Total 84 sales support specialist job vacancies in d05 clementi new town hong leong garden pasir panjang

About Us

Are you ready to be part of a leading global pet food company? We are looking for a motivated and detail-oriented International Sales Support professional to join our dynamic team. Join us as we continue to grow and make an impact in the global pet food market!

What You'll Do

· Provide essential administrative support to the International Sales team, including processing orders, managing invoices, and handling shipping documentation.

· Accurately maintain and update sales data in CRM and ERP systems.

· Serve as the primary point of contact for international clients, addressing inquiries and resolving issues to ensure a seamless experience.

· Assist with client onboarding and maintain a high standard of customer service throughout the sales cycle.

· Coordinate with distributors, third-party manufacturers, and internal teams to ensure smooth communication and timely delivery.

· Keep detailed records of contracts, agreements, and correspondence to support operational efficiency.

· Collaborate with marketing teams to plan and execute campaigns and promotions for international markets.

· Provide support during sales meetings, events, and trade shows

What We're Looking For

· Education: Bachelor’s degree/Diploma in Business Administration, Marketing, or a related field.

· Experience: Prior experience in sales support, customer service, or a similar role preferred.

· Skills: Proficiency in Microsoft Office Suite and CRM tools (e.g., Netsuite). Strong organizational and multitasking abilities.

· Communication: Excellent written and verbal communication in English; additional language skills are a plus.

· Knowledge: Familiarity with international trade and shipping documentation is advantageous.

· Mindset: A proactive, independent, and team-oriented attitude. Passion for the pet food industry is a bonus!

Why Join Us?

· Be part of a collaborative and supportive work environment.

· Contribute to a growing global business with a meaningful impact in the pet food industry.

· Enjoy opportunities for professional development and career growth.

Job Summary:

As a key member of the Sales Support Team, the Customer care (Sales Support) Executive reports to the Head of Sales (Singapore and Malaysia). The role focuses on delivering excellent service to our customers with dedicated market focus. The responsibilities include handling customers' queries professionally to orders being placed within the expected timelines and manage inbound contacts via three (3) channels such as phone, email, and periodic sales visits.

The objective is to drive sales growth through contract renewals of the existing contracts, enhance customer satisfaction, and stay informed about the industry trends.

Key Responsibilities:

• To maintain a proactive relationship with customers in your own market responsibility area
• To facilitate good communication between customer, Sales, and Operations Departments.
• To enter customers' orders in accordance with the Purchase Order (PO) and allocate quantity. This is to ensure that the orders are in optimized delivery quantity and evenly loaded over the month.
• To anticipate customer reactions to unfavourable schedule confirmation and quality issues, etc. The Sales Support Executive is expected to address any customers' concerns and pursue information or activity to satisfy the customers' needs.
• To keep up to date with product knowledge, policies, and processes so as to provide accurate and relevant information to customers.
• To utilise the available quotation tools and knowledge about the customer, to leverage on insights leading to an improved customer satisfaction and successful resolution and upselling.

Requirements:

• Degree in Business Administration or Lifescience and Biology related qualifications
• Work experience in a SME trading or distributor environment
• 2 years of sales support experience preferred
• Organized, meticulous, and disciplined person with a good eye for details
• Able to work in teams as well as independently
• Must be able to work in fast-paced environment
• Good proficient in written and spoken English
• Proficient in MS office - Words, Excel
• Knowledge of Trade Facilities like Letter of Credit is advantageous

Sales Support Assistant (Bukit Batok – B2B /Account Servicing)

The Company is a distributor of vehicle spare parts, supplying to distributors, workshops, and end-users both locally and abroad. We are looking for a suitable Sales Support Assistant to join our team.

Responsibilities

· Point of contact to handle sales enquiry, quotation, and processing of orders.

· To deliver good customer service ensuring customer satisfaction.

· To help build and maintain strong, long-lasting customer relationships.

· Administrative duties, including arranging of shipment and assisting with data preparation for stock purchasing.

· Additional duties as assigned by manager.

Requirements

· Detail-oriented, organised, and careful.

· Able to start work soon.

· To have at least basic familiarity with Microsoft Excel and Microsoft Word.

Qualifications and experience in the following fields will prove advantageous

· Relevant experience in a Business-to-Business sales role.

· Experience in the wholesale distribution business.

