Founded in 2014, Laundryheap is one of the young, leading, and fastest-growing UK-based tech startups. Our dedicated teams pick up, clean, and deliver laundry and dry cleaning within 24 hours. We are currently operating in 12 countries, including the UK, the US, and the UAE. Our aim is to grow further, and we want you to be part of it!

We have big ambitions for the sustainability of our start-up as well as the industry. After a successful expansion last year we are now looking for a RRegional Vendor Operations Manager to help our team in achieving the best results and drive the business forward. This is a great opportunity to join a dynamic company with a vibrant team of individuals who can help you grow with us! 

THE ROLE:

Reporting into the Senior Divisional Manager, the Regional Vendor Operations Manager will be responsible for the growth and performance of our Partner base. 

Your role will include, but is not limited to:

• Onboarding and daily operational management of Partner facilities in your allocated region. This includes, ensuring high quality processing & output and liaising with internal and external stakeholders.
• Smooth out any operational issues with your allocated Partners, in a timely and professional manner, including crisis and escalation management.
• Coordinate with the Partner Operations team to ensure all tasks are completed, and order management is controlled as per the set deadlines.
• Ensure all Partner KPIs are met or exceeded. 
• Ensure monthly Partner catch-ups that address areas such as customer complaint resolutions, pricing/contract negotiations and scalability. 
• Complete weekly Audits for your Facilities and provide clear actionable points to improve processing compliance.
• Implementation of any transformation projects to ensure that all processes, physical requirements and training are completed for your Partner facilities.
• Coordinate with the regional account managers and customer operations team to improve customer satisfaction and quick issue resolution.
• Document management, summarizing processes, learning, and helping to replicate successful models across international markets where needed.
• Work with internal teams on a series of different projects as required, to improve the overall operations and quality of Partnerships.
• Keep up-to-date and familiar with all departmental operational changes to understand the sourcing requirements.
• Ensure adequate processing capacity for orders in your region by scaling current partners or sourcing,, engaging and closing partnership leads, alongside the business development team.

Requirements:

• Minimum 3 years of previous experience in a similar role.
• Excellent communication and relationship-building skills.
• Must be able to conduct presentations, discussions and negotiations with international and external stakeholders.
• Strong negotiation skills, with an understanding of budget restraints.
• Must be comfortable analysing data sets and must possess the ability to express clear, logical thinking.
• Must be organized and a self-starter.
• Ambitious & entrepreneurial.
• Hungry for progression & process-driven.
• A keen eye for detail.
• Should be comfortable multitasking in a high-energy environment.
• Needs to be able to adapt to highly dynamic situations.

Desired, but not essential:

• Experience with Partner acquisition CRMs and/or digital sales.
• Exposure to business intelligence platforms such as Data Studio.
• Experience in working in different markets internationally, with strong cultural awareness.
• 3+ years of experience in a high-growth start-up environment.
• Can ideally demonstrate a highly numerate and commercial mindset. 
• Exposure to dealing and negotiating with commercial businesses. 
• Experience working in/with a busy dry cleaning/laundry business.

Note: Candidates who are Singapore Nationals or candidates with Work Visa can only apply for the role.

Contract:

Full time, 40 hours. 

We love to work with ambitious, proactive people who have a can-do attitude and are confident decision-makers. So, if this sounds like you, take this opportunity and apply to join the International Laundryheap Team today!

• Research hardware and software solutions and create plans, including layouts and product specifications, for all data communication networks resulting from meeting
• Present findings in report format to appropriate personnel and explain how the new communications network will address current issues
• Secure all hardware and software required for network solutions or supervise network administrator tasked with securing all hardware and software
• Plan out network installation and/or upgrade project, assign milestone tasks to support personnel and meet company deadlines for full implementation, including network and user station set-ups and permissions, installation of all software and end-user security
• Assign and supervise network support staff in their daily activities and during special projects

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

We are seeking an Analyst to be part of the Payments Sales Business Management team that supports APAC-wide initiatives across the Payments Sales business management function.

