Job Summary
We are looking for candidates from the jewellery/luxury industry. If you love jewellery and have a natural flare for it, this could be an exciting job opportunity for you. You will have the opportunity to engage with high net-worth clients and managed the sales team.
Roles and Responsibilities
· To manage a small group of sales team members
· To develop customer contact management
· To develop leads strategy
· To conduct sales in person
· Sales data analysis & reporting
· Sales planning
· To ensure highest standards on customer SOP
· To guide in addressing customer contact/reply strategy
Qualifications and skills
· Direct Sales experience
· Experience with managing sales team
· Experience in customer sales and customer contact strategy
· Good with people management
· Experience in jewellery customer service and luxury retail sales is a huge advantage
· Gemstone knowledge a plus (On job training will be provided)
· Good time management skills and can work independently
· Has an excellent command in spoken and written English. Ability to converse in Mandarin is a plus as we serve some Mandarin speaking only customers.
· Good with Excel, Shopify, Zoom and open to learning new tools
· Good problem-solving skills
· Minimum diploma or degree holder in any field
· Positive attitude and has a cheerful disposition
· Goal achiever and has the adrenalin to problem solving
· Resourceful and organized
· Energetic personality
Remuneration
Monthly remuneration ranges from $3500 onwards; depending on experience
plus high sales commission