· Familiarity with vehicle spare parts.

Working hours

Monday to Wednesday: 8am to 6pm (including 1 hour lunch)

Thursday and Friday: 8am to 530pm (including 1 hour lunch)

44 working hours, 5 days a week.

OR if preferred

Monday: 9am to 5pm (including 1 hour lunch)

Tuesday to Friday: 9am to 6pm (including 1 hour lunch)

Saturday: 8am to 1pm (no lunch)

44 working hours, 5.5 working days a week. If the candidate prefers to adjust the work start and end timings, that can be discussed during interview.

Key Responsibilities:

Logistics Coordination:

• Plan, schedule, and track shipments to ensure timely delivery of goods to customers and suppliers.
• Collaborate with carriers, suppliers, and internal teams to ensure smooth transportation processes.
• Monitor transportation costs and optimize shipping methods to reduce expenses without compromising service quality.

Inventory Management:

• Coordinate with the warehouse team to ensure accurate inventory levels and proper handling of goods.
• Support inventory audits and cycle counts to maintain stock accuracy and prevent discrepancies.
  

Vendor & Supplier Management:

• Manage relationships with suppliers, transport companies, and other third-party logistics providers.
• Negotiate rates, monitor performance, and ensure vendors meet quality and delivery standards.
• Evaluate and select vendors based on cost, service, and performance criteria.
  

Shipment Documentation & Compliance:

• Prepare and review shipping documentation, including bills of lading, customs declarations, and invoices.
• Ensure compliance with all relevant regulations, including import/export laws, safety standards, and customs requirements.
• Handle any issues related to damaged or lost goods and ensure claims are processed efficiently.
  

Route Optimization & Cost Efficiency:

• Analyze and recommend optimal transportation routes to minimize delays and costs.
• Monitor fuel usage, shipping methods, and delivery schedules to ensure cost-effective operations.
  

Communication & Reporting:

• Serve as the primary point of contact for logistics-related inquiries both internally and externally.
• Prepare and present regular reports on logistics performance, including shipping costs, delivery timelines, and inventory status.
  

Problem Resolution:

• Address and resolve logistical issues such as delays, shipping errors, or damaged goods promptly.
• Proactively identify potential logistics challenges and implement solutions to prevent disruptions.
  

Continuous Improvement:

• Identify opportunities for process improvements and implement best practices in logistics operations.
• Stay up-to-date on industry trends, technology, and regulatory changes to ensure compliance and efficiency.
  

Qualifications:

• Diploma in Logistics, Supply Chain Management, Business Administration, or a related field.
• Proven experience in logistics, supply chain, or transportation management.
• Knowledge of logistics software, warehouse management systems (WMS), and transportation management systems (TMS).
• Strong problem-solving, analytical, and organizational skills.
• Ability to manage multiple tasks in a fast-paced environment while maintaining attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Ability to work independently and as part of a team.

Key Responsibilities:

Inventory Management:

• Monitor and manage inventory levels to ensure accuracy and minimize discrepancies.
• Conduct regular inventory audits and reconcile physical stock with records.
• Assist in managing the flow of goods to ensure proper storage, organization, and retrieval.

Order Fulfillment:

• Coordinate the picking, packing, and shipping of orders to meet customer demand and deadlines.
• Ensure that orders are processed accurately and efficiently in compliance with company standards.

Warehouse Organization:

• Maintain a clean, safe, and organized warehouse environment.
• Organize products in storage locations, ensuring easy access and space optimization.
• Ensure compliance with safety regulations and guidelines within the warehouse.

Shipping & Receiving:

• Oversee inbound and outbound shipments, including receiving deliveries and checking goods for quality and quantity.
• Coordinate with suppliers, carriers, and transporters to ensure timely deliveries and pick-ups.

Record Keeping & Reporting:

• Accurately maintain records of inventory, shipments, and warehouse operations.
• Prepare and submit reports regarding stock levels, order statuses, and other warehouse performance metrics.

Team Collaboration:

• Work closely with the warehouse team and other departments to ensure smooth warehouse operations.
• Provide support in training new team members and ensuring adherence to operational procedures.

Safety Compliance:

• Follow all health and safety regulations to ensure the warehouse environment remains hazard-free.
• Report any safety concerns or incidents to management immediately.

