Total 4,698 Senior Executive service centre manager job vacancies in Singapore

about the company

Our client is a leading global power provider with a strong history and presence globally. They’re looking for a Field Service Engineer to join their dynamic team during an exciting time in their development.

about the job

• Responsible for the commissioning, troubleshooting and repair of marine generators.
• Provide after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Provide the installation, commissioning and on-site training to support customers in accordance to the scope of the project.
• Generate service reports to customers in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigate root causes of failures and recommend solutions.
• Review and assist in determining the extent of damage and repairs of warranty claims from distributors.
• Maintain close working relationships with our key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensure all technical and training documents are up-to-date and organized.
• Standby support and 24/7 emergency call for customer support.
• Provide specific training to distributors and dealers for service and troubleshooting skill sets

job requirement

• Diploma/degree in Electrical/Mechanical Engineering
• Minimum 3 years of relevant experience
• This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
• Possess strong customer service orientation, enthusiasm for power generation products, electrical and control system
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous
• Communication will be required with Taiwan & China customers
• Willing to work in the West

If you are interested in the position, kindly send your CVs to yiling.tan@randstad.com.sg.

Please include your availability, expected salary and reason for leaving your current job.

We regret that only shortlisted candidates will be contacted.

EA: 94C3609 / Reg: R21103172

Benefits Summary:

• Up to $3200
• 5 days
• Working Location: Clementi
• Company transport provided at MRT Station

Responsibilities:

• Import, Export & Transfer coordination
• Liaison with warehouse staff on all goods receipts and goods release
• Ensure inventory management are well recorded
• Follow up and keep updated of department KPI
• Other ad-hoc duties

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Follow us on Facebook for more info:

https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on WhatsApp for more details:

https://wa.me/6582693981

Follow us on Telegram for more job opportunities:

https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Benefits Summary:

• Up to $3100
• 5 days
• Working Location: Clementi
• Company transport provided at MRT Station

Responsibilities:

• Follow up on shipment progress and ensure goods are delivered in a timely manner
• Handling process order, verifications and follow up with customer orders
• Coordinate with shipping operators of the status delivery and loading scheduled
• Handle customer complaints and building good rapport with customers
• Other ad-hoc duties

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Follow us on Facebook for more info:

https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on WhatsApp for more details:

https://wa.me/6582693981

Follow us on Telegram for more job opportunities:

https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Digital Marketing Executive

Location: Fortune Centre (Bugis)

Working days: 5 days (Mon - Fri)
Working time: 9.00 to 6.00 pm
Salary: $3000 - $3600

Job responsibilities:

1. Digital Marketing Strategy: Execute comprehensive digital marketing plans aligned with business objectives to increase brand awareness, generate leads, and drive conversions.

2. Content Creation: Design visually appealing graphics, images, and multimedia content for digital marketing campaigns, including social media posts, website banners, email newsletters, and online advertisements.

3. Social Media Management: Manage and maintain social media profiles, including content creation, scheduling, community engagement, and performance analysis across platforms such as Facebook, Twitter, Instagram, and LinkedIn.

4. Graphic Design: Utilize Adobe Creative Suite (Photoshop, Illustrator, InDesign) to create high-quality designs for print and digital media, including brochures, flyers, posters, infographics, and presentations.

5. Website Management: Collaborate with web developers to optimize website design, user experience, and SEO performance. Update website content regularly to ensure relevance and accuracy.

6. Email Marketing: Design visually appealing email templates and newsletters to engage subscribers and nurture leads. Monitor email campaign performance metrics and implement optimizations for increased effectiveness.

7. Market Research: Stay informed about industry trends, competitor activities, and emerging digital marketing technologies to identify opportunities for innovation and strategic growth.

Qualifications:
- Bachelor’s degree or Diploma in Marketing, Graphic Design, Communications, or related field.
- Proven experience in digital marketing, preferably in a similar role.
- Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other graphic design tools.
- Strong understanding of digital marketing principles, including SEO, SEM, social media, email marketing, and content marketing.

Additional Requirements:
- Portfolio showcasing previous graphic design work and digital marketing campaigns.
- Familiarity with web development technologies (HTML, CSS, WordPress) is a plus.
- Experience with video editing and motion graphics software (e.g., Adobe Premiere Pro, After Effects) is desirable but not required.

