Total 77,621 Full-time service engineer job vacancies in Singapore

• Perform order processing and coordination activities
• Customer communication
• Order coordination and execution incl. stock verification and coordination in SAP
• Order entry in SAP
• Shipping document coordination and dispatch
• Shipment follow-up and customer information
• Invoice creation
• Receivables follow-up
• Credit and debit note generation
• Liaising with third party logistics provider and plant for shipment coordination and monitoring of shipment schedule
• Complaint processing via SAP
• Interact on a regular basis with internal interfaces from Sales & CSR, Supply Chain, Logistics, A/R, Credit Management departments to ensure effective business operation

Interested applicants may email resume to [email protected]

Jane Lui Jie'en (CEI Registration No: R1104482)

Recruit Express Pte Ltd (EA: 99C4599)

RESPONSIBILITIES

• In charge of site coordination and supervision to guarantee projects are completed on time.
• Creating project paperwork such as tenders, quotations, progress claims, drawings, checklists, and so on.
• Ensure excellent project management during the design, installation, testing, commissioning, servicing, and maintenance phases.
• Work closely with clients, consultants, and suppliers on all project-related issues.

REQUIREMENTS

• Understanding of equipment installation, testing, and commissioning, and troubleshooting in accordance with M&E designs or engineering standards.
• At least a Diploma in Mechanical Engineering or its equivalent.
• Minimum 3 years of relevant working experience in M&E or the construction industry.
• Having relevant safety certificates is an advantage.

Responsibilities:

• Design, develop, and maintain integrations within Workday HCM using tools like Workday Studio and EIBs.
• Collaborate with teams to understand business requirements and translate them into technical solutions.
• Configure and manage inbound/outbound integrations for data accuracy and security.
• Troubleshoot and resolve integration issues, ensuring system stability and performance.
• Mentor junior team members on Workday HCM integration best practices.

Qualifications:

• Bachelor's degree in Computer Science or related field.
• Good years of Workday HCM integration experience.
• Proficiency in Workday Studio, EIBs, and integration protocols like SOAP and REST.
• Strong problem-solving skills and ability to work in a fast-paced environment.
• Workday HCM certification(s) preferred.

Our Client

• A global susstainable solutions company with more then100-year heritage and multiple business unit.

Responsibility

• Creating detailed process system designs for water and wastewater treatment facilities, encompassing screening apparatus, physical-chemical and biological treatment units, blower machinery, odor control systems, disinfection setups, sludge treatment facilities, desalination processes, and related components.
• Developing designs for supporting systems such as chemical feed, mechanical ventilation, and drainage.
• Generating Process Flow Diagrams, P&IDs, and layout drawings, along with preparing specifications for process equipment.
• Reviewing and assessing vendor submissions, coordinating with various disciplines (civil, structural, electrical, mechanical, building services, instrumentation & control designers, and digital water experts).
• Leading meetings, HAZOP sessions, and discussions with clients, contractors, and vendors.
• Providing engineering support for bids and proposals, formulating testing and commissioning plans, executing process testing and commissioning, and staying updated with the latest advancements in water treatment technology to integrate them effectively into designs.

Requirments

• Possess a minimum of 15 years experience in process design within water and wastewater treatment.
• Degree in Chemical or Environmental Engineering.
• Showcase expertise in modeling and optimizing water and wastewater treatment processes, including proficiency in biological treatment methodologies.
• Demonstrate proficiency in utilizing wastewater modeling software such as BioWin, GPS-X, SUMO Etc.
• Exhibit comprehensive knowledge of wastewater treatment processes such as Activated Sludge, SBR, MBR, and MBBR/IFAS.
• Have hands-on experience in crafting Process Flow Diagrams (PFDs), Piping and Instrumentation Diagrams (P&IDs).

We Regret to inform that only shortlisted candidate will be contacted.

