Total 228 scientific operations manager job vacancies in pas wisma geylang serai

Responsibilities

Ensure all operations are carried on in an appropriate, cost-effective way

Improve operational management systems, processes and best practices

Purchase materials, plan inventory and oversee warehouse efficiency

Help the organization’s processes remain legally compliant

Formulate strategic and operational objectives

Examine financial data and use them to improve profitability

Manage budgets and forecasts

Perform quality controls and monitor production KPIs

Recruit, train and supervise staff

Find ways to increase quality of customer service

Requirements and skills

Proven work experience as Operations Manager or similar role

Knowledge of organizational effectiveness and operations management

Experience budgeting and forecasting

Familiarity with business and financial principles

Excellent communication skills

Leadership ability

Outstanding organisational skills

Degree in Business, Operations Management or related field

Operation Manager

• Handles day to day deployment
• Conduct meeting with client
• Cover security post when requested
• Conduct Security Audits
• Irregular working hours
• Must be able to lead a team of 50 security officers and possibly, above.
• Strongly encouraged to have your own vehicle
• With PLRD licence (Security Supervisor Rank)

To organise and oversee the daily operations of our company. You will be the one to ensure that our business is well-coordinated and productive by managing its procedures and coaching its people.

The area of responsibility for this role is very wide and thus requires thorough knowledge of various company processes. Must be competent and able to plan many different kinds of operational activities.

The goal is to safeguard and augment the efficiency of the company’s operations to facilitate accelerating development and long-term success.

An Operations Manager makes sure that all aspects are covered and that company goals are met. They are responsible for everything from negotiations to budgeting and purchasing. In addition, they work closely with senior management in developing long-term operational strategies that help meet company objectives.

Experience in the following are required

• Operations Planning (including roster scheduling and manpower deployment, update SOPs and workflows, improve operational processes)
• Client Relations (Maintain and improve relationship with clients i.e. improve client satisfaction, Source for new clients)
• Finance knowledge (managing budgets, expenses, forecasting)
• Human Resources (market knowledge, hiring, compensation & benefits, training, retention, handle grievences)
• Leadership skills
• Drive service quality and effectiveness
• Support the Sales and Business Development team
• Able to work on the ground and relate to team members

• Responsible for overseeing the day-to-day operations of the provision shop and ensuring smooth and efficient functioning.
• Accountable for the commercial management of a provision shop mainly selling daily necessities as well as titbit items.
• To lead, develop, improve and attain a high level of customer service satisfaction.
• Ensure store operation standards are adhered to by all norms.
• Managing inventory, coordinating with suppliers, and ensuring that the store is adequately stocked.
• Responsibly review daily transactions and prevent any irregularity
• Monitor and maintain compliance of all company policies and procedures to make sound business decisions.
• Manage the store’s budget, analyzing sales data, and implementing strategies to increase profitability.
• Plays a crucial role in ensuring compliance with health and safety regulations, as well as maintaining a high level of customer service.
• Manage complaints cases whenever necessary.
• Assist in other ad-hoc duties as and when required.

Requirements:

• Diploma and above in Business Management or equivalent.
• Working experience in sales in a retail environment, preferably in Grocery/Trading stores.
• Results-orientated with strong understanding of day to day in store operations.
• Good knowledge in POS,e-commerce platforms, MS-office
• Energetic and self-motivated individuals highly preferred.
• Bilingual in both Chinese and English as required to communicate with customers.

Job Description:

The Regional Operations Manager will be responsible for managing day-to-day operations, driving business growth, and ensuring the efficiency of our locations across the region. This role requires a strategic thinker with strong leadership skills and a proven track record in operations management.

Key Responsibilities:

• Develop and implement operational strategies to achieve regional business goals.
• Monitor market trends and adjust strategies to seize growth opportunities.
• Prepare and manage the regional budget, overseeing financial performance and optimizing cost efficiency.
• Improve operational processes and implement best practices across all locations.
• Maintain strong relationships with key customers and address any service issues promptly.
• Ensure compliance with local regulations and company policies.
• Track and report on key performance indicators (KPIs) for the region.
• Oversee supply chain and inventory management within the region.