Qualifications:

• Diploma or equivalent; degree in logistics, supply chain management, or a related field is a plus.
• Proven experience working in a warehouse or logistics environment.
• Knowledge of warehouse management systems (WMS) and inventory control procedures.
• Strong organizational skills with attention to detail.
• Ability to lift heavy objects and operate warehouse machinery (e.g., forklifts, pallet jacks).
• Good communication and teamwork skills.
• Ability to work in a fast-paced and dynamic environment.

Job Descriptions

As a member of the CGH care team, you will work closely with nurses, and other healthcare professionals to deliver quality care to patients. You will perform basic nursing care activities for patients and assist in ward administrative functions to facilitate smooth operations in inpatient care, but not limited to the following areas:

Patient Care
• Record vital signs, assist in wound dressing, perform blood glucose testing and specimens collection, assist patients with general hygiene and in other nursing procedures as required
• Perform admission, transfer and discharge of patients
• Perform any other supportive duties as required

Visitor / Patient Services
• Engage patients and visitors to understand their needs

Admin / Operation support
• Perform ward administration work such as coordination of various services, inventory management, and participate in quality improvement initiatives

Job Requirements
• Minimum GCE ‘N’ or ‘O’ Levels
• Prior working experience as a paramedic or in a ward setting will be advantageous
• Good interpersonal skills, able to communicate with people at all levels effectively
• Independent, highly organized, able to work in a fast-paced environment
• Proficient in MS Office applications
• Able to perform rotating shifts, including weekends and public holidays
• Training will be provided

Kindly note that only shortlisted candidates will be contacted.

For enquiries, please email to [email protected]

Job Descriptions:

-Diagnose and resolve issues with system-related, hardware and software, providing relevant recommendations.

-Installing, configuring, and maintaining IT systems, including servers, networks, and other infrastructure for onboarding and offboarding staff.

-Help users with common IT tasks like setting up printers, installing software, connecting to networks, and ensuring their devices are configured correctly.

-Update the content on the company website.

- General Administrative Work, e.g., Data Entry, Filing, Record Keeping

- Submission of Documents, Drawings, Letters and Transmittal prepared by Executive Staffs

- Supporting Authority Submission by Executive Staffs

- Regular Updating of Record and Summary to Company Managers

- Maintain Proper Organization of Filing System, Storage of Documentation, and Information

- Handling General Enquiries via Email or Phone

- Other supportive ad-hoc office requirement

Requirements:

- Candidate must possess at least a GCE “O” / “A” levels or Polytechnic Diploma in any field

- No work experience required

- Required Skill(s): Microsoft Office

- Preferably entry level specialized in Clerical / Administrative Support or equivalent

- Good Command of English, Ownership of Tasks

- Friendly and Pleasant Personality

Troubleshoot IT Network issues, help desk ticket support, hardware setups and software applications

• Support system upgrades, installations, and software updates
• Assist in the administration of user accounts, permissions, and access rights and set up email accounts
• Maintain accurate and up-to-date IT inventory records, including equipment and software licenses
• Provide IT support to local and remote users (Hardware/ Software/ Network)
• Attend to ad-hoc service repair calls
• Assist in web design and graphic design work
• Any other duties assigned by the Superior

Requirement

1. Diploma or degree in Computer Science, Information Technology

2. Interested in marketing IT tools and web services

3. Good communication skills. People-oriented and able to speak in public/zoom briefing

4. Provide support outside of normal operating hours as required

5. IT Savvy and familiar with IT tools such as Microsoft Office and Microsoft Access, SQL database, Phyton, C++, Java, etc

6. Able to commit to a minimum 6-month to 12-month intern contract.

Job Description

• Take ownership for any problems or issues encountered by customer and act as a primary point of contact for customers, be the Customer advocate internally.
• Identify and analyse root causes for issues and identify means of preventing future occurrence. You will work closely with the consultants and engineers to resolve escalated issues quickly and effectively.
• Be empathetic to customers’ issues and seek to resolve them in a timely manner.
• Meticulous and organised in documenting customers’ questions and concerns, maintaining a database of feedback and queries from customers.
• Able to work independently in a fast-paced environment with minimum supervision.
• Sensitivity toward details and deadlines.
• Analytical and process-oriented.
• Ability to work as part of a team.
• Diplomatic and able to carry oneself professionally

Essential Skills and Experience

• Diploma, Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer Science, Computer Engineering) or equivalent.
• Minimum one year experience as a helpdesk support or related role in the technology industry.
• Strong interpersonal skills with service oriented and empathetic mindset.
• Responsible with good time management and organisation skills to follow through customers’ issues.

