We’re seeking an energetic and motivated Account Manager to join our dynamic team.

In this role, you’ll be responsible for managing client accounts, building and maintaining strong relationships, and ensuring exceptional service. If you're passionate about connecting with clients, thrive in a fun work environment, and have a proactive attitude, we'd love to meet you!

Job Descriptions:-

• Account management - Servicing customers to conduct product installation, training, maintenance, and troubleshooting
• Maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

Job Requirements:-

• Diploma/Bachelor's degree from recognized institutes
• Preferably with 1-2 years of experience in customer service/ client servicing/ account management or similar capacity
• Non-experience candidates are welcome to apply as training will be provided
• Comfortable with travelling for client visiting (for deployment, training purposes)
• Result-oriented and able to work under pressure
• A good team player with roll-up-sleeves attitude
• Good communication and presentation skills
• Able to start work immediately or within short notice is highly preferred!

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button.

We regret only shortlisted candidates will be notified. Thanks for applying!

1. Operational Management:

• Daily Operations: Oversee the day-to-day operations of the fitness centre, ensuring everything runs smoothly and efficiently.
• Facility Maintenance: Ensure the facility, including equipment and amenities, is well-maintained and in good working order.
• Health & Safety Compliance: Implement and enforce health and safety standards, including regular inspections and emergency procedures.

2. Staff Management:

• Recruitment & Training: Hire, train, and manage staff, including fitness instructors, administrative personnel, and support staff.
• Scheduling: Develop staff schedules and ensure adequate coverage during peak times and special events.
• Performance Management: Conduct performance reviews, provide feedback, and address any issues related to staff performance or behavior.

3. Customer Service:

• Member Relations: Address member inquiries, concerns, and feedback to ensure high levels of customer satisfaction.
• Membership Sales: Oversee membership sales, renewals, and retention strategies. Work on increasing membership numbers and managing promotions.
• Program Development: Develop and manage fitness programs, classes, and events that meet the needs and interests of members.

Who we are

Officially established in 1872, B.P. de Silva's rich heritage can be traced back to the 19th century when the Founder, Balage Porolis de Silva, set sail from Ceylon and travelled across the world before settling down in Singapore to open the first B.P. de Silva Atelier. B.P. de Silva has served an esteemed clientele for over 150 years, including the crafting of commissioned jewels for royal families.

Five generations later, the independent luxury jeweller remains amongst the most time-honoured brands in Southeast Asia, known for engagement ring and bridal jewellery designs, masterful craftsmanship, and genuine service. B.P. de Silva's vision is to create elegant time capsules of the best stories and values that people can pass down. Part of its efforts towards becoming a more thoughtful brand includes working towards a more traceable supply chain first beginning with responsible gemstone and Diamond sourcing; working with partners that abide by a Code of Conduct which promotes positive, healthy, and safe working environments; it has also begun its journey towards crafting its ready-to-wear collections in Fairmined Gold.

How you will value-add to the team?

As the Retail Manager at B P De Silva Jewellers, you will lead a dynamic team in delivering extraordinary and personalized experiences to our esteemed clientele, ensuring impeccable boutique operations and service excellence. In addition to surpassing key performance indicators(KPIs), you will embody the values of B P De Silva Jewellers, acting as a true ambassador for the Maison with clients, partners, and team members alike.

With a keen entrepreneurial mindset, you will collaborate closely with the local office to introduce and implement innovative initiatives that bring the boutique to life year-round. You will also play an integral role in the growth of the business by attracting new clients and nurturing relationships with our longstanding and High Jewellery clients.

You will have the opportunity to be a key member of the team to build a brand with rich history and heritage to be a global player

Retail Manager

Reporting to the Management, your responsibilities include:

• Manage and oversee daily store operations and administrations
• Develop Long term action plans to exceed boutique sale targets
• Develop business strategies to raise our brand awareness and optimize profitability
• Drive the sales team to achieve company objectives by promoting optimal staff performance
• Working alongside with marketing team to achieve store results
• Promote and leverage the CRM system to enrich client database
• Offering a personal shopping and styling experience to our clients
• Maximising profitability and delivering the monthly and seasonal sales targets and working closely with the team to do so
• Plan and oversee in-store promotional events or displays
• Preparing and controlling store’s budget to aim for minimum expenditure and maximum efficiency
• Ensuring that customers maintenance and management are done regularly to the company Database
• Partner with corporate office and the marketing team to curate exceptional experiences to connect and engage with clients
• Maintaining a customer book of key customers and VIPs
• Be the sales champion for the team and develop and execute plans for clienteling
• Leading by example in all aspect of conduct by upholding store operations, client management, sales operations and all retail related matters
• Managing after sales-service of clients and ensuring the retail team’s accountability to do the same
• Ensure the visual merchandising and housekeeping is of Company’s standard
• Working closely with the Head Quarters to ensure healthy stock levels are available
• Keeping stock replenished and the entire store’s upkeep to be as per company standard
• Analyze sales and revenue reports and make forecasts
• Initiate changes to improve business, conduct meetings to identify and resolve all urgent issues
• Conducting regular stock takes or as and when management/Finance requires it
• Executing any other administrative/ad-hoc tasks assigned and liaise with head office
• To plan and incorporate constant ways of improving the boutique operations in order to improve the overall experience and improve profitability

Leadership

• Lead, train and motivate the sales team to deliver quality customer service and purchasing experience
• Recruit, train, supervise and appraise staff on a regular basis
• To be the coach of the team
• Ensure the team’s onboarding and development plans incorporating brand’s Ethos is captured.
• Ensure Daily, weekly, and monthly sales reports are submitted to the management on time
• Share weekly sales report and insights with the team via weekly Sales Meeting

The Ideal Candidate

Attitude:

● A highly motivated and competent individual able to converse confidently at all levels both internally and externally with staff and clientele.

