Total 1,973 Manager service engineer job vacancies in Singapore

• Execute assembling and disassembling works on heavy-duty vehicles such as; electronic control units, cable harnesses, sensors, actuators, etc.
• Diagnose electrical errors by using OEM-provided diagnosis computer or execute technical assessments on failing systems and determine proper corrective repair solutions.
• Execute retrofitting tasks by using provided technical drawings and SOW.
• Use recourses such as sales programs, and electronic parts catalogues to source and find information such as spare part numbers and workshop repair information.
• Use special tools to perform repairs more efficiently.
• Follow the work instructions of the manufacturer by using the repair and service manual.
• Carefully handling workshop equipment and personalized tools.
• Housekeeping, maintaining quality service and safety procedures. Undertake any other duties as consistent with the position
• Attend to diesel/heavy mechanic related jobs (repairing and maintenance)
• Troubleshooting and testing
• Perform preventive maintenance for vehicles
• Other duties as assigned

Contract Duration: 12 months
Working Location: Nanyang Ave
Working Hour: Normal Office Hour

Responsibilities:

• Collaborate closely with stakeholders and analyse inputs from customer satisfaction survey results
• Identify improvement opportunities through process re-design, automation development or system improvements.
• Ensure timely and accurate provisioning and deprovisioning of user access
• Perform regular access reviews and audits to ensure compliance with security policies
• Ensure documentation on access control procedures, work instructions and configurations are accurately maintained
• Review and manage IT Service Desk services Service Level Agreements.
• Handle customer’s feedback and ensure prompt and effective resolution
• Lead and manage Service Desk Agent to ensure optimal performance

Requirements:

• Degree in Computer Science, Information Technology, Software Engineering with minimum 3 years of relevant experience in operation management of contact center / service desk
• Hands-on experience on End-user Computing, Active Directory, Office365, Exchange Admin Centre
• Experience in low-code platform e.g. UiPath, Outsystems, Power Query
• Good interpersonal, communication, and organization skills
• Analytical and problem-solving skills with the ability to work autonomously
• Preferably ITIL Certified, knowledge of ServiceNow, APIs, data integration and transformation and programming experience

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform you that only shortlisted candidates will be notified.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance, and skills upgrading services, and partnering with employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nationwide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Gelangre Reyanelle Gelario | REG No : R1870995

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Act as the company’s primary liaison for customer communications
• Collaborate with the Quoting Specialist to ensure the timely provision of pricing information
• Facilitate the coordination of significant global bidding processes within the defined timelines
• Oversee the key performance indicators (KPIs) and service level agreements (SLAs), while also assisting to address any service level concerns.
• Ensure the timely delivery of tracking/business reports to the various customers
• Collaborate with both customers/vendors to resolve process-related matters
• Maintain/Develop daily customers’ relationships via email, phone, or in-person interactions
• Identify area of improvement to enhance operational efficiency
• Work alongside various stakeholders to conceptualize/execute new initiatives for the various customers
• Keep customers well-informed about their order/query statuses, and prioritize their needs accordingly
• Oversee the submission of accurate forecasts, ensuring timely submission
• Participate in the necessary internal/external product training sessions
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 3 years of relevant Customer Service/Sales Support experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Overseeing the service operations to ensure high-quality and efficient delivery of services to our clients.

Lead a team of service technicians, manager service schedules, and maintain strong customer relationships.

Responsibilities:

• Lead and manage a team of service technicians, providing guidance, support and coaching as needed.
• Delegate tasks, set performance objectives, and conduct regular performance reviews to ensure the team meets or exceed service targets.
• Oversees all aspects of service operations, including scheduling, dispacting and monitoring service call to ensure timely and efficient resolution of customer issues.
• Coordinate with other department to optimize resource allocation and meet service demand effectively.
• Maintain accurate records of service activities, including service reports, maintenance schedules, and inventory management.
• Build and maintain strong relationships with clients by providing excellent customer service and addressing their inquiries, concerns, and feedback promptly and professionally.
• Conduct regular follow-ups with clients to ensure satisfaction and identify opportunities for service improvement.
• Utilize technical knowledge of air conditioning systems to assist service technicians in diagnosing complex issues, troubleshooting problems, and implementing effective solutions.
• Stay updated with industry trends, best practices, and technological advancements to enhance service quality and efficiency.
• Ensure that all service activities comply with safety regulations, company policies, and industry standards to minimize risks and ensure the well-being of employees and clients.
• Conduct regular safety training sessions and audits to promote a culture of safety within the service team.
• Manage service budgets effectively, monitor expenses, and identify opportunities for cost optimization without compromising service quality.
• Prepare budget forecasts, analyze financial reports, and make recommendations for resource allocation and expenditure control.