We regret that only shortlisted candidates will be notified.

About Us

DFI Retail Group (“Group”) is a leading pan-Asian retailer. At 30th June 2021, the Group and its associates and joint ventures operated over 10,000 outlets and employed some 230,000 team members. The Group (including associates and joint ventures) operates under a number of well-known brands across food, health and beauty, home furnishings, restaurants and other retailing.

DFI Retail Group is a member of the Jardine Matheson Group.

The Role

• Collaborate and assist the Product Manager in their assigned categories so as to achieve company’s financial goal and objectives, improve market share, customer satisfaction and productivity performances measures for the company
• Co-ordinate and assist in implementing and executing all action plans to achieve category sales, profit and income goal and objectives
• Support Product Manager on all aspects of administration processes for new supplier partners and new product developments
• Ensure cost and price changes is reflected timely
• Ensure new article creation is created timely
• Support in the management of consignment related duties
• Assist in the timely and accurate maintenance of promotions download, obtain sign off for press advertisement
• Support Product Managers with weekly promotion commitment and collations with Operations Team and supplier partners
• Coordination with respective suppliers on administrative updates
• Ensure timely and accurate submission of documents for System maintenance
• Support internal stakeholders and communicate any potential issues that may impact on business operations
• Any other adhoc duties as required

About You

• Diploma or Degree in any discipline
• Preferably 1 year relevant working experience
• Proficient in Microsoft Excel (e.g. Pivot Table, Vlookup)
• Knowledge in SAP is beneficial
• Excellent communication and coordination skills
• Meticulous and detail oriented

Benefits

• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

On behalf of the hiring company which is an Original Equipment Maker (OEM), we are looking for a suitable candidate to join them as a Technical Support Executive.

Responsibilities

• Work with the Service Department on Customers' enquiries.
• Carryout site (existing building) surveys and co-ordinate with Engineering team for the next steps
• Customer’s required lift features onto the existing lift/escalator system.
• Liaise with the Purchasing team to source the right products/parts.
• Support Sales Support Executive to propose the new features to the Customers.

Requirements

• Recognized Engineering Degree/Diploma or many years of lift repair experience
• At least 2 years in lift/escalator design and site working experience.

EA License : 2CC0971| EA Registration : R21101298

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

Job Summary

The Water Treatment Marketing Support Engineer will provide technical support to the marketing team, focusing on membrane filtration technologies and water treatment solutions. This role involves collaborating with sales teams, customers, and engineering departments to effectively communicate product benefits, conduct market research, and support business development initiatives.

Key Responsibilities

1. Technical Support: Provide in-depth technical knowledge of water treatment processes, particularly membrane technologies (e.g., Nano Filtration, Reverse Osmosis) to assist the marketing and sales teams.
2. System Design: Develop and optimize designs for membrane filtration systems, including Nano Filtration and Reverse Osmosis technologies.
3. Water Quality Assessment: Analyse raw water quality data to determine treatment requirements and evaluate the effectiveness of membrane technologies.
4. Membrane Selection: Evaluate and select appropriate membranes based on performance specifications and project requirements.
5. Process Optimization: Identify opportunities to enhance system efficiency and increase water recovery rates.
6. Troubleshooting: Support operational teams in diagnosing issues related to membrane fouling, scaling, and maintenance.
7. Documentation: Maintain accurate records of system performance, maintenance activities, and compliance with quality standards.
8. Customer Engagement: Engage with customers to understand their requirements and provide tailored solutions that meet their specific water treatment challenges.
9. Training and Education: Develop training materials and conduct workshops for internal teams and customers on product features, benefits, and applications.
10. Marketing Materials: Contribute to the creation of marketing collateral such as brochures, case studies, and technical papers that highlight product advantages and applications.
11. Feedback Loop: Gather customer feedback on products and services to inform future product development and marketing strategies.