Requirements:

• Bachelor’s degree in Business Administration, Management, or a related field.
• Minimum of 5 years of experience in operations management, preferably in a regional role.
• Proven leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Financial acumen with experience in budgeting and P&L management.
• Ability to adapt quickly and manage multiple projects effectively.

We are seeking a pest control manager to join our team!

Contact HR @ 91383851 for an Interview!

Job description:

1. Sales marketing and business development

2. Manage operations

3. Manage technicians and workers

4. Manage client expectations

Workdays: 5.5 days

Work timing: 9 - 6pm / 9 - 1pm

Contact HR for interview @ 91383851

Job Description

• Support the Operations and coordinate, scheduling, and supervise cleaning site staff.
• Responsible to inspect job sites for proper cleaning and inventory cleaning supplies.
• To attend to clients’ complaints promptly.
• To resolve employees problems efficiently without unnecessary delay.
• To be involved in the appointment of Supervisors and Cleaners.
• Ensure all works carried out by Supervisor and Cleaners as set out in their Job Descriptions are completed on time.
• Able to be hands-on when the situation requires and any other responsibility as assigned by superiors

The Healthcare Operations Manager is responsible for managing the operational aspects of healthcare facilities or organizations.

Key Responsibilities:

1. Strategic Planning: Manage the operational strategies aligned with the overall healthcare organization's goals. Collaborate with executive leadership to ensure operational plans support the long-term vision of the healthcare facility.

2. Process Optimization:Identify and implement process improvement initiatives to enhance the efficiency of healthcare operations.

3. Resource Management: Manage and ensure that the allocation and utilization of resources, including staff, budget, and equipment, ensure optimal efficiency and effectiveness.

4. Quality Assurance: Assist in implementing quality assurance programs to ensure the delivery of high-quality patient care.

5. Team Leadership: Provide leadership and guidance to operational teams, fostering a positive and collaborative work environment. Assist in conducting regular performance evaluations, provide feedback.

6. Interdepartmental Collaboration: Collaborate with other departments, including clinical and administrative teams, to enhance communication and coordination of care.

7. Emergency Preparedness: Assist in managing the emergency preparedness plans to ensure the healthcare facility can respond effectively to crises or disasters.

Unleash the Roar! (UTR!), is the national football project that aims to uplift the Singapore football ecosystem while inspiring and uniting the nation. It is co-led by Sport Singapore (SportSG) and the Football Association of Singapore (FAS).

You will be part of the growing UTR! team that will help implement plans for football development, high performance pathways and industry development to make football a viable career option. You will play a pivotal role in executing UTR!’s internal and external communications and engagement strategies. You will help plan, execute and monitor communication strategies (both traditional and digital), ensuring proactive and consistent messaging to enhance UTR!’s reputation and nurture positive stakeholder relations.

Reporting to the Team Lead of UTR! Communications & Engagement, you will be responsible for the following:

Engagement:

• Develop a deep understanding of the Singapore football ecosystem (both public and private sectors) and build trust with key members of the community
• Identify and map UTR!’s strategic stakeholders (including media outlets), key personalities & audiences for high-impact engagement
• Contribute to the development and implementation of strategies and plans to proactively engage and build positive, long-term relationships with critical internal and external stakeholders to promote alignment and commitment towards UTR!’s vision and mission
• Supervise and work closely with the team on the implementation of initiatives (such as regular dialogues with key stakeholders, and also effort through digital platforms) to strengthen engagement and develop loyalty and support
• Develop partnerships with new stakeholders for possible collaboration, while maintaining and deepening existing relationships
• Host and coordinate visits from external stakeholders ensuring a positive experience to build deeper engagement and relationships

Operations:

• Contribute to the planning and execution of key UTR! engagement events, including stakeholder engagement sessions and media opportunities
• Support the curation of the workflow of events operations to ensure that UTR! events operate well and delivers on the desired outcomes
• Manage and assist media outlets to cover these events, including organising media kits, facilitating interviews and generating media coverage reports
• Manage invites for stakeholders to both UTR! and non-UTR! organised events

Others:

• Monitor industry trends and communication strategies of other key ecosystem players to stay ahead of the curve
• Provide secretariat support for Management Meetings on Communications & Engagement matters
• Perform any other duties as assigned by a superior or management

Requirements:

• We are looking for highly motivated individuals who positive, team-oriented attitude, value integrity, teamwork and take pride in going the extra mile to provide excellent service to stakeholders and the community. Preferably, this individual is a firm believer / advocate for sport and active lifestyle him/herself
• Knowledge and understanding in Singapore’s local sporting system, especially football is a plus
• Bachelor’s degree or above in Communications, PR, Marketing, Business Management, Sport Management or equivalent
• Minimally 5 years of relevant experiences
• Experience in visual communications principles, able to create effective communications materials independently
• Proficiency in artwork/infographic design/video editing for socials – Photoshop, Canva, etc would be advantageous
• Strong command in English, both spoken and written
• Self-starter and able to work independently with minimal supervision
• Strong team player, able to cross-functionally collaborate within team and across organisation
• Project management and vendor management skills required to support initiatives and key projects
• Ability to work with dynamic and ambiguous environment. Able to define scope and manage multiple priorities and internal/external stakeholders’ expectations to meet objectives
• Detail-oriented and results-driven

We regret that only shortlisted candidates will be notified.

Summary:

• Basic up $8000
• Location : East
• AWS + VB
• Good career progressions

Job Responsibilities:

• Create comprehensive project plans, schedules, and resource strategies to meet project goals and deadlines.
• Develop design concepts, select appropriate equipment, and allocate manpower efficiently.
• Conduct site inspections to identify challenges and mitigate potential risks.
• Oversee the installation, commissioning, and daily operations of pipe jacking equipment.
• Track project progress to ensure timelines and budgets are met.
• Collaborate with clients, contractors, and stakeholders to facilitate smooth project execution.
• Ensure all activities comply with local regulations and safety standards.
• Address technical issues with innovative problem-solving approaches.
• Compile and maintain detailed project documentation and reports.

Requirement:

• Bachelor’s degree in Civil Engineering or a related field.
• At least 5 years of experience in site supervision and project management.
• Flexibility to work across Singapore, Indonesia, and Hong Kong based on project needs.
• Proven success in delivering projects within Singapore.
• Strong expertise in pipe jacking techniques, equipment, and materials.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

Job Purpose

The Senior Manager of Cloud Infrastructure Services will oversee the build, delivery, management, and operations of cloud infrastructure and cloud data analytics services for the company.

Responsibilities

• Oversee the delivery and operations of customer IT infrastructure on public cloud platforms by the company.

• Lead and manage a team of IT professionals, including business analysts, cloud engineers, system engineers, and support analysts, responsible for the customer projects.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.

• Minimum of 10 years of experience in cloud services delivery and operations with at least 5 years in a leadership role.

• Strong understanding of common application and cloud migration strategies (7Rs).

• AWS Solutions Architect, DevOps Engineer or equivalent certification preferred.

• Excellent leadership and team management skills.

• Excellent interpersonal and communication skills.

A growing Shipping company based and headquartered in Singapore is seeking for suitable candidate for Shipping Operations Executive.

Brief Job Description:

- Monitoring vessel movement to ensure smooth operational process

- Demurrage / Claims Analysis, Calculations and Follow up

- Contract Administration and Documentation

- Liaising with Clients on vessel schedule, position and other requirement

- Supporting commercial team on operations aspects

Requirements:

- Candidate should be independent, motivated, meticulous and have good communication skills (spoken & written)

- Willing to learn, proactive and dedicated to work even without supervision

- Maritime knowledge / background is required

We are looking for people with commitment, integrity and dedication. If you are an energetic professional seeking to enhance your career and to set sail with us, please send your applications and CV.