● Passion for People, Design, Jewellery and Gemstones

● A self-starter able to set the standard by their own professionalism and attitude.

● Comfortable working in a fast paced retail environment.

● Must be energetic, self-motivated and self-organised.

● Willingness to work hard and always have the intention to drive the business forward.

● Being able to work on several tasks at a time.

● Be capable of working to deadlines / ability to prioritise / optimal time management.

Skills:

● Proven retail sales and expertise within a luxury and hospitality business for at least 5 years in a managerial capacity

● Strong Organisational Skills

● Strong Customer Management Skills

● Understand and represent Luxury mindset

● Gemmological Certification is a plus.

● Strong Leadership to ensure team’s cohesion and keep staff motivated

We’re seeking an energetic and motivated Customer Service/ Account Manager to join our dynamic team.

In this role, you’ll be responsible for managing client accounts, building and maintaining strong relationships, and ensuring exceptional service. If you're passionate about connecting with clients, thrive in a fun work environment, and have a proactive attitude, we'd love to meet you!

Job Descriptions:-

• Account management - Servicing customers to conduct product installation, training, maintenance, and troubleshooting
• Maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

Job Requirements:-

• Diploma/Bachelor's degree from recognized institutes
• Preferably with 1-2 years of experience in customer service/ client servicing/ account management or similar capacity
• Non-experience candidates are welcome to apply as training will be provided
• Comfortable with travelling for client visiting (for deployment, training purposes)
• Result-oriented and able to work under pressure
• A good team player with roll-up-sleeves attitude
• Good communication and presentation skills
• Able to start work immediately or within short notice is highly preferred!

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button.

We regret only shortlisted candidates will be notified. Thanks for applying!

Job Descriptions:

• Develop and execute key account strategies tailored to customer needs, ensuring alignment with company goals and delivering mutually beneficial solutions.
• Manage sales and operations across the Singapore market, implementing effective strategies to meet sales targets for Eagle Brand's product range.
• Conduct market research and store visits to gain insights that inform and support sales strategies.
• Identify opportunities to enhance product placement and visibility in supermarkets, retail stores, pharmacy chains, travel retail, and tourist outlets.
• Collaborate with sales and marketing teams to manage promotional campaigns, ensuring adherence to A&P budgets.
• Negotiate contracts, pricing, and agreements with key clients, fostering long-term, mutually beneficial partnerships.
• Provide regular reports and updates on key account activities and sales performance to the head of sales.
• Handle additional tasks as assigned by the line manager.

Job Requirements:

• Minimum of 2-5 years of key account management experience, with a proven track record in the FMCG industry, especially in the analgesic sector.
• Experience in Modern Trade, particularly with pharmacy channel clients, as well as travel retail, supermarkets, and convenience stores.
• Strong understanding of Singapore’s local market dynamics and business acumen.
• Experience working with major retail chains or distributors in Singapore.
• Exceptional communication, negotiation, and presentation skills.
• Experience in trade marketing and distributor management is advantageous.
• Strong problem-solving and negotiation abilities, with the capacity to work under pressure.
• Must have own transport.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

The Senior Marketing Executive / Assistant Manager supports the Marketing and Communications team by coordinating and executing luxury lifestyle & F&B retail marketing, PR activations, social media content creation and campaigns with the objective of driving sales while maintaining the brand’s luxury marketing position. This role requires an understanding of retail and digital marketing; public relations; social media management; programmatic & social advertising; and SEO.

Primary Relationships

The position reports to Marketing Manager.

Within the organisation, this position has primary working relationships with the Marketing, PR, Social Media, Operations and Warehouse teams, as well as staff with similar positions within subsidiaries and franchises.

Outside the organisation, the position coordinates primarily with service providers such as marketing, PR and media agencies; as well as within strategic partners marketing teams such as other luxury brands, malls airlines, banks etc.

Responsibilities

• Coordinate with Marketing Manager on an annual marketing calendar and translate this vision into a coherent strategy which can be implemented in the local market as well as overseas markets.
• Implement and execute marketing campaigns that will enhance the brand’s image and positioning within the marketplace and the general public.
• Collaborate with relevant team to create comprehensive digital marketing strategies aligned with business goals. Identify target audiences, select appropriate digital channels, and develop tactics to reach and engage them effectively.
• Plan, execute and monitor marketing campaigns across various channels, including search engines, social media advertising, email marketing and content marketing. Optimise campaigns based on performance metrics and insights.
• Monitoring and analysing the performance of marketing campaigns, including data collection, report preparation and identifying opportunities for improvement.
• Assist in the development and execution of creative marketing plans that is aligned with the corporate strategy and brand image.
• Copywrite, edit and proof-read marketing materials in both English and/or Mandarin.
• Assist to respond in a timely manner to partnership and collaboration requests in order to drive both revenue and brand awareness through tie-ups, collaborations, product placements, sponsorships, events, etc. This includes outreach, contract execution and seeing through deliverables.
• Manage relationships with mall management team to work towards having more visibility for the brand through branding and advertising opportunities, act as the brand’s representative and point-of-contact and implement marketing campaigns to enhance brand’s image and positioning.
  • Branding and advertising opportunities can include negotiations for complimentary physical and digital advertisement spaces/ directional signages/ visual merchandising units/social media features or even through selected events.
• Assist to strategise and respond to marketing initiatives and campaigns requested by landlords, franchisees and subsidiaries around the world.
• Coordinate production of branded materials and ensure consistent articulation of the brand’s desired luxury image and positioning across the brand’s advertising, print and electronic materials through marketing assets and strategic placement within vicinity of brand presence through the use of way-finders, lightboxes, posters, landlord’s website etc.
• Stay updated on industry trends, customer behaviour, and competitor activities. Analyse market data to identify opportunities and provide recommendations for improving marketing strategies.

