Total 40,869 service centre manager job vacancies in islandwide

Job Purpose:

Attend to maximum number of customer’s incoming calls, email and voicemails with upmost service quality with regards to the company services.

Job Responsibilities & Duties:

• Attend and response to maximum number of incoming calls, email and voicemails with service quality
• Follow-up on all escalated incident
• Logged all calls reported into the case management system
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system
• Generates management reports
• Provides assistance and guidance to junior colleagues
• Perform other duties as assigned

Minimum Years/Type of Experience:

• Minimum 1 year of call center experience
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Call Centre via phone, email, online and digital platform.

Working Hours:

• Able to work staggered office hours on rotation.

To apply please click the Apply buttonor send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Job Responsibilities:

• Integrate existing MarTech stack, including working with vendor to build strategy to bridge identified gaps
• Improve MarTech stack utilization across existing solutions such as Braze, Adobe Analytics (AA), Adobe Target (AT) and Adobe Experience Manager (AEM) to help drive or uplift marketing performance through personalisation and experimentation, including areas such as customer journey management and web analytics tools.
• Collaborate with the marketing team to understand their needs and requirements for technology systems and make recommendations accordingly.
• Guide and educate business units on best use of marketing technology platform and align on integration plans.
• Perform database analysis to propose effective customer value proposition, targeted promotions, and personalized content & activities with the different business units.
• Set up audience segments, marketing automation journeys and personalization activities on our marketing platforms

Job Requirements:

• Bachelor’s Degree in IT, Computer Science or other relevant fields
• Good understanding of marketing concepts and technologies such as CRM, email marketing, marketing automation, web analytics, and digital advertising.
• Proficiency in programming languages such as Python, JavaScript, and SQL
• Experience working with JIRA, MS Office, Visio, Lucid Charts and/or project management tools is a plus
• Strong communication and collaboration skills.
• Demonstrated problem-solving and analytical skills.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.

Description

Working location: Changi Business Park

• Good in Call Center/ Customer Service.
• Customer issues handling over the phone.
• Deliver personalized service over the telephone to customers in call center on banking products, accounts, and services enquiries in an effective and efficient manner.
• Ability to understand customers’ needs and provide appropriate solutions and attention
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
• Solicit customers’ feedback and identify problem trends for improvement actions.
• Need Singaporean***

Requirements

• Min GCE O levels or higher
• Possess high-quality customer service skills and a professional communication style

Training location: Will be determined by the availability of the trainer. its either Changi Business Park OR Toh Guan- Jurong East. (Mon-Fri 9am to 6pm for 40-50 days)"

Contract: 12 months renewable contract

Willing to work in Shifts- 2pm to 11pm, 3pm to 12midnight

Able to commit to Staggered Shift Schedule (with shift allowance)

Shift pattern (inclusive of weekend and public holidays):

1 weekday off, 1 weekend off

To meet its regional expansion plan, an established F&B Group is looking for suitable candidates to fill the following position:-

AREA MANAGER (F&B)

Location: Central

Responsibilities:-

• Oversee and ensure the smooth operation of F&B outlets.

• Lead and motivate staff to achieve operational goals, sales targets and profitability.

• Maintain high levels of Quality, Service and Cleanliness of the outlets.

• Meet and maintain hygiene, sanitary and work safety standards at all times.

• Responsible for recruitment, training and retention of staff.

• Plan staff schedules to achieve optimal operational standards within budgetary limit.

• Handle customers’ complaints professionally and satisfactorily.

Requirements:-

• Min GCE 'O' level / Higher NITEC / Diploma with at least 5 years of F&B experience as a Senior Restaurant Manager managing 2 or more outlets OR 3 years relevant experience as an Area Manager preferably from QSR industry.

• Highly motivated, customer-centric and good team player.

• Has an eye for details and possesses good project/programme management skills.

• Possesses strong interpersonal, communication and leadership skills.

• 6 days week – including shift work, weekends and public holidays.

Interested candidates are requested to send in their CVs in MS Word Format including the following:-

1. Current &Expected Salary (is a MUST)

2. Date of Availability

3. Reason(s) for Leaving

(We regret that only shortlisted candidates will be notified)

Who we’re looking for

You will be part of the dynamic team that plans and ensures that UOB Contact Centre has the right number of resources, at the right time with the right skill sets driven by data and with the use of the right Workforce Management (WFM) tools.

