure compliance with relevant regulations and industry standards.
• Assist with legal documentation and contract management.

Job Requirement:

• Degree in business administration, secretarial science, or related field is preferred
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Relevant experience in administration or executive support
• Sports background and knowledge especially in tennis industry is preferred

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Location: East

Mon to Fri 8am to 5pm

Have AWS & bonus

Hands-on job

Job Requirement

1. Able to do PLC, HMI, programming with Mitsubishi and Omron brand.

2. Experience in handling Mitsubishi and Omron product servo motor products.

3. Understanding and being able to design automation electrical circuits.

4. Hard working and able to work hands on.

Requirements

• Diploma in Engineering
• At least 2 years experience

*Only shortlisted candidates will be notified*

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

The Services required are set out as follows:

1.To prepare and distribute ingredients before start of practical lessons daily.

2.To assist in weekly food ordering and collect ingredients upon delivery by vendor.

3.To check that the vendor has delivered all the ordered ingredients.

4.To store food ingredients accordingly to food safety standards.

5.To perform inventory checks in NFS Special Rooms.

6.To maintain the quality of utensils and cooking equipment.

7.To upkeep maintenance of NFS Special Rooms (Kitchens, Office, Classroom) including cleanliness of Cookery Room and equipment including cleaning of worktops and mopping of kitchen floor daily.

8.To perform simple office tasks to support teacher in the kitchen or NFS room such as helping to lay out laptops and accounting of ICT peripherals used for teaching & learning thereafter.

9.To perform general cleaning of NFS rooms and other special rooms A&T Special Rooms every Friday and June/Sep school holidays as tasked by HOD in-charge.

Job Scope:

• Perform clinical and administrative duties
• Schedule patient appointments and registration
• Assist in managing smooth and efficient clinic operations
• Responsible for planning and maintaining clinical & service quality
• Registration of patients and provide customer service
• Process prescription accurately and dispensing of medicines
• Process of billing transactions under different government schemes
• Manage inventory and replenish of medicines and consumable items
• Operate Clinic Management System

Job Requirements:

• Singaporeans Only
• At least 1 year of working experience
• Good patient care and service attributes
• Interested in Paediatric

Check Aber Care Website for more details.

Interested applicants may email your updated resume to [email protected].

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

• Open culture, people centric and diverse working environment
• Market leader with a culture of leadership development

About Our Client

Our client is a leading provider of critical infrastructure and services, ensuring seamless connections for businesses and individuals across the region. A market leader with a proven track record of consistent revenue growth year after year.

Job Description

• Prepare accurate and timely financial reports (quarterly, annual) including P&L, balance sheet, cash flow, working capital analysis, and business highlights.
• Analyze financial data, prepare reports (group submissions, flash results) and translate data into actionable insights for business strategy and process improvement.
• Maintain and expand Excel budget models for overall company financials and forecasts.
• Track KPIs, compare actual performance to budget/forecast, identify improvement areas and collaborate across teams to drive positive changes.
• Partner with cross-functional teams to promote understanding of business performance and support strategic decision-making.
• Conduct ad-hoc analysis and participate in special projects, providing timely and insightful recommendations.
• Perform other duties as assigned.

The Successful Applicant

• Bachelor's degree in Accounting or related field
• At least 3-4 years relevant experience, a background in data analytics/asset management will be beneficial in a smooth transition and quick grasp of the responsibilities.
• Individuals who are analytical, proficient in financial modelling, data analysis, and reporting tools (Excel, PowerPoint, ERP systems).
• Excellent interpersonal and communication skills, with the ability to collaborate effectively across teams.
• Demonstrates a proactive and results-oriented approach, excelling in a fast-paced work environment.
• Proficient in Microsoft office eg. Word, Excel, PowerPoint
• Familiarity with SAP S/4 Hana will be a valuable asset.

What's on Offer

You can look forward to:

• Thirve in fast-paced organization which values proactiveness and promotes professional development
• Direct collaboration with senior stakeholders and exposure to the SEA portfolio
• Attractive remuneration package and benefits

Contact

Swee Kee Chu (Lic No: R21103443/ EA no: 18C9065)

Quote job ref

JN-102024-6574640

Phone number

+65 6416 9889

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

Job Summary

As the Clinic Manager of Sin Kang TCM Clinic, you play a vital function as the connexion between Sin Kang, and our customers. You will oversee the daily operations of the clinic, including the management of manpower, logistics, revenue, customer service delivery, administrative excellence, and clinical training for clinic staff. A core member of the Clinical Team, reporting to Operations Manager of Sin Kang, you will be required to collaborate with various internal stakeholders in order to ensure that Sin Kang’s business and products are accurately represented in the market.

What you will get in return

In return, you get to enjoy the excitement of working in a growing & dynamic localise TCM culture. This will be a fulfilling role for you to take ownership of your own clinic operations, revenue, business development and marketing campaigns.

Key Responsibilities

Clinic Operations

• Responsible for daily operations of these service points, including front counter services, administrative, and operational matters, and partnering all clinic staff, TCM Physicians and backend operation team to solve system and process issues.
• Responsible for daily clinical meeting with all staff before any clinic operations.
• Provide essential support to all levels in the Clinic when required, and responsible in ensuring good workplace behaviour and identify issues and use resources to resolve.
• Supervise and manage the clinic’s appointment calendar.
• Establish and administer clinic specific policies and oversee system standard work.
• Maintain consistent SOP protocols for various tasks such as patient registration, queue management, medication dispensing, invoicing, and payment collection, claim submission, drug inventory management, and general cleanliness.
• Manage the financial and administrative aspects of the clinic, such as clinic facilities, equipment, medical supplies, and resources in relation to cost management, organising files and information, as well as maintaining accurate records of petty cash and billings.
• Responsible for inventory management. Evaluates stock levels of supplies and oversees repair or replacement of equipment and supplies.
• Responsible in providing innovative solutions to address all clinic operational shortcomings and escalation workflow to Operations Manager, when required.
• Build relationships with all stakeholders, engendering trust, confidence, loyalty, awareness, and mutual benefits.

Revenue, Finance and Corporate Governance

• Responsible for achieving the weekly and monthly sales revenue and financial targets for the clinical services assigned and be responsible for developing and carrying out business plans in conjunction with Operations Manager, and heads of departments/divisions to ensure that revenue goals are reached.
• Scope of business management includes clinic’s annual financial budgeting and regular reviews with all heads of departments/divisions, TCM Physicians, and development of new treatment services.
• Devise, implement and report all monthly clinic and staff’s sales revenue performance indicators and goals.
• Support and implement all business development and marketing campaigns planned for the Clinic.
• Ensure compliance with guidelines set by the Ministry of Health (MOH), Traditional Chinese Medicine Practitioners Board (TCMPB).
• Implement clinical administrative policies and initiate actions to enhance patient care programmes.

Service Excellence Management

• Collaborate with other department teams to ensure a positive experience for patients along the continuum of care.
• Provide quality service to patients including but not limited to answering queries and following-up over phone calls.
• Responsible for achieving customer satisfaction targets in partnership with the Operations Manager.
• Responsible for devising innovative ways to continually improve clinic service levels and ensuring great hospitality and total customer satisfaction.
• Communicate & resolve all patient queries & complaints in a professional manner & establish strong customer relationship with all patients/customers.
• Guide and support participation in patient care delivery regularly.
• Execute clinical administrative policies and initiate action to enhance patient care programmes.

People and Resource Management

• Understand future staffing requirements and create, execute and support clinical staff recruitment and retention strategies with Operations Manager and HR Manager.
• Identify position specific job responsibilities and core competencies to create clear job descriptions.
• Manage a team of TCM Physicians, patient relations officers, and therapists, providing customer services in service points, ensuring smooth and efficient clinical operations, conduct appraisals for these staff.
• Responsible for ensuring that all clinic staff receive appropriate induction, orientation, and training so that they possess appropriate skills and knowledge to carry out their jobs.
• Manage and allocate manpower rostering at clinic.
• Keep and monitor staff records and time attendance to include leave and sick days.
• Any ad hoc duties as assigned.

Requirements

• This role is a direct reporting to Operations Manager.
• Minimum requirement of GCE O Level, Diploma or Degree Holder will be a plus.
• At least 2 – 3 years of relevant work experience, with practical aspects of TCM Clinic/Aesthetics/ SPA operations is an added advantage.
• Knowledge in TCM would be an added advantage.
• Proven performance with strong track record in personal & clinic sales will be an added advantage.
• Proven performance with strong track record in supervisory experience and ability to lead and manage a team effectively.
• A team player, ability to exercise initiative, manage pressure, multi-task, and work independently in a fast-paced TCM, Beauty & Wellness environment.
• Good communication skills (both verbal and written in English and Mandarin) and excellent interpersonal skills, for daily communication with Mandarin-speaking patients and colleagues.
• Meticulous and analytical, possess good organisational, resourceful, problem-solving, co-ordination and communication skills.
• Excellent Office 365 skills, such as Spreadsheet, Words, and PowerPoint.
• Must be able to work on weekends and public holidays.

Work Location: Multiple locations across Singapore!

Interested candidates, kindly submit your updated resume via online. Alternatively, you may call our Human Resource Department at 6884 4772. Attractive remuneration package commensurate with relevant experience.

We regret that only shortlisted candidates will be notified.

For more information, please visit and follow our LinkedIn Page https://www.linkedin.com/company/sinkangtcm for exciting updates.

The Laboratory of Surgical System & Service Innovation (3SI) is a multi-disciplinary laboratory that provides a platform for cutting-edge surgical health services research that informs healthcare systems, policies, and programs to provide high-value, patient centered care for patients and their families undergoing surgery.

We are looking for an enthusiastic, dynamic, meticulous, and responsible Research Coordinator to work closely with a team of experienced researchers and the clinical team in health system, services innovation, and novel surgical technologies research. You will be part of a holistic clinical and health services research team whose mission is to improve clinical outcomes for seriously ill patients undergoing major surgery.

Main Responsibilities

1. Institutional Review Board (IRB)

• Prepare and submit IRB applications, amendments, continuing reviews, and study closures
• Stay up to date with local and international research ethics regulations

2. Data Collection, Management, Analysis

• Gathering data from various sources and organizing it for analysis
• Performing statistical and data analysis techniques to generate insights from the data
• Data quality control – Ensuring accuracy and completeness of data through data validation and cleaning

3. Presentations & Data Visualization

• Analysis Report Generation: Producing reports and presentations to communicate findings and recommendations
• Data Visualization: Creating visual representations of data to effectively communicate insights
• Preparation of presentation slides and posters for submission to local and international conferences

4. Patient recruitment & consent

• Patient recruitment for involvement in value-based healthcare projects
• Qualitative interviews of patients and their families

5. Source materials for grant writing and ethics application

• Help to source for references and materials for grants; preparation of ethics application

Requirements:

• Bachelor's degree in a relevant field (e.g., life sciences, public health, research administration, nursing, ethics)
• Prior experience in research administration or IRB-related work will be an added advantage
• Interest in scientific research and willing to engage in various aspects of the research processes
• Proficient computer knowledge (MS Office – Word, Excel, PowerPoint)
• Good interpersonal skills
• Passionate about clinical and health service research to bring about positive impact to patients with advanced cancers
• Learns fast and good team player
• Able to work independently and interactively in a team setting, with excellent collaborative and interpersonal skills