Requirements

• Preferred degree in marketing, business management or related.
• At least 3-4 years of experience in a similar role, previous experience in the luxury retail industry would be a plus.
• Written and spoken native fluency in English and Mandarin; additional language(s) are a plus.
• Proficient but not limited to MS Office, Meta & Google business management platforms, Knowledge of Google AdWords, social media management platforms, e-mail marketing and etc.
• Familiarity with social media (management tools, software and knowledge of social media tracking) is advisable.
• Detail oriented, organized resourceful and agile with an ability to adapt and problem solve.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Purpose of Job

The Head of Community Services & Programmes will lead, plan and organise YWCA’s community services programmes. He/She will engage and collaborate with community stakeholders, facilitate strategic partnerships with partners, donors and sponsors, as well as oversee fundraising and member engagement. He/She will supervise the Division’s budget and monitor programme policies and procedures to ensure strong impact to our beneficiaries and high standards of compliance and governance with charity regulations.

Key Responsibilities Areas

Programmes

• Develop strategies to increase community engagement and cultivate partnerships with stakeholders.
• Build and grow relationships with community organizations, programme partners, grassroots organisations, sponsors and stakeholders, and identify opportunities for collaboration.
• Undertake strategic analysis of programme mandate to ensure that YWCA stays relevant in addressing evolving community needs. Plan, develop and implement programmes addressing these needs. Monitor programme budgets, plan resources and evaluate effectiveness of impact and programme outcomes.
• Review and approve programme assistance to beneficiaries. Ensure that the services and programmes meet the performance indicators and operating guidelines.
• Oversee timely submissions to grant and programme sponsors, and conduct outcome-based evaluations of programme effectiveness.

Fundraising & Donor Engagement

• Work with Marcomms and Fundraising team to develop fundraising plans, including staffing ground events such as flag day, fundraising carnivals and charity dinners, as well as managing online campaigns and digital fundraising platforms.
• Manage donor and partner relationships and source for programme level sponsorship.

YWCA Membership & Volunteer Management

• Responsible for overseeing programmes to support YWCA Members. The aim of membership is to drive engagement and outreach to our community programmes and to develop a good base of volunteers and supporters for YWCA’s causes.
• Establish, plan and implement ideas for volunteer recruitment and retention, including volunteer management policies and processes such as volunteer selection, training, engagement and evaluation of volunteer programme.

Management & Leadership

• Prepare and manage annual budget for YWCA’s community programmes.
• Prepare management reports and perform secretariat duties to Committees and the YWCA Board.
• Represent YWCA when dealing with governmental authorities, social services agencies or with the public.
• Manage a team of community outreach staff and social enterprise volunteers.

Perform any other duties assigned by the Management.

Requirements

• Bachelor’s Degree in any discipline.
• At least 10 years of experience in social services sector or non-profit organisation, community outreach, partnership building, fundraising, or programme development.
• Strong track record in delivering community impact and in engaging with community work or in working with beneficiaries from vulnerable backgrounds.
• Prior experience in leadership position, managing teams of programme executives.
• Prior experience in managing databases to track impact and results: membership database, volunteer management database, donors database.

Competencies

• Excellent written and verbal communication skills.
• Ability to build relationships and work collaboratively with a diverse range of stakeholders, including Board and Committee members, Community Partners and Donors, Volunteers and Beneficiaries.
• Effective leadership skills to engage, train and motivate staff to accomplish work targets.
• Highly organized, strategic thinker, strong on generating ideas for collaboration.
• Strong team player with good organisational and project management skills.
• Resourceful in managing outcomes with lean resources.
• Passion in serving women / elderly / children and youths from vulnerable backgrounds.
• Heart to serve and a strong calling to our YWCA mission.

The incumbent will be responsible for the management of assigned clinical service(s) across the continuum of care, and achieving stated outcomes in customer service, volume & financial targets, processes, learning & growth perspectives.

Duties and Responsibilities:

1. Manage service point operations assigned.
2. Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Nurse Manager and other stakeholders to solve system and process problems.
3. Responsible for devising innovative services to continually improve service levels and improve patient care.
4. Responsible for achieving volume and financial targets for clinical targets assigned.
5. Manage services through annual financial budgeting and regular reviews with clinical heads, and development of new services.
6. Manage a group of non-nursing staff providing services in service points. Conduct appraisals for non-nursing staff.
7. Ensure that non-nursing staff receive appropriate induction, orientation and training so that they possess appropriate skills and knowledge to carry out their jobs.
8. Responsible for staff recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired customer and business outcomes.
9. Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems.
10. Participate in committees and other tasks as assigned.
11. Job rotations to other operational areas after 3 years.

Requrement

• Degree in any discipline
• Minimum 3 years’ work experience in healthcare industry
• Healthcare operational experience will be advantageous although not necessary
• Analytical, quantitative with strong communication skills (written and verbal)
• Proficient in Microsoft Word / Excel / Powerpoint
• Ability to multi-task and work under tight timelines
• Good analytical and organization skills
• Excellent communication, problem solving, presentation, negotiation and interpersonal skill

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

We are looking for Full-Time Sales Associate!
Join us if you have passion in Home Fragrances & Customer Service or love interacting with customers!