Qualifications

1. Diploma, equivalent or higher, with a major in Chemical Engineering, Environmental Engineering, Water Resource Management, or a related field.
2. Knowledge of design and visualization software such as AutoCAD is a plus.
3. Experience: Minimum of 3 years of experience in water treatment processes or related fields with a focus on membrane technologies.
4. Communication Skills: Excellent verbal and written communication skills for interacting with technical teams, customers, and stakeholders.
5. Presentation Skills: Ability to present complex technical information clearly and effectively to diverse audiences.
6. Bilingual in English and Chinese is required.
7. Technical Skills:

6.1. Strong understanding of membrane filtration technologies (Nano Filtration, Reverse Osmosis).

6.2. Familiarity with water quality parameters and analytical methods.

6.3. Experience in market analysis and product positioning.

Desired Attributes

1. Strong analytical skills with a problem-solving mindset.
2. Ability to work collaboratively within cross-functional teams.
3. Proactive approach to identifying opportunities for improvement in products and processes.

Working Conditions

1. The position may require occasional travel for customer visits, trade shows, or training sessions.
2. Flexibility to work in a dynamic environment with changing priorities.
3. Salary (commensurate with experience): S$3200 – S$ 4800.
4. A part-time position is also available for application.

Application Process

1. Interested candidates should submit their resume along with a cover letter detailing their relevant experience and qualifications.
2. Interested applicants, kindly forward above required document and indicating earliest availability / notice period required, current and expected salary via email to: [email protected]

We regret that only shortlisted candidates will be notified.

Working Location: Defu Industrial City/PUB Water Exchange

Customer Service & Logistics Specialist

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Purpose:

Responsible in ensuring customer satisfaction through effective management of the customer order processing function. Accountable for timely response to Customer/Customer Development/Sales team’s inquiries and resolving Order to Cash (OTC) process issues. Plan, co-ordinate and control the activities of the customer service team. To maintain and enhance customer relationships and in order to meet the organizational and operational objectives.

Duties and Responsibilities:

• Ensuring the day-to-day order management activities are executed flawlessly and timely.
• Works closely with Commercial partners to measure customer satisfaction relating to ordering process and delivery management.
• Responding to customer queries in a timely and accurate way, via phone, email or chat
• Build sustainable relationships of trust through open and interactive communication
• Order management inclusive the following:

o Processing of orders, consignment fill up, billing and returns

o Product recall handling – collection & replacement

o Generate backorder report

o Generate sales order report

• Consignment Inventory Management
• Project Management
• Participates Customer’s supply chain related meeting / review
• Actively notify management on the changing needs and recommends process changes to accommodate customer requirements.
• Responds to and resolves complex customer complaints.
• Work with 3PL/4PL to ensure service and order deliver on time to customers and collaborate on specific projects or initiatives to support business growth or process improvements
• Ensure Customer Service activities are aligned with the total Supply Chain strategies
• Participate actively in alignment and adherent to business objectives, policies and procedures
• Undertake any other duties or responsibilities deemed necessary for the advancement

Qualification:

• Degree Holder preferably in Business Management, Economics, International Studies, with minimum 1 year of Customer Service/ Supply Chain/ Order Fulfilment experience
• Experience in Healthcare sector is a plus
• SAP System knowledge, especially in “Order To Cash” process
• Basic Understanding of EDI or VMR or Order Management Process
• Basic Understanding of Return & Rejection Process
• Strong in Analytical Skill, Problem Solving and PC Literate
• Understanding of basic business finance
• Strong leadership and decision making skills
• Demonstrated ability to handle multiple tasks
• Ability to adapt to an ever- changing supply chain environment and organization development driven.
• Willing to work on Public Holiday / Extra Working Hours. Off-in-lieu/ Time-off will be compensated
• Strong application and knowledge of MS Excel, Words and PowerPoint

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

We seek a talented and motivated Project Specialist with a background in the electrical or mechanical field, either as an Institute of Technical Education (ITE) or Polytechnic graduate. The ideal candidate will possess basic project management skills, familiarity with project management tools, and preferably have experience in the Non-Destructive Testing (NDT) sector. Effective communication with all project stakeholders, including clients and subcontractors, and internal communications within the WaveScan team is essential. The role also requires the ability to perform occasional engineering and troubleshooting work. As a Field Project Specialist, you will have the chance to collaborate closely with diverse stakeholders, overseeing the deployment of our technology, ensuring customer satisfaction across projects of varying scales, and operating our equipment on job sites. We seek an enthusiastic, entrepreneurial, and self-motivated individual who demonstrates excellent English communication skills and a "can-do" attitude. The ideal candidate should be open to learning in a dynamic and collaborative environment.