As an Analyst in the Payments Sales Business Management team, you will be responsible for assisting the Payments Sales Business Managers to manage financials for sales teams and support projects to propel revenue growth strategy and business priorities. You will be responsible for preparing sales management financial reports, business review presentations, data analytics on clients and internal activities and communication to different stakeholders. This role offers an excellent opportunity to gain holistic view of the sales cycle, coverage business management skills and close interaction with front offices including sales and bankers.

Job responsibilities

• Assist the APAC Payments Sales Business Managers to support Payments Sales Heads to propel revenue growth strategy and business priorities

• Create content to support business reviews such as resourcing and revenue performance and sales budget planning

• Work with Planning & Analysis team to ensure accurate client analytics that meet the business needs

• Improve sales discipline by administrating coverage maintenance, monitoring pipeline and following up deal execution with partnership of Deal Control team

• Project manage existing and new business initiatives and complete in a timely manner, whilst handling ad-hoc requests

• Partner closely with other Payments function Business Managers to ensure priority alignment and process consistency

• Identify opportunities for business and process improvements

• Develop in-depth understanding of the business, products, systems and end to end flows

Required qualifications, capabilities, and skills

• Bachelor’s degree in Finance, Business, Accounting or a related discipline

• Minimum of 1 year of experience in Finance, Strategy or Business Management in the banking industry

• Ability to work independently and under pressure in a very dynamic environment

• Excellent attention to detail, articulate in written and verbal communication and can present and support their own conclusions to senior audiences

• Proficiency in Microsoft Excel and experience in generating high quality PowerPoint documents

• Strong analytical, problem solving skills with an ability to multi-task and dynamically prioritize or adapt with ever-changing and sometimes conflicting demands

• A thorough understanding and appreciation of risks and controls, with motivation to improve processes and resolve outstanding issues

• A self-starter with an excellent attitude, motivation and an ability to learn quickly

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=ecf6f2b4946e5581819f73def6f4c83d

Info can be shared: -

• Basic Up $2900 + Allowance + AWS + VB
• Pioneer
• 5.5 Days ;
• Mon - Fri: 8:30 a.m. to 5:30 p.m.
• Saturday: 8:30 a.m. to 12:30 p.m.

Your Responsibilities: -

• Answer customer inquiries and handle complaints related to shipments.
• Prepare payment vouchers, verify vendor costings, close all shipment files, and file documents accordingly.
• Communicate efficiently with customers, shipping lines, transport teams, trucking partners, and overseas offices to ensure smooth pickup/delivery of shipments.
• Ensure customer requirements are met and keep customers updated on their orders.
• Bill and collect related charges timely from the consignee or its agent.
• Follow up effectively with airlines/overseas offices on any short-landed, damaged, or discrepancy cargo.

You will need: -

• Experience in Zero-GST Warehouse.
• Knowledge in freight forwarding, import & export procedure and permit declaration.
• 3 years of relevant work experience in a warehouse environment.
• Only Singaporean may apply

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Job requirements:

• Minimum Diploma and above in relevant field
• Minimum 5 years of working experience in similar capacity.
• Excellent communication and interpersonal skills
• Excellent team player and friendly individual
• Able to multi-task and work in a fast-paced environment
• Willing to work on weekends, public holidays, and rotating shifts
• Strong operational and leadership skills
• Able to source, retain and motivate team members.

Job duties & responsibilities:

• Ensuring incoming staff complies with company policy.
• Training staff to follow restaurant procedures.
• Maintaining safety and food quality standards
• Keeping customers happy and handling complaints
• Organizing work schedules
• Keeping track of employees’ hours
• Recording payroll data
• Ordering food, linens, gloves and other supplies while staying within budget limitations
• Supervising daily shift operations.
• Coordinating daily front- and back-of-house restaurant operations
• Controlling operational costs and identifying ways to cut waste.
• Appraising staff performance
• Interacting with guests to get feedback on product quality and service levels.

