Total 1,835 service centre manager job vacancies in d13 macpherson braddell

KILLINEY 咖啡馆

聘请服务员，薪水$1800-$2200

近大成地铁，6天制，周末和公共假期休息。

630am-5.30pm

有兴趣 whatsapp/call 91461731

Killiney Cafe

Hiring full time service crew/ kitchen helper, help to prepare ingredients etc

Near TaiSeng MRT, 6 days work week, Sundays and Public Holiday off, agencies not welcome.

630am-530pm, $1800 - $2200

If interested kindly whatsapp/call 91461731

Responsibilities

1. Identify markets and understand of products, searching new potential customers and new market opportunities and growth of business.
2. Build and promote strong customer relationships by partnering with them and understanding their needs.
3. Management of new sales leads, including qualification, response, recording and follow up with the objective of increasing revenue. Ensure timely follow-up on all leads that are generated.
4. Collect and communicate market and competitor’s information to corporate management team on a frequent basis.
5. Work with Regional Sales Manager and management team to grow the targeted vertical segments and business, develop annual business plans together with the Regional Sales Manager.
6. Supporting marketing activities by attending trade shows, conferences and other marketing events

Requirements

• Outstanding selling abilities and excellent interpersonal skills.
• Organized, with attention to details.
• Ability to develop and maintain relationships with key decision makers.
• Self-starter with ability to work independently.
• Positive, can-do attitude.
• Strong verbal and communication skills.
• Teamwork

Description:

Lead and drive all phases of the program, from engaging stakeholders, identifying, and evaluating the right partners, facilitating the process of co-creation and the resulting pilot.

Responsibilities:

• Develop and manage the program strategy.
• Facilitate collaboration between stakeholders, including technology developers, business units, and external partners.
• Manage resources associate with the program.
• Conduct regular program reviews and adjust strategies as necessary to align with business objectives.
• Serve as the primary point of contact for all program related communications.
• Ensure compliance with organization’s regulations.
• Collaborate with crossing functional teams to plan and execute outreach events to increase awareness of the program.
• Contribute to the design, content, and execution of thought leadership initiatives and industry engagement activities/events.
• Prepare program documents and reports.

Qualifications:

• Degree or post graduate degree in STEM (Science, Technology, Engineering and Mathematics) disciplines.
• Minimum of 4 years of experience in similar or related roles.
• Strong understanding in of the innovation ecosystem, including key trends and dynamics.
• Strong analytical skills, results-oriented, cross-functional, and inter-cultural networking capabilities and have a strong enthusiasm for technologies.
• Strong communication and interpersonal skills, capable of working effectively with diverse groups of people.
• Highly motivated self-starter and able to collaborate effectively across teams to meet KPIs.
• Attention to details with good organizational skills.
• Proficient in Microsoft Office Suite.

Why you should apply:

• Competitive remuneration and benefits.
• Flat hierarchy with minimal bureaucracy.
• Learning opportunities through courses, seminars, and conferences.
• Be at the forefront of innovation and gain access to cutting-edge technologies.
• Contribute to enhancing Singapore’s position as a thriving innovation hub.

to manage the construction site jobs daily on machinery mechanic and make the job report to the company site director.

Salary: 3000-4200 (salary package)

Location: AIMS Building, Singapore 609195

working time: Mon - Fri, 8.30am - 6pm.

Job scope:

-Oversee the Supply Chain Department: Manage and supervise all activities within the supply chain department, ensuring smooth operations and timely delivery of goods.

-Manage Customer Enquiries: Act as the primary point of contact for customer inquiries, providing accurate information regarding order status, inventory, and delivery timelines.

-Follow Up on Customer Payments: Monitor and track customer payments, ensuring timely follow-ups and addressing any payment-related issues to maintain cash flow.

-Place Orders for Supply Chain Department: Coordinate and place orders for raw materials, products, and supplies needed to meet operational demands, ensuring inventory levels are maintained.

-Aid the Team in Generating Invoices: Support the team in generating accurate invoices for orders, ensuring all transactions are properly documented and processed for financial records.

Job requirement:

-Experience: Minimum of 5 years of experience in supply chain management or a related field, with at least 2 years in a managerial or leadership role.

-Education: DIploma in Supply Chain Management, Business Administration, Logistics, or a related field.

Overall execution and completion of the project

• Prepare and monitor the Master and Short-term Construction Programmes of the project

• Appraise the suitability of the construction techniques and method statements

• Carry out simple design calculations

• Monitor the day-to-day operations of the project

• Supervision and monitoring of the project's progress

• Solve technical problems encountered

• Corresponding with Client, Consultants and subcontractors to ensure smooth operations of the project

• Ensure that all construction are done according to the specific drawings, certification and quality

• Co-ordination of subcontractors for all the projects

• Overseeing the implementation of the Project Quality Plan

• Ensuring the implementation of safety regulations and good housekeeping practice at site

• Process and finalisation of claims

Civil engineers create, improve and protect the environment in which we live. They plan, design and oversee construction and maintenance of building structures and infrastructure, such as roads, railways, airports, bridges, harbours, dams, irrigation projects, power plants, and water and sewerage systems.Civil engineers plan, design, and supervise the construction and maintenance of building and infrastructure projects. These projects may include facilities, bridges, roads, tunnels, and water and sewage systems.

What is an HR department? In simplest terms, the HR (Human Resources) department is a group who is responsible for managing the employee life cycle (i.e., recruiting, hiring, onboarding, training, and firing employees) and administering employee benefits.

• Recruitment and hiring.
• Training and development.
• Employer-employee relations.
• Maintain company culture.
• Manage employee benefits.
• Create a safe work environment.
• Handle disciplinary actions.

1. Summary of the role

The Customer Support Manager (CSM) is responsible for implementing, monitoring, administering and improving customer service procedures and work flows across APAC regions, specific to aerospace customers. They may directly or indirectly lead customer support teams to acheive best in class customer support. They will establish, monitor and report specific KPI’s and seek to improve short falls. In addition, the CSM will ensure that customer support staff in all APAC regions are compliant to required procedures and performing to KPI targets.

The CSM is responsible for working with the APAC Aerospace General Manager (GM) and local regional management to establish a team that is capable of providing and achieving outstanding customer service.

The CSM is responsible for customer order management of selected customers as well as the aerospace customer order management process in APAC. This includes communication and coordination throughout the entire supply chain to ensure on-time delivery to customers.

The CSM is responsible for supporting customer service, Sales Engineers, Project Engineers and Application Engineers in developing new opportunities and wherever the business needs may be.

The CSM is responsible for assisting in achieving sales and profitability goals.

2. Tasks and Responsibilities

The primary function of the CSM position is to provide the management and coordination of day-to-day operations which support customer delivery as well as the direct or indirect supervision of the customer support team members.

The CSM is also responsible for ensuring outstanding customer service and total customer satisfaction to existing and prospective customers while operating within established procedures. This includes:

· Managing orders from PO receipt to delivery for local customers

· Leading the Customer Support team: Train, teach, coach, monitor, plan and review. Strategize and communicate annual targets.

· Reporting Customer Support team performance & capacity and make recommendations for improvement

· Assist the Aerospace team in scaling to grow, which may include recruitment and retention of Customer Support staff

· Develop and continuously improve the customer support team

· Make recommendations to the Business Process Managers (BPM) to improve internal processes.

· Develop and implement procedures to ensure that customer orders are processed efficiently, correct and on time.

· Assist in monitoring and improving sales growth and profitability

· Answer customer inquiries regarding delivery status

· Quote standard products to customers and follow up on quotations

· Ensure full compliance with all Standard Operating Procedures including Order Management, Quality Procedures, and overall Quality Management Systems

· Develop work instructions for customer specific delivery requirements. Train and cross training staff accordingly.

· Represent the Hub in cross-functional teams to support continuous improvement efforts in operations, quality, supply chain or other.

· Assist the Hub with quality related issues.

· Assist other business support functions in drive improvements

· Proactive communication, analysis and problem solving

· Work with the right sense of urgency: Response times, flexibility and accuracy

· Report monthly, quarterly and annually to the GM on various KPI’s and targets

· Assist the GM in management reviews, business reviews and business plans

. Execute contract reviews per AS standards and local procedures on time.

. Match customer orders with supplier deliveries to meet/exceed OTD targets.

. Resolve customer complaints through proactive internal/external communication.

. Source/purchase products from internal/third-party suppliers as needed.

Communication

. Communicate and address changes in customer demand across the organization.

. Collaborate with Hub, SCM, PM, and Factory to align with KPIs

. Resolve and negotiate delivery schedule issues.

3. Education and Experience

· 4 to 5 years’ experience in a customer service position

· Management/Leadership experience

· 4-year degree

· Knowledge of basic business sales and marketing practices

· Knowledge of supply chain processes and practices

· Experience with ERP software systems (JDE preferred)

Other Experience (beneficial but not required):

· Knowledge of aerospace products

· Familiarity with AS9100 quality requirements is beneficial

· Familiarity with technical prints (general comprehension)

4. Competencies

· Ability to lead, manage, and supervise personnel

· Management/Leadership skills

· Proven track record in customer satisfaction

· Strong written and verbal communication skills

· Strong people and relationship building skills

· Customer driven with a positive, professional, can-do attitude

· Strong organizational skills with the ability to mulit-task

· Attention to detail and accuracy

· Strong analytical, decision making and problem solving skills

· General knowledge of financial terminology and calculations

· Proficiency in the use of Microsoft Word, Excel and PowerPoint

· Proficiency in the use of business operational software (Oracle, JDE, SAP, Microsoft Dynamics Business Central)

5. Key Interfaces and Stakeholders

Develop and maintain strong working relationships with:

o Customers

o Customer Support staff

o Application engineers

o Supply Chain Management group

o Global Aerospace Hubs

o Manufacturing units

6. Geography to cover and travel requirements

· The CSM position administers the APAC region with direct customer management in SE Asia.

· Travel requirements of 10% to 25% per year.

· Travel may include local and international.

7. Behavioral Characteristics

· Trelleborg’s Core Values:

o Customer Focus

• Working with customers to build long term relationships & partnerships
• Delivering on our promises and commitments
• Understanding the impact on our customers of our business decisions

o Performance

• Taking individual responsibility for personal objectives and results
• Continuously improving our performance
• Encouraging a culture of continous improvement and teamwork

o Innovation

• Develop innovative solutions to customer problems
• Being proactive in initiating change and improvement
• Sharing knowledge and experience through teamwork

o Responsibility

• Respecting the culture, custom and rules of Trelleborg, our suppliers, and our customers
• Communicate openly and accurately
• Taking personal responsibility for our actions
• Performing our duties to the best of our ability and with integrity

At FLEXXON, we foster a culture of innovation, creativity, and inclusivity. You'll have the opportunity to work alongside talented individuals who are passionate about making a difference. We offer a dynamic and supportive work environment that encourages professional growth and recognizes your achievements.

If you are excited about the prospect of taking on new challenges, making an impact, and contributing to the success of our products, we would love to hear from you.

Job Scope:

As a Product Manager for our cutting-edge hardware-based cybersecurity product, you will be responsible for the end-to-end management of the product lifecycle, from concept to launch, and ongoing management post-launch. You will work closely with the engineering, sales, marketing, and customer success teams to ensure the product meets market demands and drives business growth.

Your key responsibilities will include:

1. Product Strategy:Define and communicate the product vision, strategy, and roadmap in alignment with company objectives.
   Conduct market research to identify key trends, customer needs, and competitor offerings to inform product development.
   Be highly skilled in translating technical capabilities into commercial opportunities that generate business value.
2. Product Development:Collaborate with R&D and engineering teams to design, develop, and test new features or updates to the cybersecurity product.
   Manage the product development cycle, ensuring timely delivery of high-quality products.
   Prioritize product features and manage the product backlog.
   Build scalable systems and processes into the product to ensure smooth integration and long-term growth potential.
3. Go-to-Market Strategy:Develop and execute go-to-market plans for product launches.
   Coordinate with marketing and sales teams to position the product effectively in the market.
   Monitor the success of product launches and continuously optimize strategies for better market penetration.
4. Customer Engagement:Engage with customers to gather feedback and insights on product performance and identify areas for improvement.
   Serve as a subject matter expert in customer interactions, working with customer success teams to ensure satisfaction.
5. Cross-Functional Collaboration:Collaborate with various internal teams (engineering, sales, marketing, etc.) to ensure alignment on product strategy and execution.
   Ensure that all product documentation, user guides, and sales materials are up-to-date and comprehensive.
6. AI Integration for Data-Driven Decision Making, Workflow Efficiency, and Commercial Success:Analyze product usage data and customer feedback to make informed decisions about product improvements and new features.
   Utilize AI tools and data analytics to gain deeper insights into customer behaviors, market trends, and product performance, driving intelligent decision-making.
   Leverage AI to automate and streamline workflows, enhancing operational efficiency across product development and management processes.
   Implement AI-driven automation for repetitive tasks, freeing up time for strategic initiatives and improving cross-team collaboration.
   Be commercially astute, using AI insights to create scalable business models and systems that enhance product market fit and profitability.

Requirements:

• Education:Bachelor's degree in Computer Science, Engineering, Business, or related field. A Master's degree is a plus.
• Experience: 6+ years of product management experience, preferably in the cybersecurity, hardware, or tech industry.
  Proven track record of successfully launching and managing technology products, particularly in hardware-based solutions.
  Experience working with cross-functional teams, including engineering, R&D, marketing, and sales.
  Strong commercial acumen with the ability to translate technical product features into business value.
• Technical Knowledge:Deep understanding of cybersecurity, hardware, and embedded systems.
  Familiarity with product development cycles, especially in hardware products, and an understanding of relevant security technologies and protocols.
  Proficiency in using AI tools and data analytics platforms (e.g., machine learning algorithms, predictive analytics) for data-driven insights.
  Experience with AI tools for workflow automation, process optimization, and improving team efficiency.
  Skilled in building scalable systems and processes to enhance long-term product and business growth.
• Skills:Strong leadership, communication, and project management skills.
  Ability to analyze market trends and customer needs to define product strategies.
  Excellent problem-solving skills and a data-driven approach to decision-making.
  Familiarity with agile methodologies and product management tools (e.g., JIRA, Trello).
  AI & Analytical Skills: Ability to utilize AI tools not only for data analysis but also for enhancing workflow efficiency and process automation to improve overall productivity in product management.
  Commercial Skills: Expertise in commercializing technical products and driving business growth through systemized processes and strategic product positioning.
• Personal Qualities:Strategic thinker with a passion for technology and cybersecurity.
  Strong collaboration skills with the ability to work effectively across departments.
  Ability to manage multiple priorities in a fast-paced environment.

Education:

• Bachelor's degree in Computer Science, Engineering, Business, or related field. A Master's degree is a plus.

Experience:

• 5+ years of product management experience, preferably in the cybersecurity, hardware, or tech industry.
• Proven track record of successfully launching and managing technology products, particularly in hardware-based solutions.
• Experience working with cross-functional teams, including engineering, R&D, marketing, and sales.
• Strong commercial acumen with the ability to translate technical product features into business value

Technical Knowledge:

• Deep understanding of cybersecurity, hardware, and embedded systems.
• Familiarity with product development cycles, especially in hardware products, and an understanding of relevant security technologies and protocols.
• Proficiency in using AI tools and data analytics platforms (e.g., machine learning algorithms, predictive analytics) for data-driven insights.
• Experience with AI tools for workflow automation, process optimization, and improving team efficiency.
• Skilled in building scalable systems and processes to enhance long-term product and business growth.
• Strong leadership, communication, and project management skills.
• Ability to analyze market trends and customer needs to define product strategies.
• Excellent problem-solving skills and a data-driven approach to decision-making.
• Familiarity with agile methodologies and product management tools (e.g., JIRA, Trello).
• AI & Analytical Skills: Ability to utilize AI tools not only for data analysis but also for enhancing workflow efficiency and process automation to improve overall productivity in product management.
• Commercial Skills: Expertise in commercializing technical products and driving business growth through systemized processes and strategic product positioning.

Personal Qualities:

• Strategic thinker with a passion for technology and cybersecurity.
• Strong collaboration skills with the ability to work effectively across departments.
• Ability to manage multiple priorities in a fast-paced environment.

Job Scope:

1. Programme Coordination: Coordinate events and engagements that facilitate meaningful interactions and dialogue between volunteers and participants.

2. Partnership Management: Cultivate and maintain strong relationships with community partners, local organisations, schools, and other stakeholders, recognising them as key collaborators in the development and execution of the community programmes.

3. Operations Management: Work with appointed Event Management Company to manage the complex scheduling requirements for the programme – ensuring the successful assignment of suitable volunteers to event timeslots. To also manage all logistical matters to ensure programme effectiveness.

4. Evaluation and Reporting: Monitor the effectiveness of the programme, gather feedback from stakeholders, and prepare reports to assess the impact and success of the initiative. When required, to be on-site at the programme venue to evaluate performance of facilitators and volunteers, and implement suitable interventions should programme quality fall short.

5. Budget Management: Monitor and track budget utilisation of assigned programmes and prepare reports for proper accountability of funds and resources.

Working Arrangement:

Duration: 1 Year (from Feb 2024 onwards)

Working Hours: 9am to 630pm (Mondays to Fridays)

Location: City Hall

Salary: $3500-$4000/Month

Requirements:

• Diploma or degree in a relevant field.

• Preferably possess at least 1 year of experience in community programming, event management, or cultural outreach, preferably in a museum, garden or exhibition setting, with a demonstrated focus on interactions that cater to a diverse range of audience profile.

• An interest in local history

• Excellent communication and interpersonal skills

• Proficiency in project management and the ability to work effectively in a team environment.

• Some weekend and after-work hours engagements might be required

EA License No.: 96C4864

Reg. No.: R22110485

This new role will be working on the CREST Youth program (MacPherson/Geylang) area, complementing our current work for CREST Youth program (Central).

Basic Emotional Support

• Manage client through client engagement, information gathering, case assessment (BPSS, risk & needs assessment and other relevant assessment tools), case conceptualization, case planning and intervention plans for best clients’ outcomes
• Provide supportive counselling to clients through Face-to-Face and/or Online means
• Conduct visits to school/centre, home or hospital
• Advocate for the protection of client’s dignity and rights

Screening

• Screen referred young persons for mental health distress
• Recognise different levels of distress and provide relevant resources and basic supportive counselling via phone and face-to-face
• Identify presenting/underlying issues so as to design a care plan to enhance/maintain and promote psychosocial functioning of clients
• Link youths or caregivers with appropriate services for continuity of care

Programming

• Conduct risk assessments and ensure safety plans
• Monitoring youths at risk of mental health issues
• Facilitate group activities in collaboration with the centre team
• Plan, coordinate and accompany youths for outdoor activities as well as collaborate with team on such outings
• Plan and coordinate social recreational activities and events
• Run support group for youths (online/Face to Face)
• Design, implement and conduct Group work and Interest based groups for youth
• Conduct/Facilitate talks and workshops
• Engage online community (Discord, Instagram) / Social media Campaigns and outreach
• Ensure safety and well-being of youths and caregivers at all times in and out of centre
• Inform professional staff of critical situations involving conflict, violence and other emergencies promptly
• Manage and/or assist in crisis intervention

Outreach and Co-Lab

• Be involved in outreach initiatives to raise mental health literacy in young people and the general public
• Coordinating, planning and creating social media posts for outreach
• Coordinate volunteers, co-lab partners, mentees and interns, and ensure proper documentation
• Source for and liaise directly with persons-in-charge of various agencies or groups who provide youth volunteers

Administration and Evaluation

• Perform administrative duties (complete case notes, compile basic statistics and reports, file documents, handle public enquiries through phone, email and face-to-face)
• Administer K10 evaluation to youths and caregivers, and ensure proper documentation
• Assist Head and Admin Officer in Annual Report or statistics collation when necessary

Operations (Potential satellite location)

• Coordinate and contribute to the design monthly programme calendar, youth programs posters
• Coordinate and attend to all visits to the centre

Other Duties

• To work on ad-hoc projects, community outreach programmes and events, ie World Mental Health Day, YOUth Alive!, etc.
• Volunteer management

• Plan and Develop the Project Idea. Every project starts as an idea. ...
• Create and Lead Your Dream Team. ...
• Monitor Project Progress and Set Deadlines. ...
• Solve Issues That Arise. ...
• Manage the Money. ...
• Ensure Stakeholder Satisfaction. ...
• Evaluate Project Performance.
• A project manager is a professional who leads a team through the project life cycle by planning, budgeting, scheduling and tracking a project plan. The project plan thoroughly explains how the project will be executed and includes a budget, timeline, schedule, roles and responsibilities among other things.

Role:

• Become a strong face of the company presence, firstly in Singapore and eventually across the entire APAC region.
• Develop accurate strategies and fast solutions, bringing a fresh perspective to secure new long-term customers.
• Drive sales growth.
• Conduct marketing activities, participate in marine-related events, and represent the company at exhibitions, fairs, and similar industry gatherings.
• Expand professional network.
• Enhance brand awareness.
• Build and manage a sales team.
• Develop creative projects to expand the business.
• Visit existing and potential customers on a regular basis.
• Provide weekly and monthly reports.

Requirements:

• Proven experience in sales within the Singapore marine industry.
• Strong contacts and established relationships with technical superintendents, technical departments, purchasing departments, and operations departments.
• Robust network with ship management companies, charterer companies, shipowners, etc.
• Confident in selling consumable products and chemicals.
• Ability to convince customers by presenting unique perspectives and effectively managing perceptions.
• Outgoing personality with strong communication skills.
• Ability to work under pressure and self-motivate.
• Experience with Salesforce is preferred.
• Experience in chemicals is an advantage.
• Able to thrive in a self-starting environment, driven by results.

Job Description & Requirements

The HR & Admin Department is headed by the Senior Manager who reports to the Directors (Managing Director & Executive Director) and is responsible for the following:

• Overall control of the human resource & administrative functions of the group of companies

• Formulate & develop human resource policies and practices within the group of companies

• Review the salary structure and overtime system of the employees

• Develop career path and set the salary range for each position

• Analyse the wage costs of the group of companies

• Approval of payroll payments

• Research and development of market trend of human resource practices

• Develop plans to motivate and retain staff and look into staff welfare

• Ad-hoc projects to meet business objectives of the organisation

The Senior Manager of the HR & Admin Department will be assisted by the HR & Admin Manager and Assistant HR Manager.

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV / Restaurant Service / Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

• Managing client relationshipsAccount managers are the main point of contact between a client and a company, and are responsible for ensuring that clients are satisfied and receive the support they need.
• Managing salesAccount managers are responsible for managing sales, including setting sales targets, generating and forecasting sales pipelines, and making regular sales performance reports.
• Resolving customer complaintsAccount managers are responsible for resolving customer complaints and disputes by providing effective solutions.
• Working with internal teamsAccount managers work with different internal teams to ensure that the client's needs are understood and met.
• Attending client meetingsAccount managers attend client meetings and are available to speak with clients whenever they need to get in touch.
• Leading project managementAccount managers may lead project management activities.
• Delivering presentationsAccount managers may deliver presentations to clients or to the company's management.

Account managers should have excellent communication and negotiation skills, and be customer service oriented. They should also have good product knowledge, and be familiar with CRM software and MS Office

Job Purpose

The Facility Manager is responsible for overseeing and managing the maintenance, security, and operations of the company’s facilities. This role ensures that the buildings, equipment, and systems meet regulatory standards and are maintained to promote a safe, efficient, and productive working environment.

Key Responsibilities:

1. Facility Maintenance and Operations

• Oversee the maintenance of HVAC, electrical, plumbing, and other building systems.
• Conduct regular inspections to ensure facilities are in excellent condition and adhere to safety and regulatory requirements.
• Manage facility-related contracts and service agreements, ensuring timely and cost-effective delivery of services.

2. Vendor and Contractor Management

• Evaluate and select external vendors for facility services.
• Supervise contractors during repair and maintenance projects, ensuring work quality and adherence to deadlines.

3. Budget and Cost Control

• Develop and manage the facility management budget, ensuring optimal allocation of resources.
• Identify cost-saving opportunities while maintaining operational standards.

4. Health and Safety Compliance

• Ensure facilities comply with health, safety, and environmental regulations.
• Conduct regular safety drills and training sessions to enhance workplace preparedness.

5. Space Planning and Management

• Plan and optimize the use of available space to meet business requirements.
• Collaborate with internal teams to support moves, renovations, and expansions.

6. Emergency Preparedness and Response

• Develop and implement emergency response plans, including fire safety and evacuation procedures.
• Respond to facility emergencies promptly, coordinating necessary actions to resolve issues

7. Team Leadership and Collaboration

• Lead a team of facility management staff, providing guidance, training, and performance evaluations
• Collaborate with other departments to ensure the facility supports organizational goals.

Qualifications and Skills:

Education and Certifications:

• Bachelor’s degree in Facility Management, Engineering, Business Administration, or related fields.
• Certifications such as Certified Facility Manager (CFM), Facilities Management Professional (FMP), or equivalent are highly preferred.
• Further Training: Managing WAH, Bizsafe L2, CSCPM

Experience:

• Minimum 5 years of experience in facility management, with a proven track record in managing large-scale facilities.
• Experience in budgeting, vendor management, and project coordination.
• Mobility : As when needed

Technical Skills:

• Strong understanding of building systems, including HVAC, electrical, and plumbing.
• Familiarity with facility management software and tools.
• Knowledge of local health, safety, and environmental regulations.

Soft Skills:

• Excellent leadership and team management abilities.
• Strong problem-solving and decision-making skills.
• Effective communication and interpersonal skills to liaise with stakeholders at all levels.
• Languages: English, Chinese

Key Performance Indicators (KPIs):

• Facility maintenance uptime and responsiveness.
• Compliance with safety and regulatory standards.
• Budget adherence and cost efficiency.
• Employee satisfaction with facility servic

Responsibilities:

• Provide quality customer service and housekeeping duties
• Assist in opening and closing of the outlet
• Prepare and serve foods to customer
• Marketing menu items to customers
• Handle cashiering duties
• Able to handle customers skillfully to ensure full satisfaction
• Establish rapport with guests
• Maintain clear records of stocks and inventories
• Any other duties as assigned

Requirements:

• No experience in similar field is required
• F&B Hygiene Certificate
• Excellent communication skills
• Commitment to quality service
• Service excellence
• Food and Beverage knowledge

Responsibilities:

• Lead and guide the quantity surveying team in contracts administration to ensure quality and timely delivery of their assigned tasks and responsibilities.
• Negotiate with subcontractors and monitor their performance to ensure compliance and adherence to project timelines.
• Advise and resolve requests for equitable adjustments, contract disputes, and claims with clients, consultants, and subcontractors.
• Prepare and monitor project cost budgets and cash flow, track changes in design/construction work, manage variations, and adjust budget projections accordingly.
• Collaborate closely with the project team and oversee the quantity surveying team in the analysis, evaluation, and negotiation of quotations to ensure timely awarding of contracts to subcontractors and suppliers.
• Draft contractual correspondence and ensure the timely finalization of accounts with clients and subcontractors.
• Participate in the project tender process, including leading the team in tabulating quantities and pricing.
• Perform other duties as assigned.

Requirements:

• Degree in Building, Quantity Surveying, or equivalent.
• At least 8 years of relevant experience in the full cycle of construction project administration.
• Experience working in a Singapore Consultant Company is preferred.
• Experience with Singapore A1 Main Contractors and HDB BTO projects is an advantage.
• Strong planning and organizational skills to meet deadlines.
• Essential knowledge of cost economics.
• Strong command of English.

Objectives of this role

• Serve as the main point of contact in all matters related to client concerns and needs
• Build and strengthen client relationships to achieve long-term partnerships
• Maintain accurate client records, keeping track of any contract updates and renewals
• Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

Responsibilities

• Handle inquiries and requests from customers and address their needs
• Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
• Meet regularly with other team members to discuss progress and find new ways to improve business
• Generate progress reports for clients and senior leaders within the organization
• Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly

Job Description:

1. Plan, propose and implement marketing campaigns across online, offline and marketplace platforms

2. Assist the team in writing manuscripts, recording and editing videos and editing pictures. Conceptualise, design and provide copywriting for marketing collaterals

3. Manage various social media platforms and other marketing channels to build and enhance the company's brand awareness.

4. Maintain and improve the company's image, and promote the expansion of the company's sales market.

5. Able to take on ad hoc tasks and administrative work assigned by the company.

6. Perform other ad hoc duty as required

Job Requirements:

1. Degree or above

2. Familiar with the operation of major social media (Facebook, Instagram, Xiao Hong Shu, WeChat subscription account etc.)

3. Familiar with office software, clear logic, good writing skills, good at copywriting and sharing on social media, and good language expression skills.

4. Proficient in using various photo editing software such as Photoshop, and have strong video shooting and editing and picture editing capabilities.

5. Good aesthetic design ability, have their own creativity and ideas.

6. Serious and responsible work, creative thinking, good teamwork spirit and communication skills.

7. Able to work independently, those with food photography experience are preferred.

Benefits:

Meals provided

21 days annual leave

Health insurance benefit

Medical benefit

Dental benefit

POSITION OVERVIEW:

As an Operations Manager, you will play a crucial role in overseeing and optimizing the logistical and operational aspects of our business. Your responsibilities will include planning delivery routes, vehicle management, buffet monitoring, warehouse cleanliness, kitchen hygiene compliance, scheduling, stock management, on-site driver spot checks, client meetings, site reconnaissance, and troubleshooting during events.

KEY RESPONSIBILITIES:

Schedule and Delivery Planning:

• Plan efficient delivery routes for the next day, considering time, distance, and traffic conditions.
• Check orders in advance on the system to plan schedules and allocate manpower effectively.

Vehicle Management:

• Monitor and ensure the proper status, mileage, servicing, and fuel levels of all company vehicles.
• Regularly check and maintain the condition of driver vehicles to ensure safety and optimal performance.

Quality Assurance:

• Check and monitor daily buffets when the team is delivering food, ensuring quality and adherence to standards.
• Conduct spot checks on drivers during on-site setups to ensure adherence to operational standards.
• Ensure that the operations team follows kitchen hygiene protocols when entering the kitchen or handling food.

Warehouse and Storeroom Management:

• Ensure cleanliness and organisation in the warehouse/storeroom for efficient operations.
• Monitor and manage stock levels to prevent shortages or excess inventory.

Event Preparation:

• Attend meetings with clients, particularly for significant events, to discuss logistics and operational requirements.
• Conduct site reconnaissance to familiarize yourself with event locations and logistical details.
• Inspect delivery locations for details on loading/unloading bays, ensuring seamless delivery for drivers.

Event Management:

• Attend events and ensure both BOH and FOH are well coordinated.
• Address and rectify any sudden issues that arise during events to ensure smooth operations.
• Address and rectify any incident.

Requirement:

Catering experience is a must

Valid Class 3 licence

2 years experience in leading a team

Attention to detail

Willing to work outside of regular office hours

• Building relationships: Developing long-term relationships with clients and connecting with key stakeholders
• Managing accounts: Ensuring accounts are within budget and meet client needs
• Communicating with clients: Handling customer inquiries and requests, addressing concerns, and resolving conflicts
• Collaborating with internal teams: Working with other departments to ensure client needs are met
• Generating reports: Creating progress reports for clients and senior leaders
• Identifying opportunities: Identifying opportunities for upselling, cross-selling, and renewals
• Monitoring budgets: Monitoring client budgets and explaining costs or expenditures
• Following up with clients: Ensuring clients are satisfied with the company's products or services
• Contributing to sales strategies: Assessing product results, monitoring competitive products, and analyzing customer reactions

This role plays a critical part in supporting financial operations and compliance with corporate and regulatory standards, reporting to Finance Director. He/she will oversee key accounting functions, including inventory valuation, budget preparation and financial analysis, while ensuring effective internal controls.

Responsibilities:

• Full set of accounts & reporting, ensure accurate and timely financial reporting in compliance with corporate standards.
• Oversee Inventory processes, including OBS and valuation.
• Monitor and analyze KPI, including negative & low GP Margins.
• Prepare Audit schedules and coordinate the preparation and submission of tax schedules to ensure compliance with regulatory requirements.
• Perform monthly bank reconciliations and resolve any discrepancies promptly.
• Prepare and maintain detailed balance sheet schedules to support audits and financial reviews.

Pre-requisites:

• Bachelor’s degree in accounting/finance, or related field.
• Professional certification (eg. CPA, ACCA) is preferred.
• Min 3-5 years of relevant experience, preferably in a similar role.
• Strong knowledge of financial reporting standards and tax regulations.
• Proficiency in accounting software and Microsoft Excel.