Job Title: Field Service Engineer (ID6030)
Location: Kaki Bukit
Working Hours: Mon to Fri 8:30am-5pm
Salary: $2600 - $3000


Job Description:
• To attend weekly meeting and presentation
• To write technical report
• To handle specific jigs during service jobs
• Assist senior colleagues to perform higher-level job like robot teaching & sub-units
• To perform 24x7 standby duties based on roster
• To perform ad-hoc shift work when needed when required.
• To perform ad-hoc delivery work

Requirement:
• Diploma in Electronics/Electrical /Microelectronics Engineering. Might consider ITE with experience
• Cleanroom working experience preferable but not a must
• Machine setup/installation/modification/servicing/trouble shooting/repair
• Willing to travel occasionally
• Able to work irregular hours when required
• Demonstrate ability to work effectively with team members and customers
• Excellent troubleshooting and repair skills
• Require good communication skills, documentation and customer service skills
• Fresh graduates are welcome

Responsibilities

• Responsible for providing customer support for Equipment Products with regard to Installation, Training and Field Service via on-site visits, Phone, Internet Media and email

Requirements

• Min Diploma in Engineering
• Min 3 years of working experience in machine service experience
• Overseas Travelling is required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

About TikTok:

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us:

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team:

TikTok e-Commerce is a content e-Commerce business utilizing international short video products as carriers. Our aim is to become the preferred choice for users seeking to discover and purchase affordable, high-quality products. We provide users with tailored, active, and efficient consumption experiences while enabling merchants to access stable and reliable platform services in various scenarios, such as live e-commerce and short video content e-commerce. Our vision is to make affordable and high-quality products easily accessible, enhancing the quality of life for all.

Responsibilities:

- Develop efficient, highly scalable, and secured services to build/integrate e-Commerce solutions for TikTok Shop.

- Collaborate with Product Managers, Designers, and other disciplines to explore the next generation of shopping experiences on TikTok.

- Be responsible for building an intuitive and reliable shopping experience, including browsing product details, check-out, shopping, return, refund etc.

- Be responsible for TikTok's Shop Tab, building platforms and tools for merchants, clients, and businesses to manage campaigns, deliver the best results, and receive actionable insights.

- Research, analyse and evaluate requirements for existing or new web and mobile applications.

- Design, develop, test and maintain web and mobile solutions to meet the requirements.

- Evaluate programming codes to ensure that they are properly structured, meet industry standards and are compatible with browsers and devices.

- Develop website infrastructure and integrate websites with other computer applications.

Qualifications:

- Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline.

- Candidates should have at least 2 years of experience in Java/Kotlin with plenty of experience in native Android development. Familiar with mainstream frameworks like Android architecture Components, Retrofit etc.

- Experience with performance and reliability on mobile platforms, e-commerce experience is a plus.

- Strong data analysis skills, able to identify product opportunities from technical metrics analysis.

- Good understanding of business, technical abstraction and system module design.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Nearest MRT: Downtown MRT
• Working hours: 730am to 5pm / 9am to 630pm / 12pm to 930pm (rotating shift)
• Working days: 5 days including weekends

Job Description:

• Provide assistance at entry points while maintaining a sophisticated presence in customer-centric areas.
• Deliver swift, personalized service to create unforgettable experiences, attentively noting and acting upon individual preferences.
• Address tenant concerns promptly, utilizing feedback to enhance overall satisfaction.
• Share local insights to meet customer requests, including information on events, attractions, and dining options.
• Establish rapid yet robust relationships with customers/tenants of diverse backgrounds, meeting their unique cultural needs adeptly.
• Tailor service experiences specifically for C-Suite or equivalent customers/tenants.
• Be adaptable to support in other ad-hoc duties as needed.

Requirements

• Minimum O' level , with customer service experience
• Experienced in handle difficult situations / clients
• Willing to work on weekends & public holidays when required
• Able to start immediately or within short notice

We regret that only shortlisted candidates will be notified.

Interested applicants kindly click on "apply now" and please send in your updated resume to [email protected]

T Stephanie
Registration Number: R1548888
EA License Number: 10C3804
People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com

• Engage in an internal engineering team dedicated to achieving excellence in the design, development, and operation of the Singapore Government Commercial Cloud Platform.
• Securing infrastructure-as-code deployments is a key aspect of this role, involving the use of diverse CI/CD toolchains like GitLab, Atlassian, and Terraform.
• Designing and maintaining the platform utilized by multiple government agencies.

Requirements:

• Degree in Computer Science or equivalent
• At least 3 years of experience in cloud infrastructure deployment and automation.
• Proficient in BASH, Python, Terraform, Gitlab.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

· AWS + PB

· Strong career progression (Certifications / Broad scope of technologies)

· Company incentive trips

Responsibilities:

• Design, implement, and maintain network infrastructure.
• Troubleshoot network issues and optimize network performance.
• Perform network upgrades and configurations.
• Collaborate with teams to ensure network security measures are up-to-date.
• Conduct network assessments and provide recommendations for enhancements.
• Document network configurations and procedures for future reference.

Requirements:

• Minimum 2 years of experience in network engineering.
• Diploma in Information Technology or related field.
• Proficiency in network protocols and security measures.
• Strong problem-solving skills and ability to learn new technologies.
• Aptitude for working in a collaborative team environment.
• Positive attitude towards learning and adapting to new challenges.

Apply directly: https://www.careers-page.com/tyson-jay/job/QY8X9R6V/apply

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Ivan Lim | EA Personnel No.: R1109856

• Asst PM in all related project engineering tasks.
• Technical order execution (from order hand over from sales up to delivery).
• Manage project through various stages (basic, detail engineering, cost control) to ensure all contractual requirements (time, quality & cost) are met prior to shipment.
• Review of contractual documents and technical specifications.
• Define technical requirements of mechanical equipment, apparatuses and instruments.
• Prepare equipment data sheets, drawings, plant layout and P&ID.
• Maintain electronic project folders in good order.
• Keep proper record of scope changes (cost impacts) initiated by customer and manage change orders.
• Furnish drawings and documentation to customers as requested in customer’s contract.
• Schedule and coordinate customer inspections (if required).
• Participate in customer meetings as and when required.
• Liaise with suppliers, contractors and customers to meet project schedules.
• Compile final documentation to customer to ensure proper installation and orderly start-up of our systems.
• Fresh graduate are welcome to apply.

· AWS + PB

· Strong career progression (Certifications / Broad scope of technologies)

· Company incentive trips

Responsibilities:

• Manage system administration tasks, including server configuration and maintenance.
• Support AI infrastructure, including machine learning models and data pipelines.
• Perform system upgrades, installations, and troubleshooting.
• Collaborate with AI developers to deploy and optimize AI solutions.
• Monitor system performance and implement enhancements.
• Assist in the development and maintenance of AI applications.

Requirements:

• Minimum 2 years of experience in system administration or AI.
• Diploma in IT, Computer Engineering, or related field.
• Familiarity with system administration, virtualization, and cloud technologies.
• Exposure to AI frameworks, machine learning algorithms, and data pipelines.
• Demonstrated problem-solving skills and willingness to learn new AI technologies.
• Positive attitude and aptitude for working in a fast-paced, innovative environment.

Apply directly: https://www.careers-page.com/tyson-jay/job/QX8685W3/apply

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Ivan Lim | EA Personnel No.: R1109856

Our client is a well-established MNC, one of the leading players in the Manufacturing sector. Due to their current expansion plan, they are looking for a Service Technician to join their team, in hopes of developing the current high performing team. They are located in the Islandwide.

Responsibilities:

• Stay updated on product details and technical insights through training materials and service manuals.
• Maintain a well-stocked service van with necessary spare parts for prompt and effective on-site resolutions.
• Assess product faults accurately to identify repair causes and estimated costs for customers.
• Conduct repairs, ensuring comprehensive testing for a quality resolution on the first visit.
• Execute product installations and changeovers when required.
• Any ad-hoc jobs as assigned.

Requirements:

• Minimum NITEC of Electrical/Mechanical or any relevant engineering studies.
• Minimum 2 years’ relevant working experience
• Possess Class 3 driving license

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Be a Barista with an outstanding team that makes up the front-of-house service crew. Learn hand pour drip and espresso extraction methods, managing inventory, operations and supervisory skills, in our specialty coffee bars : Chye Seng Huat Hardware and PPP Coffee (Funan).

This is a role for you if you enjoy talking to, and being around customers in an energetic F&B environment. As a specialty coffee company at heart, you will get to experience the atmosphere and vibe of a well-known, homegrown, coffee company and gain exposure to the various segments of the specialty coffee industry in Singapore.

Note: Chye Seng Huat Hardware and PPP Coffee(Funan) are not a halal-certified establishment.

Job Descriptions:

• Specialty coffee brewing skills
• Cashiering duties
• To perform ad hoc runner/barback/host duties when required
• Daily operations
• Proper maintenance and care for all coffee equipment – includes thorough daily cleaning, after peak hours, as well as maintaining a clean work area throughout the day
• Good understanding of the various types of coffee range
• Ordering and managing inventory
• Beverage creation/preparation
• Managing internal and external events
• Supervisory and people skills

Job Requirements:

• Customer service attitude
• Able to multitask and enjoy working in a fast-paced environment
• Able to work independently and in a team with a good learning attitude
• Availability to work on weekends and holidays
• Experience in coffee making is ideal, although not mandatory
• Work locations: Chye Seng Huat Hardware (Lavender) / PPP Coffee Funan (City Hall)
• 6-days work week

Additional Employee Benefits:

• Up to 19 Days Annual Leave + Birthday Leave
• Staff Meal provided upon completion of a shift
• Free non-alcoholic beverages
• Staff discounts
• Complimentary monthly movie tickets
• Medical and grooming benefits

Responsibilities:

• Contributing to customer satisfaction by planning and executing service work according to customer order and expectation.
• Performing field service tasks, identifying technical problems and making analysis through remote or on-site activity in service categories and products for which they are certified to perform.
• Preparing material lists needed for service activity and ensures that all materials, parts and equipment are available and at the appropriate quality for service activities.
• Preparing all documents and customer reports to be signed by the customer representative. utilize all relevant tools.
• Troubleshooting equipment/process failures and requesting proactive corrective actions and making recommendations to avoid repeating the problem in the future.
• Planning and executing work on a first-time right approach with customers, and ensures the job is done on time and on quality.
• Providing technical guidance to associates. Acting as trainer when needed, for field service associates and customers.
• Applying safety rules and safe practices as well as environmental responsibilities. Reporting unsafe practices and incidents.

Requirements:

• Bachelor’s Degree or Diploma in Electrical.
• Minimum 3 years in Electrical Engineering, especially in Un-interrupted Power Supply (UPS) field.
• A strong focus on safe work practices and dedication to following all relevant workplace safety guidelines.
• A collaborative, solution-focused approach and strong written and spoken communication skills.

Job Description & Requirements

• Conduct Geotechnical Analysis, Soil Classification, Data analysis and interpretation of instrumentation works Submit progress/ technical reports and assessment on geotechnical issues on site.
• Responsible for all on-site geotechnical and engineering issues pertaining to site matters.
• Coordinate with sub-contractors and attend to clients for queries. To conduct the geotechnical investigation and/or instrumentation projects to meet the schedule and specified requirement
• To prepare and submit factual and/or engineering reports on the respective projects
• Initiate and co-ordinate projects according to schedule.
• Assist engineering analysis and attend the site meeting.
• Any other duties as assigned by the project managers.

Responsibilities:

• Responsible for managing and planning manufacturing process sequence, from receipt of raw materials till finished parts shipment.
• Responsible for developing new processes solid modeling and create/update work instructions, in accordance with engineering drawings and specifications.
• Responsible for leading and supporting continuous improvement projects
• Responsible for providing technical support to Production to achieve technical and quality requirements.
• Responsible for supporting Request for Quote (RFQ) proposal development and process

Requirement

• Min Diploma or Degree in Mechanical/Manufacturing/Aeronautical Engineering
• Min 3 years’ experience in Precision Engineering/ Aerospace/ Oil &Gas Manufacturing

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

APPLICATION DEVELOPER/ENGINEER (PHP)

· Develop, test, and maintain applications using PHP and related technologies.

· Work on high-traffic, distributed systems, addressing performance issues and optimizing scalability.

· Conduct business requirement analysis, design, and programming tasks.

· Develop test plans, technical and functional documentation.

· Provide post-implementation maintenance and support.

· Ensure the integration of user-facing elements with server-side logic.

· Build efficient, testable, and reusable PHP modules.

· Solve complex performance problems and architectural challenges.

· Participate in web and interactive media projects.

· Provide post-implementation maintenance and support.

Requirements

· Min 3 years of experience in PHP programming with Bachelor’s or higher degree in Information Technology, Computer Science, or a related field.