Summary:

• Basic up $8000
• Location : East
• AWS + VB
• Good career progressions

Job Responsibilities:

• Create comprehensive project plans, schedules, and resource strategies to meet project goals and deadlines.
• Develop design concepts, select appropriate equipment, and allocate manpower efficiently.
• Conduct site inspections to identify challenges and mitigate potential risks.
• Oversee the installation, commissioning, and daily operations of pipe jacking equipment.
• Track project progress to ensure timelines and budgets are met.
• Collaborate with clients, contractors, and stakeholders to facilitate smooth project execution.
• Ensure all activities comply with local regulations and safety standards.
• Address technical issues with innovative problem-solving approaches.
• Compile and maintain detailed project documentation and reports.

Requirement:

• Bachelor’s degree in Civil Engineering or a related field.
• At least 5 years of experience in site supervision and project management.
• Flexibility to work across Singapore, Indonesia, and Hong Kong based on project needs.
• Proven success in delivering projects within Singapore.
• Strong expertise in pipe jacking techniques, equipment, and materials.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a Ops Lead. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB TYPE

Long Term Contract

ROLES AND RESPONSIBILITIES

• As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team.
• Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction.
• You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery Excellence with advanced proficiency in each. Oversee the day-to-day operations of the service delivery team.
• Ensure timely delivery of services and maintain high levels of customer satisfaction.
• Manage the team's performance and provide guidance and support as needed.
• Collaborate with other teams to ensure seamless integration of service delivery solutions

Mandatory skillset:

1. Communication Skill

2. Troubleshooting and Analysis Skill

3. Manage a team of > 5 people before

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Keerthana Ramakrishnan

Avensys Consulting Pte Ltd

EA License 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Job scope

• General administrations & co-ordinations for smooth operations.
• Assist in planning and adjustment of manpower scheduling.
• Compile and consolidate manpower strength.
• Work with human resource on employee development and performance appraisal.
• Answer employee questions regarding operations.
• Perform other ad-hoc duties as and when required.
• Able to swim will be added advantage.

Job requirement

• Diploma or equivalent with 1 year experience in operations or administrative support within fast-paced environment.

• Strong organizational and time management skills with the ability to multitask and prioritize tasks effectively.

• Strong problem-solving skills and the ability to adapt to changing priorities.

• Able to communicate well with employees of different profile.

• Ability to work independently and as part of a team, demonstrating a proactive and collaborative approach.

Due to the company's plan to increase its presence and expand its business, we are looking for a responsible and committed Sales Operations.

You will be based in Singapore, and will be responsible for coordinating information (as in enquiries, questions or issues) between the customers and the relevant internal stake holders and also for coordinating information (as in pricing and product availability) between the company and suppliers/partners. Your role’s main focus is to maintain the effectiveness of our communications to ensure that the sales of the company is maintained by responding in a timely and accurate manner to customers and suppliers alike. Your first task is to familiarize yourself with and achieve a complete grasp of the primary business process in order to perform your duties and also to be ready to support any function of the primary business process (particularly for the Building Services business unit). In addition, you will perform any secondary functions that the Senior Executive, Business Administration might assign you to. You are part of the Operations Team and will report to the Senior Executive, Business Administration.

What will you do?

• You are to support the Business Development and Sales Department particularly the Building Services business unit to generate more sales to increase the company profit.
• You are to prepare documents such as quotations, meeting minutes, project lists and sales reports for the Building Services business unit.
• You will proactively generate sales leads for the Building Services business unit (LinkedIn, BCI, etc.)
• You are to conduct market surveys and identify opportunities and trends in the market.
• You will also coordinate and negotiate to get the best price for the procurement of products with the suppliers.
• You shall ensure that payments from customers will be made on time.
• You shall also support any function of the primary business process when needed.
• You will provide support for any task(s) that the Senior Executive, Business Administration assigns to you.
• You will also conduct sourcing when customers are requesting for products that we do not normally stock.
• Effectively communicate all information that you have obtained or created to your direct report and the management.