Responsibilities:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize cost of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times.
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Candidate must possess min. Diploma in Food and Beverage or equivalent;
• Candidate must possess at least 3 years relevant experience KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skill
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Service Manager
$6000-$7000 + AWS + VB
5 Days (Mon-Fri) ; (2 days WFH after 6 months Probation)
830am-530pm
Marymount MRT


Responsibilities

• Accountable for and lead the local Technology Service team and After Sales service operations.
• Coordinate the local service team tasks and resource allocation (projects and service)
• Collaborate closely with market area sales team and other units in line with the global Service Strategy initiatives to implement appropriate longterm strategies.
• Report of service activities to line manager and present during global service team meetings
• Capable of identifying and implementing business opportunities: Sales and Service-related opportunities for service agreements, spare parts agreements, digital service agreements, field service agreements, organize meetings with potential customers, etc.
• Develop long-term relationships and understanding of the unique needs of customer's operations to successfully maximize the entire life cycle of company’s equipment.
• Operational developments and management of the supply chain for the Service business.
• Actively identify and promote spare parts for customer's needs and support to prepare quotations.
• Support Project Managers with project executions
• Assist with customer enquiries efficiently and provide professional customer service.
• Follow up on customer satisfaction related to all services, evaluate, and analyze feedback and report to HQ.
• All other duties as assigned.

Requirements

• Bachelor’s degree or relevant experience in Engineering, After Sales Service or Business Development
• At least 5 years’ experience in global supply chain management or management of Service business
• A proven track record in mechanical engineering, especially in plywood or other wood processing industries would be an advantage.
• Proficient in the use of Microsoft Office, AutoCAD, or similar designing application experience
• Willingness to travel globally.

Lim Jun Yao

Reg No.: R1989028

The Supreme HR Advisory Pte Ltd

EA No.: 14C7279

As a Service Manager at Nation, you will be the face of the company for our customers who are the employers, and the Migrant Domestic Workers. Your primary role is to interact with customers, understand their needs, and attend to their requirements. By understanding the customers' requirements, you would then be able to find the most suitable match and drive our business success by converting these interactions into sales for our company.

Job Description

• Find prospects and leads, and understand our service offerings;
• Provide quality customer service to customers, and perform service recovery when needed;
• Understand the needs, and explain how we can align with their needs;
• Facilitate the selection & interview of Migrant Domestic Workers;
• Administrative and training duties in connection with the placement of Migrant Domestic Workers;
• Ensure that all the necessary documents are processed with the Ministry of Manpower;
• Travel to customers' location to follow up on leads;
• Any other ad-hoc duties as may be assigned from time to time.

Job Requirements

• Certificate of Employment Intermediaries (CEI) is a distinct advantage;
• Applicants without CEI may also apply; As CEI is an MOM requirement for this industry, applicant without CEI must be comfortable with taking the course + exam
• Minimally NITEC or higher;
• At least 2 years' working experience in customer service field;
• Team player and able to work independently;
• Good time management skills;
• Great interpersonal and communication skills;
• Willing to work on Weekends / Public Holidays (off days based on duty roster).

Work Location

• Jurong East (5 minutes walking distance from Jurong East MRT station)
• Tampines East (5 minutes walking distance from Tampines East MRT station)
• Toa Payoh (10 minutes walking distance from Braddell MRT station)
• Yishun (5 min walking distance from Yishun MRT station)

Remuneration

• Basic Salary $2,500 - $3,000 (subject to experience and CEI) + Commission

Privacy Policy Notice

• We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
• By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining and disclosing your personal information in relation to your potential employment with us.
• Please note that should you not consent and provide us with the relevant personal data to fulfil the ‘Purposes’ of collection, use and disclosure of your personal data by the company (including associated companies under the Advancer Group), it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.
• You may refer and access our website for more information.