· Knowledge of Linux environments

· Familiarity with Web Server, object-oriented programming

Salary: Up to $8000

Interested candidates are welcome to email resume to [email protected] and CC to [email protected]

Summary:

The Data Engineer will work with engineering and business stakeholders to gather requirements before designing, developing, and maintaining purpose-built data pipelines and data models. The ideal candidate will have a strong background in building Extract-Load-Transform (ELT) or Extract-Transform-Load (ETL) data pipelines.

Responsibilities:

• Work closely with stakeholders to understand their requirements.
• Design, develop, and maintain data pipelines and data models.
• Continuous optimization of data pipelines and data models.
• Support operational needs of data pipelines and data models

Mandatory Skills

• Possess a degree in Computer Science/Information Technology or related fields.
• At least 3 years of experience in a role focusing on data pipelines.
• Experience in building on data platforms (e.g. Snowflake, Redshift, Databricks).
• Experience in Continuous Integration and Continuous Deployment (CICD).
• Experience in Software Development Life Cycle (SDLC) methodology.
• Experience in data warehousing concepts.
• Strong problem-solving and troubleshooting skills.
• Strong communication and collaboration skills.
• Proficient in SQL and Python.

Good to have:

• Experience in building on data transformation frameworks (e.g. dbt, Dataform).
• Cloud environments (e.g. AWS, GCP, Azure).
• Big data technologies (e.g. Spark).
• Data platform migration.

EA License Number : 11C4879

Job Duties:

• Develop and implement techniques and analytics applications to transform raw data into meaningful information using data-oriented programming languages and visualisation software.
• Apply data mining, data modelling, natural language processing, and machine learning to extract and analyse information from large structured and unstructured datasets.
• Visualise, interpret, and report data findings and may create dynamic data reports as well.

Job Requirements:

• L3 Data Center DBA Support using SQL server
• Troubleshooting in multiphasing
• Experience in Linux and Unix platform rather than windows

YouTrip is a Southeast Asian financial technology company dedicated to creating the next-generation of digital financial services for consumers and businesses. In 2018, we launched the region’s first and leading multi-currency payment app.

With our consumer and corporate products, YouTrip and YouBiz, we empower users with the most affordable and convenient financial innovations. YouTrip is a Major Payment Institution licensed by the Monetary Authority of Singapore (MAS), and owns principal memberships and issuing licenses with two of the largest card schemes, MasterCard and Visa.

YouTrip has been recognised by industry experts, winning awards for FinTech Employer of the Year by MAS and Singapore Fintech Association (SFA), Most Innovative FinTech Company in Southeast Asia and Best SME Finance Management Platform from APAC Insider’s 2023 Singapore Business Awards. We were also recently recognised as one of the Top Startups in Singapore by LinkedIn, further cementing our position as a leading fintech company in the region.

Our culture is entrepreneurial, open & inclusive, and teamwork-oriented. We are looking for talents with the aspiration to thrive in a rapidly growing business in the exciting FinTech space.

Job Description: Staff Engineer

We are seeking a highly skilled and experienced Staff Engineer with an exceptional command of backend tech to join our dynamic team. As a Staff Software Engineer, you play a crucial role in the design, development, testing, and maintenance of software systems. This position requires a high level of technical expertise, leadership, and the ability to work collaboratively with cross-functional teams.

Responsibilities:

• Provide technical leadership and guidance to a team of software engineers.
• Mentor and coach junior engineers, fostering a culture of continuous learning.
• Contribute to the design and architecture of complex software solutions.
• Collaborate with cross-functional teams to ensure alignment with overall system architecture.
• Write high-quality, scalable, and maintainable code.
• Participate in code reviews to ensure code quality and adherence to coding standards.
• Lead or contribute to project planning and estimation.
• Collaborate with product managers to understand requirements and translate them into technical solutions.
• Create and maintain technical documentation for code, design, and architecture.
• Ensure documentation is up-to-date and accessible to the team.
• Work closely with cross-functional teams, including product management, QA, and operations.
• Collaborate with other software engineers to promote best practices and knowledge sharing.