Job Details:

• Employment Type: Full-Time
• Monthly Base Salary: Up to SGD 4,000 per month
• Industry: Fashion Apparel/Footwear
• Work Schedule: 5 Days (Monday to Friday), Standard Office Hours
• Location: MacPherson, Singapore

Key Responsibilities:

• Conduct thorough analysis of market trends, customer preferences, and competitor activities to identify both opportunities and potential risks.
• Collaborate closely with the marketing team to ensure that merchandising efforts are effectively aligned with promotional campaigns.
• Maintain the categorization of Product Item Attributes to ensure accurate classification.
• Perform weekly analysis of product sell-through and generate monthly data reports as required.
• Provide extensive merchandising support and engage in cross-functional collaboration on key projects.
• Take full accountability for sales performance, pricing strategies, inventory management, buying decisions, allocation processes, grouping strategies, and markdown plans.
• Coordinate the planning and execution of product launches, and liaise with the Logistics Department to ensure smooth delivery.
• Work closely with the Visual Merchandising team to develop and implement in-store display guidelines.
• Provide strong leadership and guidance to the merchandising team, fostering their development and enhancing their skills and knowledge.
• Regularly train and mentor team members to help them grow professionally.
• Ensure efficient reporting to the Department Head on weekly action plans, keeping them informed of progress and any challenges faced.

You will need: -

• Diploma / Degree in Business, Retail Management, Statistics, Business Analytics.
• Minimum of 2-3 years' experience in Merchandising, Retail Buying, or relevant field.
• General knowledge of Merchandising and Buying processes, with strong product knowledge.
• Strong working knowledge of Excel with good analytical skills.

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Overview: -

• Jurong Island -Transport Provided: Jurong East/Lakeside MRT
• Basic Salary: $6000 to $6500 + AWS
• 5 Working days - 8.00am to 4:45pm

Your Responsibilities: -

1. Oversee and manage the overall budget expenditure and headcount in the departments.
2. Responsible for the department’s workplace safety and health.
3. Lead and manage ECR reduction and closure.
4. Ensure the entire department follows the Company’s MS Control systems, policies, SOPs, and complies with all regulatory requirements.
5. Ensure that production is operating smoothly and efficiently.
6. Responsible for staff development and training to ensure optimal competency.

You will need: -

• Bachelor's degree in Chemical Engineering or equivalent
• 8 years of relevant experience in the chemical manufacturing industry, with at least 5 years in a similar role
• Experience in managing or participating in ISO certification processes
• Strong working knowledge in chemical plant management

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Info can be shared ATM: -

• Basic UP $3000 (W Exp) + VB
• 6 days (Office hour)
• Mandai

Your Responsibilities: -

• Produce simple woodworks such as wardrobes, cabinets and tv-console based on drawings with no supervision
• Build furnitures by using raw materials or pre-constructed items
• Carpentry skills with furniture constuction, wall and door paneling
• Take measurements and calculate the size/size/number of materials needed
• Assemble, install, and repair furniture in a workshop or client's house using machine/hand tools

You will need: -

• Min. 2 years relevant working experience

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

• Handle and prepare tender submission for M&E works.
• Responsible for interpretation of specifications, compliances, terms and conditions, drawings and any other relevant document.
• Prepare tender clarifications, investigation of clarification response by communicating with relevant stakeholders.
• Assist in the presentation slide, technical write up for tender interview and attendance of tender interview.
• Suggest Value Engineering solution for MEP works and any other business, if required in the tender.

Requirements:

• Degree in Mechanical/Electrical Engineering
• At least 7 years in tender preparation and site management experience in Building Construction Projects.
• Good knowledge in M&E works, planning capability and authorities’ compliance.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

• Overall, responsible for the quantity surveying activities, ensuring accurate cost estimation, cost control, and cost management throughout project.
• Prepare and check Bills of Quantities, cost estimates, and tender documents.
• Give expert advice on cost-related matters to project teams, ensuring adherence to budgetary constraints.
• Liaise with project managers, engineers, and other stakeholders to identify cost-saving opportunities and recommend value engineering solutions.
• Perform regular cost assessments and prepare reports detailing project cost performance, variations, and potential risks.
• Evaluate and negotiate subcontractor and supplier contracts, ensuring favorable terms and conditions.

