Total 565 sales coordinator job vacancies in D24 Lim Chu Kang, Tengah

Roles and Responsibilities

• Applies expert knowledge of information technology and associated leading-edge solutions and strategies related to the client’s business to attain business.
• Develops accordingly a long-term business relationship with the client’s executive management and key decision-makers providing total solutions to the client’s business needs.
• Identifies opportunities and develops solutions.
• Manages and monitors opportunities through sales cycles and tracks them through a forecasting process.
• Understanding their pain points and mitigate the challenges by focusing on the best possible way to move to SAP Business One.
• Actively seek out new sales opportunities through cold calling, canvassing, networking and social media.
• Prepare and deliver appropriate presentations and demonstrations on Company SAP Business One related products and services.
• Maintaining accurate customer records and maximizing returns from existing contracts.
• Setup meetings with potential customers to understand pain points for sharing with the internal team.
• Forecasts tactical and strategic business opportunities.

Qualifications and Education Requirements

• Diploma/ Degree in computing studies, business, or other related fields.
• Minimum 3 to 5 years of experience in develop business opportunities and sales pipeline for business applications and SAP Business One solutions.
• Good knowledge of competitor products such as Oracle, Netsuite, Microsoft Dynamics.
• Proven ability to precisely manage and forecast a complex sales process.
• Strong interpersonal skills; can quickly build rapport and deliver compelling, persuasive arguments to an executive-level audience.
• Excellent verbal and written communication skills.
• Able to work under pressure.
• Able to work as a team preferred.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Title: Sales Manager – Tobacco (ID8133)
Location: Orchard
Working Hour: 5 days work Monday-Friday 9am – 5 pm
Salary: $4000 - $5000

Job Description:
• Develop and implement regional sales plans to achieve market share and sales targets in the region
• • Assist the General Manager in the management of all resources of the marketing and commercial department in the assigned country/region and be responsible for controlling the actions of the entire department, such as setting goals and objectives, developing strategies, evaluating the performance of the sales team, and aligning sales goals with the company's profitability objectives
• Design, strategize and implement comprehensive sales and trade marketing plans to develop the company's brand in partnership with key internal and external stakeholders
• Alignment of the sales organization's objectives with the company's business strategy through active participation in corporate strategic planning, sales strategy development, forecasting, sales resource planning and budgeting
• Oversee all sales channels, markets and personnel; and ensure that all key sales and sales executives are accountable for assigned results

Requirement:
• Minimum 5-8 years of experience in a commercial function with similar/higher
• Preferably successfully leading a team to develop and plan sales and trade marketing strategies at the regional level
• Must have experience working in the tobacco/e-cigarettes/HNB industry
• Possess excellent communication skills and be comfortable using ROI and metrics-driven modelling
• Proven and successful relationship building skills to leverage partnerships across the organization and externally

Industry: Construction in landed / A&A & Civil works

Working time: Monday to Friday (8.30 - 5.30pm) & Saturday (8.30 - 5.30pm) / Part Time Role Available

Coordinate with Architect, Structural, M&E members and other team member to resolve any challenge

Familiar with URA, JTC, SCDF, MPA, LTA, PUB, SCDF, NParks, NEA Regulations for A&A for building works including external works

At least 5 years project management and site experience in building construction, civil and structural projects.

Working experience in Residential, Commercial & Mixed Development projects

Job Scope:

Produce & review architectural drawing, solving technical issues

Meeting, site supervision & coordination with sub-contractors, consultants, and others necessary parties

Prepare drawing for construction; as-built drawing for submission, Authority compliances, documents and approval

project coordinator ( Alum. Trade)

Occupation

Project Coordinator

Job Description & Requirements

Project coordinator

Responsibilities:

· To prepare work order to Malaysia

.prepare material order requisition form for each site need

.Prepare delivery note to send goods to site

.Recieved supplier goods

Prepare undertaking letter for each site

control all material useage for each site

answer in coming call

do documents filing

prepare matter satatement to site

others work related to job site

arranged repare works for changing accessories or water leakage.

· To prepare Work Order and liaise with Production Department for fabrication

· To assist Project Manager in ensuring project executed according to schedule

Requirements:

· Minimum ITE Certificate, Diploma in Architecture / Building / Civil Engineering or equivalent

·able to read AUTOCAD drawing

· 5.5 days per week

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are looking for self-motivated instrument Sales Engineer targeting mainly in the Petrochemical, Bio, Pharmaceuticals, Semiconductors, Aerospace and the Oil and Gas industries. You will be exposed to different industries and be able to pick up plenty of experience and learnt not just on instrumentation but also application and plant operation process. The main scope of work is instrument sales where we represent many well known brands in this industries as well as application related work. Our product ranges mainly in the pressure, level, temperature, gas, signal conditional, surge protection and liquid analysers. Successful applicants will report to our Sales General Manager and training will be provided by our principles.

