As Assistant Operations Manager, you will manage a team of clinical staff, to ensure efficient operations, excellent customer service, successful regulatory compliance, continuous performance improvement, and effective fiscal management.

Responsibilities:

• Supervising staff and ensuring that they are performing their duties efficiently.

• Overseeing the day-to-day operations of the Clinic.

• Ensure safe and efficient patient flow.

• Lead or participate in programs aimed to improve process and workflow.

• Working with other teams to ensure the smooth functioning of the organisation.

• Identifying areas for improvement and implementing solutions.

• Collaborate with healthcare professionals to optimize workflows, enhance patient care processes and service quality

• Prepare and review policies, procedures and work instructions for clinical processes to facilitate patient safety and quality care.

Requirements:

• Degree in scientific discipline or health care preferred.
• Able to multi-task and work under a stressful environment.
• Good leadership skills.
• Computer skills including proficiency in use of Microsoft Office.
• Written and verbal communication skills including good command of English.
• Excellent organizational and problem solving skills.
• Effective time management skills and ability to manage competing priorities.

The Banquet Operations Manager oversee and manage the hosting of banquets to provide customers with an excellent experience. Their duties include consulting with Head Chefs, determining the number of wait staff, and planning the layout and setup of venues to the highest level of guest expectations. He or she will also ensure adherence to federal, state and local regulations concerning health, safety, and other compliance requirements, as well as brand standards and local policies and procedures. He or she will report directly to Director of Culinary & Beverage Operation and/or F&B Manager.

The job responsibilities include the following:

DUTIES AND RESPONSIBILITIES:

· Achievement of budgeted food sales, beverage sales and labour costs.

· Achieve maximum profitability and over-all success by controlling costs and quality of service.

· Participation and input towards F & B Marketing activities.

· Control of Banquet chinaware, cutlery, glassware, linen and equipment.

· Completion of function delivery sheets in an accurate and timely fashion.

· Preparation of forecast and actual budget function sheets.

· Completion of weekly staffing and manpower scheduling.

· Supervise and co-ordinate daily operation of meeting/banquet set-ups and service.

· Maintaining the Hotel Bar control policies and completion of necessary forms.

· Follow proper purchasing and requisitioning procedures.

· Maintain records for inventory, labour cost, food cost etc.

· To assist in menu planning and pricing.

· Development and maintenance of all department manual & control procedures.

· Provides labour costing information where necessary.

· Staff training and development.

Requirements

The candidate should possess the following:

· Diploma in Food and Beverage, Hotel Operations or other related fields, with at least 2 years of related and managerial experience

· Experience in Hotel F&B Operations; Banquet Operations Experience.

· Experience in menu planning and menu engineering

· Excellent spoken and written English

· Strong interpersonal skills and communication skills, and experience in managing large complex teams

· Creative food and beverage professional with a can-do attitude and always keen to elevate and redefine the food and beverage offerings under his or her charge

· Confident and meticulous

· Ability to work independently and in teams

· Excellent time management and organisational skills

· Excellent analytical and mathematical skills

· Well versed in food and beverage, financial, profit and loss and reporting.

· Well versed in use of Microsoft Word, PowerPoint and Excel

· May be required to work nights, weekends, and/or holidays, depending on business requirements

Job Responsibilities

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specialisations

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

1. Responsible for the technical service capacity building of the service team and channel partners in the target region of H3C international market, enhance the technical service capability of the service team and channel partners;

2. Responsible for the delivery of support and management of customer training, product solutions, pre-sales testing, online problems solving in the target region;

3. Responsible for the standards, quality and customer satisfaction of the work undertaken by the Company;

4. Responsible for the channel enhancement, technical support and management of major projects in the target area;

5. Responsible for the implementation of channel empowerment plan and the delivery of results of major projects;

6. Fulfill and act on verbal and/or written assignments, tasks, instructions and orders of immediate supervisors, other competent officials and authorized representatives of the Company, should business needs so require, and, therefore, are deemed to be production assignments.

Skills:

1. More than 5 years ICT industry experience, working in China are preferred.

2. Proficient in network protocol, TCP/IP, BGP, OSPF, ISIS, MPLS; Familiar with project management and delivery, experienced in independently undertaking large project delivery.

3. Have service channel resources in China, and have a good relationship with the channel.

4. Bachelor degree or above.

5. Get certificate H3CSE, H3CTE, CCNP, PMP, Network Planning Designer

6. Fluent English, Chinese native language （ listening, speaking, reading and writing skills）, Good communication, interpersonal and presentation skills

7. Understanding Chinese culture. Recognize and appreciate Chinese culture.

• Oversee day-to-day financial matters, month-end and year-end accounts closing related to Payroll, which include
  • Pre-Payroll activities including, input and update employee details and manage government claims
  • Payroll activities including, process payroll, process CPF, and manage payroll payments
  • Post-Payroll activities, including provision for bonus, manage month-end/year-end closing, submission of IRAS Tax Declaration Annual Form 8E, and answer employee payroll enquiries
• Regular review on compliance to statutory requirements
• Supports and provides advice in structuring and developing the team to ensure smooth and efficient day-to-day Payroll operations.
• Liaise with internal and external auditors and/or tax agents on payroll related matters.
• Acts as contact point to institutional Finance and HR staff Partners closely to ensure organizational readiness and capability to deliver business results.
• Cover colleagues handling other companies’ payroll processing

Requirements:

• Minimum 5 years’ working experience in a finance function or financial shared service center, preferably in a supervisory role
• Prior exposure to Payroll processes and software in healthcare setting would be an advantage
• Experience in SuccessFactors preferred
• Hands on SAP HRIS system preferred.

Interested and qualified candidates, please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Job Description:

Admin:

• General office administration and management including facilities and equipment management
• Liaise with various parties for the upkeep of the office
• Attend to all administrative and office related issues
• Provide administrative support to Management

HR:

• Assist with the full spectrum of HR functions including liaising with recruiters, conducting interviews, preparing employment contracts and on-boarding
• Manage monthly payroll computation, CPF submission and IR8A forms

Accounts:

• Assist with all book-keeping functions, bank transactions, weekly reconciliation of cash balances and intercompany payments/collections
• Assist in the quarterly GST submissions, tax filings, XBRL

Job Requirements:

• 1-5 years of relevant working experience is preferred
• Possess degree in any discipline
• Knowledge or experience in handling full sets of accounts is a bonus
• Good interpersonal, analytical and communication skills
• Meticulous and has a positive attitude
• Resourceful and ability to multi-task
• Ability to work independently and as a team

The Wolfgang Violin Studio. A music studio in the Central District offers the position of

Associate Operations Manager (Front Desk and Customer Relations)

About

Wolfgang Violin Studio, founded in 2009, established a music academy in Singapore that focuses on Violin, Piano, and Cello.

In-house development and training will be provided for the suitable candidate seeking professional career development opportunities. Required attributes :

• Outgoing person who enjoys engaging with customers.
• Proficiency in spoken and written English
• Adaptability in a fast-paced environment
• Benefits include performance and incentive bonus, medical and insurance coverage, annual and sick leaves

Interested candidates, please send your resume to [email protected]and complete details at http://tinyurl.com/Associate-Mgr

Fresh graduates are welcome to apply.

• Oversee daily operations of property portfolio
• Supervise and lead a team of property staff
• Manage property budgets, financials, and reporting
• Coordinate maintenance, repairs, and renovations
• Handle tenant relations, including move-ins, move-outs, and issue resolution
• Ensure compliance with property laws, regulations, and safety standards
• Liaise with external vendors, contractors, and service providers
• Develop strategies to maximize property value and occupancy rates
• Monitor market trends and implement improvements
• Provide regular updates and reports to senior management
• Ensure high tenant satisfaction and retention
• Resolve conflicts and manage lease agreements
• Maintain and improve property standards and curb appeal

The Duty Manager works under the supervision of the Acting Assistant Front Office Manager to oversee the day-to-day operations of the front office including night shift if applicable, ensuring the smooth delivery of exceptional services to property's guests/customers. The Duty Manager often meets or liaises with other executives or managers of the various departments to satisfy guests/customers' requests, handle VIP arrivals, collaborate effectively on usage of function and catering space, manage security issues and any matters concerning guests’ undesirable conduct in rooms or public areas. The Duty Manager is required to have a good working knowledge of the Property Management System or other hotel reservation software to meet the challenging demands of his/her work responsibilities and may be required to assist in reception, concierge, reservations, housekeeping, budgeting matters and food and beverage operations. He/She also analyses market/industry trends and potential customers to suggest appropriate proposals to enhance branding and revenue. The Duty Manager is involved in supervising and guiding the front office team and coordinating the team’s work schedules. He/She should have the ability to work in a fast-paced environment in managing the multifarious operation concerns and expectations of guests.

Responsibilities:

You will:
• Supervises overall activities in the department.
• Supervises and delegates duties to supervisors and prepares work schedule for them.
• Develops weekly schedules, monitors team attendance and put up the leave calendar
• Supervises all sections and improvements in operation where she/he finds opportunities to develop service standard.
• Plans and organizes departmental periodical training sessions for staff of courtesy, efficiency and job knowledge (especially for new staff).
• Keeps knowledge/information of any change in resort policy and procedure and enforce them.
• Ensures good communication and cooperation between front office department and other departments.
• Performs all duties applicable to the night shift ensuring all report, system checks as well as run of the day (date system change) are performed accordingly to standards and hotel requirements.
• Controls expenses of front office department.
• Maintains a personalized service standard of the reception by constant training and motivation of the team members.
• Liaise closely with Housekeeping to ensure that optimum number of room / suites are available and all incoming guests requirements are met.
• Actively take part in Sales Activity within the hotel including referral of lead to the Sales office
• Reads all reservation correspondence prior to the guest arrival to understand the needs and wants of the guests, updates and corrects information in RMS accordingly
• Conducts daily briefings
• Blocks special room. Requests and personally checks them prior to the arrival of guests.
• Personally welcomes guests and allocates rooms and coordinates with supervisor for proper follow up.
• Makes sure that the service of the front office team is prompt and attentive at all times.

Responsibilities

· Supervise all aspects of Front Office operations and assist with all Reception tasks including check-ins and check-outs when required.

· To welcome and bid farewell to all VIP guests.

· To develop and maintain relationship with house guests and provide personalized service whenever possible.

· Coordinate and work closely with Housekeeping and Facilities department to ensure on the overall quality of guest experience.

· Address all guests’ feedback and concerns professionally and providing service recovery when required.

· Record all guests’ feedback into the Duty Manager’s Log for Management and all departments attention or follow up if required.

· Make sound decisions to handle any operational challenges that may arise in the absence of the Management.

· Ensure that arrival rooms are assigned accordingly and monitor room inventory closely to maximize revenue.

· Be familiar with all Standard Operating Procedure (SOPs) and responsible for conducting training for Front Office team.

· Ensure that all Finance related procedures and policies are adhered to.

· Form part of the Emergency Response Team (ERT) and be familiar with all emergency procedures.

· Conduct regular patrols on hotel premises and report any security concerns, defects or issues with cleanliness in the public area / guest corridors to the relevant departments.

· Assume other responsibilities as designated by Front Office Manager.

Requirements

· Candidates should ideally be currently holding a Supervisory role for at least 1 year.

· Service-oriented and take pride in delivering exceptional guest service.

· Flexible to perform rotating shifts, including overnight shifts and on Weekends/Public Holidays.

JOB SUMMARY

Administrate and support the day-to-day Accounting operation. Supervise and execution of Income Audit, Accounts Payable, Accounts Receivable, and General Ledger function. Support and work with business operation departments and understand these processes. Performs accounting functions specifically in the areas of audit and control, ledger account balancing, asset and liability reconciliation, tax reporting and discrepancy resolution. Ensure finance operation in compliance with company Policy and Procedures, as well as local statutory regulations.

JOB DUTIES & RESPONSIBILITIES

Managing Work, Projects, and Policies

• Coordinates and implements accounting work and projects as assigned.

• Coordinates, implements and follows up on Accounting SOP audits for all areas of the property.

• Complies with Federal and State laws applying to fraud and collection procedures.

• Generates and provides accurate and timely results in the form of reports, presentations, etc.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.

• Balances credit card ledgers.

• Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary.

Maintaining Finance and Accounting Goals

• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Submits reports in a timely manner, ensuring delivery deadlines.

• Ensures profits and losses are documented accurately.

• Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.

• Maintains a strong accounting and operational control environment to safeguard assets.

• Completes period end function each period.

• Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.

Demonstrating and Applying Accounting Knowledge

• Demonstrates knowledge of job-relevant issues, products, systems, and processes.

• Demonstrates knowledge of return check procedures.

• Demonstrates knowledge of the Gross Revenue Report.

• Demonstrates knowledge and proficiency with write off procedures.

• Demonstrates knowledge and proficiency with consolidated deposit procedures.

• Keeps up-to-date technically and applying new knowledge to your job.

• Uses computers and computer systems (including hardware and software) to program, develop financial spreadsheets, set up functions, enter data, or process information.

• Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Leading Accounting Teams

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Motivates and provides a work environment where employees are productive.

• Imposes deadlines and delegates tasks.

• Provides an "open door policy" and is highly visible in areas of responsibility.

• Understands how to manage in a culturally diverse work environment.

• Manages the quality process in areas of customer service and employee satisfaction.

Managing and Conducting Human Resource Activities

• Supports the development, mentoring and training of employees.

• Provides constructive coaching and counseling to employees.

• Trains people on account receivable posting techniques.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Demonstrates personal integrity.

• Uses effective listening skills.

• Demonstrates self-confidence, energy and enthusiasm.

• Manages group or interpersonal conflict effectively.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Manages time well and possesses strong organizational skills.

• Presents ideas, expectations and information in a concise well organized way.

• Uses problem solving methodology for decision making and follow up.

• Makes collections calls if necessary

• Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• Minimum Diploma in Accounting, Bachelor's Degree in Finance and Accounting or other relevant courses. CA, ACCA, CPA qualifications will be recommended.

• Minimum 4 years of working experience in accounting, with at least 2 years in the position of Finance Manager or equivalent. Prior experience of managing full accounting cycle.

• Strong computer skills, particularly Excel and preferably Opera, PeopleSoft, Micros.

• Detail oriented, using mathematics to solve problems, calculations, presentation and analytical with data.

• Demonstrate time management skills. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

• Able to start work within short notice period.

Responsibilities

• Create and set up rehearsal schedules

• Photography skill is a must

• Managing furniture and props

• Make alterations to the set and props between scene changes

• Create a risk assessment to ensure the safety of the full company

• Manage the backstage and onstage area during performances

• Working hours are from 9pm to 5am

Requirements and skills

• Ability to work under pressure

• High standard of organisational and communication skills

• Problem-solving skills, ability to think on your feet

Job Description:

• Manage a portfolio of clientele which include listed companies, SMEs and internationally active companies

• Manage a team of audit professionals and assist the Audit Partners and Directors in delivering assurance services to a portfolio of clients

• Perform review work of audit teams’ findings

• Develop and maintain long-term client relationships and identify business development opportunities

• Coach, mentor and build high performance teams

Job Requirements:

• Degree or professional accounting qualifications recognised by ISCA

• Minimum 5 years’ relevant experience with large/mid-tier international accounting firms

• Strong technical (accounting/auditing standards) & interpersonal skills

• Possess initiative and an analytical mind

• Ability to lead a team of like-minded professionals

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road. It is part of COMO Orchard, COMO Group’s newest immersive experience building which is the most complete iteration yet of the vision that brings together COMO Group’s hospitality, fashion, wellness and cuisine into one inspiring location. COMO Metropolitan Singapore’s 156 rooms and suites are spread over 11 floors with a rooftop pool bar that is exclusively for hotel guests. COMO guests also enjoy preferred access to some of the hottest tables in town including the first patisserie in Asia from renowned pastry chef Cedric Grolet, the Michelin-starred Korean steakhouse COTE and COMO Cuisine. The building also features a multi-label fashion retail space curated by Club 21 and a new flagship urban wellness space by COMO Shambhala. The result is an inspiring gathering place for innovators and creatives with a passion for the COMO-curated life.

Job Summary:

Lead the Information Technology team to ensure efficient, secure, and legally compliant IT systems and support across the hotel, in alignment with COMO Hotels and Resorts' policies.

Tasks/ Responsibilities:

• Strategic Planning & Implementation: Plan, implement, and manage the hotel’s IT systems to maximize efficiency and effectiveness. Ensure alignment with overall hotel objectives and COMO’s standards.
• Stakeholder Liaison & Systems Enhancement: Engage with stakeholders to understand their IT needs, evaluate existing systems, recommend enhancements, and provide regular progress reports.
• Security & Compliance:Perform regular testing, updating, and application of security patches. Ensure all IT operations comply with legal requirements and internal policies, including maintaining a robust disaster recovery plan.
• Project Management: Lead IT projects to address client department needs, including the creation of detailed project schedules and timelines.
• Technology Updates: Stay updated on the latest IT developments in both hardware and software. Attend user group meetings and report on emerging issues or opportunities.
• Policy & Procedure Management:Ensure IT system policies and procedures are current and comprehensive, with regular reviews and updates, especially regarding health and safety regulations.
• Communication: Communicate IT-related issues, changes, and updates to end-users via appropriate channels, including team meetings.
• User Documentation: Develop, maintain, and update user manuals for all hardware and software systems.
• Supplier & Contract Management:Collaborate with the Purchasing team to oversee supplier contracts, ensuring optimal service delivery.
• Team Training & Development:Provide ongoing training for IT team members and establish a realistic training schedule. Manage team performance through regular appraisals.
• Database Administration:Oversee the administration of multi-user databases, ensuring data consistency and integrity.
• Budget Management: Manage the IT department’s capital and revenue budgets in close collaboration with the Financial Controller.
• Performance Reviews: Conduct regular performance reviews of team members, fostering continuous improvement and development.
• Strategy Development: Lead the development, implementation, and review of IT systems and strategies in consultation with Department Heads/Directors.
• Standards Compliance: Ensure IT department operations align with COMO Hotels and Resorts' product specifications and Leading Quality Assurance standards.
• Systems Knowledge: Maintain comprehensive knowledge of all hotel systems to ensure their optimal utilization.

Shangri-La Rasa Sentosa, Singapore

We are looking for a Finance Manager / Chief Accountant to join our team!

As a Finance Manager / Chief Accountant, we rely on you to:

• Perform general accounting functions and ensure that accounts are maintained accurately
• Work closely with Finance Share Services all on areas on accounting
• Review all payments and daily income journal
• Verification of monthly balance sheet and expenses analysis
• Prepare comprehensive financial reports and present to management
• Assist in Capex and Budget, income tax matters and GST returns

We are looking for someone who:

• Has a passion for numbers and figures
• Upholds professional values, ethics and integrity at all times
• Preferably possesses relevant working experience with hotel background
• Possesses strong organizational and analytical skills, with strong commercial acumen
• Is detail-oriented with the ability to translate results into understandable and actionable information
• Is a critical thinker and a problem-solver

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

Lounge Manager

For cinema lounge at nex premiere theatre (Serangoon Central)

Roles And Responsibilities:

• Managing overall daily operations of the Cinema Lounge.
• Staff training and development.
• Ensure statutory compliance of all rules and regulations
• Ensure excellent customer service standards.

Requirements:

• At least 3 years of relevant experience in similar capacity.
• Able to work on rotating shifts (on a 5-days week basis), weekends and public holidays.
• Able to speak good English
• Experience in bartending would be an advantage
• Service-oriented, responsible, and with a positive work attitude.

Roles & Responsibilities

You will be involved in the overall daily operations and management of the cineplex.

Your responsibilities include supervising frontline staff, inventory/cash control, facilities management and customer relations.

Requirements:

• Must be service oriented and with a positive work attitude.
• At least 2 to 3 years of relevant experience in retail or hospitality industry.
• Able to work on rotating shifts and on a 5 days week basis inclusive of weekends and public holidays.
• Knowledge of Microsoft Office applications.

Interested candidates please e-mail your detailed resume with Recent passport size photograph , Indication of last drawn & expected salary and date of availability to:

The Recruitment Officer

Re: Application for the post of Floor Manager

Email: [email protected]

(Only shortlisted candidates will be notified)

Job Description & Requirements

• Give out samples to the shoppers
• Approach, conduct sales pitch, convince prospects to purchase our services & products.
• Provide skincare consultation, product demonstration, recommendations on treatment plans and suitable products to client
• Perform mini facials and hand demo, disseminate product samples, brochures, flyers etc. and assist customers in finding the suitable product they are looking for
• Engage with customers discovering their wants and needs and build productive trust relationships
• Achieve the monthly targets and “Go the extra mile” to drive sales
• Maintain a clean and organized outlet, ensuring products are well-stocked.
• Continuously seek to improve the product knowledge, and act as an expert for the customer
• Conduct brand/product training to peers when required
• Support overall day-to-day retail operations and housekeeping of the store.

Requirements:

• Two to three year experience in pro active cosmetic sales (In Retail Shop)
• Proven experience in a customer-facing role, preferably in the skincare/beauty industry.
• Excellent communication and interpersonal skills.
• Strong knowledge of skincare and cosmetics products.
• Sales-oriented with a passion for beauty.
• Flexibility to work evenings, weekends, and holidays.
• Fast-paced and collaborative working style
• Positive working attitude and Sales Oriented
• 5 or 6 days per week, 8 hours rotating shift per day (including weekends)

Working locations: Central area

Promotion opportunities

All are welcome to apply.

Job Title: HR Manager

Key Responsibilities:

Recruitment and Staffing:

• Develop and implement recruitment strategies to attract qualified candidates.
• Oversee the recruitment process, including job postings, resume screening, interviewing, and selection.
• Manage onboarding and orientation processes for new hires.

Employee Relations:

• Foster a positive work environment through effective employee relations programs.
• Address and resolve employee concerns, grievances, and disciplinary issues in a fair and timely manner.
• Conduct investigations and provide recommendations for resolution.

Performance Management:

• Develop and implement performance appraisal systems and processes.
• Provide guidance and support to managers on performance management and improvement plans.
• Ensure timely and constructive feedback to employees.

Training and Development:

• Identify training needs and develop training programs to enhance employee skills and performance.
• Coordinate and deliver training sessions, workshops, and development initiatives.
• Monitor and evaluate the effectiveness of training programs.

Compensation and Benefits:

• Administer and manage employee compensation and benefits programs.
• Ensure compliance with legal requirements and company policies.
• Conduct market research to maintain competitive compensation packages.

HR Policies and Compliance:

• Develop, implement, and maintain HR policies and procedures.
• Ensure compliance with labor laws, regulations, and company policies.
• Stay updated on HR trends and best practices.

Key Competencies:

• Leadership and team management.
• Strategic thinking and planning.
• Conflict resolution and mediation.
• Adaptability and flexibility.
• Attention to detail and accuracy.

The Public Health Operational Policy Division (PHOPD) works to strengthen policies, processes and operational capabilities in the areas of vector control and sanitation to meet current and future challenges. This includes developing solutions for current challenges, exploring and leveraging new operational technologies, and developing strategic programmes and engaging relevant industries and stakeholders. PHOPD also ensures compliance with the cleaning industry licensing regime through audits, investigations, and enforcement.

In the Sanitation and Industry Policy Department, you will be part of the team that regulates our cleaning industry to ensure the industry delivers quality services and contributes to a clean and liveable environment. You will be responsible for the following:

• Plan and conduct compliance audits on licensed cleaning businesses
• Carry out investigations on unlicensed cleaning businesses and their service buyers
• Impose enforcement action on offenders in line with established enforcement framework
• Consolidate and analyse compliance statistics and trends
• Attend to feedback from cleaning businesses, service buyers, and other stakeholders
• Partner licensing and policy teams in reviews and rollout of new or amended policies
• Any other tasks assigned

The ideal candidate should possess the following qualities:

• Good written and oral communication skills
• Proficient in Microsoft Word and Excel, e.g. generating enforcement statistics
• Good analytical reasoning, able to perform data synthesis and analysis
• Possess strong critical thinking, meticulous, with problem-solving and project management skills
• A good team player with strong interpersonal skills
• Meticulous, observant, and able to make accurate judgements based on information collected
• Mature, independent and resourceful
• Able to travel to cleaning businesses’ offices and worksites
• Able and willing to work on weekends and after office hours (where needed)
• A minimum of 2 years of working experience in public service or public health would be an advantage

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

To apply, please proceed to Careers@Gov at https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Assistant-Manager-Manager--Cleaning-Industry-Compliance-Section-_JR-10000034874

The Opportunity

• Opportunity to work with MNC Client
• 5 days' work week, Office Hours
• Working location: Changi

Position Summary :

The Integration Manager leads an Engineering team which is responsible to Integrate, Verify, Validate and Qualify the solution or system in line with customer requirements. An Integration Manager plays a crucial role in ensuring that various software systems within an organization work seamlessly together.

Main Tasks & Responsibilities :

1. Oversee Integration Projects: Plan and execute system integration projects to ensure seamless interoperability between different software applications, hardware systems, and IT infrastructures.

2. Develop Integration and Test Strategies: Create and implement strategies, architectures, and platforms to facilitate efficient and secure data exchange and workflow across systems.

3. Coordinate with Teams: Work with cross-functional teams, including IT, software development, and business units, to gather integration requirements and translate business needs into technical specifications.

4. Design and Deploy Solutions: Design, test, and deploy integration solutions, such as APIs and middleware, to connect disparate systems and enable data synchronization.

5. Monitor Performance: Monitor the performance of integrated systems, identify bottlenecks or issues, and apply necessary adjustments or enhancements to improve efficiency and reliability.

6. Manage Integration Environment: Ensure proper version control, configuration management, and compliance with data security and privacy standards.

7. Training and Documentation: Facilitate training sessions and create documentation for IT staff and end-users to ensure they understand the integration processes and can troubleshoot common issues.

8. Provide associated documentation, according to internal process.

Essential Requirements:

1. Degree in Computer Science, Information Technology, Electronics Engineering or related discipline

2. Experience working within a Systems Engineering lifecycle

3. Minimum of 10 years’ experience in a Senior Engineering role

4. Experience in managing multi-disciplinary teams

5. Experience in IT/Security/C2/defence related projects from a Systems Engineering perspective

6. Good knowledge on how large projects are managed

7. Strong oral and written communications skills

8. Strong liaison and stakeholders management skills

9. Strong motivation to be involved in all phases of a project life cycle, from bids to project completion.

Desirable Requirements:

Membership of relevant professional organisation, e.g. PMP, ITIL, INCOSE, Institution of Engineers, etc. Experienced in integration of large and complex software systems

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA Licence Number: 91C2918

Registration Number: R22106307

Brands located at Tanjong pagar

1. Operational Management-

Supervise daily operations of the restaurant and ensure a smooth workflow.

- Monitor and improve the quality of food and service
- Establish and enforce standard operating procedures (SOPs).

2. Staff Management

- Hire and train new employees and implement training programs.

- Form teams and motivate staff to work efficiently.

- Create and manage work schedules for employees.

- Evaluate employee performance and provide regular feedback.

3. Customer Service

- Improve customer experience by gathering feedback and resolving issues.

- Handle customer complaints in a prompt and professional manner.

- Train staff on customer service skills and techniques.

4. Financial Management

- Develop and manage budgets, including revenue, expenses, and cost control.

- Analyze sales data and develop strategies based on analysis

.- Find cost-saving measures for efficient operation.

5. Inventory and Supply Management

- Manage inventory to ensure proper stock levels without shortages or excess

.- Collaborate with suppliers to purchase quality ingredients at reasonable prices.

- Plan and place orders for necessary items to maintain efficient inventory management.

6. Marketing and Promotions

- Plan special events and promotions to attract customers and boost sales.

- Enhance the restaurant's online presence and engage with customers on social media.

- Develop advertising strategies to increase brand awareness.

7. Safety and Hygiene Management

- Ensure compliance with food safety and hygiene regulations

.- Assess and mitigate safety risks for employees and customers

.- Conduct regular health inspections to maintain cleanliness

The Business Architecture Manager is responsible for:

1. Creating and implementing a framework that ensures the company's business processes, systems and structures align with its overall goals and strategies.
2. This position exists to optimize operations, enhance efficiency, and drive innovation aligned with the needs and requirements of clients, customers and internal stakeholders.
3. By establishing clear processes, systems and capability requirements, the role aims to facilitate strategic growth while operating within budgetary and resource constraints.
4. Assess alignment of business processes and systems with evolving strategies, business needs, technology advancements and client and customer requirements.
5. Develop an integration frameworks that promotes process standardization and alignment across functions and markets.
6. Monitor and adapt business architecture by participating in the design of integrated solutions for Clients and Customers. Work with functions and markets to translate operational concerns technology solutions.

As the Senior Sales Manager, you will be responsible for delivering double-digit sales and profit growth through successful management of existing distributors / markets and opening new markets within SEA

Regular Duties:

Distributors Management

· Develop strategy and 3-year plan for each country- including marketing activities and NPD

· Develop and conduct JBP with distributors, setting pace for monthly review

· Develop KPIs for each distributor and conduct regular analysis of distributors performance based on evaluation grid and KPIs

· Motivate, challenge and support existing distributors to maximize sales and profit growth

· Identify, recommend and appoint new distributors in greenfield areas

· Manage effectively business transfers from one distributor to another one as required

· Set and control pricing, with the approval from Finance

· Recommend, initiate and oversee launches of new brands/new SKUs, with the assistance of the international marketing department

· Assist where appropriate in the launches to distributor Key Account teams and sales forces.

Business Development

· Build new business in key markets by identifying and appointing the best distribution partners

· Maximize the sales of C&D’ s global brand portfolio

· Motivate and stimulate distributors to deliver sales and profit targets.

· Monitor in-market sales, distributor stock levels as well as sales to distributor and take necessary action to realise budget.

· Understand sales and brand performance in market to further drive profitable sales growth.

Marketing

· Develop and implement marketing plans and activity calendar in collaboration with the APAC Marketing Team and the distributors.

· Work with the International and local Brand Managers to ensure the marketing activities are in line with the brand strategy/positioning.

· Ensure planning and timelines are aligned between distributors and Marketing, meeting company process requirement

· Working with Distributors to realise successful implementation of agreed activity calendar and NPD (in line with P&L and marketing objectives).

· Ensure the funded marketing activity is approved with ROI KPIs and properly recorded in trackers with documented evidence.

· Proactively keep C&D management and marketing informed of relevant market intelligence.

Financial

· Manage all aspects of Region P&L including the marketing investment

· Prepare Profit forecast per territory, partner and brand in a timely fashion including gross sales, trade allowances and marketing expenditure

· Prepare yearly Sales and A&P Budgets per distributor, with Quarterly Reviews, for the approval of the APAC Director.

· Monitor and control profitability of the markets, and report monthly on performance against sales and profit targets.

· Allocate, manage and control marketing budgets, build and maintain trackers of all expenditures, ensure that all expenditure is within budget and comply with finance standards..

Logistics

· Input monthly demand forecasting into the demand planning sheet, including orders and forward forecasts.

· Liaise with International Customer Service, and Logistics when appropriate, to ensure that customers’ orders are fulfilled on time.

SPECIAL RELATIONSHIPS

· Maintain - Build a trusting- a good working relationship with all distributors

· Internal departments Marketing, Finance, Regulatory, Demand Planning and Supply-chain departments.

EDUCATION ANDPRIOR WORK EXPERIENCE REQUIRED

· Bachelor’s degree in Business or equivalent.

· Good experience and understanding of the CPG or consumer health market

· Track record in international experience building businesses in the Region

· At least 6-8 years Sales, Marketing and Account Management experience in the FMCG, or OTC sector

· Strong commercial acumen in understanding value chain analysis, P&L and ROI for trade spend.

· Excellent, negotiation, communication and presentation skills

· Demonstrable record of progress and achievement

· Proven ability to develop new territories in the Region

· Fluency in written and spoken English. Additional Asian language skills a plus.

· Excellent command of MS office program

SUCCESS FACTORS:

· Team player with an International mindset

· A hunter for business, hungry for success, a go getter, achiever

· Drive and the enthusiasm to build the business and compete with the top players in the industry

· Willing and able to travel up to 40%.

· Self-starter and determined

· Ability to complete projects and get things done on time

· Accountable

· Ability to develop very good relationships (internal and external)

· Ideally based in Singapore with appropriate documents allowing unrestricted travel in the region

As part of the Operational Risk team, you will assist in operational risk management, risk incident reporting and analysis, provide independent risk oversight, participate in Enterprise-wide risk framework and help drive the improvement of the control environment at Aleta Planet.

Key Responsibilities:

• Work closely with all functional teams to guide and exercise oversight on risk registers relating to operational risks, incident reporting, process gaps and controls analysis, and remediation efforts.

• Analysis - analyzing data from various systems, understanding system logic, investigating risk events and identifying root cause of incidents.

• Risk Monitoring - to provide support in risk monitoring activities and recurring communication with management and senior management stakeholders on observations and findings.

• Process Enhancements - participate in process enhancements initiatives and projects to optimize process flows and improve operational efficiencies.

• Promote awareness of operational risk management and support the maintenance of a healthy risk culture.

• Support projects and initiatives which may impact the Enterprise Risk framework for the organization.

• Participation in risk committee meetings and present materials and follow-up actions.

Required Qualifications:

•Minimum 2 years in risk management or experience in analytical roles at financial institutions, tech or fintech companies preferred.

• Bachelor's degree in Business, Accounting, Economics, Finance or related disciplines.

• Strong problem solving and analytical skills

• Proficient in Excel and Microsoft Office tools.

• Ability to segregate widely variant data and feedbacks into root cause issues and provide actionable feedback to other stakeholders.

• Excellent interpersonal and communication (written / verbal) skills, comfortable with providing training, presentation, managing multiple stakeholders and working as part of a team.

• Fresh graduates welcomed to apply if candidates demonstrates strong technical and communicational aptitudes.

Additional Attributes:

• Ability to work independently and as a team with all stakeholders.

• Strong sense of integrity and responsibility.

• Interest in the fintech industry and ability to work in a start-up environment.

• Basic understanding of digital payments, and end-to-end operational process flows.

• Excel macro-proficient / VBA skill is an added advantage.