Requirements:

• Degree in Quantity Surveying or equivalent
• At least 7 years as a QS Manager experience in Building Construction/Hospital Building Project.
• Good knowledge of quantity surveying principles, cost estimation techniques, and cost control procedures.
• Able to read and interpret structural drawings.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

Able to handle day to day operations. Must be familar with f&b operations. Must have valid driving license and be willing to drive. Able to handle monthly stocktake and inventory audits. Must be able to read, write and speak english. Able to use basic microsoft programs. 6 Day work week. Standard MOM rules applies.

Job Description

You will be involved in the areas of Sales & Marketing in Group Insurance business, and understand the process of servicing intermediaries on existing renewal business to achieve high renewal retention and business development

The Job

• Sales Supports in servicing renewal accounts via intermediaries;

• Flow down renewal data to BPO for billing and liaising with operation team to resolve operational matters; • Undertake any other projects assigned from time to time such as products /services enhancements, market analysis;

• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;

• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks; and

• Highlight any potential concerns/risks and proactively shares best risk management practices.

Our Requirements

• Degree or equivalent industry qualifications;

• Strong interpersonal skills & relationship-building;

• Energetic and sales oriented individuals;

• Adaptable and able to work independently and under stress;

• Soft skills in relationship building;

• High level of integrity, takes accountability of work and good attitude over teamwork; and

• Takes initiative to improve current state of things and adaptable to embrace new changes

Interested candidate please share your resume to [email protected] with all details like current salary , expected salary and notice period

Regards

Shashi(R23112213)

Just Recruit Singapore Pte Ltd (EA12C6295)

Job Purpose

You will report to Team Lead, Business Processing (Group Insurance Operations), and the key role is to carry out the daily tasks of the business processing function and process review.

The Job

• Issuance of policy contracts and endorsements;

• Issuance of policy adjustment, member movement;

• Responsible for premiums computation and experience refund;

• Ensure tax invoices/endorsement schedules/medical cards are issued timely;

• Liaise with direct clients/agents on employee benefits related queries via all channels;

• Fronting of digital solutions to clients/agents to champion for digitisation;

• Attend to escalations independently and recommend sound resolutions;

• Ensure the accuracy of records entries & proper documentation;

• Participate in projects which improve operations efficiency and effectively review the current processes and initiate improvement;

• Participate in User Acceptance Testing prior to deployment of changes in system;

• Maintenance of Department records and endorsements;

• Administration of data to provide reports required to track Department’s progress;

• Provide administrative support and perform ad-hoc tasks as assigned by Team Lead;

• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;

• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks; and

• Highlight any potential concerns/risks and proactively shares best risk management practices.

Our Requirements

• Degree from recognized institution;

• Preferred at least 1 year relevant experience specializing in insurance administration/business processing;

• Applicant along with experience in processing group insurance policies will be an advantage;

• Good time management, good analytical skills, detailed-oriented and pro-activeness;

• Task and results oriented, and a good team player

• Mathematically inclined and with good communication skills; Assistant Manager, Business Processing SG Group Insurance Operations SG Group Insurance

• Highly proficient in Microsoft Excel. The job requires significant data sorting and manipulation;

• Proficient in other Microsoft Office applications;

• High level of integrity, takes accountability of work and good attitude over teamwork; and

• Takes initiative to improve current state of things and adaptable to embrace new changes.

Interested candidates apply for this role via pressing apply button or send resume directly to [email protected]

Regards

Shashi (R23112213)

JUst Recruit Singapore (EA12C6295)

Micron Technology’s vision is to transform how the world uses information to enrich life and our commitment to people, innovation, tenacity, collaboration, and customer focus allows us to fulfill our mission to be a global leader in memory and storage solutions. This means conducting business with integrity, accountability, and professionalism while supporting our global community. Micron’s teams of dreamers, visionaries, and scientists have redefined innovation—designing and building some of the world’s most advanced memory and semiconductor technologies. Information Security Protection processes from within all business units with connectivity to corporate information security strategy is fundamental to protect Micron’s mission.