Requirements:

• Bachelor's or Master's degree in Computer Science, or a related field.
• >5+ years of experience in software development, with substantial experience in backend and cloud infrastructure.
• Expert-level proficiency in designing and developing high-performance, concurrent applications with Java, Python, Ruby, Scala.
• Strong understanding of data structures, algorithms, and software design principles.
• Experience with distributed systems, microservices architecture, and containerization (e.g., Docker, Kubernetes).
• Solid knowledge of software testing methodologies and tools, including unit testing and integration testing for backend applications.
• Demonstrated ability to lead projects, collaborate effectively with teams, and mentor junior engineers.
• Excellent problem-solving and analytical skills, with the ability to tackle complex technical challenges.
• Familiarity with additional programming languages, such as Golang, is a plus.
• Passionate about software development and eager to stay updated with the latest trends and best practices in Software Development.

If you are a passionate and driven Software Engineer with a proven track record in backend development, eager to work with the latest technologies and contribute to the development of cutting-edge applications, we encourage you to apply. Join our dynamic team and be part of shaping the future of our innovative projects

Responsibilities

• Responsible for evaluating and qualify products to fulfil customer expectations regarding reliability, usability, and operating life

Requirements

• Min Diploma in Engineering
• Min 2 years of working experience in failure analysis of metals and materials related products
• Experience with test or life cycle management tools an advantage

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Responsibilities:

• Planned monthly and yearly for number of machines, headcount, and cost required
• Specialized in capacity planning, handling urgent or ad-hoc commitments
• Manage defective non-conforming materials parts in the SAP system for engineering evaluation as well as document findings
• Capacity planning, establish and maintain accurate capacity model
• Recommended machine location, moving path, and suitable timing for incoming or outgoing machines, taking into account plant layout planning and ensuring minimal disruption to production flow
• Determine planning factors for short term planning and scheduling as well as for strategic planning scenarios
• Provide insights on the order fulfilment process to improve organization's profitability.
• Develop and define strategies for shop floor scheduling to meet planned throughput

Requirements:

• Min Degree in Industrial Engineering or it's equivalent
• Knowledge in logistic processes and systems in manufacturing is an added advantage
• Experience & knowledge in manufacturing process/product costing/planning using SAP Software

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Working days: Mon-Fri (Office Hour)
• Location: Harbourfront
• Benefits: AWS + VB

The Job :

• Lead, manage and coach the Asia Pacific team of customer service personnel in Asia Pacific region.

• Develop customer service policy and procedures.

• Establish and monitor meaningful service metrics.

• Audit customer service procedures and trends and determine system improvements.

• Manage the Order to Cash process for various product lines.

• Drive business simplification to increase productivity and reduce cost.

• Manage manpower requirement and grow the team to support business growth.

• Work with various stakeholders on inbound and outbound logistics.

• Answer customers’ questions, resolve problems, and maintain customer satisfaction by providing problem-solving solution.

• Attend to service-related customer feedback. Timely investigate root causes of non-conformance incidents and recommend preventive actions.

• Liaise with banks, foreign consulates, statutory boards, and external parties as necessary on trade financing and documentation issues.

• Undertakes ad-hoc projects.

Qualifications/Experience:

• A degree in business, industrial engineering or a related field.

• Minimum 10 years’ work experience in customer service, material management or business planning area, preferably in a chemical company.

• Minimum 5 years’ experience in managing or supervising people.

• Ability to communicate effectively, make sound decisions and lead by example.

• Possess in-depth knowledge of Order to Cash, Shipping and Trade Financing processes.

• Proficiency in Microsoft Office and SAP

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref29"at"trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lai Jun Leong (Cedric)

EA Personnel Reg No: R21102891

Job Description

• To visit newly admitted patients and to ensure patient’s confidentiality at all times.
• Conduct regular visits to wards to check on patient’s well-beings/ address requests/ potential feedbacks/ complaints
• To be able to provide service recovery for potential feedback/ complaints that are addressed
• Redirect patients based on mitigating routes during different phases of renovation/ lift prioritization based on an emergency matrix
• Escalate crucial issues to Service Executive if beyond scope for service recovery
• Report and track patients whom service recovery has been provided to

Job Requirements

• Comfortable with handling customers face to face
• Comfortable to stand and walk for long hours on the job
• Able to start work immediately or within a short period
• Able to work on weekends and public holidays

Interested candidates can write in to Ann at "[email protected]"

Ann Goh Xin Ting
R1875289

Recruit Express Pte Ltd
E.A License: 99C4599