Experience and contacts in this industries with the instrument and control / electrical department will be an advantage. Academic in instrumentation and control, electrical, electronic or mechatronic is preferred.

Successful applicants will join us as an extended family with work life balance and enjoy work flexibility and we believed in sharing with our employees.

Duties & Responsibilities:

• Able to generate sales lead from lighting consultants, Architect & MEP consultants.
• To follow up project tenders with contractors and provide accurate quotation
• Knowledgeable in Autocad schematic drawings & Electrical will be an advantage
• Good communication skills, positive mindset towards customers and fellow colleagues
• Self-initiative, Independent, hard-working and team leadership skills
• Knowledge in LED lighting, lighting control system function will be advantage

This is a full-time on-site role at the Singapore location for a Technical Sales Engineer who is responsible for technical clarification, preparation of quotations, processing and tracking customer orders, arranging of delivery and invoicing. To providing technical assistance to the sales team. Building and maintaining communication with customers throughout the sales process, and to provide techncial support.

- Strong customer service skills.

- Excellent communication skills, both written and verbal.

- Self driven and is able to lead.

- Technical/Product knowledge of lifting gears, cranes, wire ropes, bearing, hydraulic system would be advantages.

- Technical Diploma or Bachelor's degree in Engineering is preferred.

Industry Wholesale, Lifting gear, crane etc.

Employment Type Full

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Responsibilities

· Understand consumer needs and identify how our solutions address them

· Introducing related hardware AV, Pro Audio and IT products to customers and answering any of their questions regarding the products

· Track sales activities and reports

· Responsible for the sales and marketing of the company’s products

· Drive up the sales of Pro Audio/AV related products to customers

· Maintaining and expanding new and existing customer base

· Analyze market/competitors in the same business sector

· Document visitation activities, leads, opportunities, and projects

Qualifications

· Min. 3 years experience in AV/ Electronic / IT related products

· Proven experience delivering results

· A positive & creative personality and a natural team player

· Proficient in MS Office application (i.e. Words, Excel, Powerpoint) is a must

· Good Presentation, analytical, communication and interpersonal skills

· Possess Driving license and own vehicle is a must

· Willingness to learn & Positive attitude

· Team player

· Attractive remuneration package with high commission

Responsibilities

Teaching related hardware AV and IT products to customers and answering any of their questions regarding the products

Responsible for the sales and marketing of AV products (eg. Projectors, Audio Systems, Visualiser, etc.) to customers

Maintaining and expanding new and existing customer base

Requirements

Min 2 years experience in local AV/ Electronic / IT related products

Basic IT knowledge

Good Presentation, analytical, communication and interpersonal skills

Possess Driving license and own vehicle is a must

Entry-level candidates are welcome to apply

Attractive remuneration package with high commission

Job Title: Sales Executive (ID8127)

Location: Yishun
Working Hour: 5 days work Monday-Friday 8:30am – 5:30pm

Salary: $2500 - $3000

Job Description:

· Identify and develop new business opportunities through cold calling, networking, and market research.

· Build and maintain strong relationships with existing and prospective clients.

· Conduct product presentations and demonstrations to showcase features and benefits.

· Negotiate contracts and terms of sales agreements to close deals.

· Collaborate with the marketing team to develop sales strategies and campaigns.

· Track sales activities and maintain accurate records using CRM software.

· Stay updated on industry trends, market conditions, and competitors' activities.

· Meet and exceed sales targets and KPIs set by the company.

· Provide timely and accurate sales reports to management.

Requirement:

· Diploma in Business Administration, Marketing, or a related field.

· Proven track record of success in sales, with at least [2] years of experience in a similar role.

· Strong negotiation and closing skills with a demonstrated ability to drive revenue growth.

· Excellent communication and interpersonal skills.

· Self-motivated with a results-oriented mindset.

· Ability to work independently and as part of a team.

· Familiarity with CRM software and sales tools.

· Knowledge of the [industry/sector] market in Singapore.

Valid Singapore driver's license and willingness to travel as needed.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

(Hiring for new branch located at BUKIT BATOK area)

IF YOU ARE looking for...

• Career advancement with work-life balance;
• Substantial flexibility in workplace;
• Mon.- Fri. Office working hours
• Salary Range: Basic salary $2,600 ~ $3,500 + Incentive/Commission + Creative Performance Bonus)

Responsibilities

• Responsible for developing long term customer relationship and maximizing customer retention;
• Support on pre-sale and post-sale, not limited to solution proposal on technical requirement, design & budget control, timeline management, etc. based on projects;
• Participate in industrial related exhibitions, marketing campaigns/events;
• Other ad-hoc duties assigned by the superior.