As the Frontend Manufacturing IP Security Senior Engineer, you will be responsible to help transform how the corporate Cyber and Information security strategies connect and integrate into all Micron technology and business teams. You will work directly with local business unit information security teams to advocate and coordinate global security initiatives within the business areas, bring in real world security threat and awareness training campaigns, as well as leader or general population security awareness campaigns. A primary attribute of the role is to be the conduit for feedback between Global Security and Micron’s business area teams. Equally important is working with Frontend Manufacturing teams to internally assess and establish best practices within the business communities while bringing insights from local successes to a broader Micron community. With business and information knowledge, you will be a partner with Global Security and business leadership to create and enable Micron’s overall security strategy. In this, you will gain a broad perspective by working on a variety of information sources, control solutions, and dynamic business conditions across a global organization to analyze issues, make well-reasoned recommendations and solve problems to protect and enhance organizational value.

Responsibilities:
• Collaborate and conduit two-way interaction with Global Security Team and business areas supporting roadmaps, strategies, and requirements from both perspectives. Bridge security goals and commitments with articulated business needs driving towards a common set of goals and objectives
• Partner to create, advocate, and present across-the-business security campaigns, awareness, and cultural messaging. Assessments of security influence across Micron
• Partner with Global Security Team, BISO and Data Protection Community to develop associated processes and automation requirements to enable.
• Coordinate with experts on various topics to present and provide education around their areas of expertise. Create opportunities to increase security knowledge within the Data Security Community
• Coordinate leading and lagging metrics and to security problems, solutions, and business processes. Partner to enable a business facing dashboard support security strategies and needed efforts
• Provide coordination for the Data Protection Community and BISOs to drive best practices and creative solutions to data security problems. Drive to enable common guidance and goals (records and access management, unstructured data solutions, vendor and contractor access/data models)
• Partner with BISO representatives to drive best-known-methods within organizations supporting security culture and collaborate opportunity to expand
• Must be able to understand and effectively communicate vision and technical concepts in appropriate terminology at all levels of the organization
• Ability to balance security with end user productivity and operational impacts in a large organization to provide transparent, secure solutions
• Strong Agile development knowledge, build in increments and iterate
• Excellent organizational skills and the ability to see solutions to their conclusion
• Ability to be self-directed and a fast learner and ability to gain understanding of new solutions
• A sense of urgency, prioritization, and growth mindset
• Demonstrated ability to promote security practices and drive improvements into organization’s overall security framework
• Advantages with CISSP/CISM/CISA/ISO27001/PMP certification
• Equivalent experience in industry on Intellectual Property or Cyber Security
• Understanding of information technology general controls, process and structure
• Proven communication skills with cross-functional leaders
• Strong skills in decision-making, prioritization and problem solving
• Strong skills in Project management and organization change management

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Risk Management organization oversees risk-taking activities and assesses risks and issues independently of the front line units. We establish and maintain the enterprise risk management framework that ensures the ability to consistently identify, measure, monitor, control and report material aggregate risks.

We’re currently looking for a high caliber professional to join our team as Senior Vice President, Operational Risk Senior Officer 1 - Hybrid (Internal Job Title: Operational Risk Sr Officer I - C14) based in Changi Business Park, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

The Operational Risk Senior Officer I is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.

In this role, you’re expected to:

• Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
• independently assess risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
• Governance and oversight may include (not limited to) technology operational risk, cyber risk for example.
• Serves as a subject matter expert for all performance issues that surface.
• Issues Management [Key Performance Indicator (KPI)/ Key Risk Indicator (KRI)/Corrective Action Plans)
• Resolves transactional level escalations coming from the vendor or internal partners
• Analyzes a multitude of scorecards/performance management tools in an attempt to mitigate exposure (risk/financial/regulatory)
• Monitors goals are met through performance, risk and relationship oversight of our extended supply chain and ensures compliance
• Collaborates to resolve any issues which fall within the terms of the contract. Escalate those that require commercial or legal support.
• Develops and maintains relationships across the business users and Lines of Defense to better understand and deliver customer requirements by responding to changes in the internal and external business environment
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

Qualifications:

• 10+ years relevant experience
• Outstanding communication and influencing skills through all levels of the organization and with external partners and vendors. Exceptional relationship management skills; must be able to address and resolve conflict while maintaining relationships. In depth knowledge of Mortgage Servicing Operational processes and technology platforms supporting the Operations. Ability to effectively communicate complex topics to a broad audience.
• Detailed oriented with analytical skills, as the role requires a large amount of data manipulation and presentation. Expert in Microsoft Office Tools.
• Third Party Oversight/Vendor Oversight experience preferred
• Experience in Second or Third Line of Defense (Operational Risk Management, Internal Audit)

Education:

• Bachelor’s/University degree, Master’s degree preferred

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software, like OpenTable and PeachWorks
• Strong leadership, motivational and people skills
• Acute financial management skills
• Able to work on weekend and public holiday

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Join Financial Accounting Advisory Services within Assurance and you will assist our clients to address the accounting and financial reporting challenges facing their business. You will be part of a team that provides insight and services that accelerate analytics, decision-making and innovation to build a stronger and more efficient finance function.

You will experience ongoing professional development through diverse experiences, world-class learning and individually tailored coaching. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well this is just the beginning. Because your professional development is important to us and we are fully committed to helping you realise your potential.

The opportunity

The Financial Accounting Advisory Services (FAAS) team works with businesses and finance teams to address the risks of accounting, financial reporting and regulatory issues. FAAS teams serve as trusted advisors, both practical and innovative, to help our clients navigate through accounting and financial reporting challenges driven by the changing economic and regulatory environment.

FAAS also provides services to clients who are developing and executing transformational strategies such as launching an initial public offering (IPO), and provide regulatory and reporting support in international capital markets.

Your key responsibilities

As a FAAS Manager, you’ll be a key member of the team, committed to supporting FAAS team in building and maintaining relationships with clients and other service lines in EY. You enjoy challenging the status quo and provide alternative viewpoints. Leveraging off our delivery tools and service enablers, you’ll assist to plan and execute projects and play a key role in the successful delivery of services to our clients.

Skills and attributes for success

• Deliver advice on technical accounting issues, cross -border transactions, regulatory and compliance matters and capital raising strategies across a range of international clients
• Produce reports and analyses on accounting issues related to capital raising strategies and regulatory matters
• Working closely with the practice leaders and executives to support the execution of account strategies
• Proactively engage in conversations with the practice leaders and executives to provide insights on potential client needs based on research of client background and industry trends
• Supporting the planning and execution of the various projects to ensure the successful delivery of service offerings to our clients
• Participating actively in talent and skills development by leveraging on internal and industry learning opportunities

To qualify for the role, you must have:

• A degree, preferably in finance, commerce or accounting; a CPA or similar certification
• At least 6 years of experience in audit or in a large and dynamic organizations in or around the finance field
• Familiarity with US and international accounting standards
• Solution-oriented with “go-getter” personality
• A team player with excellent interpersonal skills
• Confident, independent and adaptable
• Excellent verbal/written communication
• Strong organizational, project management and analytical skills
• Experience providing assurance services to clients undertaking capital raising strategies is beneficial

Ideally, you’ll also have:

• Experience working in multicultural teams
• Involvement in accounting areas such as transaction accounting, GAAP conversions and accounting change implementation

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

EY Assurance group is one of the most trusted, respected and influential business unit in the industry. As part of our team, you will provide our clients including companies, investors and regulators a peace of mind by using your skills and experience to them confidence in the validity of financial statements and business-critical information or processes. Groups (or, as we call them, sub-service lines) within Assurance include External Audit, Climate Change and Sustainability Services, Financial Accounting Advisory Services and Fraud Investigation & Dispute Services.

Join our External Audit team and you will help our clients meet their reporting requirements by providing an objective and independent examination of their financial statements. In addition, you will conduct timely and constructive discussions with the management on accounting and reporting matters and provide a robust and clear perspective to audit committees.

The opportunity

You will experience professional development through diverse experiences, world-class learning and individually tailored coaching. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Your key responsibilities

· Support the planning, execution and delivery of assurance engagements.