What should I bring?

• You are looking for a stable and progressive career.
• Proactiveness and willingness to learn.
• Ability to work under pressure and meet tight deadlines.
• Systematic, and ability to multi-task and stay focused.
• Drive with enthusiasm to succeed in task(s).
• Responsibility and dedication when performing task(s) assigned to you.
• Good communication skills and ability to foster good personal relations.
• Exhibit a “team player” mentality and is able to prioritise tasks and think strategically.
• Fluent in English; other languages are assets.

Facilities & Equipment

1. Perform routine maintenance of Medical & Non-Medical equipment in accordance to maintenance schedule

• Medical Equipment includes (Wards Only) :

- Wheel Chair

- Geriatric Chair

- Commode Chair

- Hospital Bed (6 Monthly)

• Non-Medical Equipment includes (Wards & General Areas) :

- Sanitary Fixtures

- Electrical Fixtures

- Furniture

2. Perform non-routine maintenance of Medical & Non-Medical equipment when requested by the wards / offices

Store Management

3. Receive all purchases delivered to the Nursing Home

4. Ensure that all store issues are supported by store requisitions either by sales order or requisition form

5. Ensure that goods delivered to user department are properly acknowledged by user on the Delivery Order

6. Assist in maintaining store records to account for inventory control

7. Assist in organizing the Store properly to ensure that goods are properly kept and identified and easily accessible

Purchasing

8. Source quotation for medical / non-medical supplies & services based on user’s request

9. Prepare Purchase Request Form (PRF) for Management’s approval

10. Prepare Purchase Order (PO) upon approval of PRF and submission to vendor for acknowledgement

11. Acknowledge receipt of medical/ non-medical supplies & services purchased along with tax invoice

12. Submit endorsed tax invoice along with official St. Andrew’s Nursing Home (SANH) PO to finance for payment

13. Ensure timely tracking of PRF, PO and Payment status in stages via SANH PRF / PO / AP tracking system

14. Ensure all PRF, PO and Payment invoice are duly endorsed by the appropriate approving authority

15. Ensure all duly endorsed PRFs are converted to PO and sent to the respective vendors for acknowledgement

16. Coordinate between vendors for delivery of items / services upon acknowledgement of PO

ADDITIONAL DUTIES

17. Any other duties as assigned by Supervisor

JOB REQUIREMENTS

• GCE O Level
• 2 – 3 years of related working experience

Make an Impact by

To lead and manage the GPU Infrastructure-as-a-Service (IaaS) platform. This role will oversee the GPU infrastructure, storage infrastructure and associated services, ensuring seamless integration and operation.

Infrastructure and Resource Management:

• Manage the maintenance and operations of Data centre with liquid cooling setup that hosts the GPU cloud.
• Optimization of GPU infrastructure and associated hardware.
• Optimize resource allocation to meet the performance requirements of both data centre operations and cloud hardware operations, as well as cost-effectiveness goals.
• Lead the operations team to ensure compliance to the SLA needs of customers and the product.
• Enhance system scalability and reliability through automation and continuous improvements. Enforce industry-standard operational process with reference to standards like ISO 27001 or equivalent in the data centre and cloud operations

Operational Excellence:

• Handle general incidents, including operations management and escalation management across the AI cloud product.
• Develop and implement operational strategies to ensure the reliability and efficiency of our GPU Cloud infrastructure.
• Collaborate with other departments to streamline processes, enhance customer experience, and meet service level agreements.
• Support services and improve the lifecycle of GPU cloud hardware and the data centre environment with monitoring, logging, and alerting through deployment, operation, and refinement.
• Establish Ops systems/processes (SOPs, EOPs etc) and to manage daily operational issues.
• Possess strong operational management skill set, which involves organising the internal cross functional teams and external vendors to ensure an efficient and resilient ops setup.