Responsibilities

• Interact with customers to sell products and provide customer service
• Product knowledge and recommendations based on customer preferences and needs
• Weekly stock replenishment/stock take
• Maintain housekeeping standards in store/counters

Requirements

• Team Player
• Able to work with minimal supervision
• Drive to achieve individual sales target on monthly basis, in a team environment
• Prior experience in Retail Industry will be an added advantage
• 5 days work week (Including Weekends & PH)

Other Information
Shift : Retail hours
Location : Metro / Takashimaya (Rotational)
Remuneration : Basic Salary + **Attractive** Commission (From $2,300 + Commission)
Attire : All Black Smart Casual Outfits
Training will be provided

To know more of our products, please visit us at: https://stefaniparfumerie.com/

Interested candidates, click apply!

Project Details:
Part of the concierge team to help manage the day to day operations of the office premises for IT developers.

Responsibilities:
This role will require you to provide support as concierge of the office premises in the following areas:

- Office Access administration – Put up security clearance request, manage access to the various locations in the office premises,
- Office Administration – Opening/Closing of office premises, maintain asset register, facilitate carpark application, perform onboarding/offboarding of the staff, conduct awareness brief, manage resource booking and assist in replenishment of office supplies & equipment.
- Office Security – Conduct checks, ensure compliance, visitor management
- Event and Incident Management – conduct/organize fire drills, fire safety roll call, greenmark activities. Respond to office intrusion, power failure incidents and perform follow-up actions. Be part of taskforce for adhoc events e.g. implement and oversee Covid-19 SMM
- Facility Maintenance Administration – Act as Point-of-Contact to activate relevant facilities management agency to attend to reported case of power failure, aircon issue & lighting issues etc. Supervise the office cleaning crew. Attend to building management meetings.

Specific Requirements:

- Proficient with MS Office products like Word, Excel, Powerpoint,

- Ability to carry out simple reporting and data analytics,

- Able to accommodate the odd office operating hours.

- Enjoy meeting people and a team player

- Has a strong sense of purpose to bring an enjoyable and positive work environment experience to the office premises.

This position involves managing and developing end-to-end logistics solutions, improving efficiency, and supporting business growth. Here's an overview of the typical job description for this role:

• Develop and implement logistics strategies to meet business needs, ensuring cost-effective and efficient operations.
• Collaborate with internal teams and stakeholders to create innovative logistics solutions that align with customer requirements and business objectives.
• nsure compliance with local regulations, safety standards, and environmental policies.
• Track and analyze key performance indicators (KPIs) related to logistics operations, such as delivery accuracy, lead times, and cost-efficiency.
• Reporting metrics and analyzing data to identify issues and opportunities for improvement

Job Summary:

This is an exciting role for the right talent who is passionate about technology and being at the forefront of innovation to bring about greater value to our customers.

Our services are designed to be disruptive and go against the conventional security service norms. Therefore we require a dynamic sales talent with strong entrepreneurial spirit that can pass on their enthusiasm to change the mindset of our customers.

Having experience in security will be a bonus but it is not a mandatory requirement. Attitude and willingness to learn are more important qualities to us. Applicants with experience doing cold-calls and cold approach (e.g. insurance or property selling) are welcome to apply.

Job Responsibilities:

• Leads generation and opportunity development
• Contact and pitch to customers to achieve sales targets
• Build strong and long term customer relationship
• Management of key accounts
• Development of new sales from new or existing customers
• Collaborate with internal teams for solutions
• Ensure prompt pre and post sales experience of customers
• Bi-Monthly educational session with customer groups
• Meeting the performance KPIs

Job Requirements:

• 2 years experience in project sales
• Experience in handling sales to MINDEF accounts will be an advantage
• Good interpersonal skills
• Systematic approach to opportunity development
• Proven ability in developing new sales
• Good experience in current account management and negotiation
• Energetic, dynamic, independent and driven

Overview
The job-holder is responsible to provide personalised, specialised and cost-effective care to patients, in accordance to established hospital policies and procedures, standards of nursing care and practices. He/ She is responsible for the effective and efficient running of the ward/department assigned.

Job Responsibilities
Primary Responsibilities:
• Assesses, plans, implements and evaluates care of patients with complex healthcare needs according to updated standards of nursing practice
• Ensures patient care delivery (inclusive of education and counselling) is carried out according to established standards of care practice using patient care plan / clinical pathways
• Co-ordinates patients’ access and treatment sequence where required for the specialty
• Conducts teaching and counselling for patients and their families / carers
• Initiates and ensures implementation of discharge planning for patients
• Leads and participates actively in the review of patients with the multidisciplinary team
• Follows up on patients at NUH specialist outpatient clinics where appropriate
• Conducts specialty nurse-led clinic for patients and their families where needed
• Provides clinical supervision to nurses and nurse trainees to ensure quality patient care delivery
• Updates and maintains patient consultation / training statistics / other types of register / registry where appropriate
• Applies understanding of prevention of medico-legal issues in relation to patient care
Secondary Responsibilities:
• Acts as a resource person for clinical nursing matters
• Plans, implements and evaluates in-service staff education and specialty training courses based on unit and individual training needs
• Inducts newly graduated advanced diploma nurses in specialty care of a specific group of patients
• Guides and develops specialty competencies of registered nurses
• Reviews and develops clinical pathways and / or other plans of care in consultation with specialty nurses, nurse managers, doctors and paramedical staff
• Reviews and develops practice policies and guidelines and nursing standards in consultation with specialty nurses, nurse managers and doctors
• Assists with nursing audits on nursing care standards
• Applies best evidence to practice
• Participates in research activities
• Undertakes quality improvement / research projects
• Participates in training / quality improvement / research committees
• Contributes to performance appraisals of enrolled nurses, senior enrolled nurses, staff nurses, senior staff nurses and advanced diploma nursing students
• Takes on additional responsibilities or tasks as assigned by Senior Nurse Manager/Clinician, Deputy/Assistant Director (Nursing) and Chief Nurse