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Our client is a Global MNC company in the manufacturing industry. Due to their current expansion plan, they are looking for a Customer Service Executive to join their Sales team, in hopes of developing the current high performing team. They are located in the Centre area – easily accessible.

*This is a 6 months contract role with possibility of conversion*

Responsibilities

• Handle the receiving/processing of company’s account orders and inquiries promptly, providing excellent customer service
• Maintain the necessary updated records and pricing document
  Handle the company’s online orders, as well as adjustments on online item pricing
• Handling of DO, PO and shipping documents
• Coordinate with external logistics vendors on the necessary matters while optimizing costs
• Update/Maintain customer order information in the company’s system
• Generate reports for the various company stakeholders when tasked
• Ensure the timely processing of company’s billings to facilitate smooth accounts receivable
• All other adhoc duties as assigned

Requirements

• Minimum Diploma in any relevant field of studies
• Minimum 3 years of relevant Customer Service/Order Processing experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R1107107 (TAN JIA SHENG)

• Assist guests with check in and checkout, as well as other cashiering duties
• Review arrival lists and prepare compendiums prior to guests’ arrival and check-into system if necessary
• Welcome guests on arrival, register and issue room keys according to departmental standards and procedures
• Ensure that members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service. Prepare and send welcome cards and amenities to room prior to guest arrival
• Liaise closely with other relevant departments to ensure that guests requests and needs are met
• Update and maintain repeat guest history system
• Promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue
• Handle guests’ complaints and comments tactfully and efficiently
• Handling guests’ mails, messages, and answering of phone calls
• Maintain the privacy and confidentiality of all guests by ensuring that no details of the guests are disclosed
• Be vigilant in regard to in-house credit matters and act upon any discrepancies
• Alert Security or Duty Manager of suspicious-looking person(s) / articles
• Perform other reasonable duties assigned by the assigned by the Management

Only shortlisted candidates will be notified.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• In-Suite Dining / Pool Bar
• Long Bar

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Responsibilities:

Learning & Development Administration

• Maintenance of the learning management system; from maintaining the learning catalogue; assigning access to learning platforms; to creating and assigning learning items to staff. Includes managing enrolment and learning history, assigning pre & post learning assignments and surveys.
• Daily monitoring and follow-up of Training Requests from approvals to registering those participants for their respective courses/workshops/seminars to process payment, claims/reimbursements.
• Maintenance and collation of learning and development-related data in specified HR /system repositories, for upload and synchronisation with the learning management systems for quarterly reporting purposes to Senior Mgmt/HODs around learning hours, types of courses (local/overseas or internal/external); spend etc.
• Liaison with training providers around course registrations, confirmation and/or postponements/withdrawals/cancellations.
• Liaison with Government agencies around administration of claims and govt subsidies (as appropriate).
• Building and managing a good collaborative working relationships with training providers or line or business partners/respective HRBPs for the different divisions or agencies.

Manage event logistics for in-house training programmes

• Arrange for (including procurement of) venue and catering for in-house training programmes where required.
• Liaise between trainers/facilitators, venue and catering providers on logistics requirement and set up.
• Liaise with Finance to process payments, claims etc

Support planning, reporting & communication of learning activities

• Monitor budget utilisation.
• Conduct analysis and preparing quarterly reports to management
• Update learning catalogue and calendar, prepare EDMs to encourage the attendance of learning programmes.
• Support communication of learning-related policies for the organisation. May include submission for a newsletter or any other communication platform to keep HQ staff informed of HR policies and developments within company.

Period:

• 6 months

Location:

• Harbour Front

Working Hours:

• Monday to Friday, 8.30am - 6pm

Salary:

• up to $4500

Requirements:

• Minimum degree holder in related field of study and with relevant work experience

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Our client is a one of the leading players in the Power & Motor Manufacturing industry. Due to business needs, they are now recruiting a Customer Service Representative to be part of their Customer Service team to support their business needs. They are located in the East - easily accessible.

Job Description of Customer Service Executive:

• Manage inbound calls and emails in a fast-paced environment.
• Process customer orders, handle inquiries, and provide updates on order status.
• Facilitate returns and ensure resolution.
• Collaborate with Account Executives to enhance customer satisfaction.
• Escalate concerns promptly and communicate effectively internally and externally.
• Proactively engage with stakeholders to address customer issues.

Requirements:

• Min Diploma in relevant field
• At least 5 years of order processing experience in manufacturing industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

JOB DESCRIPTION:

• Act as a primary point of contact for medical associates and their patients and to ensure a smooth and seamless medical experience and a high level of care.
• Schedule and co-ordinate appointments between different clinics and/or healthcare providers to ensure efficient scheduling and timely follow-ups.
• Offer financial counselling and personalized assistance to patients based on their unique needs and medical requirements.
• Assist with health screening package quotations and proposals to clients.
• Assist with administrative tasks such as maintaining proper documentation and timely processing of insurance claims.
• Ensure compliance with relevant regulations and protocols.
• Maintain good working relationship with medical associates.
• Ensure proper documentation of all agreements with medical associates.
• Collate reports to be submitted to Management and/or Finance Department.
• Assist with all necessary administrative, logistics and operational arrangements for internal and/or external outreach events.
• Any duties as assigned.

REQUIREMENTS:

• Minimum Diploma in any discipline.
• Prior experience in the healthcare industry will be an advantage but not a must.
• Strong communication and interpersonal skills, with the ability to interact effectively with different stakeholders.
• Excellent organizational skills and attention to detail, with the ability to multi-task.
• Possess a customer-centric approach to patient care.
• Pro-active with the ability to work independently as well as part of a team.
• Fresh poly/university graduates are welcome to apply.

We invite interested applicants to submit their detailed cv via “Quick Apply”.

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Perform maintenance and repair tasks on various equipment and machinery.
• Diagnose technical issues and provide solutions to ensure efficient operation.
• Conduct routine inspections to identify potential problems and prevent breakdowns.
• Install and set up new equipment according to specifications.
• Collaborate with team members to complete service tasks within deadlines.
• Maintain accurate records of service activities and performed repairs.
• Adhere to safety protocols and guidelines at all times.

Requirements:

• Diploma or Nitec in Electrical Engineering or equivalent.
• At least 1 year working experience as a service technician preferred.
• Strong technical knowledge and troubleshooting skills.
• Ability to read and interpret technical manuals and diagrams.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a Global MNC company in the manufacturing industry. Due to their current expansion plan, they are looking for a Customer Service Executive to join their Sales team, in hopes of developing the current high performing team. They are located in the Centre area – easily accessible.

*This is a 6 months contract role with possibility of conversion*

Responsibilities

• Handle the receiving/processing of company’s account orders and inquiries promptly, providing excellent customer service
• Maintain the necessary updated records and pricing document
  Handle the company’s online orders, as well as adjustments on online item pricing
• Handling of DO, PO and shipping documents
• Coordinate with external logistics vendors on the necessary matters while optimizing costs
• Update/Maintain customer order information in the company’s system
• Generate reports for the various company stakeholders when tasked
• Ensure the timely processing of company’s billings to facilitate smooth accounts receivable
• All other adhoc duties as assigned

Requirements

• Minimum Diploma in any relevant field of studies
• Minimum 3 years of relevant Customer Service/Order Processing experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R1107107 (TAN JIA SHENG)

Our client is a MNC company, one of the leading players in the Environmental sector. Due to business needs, they are now recruiting a Customer Service Executive to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Create profiles for the company’s new customers in the internal customer management software, and ensure adherence to the company’s guidelines
• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Liaise with both customers and company stakeholders on pricing/transfers
• Handle the various payment preparations with utmost confidentiality
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Responsibilities

• Receive and screen patients arriving at the clinic
• Perform full process of registration, administration and make appointments for patients
• Prepare referral letters and main proper filing system for scanned documents
• Manage consult rooms before and after clinic
• Provide financial counselling to patients
• Provide excellent service standards and assistance to patients
• Perform counter and medical record duties
• Answer and handle telephone and upfront enquiries
• Provide supervision to ensure that clinic matters are attended to promptly
• Ensure clinic coverage with proper deployment

Requirements:

• Min GCE NO Levels or equivalent
• Min 1-2 years of working experience
• Prior working experience in healthcare setting will be an advantage
• Able to start immediate or no short notice
• Working Hours - Mon -Fri Office Hours

Interested candidates please send your updated resume to:

[email protected]
Attn: Patient Service, Associate Executive (Healthcare, Novena/ Up to $2800) #HKA

or call 6736 3280 to look for Kayley

We regret to inform that only shortlisted candidates will be contacted

EA Personnel: Kayley Ng Yin Yi (R1762843)

Company EA Registration Number: Recruit Express Pte Ltd (99C4599)

• Working Location: Orchard | Novena
• Working Hours: 5.5 days | Mon - Fri 8:30am - 6:30pm | Sat: 8:30am - 1pm
• Salary (Commensurate with experience): Basic + Variable Bonus
• Duration: Perm
• Industry: Healthcare | Eye Clinic

Responsibilities:

• Attend to public enquiries of services available
• Liaise with relevant departments to address patients’ feedback and concerns in a timely and appropriate manner
• Evaluate feedback forms and work with various stakeholders to identify potential service gaps and feedback that require intervention
• Ensure Feedback forms’ data are entered promptly and accurately into the database, and coordinate family conference where necessary
• Provide administrative support to the department, including minutes writing, preparing presentation materials, and collating and analysing of data

Requirements:

• Atleast 2 years of relevant experience in healthcare and/or customer service environment will be an added advantage
• Possess good organizational skills, strong sense of responsibility and the ability to manage complaints, enquiries and feedback
• Knowledge in statistics and data management would be an advantage

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R2093254

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

- 2 years contract

- Up to $3000

- Mon to Fri; 8am - 5.30pm

- Depot Road

Responsibilities:

• Registration and maintaining online records of participants.
• Logistics matters ranging from scheduling, room booking (if applicable) and security coordination.
• Timely updates to participants on class schedules, venues, and changes to the course dates.
• Support in preparation and dissemination of all necessary materials (i.e., course materials, attendance lists and end-of-survey link).
• Administration and collation of end-of-course results.
• Be a point-of contact to trainers, vendors, and participants for the smooth running of courses.
• Prompt invoicing and payment to trainers and vendors.
• Preparation and despatch of certificates after each course run.
• These include (but not limited to) the following: - proper e-filing of documents for audit purposes, handling of ad-hoc projects.

Salary:

• Up to $3000 + Annual increment + Annual Performance bonus

Working hours:

• Mon to Fri 8.00am to 5:30pm

Location:

• Depot Road

Requirements:

• Diploma or degree with at least 3 to 5 years of relevant work experience.
• Adaptable and flexible.
• Able to provide good analytics post end-of-course surveys.
• Possess proficient level of written, communication and interpersonal skills.
• Meticulous, eye for detail.
• Independent worker and a team player.
• Candidates who do not possess the above-mentioned qualifications but have relevant work experience may still apply.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Responsibilities

• Responsible for answering calls, billings, bookings and customer experience.

Requirements:

• Min GCE NO Levels or equivalent
• Min 3-5 years of customer service working experience
• Prior working experience in hospitality / aviation/ healthcare setting willl be preferred
• Able to start immediate or no short notice
• Working Hours - Mon -Fri Office Hours

Interested candidates please send your updated resume to:

[email protected]
Attn: Client Service Executive (Healthcare/ Central, 5.5 days OH, $4000) #HKA

or call 6736 3280 to look for Kayley

We regret to inform that only shortlisted candidates will be contacted

EA Personnel: Kayley Ng Yin Yi (R1762843)

Company EA Registration Number: Recruit Express Pte Ltd (99C4599)

Our client is a one of the leading players in the Power & Motor Manufacturing industry. Due to business needs, they are now recruiting a Customer Service Representative to be part of their Customer Service team to support their business needs. They are located in the East - easily accessible.

Job Description of Customer Service Executive:

• Manage inbound calls and emails in a fast-paced environment.
• Process customer orders, handle inquiries, and provide updates on order status.
• Facilitate returns and ensure resolution.
• Collaborate with Account Executives to enhance customer satisfaction.
• Escalate concerns promptly and communicate effectively internally and externally.
• Proactively engage with stakeholders to address customer issues.

Requirements:

• Min Diploma in relevant field
• At least 5 years of order processing experience in manufacturing industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Customer Service Executive (Ocean Freights)

• 5 days 8:45am - 6pm
• work on Saturday once in every 3 months (9:30am - 12pm)
• S$2,500 - S$3,200 (Depends on Experiences)
• Marymount

Responsibilities:

• Provide support to sale department

• Co-ordinate between customers and transporters, warehouse etc

• Preparation of documents for Import / Export/ Transhipments / D/O release

• Verifying for all costs

• Attend to enquiry on rates, shipment tracking, etc

• Liaise with overseas agents and customers to ensure smooth shipment

Requirements:

• Min 1-2 years of working experience in the related field is required for this position.

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Summary

Reporting to the Customer Service Manager, the Customer Service Executive performs and is responsible for full spectrum of order management legally and according to company policies. He/she will provide professional and prompt updates to working partners leading to high customer satisfaction which in return increase the sales of the Company.

Job Description

• Process Order Management using SAP in SD and MM Modules
• Work closely with team members from Product Management, Planning, Sales, Finance and Logistics to resolve issues and ensure accurate & timely delivery of orders/samples
• Coordinate and work closely with service providers (Freight forwarding and warehouse) for proper shipping arrangement
• Monitor Purchase/Sales orders and update status to ordering parties
• Proactive communication with Sales/SCM members when change of demand is noticed
• Reduce operation costs by managing shipment frequency, stock allocation based on full pallet / FIFO rules, stock reservation, etc.
• Responsible in arranging shipments and documentations for letter of credit accurately
• Coordinate and prepare full set of shipping documentation
• Create and maintain master data and price list in SAP
• Attend to customer inquiries/complaints and coordinate satisfactory reply
• File documentations promptly and assist in auditing
• Conducts physical stock count at warehouse
• Ad-hoc duties assigned by superior

Job Requirements

• Minimum GCE ‘O’ Level or Diploma in Supply Chain/ Logistics Management
• At least with 3 years working experience in logistics and order management environment
• Experience in handling LC documentation and submission a must
• Knowledge of SAP in SD and MM modules a must
• Positive attitude, Customer focus mind-set and a good team-player
• Able to multi-task and work with minimal supervision
• Fluent in English and excellent communication & writing skills
• Proficient in Microsoft Office and PC skills

Selected candidate will be awarded with a competitive compensation package and a rewarding career. Please submit your application with your full cv, expected salary, your availability/notice period and motivation factors for your next career move.

For any enquiries, please write to [email protected] (Reg No. 1105612). We thank you for your interest in this application and regret that only short-listed candidates are notified.

Responsibilities:

Customer Service (60%)

• Represent OMEGA in dealing with customers’ concerns.
• To provide quality support to customers’ technical enquiries.
• To communicate with customers on his needs and request for service.
• To perform repair, installation and commissioning of Marine Communication and Navigational equipment.
• To troubleshoot complex technical faults, report findings and communicate with Projects, Sales and customers for solutions and feedback.
• Interact with end-users to explain the failure mode in detail.
• Travel to customer sites as circumstances dictate; 60-70% of the time will travel around the globe to attend to break downs & repair onboard vessels; otherwise in Singapore supporting the same activities.

Internal Liaison (25%)

• Assist the project team in project executions; in providing technical expertise in field/site works.
• Be responsible for the tools and parts issued under his care.
• To observe and implement the company EHS policy; ensure compliance with all safety policies, practices and procedures at all times.
• Able to meet project deadlines and prioritizing tasks time to time as scheduled.
• Any other duties assigned by immediate Superior.

Reporting (15%)

• To report the jobs carried out in the standard service report form; report the productivity hours and tasks performed.
• To summarize service reports per project for team for submission to the Manager, Service.
• To report on team’s achievements on a monthly and quarterly basis.

Requirements:

• Degree in Electrical & Electronic Engineering or equivalent.
• Min 4 year of relevant working experience.
• Basic knowledge on Network System.
• Good Knowledge on one or two of the following: telecommunication, public announcement systems, navigation systems.
• Service oriented with analytical and problem-solving skills.
• Willing to travel and staying overseas for a period of up to 4 weeks.
• Able to work independently and meet schedules.

Our client is a MNC company, one of the leading players in the Environmental sector. Due to business needs, they are now recruiting a Customer Service Executive to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Create profiles for the company’s new customers in the internal customer management software, and ensure adherence to the company’s guidelines
• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Liaise with both customers and company stakeholders on pricing/transfers
• Handle the various payment preparations with utmost confidentiality
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Job description;-

· Commissioning, Maintenance, Repair & Troubleshooting of marine electrical & mechanical equipment onboard vessels and in company premisses/workshop (i.e. Burners, Boilers, Scrubbers, EGE, EBG, GCU and supporting systems).

· Ability and willingness to travel on short notice onboard vessels in region, but occasionally also globally.

· Employees must have ready valid travel documentation, passports, visas, seaman book and vaccinations as required to travel.

· This is full time position, and we welcome experienced candidates of all ages.

· Ensure that the work is executed according to the company’s Quality, Health, Safety and Environment guidelines and customer site procedures and report unsafe practices and incidents.

· Write Service Certificates (time sheets) on site and get them signed by customer.

· Write Service Reports with full details of job done, warn customer on possible safety issues, spare parts required/suggested and giving suggestions & recommendation of future services.

· Proactive recommendation of required/suggested spare parts to Customers.

· Communicate sales opportunities to Service Managers.

· Provide on site and remote technical support to clients.

· Conduct training for Junior and Trainee Service Engineers and provide Technical Support

Required skills:

· Preferred experience with Boiler & Burners systems, Scrubbers, but it is not mandatory.

· Troubleshooting skills in electrical, electronic & mechanical systems.

· Basic programming skills of PLC (Programmable Logic Controllers).

· Basic parametrisation knowledge of industrial & marine controllers.

· Experience in automation, control and instrumentation devices, pumps, electrical motors, frequency converters, actuators, positioners, …

· Proficient skills in MS Office.

· Fluent written and spoken English.

· Cross cultural awareness.

· Structural and systematic approach when executing tasks.

· Attitude to provide high quality of work results.

· Good communication skills.

· Team player mindset with attitude to share knowledge and experience with Your colleagues.

· Customer oriented approach with effectively prioritizing and executing tasks with clear customer communication with no prestige attitude.

Leading Retail Group with investment footprints across Asia Pacific, seeks dynamic individuals for the position of Customer Service Executive!

Responsibilities:

• Assist in handling of general customers’ enquiries and feedback as well as to support Facebook enquiries.
• Monthly submission and presentation of Monthly Customer Service / Loss Prevention Report.
• Assist in running of Customer Service Committee.
• Support company events, closed door events, Bookfest or Warehouse Sales.

Requirements

• Minimum GCE 'O' Levels or ITE
• Preferably with 2 to 3 years of customer service experience
• Possess strong customer service mindset and communications skills
• Good in written communications.
• Proficient in all Microsoft Office applications.
• Knowledge of SAP and Case Trust is an advantage.

Interested applicant, kindly submit full-detailed resume to [email protected]

We thank all applicants for writing in. Only shortlisted candidates will be notified

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Pick Network Pte Ltd

Pick Network is a wholly-owned subsidiary company of Infocomm Media Development Authority (IMDA) to deploy parcel locker in public spaces and operate nationwide parcel locker network. The network will deliver convenience and choice to consumers and businesses and aid in the transformation of Singapore's urban logistics ecosystem.

We are hiring for the following position:

Service Executive

Job description

• Basic knowledge in IT concepts
• Monitor the backend system to spot for abnormalities and issues of the locker network
• Attend to technical issues raised by Call Centre
• Carry out investigation on disputes raised by consumers and other users
• Provide guidance and support to users at the locker
• On-site and remote troubleshooting of abnormalities or issues
• Coordinate and communicate with contractors effectively in the escalation and resolving of issues raised
• Ensure that all issues raised are resolved and cases are closed in a professional and timely manner
• Parcel recover, if needed

Requirements

• Minimally Diploma/ITE certification
• Have an understanding of how parcel lockers functions
• Willing to be placed on work shifts
• Candidates with driving license at an advantage
• Analytical mindset to detect and solve issues