Our Client is a leader in the Environmental Service industry in Singapore. Due to their current expansion plan, they are looking for a HR Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Engage with department managers to align job descriptions with organizational goals.
• Establish and manage recruitment policies, processes, and channels.
• Lead talent acquisition, including sourcing, interviews, and selection.
• Develop and enhance onboarding programs for new hires.
• Manage performance, compensation, and benefits.
• Ensure compliance with regulatory requirements.
• Oversee payroll operations and reporting.
• Develop and implement performance management policies.
• Facilitate annual performance reviews and promotions.
• Develop and review learning and development policies.
• Monitor training budget and program effectiveness.
• Facilitate career development pathways.
• Organize staff communication and engagement initiatives.
• Measure staff engagement and identify areas for improvement.
• Manage HR technology adoption and reporting.
• Lead HR projects, such as competency development and digitalization.
• Oversee general office administration.
• Any Ad-hoc duty as given

Requirements

• Min Degree in HR or Relevant Discipline
• Min 5-year HR Generalist related experience and strong in recruitment
• Good Knowledge in employment/manpower regulations
• Good understanding in government schemes and industry/HR practices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Our Client is a Real Estate MNC. Due to their current expansion plan, they are looking for a Mechanical Engineer to join their team, in hopes of developing the current high performing team. They are located in the Central.

Responsibilities

• Manage defects management, rectification, testing, and commissioning activities with stakeholders and contractors.
• Review and plan maintenance and operation of M&E systems and building services to ensure compliance with requirements.
• Prepare annual budgets for operating and capital expenditures for improvement works.
• Supervise and manage engineering term contractors to ensure contractual service standards are met.
• Prepare tender exercises for contract renewals, improvements, and major repair works.
• Implement and manage energy, water efficiency, and sustainability measures.
• Supervising engineering and technicians for day-to-day operation
• Provide technical advice to FM and Leasing Manager on operation requirements.
• Address requests and feedback from tenants and customers.
• Perform any other duties as assigned.

Requirement

• Min Diploma in Engineering, Building Services or equivalent
• Min 7 years of building management, maintenance and operation of M&E systems and equipment work experience in related industries
• Familiar with local maintenance standards such as the Singapore code of practices, Singapore Standards, Green Mark requirements
• Experience and knowledge in Grade A or high-end developments will be added bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

The Job

As part of the Property & Asset Services team, you will take on the challenges of working closely with Management Corporations, Managing Agents and Building Consultants to ensure that the Company’s obligations under the Building Maintenance & Strata Management Act 2004 and Sale & Purchase Agreement are duly discharged. You will also take on the challenges of handing over completed residential homes and continuously building good rapport with the purchasers by managing and addressing their feedback concerning their homes. Working closely with the consultants, contractors and project management teams, you will ensure that rectification works are completed satisfactorily and promptly.

Requirements

• Good Degree in Building, Real Estate or equivalent

• Prior experience relating to strata title developments is preferred

• Knowledge of the LTSA, BMSMA Act and other relevant regulations, legal obligations of a developer and the role of a managing agent

• Self-driven with a customer-oriented mindset

• An eye for details, excellent interpersonal skills and communication skills

• Ability to work independently as well as in a team

• Fresh graduates with a strong learning attitude and customer service mindset are welcome to apply

Pre-requisites:

1. Possess at least a Nitec/Diploma or its equivalent in Computer / IT with 2 years working experience in related field or Fresh graduates welcome to apply as well
2. Trained or certified in Windows Server, UNIX/LINUX, VM and ITIL would be advantageous.
3. Analytical, proactive and able to multi-task and prioritize all work assigned.
4. Team player with good English communication skills who can also work independently under minimum supervision.
5. Motivated individual with challenger spirit and leadership are strongly encouraged to apply.
6. Exceptional troubleshooting and customer-handling skills would be advantageous.
7. Proactive and responsive on all assigned tasks and incidents and follow up

JD:

1. Ability to provide and handle IT helpdesk support and onsite resolution, e.g. log incident, diagnosing problems and troubleshooting independently (e.g. desktop/ technical support services & equipment) for its hardware, software and connectivity issue
2. Replacing of faulty end point, repairing, imaging and configuring of touchpoint devices for the daily operation maintenance
3. Conduct regular preventive maintenance checks and upgrading of touchpoint devices
4. Managing touchpoint inventory movement tracking and records
5. Maintaining the efficiency of working tools and equipment
6. Assist projects related issue via NCS project manager for the ad hoc works of add, remove and relocation of touchpoint devices and its documentations like PTW, MOS, drawings and etc.
7. Any other tasks as assigned
8. Must be comfortable to deal with 10kg devices and climbing of ladder
9. Dedicated and good team player with positive attitude
10. Perform 24x7 Shiftwork (12 hours)

To Apply:

Interested candidates, who wish to apply for the above position; please click the "Apply Now" below.

We regret that only shortlisted applicants would be notified.

Seah Irvin | REG No : R23112821

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY

Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. You also acknowledge that you have read, understood, and agree to the said Privacy Policy.