Requirements
• Registered Nurse with at least 9 years of post-registration clinical experience, of which 2 years must be as Assistant Nurse Clinician
• Diploma in Nursing with relevant post-basic advanced certification and Degree in Nursing from recognized training institution as approved by Singapore Nursing Board.
• Technically skilled and competent
• Good interpersonal and communication skills
• Computer literacy skill – MS Word and PowerPoint

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Responsibilities:

• Deliver exceptional customer service by promptly addressing inquiries, resolving issues, and providing product information to both existing and prospective customers via phone, email, and in-person interactions.
• Process paperwork accurately and efficiently, including sales orders, contracts, and other relevant documents, ensuring compliance with company policies and procedures.
• Generate and send invoices to customers in a timely manner, following up on overdue payments and resolving billing discrepancies as needed.
• Maintain organized filing systems for easy retrieval of documents and information, ensuring confidentiality and data security.
• Communicate with customers with patience, empathy, and respect, ensuring their needs are met and their concerns are addressed in a timely manner.

Qualifications:

• Proven experience in administrative support, customer service, or similar roles, preferably in a retail or service-oriented environment.
• Strong organizational skills and attention to detail, with the ability to prioritize tasks and manage time effectively in a fast-paced environment.
• Proficiency in Microsoft Office Suite and accounting software.
• Excellent communication skills, both verbal and written, with a professional and courteous demeanor.
• Ability to work collaboratively in a team environment and build positive relationships with customers and colleagues.
• Demonstrated ability to handle confidential information with discretion and maintain high standards of integrity and professionalism.

We are looking for a dynamic and results-driven Sales Executive to join our team at a leading car dealership in Singapore. In this role, you will be responsible for engaging with customers, understanding their needs, and recommending the ideal vehicle options. You will guide clients through the sales process, from conducting test drives to negotiating prices and closing deals. The ideal candidate will have strong interpersonal skills, a passion for the automotive industry, and the ability to build lasting customer relationships. Knowledge of the local market, promotions, and financing options is essential to succeed in this fast-paced environment.

Key Responsibilities:

• Engage with Customers:Greet customers as they enter the dealership, creating a welcoming atmosphere.
  Actively listen to customers to understand their preferences, needs, and budget, and tailor recommendations to provide the best fit.
  Ensure an exceptional showroom experience that reflects our brand’s commitment to quality service.
  
• Product Knowledge & Demonstrations:Stay updated on all current models, features, specifications, pricing, and competitor offerings.
  Present vehicles with a thorough understanding of each model’s unique benefits, features, and technology.
  Offer test drives to prospective buyers, clearly demonstrating the car’s performance and handling.
  Educate customers on available customization options, trim levels, and add-ons to meet their specific preferences.
  
• Sales & Financing Guidance:Provide detailed explanations of financing options, warranties, and insurance packages.
  Guide customers through the financing and leasing processes, ensuring they understand each step.
  Collaborate with the finance team to facilitate loan applications and other financial documentation as needed.
  
• Client Relationship Management:Build and nurture long-term relationships with clients, ensuring they feel valued and well-cared for even after the sale is completed.
  Follow up with past customers to provide service reminders, gather feedback, and generate repeat business or referrals.
  Maintain a client database with detailed records to aid in follow-ups and marketing efforts.
  
• Lead Management:Proactively reach out to new and existing leads through calls, emails, and text messages to nurture interest and encourage visits to the showroom.
  Respond to all customer inquiries promptly, professionally, and with a personalized touch.
  Use CRM tools to track leads, customer interactions, and follow-up opportunities effectively.
  
• Achieve Sales Targets:Strive to meet or exceed monthly and quarterly sales targets set by the dealership.
  Plan and manage your sales pipeline strategically to ensure a steady flow of potential customers.
  Collaborate with your sales manager and colleagues to set individual goals and contribute to team sales targets.
  
• Contribute to Showroom Operations & Marketing:Assist in maintaining the showroom’s cleanliness, organization, and presentation to create a visually appealing environment.
  Help coordinate and participate in dealership events, promotional campaigns, and new car launches to increase foot traffic and brand visibility.
  Provide insights and feedback from customer interactions to support the marketing and management teams in refining promotions and strategies.
  
• Continuous Learning & Development:Participate in regular product and sales training sessions to improve skills and product knowledge.
  Stay informed about market trends, competitor activities, and industry updates to remain a knowledgeable resource for customers.
  

Requirements:

• Proven sales experience, ideally in the automotive industry (1-2 years preferred).
• Strong communication and interpersonal skills.
• Customer-focused, with the ability to build rapport quickly.
• Self-motivated and results-driven.
• Ability to work both independently and as part of a team.
• Basic knowledge of financing options and insurance (a plus).
• Willingness to work on weekends and public holidays (retail hours).

Responsibilities

> Leading project planning session for China & Singapore Market.

> To manage and consolidate accounts of subsidiary companies for projects in China Preferably with Industrial and Enterprise Operating knowledge and experience.

> the experience of Human Resources and Administration. management with practical knowledge of PRC labor laws and Ministry of Manpower to manage Projects.

> requirements for efficient managing of projects & contracts.

> Ability in the drafting of the Letter of Award for the building contract and projects.