What you’ll do

• Identifying opportunities for automation within the workforce management system.
• Developing, implementing, and maintaining automated workflows and processes to streamline scheduling, reporting, and other WFM tasks.
• Integrating automation tools and software with existing WFM systems and platforms.
• Collaborating with WFM and IT teams to ensure seamless automation implementation.
• Monitoring and fine-tuning automated processes to improve efficiency and accuracy.
• Troubleshooting and resolving issues related to WFM automation systems.
• Providing training and support to WFM staff on using automated tools effectively.
• Staying updated on industry best practices and emerging technologies to continuously enhance WFM automation.
• Monitoring employee activities and schedules in real-time to ensure compliance with planned work hours.
• Identifying and addressing deviations from scheduled activities, such as breaks, lunches, and tasks.
• Utilizing RTA software and tools to track and report on real-time adherence metrics.
• Communicating with supervisors and team leads to address deviations and make necessary adjustments.
• Analyzing historical and real-time data to identify trends and areas for improvement in adherence.
• Collaborating with WFM schedulers to make real-time schedule adjustments to meet service level goals.
• Providing feedback and coaching to employees regarding adherence and performance.
• Generating reports and performance metrics to evaluate and improve real-time adherence processes.
• Participating in the development and implementation of RTA strategies and policies.

The knowledge, experience, and qualifications you’ll need to succeed

• Significant experience in designing, implementing, and maintaining automation solutions in a WFM context. This could include experience with Robotic Process Automation (RPA), scripting, and workflow automation.
• A solid understanding of workforce management processes, including demand forecasting, scheduling, and performance analysis, is essential to identify areas where automation can be applied effectively.
• Proficiency in automation tools and technologies, such as Qlix sense, RPA platforms (e.g., UiPath, Automation Anywhere), scripting languages (e.g., Python, JavaScript), and workflow automation tools (e.g., Zapier, Microsoft Power Automate).
• Strong analytical skills to assess processes, identify automation opportunities, and measure the impact of automation on efficiency and accuracy.
• Effective communication skills to collaborate with various teams, explain automation solutions, and provide training to WFM staff.
• The ability to analyze complex problems and develop creative automation solutions to address them.
• Adaptability to new technologies and methodologies is crucial.
• Proven experience in real-time adherence monitoring, preferably in a contact center or service-oriented environment.
• Familiarity with WFM software and tools, including real-time monitoring and reporting modules, is essential.
• Strong data analysis skills to monitor real-time data streams, detect deviations from schedules, and make real-time adjustments.
• Effective communication skills to liaise with team leads, supervisors, and employees to address adherence issues and provide real-time guidance.
• The ability to make quick decisions and solve real-time scheduling and adherence challenges.
• RTA experts need to adapt to rapidly changing conditions and adjust schedules on the fly, so adaptability is a key trait.
• The role can be high-pressure, so the ability to handle stressful situations and maintain composure is important.
• Understanding of workforce management principles and practices, including scheduling and forecasting, is beneficial for context and decision-making.
• Real-time adherence requires a keen eye for detail to ensure that employees are following their schedules accurately.

Job Title : Sales Account Manager

Department/Location : Sales & Marketing / Singapore (CIS)

Gender/Race : Female/Male

Salary Range : Salary package will commensurate with experience

Education Level : Degree in any discipline

Years of experience : 3-7 Years in Sales relevant

B. Job Description (outline of main duties):

1) Sales Account Manager – S$5000 to S$6500

A) Special skills/Attributes:

> Degree in any Science of Engineering or any Discipline

Ø Good interpersonal and communication skills

Ø Required coordinate and sourcing from Korean suppliers, translator for Korean supplier chain. Proficiency in Korean is a must.

Ø Strong customer-orientation with ability in developing and fostering long term effective relationship with key accounts

Ø Adaptable to dynamic and changing environment

Ø Experience In Wafer Fab accounts is preferred / any sales relevant experiences

Ø Only Singaporean may apply

Ø With Valid Class 3 License with car

A) Job Description

Ø Regular visit to customer for sales activities

Ø Provide sales & technical support to customer

Ø Required to source semiconductor product from Korea, coordinate and align with Koreans suppliers

Ø Conduct market survey & analysis

Ø Proactively in new business opportunities to secure sales

Ø Able to set clear objective and develop strategies for each account to drive penetration and growth

Ø Monitor & coordinate delivery and payment from customer

Ø Prepare sales report, forecast & yearly marketing plan

Reports to Contact Centre Team Lead

Handle customer service hotline and provide first level of supports from OMNI Channels

Resolve customer queries efficiently and escalate problems/issues promptly.

Follow Standard operating procedures closely.

Work as a team and ensure that the contact centre service level is met

Diploma / NITEC / GCE ‘O' Level or equivalent

Minimum C5 for English O level

Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry

Special Knowledge or Skills:

Pleasant disposition with good communication skills

Fluency in a second language

Computer literate and good typing skills

Job Responsibilities

1. Answers all incoming/outgoing calls coming through our private branch exchange (PBX) system in a professional and courteous manner.

2. Applies Hotel’s standard verbiage in all guest communications via PBX system.

3. Screens callers to know the purpose of call and transfers to the respective offices or staff accurately.

4. Provides general assistance to callers enquire on Hotel’s products and services in a professional manner.

5. Administers the programming and executing of guests’ wake-up-calls.

6. Ensures that call log entries (e.g. IDD & Assisted Calls) are recorded and updated in a systematic and timely manner.

7. Assists in the dissemination of required information during emergency situation.

8. Updates and maintains Hotel’s telecommunication equipment inventory records.

9. Assists in the coordination of the repair/replacement of Hotel’s telecommunication equipment.

10. Assists in back-end reception administration duties such as releasing of credit card verifications, handling card verification disputes and coordination with UOB Bank on escalation cases etc.

11. Prepares and performs room reservation related administration duties such as room reservation correspondences, non-refundable reservation and no-show reservations.

12. Undertakes other duties as and when requested by the Front Office Management and Hotel Management.

Requirements

1. Fluent in both spoken and written English

2. GCE "O" level or equivalent

3. Knowledge of PMS Opera system is preferred

4. At least 1-2 years in hotel related industry, preferably under Hotel’s room division

Key Responsibilities:

To respond to customer inquiries and provide information

products, services, and addressing general medical inquiries in a clear and professional

manner.

To assist customers in placing orders, tracking shipments, and processing

returns or exchanges.

To develop a deep understanding of product offerings to

effectively address customer questions and concerns.

To Maintain detailed records of customer interactions and transactions in

customer relations management (CRM) for reporting and analysis purposes.

Qualifications:

● Min N/O Level /Diploma

● Excellent communication and interpersonal skills.

● Previous experience in customer service, call centre, or a related field is a plus.

Interested candidates please send a copy of your resume in MS Word to

[email protected]

EA Personnel: Valerie Yong Kian Fung (R1103704)

Company Reg. No 199601303W

EA Licence No. 99C4599

Duties

You are required to manage a portfolio of the assigned property, ensuring proper upkeep of engineering, and building systems, managing and overseeing the performance of service providers, supervising arrears management processes and managing budgets versus expenses, handling residents/users feedback and ensuring good delivery of service to the Management Corporation and its Council.

Job Responsibilities

· To conduct site meetings, direct and coordinate with site staff to keep abreast of all issues ensuring the highest level of esprit de corps and teamwork is maintained at all times.

· To regulate and control the use of common properties and facilities of portfolio of sites.

· To plan, implement and review Management Corporation’s decisions and policies encompassing both routine and cyclical maintenance.

· To control estate cleaning, security, landscaping, building maintenance and contractors and provide necessary certification of completed works undertaken by contractors and make recommendations for approval of payment thereof.

· To prepare and implement planned maintenance program for the suitable maintenance, improvements, additions and alternations and repairs to the common properties.

· To carry out regular inspections of the common properties in the buildings to ensure that they are in satisfactory and serviceable condition and to properly maintain to the standards required by the relevant authorities and the Management Corporation.

· To advise the Management Corporation and administer the functions and affairs of Management Corporation in compliance with the Building Maintenance and Strata Management Act (BMSMA).

· To provide innovative and practical ideas including on-going review of work method, cultivation of corporate objectives, staff training, knowledge enhancement, contract specification, to meet needs of Management Corporation and subsidiary proprietors.

· To establish rapport with Management Corporation’s members and subsidiary proprietors/ residents and all staff and contractors of the building.

· To liaise and coordinate with relevant government bodies, managing agent and legal advisers, to enhance effectiveness of Management Corporation to achieve successful completion of Management Corporation’s projects.

· To co-ordinate the management of renovation works of SPs and residents or tenants of the estate.

· To recommend improvement works to the property to enhance its image and prestige.

· To prepare competitive tendering to ensure purchases and service contracts are on competitive terms and analyze tenders for recommendation to Management Corporation.

· To ensure all insurance policies such as Fire, Public Liability, Plate Glass and error and omissions for the condominium are covered at all times and to effect insurance claims for any damage to common property, when necessary.

· To enforce and ensure compliance of By-laws, house rules and government regulations by all subsidiary proprietors, tenants and residents of the estate.

· To ensure smooth issuance and handling of security passes, carpark labels, collection of administrative fees/renovation fees, etc.

· To plan and organize activities held on selected festivities and events for the estate.

Administrative

· To organize monthly Council meeting and/or various sub-committee meetings.

· To prepare minutes, agenda, and other documents for General & Council meeting and/or various sub committee meetings.

· To organize, co-ordinate and conduct Annual General Meetings, ensure proper documentation, e-lodgement and minuting are prepared, submitted and completed.

· To attend to all correspondence and inquiries relating to common property on behalf of the Management Corporation. Advise and propose the necessary remedial actions required.

· To ensure confidentiality of sensitive documents.

· To manage and maintain proper and updated records of all files, correspondences, documents and materials pertaining to Management Corporation matters and to maintain and update the register of subsidiary proprietors and residents’ particulars.

· To ensure proper recording of all site-staff matters, including attendances and Saturday-off privileges, urgent day-offs, annual leave, update of personal particulars, etc.

Adoption & Implementation of Technology

· Be familiar with technology the company adopts and implements in headquarter and on sites.

· Provide support to site staff including IT support and familiarization of Company IT platforms.

· Ensure timely back up of all information in relevant IT systems pertaining to the Management Corporation.

Job ID: 18843

• Location: Raffles Place, Tanjong Pagar
• Working hours: 8.45am – 5.45pm
• Salary: up to $5,000 (Depending on experiences)

Job Description

• To plan and develop sales channel to achieve budget
• To organize and implement sales strategies in compliance with Company’s direction
• To review market plans and sales targets of existing customers
• To conduct market surveys, business plans for evaluation of up-to-date customers’ requirement
• To monitor customers’ sampling, price negotiation, sales order management, market need analysis

Job Requirement

• At least 5 years of working experiences.
• Experience industry : With construction background and familiar with adhesive material or tape
• Excel basic knowledge
• Frequency of travel: Roughly 1-2 times per month to ASEAN country

Interested applicants, kindly send your updated resume to Joanne (R21101135) [email protected] with the email subject header "Job Application for 18843, Assistant Sales Manager".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

Take care of outlet operations

Rostering of employees

Ensure inventory is sufficient for the operation of the outlet, and order when stocks are low

Ensure outlet is well kept and regularly cleaned and free from pests

Willing and able to fill in roles where employees are absent on medical or leave or short handed

(eg Mop clean floors / Wash dishes / Collect dishes and clear/clean tables / cashiering)

Willing to work split shifts (eg 10am to 2pm and 6pm to 10pm)

6 days per week, rest day will be weekdays

Willing to work weekends and holidays

• The Manager/Senior Manager uses data analytics and determines new strategies to make production processes more efficient to meet organisation's goals.

• He/She establishes, implements and manages projects to meet operational objectives.

• He/She manages his/her team resources and balances between production requirement and manpower resources to ensure organisation's sustainability.

• He/She integrates quality principles and methodology to enhance engineering performance within the organisation.

• In addition the Manager/Senior Manager evaluates the organisation’s approach towards a lean enterprise and uses data analytics for business insights identification.

• He/She drives innovation practices in the organisation and review manufacturing processes to reduce working capital and optimize inventory levels.

• As a people manager, the Manager oversees manpower, financial, training and resource planning deployment within the organisation.

• He displays a high level of organisational awareness and leadership skills by working in a consultative manner with other departments/sections within the organisation.

~ Analyse data for business insights identification.

~ Analyse production efficiencies.

~ Conduct interviews and make hiring decisions.

~ Determine priorities dynamically and set planning assumptions for work in progress levels by product, cycle time and yield.

~ Develop On-the-job training programme.

~ Develop workplace learning plan.

~ Evaluate organisations approach towards a lean enterprise.

~ Evaluate the sustainability of manufacturing process by preparing rough cut capacity plans.

~ Evaluate workplace safety and health management system for compliance and improvement.

~ Improve operation planning through use of big data and advanced analytics modelling.

~ Integrate quality principles and methodology to enhance engineering performance.

~ Lead change management in the organisation.

~ Manage balance between production requirement and manpower resources.

~ Manage innovation practises in organisation.

~ Manage manufacturing key metrics including loading, performance to commitments, on time delivery and bottlenecks.

~ Manage material requirements planning taking into account the sales forecast, production plan and production capacity.

~ Resolve workplace grievances and disputes.

~ Review manufacturing processes to reduce working capital and optimise inventory levels.

• The Manager/Senior Manager uses data analytics and determines new strategies to make production processes more efficient to meet organisation's goals.

• He/She establishes, implements and manages projects to meet operational objectives.

• He/She manages his/her team resources and balances between production requirement and manpower resources to ensure organisation's sustainability.

• He/She integrates quality principles and methodology to enhance engineering performance within the organisation.

• In addition the Manager/Senior Manager evaluates the organisation’s approach towards a lean enterprise and uses data analytics for business insights identification.

• He/She drives innovation practices in the organisation and review manufacturing processes to reduce working capital and optimize inventory levels.

• As a people manager, the Manager oversees manpower, financial, training and resource planning deployment within the organisation.

• He displays a high level of organisational awareness and leadership skills by working in a consultative manner with other departments/sections within the organisation.

~ Analyse data for business insights identification.

~ Analyse production efficiencies.

~ Conduct interviews and make hiring decisions.

~ Determine priorities dynamically and set planning assumptions for work in progress levels by product, cycle time and yield.

~ Develop On-the-job training programme.

~ Develop workplace learning plan.

~ Evaluate organisations approach towards a lean enterprise.

~ Evaluate the sustainability of manufacturing process by preparing rough cut capacity plans.

~ Evaluate workplace safety and health management system for compliance and improvement.

~ Improve operation planning through use of big data and advanced analytics modelling.

~ Integrate quality principles and methodology to enhance engineering performance.

~ Lead change management in the organisation.

~ Manage balance between production requirement and manpower resources.

~ Manage innovation practises in organisation.

~ Manage manufacturing key metrics including loading, performance to commitments, on time delivery and bottlenecks.

~ Manage material requirements planning taking into account the sales forecast, production plan and production capacity.

~ Resolve workplace grievances and disputes.

~ Review manufacturing processes to reduce working capital and optimise inventory levels.

We are looking for motivated self starters to run day to day operations of our business. You will need to have strong people skills. You will be managing a small team of crew. Seek to achieve objectives set by management. If you feel that you are the right person, do send us your resume for an interview.

• The Manager/Senior Manager uses data analytics and determines new strategies to make production processes more efficient to meet organisation's goals.

• He/She establishes, implements and manages projects to meet operational objectives.

• He/She manages his/her team resources and balances between production requirement and manpower resources to ensure organisation's sustainability.

• He/She integrates quality principles and methodology to enhance engineering performance within the organisation.

• In addition the Manager/Senior Manager evaluates the organisation’s approach towards a lean enterprise and uses data analytics for business insights identification.

• He/She drives innovation practices in the organisation and review manufacturing processes to reduce working capital and optimize inventory levels.

• As a people manager, the Manager oversees manpower, financial, training and resource planning deployment within the organisation.

• He displays a high level of organisational awareness and leadership skills by working in a consultative manner with other departments/sections within the organisation.

~ Analyse data for business insights identification.

~ Analyse production efficiencies.

~ Conduct interviews and make hiring decisions.

~ Determine priorities dynamically and set planning assumptions for work in progress levels by product, cycle time and yield.

~ Develop On-the-job training programme.

~ Develop workplace learning plan.

~ Evaluate organisations approach towards a lean enterprise.

~ Evaluate the sustainability of manufacturing process by preparing rough cut capacity plans.

~ Evaluate workplace safety and health management system for compliance and improvement.

~ Improve operation planning through use of big data and advanced analytics modelling.

~ Integrate quality principles and methodology to enhance engineering performance.

~ Lead change management in the organisation.

~ Manage balance between production requirement and manpower resources.

~ Manage innovation practises in organisation.

~ Manage manufacturing key metrics including loading, performance to commitments, on time delivery and bottlenecks.

~ Manage material requirements planning taking into account the sales forecast, production plan and production capacity.

~ Resolve workplace grievances and disputes.

~ Review manufacturing processes to reduce working capital and optimise inventory levels.

• The Manager/Senior Manager uses data analytics and determines new strategies to make production processes more efficient to meet organisation's goals.

• He/She establishes, implements and manages projects to meet operational objectives.

• He/She manages his/her team resources and balances between production requirement and manpower resources to ensure organisation's sustainability.

• He/She integrates quality principles and methodology to enhance engineering performance within the organisation.

• In addition the Manager/Senior Manager evaluates the organisation’s approach towards a lean enterprise and uses data analytics for business insights identification.

• He/She drives innovation practices in the organisation and review manufacturing processes to reduce working capital and optimize inventory levels.

• As a people manager, the Manager oversees manpower, financial, training and resource planning deployment within the organisation.

• He displays a high level of organisational awareness and leadership skills by working in a consultative manner with other departments/sections within the organisation.

~ Analyse data for business insights identification.

~ Analyse production efficiencies.

~ Conduct interviews and make hiring decisions.

~ Determine priorities dynamically and set planning assumptions for work in progress levels by product, cycle time and yield.

~ Develop On-the-job training programme.

~ Develop workplace learning plan.

~ Evaluate organisations approach towards a lean enterprise.

~ Evaluate the sustainability of manufacturing process by preparing rough cut capacity plans.

~ Evaluate workplace safety and health management system for compliance and improvement.

~ Improve operation planning through use of big data and advanced analytics modelling.

~ Integrate quality principles and methodology to enhance engineering performance.

~ Lead change management in the organisation.

~ Manage balance between production requirement and manpower resources.

~ Manage innovation practises in organisation.

~ Manage manufacturing key metrics including loading, performance to commitments, on time delivery and bottlenecks.

~ Manage material requirements planning taking into account the sales forecast, production plan and production capacity.

~ Resolve workplace grievances and disputes.

~ Review manufacturing processes to reduce working capital and optimise inventory levels.

Job Description

• Industry/ Organization Type: Paint / Manufacturing
• Position Title: Assistant Manager (Paint & Protective Coatings)
• Working Location: Pioneer
• Working Hours: 5 days, Mon - Thu (8 am – 5:30 pm) / Fri (8 am – 5 pm)
• Salary Package: Basic Up To $5,500 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Develop and implement the company's sales objectives, focusing on both current and potential customers, and strive for maximum profitability.
• Manage and oversee the performance of the department, working closely with teams and customers to meet quality and service requirements.
• Analyze sales objectives for current and prospective customers, sales and service demands, and create effective sales coverage programs. Monitor marketplace activities related to pricing, products, new product launches, delivery schedules, and merchandising techniques.
• Assist in the preparation of competitive bids and proposals to secure new projects.
• Develop sales forecasts, assess territory potentials, conduct territory analysis, and collaborate with management to set appropriate sales quotas and goals.
• Provide regular reports on department activities to management through work plans and territory analyses.
• Offer technical advice and recommendations to owners and the shipyard to ensure customer services align with both the company's and client's targets.

APPLY NOW!!!

• Minimum Diploma in Engineering or a related discipline.
• Preferably, a minimum of 3 years' work experience in the paint or related industry, with a focus on servicing oil & gas downstream customers.
• Strong contacts and a robust network within the oil & gas industry.
• Preferably, NACE 1 certified.
• Must possess a vehicle for transportation.
• Good command of the English language (written & spoken).
• Proficient in MS Office applications (Excel/PowerPoint).

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65686 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing/Industrial Fabrication Solution Provider
• Position Title: Customer Service Supervisor/Assistant CS Manager
• Working Location: Ubi
• Working Hours: 5.5 days (Monday – Friday 8.30am – 5.30pm, Saturday 8.30pm – 12pm)
• Salary Package: Up to $3,200 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Maintain customer service standards and protocols.
• Manage and assist a team of Customer Service Executives in handling customer inquiries and complaints.
• Identify opportunities to improve customer service levels.
• Assist in the development and implementation of new systems, procedures, or working practices to improve customer service efficiency.
• Train and mentor new and existing team members.
• Handle escalated customer complaints and issues.
• Prepare and analyze reports on customer service performance and metrics.
• Participate in customer service improvement and customer satisfaction meetings.
• Develop and maintain successful customer relationships.
• Co-ordinate with team in proposing product solutions to meet customer requirements through quotes, tender bid process and/or customer procurement process.
• Support orders confirmation and deliveries.
• Support implementation of new product launches.
• Support market strategies via social media/digital marketing.
• Prepare weekly/monthly sales and development reports on accounts and area covered.

APPLY NOW!!!

• At least GCE ‘N’/’O’ Levels or equivalent
• Minimum of 2 years of experience in Customer Service-related environment
• Proficient in Microsoft Office

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65607 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: Manufacturing and Production
• Position Title: Service Technician/ Technician
• Working Location: Islandwide
• Working Hours: 5 days (Monday to Friday, 9.00 am to 6.00 pm)
• Salary Package: Basic + Standby Allowance + Handphone claims + OT + Variable bonus
• Duration: 1-year contract (Convertible to Permanent Role)

Key Responsibilities

• To assist the Technical Supervisor with day-to-day troubleshooting, attend to breakdown problems, enhancement service for equipment.
• To upkeep and do preventive maintenance for parking equipment.
• Assist in resolving technical issues with customers and contractors.
• Other tasks as assigned by Management.

APPLY NOW!!!

• Minimum Professional Certification/ITE Nitec/Diploma (Technical) Engineering (Computer/Telecommunication), (Electrical/Electronic/Mechanical or equivalent).
• Posses valid Class 3 license with clean record (to drive a van).
• Van can be driven home.
• Willing to do standby duty and work after office hours.
• Candidates without relevant experience are welcome to apply. Training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #53568 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C016 | Angel Lim | EA Reg No: R1769781

Job Description

• Industry/ Organization Type: Accounting Firm (Global)
• Position Title: Risk Management Manager (ERM & Data Protection)
• Working Location: Central
• Working Hours: 5 days, Monday – Friday (8:45 AM – 5:30 PM)
• Salary Package: Basic + Twice Yearly Performance Bonus
• Duration: Permanent

Key Responsibilities

• Collaborate with stakeholders to develop and implement the firm's enterprise risk management framework.
• Identify, assess, and monitor risks across various business units.
• Create and maintain a robust risk reporting system, providing timely and accurate information to senior management.
• Assist in the assessment, management, and monitoring of compliance with relevant data protection laws.
• Develop, update, and enforce policies and procedures related to data protection.
• Conduct data protection impact assessments as needed.
• Review basic legal documents, including Non-Disclosure Agreements (NDAs) and Client Agreements.
• Keep the firm's policies up-to-date based on regulatory changes.
• Address inquiries related to onboarding, continuance assessment, independence, anti-money laundering, and data protection.
• Conduct regular compliance testing to ensure adherence to the firm's policies.
• Organize and prepare information for reporting to regulatory bodies and the group.
• Facilitate and deliver training programs related to risk management.

APPLY NOW!!!

• Degree in Accountancy, Business or relevant discipline.
• At least 5 years of relevant experience in an international public accounting firm, financial institution or multinational company.
• Advantageous to have experience in ERM and/or data protection.
• Possess keen interest in the international development of risk management policies with a good understanding of regulatory compliance.
• Strong communication and teamwork skills, with ability to communicate effectively with cross-functional teams.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65790 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C016 | Angel Lim | EA Reg No: R1769781

Introduction to the role:

Our client, a global FinTech MNCis looking for Lifestyle Relationship Manager to support their High Net Worth Product Team. They are also looking for someone who is experienced with Operational Processes and has excellent communication skills can work with Clients & Vendors.

The Ultima Card Relationship Manager is a developing professional role:

• Deals with most problems independently and has some latitude to solve complex problems.
• Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices.
• Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family.
• Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information.
• Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results.
• Breaks down information in a systematic and communicable manner.
• Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information.
• Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Role Description

• To work closely with the Affluent Product & Marketing team, Private Client Relationship Managers and Customer Services to create a superior product and customer journey for affluent segment together.
• To liaise, monitor and gate-keep the lifestyle services provided by external vendors.
• To do necessary research and complete logistics required to fulfil client requests while providing an exceptional client experience is the expected behavior and it will be measured by specific metrics.
• Assist with organizing logistics for client events.
• To design workflow for assigned projects and initiatives in line with objectives of the company.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding stakeholders and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Ensure that KYC/AML and other compliance norms are strictly adhered to.

Qualifications

• Bachelor’s/University degree or relevant experience.
• Minimum of 2-5 years in service management, marketing and/or team sales experience. Relevant experience in servicing affluent customers a MUST.
• Fluent and articulate in English, Cantonese (HK) and Mandarin (HK). Working knowledge of Chinese Dialects, Japanese or European languages will be a plus.Proficient in MS Word and Excel and the ability to learn new systems quickly.
• Outstanding problem solving skills with the ability to resolve complex customer service enquiries in a prompt, courteous and professional manner.
• Strong attention to details and administrative capabilities.
• An ability to demonstrate strong empowerment and decision-making skills with excellent verbal and written communications.
• A good team player, being cooperative and work effectively within the group.
• Required to attend events in the evenings and/or weekends.
• A flair for creativity and a genuine interest in travelling, fashion, the arts, music, sports, and theatre would be an added advantage.
• Ability to understand the lifestyle of affluent segment will be a plus.

We regret to inform that only shortlisted candidates will be notified / contacted.

EA Registration No: Kwok Yi Zhi Kenneth, R22109533

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

Job Description

• Industry/ Organization Type: Manufacturing (Electronics)
• Position Title: Regional Sales Manager / Sales Manager (Regional)
• Working Location: Orchard
• Working Hours: 5 days (9 AM – 6 PM)
• Salary Package: Basic Salary up to $5,000 + Transport Allowance + Commission + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• In charge of coordinating Franchise and non-Franchise product line Sales in Thailand and Malaysia
• Personally handle Franchise and non-franchise sales in Singapore by arranging meetings with local customers (EMS/OEM) in Singapore, Batam and JB
• Have connections to the correct departments in the OEM/EMS to promote products
• In charge of pushing sales with the customers (OEM/EMS) once the product lines have been designed into the AVL
• Identify new projects and new opportunities with customers in relevant industries
• Explore business opportunities, gather market info and expand product market share
• Cold call and identify new customers to work on
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Degree in Electrical Engineering or related discipline
• 4-5 years of relevant working experience in the Electronics industry
• Regional management experience is a must
• Able to travel overseas on short notice

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65901 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Business Manager
• Working Location: Tampines
• Working Hours: 5 days, Mon to Fri (8 AM-5 PM)
• Salary Package: Basic Salary + Transport Allowance + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Responsible for the Supply Chain Services role.
• Develop and implement strategies to grow the Company's business and market share for both existing and potential customers.
• Analyze business performance against budget and goals.
• Responsible for studying competition, identifying potential customers, overseeing product development, monitoring industry trends, maximizing profits and ensuring customer satisfaction.
• Identify target accounts and work with Management, achieve specific goals for closing new business.
• Prepare quotations and review customer enquiries/ needs such that the Company is capable of meeting the requirements.
• Work closely with Customer Service Group, keeping them apprised of customer needs and any deviations.

APPLY NOW!!!

• Minimum Diploma in Business or equivalent.
• Experience in Logistics/ Supply Chain Industry is an added advantage.
• Preferably with own car.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65933 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing/Semiconductor Technology
• Position Title: Customer Service Engineer
• Working Location: Kallang
• Working Hours: Monday – Friday, 9 am – 6 pm
• Salary Package: Up to $5,000 + VB
• Duration: Permanent

Key Responsibilities

• Pre and post-technical support to customer on vision.
• Provide technical support to customer.
• Provide on-site service.
• Evaluate and qualify new products.

APPLY NOW!!!

• Diploma or Degree in Electrical / Optics Engineering with at least 3 years of experience in machine vision application.
• Able to travel locally and overseas on short notice.
• AOI experience is welcome.
• Good understanding of camera / lens / optical.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65778 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114