Team Management:

• Build and lead a high-performing operations team to foster a culture of innovation, collaboration, and continuous improvement.
• Set clear goals and objectives, mentor team members, and drive professional development initiatives.
• Oversee resource management and allocation to optimize team productivity and effectively meet operation goals.

Security and Compliance:

• Lead security incident management processes, focusing on identification, containment, and resolution of threats in the data center environment and GPU cloud hardware.
• Enforce best practices for security and compliance.
• Stay abreast of industry security trends and implement measures to safeguard customer data and platform integrity.

Skills for Success

• Proven track record of managing and escalating complex cloud and data centre infrastructure issues and leading operation teams.
• Experience in liquid cooling operations would be great
• Strong understanding of hardware infrastructure operation, security, management, and best practices.
• Excellent leadership, communication, and interpersonal skills, with the ability to lead cross-functional teams.
• Proficiency in managing customer interactions and improving service delivery to enhance customer experience.
• Experienced in Linux and hypervisor administration for GPU infrastructure and cloud.
• Complex technical problem-solving with a proactive approach to system operation and optimization.
• Knowledge of storage technologies and experience in capacity planning, troubleshooting, and data protection.
• Experience in GPU and GPU infrastructure management, including configuration, monitoring, and performance.

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

• Coordinate, direct, and monitor cleaning services across the zone
• Supervise and manage cleaning teams
• Monitor quality control and implement improvements
• Coordinate schedules and resources
• Build and maintain strong relationships with clients
• Manage inventory of cleaning materials and equipment, including ordering and stock control
• Oversee the servicing and maintenance of cleaning equipment
• Provide comprehensive training to new staff on:
  - Cleaning standards and quality expectations
  - Health and safety protocols
  - Equipment and machinery operation

COMPANY DESCRIPTION

About NTUC Health Co-operative Limited

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

RESPONSIBILITIES

Our goal is to help elderly individuals maintain independence and quality of life while remaining in the comforts of their own homes. We aim to provide quality services designed to meet various care needs, from basic personal assistance to specialised nursing care, ensuring seniors receive appropriate and compassionate support.

In this role, you will be responsible for providing mentorship, guidance, and professional development to Care Associates as well as actively participating in quality improvement initiatives to continuously refine care processes and elevate service excellence. Additionally, you will play a key role in fostering a supportive team environment and implementing best practices to enhance client satisfaction and operational efficiency.

You would

• Provide and exemplify organisational standards for home personal care services
• Conduct regular field visits to ensure care is delivered according to expected standards
• Manage a team of Care Associates, offering mentorship, direction, and advocacy
• Communicate effectively with the team regarding guidelines and updates on care standards
• Monitor and manage the deployment schedule, leave, and medical leave of Care Associates
• Coordinate and arrange for regular reassessments of care plans to ensure continuity of care
• Maintain inventory and records of consumables and equipment required for service delivery
• Participate in quality improvement initiatives to enhance care processes
• Lead or participate in initiatives aimed at driving revenue growth and increasing service utilisation

You are

• Holder of Higher Nitec in any discipline
• Experienced in eldercare, healthcare, or hospitality, along with relevant leadership experience, would be advantageous
• Able to thrive in a collaborative and dynamic environment
• Skilled in communication and stakeholder management
• Passionate in community services and service-oriented
• Proficient in Google Suite Applications

This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i"). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to NTUC Health's PDPA and e2i's PDPA.

Regional Business Operations Lead

Position Overview
We are seeking an experienced and dynamic Senior Director of Account Business Operations to join our team, focusing on driving strategic initiatives and managing a high-performing, multi-functional team providing facilities management services for our Asia Pacific global technology client. This role is crucial in enhancing client relationships, delivering exceptional service, and achieving key performance indicators. If you are passionate about fostering partnerships, leading transformative programs, and possess strong commercial acumen, we want to hear from you!

Key Responsibilities

• Client Relationship Management
  Proactively cultivate and nurture strong partnerships with key client stakeholders to ensure alignment and satisfaction.
  Collaborate closely with the client to translate their Objectives and Key Results (OKRs) into actionable, results-driven programs and initiatives.
  Collect and analyze client feedback to continuously improve service delivery and maintain high-quality standards.
• Program Development and Management
  Shape and implement a comprehensive program management strategy that leverages best practices, tailored to meet the unique needs of the account.
  Work in tandem with account Subject Matter Experts (SMEs) to develop and execute innovative regional programs in areas such as program management, communications, business insights, vendor management, procurement, governance, performance management and transformation.
  Act as a key liaison between account SMEs and the wider account team to ensure seamless service delivery and operational excellence..
  Oversee the “Engine Room,” a dedicated transformational team focused on optimizing processes and driving continuous improvement, enabling operations teams to concentrate on core service delivery.
• Team Leadership
  Lead and inspire a diverse team of 20 SMEs, ensuring they are equipped with the tools and personalized support needed to excel in their roles.
  Foster an environment of open communication and cross collaboration, encouraging team members to share ideas and contribute to collective goals.
  Utilize your leadership acumen to influence and motivate the broader operations team, driving impactful results.
• Strategic Planning and Execution
  Lead and champion strategic initiatives that align with both client objectives and account goals, driving long-term success.
• Contract Governance and Administration
  Serve as the primary governance and contract administrator, ensuring all contractual obligations are met.
  Rigorously monitor compliance with contractual obligations while striving to exceed Key Performance Indicators (KPIs).
  Maintain robust scoring mechanisms for strategic KPIs that incentivize high performance and transparency.
  Uphold a comprehensive governance and reporting framework, ensuring accountability and transparency.
  Ensure ongoing maintenance of the master service agreement and local country agreements, aligned with JLL standards.

Required Skillsets

• Client Focus & Relationship Management
  Demonstrated ability to effectively engage with a wide range of stakeholders, including JLL and client executives, to build trust and foster collaboration.
  Strong conflict resolution skills, with a proven ability to navigate complex situations while balancing client needs with organizational objectives.
  Professional and proactive approach to customer service, with a commitment to delivering exceptional stakeholder engagement experiences.
• Leadership and Team Development
  Proven track record of effectively leading and developing high-performing teams, fostering an inclusive and motivating work environment.
  Experience in promoting a culture of collaboration, constructive feedback, and continuous professional development among team members.
  Ability to coordinate activities across multiple functions and departments to achieve operational success and drive team synergy.
• Program Management & Organizational Skills
  Exceptional planning and organizational skills, with the ability to prioritize competing tasks and meet tight deadlines in a fast-paced environment.
  Flexibility and adaptability to navigate rapidly changing circumstances and address complex issues as they arise.
  Strong aptitude for managing multiple projects simultaneously while maintaining a focus on quality and detail.
• Problem Solving & Strategic Thinking
  Resourceful and innovative thinker, skilled at navigating ambiguous situations in a dynamic and evolving business landscape.
  Strong analytical capabilities, with a proven ability to develop and implement long-term, strategic solutions that drive value.
  Open to exploring new ideas and challenging the status quo, fostering a culture of continuous improvement and innovation.
• Communication & Interpersonal Skills
  Excellent verbal and written communication skills, with the ability to convey complex information clearly and persuasively.
  Proficient in writing and interpreting contracts, ensuring all stakeholders are aligned and informed.
  Strong attention to detail, ensuring that all outputs are consistently high quality and meet organizational standards.

Qualifications

• 10+ years experience in facilities, property management, consulting or a related field with a strong background in client relationship management and program execution.
• 5+ years experience in a diverse leadership role.
• Bachelor’s degree in a relevant discipline or equivalent experience/certification preferred.
• Proven ability to lead large-scale business operations across multiple countries in the Asia Pacific region, demonstrating cultural sensitivity and adaptability.