> Review the projects and Contractor 's site team set up and technical capabilities with regard to site management and safety according to China laws.

> Review the projects /Contractor' s master program and actual site progress and ability to manage the projects/Contractor on catch up program in the event of a delay.

> Review the projects/ Contractor's submission on material sample with regard to quality and suitability.

> Review and comment on quality assurance ( quality assurance site checker ) weekly/ monthly reports.

> Conduct site meeting weekly, review the quality of work completed on site based on the contract provision, suitability and relevant China standard.

> Prepare and submit a monthly progress report on site progress, quality and major issues that require the attention of the company.

> Provide independent opinion on contractual claims and disputes.

> Managing relationships with clients and stakeholders in China & Singapore.

> Designing risk mitigation plan.

> Budgeting and forecasting for the China and Singapore business

> Verbal and written communication in Mandarin with investors and partners in China.

Required skills and qualifications
> Five or more years of experience in managing overseas project in a corporate setting.
> Proven record of success with the entire project process, from planning to closing.
> Excellent communication, interpersonal, and organizational skills

> Superb leadership ability.
> Ability to travel at least 40% of the time (e.g to China in monthly basis with min stay of 10 to 14 days)

We are seeking a dynamic and results-driven Sponsorship and Advertising Sales Manager to lead our advertising sales efforts, with a primary focus on TV ad sales and sponsorship opportunities. The ideal candidate will be responsible for building strong client relationships, driving revenue growth, and leveraging current media trends to monetize opportunities across our TV channels. This role also includes event conceptualization and securing sponsorship sales.

Key Responsibilities:

• Develop and execute sales strategies to drive revenue growth, focusing on TV ad sales and sponsorships.
• Build and maintain strong relationships with clients, media agencies, and partners.
• Lead pitches and develop high-quality proposals that tell compelling stories and drive ad sales.
• Conceptualize events that resonate with audiences, secure sponsorships, and generate additional revenue.
• Manage a sales pipeline, ensuring accurate and timely forecasts while maximizing individual sales performance.
• Stay current on media trends and industry changes, ensuring the company remains competitive in monetizing opportunities.
• Collaborate closely with the marketing team to align strategies and optimize revenues.

Requirements:

• Minimum 4-5 years of experience in ad sales (TV, Radio, Print), with experience in the local market and a strong hunter mindset.
• Have an understanding of the local media & entertainment landscape and stay current with changes in the industry, competition etc.
• Strong negotiation skills and the ability to capitalize on current media trends.
• Proven ability to thrive in a fast-paced environment and meet revenue targets.
• Strong connections with local advertisers and media agencies.
• Willing to travel within the APAC region.

Job description

• Creating and setting up rehearsal schedules
• Managing furniture and props
• Arranging costume and wig fittings

Requirements

• Liaise with all artiste and collate information
• Collaborate with the Operational Manager regarding budgets
• Supervise the set, lighting, and sound system
• Create a prompt script compiled with notes on artiste cues and requirements for props, lighting, and sound
• Make alterations to the set and props between scene changes
• Create a risk assessment to ensure the safety of the full company

Job Summary:

We are searching for a dynamic Senior Manager of Sales to lead the sales team and to drive revenue growth. In this role, you will establish sales strategies, identify new opportunities, manage key client relationships, enhance client satisfaction, and provide guidance to the team members.

The ideal candidate will possess a proven record of success in sales leadership, strong analytical skills, and the ability to inspire and motivate a team.

Responsibilities:

• Lead a Sales team to prospect and qualify new business opportunities to increase market share within the assigned portfolios including core duties:

1. Upsell and cross-sell to grow new revenue streams.
2. Drive sales process leadership from contact through strategy, proposal, presentation & successful conclusion for product/service sales
3. Create business value for the client
4. Provide value-focused solution selling

• Analyse sales and client data to identify market trends and estimate market demand.
• Plan, develop & implement strategic sales strategies & territory account plan to foster a long-term relationship with the client.
• Operational excellence in managing prospects and pipeline reporting including establishing sales forecasts, and creating lead generation plans to ensure a substantive sales opportunity pipeline.
• Plan & propose pricing approaches to support sales and market growth strategies.
• Provide trends and market feedback to senior management.
• Work with pre-sales teams, service delivery team and other internal stakeholders to meet client needs.
• Convert sales opportunities to client accounts:

1. Develop sales proposals, quotes and bid documents.
2. Manage the preparation of documents and materials for meetings and negotiations.
3. Negotiate specific terms of product and/or service offerings with the client
4. Coordinate with relevant stakeholders to finalise terms and conditions related to contracts and agreements based on the Company’s internal policy (e.g. ORC meeting)
5. Present new products and/or services to new and existing clients

• Coordinate sales activities in line with sales strategy
• Perform other duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication and presentation skills
• Able to communicate the benefits of transformational technologies to senior business and technical decision-makers clearly and concisely, tailored to the customer's specific needs.
• Strong business acumen and work independently.
• Possess strong planning, project, and organizational skills
• Meticulous, Goal Oriented, and Good sense of IT and technology trends
• Good experience in managing internal stakeholders across the sales function is a plus.
• Strong leadership and team management skills to inspire and guide the sales team

Education and Experience:

• Bachelor's Degree or equivalent (degree in IT will be a plus)
• Proven sales experience in IT Sales of driving revenue growth
• Minimum 6-8 years of experience in a similar capacity.