· Clearly and accurately document the execution of specific audit procedures as defined by the engagement objectives, audit client's engagement history, and planned audit approach.

· Recognize potential audit issues or unusual relationships from basic analysis of the financial statements and communicate them to the assurance team.

Skills and attributes for success

· Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress.

· Contribute ideas/opinions to the assurance teams and listen/respond to other assurance team members' views

· Demonstrate professionalism and competence in the audit client's environment.

· Strong written and verbal communication skills

· Good project management skills

· Integrity within a professional environment

To qualify for the role you must have

· A degree in Accountancy/ Business related.

· Min 3 year's relevant work experience in the audit field

Ideally, you’ll also have

· Prior working experience in global professional services organization or mid-tier firms will be highly advantageous

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

We are seeking an independent, motivated, and results-driven Membership & Outreach Assistant Manager for the Membership & Certification Department. The Institute of Internal Auditors Singapore is a non-profit professional body dedicated to advancing and developing the internal audit profession in Singapore. We are committed to raising the profile and standing of the internal audit profession and developing internal auditors' knowledge, skills, and expertise. The successful candidate will play an important role in driving our membership plans, cultivating partnerships, and implementing engagement initiatives to enhance the value proposition for our members.

Key Responsibilities:

Essential duties and responsibilities include but are not limited to:

· Manage the intake and processing of new membership applications, including eligibility and take responsibility for the entire process.

· Manage member relations as the primary point of contact for individuals and organisations.

· Coordinate membership renewal processes and reminders.

· Manage the membership database, ensuring accuracy and timely updates.

· Promote certifications to members and assist in the application process.

· Promote corporate membership to new and existing organisations.

· Assist in the development of new products/services to drive the membership department.

· Coordinate logistics, invitations, and communications for events related to membership and partnerships.

· Work closely with the marketing team to create promotional materials targeting both existing and prospective members.

Qualifications and Skills:

• A diploma or degree in business, marketing, or events management and/or with at least 3 years of working experience. Prior experience in an engagement role, events management, or a professional membership body would be an added advantage.

• Experience in developing and managing outreach programmes aligned with the organisation's established goals.

• Proven experience in membership management, partnership development, or related roles, with a focus on launching and implementing new corporate membership programme.

• A proven track record of successful project management and event coordination.

• Adept at defining problems, collecting relevant data, and drawing valid conclusions while delivering excellent customer service skills.

• Strong communication and interpersonal skills, with the ability to build rapport with diverse stakeholders.

• Meticulous and detail-oriented.

• Able to work well independently as well as in a team and meet deadlines.

• Strong time management skills and the ability to efficiently handle concurrent tasks.

• Use of productivity tools (MS Office) and CRM will be required.

An annual remuneration package of approximately $55K~$60K will be offered based on qualification and experience. Interested applicants, please apply with your detailed resume. Only shortlisted applicants will be notified.

Job Description (JD)

Deliver excellent customer service to callers by understanding caller's needs
Provide timely, accurate and appropriate information and assistance to address caller's enquiries
Book or reschedule appointments based on caller's request
Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Specific Requirements

· Minimum Diploma in any discipline. (Fresh graduates are welcomed)

· Preferably 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry

· Able to communicate fluently in English and Mother Tongue

· Able to read and write fluently in English

· Pleasant and cheerful personality with good interpersonal skills

· Able to adapt to fast pace working environment

· Computer literate and good typing skills

· Able to multi-task and work under a stressful environment

· Willing to work on rotating shifts, including PHs and weekend

Working Location:Choa Chu Kang Polyclinic / Ng Teng Fong General Hospital / The Synergy

Will be deployed to 3 different sites and candidate will not be able to pick their locations

Job Responsibilities:

- Manages all VCA clients and provides SME product support across the business for onboarding

- Be a specialist and a tech expert on Virtual cards (VCA), File feed and connectivity, and API connectivity related matters with hands-on approach

- Supports client request for launch and any ongoing technical support related to VCA cards products

- Launch of key partnerships in getting them technically ready and conducting product trainings to internal stakeholders and clients for commercialization

- SME support for launch of functionality relating to VCA product including UAT and production testing and verification prior to rollout

- Acts as presales support when needed for complex deals

- Supporting onboarding and other activities assisting with data migration on platform

- Coordinates internally on various VCA Helpdesk escalation activities

Job Requirements:

- Minimum Diploma / Degree

- Minimum 2-3 years of relevant working experience in project manager (with a good understanding of Comm / Virtual cards)

- Ability to work well under pressure in a fast-paced environment

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Responsibilities:

• Lead and elevate the performance of the operations team, ensuring top-notch service delivery and improved satisfaction levels.