Join us to shape and drive exceptional client experiences while leading a dynamic team in a collaborative environment. Your leadership will make a tangible impact on our operations and client satisfaction!

Company Description

GN Hearing Pte. Ltd is a distributor of hearing aids and accessories for GN Group in Singapore and Malaysia. The company supplies hearing aids directly to hospitals and private clinics in Singapore and Malaysia. Candidates will have the opportunity to work on life-changing products and be part of a team committed to enhancing the lives of people with hearing loss.

Role Description

We are hiring for the position of Logistics Specialist.

Oversee the operational and logistics needs for Singapore and Malaysia business with hands-on proactive management of Inventory and supply chain stakeholders to enhance efficiencies

and drive synergies.

Job Requirements

- Manage inventory for the hearing aid distribution business in Singapore and Malaysia.

- Responsible for accurate inventory forecast planning for all stock and marketing material.

- Follow-up on supply and product availability issues with supplier.

- EOL (End Of Life) SKU planning and execution

- New product launch operational planning

- Quarterly inventory stocktaking

- Order processing and delivery to Singapore hospitals, retail clinics and suppliers.

- Coordination with production, lab technician and suppliers.

- Handling returns, replacements and repairs of hearing Aids.

- Obtaining & evaluating all relevant information to manage inquiries and complaints.

- Escalating issues of commercial sensitivity including trends.

- Record details of product issues for accurate execution of good distribution practice requirements.

- Uploading of new stock into the ERP system.

Qualifications

- At least 2 years experience in customer service.

- At Least 2 years experience in inventory management.

- Passion in offering the highest level of customer care and support to partners.

- Process-oriented with a track record of completing tasks in a structured and orderly manner.

- Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and external stakeholders.

- Fluent in both English and Mandarin.

What we offer:

- Attractive salary and benefits.

- An inclusive work environment with excellent work culture.

At GN Hearing Pte. Ltd. we are committed to creating an inclusive workplace that celebrates diversity of backgrounds and cultures. We welcome applications from individuals with different abilities, and individuals from all races, ethnicities, genders, religions, and beliefs.

Job Description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for Service Delivery Operations Lead whohas proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Service Delivery Operations Lead

Job Description:

As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team.

Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction.

You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery Excellence with advanced proficiency in each.

Oversee the day-to-day operations of the service delivery team.

Ensure timely delivery of services and maintain high levels of customer satisfaction.

Manage the team's performance and provide guidance and support as needed.

Collaborate with other teams to ensure seamless integration of service delivery solutions

Mandatory skillset:

1. Communication Skill 2.

2. Troubleshooting and Analysis Skill

3. 3. Manage a team of > 5 people before

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Seema Verma

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement:

We take your personal data protection seriously and adhere to both EU and local data protction regulations.

Upon submission of your CV, you grant Avensys Consulting permission to retain your personal information in our electronic database, unless you specify otherwise. This data will be used to evaluate your suitability for current and potential job openings within our organization. Should you wish to have your personal data removed at any point, a simple notification to us will suffice.

Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants.

• acting as contact points for all agency or organizational personnel;
• keeping lists of the agencies or personnel representing the person, agency or organization;
• facilitating meetings and cooperation among people, agencies and organizations;
• identifying problems in communications among these groups;
• collaborating and communicating with necessary constituents and the public;

Responsibilities:

• Collaborate with Inventory, Shipping, and IT teams to ensure proper storage allocation for incoming goods and arrange transportation for outbound shipments to retail outlets and customers
• Monitor and manage current stock levels, generating reports to track inventory movement
• Develop and implement system solutions to improve and streamline logistics processes.
• Ensure on-time delivery of goods to retail outlets and customers

Requirements:

• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word)
• Minimum Diploma
• Ability to perform well under pressure in a fast-paced environment
• Knowledge of ERP and MYOB an additional advantage