The upcoming Eastern General Hospital (EGH) seeks to provide excellent healthcare and promote healing that is centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services covering emergency, acute and secondary care. EGH’s vision is to be a great hospital for the community and a great workplace for staff, and it seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

In this role, you will be part of the Development Secretariat team to support the Hospital Planning Committee (HPC) in the planning, coordination, development and management of Eastern General Hospital and Eastern Community Hospital (EGH Campus). You will support the Deputy Director (Hospital and Services Planning) to ensure that the execution, budget and quality of the development are in accordance with the established program, which includes end-user briefs, operations requirements, systems design with technology partners, guidelines and project timelines. Additionally, you will facilitate workshops, coordination meetings with various project stakeholders and reporting to HPC.

Job requirements

• Bachelor degree in Architectural, Engineering or related fields
• Minimum 8 years of related work experience and demonstrated competency (with at least 2 years of managerial / supervisory experience)
• Knowledge and skill in design thinking, change management, project management, process and technology adoption methodologies, would be a strong advantage
• Familiar with hospital operations
• Excellent communication and interpersonal skills and the ability to engage various stakeholders
• Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Able to work under pressure, adapt to change and manage challenges
• Familiar with AutoCAD, Photoshop and presentation software.

AsiaPac is expanding our project management teams!

Company Introduction:

AsiaPac, a premier IT solutions provider, stands at the forefront of technological innovation and excellence. With a rich legacy and a commitment to delivering cutting-edge solutions, we specialize in a wide array of services including IT infrastructure, cloud computing, networking, cybersecurity, and digital transformation. Our team of experts brings extensive experience and unparalleled expertise to each project, ensuring that we meet and exceed the unique needs of our diverse clientele.

At AsiaPac, we pride ourselves on our ability to implement complex, large-scale projects with precision and efficiency. Our customer-centric approach, combined with our adherence to industry best practices, positions us as a trusted partner for businesses across various industries. We believe in building strong, long-lasting relationships with our clients by consistently delivering high-quality solutions that drive their success.

Our mission is to empower businesses with innovative technology solutions that enhance operational efficiency, boost productivity, and secure their digital assets. As we continue to expand our horizons, we remain dedicated to our core values of excellence, integrity, and continuous improvement, ensuring that we stay ahead in the ever-evolving IT landscape.

Join us at AsiaPac, where technology meets excellence, and together, let's create a future of endless possibilities.

Job Summary:

We are seeking highly skilled and experienced Project Managers to manage complex infrastructure, hardware, networking, cloud, and security projects. In this role, you will be responsible for managing multiple IT Systems Integration projects across various industries, ensuring successful delivery within budgeted resources and time.

We are looking for candidates who has:

Project Management Experience

• Extensive experience in implementing large complex infrastructure, hardware, networking, cloud, security projects as Project Manager in SI/Vendor/Product Principal environments (main experience). Project Management experience in projects such as SaaS business applications, Infrastructure as Code (IAC), ETL, analytics and custom development as secondary project management experience.
• Ability to project manage multiple IT Systems across multi-industry clients.
• Sound decision making, continuous improvement mindset and calm leadership of project team under the pressures of resource, budget and time constraints.
• Work closely with technical leads, engineers, partners to manage project delivery.

Project Management Best Practice

• Confidence and strength in articulating and leading members to follow project management methodologies Waterfall / SCRUM / Agile.
• Strong and consistent in using PMO Project Management Best practices, tools and techniques for client projects Efficient in management of time, scope, cost, quality issues, risks, change requests and internal/external/client escalations.
• Proven ability to manage project budgets effectively and experienced in project financial reporting.

Project Management Pre-Sales Engagement

• Work closely with Sales and Pre-Sales Solution Architects to document and present solutions during proposal stage.
• Tender response, SOW, project planning, project roadmaps, project effort estimation, project organization chart.

Excellent stakeholder management, communication and presentation skills

• Strong interpersonal and stakeholder management skills with ability to coordinate between technical, business teams and executive “C” level clients.
• The ideal candidate should project a professional image, demonstrating excellent written/verbal communication skills and a customer-centric approach.

Professional Client Interaction

• Interact courteously and professionally, addressing client needs and inquiries.
• Maintain a polished appearance and confident demeanor during client engagements.
• Communicate clearly, build rapport, and foster positive client relationships.
• Promptly resolve client concerns and handle issues effectively.

Qualifications:

Must-Have Qualifications:

• Bachelor’s degree in computer science / computer engineering or a technology equivalent.
• PMI PMP Project Management Professional, CSM Certified Scrum Master / Agile certifications is compulsory.
• At least 5+ years of project management experience with majority of years in Infrastructure/Hardware/Networking & Monitoring/Cloud/Security Systems projects.
• Majority of Project Management experience from SI/Consultancy/Technology Product Vendor environments.
• ITIL Foundation Certification.

Advantageous to have:

• PMP Program Management Professional Certifications, MSP Managing Successful Programs

Must-have Project Management Experience in 3 or more of these Infrastructure/Cloud areas:

• Cloud ecosystems / IaaS Project Management: AWS Cloud, Microsoft Azure Cloud, Huawei Cloud, Alibaba Cloud, Google Cloud, Microservices, API, CICD, DevOps, RedHat, Snowflake, On Premise to Cloud Migration
• On-Premises technology Project Management: Data centres, virtualization, hyper-converge - Nutanix, VMware
• Infrastructure Project Management: Windows, Linux, storage, networking, firewall, routers, WI-FI desktops/laptops/devices, servers, backup, system management solutions, observability, security, tech refresh projects: CISCO, Checkpoint, Paolo Alto network, Dell, Fujitsu, Hitachi, Huawei, IBM, Lenovo, Veeam Backup, Dynatrace, SolarWinds, CyberArk, Aquasec, Terraform, Ansible, KONG, ROSA