• Design and implement innovative operational strategies that boost efficiency, including training programs and quality management systems that significantly enhance performance metrics.

• Develop and oversee key performance indicators for operational success, guiding and mentoring staff to boost efficiency and productivity.

• Manage all aspects of project execution, from planning and resource allocation to riskassessment, ensuring timely and budget-compliant delivery.

• Initiate and drive enhancements in customer service through the adoption of new technologies and automation, improving client interaction and response efficiency.

• Foster collaboration across functional teams to ensure operations are well-integrated with product and technology departments, enhancing issue resolution and operational communication.

• Cultivate a team-oriented environment that encourages open communication and alignment on project goals and corporate strategies.

Requirements:

• A minimum of 6 years of work experience in operations management, demonstrating a proven ability to oversee diverse teams and manage multifaceted projects.

• Strong analytical and problem-solving skills, with expertise in optimizing complex processes.

• Proficient in fostering collaboration and building relationships across various cultural and professional backgrounds.

• Dynamic leadership capabilities, adept at guiding teams through changes and toward continuous improvement.

• Experience in environments focused on advancing secure and efficient digital transactions, with a familiarity with distributed systems.

• Required to work on shifts as per duty rooster

Please click on Apply to submit your CV

We regret to inform that only shortlisted candidates will be notified.

RCB No. 200007268E

EA License No. 01C4394

REG No :R1105286 (Ngiam Xinyi)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

esponsibilities:

• Provide continued support for system post go live (Review Change Requests, and prepare submission for approvals etc)
• Provide advisory, assist to drive and support initiatives of departments. (e.g. New services)
• Co-ordinate with work stream and project leads to report and document on the project status of various projects.
• Work with Departments IT SPOCs or representatives to plan; and ensure that the departments IT budget are submitted timely.
• Monitor and track utilisation of department IT budget.
• Manage and track on the system/devices risks and any deviation; and take appropriate mitigation action.
• Data Compliance – Lead the team to work with relevant stakeholders in establishing, maintaining and compliance of the data
• User Access Governance – Lead the team in establishing, reviewing and audit of the user access policy and procedures.
• IT Audit Management – Lead and conduct audits as per required (Routine/Ad Hoc)

Requirements:

• Degree in Information Technology, Business Analysis or equivalent, with at least 15 years of relevant experiences.
• Prior experience in healthcare industry, business analysis, project coordination, communications or change management are added advantages.
• Able to drive strategy, design, implementation to deployment.
• Project management capabilities and experience in driving a cohesive team and cross teaming environment.
• Possess confidence to resonate with senior management leadership – internal and external stakeholders.
• Excellent communication, problem solving, presentation, negotiation and interpersonal skills.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24282

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Responsibilities:

• Regularly visit existing and new specialist doctors to establish rapport and develop business opportunities
• Develop and execute marketing strategy and projects from start to finish
• Build relationships with channel suppliers for lasting partnerships
• Communicate and ensure timely rollout of marketing plans
• Research demand for products/services and develop plans accordingly
• Analyze competitors and pricing
• Identify potential customer segments (B2C and B2B)
• Develop promotional packages
• Compile lists describing product offerings
• Build brand awareness and positioning
• Generate new business opportunities with doctors for our surgery center

Requirements:

• Minimum 2 years relevant experience, preferably with a day surgery center (Managers with more experience will be considered)
• Diploma in business or marketing
• Excellent interpersonal and communication skills
• Experience in customer service and/or healthcare industry
• Ability to work independently with minimal supervision
• Self-motivated with a drive to introduce new doctors to the center