Responsibilities:

1. Project Management:

- Assist in the planning, executing, and monitoring of projects to ensure they are delivered on time, within budget, and in compliance with quality standards.

- Collaborate with the project team to set project goals and objectives.

2. Familiarity with Project Management Tools:

- Utilize project management tools to track progress, manage tasks, and report project status.

- Maintain accurate and up-to-date project documentation.

3. NDT Sector Experience:

- Apply knowledge of Non-Destructive Testing (NDT) principles and techniques to support project requirements.

- Contribute to the development and implementation of NDT procedures.

4. Stakeholder Communication:

- Effectively communicate with clients, subcontractors, and the WaveScan team to clearly understand project requirements and expectations.

- Provide regular updates on project status and address any concerns promptly.

5. Occasional Engineering and Troubleshooting:

- Perform occasional engineering tasks related to electrical or mechanical systems as needed.

- Troubleshoot technical issues and implement solutions to ensure project success.

Qualifications:

- Higher Nitec, Nitec, or Polytechnic diploma in Electrical Engineering, Mechanical Engineering, or a related field.

- Basic project management skills and familiarity with project management tools.

- Experience in the Non-Destructive Testing (NDT) sector is an advantage.

- Energetic and driven by personal motivation, reliable, and accountable

- Strong communication and interpersonal skills

- Possesses a Class 3 driving license

- Required to undertake international travel for assignments

Preferred Skills:

- Familiarity with project management software (e.g., Microsoft Project, Asana, Jira).

- Ability to work collaboratively with a diverse team of professionals.

- Proactive problem-solving, engineering, and troubleshooting abilities.

- Customer-focused mindset with excellent client interaction skills.

This position provides an excellent opportunity for a candidate with a strong engineering background and project management skills to contribute to challenging projects and further develop their career in a dynamic and innovative environment.

Digital Marketing Specialist

• Research advertising trends
• Research competitors’ pricing and products
• Decide on appropriate placement of ads
• Determine what content will reach customers
• Develop projects to create content including designing
• Publish digital marketing content online e.g FB, TikTok, Instagram
• Implement email marketing campaigns
• Measure digital traffic
• Monitor social media and Google Analytics
• Optimize paid advertising campaigns using SEO and other tools
• Report on the growth and analytics of campaigns to stakeholders
• Scale campaigns to maximize ROI
• Monitor project status and budget
• Conduct market research to inform campaigns
• Brainstorm and implement experiments and conversion tests

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

Purpose of the Job

Sulzer Chemtech’s expanding licensing portfolio is delivering exciting new low-carbon solutions to customers as they navigate the ever-changing world of sustainability. Our client base faces challenges from multiple fronts and are turning more and more to technology-providers for a roadmap that will lead them to a successful future. This requires us to be more creative and more responsive than ever before as we work as a global team to propose and sell our product, technology, and service portfolios. We are looking for a Senior Technical Sales Engineer that understands customer needs in providing technical support and crafts winning proposals in support of sales strategies with the help of team members and technology experts.

Your main tasks and responsibilities:

• Will be part of Global Technical Sales team led by Technical Sales Director
• Responsible for generating proposals independently most of the time working with guidance from Technical Sales Director
• Study customer’s specifications: review, interpret, understand, and identify bid requirements.
• Prepare complete deliverables for the full technical proposal producing simulations, material balance and utility requirements, Process Flow Diagrams, equipment sizing and design, Capital Cost Estimation
• Attend customer proposal review meetings as needed, presenting the technical details as required.
• Support commercial sales team based in China with technical inputs for customer sales visits and travel with them as and when needed.
• Develop opportunities with a focus on increasing market share and identifying new opportunities for Sulzer;
• Correct usage and timely update of CRM tool
• Drive the company’s risk management process for quoted opportunities
• Deliver Order intake results to meet annual targets.

To succeed in this role, you will need:

• Bachelor Degree in Chemical Engineering / Business or Equivalent.
• 5 to 8 years of experience in refinery, petrochemical, and downstream industry with basic understanding of process configuration
• Proficient with process simulation and design software’s like PROII, HYSYS, Aspen Plus etc.
• The ideal candidate has relevant sales experience in licensing and is passionate about technology, customer relationships, and results.