DUTIES & RESPONSIBILITIES:

• Assist Managers in Mechanical engineering projects of various sizes and complexity
• Assist Managers in analyze customer design proposals and specifications to determine cost effective solutions
• Ensure professional quality services in all facets of work
• Assist Managers in leading a project team to ensure technical accuracy of project deliverables
• Assist Managers in leading manage a team to ensure cost effective, safe and timely completion of projects to meet or exceed client expectations
• Manage project activities throughout lifecycle, including the allocation of adequate resources, documentation and other factors necessary for success
• Work with clients to deliver the end project
• Prepare and review specification and concept reports
• Maintain and grow current business and client relationships
• Provide mentoring to technical staff, assigning duties as required
• Provide quality and cost control during the design and construction process
• Maintain project schedules and project cost summaries to track work progress, budget status, and manpower resource utilization.
• Escalate and identify the need for additional services and fees.
• Assist with Shop drawing reviews as required.

A Digital Strategic Transformation Senior Manager or Director typically oversees the planning and execution of digital transformation initiatives within an organization. Their job scope includes developing strategies to modernize business operations, enhance customer experiences, and drive efficiencies through the adoption of digital technologies. Below is a breakdown of their responsibilities:

• Develop Digital Transformation Strategy: Create long-term plans to integrate digital tools, processes, and platforms to achieve business goals.
• Leadership and Change Management: Lead cross-functional teams, manage stakeholders, and champion digital transformation throughout the organization.
• Alignment with Business Objectives: Ensure digital initiatives align with the overall business strategy, focusing on value creation, revenue growth, and cost efficiencies.
• Innovation Management: Stay updated on emerging technologies and trends, integrating relevant innovations to improve processes or products.
• Data-Driven Decision Making: Promote the use of analytics, data, and business intelligence tools to guide decision-making across departments.
• Automation Implementation: Oversee the integration of automation tools (e.g., robotic process automation, AI-driven workflows) to streamline operations.
• Digital Customer Journeys: Implement digital strategies to improve customer interactions, personalizing services, and optimizing the customer experience.
• Omni-Channel Strategy: Oversee the integration of digital platforms to offer seamless customer experiences across various touchpoints (e.g., online, mobile, social media).
• Risk Management: Identify and mitigate risks related to digital transformation projects, including those related to technology failures or resistance to change.
• Digital Skill Development: Lead the upskilling and reskilling of employees to work with new technologies and processes.

This role is highly strategic and requires a balance of leadership, technology acumen, and business insight. The person in this role would typically report to the Chief Operation Officer (COO), or directly to the Managing Director/CEO, depending on the structure.

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs’ lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

• Responsible for overall IT infrastructure stability, resilience and performance including physical and virtual servers and network resources.
• Responsible for ensuring appropriate IT infrastructure capacity to ensure optimum operational performance for the organisation.
• Coordinates and works with resources (internal and external) to meet established project milestones and to achieve project deliverables.
• Identifies areas for improvement, develop an improvement program and monitors the implementation to increase process efficiency.
• Recommends suitable technology infrastructure updates to develop long-term and short-term planning.
• Assists in developing IT budget for IT infrastructure.
• Develop plans for implementation of new projects, perform Project Management.
• Participates in evaluations, recommends and plans implementations of new technologies and platforms to determine alignment with business’s needs.
• Manages resource availability to continuously support the business, including backup administration.
• Reviews all new and updated processes and procedures introduced into the production environment to ensure SLA compliance for both outsourced and internally managed services. • Participates in the development, maintenance and testing of disaster recovery plans as required & implements improvements.
• Provides mentoring and support to Business and Usual (BAU) ICT Executives.
• Manage response to alerts and notifications of after-hours activity.
• Travel to branches as required.
• Off-hour support as required.

• Degree Computer Science or Technology related studies

• Preferably with some years’ (8-10) experience in IT management level of similar sized structure and business, hands on experience and technical knowledge of applications and communications infrastructure
• An added advantage for those familiar with ITIL

☑ Well Established Company (Vending Machine)

☑ Salary: $2,500

☑ Working Location: Redhill (5 mins walk from Redhill MRT)

Responsibilities:

• Monitor and address hotline complaint calls each morning.
• Upload NRI data for drivers and generate audit reports.
• Check and respond to emails promptly.
• Manage filing tasks, collecting forms and reports from drivers.
• Update and organize contract files, ensuring all documents are in order.
• Respond to sales inquiries from new customers.
• Handle customer requests regarding sales details and communications.
• Record daily sales, sandwich disposal, and cash drawings .
• Order cleaning materials for vehicles and vending machines as requested by drivers.
• Respond to calls, take messages, and handle inquiries.
• Update maintenance records provided by Operations Manager and technicians.
• Prepare weekly VM location summary reports.
• Conduct checks on all company vehicles.
• Review and validate expenses claims from drivers before submitting to accounts.
• Upload lodger data for audit purposes (5 drivers).
• Summarize reports on NRI, VM sandwich disposal.
• Prepare monthly VM location reports, upload to the system, and rectify errors.
• Generate reports for price and target differences, communicate with customers, and prepare invoices.
• Prepare commission payable details as per contracts.
• Conduct vehicle inspections.
• Undertake tasks assigned by supervisor.
• Prepare documentation for audits (SS590) and respond to BizSafe requests.
• Draft and prepare letters as needed.
  

Requirement:

• O Level and above
• Good customer service skills
• Microsoft Office (Word,Excel)
• Ability to multi-task
• Good organizational and time management skills
• Ability to work under pressure
• Responsible and trustworthy
• Preferably able to start immediately or on a short notice