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for a Assistant Housekeeping Manager to join our team

As a Assistant Housekeeping Manager, we rely on you to:

• Assist Executive Housekeeper in directing and maintaining housekeeping department
• Supervise the team in the maintenance of guest rooms and replenish room supplies
• Ensure quality assurance standards are met at all times
• Ensure the quality of service delivered is compliant with hotel guidelines and policies

We are looking for someone who:

• Takes pride in being a hotelier
• Enjoys interacting with people
• Fully understands room operations
• Enjoys problem solving with a can-do attitude
• Is a friendly, helpful and trustworthy leader
• Has strong interpersonal skills
• Must be detail-focused and guest-oriented

If you are the right person, what are you waiting for? Click the APPLY button now!

Responsibilities:

• Identify and develop new business opportunities in the field of modernization within the industry.
• Build and maintain strong relationships with existing clients to ensure customer satisfaction and repeat business.
• Understand customer requirements and provide tailored solutions to meet their modernization needs.
• Deliver technical presentations and demonstrations to potential clients to showcase the benefits of modernization solutions.
• Prepare sales proposals and negotiate contracts with clients.
• Collaborate with internal teams to ensure timely and successful project execution.
• Stay up-to-date with industry trends and competitors' offerings to effectively position the company's modernization solutions in the market.
• Attend industry trade shows and exhibitions to network and generate leads.
• Meet or exceed sales targets and contribute to the growth of the company's revenue.
• Provide excellent customer service and support throughout the sales process.

Requirements:

• Bachelor's degree in Engineering or a related field.
• Prior experience in sales or business development roles within the modernization industry.
• Strong understanding of modernization solutions and technologies.
• Excellent communication, negotiation, and presentation skills.
• Ability to build and maintain strong relationships with clients.
• Self-motivated and driven to achieve sales goals.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Are you experienced in negotiating and executing commercial trade and supply and distribution contracts and deliverables? Are you skilled in managing both supply and distribution contacts with counter parties and partners? Are you looking to enter a dynamic and growing renewable energy sector? Then we have role for you.

About AECO:

AECO Pacific Group provides the Power Choice and AECO Energy brands of electricity brokerage and consulting services. We have been operating in Australia and Singapore for over 15 years. We service deregulated electricity markets, we provide businesses Software as a service, business services, information services, and procurement services for electricity contracts in a dynamic and changing market. We help businesses save time and money by using our technology, market knowledge and information to allow them to source their energy needs in a more effective and efficient manner.

The Role:

AECO is seeking an experienced contracts and commercial manger to negotiate, manage and deliver AECO’s growing set of positions and contracts in our renewable energy division and manage and deliver our commercial partnerships for distribution for renewables and non-renewables.

You will have significant commercial experience trade ranging from negotiating contracts with counterparties and supporting sales and procurement teams through to managing the execution and delivery of those bilateral contracts. Working closely with our legal, sales and procurement teams you will facilitate the delivery of commercial contracts and manage end-to-end commercial risk and profitability. You will manage our register of counterparties and supervise our contract book of deliverables and obligations across a range of assets and services.

You will also manage our distribution and partnership program, managing the contract delivery and compliance and qualification program for our AECO Parter program. The AECO Partner program operations in Australia, Philippines and soon Singapore and will manager a large number of distribution agents and partners. You will be responsible to manage the commercial compliance and obligations of this program and other contracts of AECO.

Ideally you will be legally trained and have experience in managing and delivering on contracts in a face paced commercial environment.

Experience in the services or commodities business would be advantageous.

Responsibilities:

· Renewable Contracts Management

· AECO Partner Program Commercial Management.

· Service and brokerage Distribution agreement management

· Contracts Negotiation of Legal Terms

· Commercial Risk

· Contractual dispute management and resolution.

Requirements:

· Minimum 5 years of experience in commercial contracts management.

· Experience in managing trade or brokerage contracts and general commercial.

· Legal or contract management qualifications or similar experience. (Law degree is not require although would be preferred).

· Fluent in Mandarin, and English (written and spoken) as some contracts will be in mandarin with Chinese counter parties.

· Technology savvy with experience in working with MS teams, Excel and advanced MS word.

· Experience in working in a multi-cultural work environment.

Job location:

· Singapore – Central Bugis

Spaceman is the leader in space saving furniture, our products bring joy to people's lives, and that makes our work very satisfying.

We have a friendly team working from a conservation shophouse in buzzy Jalan Besar, close to multiple MRT and bus stops and lots of great lunch options.

We are looking for a new Sales Operations Executive to work with the Sales Operations Manager:

- Respond to customer enquiries by phone, online and WhatsApp

- Process customer orders

- Issue orders to suppliers in Italy

- Plan shipments with our freight provider

- Follow up with customers with balances to pay

- Coordinate deliveries with delivery team/warehouse

- Handle customer feedback

You will be diligent, with good attention. Your role is important to ensuring the smooth running of the company and to customer's having a great experience so we are looking foir someone who will take pride in their work.

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a Customer Service Manager to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Act as the company’s primary liaison for customer communications
• Collaborate with the Quoting Specialist to ensure the timely provision of pricing information
• Facilitate the coordination of significant global bidding processes within the defined timelines
• Oversee the key performance indicators (KPIs) and service level agreements (SLAs), while also assisting to address any service level concerns.
• Ensure the timely delivery of tracking/business reports to the various customers
• Collaborate with both customers/vendors to resolve process-related matters
• Maintain/Develop daily customers’ relationships via email, phone, or in-person interactions
• Identify area of improvement to enhance operational efficiency
• Work alongside various stakeholders to conceptualize/execute new initiatives for the various customers
• Keep customers well-informed about their order/query statuses, and prioritize their needs accordingly
• Oversee the submission of accurate forecasts, ensuring timely submission
• Participate in the necessary internal/external product training sessions
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 3 years of relevant Customer Service/Sales Support experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Job Description & Requirements

1. Ensure that the Inspection department approves fittings, ducts, water pipes, and other accessories before the installation begins.
2. Deliver all tools required for the fitting including power tools, hand tools, scaffolding, and ladder on time and in the exact numbers as mentioned in the list.
3. Prepare, apply, and get approval for the HVAC shop drawings, work method statement, MEP-coordination drawing, and project specification from the head engineer.
4. Coordinate installation schedule with team members and other departments working on the project.
5. Monitor site activities and make sure all rules and regulations are followed. Making reports on daily progress made at work and ensuring it reaches the superiors.
6. Ensure safe construction of heating, ventilation, and air conditioning maintenance according to rules and regulations set by the safety policy manual by the company. They will have to ensure the protection and safety equipment is 100 per cent tried and tested for safe use.
7. Arrange labor and other professionals including pipe fitter, duct fitter and assistant duct fitter. They also act as a supervisor for the installation and maintenance project.
8. Additional responsibilities include having to arrange for the safety gear and equipment they need to do their work.
9. Documentation of the Conduct Testing inspection process for a variety of tasks including the light test for ducts, underground chilled water piping system, and hydro test.
10. Attending weekly and monthly meetings held by the project manager and QC supervisor to talk about the project updates and completion.
11. Assisting the commission team during the testing, balancing, and adjusting phases of air and hydronic fitting

Planning Engineer /Project Engineer/Project Manager

- Civil / Building / Interior Design Project Coordinator

Senior Project Engineer (Civil/Building) - $4.5K-$6.5K

Develop, maintain and manage working relationships with clients and all related parties.

Manage and implement overall project.

Coordinate with Project Manager on project matters

Supervise and provide advice to junior Project Engineer(s)

Check working drawing, identify discrepancies for resolution

Keeping track on variation and claims of contract

Perform project cost review on a regular basis and on identified areas.

Plan and manage project schedule to ensure timely delivery.

Perform incoming inspection on project materials delivered on site by suppliers or vendors.

Site coordination with subcontractors, supervisors and clients.

Ad-hoc duties as assigned by superior(s).

Job Requirements

Degree in Civil & Structural Engineering (Certificates must be recognized by PE Board).

Possess skills, knowledge and ability to supervise and manage project effectively

Independent, resulted-oriented and self-driven team player with good communication skills

Class 3 driving license will be added advantage.

Asst Project Manager/Project Manager ($5.5K-$7.5K)

Reporting to senior management, you will have overall responsibility for the effective implementation and successful completion of construction projects undertaken by the Group within schedule, cost and quality.

You will liaise closely with subcontractors, architects, consultants and authorities.

Set guidelines and provide expertise and supervision to the team.

You will effectively manage each phase of the project from design to completion and ensure efficient use of resources and enhance cost-effectiveness.

Requirements

Candidates must possess a Degree in Civil Engineering with at least 5 years relevant working experience in a managerial position.

Other pre-requisites are excellent team spirit, strong technical competence, good interpersonal skills and with a "can-do" attitude.

Planning Engineer (Civil/Interior/Building) Responsibilities

· Developing and preparing Tender Plans, Pre-construction programs / Labor Histograms .

· Develop Baseline Program including EPS, OBS, WBS, Phasing / Zoning Strategy Plan and Key Dates/ Milestones, of the project assuring that the Program is fulfilling all the contractual requirements.

· Detailed Planning & scheduling for various stages of the projects that involved works related to various disciplines such as Contracts, Engineering ,Procurement and Construction

· Assigning Recourses to the project, monitoring the resources allocation and taking actions if there are any conflicts or peaks.

· Developing Cost Breakdown Structure and produce the project cash flow, making sure that the project is always within the budget / Cost control.

· Proactively monitoring the overall Work progress & Contractors Performance.

· Review the progress status reports of all the contractors on board.

· Prepare and issue monthly reports of project progress.

· Update & Monitor the overall Baseline Schedule & Key Dates.

· Preparation and updating of S-Curves, Resources Histogram and monthly Cash Flow.

· Managing the program’s Resources Histograms, monitoring the progress against Planned Figures and realized benefits as the program progresses.

· Responsible for supporting the Senior Project Manager, highlighting the areas of concerns, Issues or order to take corrective actions and implementing the preventive actions in order to avoid similar issues in the future.

· Review of major scope changes, ensuring that any impact on time is assessed.

· Responsible for assessing time extension requests and provide recommendations against the same.

· Travel to the site offices for visiting the projects / updating the progress when its needed

· Preparation of Time Impact Analysis

· Recognised qualification in Building Services Engineering or other appropriate engineering subject is preferred. Candidates without formal engineering qualifications may be considered if they have acquired sufficient experience (minimum 4 years in the role of a relevant construction management position) to demonstrate competence in the skills necessary to fulfil the role.

· Membership of professional body preferred

· Computer literate – Prima Vera/Microsoft Office

· 4 years of industry relevant experience

Project Coordinator

To manage projects by supervising and coordinating the site activities

Monitoring of work progress, attending project meetings, liaising with clients and consultants

Assist Project Manager in carrying out all shop drawings, method statements submission

Ensures the timely preparation of project progress reports, inspection records, handover records, defects list etc.

Record all defects of works, ensure proper documentation for all variation orders and others

Ability to complete and hand over projects within tight timeline and quality expectation

To make pro-active response on site problems and resolved immediately with the Project team

To ensure all aspect of QA and QC matters

Observe proper construction safety measures and ensure safety compliance at site

Requirements:

Minimum Diploma Holder or other relevant qualifications

Min 3 years of relevant working experience in interior fit-out works or construction field is required

Able to work independently and under tight schedule

Good project coordination and management skill

Able to read architectural & technical drawings thus translates to construction activities

Good working knowledge of MS Office and Outlook

Job Description & Requirements

1. Ensure that the Inspection department approves fittings, ducts, water pipes, and other accessories before the installation begins.
2. Deliver all tools required for the fitting including power tools, hand tools, scaffolding, and ladder on time and in the exact numbers as mentioned in the list.
3. Prepare, apply, and get approval for the HVAC shop drawings, work method statement, MEP-coordination drawing, and project specification from the head engineer.
4. Coordinate installation schedule with team members and other departments working on the project.
5. Monitor site activities and make sure all rules and regulations are followed. Making reports on daily progress made at work and ensuring it reaches the superiors.
6. Ensure safe construction of heating, ventilation, and air conditioning maintenance according to rules and regulations set by the safety policy manual by the company. They will have to ensure the protection and safety equipment is 100 per cent tried and tested for safe use.
7. Arrange labor and other professionals including pipe fitter, duct fitter and assistant duct fitter. They also act as a supervisor for the installation and maintenance project.
8. Additional responsibilities include having to arrange for the safety gear and equipment they need to do their work.
9. Documentation of the Conduct Testing inspection process for a variety of tasks including the light test for ducts, underground chilled water piping system, and hydro test.
10. Attending weekly and monthly meetings held by the project manager and QC supervisor to talk about the project updates and completion.
11. Assisting the commission team during the testing, balancing, and adjusting phases of air and hydronic fitting

• Take the lead in driving IT service maturity and information security risk management with your strong stakeholder management skills
• Flat structure with flexibility and autonomy
• Fast paced environment – established Maritime MNC

Key Responsibilities:

• Govern cyber information risk management and compliance, including risk documentation and remediation.
• Ensure alignment with industry frameworks and regulations such as NIST, CIS Controls, and BIMCO.
• Manage audits and maintain compliance with regulations, overseeing access rights.
• Lead IT service, application, and vendor management, coordinating with business partners to drive enhancements.
• Oversee IT problem management and establish SOPs for improved ecosystem management.
• Collaborate with stakeholders to consolidate vendors and enhance procurement processes.
• Support project handover and change advisory board discussions.

Qualifications & Experience:

• Minimum qualification in Information Systems or Computer Science.
• Minimum 7 years of experience in IT Service Management, Risk Management, and Governance.
• Proficiency in managing IT risk registers, problem management, and vendor relationships.
• Solid understanding of technical IT aspects including cyber, cloud computing, and infrastructure.
• ITIL Foundation Certified and experienced in building capabilities within smaller teams.

If you are interested in the above position or other cyber security or IT compliance positions, please kindly send your updated CV to [email protected].
*Due to high volume of applications, only shortlisted applicants will be contacted.*

Reg No.R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

Responsibilities:

• Control, manage and oversee claims and customer services delivery for products distributed and serviced in the SAP region ensuring all contracted service levels and KPI’s are met
• Manage all Governance Meetings with the Service Partner, ensure that there are no data breaches and that all agreed processes are met
• Manage all complaints received from any stakeholder, ensure that they are resolved and reported with full service recovery in place
• Update Brokers and Agents on any enquiries received regarding claims, and carry out regular reviews of all pending claims cases and ensure process improvements are made aware to Service Partner
• Act as the key point in the SAP region for all new product launches, projects and on-boarding of new customer groups
• Provide training to the Service Partner for customer service skills, claims adjudication protocols and product knowledge including validation testing and service skills
• Adjudicate claims and provide guidance on claims assessment to the Service Partner
• Deliver performance reports as required by the business
• Carry out claims analysis in order to present key statistics and information to the key stakeholders
• Ensure claims referred to Global Claims Control (GCC) are managed within 24 hours of receipt; provide approval and decline decisions in accordance with policy wording; provide additional guidance where more information is required
• Work closely with Service Partner and management of the adherence to customer service protocols whether by voice or in writing to the customer and/or agent in line with agreed processes and meeting all the agreed SLA’s
• Relationship management – building a strong relationship with the key staff within the Service Partner
• KPI Reporting for the month delivered by the 10th day of the month following
• Demonstrating the ability to handle commercial decisions as needed to respond to customer issues

Requirements:

• Account servicing in insurance sector is a must
• Strong customer service skills
• Confidence in decision making
• Ability to work on own initiative
• Positive work ethic

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Customer Experience

• To build service relationships with clients.
• Single point of contract (SPOC) on operations matters.
• Oversee day-to-day fault management for critical/esclated incidents (24x7 on escalation call).
• Take ownership in handling and managing fault outages.
• Provide regular updates and ensure timely fault resolution for critical/escalated incident.
• Investigate outages and prepare RFO with recommendation on corrective and improvement action plans.
• Overseeing the entire planned maintenance cycle for customer's critical services.
• Develop customized processes and support to meet customers' special needs.

Service Level

• To manage the performance of services to clients as agreed in the contract and ensure that the Service Levels are achieved.
• Conduct monthly network performance review that basically covers the following:
• Previous meeting minutes.
• Present monthly network availability report.
• Develop improvement plan on prolong outages, found no fault, repeated fault, chronic problem, etc.
• Update or review any improvement plan.
• Recommend network enhancement initiatives.

Service Improvement

• Continuously look for new ways to improve the technical and customer relationship grade of services to improve customer satisfaction.

Skills for Success:

• Diploma / Degree in Computer Science / Engineering or equivalent.
• 2-3 years in the Telecommunications industry in the Operational and/or Service Delivery field.
• Knowledge in Network Protocol and Networking WAN technologies(e.g.: Network Protocol: OSPF, BGP, etc).
  (e.g.: WAN technologies: Leased Line, MPLS, VPN, Internet, Metho Ethernet, SD WAN, NFV, Clouds, Security etc).
  
• ITIL v3 Foundations certification.
• CCNA and Lean Six Sigma is an added advantage.
• Experience in corporate teleommunications and networking are added advantage.
• Service management experience preferred.
• Experience in customer service environment.
• Have a passion for customer service and possess excellent customer handling skills.
• Possess commercial and business awareness.
• Possess interpersonal and communication skills in a multicultural environment.
• Good at planning and organization.
• Independent and capable of decision making and problem solving.
• Highly motivated and able to work independently under pressure.
• Good communication and written skills in English.
• Good in report writing and presentation skill.

Position Summary :

This role is responsible for overall customer service function in Asia.

Role and Responsibilities

• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.

• Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.

• Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment

and customer satisfaction needed for business success.

• Regular engagement with Global Customer Service to maintain Global-Regional alignment.

• Manage back-orders and/or impact of supply interruptions on customers, provide timely updates and communications to customers by working together with internal and external stakeholders.

• Subject matter expert for all current and future systems and processes used in the Order-To-Cash

(OTC) and Master Data (MD) environment in APAC.

• Tracks key performance metrics, customer service performance data, and generates improvement

opportunities.

• To drive process improvements using data analytics and influence improvements across the

organization.

• Preparing and presenting monthly, quarterly, and annual reports of operations.

• Create a common framework and set of protocols for how we manage customers to support Sales.

• Responsible for Customer Service Team's actions to resolve any customer claims or complaints,

including processing customer returns or credit notes and follow up with logistics / quality for

resolution.

Job Requirements

• Bachelor’s degree in supply chain and or related field

• At least 8-10 years of relevant managerial working experience in a Manufacturing environment

• Knowledge of customer service, trade incoterms and customs procedures

• Knowledge of ERP system

• English -Excellent verbal and written communication skills for handling English speaking people

• Good Interpersonal, Communication, analytical and management skills

• A good team player and positive attitude

• Willing to take new challenges and make a difference.

• Willing to travel within Asia Pacific

Responsibilities

• Control, manage and oversee claims and customer services delivery for products distributed and serviced in the SAP region ensuring all contracted service levels and KPI’s are met
• Manage all Governance Meetings with the Service Partner
• Ensure that there are no data breaches and that all agreed processes are met by the Service Partner
• Manage all complaints received from any stakeholder, ensure that they are resolved and reported with full service recovery in place
• Update Brokers and Agents on any enquiries received regarding claims
• Carry out regular reviews of all pending claims cases and ensure process improvements are put in place
• Ensure that the Service Partner is fully aware, and have embedded, any changes in guidelines, product changes and process updates
• Support and where necessary, manage Agent and Broker meetings
• Act as the key point in the SAP region for all new product launches, projects and on-boarding of new customer groups
• Provide training to the Service Partner for customer service skills, claims adjudication protocols and product knowledge including validation testing and service skills
• Adjudicate claims and provide guidance on claims assessment to the Service Partner
• Deliver performance reports as required by the business
• Carry out claims analysis in order to present key statistics and information to the key stakeholders
• Ensure claims referred to Global Claims Control (GCC) are managed within 24 hours of receipt; provide approval and decline decisions in accordance with policy wording; provide additional guidance where more information is required
• Work closely with the Service Partner to assist in delivering customer service standards in line with their contractual obligations
• Oversight and management of the adherence to customer service protocols whether by voice or in writing to the customer and/or agent in line with agreed processes
• Relationship management – building a strong relationship with the key staff within the Service Partner
• KPI Reporting for the month delivered by the 10th day of the month following
• Excellent service delivery from the Service Partner – meeting all the agreed SLA’s
• Demonstrating the ability to handle commercial decisions as needed to respond to customer issues

Requirements

• Account servicing in insurance sector is a must
• Strong customer service skills
• Confidence in decision making
• Ability to work on own initiative
• Positive work ethic

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Job Description & Requirements

1. Ensure that the Inspection department approves fittings, ducts, water pipes, and other accessories before the installation begins.
2. Deliver all tools required for the fitting including power tools, hand tools, scaffolding, and ladder on time and in the exact numbers as mentioned in the list.
3. Prepare, apply, and get approval for the HVAC shop drawings, work method statement, MEP-coordination drawing, and project specification from the head engineer.
4. Coordinate installation schedule with team members and other departments working on the project.
5. Monitor site activities and make sure all rules and regulations are followed. Making reports on daily progress made at work and ensuring it reaches the superiors.
6. Ensure safe construction of heating, ventilation, and air conditioning maintenance according to rules and regulations set by the safety policy manual by the company. They will have to ensure the protection and safety equipment is 100 per cent tried and tested for safe use.
7. Arrange labor and other professionals including pipe fitter, duct fitter and assistant duct fitter. They also act as a supervisor for the installation and maintenance project.
8. Additional responsibilities include having to arrange for the safety gear and equipment they need to do their work.
9. Documentation of the Conduct Testing inspection process for a variety of tasks including the light test for ducts, underground chilled water piping system, and hydro test.
10. Attending weekly and monthly meetings held by the project manager and QC supervisor to talk about the project updates and completion.
11. Assisting the commission team during the testing, balancing, and adjusting phases of air and hydronic fitting