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2024 in Brazil, China, Germany, Switzerland, the United Kingdom and the United States.

Job Purpose:

The Sales Engineer is responsible for driving the revenue growth of his / her portfolio within the SEA region for both the advanced materials (coating services) and the industrial equipment business units.

Responsibilities:

• Participate in the formulation and drive execution of the sales and marketing strategy within the SEA region (Singapore, Malaysia, Thailand, Indonesia, Vietnam, Philippine, Indonesia) to deliver sales revenue growth within the 3 years business plan.
• Actively collaborate in collaborative market research into regional markets to identify clear target customers with defined market segments and application groups defined in the strategy.
• Lead and drive strategic sales initiatives for the SEA region, collaborating with the required internal resources to identify and acquire qualified leads and ultimately create new opportunities. These initiatives will include sales campaigns (personal selling, LinkedIn, etc), exhibitions, seminars etc.
• Lead and cultivate strong customer relationships with all key customers and key business opportunities. Engage and develop key stakeholders on the customer side and devise clear plans to drive opportunities through the sales process to win business.
• Opportunity Management: manage all opportunities with a clear roadmap through the sales process, managing where necessary projects with clear objectives, goals, milestones, and timelines to win customer business.
• CRM: Work professionally within the CRM tools / framework to ensure best practices in customer relationship management.
• Solutions & Product knowledge: continuously develop a deep understanding of the markets, applications, solutions, and product portfolio of Nanofilm and its target customers.
• Business responsibility to define with management the most relevant business model / offering to our customers, to balance the strategy of Nanofilm and to meet customer needs to win business.
• Negotiation skills to navigate customer negotiations on all business and contractual topics such as NDA, Sales Contracts, Negotiation commercial terms, etc.
• Reporting, providing regular reports on status, progress, and planning for the S&M activities in the region. Including forecasting, monthly updates, etc.

Requirements:

• Bachelor's in engineering Discipline
• 3- 5 years minimum experience in B2B Materials Technology and related industries
• Aggressive in meeting sales targets and results- driven.
• Confident, independent, target-driven, and goal-oriented with a proactive approach to generating and converting prospects into actual sales.
• Excellent communication skills and competitive sales approach
• High degree of commercial acumen matched with a strong customer-focused approach.
• Knowledge of International business practice and regulation has an added advantage.
• Ability to assimilate and understand technical information regarding vacuum coating technologies and sell on technical capabilities.
• Strong analytical skills to evaluate market opportunities and benchmark competitors technically and commercially.
• The initial work location will be at 28 Ayer Rajah Crescent. The company is scheduled to relocate to the HQ office at 11 Tai Seng Drive in 2025.

The purpose of the position is to take up a proactive Sales Manager role in new business development projects within the geographical Sales area of South Asia & India.

Key Responsibilities:

• Develop and enhance sales revenue of specific key programs

• Set objectives to meet and exceed agreed Sales targets.

• Identify new accounts and new business opportunities and act as a key contributor to converting them into new business revenue while maximizing ST BOM penetration in new accounts

• Develop and strengthen customer relationships, maintain close collaboration with its Research and Development teams to understand the needs

• Execute defined Sales strategy effectively and monitor progress against sales objectives and adjust approaches as necessary

• Work closely with regional Marketing teams and Distribution partners to align efforts and maximize chance to turn business opportunities into Design-wins.

Requirements:

• A Bachelor’s Degree in engineering, business, marketing, or related field

• Minimum 8+ years of experience in the field of Sales, managing medium size revenue accounts.

• Knowledge of business processes, trends, and strategies

• Good leadership skills, able to drive complex programs involving multi-geographical Sales coordination

• Excellent communication, interpersonal, presentation and organizational skills

• Some level of technical knowledge in semiconductor industry is preferred

• Able to perform under pressure and adapt to change requirement

• Independent, resourceful, and innovative

• Open-minded and team player

The Sales Manager is responsible for driving revenue growth by acquiring new clients and expanding business with existing clients within the general cleaning services sector. This includes securing contracts for cleaning public areas, offices, and factories. The successful candidate will possess a strong sales acumen, industry knowledge, and a proven track record of achieving sales targets.