Qualifications

• Min. Higher Nitec in Engineering (any field), or equivalent;
• Entry level applicants with the right learning attitude and positive minder are welcome to apply as comprehensive On-Job-Training will be provided;
• Excellent written and oral communication skills
• Pro-active, possess technical and Negotiation/social problem-solving skills with attention to details;

How to apply,

Please submit your application together with your comprehensive resume, not limited to the education background, career history (if any), current and expected salary(if any), and availabilities to commence work.

(We regret to inform that only shortlisted candidates will be notified)

Responsibilities

Teaching related hardware AV and IT products to customers and answering any of their questions regarding the products

Responsible for the sales and marketing of AV products (eg. Projectors, Audio Systems, Visualiser, etc.) to customers

Maintaining and expanding new and existing customer base

Requirements

Min 2 years experience in local AV/ Electronic / IT related products

Basic IT knowledge

Good Presentation, analytical, communication and interpersonal skills

Possess Driving license and own vehicle is a must

Entry-level candidates are welcome to apply

Attractive remuneration package with high commission

Responsibilities

· Support sales team on order processing, and delivery arrangement for local and overseas

· Assist customers in pre and after-sales support

· Attend to sales enquiries via email phone call

· Assist other task given by Manager

· Able to perform repetitive tasks; good communication and organizational skills, attention to details, a team player and possess a positive working attitude

· Proficient in Microsoft office

· Mature and able to work independently

· Able to work with different departments

· Assisting R&D team on administration matters

· Involve in meeting to take minutes

Responsibilities

• Responsible for coordinating and following up on IT projects implementation
• Responsible for coordinating IT related projects on technological analysis, solutions implementation, administration, and maintenance.
• Responsible for supporting ERP issues

Requirements

• Min Diploma in Computer Science / Information Technology or equivalent
• Min 1 year of working experience in D365/AX/NAV support
• Regional travel as and when required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Title: Project Coordinator (ID5040)
Location: Tuas
Working Hours: Mon to Fri, 8.30am to 6pm
Salary: $3000 to $4100

Job Description:
• Assist in preparation, scheduling and implementation of project execution plan
• Prepare weekly production meeting
• Prepare production documents such as work orders and issuing technical drawings to production.
• Monitor production work in progress and report regularly on project status to customers
• Interacting daily with clients to interpret their needs and requirements and representing them in the field
• Coordinate material, manpower and assists in the logistics of process work-flow and outsourced activities.
• Coordinate with all project related personnel and operations manager on day to day progress of work activities, procurement and operations to ensure timely completion of project and to provide assistance and technical support
• Support company group operations across Singapore, Malaysia and Philippines

Requirement:
• Minimally 2 years’ relevant experience in the Oil & Gas industry.
• Project management skills
• Familiar with weld overlay cladding and machining services is an advantage
• Meticulous as a lot of paper work and coordination required.

Responsibilities

• Responsible for coordinating and following up on IT projects implementation
• Responsible for coordinating IT related projects on technological analysis, solutions implementation, administration, and maintenance.
• Responsible for supporting ERP issues

Requirements

• Min Diploma in Computer Science / Information Technology or equivalent
• Min 1 year of working experience in D365/AX/NAV support
• Regional travel as and when required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Title: Sales Engineer (ID5039)
Location: Tuas
Working Hours: Mon to Fri, 8.30am to 6pm
Salary: $3400 to $4800

Job Description:
• Generating new customers base & maintaining relationship with existing customers
• Proactively identifying new business opportunities, developing, negotiating and closing commercial deals with customers
• Perform costing and submit quotation to customers which may include negotiating on tender, contract terms and sourcing for raw materials
• Providing the technical solution required to address client requirements
• Prepare sales order and necessary manufacturing documents
• Work closely with project management team in managing the project progress
• Participate in marketing efforts by the sales team through coordinating or attending trade shows and conferences
• Liaising with other members of the sales team, engineers and other technical experts

Requirement:
• Interested in sales
• Prior experience in the welding / oil & gas industry preferred
• Good interpersonal, communication
• Ability to read technical drawings
• Good in mathematics
• Strong desire and ability to learn quickly and acquire new skills
• Comfortable working independently

Establish and maintain relationships with existing customers.Strong communication skills.

The ability to lead a team, a deep understanding of the product sold, and the ability to analyze and interpret data. Management of customer relationships. Responsible for developing sales plans and performing data analysis. Preparation of sales, revenue and expenses reports.Respond customer queries