Responsibilities

• Develop and implement a comprehensive sales strategy to achieve revenue targets.
• Identify, qualify, and pursue new business opportunities within the target market.
• Build and maintain strong relationships with potential and existing clients.
• Prepare and deliver persuasive sales presentations and proposals.
• Negotiate contracts and close deals.
• Conduct market research to identify trends and opportunities.
• Manage sales pipeline and forecast sales accurately.
• Provide regular sales reports and analysis.
• Collaborate with the operations team to ensure seamless service delivery.
• Participate in industry events and networking activities.

Requirements

• Proven sales experience in the cleaning or facilities management industry.
• Strong understanding of the general cleaning services market in Singapore.
• Excellent communication and interpersonal skills.
• Ability to build rapport and trust with clients.
• Strong negotiation and closing skills.
• Self-motivated and results-oriented.

Job Description & Requirements

• To be accountable for delivering sales volume to meet targeted sales objectives.
• To be responsible for the planning and implementation of our new product’s launching activities.
• To liaise and negotiate with local market personnel & suppliers of beauty products from various countries for products procurement.
• Should have knowledge about the demand of products used by the local customers, should able to negotiate with the suppliers for best prices.
• Responsible to market the saloon and our products through direct marketing, media, email marketing and through social media.
• Constant updates in social media about our products and promotions.
• Responsible to decide offers and promotions according the festivals and seasonal promotions.
• To build and strengthen the relationships with customers, buyers, retails personnel and relevant parties to ensure smooth operations of business.
• To promote and market the products to the local buyers, to market new products from overseas especially from Indian organic natural products and herbal products to local market.
• To lead, supervise and manage our merchandising team to ensure the effectiveness of works
• Developing a solid and trusting relationship between clients, major key clients and company.
• Make product appeal to the target market
• Anticipating key account changes and improvements
• Managing communications between key clients and internal teams
• To resolve any inquiries/issues/complaints arising from the customers.

The Trainee will be responsible for overseeing daily operations in the sales department. Their duties include hiring and training sales staff, relaying information from upper management to department staff about sales quotas and generating leads to divide among Sales Representatives.

Specific Responsibilities

1. Overseeing local and regional sales, promotions and campaigns.

2. Planning and directing the hiring and training of new Sales Representatives.

3. Directing and coordinating all sales activities locally and regionally.

4. Preparing sales budgets and projections and approving expenditures.

5. Tracking and analyzing sales statistics based on key quantitative metrics.

6. Handling and resolving customer complaints regarding a product or service

Setting discount rates and determining price schedules.

7. Advising distributors and dealers on policies and Standard Operating Procedures (SOPs).

8. Serving as the face of the organization to internal and external partners.

9. Making data-informed decisions to drive performance and resource allocation

Developing and maintaining relationships with key clients.

10. Setting sales quotas and goals

11. Overseeing and directing performance of the sales team.

12. Identifying emerging markets to find new sales opportunities.

13. Defining

Technical Skills and Competencies

1. Planning and Development

2. Product Knowledge Training

3. Team management & Strong Communication skill

4. Customer service

5. Networking, Collaboration Skills & Sales techniques

• Attend to walk-in customers’ enquiries and perform registration.
• Handle other administrative duties
• Introduce the different price plans and valued-added services according to customers’ needs.
• Ensure that all processing documents are filed correctly and neatly.
• Achieving monthly sales target
• Provide excellent customer services for sales growth and customer satisfaction.

Job Requirements

• Effective interpersonal skills and ability to build rapport with customers
• Must have some basic experience in sales industry.
• Keen and passionate in hitting sales target.
• Able and willing to work OT, including weekends and public holidays
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

Responsibilities

• Work closely with the sales team to generate local catering and meeting leads with close follow-up and monitoring of leads leading to conversion.
• Respond to telephone/online catering sales enquiries
• Build and maintain good client relationship and rapport
• Solicit new corporate clients through cold calling and sales visit
• Assist clients in professional event planning, packaging and menu selection
• Keep abreast of trends and developments in catering industry
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions

Requirements

• Possess O Level / Diploma / Degree in Business, Marketing with at least 5 years of relevant experience in F & B industry will be an advantage
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients
• Self discplined, proactive and have strong sense of urgency
• Must be self-driven, dynamic, meticulous, creative and sales oriented
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Working days: 5 days

Location: Located in the West (Pandan Loop)

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying.