Total 49 service operations manager job vacancies in CAA-Changi Airport Terminal 2

WELCOME TO SITA

SITA is the leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture.

Ready to redefine air travel? The journey starts here, with you at SITA.

ABOUT THE ROLE & TEAM:

WHAT YOU WILL DO:

• Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)
• Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations
• When required, act as the customer SPOC and coordinate the scheduling of intervention with Customer's, internal resolver groups, and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.
• Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups
• Ensure shortest restoral times possible, initiating the timely escalations to specialized resolver groups inside and outside SITA, according to the customer contracts, SLAs and monitoring requirements
• To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance, support and direct management.
• Proactively detect problems related to service and infrastructure operations and delivery services, conduct diagnostics and provide service request ownership to ensure resolution of customer problems
• Support the senior team members in the management, reporting, and coordination of day-day tasks during the absence of the Lead Engineer
• Adhere to installation guidelines and industry best practices in order to deliver quality service and infrastructure operations
• Use the appropriate tools and equipment to perform the installation, intervention, and repairs in accordance with Service Operations and Delivery guidelines and instructions where provided
• Report and escalate to the next level those problems which cannot be fixed
• Carry out preventive and proactive maintenance of equipment and monitoring of systems and services in accordance with agreed schedules and customer expectations
• Perform Change Management, Configurations, Design and Implementation of the supported Product & Systems
• Manage local suppliers in the provision of services for the SITA Service Operations centres and report on services provided to management.
• Conducts the analysis, definition, documentation and testing of application & systems enhancements
• To provide onsite support to Users during the cutover of the services
• Continuously identify and document lessons learnt, known errors and operational knowledge for improved services
• When/where required, be contactable for escalations and support, on and on-call standby basis
• When/where required, perform assigned tasks on 12 x 7 shifts basis.

EXPERIENCE:

• Degree or equivalent Diploma / Certificate in Computer Science, Electronic Engineering or equivalent
• Minimum 8 years experience in the network, and/or application/system support domain.
• Must have dealt directly with external customers delivering to SLAs.
• Exposure to ITIL and IT/network components and principles
• Demonstrated maturity in handling complex customer issues and demanding customers
• Ability to coach new joiners and to facilitate their integration into the team
• Knowledge of Airline and CAA customers use of ACM applications
• Ability to organize the activity of a team and to take ownership of issues until resolution

• Assist to oversee Bonded Store operations.
• Maintain good housekeeping standards of the section.
• Monitor/update flight status changes for staff information.
• Ensure tasks assigned or scheduled for the day are completed.
• Ensure correct handling, correct storage and safe custody of bonded items.
• Observe all safety and Customs rules and regulations.
• Check the receipts and issues of bonded items are correct against Customs permits.
• Report any discrepancies immediately to his/her superior.
• Conduct daily in-house stock take with Customs Authority.
• Assist in bar order/flight build-up.
• Forward stock requisition requests to respective airlines.
• Plan and conduct OJT for staff.
• Undertake any other duties assigned by immediate superior.
• Ensure compliance with all workplace safety, security, and health policies and procedures

Requirement :

• Minimum 1 years of experience
• Minimum N or O level / ITE
• Physically fit to carry heavy load
• Must willing to perform 3 rotating shifts - entitled for $500 shift allowance
• 5 days work/week
• Familiar with warehouse tools and operations

COMPANY DESCRIPTION

With a capacity of around 430 beds, Peacehaven provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

Peacehaven has also been awarded the bizSAFE level 4 status which affirms our commitment to safety and health standards at the workplace.

The Salvation Army, Singapore - Peacehaven Nursing Home

RESPONSIBILITIES

• Assisting the cook in assembling and dishing out of meals during meal service
• Assisting in receiving and sorting of foodstuffs for stock rotation or storage
• Assisting in delivering food/items to Resident Living Areas (RLA)/Dining Rooms

• Able to work on weekends and on shifts
• Able to accept physical hard work such as pushing and carrying items

Working Hours

Under normal circumstances the hours of duty will be as follows:

• 6-day work-week according to roster
  • Group 1 - 7.00 am to 3.00 pm
  • Group 2 - 9.00 am to 5.00 pm
  • Group 3 - 10.30 am to 6.30 pm

Working Location

The Salvation Army, Peacehaven Nursing Home

9 Upper Changi Road North Singapore 507706

Key Job Responsibilities

1. Liaise with freight forwarders, transport teams, and carriers to schedule timely deliveries and shipments.
2. Collaborate with the Acceptance and Cargo Releasing teams to ensure smooth cargo movement.
3. Maintain accurate records of cargo movements, ensuring data is updated in the warehouse management system.
4. Address inquiries from customers or internal teams regarding shipment statuses and delays.
5. Provide timely updates on cargo readiness and dispatch schedules.
6. Ensure all warehouse staff adhere to safety protocols and operational guidelines.
7. Monitor and report any incidents, damages, or irregularities during operations.
8. Oversee and guide warehouse staff during export operations to meet deadlines and standards.

Requirements

• Minimum 2 years of experience working in a warehouse setting or in logistics; experience in operating Management
• Strategic thinking ability, proven implementation results
• Experience in customer service with good communication & interpersonal skills
• Willingness to work flexible hours, including overtime and weekends

Additional Information

• Competitive hourly wage with shift allowance.
• Working Location: Alps Ave
• 5.5 working days

How to Apply:

Please submit your resume and cover letter outlining your relevant experience and qualifications to 97815157，

In your cover letter, please indicate your availability for afternoon shifts and any relevant warehouse experience. We look forward to reviewing your application.

Roles & Responsibilities:

• Assist on daily duties of employees to ensure that quality standards are being met and proper procedures are being followed
• Provide guidance to employees in handling errors, problems, complaints and/or disputes
• Manage cycle counting program according to SLA
• Investigate stock discrepancies and feed causes for stock discrepancies through to the operation
• Investigate internal excess & short picks and feed causes through to the operation
• Report on any stock adjustments; including the reasons for these adjustments
• Ensure KPI is met and prompt submission of reports to Supervisor/ Manager
• Interpret and explain work procedures and policies to staff
• Prepare and manage reports, manuals, and other documents using a WMS or SAP
• Initiate and maintain orderly records in compliance with company regulations
• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises
• Perform ad-hoc tasks as assigned by Manager in support of operations when necessary

To be successful in this role you will require the following:

• Knowledge and working experience of supervisory principles and practices.
• Should also possess excellent computer skills, analytical skills, presentation skills, and good people skills.
• Strong problem-solving ability teamed with the ability to delegate work.
• Capacity to manage and maintain an effective team environment.
• Able to follow, perform and maintain a good and positive performance in both housekeeping and safety related task assign by the management.
• Consistently demonstrate, implement and maintain an excellent service quality at all levels of the organization.
• Capacity to manage and maintain an effective team environment
• Able to follow, perform and maintain a good and positive performance in both housekeeping and safety related task assign by the management

In this role you are required:
1. Checking in passengers and ensuring all travel documents are valid for travel
2. Service ambassador to assist and guide passengers on the use of Self- Service Kiosk and Auto Bag Drops
3. Gate handling duties including communicating with airline crews and coordinating departure and arrival activities with various departments
4. Assisting passenger who require special assistance like wheelchair and escorting services
5. Any other Ad-hoc duties assigned by your supervisor

You are best equipped for this role if you are:
1. Able to read, write and communicate in English
2. Able to commit for 6 months. Please indicate your period of availability in your resume.
3. Able to multi-task in a fast-paced environment
4. A team player with good communication skills and analytical skills
5. Comfortable with rotating shift work

Job Summary:

This position is responsible for servicing existing customers as well as the development of Sales across all freight forwarding product types and across all geographies.

Responsibilities:

· Manage all sales inquiries and manging it through the sales process by preparing proposals to the receipt of the sales order.

· Address customers’ inquiries and generate quotes to meet customer requirements by preparing business proposals and where appropriate propose alternatives and upsell

· Be proactive in informing customers about exceptional events

· Provide timely and accurate response and support to overseas agents

· Closely follow up on previously quoted inquiries to closure

· Follow up on leads and opportunities to add on to the company’s sales pipeline

· Participate in meetings between operations and customer during project execution

· Develop and nurture positive relationship with customers to ensure a high level of customer satisfaction and loyalty

· Good knowledge of air and ocean freight is compulsory

· Ability to use Microsoft Office suite of applications

· Ensure all customer collections (accounts receivable) are received in a timely manner

· Ensure customer trades and pays within credit terms

· Additional functions mandated by Management

Specific Responsibilites

• Process of customer’s orders timely and accurately
• Prompt updating and data entry of freight transactions.
• Liaise actively with customers, carriers, hauliers, overseas agents etc for freight handling
• Ensure smooth shipping from vessel sail till ETA at destination.
• Handle Cargo documentation and filing
• Ensure compliance with customer’s requirements
• Ensure that all jobs are monitored, costs, selling figures are accurately & timely updated in system
• Ensure all event data are updated correctly in system, close file with completeness
• Permit declaration

Key Responsibilities

Ensure that the correct quantity and meal types are sent to the Food Bank on time and that meals are stored accurately

• Collect, check and hand over meals and catering items to crew and monitor last minute top up of meals
• Conduct quality control checks on completed equipment carts and ensure that equipment are present according to the correct Equipment Loading Plan
• Push meal carts and carry catering equipment in the kitchen and on-board aircraft
• Handle and transport meal orders between the kitchen and the aircraft

Requirements

• Possess basic frontline customer service skills
• Ability to work in a multi-cultural team
• Able to carry heavy loads up to 5kg
• Ability to read and speak English
• Ability to do simple mathematical calculations
• Work 3 rotating shifts

Job scopes:

• Act as the main point of contact for assigned key accounts, ensuring excellent service and maintaining strong client relationships.
• Understand clients' air export requirements and provide customized logistics solutions.
• Monitor and update customers on shipment status, ensuring timely communication and resolution of issues.
• Address and resolve service-related inquiries, complaints, or concerns promptly.
• Support the sales team by preparing quotations, proposals, and pricing for air export shipments.
• Prepare and review air export documentation including Airway Draft.

Job Description:

• Attend to customers’ enquiries & issue ferry tickets.

Job Requirements:

• Min ‘N’ level or equivalent.
• Computer literate.
• Good communication and bilingual skills. Must be able to liaise & effectively communicate with Mandarin speaking customers.
• Working hours: 3 pm to 8 pm . 5-day work week on a rotation basis.
• Transport allowance provided.
• Preferably those who are staying on the east side.

Working Address:

Tanah Merah Ferry Terminal

50 Tanah Merah Ferry Road

Job Title : GST Assistant Manager / Manager (Account Department)

As a GST Assistant Manager, you will oversee and manage Goods and Services Tax (GST) compliance, ensuring timely and accurate filings in accordance with regulatory requirements. Your responsibilities will include preparing and reviewing GST returns, reconciling tax data, addressing audits and notices, and advising on GST implications for business transactions. You will collaborate with cross-functional teams to ensure alignment with financial and legal standards while staying updated on evolving tax laws. The role demands strong analytical skills, attention to detail, and the ability to handle multiple tasks efficiently in a fast-paced environment.

Responsibilities:

• Oversee and ensure the smooth running of GST team.
• Review GST Report.
• Review the accuracy of the tax schemes and the supporting documents of the transactions.
• Review Compilation of GST Report.
• E-filing of GST Return quarterly.
• Conduct GST training.
• Attend to customer’s query of GST compliance issues.
• Liaise with GST consultant.
• In-charge of GST schemes renewal and preparation of ASK and schedules for audit.
• Other responsibilities assigned by the Account Manager.

Requirements:

• Tax / GST field experience of 2-4 years.
• Able to demonstrate leadership skills.
• Self-motivated and able to work in the team spirits. Eager to learn and inquisitive by nature.
• Able to multitask and meet IRAS required deadlines.
• Proficient in Microsoft office (excel, words, powerpoint, outlook).

General Job Description

Are you passionate about providing exceptional guest experiences in a unique airport setting? Plaza Premium Lounge Group, a global leader in airport hospitality, is seeking dedicated individuals to join our team as Guest Service Officers at our Transit Hotel in Singapore Changi Airport. As a Guest Service Officer, you will play a vital role in ensuring that travelers enjoy a comfortable and relaxing stay during their layovers.

Job Responsibilities:

• Greet, receive and bid farewell guests in the front reception counter.
• Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
• Process guest check- in and outs.
• Collect payment from guests, at the front reception counter before letting them enters the Hotel/ Lounge.
• Assist guests with their Hotel/Lounge Facilities.
• Uses proper telephone etiquette.
• Performs cashiering tasks like bill / invoice settlement, posting charges to the guest, foreign currency exchange etc.
• Maintains the cleanliness and neatness of the front desk area.
• Reports any unusual occurrences or requests to the manager or superior.
• Assists in preregistration and blocking of rooms for reservations.
• Understands room status and room status tracking.
• Knows room locations, types of rooms available, and room rates
• Knows the location and types of available rooms as well as the activities and services of the property.
• Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms.
• Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work.
• Any ad-hoc tasks assigned by the superior and the management.

Requirements:

• Graduate in Hospitality/ Tourism Management or related fields
• Previous experience in hotel operations is a plus.
• Outgoing, good interpersonal and communication skills
• Ability to work independently and as part of a team.
• Excellent command of spoken and written English
• 5 days work week and must be able to work on shift, including weekends and public holidays

You play a vital role in creating a memorable experience for all our passengers. Your main role involves checking-in, greeting passengers upon their arrival and ensuring a smooth departure process. You may also be tasked to assist passengers with special needs or provide customer service in exclusive premier lounges at Changi Airport. Besides being responsible for buffet table presentations, you also handle meet/greet services at the reception area and perform basic computerized transactions.

Pleasant with a cheerful disposition and good interpersonal skills

• Dynamic individual with service aptitude and willingness to go the extra mile
• Proficient in English and a second language for effective communication with international passengers

**Up to $5000 joining Bonus

-Terms and condition applies

Responsibilities:

• Handle daily operations independently
• Responsible for all shipping documents (transport, documentations, booking with shipping line and preparing Bill of Lading documentations)
• Daily liaising with oversea counterparts, local sales and operation teams on delivery and logistics issues
• Key in cargo details and ensure payment from suppliers and customers are input into the computer system
• Monitor and ensure all orders are duly delivered to customers within a stipulated operation turnaround time
• Coordinate and communicate customer’s requirements and provide timely proposals and solutions to customers
• Quotations
• Handle customer’s complaint or issue, if any
• Any other duties assigned by Management

Requirements:

• Good communication and inter-personal skills
• Proficiency in MS office suites
• Min 3 years of related work experience in freight forwarding/logistics industry
• Familiar with import/export permit declaration and cargo clearance procedures
• Meticulous, multitask, organized and adopt a careful work approach
• Able to start work immediate or on short notice

**Work Location: CHANGI AIRFREIGHT CENTRE

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday: 9am – 6pm | Saturday: 9am – 1pm

Job Description:

This is a full role for an Air Export Customer Service located in Changi. Our client provides full-fledged freight forwarder offering full inter-model transportation services for both inbound and outbound cargos. You will take the responsibilities involved supporting assigned customers and overseas agents by managing sales quotations, RFIs, RFQs, and inquiries related to air export bookings with airlines or co-loader agents. It includes following up on client matters, processing air export billing, verifying invoices, and resolving rate disputes. Additionally, the position requires coordinating with customers, sales personnel, overseas agents, and operations teams to ensure smooth shipment arrangements. Other duties may be assigned as needed.

Qualifications:

• Job Skills MS Office, Data Entry, Handle Enquiries and Requests
• Minimum GCE O Level

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday: 9am – 6pm | Saturday: 9am – 1pm

Job Description:

This is a full role for an Air Export Customer Service located in Changi. Our client provides full-fledged freight forwarder offering full inter-model transportation services for both inbound and outbound cargos. You will take the responsibilities involved supporting assigned customers and overseas agents by managing sales quotations, RFIs, RFQs, and inquiries related to air export bookings with airlines or co-loader agents. It includes following up on client matters, processing air export billing, verifying invoices, and resolving rate disputes. Additionally, the position requires coordinating with customers, sales personnel, overseas agents, and operations teams to ensure smooth shipment arrangements. Other duties may be assigned as needed.

Qualifications:

• Job Skills MS Office, Data Entry, Handle Enquiries and Requests
• Minimum GCE O Level

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday: 9am – 6pm | Saturday: 9am – 1pm

Job Description:

This is a full role for an Air Export Customer Service located in Changi. Our client provides full-fledged freight forwarder offering full inter-model transportation services for both inbound and outbound cargos. You will take the responsibilities involved supporting assigned customers and overseas agents by managing sales quotations, RFIs, RFQs, and inquiries related to air export bookings with airlines or co-loader agents. It includes following up on client matters, processing air export billing, verifying invoices, and resolving rate disputes. Additionally, the position requires coordinating with customers, sales personnel, overseas agents, and operations teams to ensure smooth shipment arrangements. Other duties may be assigned as needed.

Qualifications:

• Job Skills MS Office, Data Entry, Handle Enquiries and Requests
• Minimum GCE O Level

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday: 9am – 6pm | Saturday: 9am – 1pm

Job Description:

This is a full role for an Air Export Customer Service located in Changi. Our client provides full-fledged freight forwarder offering full inter-model transportation services for both inbound and outbound cargos. You will take the responsibilities involved supporting assigned customers and overseas agents by managing sales quotations, RFIs, RFQs, and inquiries related to air export bookings with airlines or co-loader agents. It includes following up on client matters, processing air export billing, verifying invoices, and resolving rate disputes. Additionally, the position requires coordinating with customers, sales personnel, overseas agents, and operations teams to ensure smooth shipment arrangements. Other duties may be assigned as needed.

Qualifications:

• Job Skills MS Office, Data Entry, Handle Enquiries and Requests
• Minimum GCE O Level

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday: 9am – 6pm | Saturday: 9am – 1pm

Job Description:

This is a full role for an Air Export Customer Service located in Changi. Our client provides full-fledged freight forwarder offering full inter-model transportation services for both inbound and outbound cargos. You will take the responsibilities involved supporting assigned customers and overseas agents by managing sales quotations, RFIs, RFQs, and inquiries related to air export bookings with airlines or co-loader agents. It includes following up on client matters, processing air export billing, verifying invoices, and resolving rate disputes. Additionally, the position requires coordinating with customers, sales personnel, overseas agents, and operations teams to ensure smooth shipment arrangements. Other duties may be assigned as needed.

Qualifications:

• Job Skills MS Office, Data Entry, Handle Enquiries and Requests
• Minimum GCE O Level

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday: 9am – 6pm | Saturday: 9am – 1pm

Job Description:

This is a full role for an Account Assistant located in Changi. Our client provides full-fledged freight forwarder offering full inter-model transportation services for both inbound and outbound cargos. You will take the responsibilities involved supporting assigned customers and overseas agents by managing sales quotations, RFIs, RFQs, and inquiries related to air export bookings with airlines or co-loader agents. It includes following up on client matters, processing air export billing, verifying invoices, and resolving rate disputes. Additionally, the position requires coordinating with customers, sales personnel, overseas agents, and operations teams to ensure smooth shipment arrangements. Other duties may be assigned as needed.

Qualifications:

• Job Skills MS Office, Data Entry, Handle Enquiries and Requests
• Minimum GCE O Level

Responsibilities

• Manage day-to-day Admin, HR ,and Finance operations
• Oversee accounts payable and receivable functions
• Review quarterly GST submission
• Perform monthly payroll
• Preparation of year-end closing for ACRA filing and ECI submission
• Administer and adhere to the company's financial processes and controls
• Liaise with bankers & respective government bodies/ agencies
• Liaise with accounts compilation agent and tax agent on accounting and tax matters
• Perform other ad hoc duties required

Requirements

• Minimum Diploma holder or relevant qualifications
• 2-5 years of relevant experience
• Well-versed with the Employment Act
• Good interpersonal & communication skills
• Strong initiative and meticulous
• Excellent communication, administration, coordination, and application skills
• Knowledge of GST compliance
• Knowledge of FREIGHT MASTER accounting system (AR, AP, and GL modules)

Job responsibilities:

• Overall project planning, schedule and executing the delivery of projects within time, budget and Client’s expectations.

• Monitoring progress and identifying critical activities to expedite smooth progress of works on site to meet targets.

• Coordinate internal resources and third parties/vendors e.g. Consultants and Sub- Contractors/Suppliers for the flawless execution of all projects.

• Ensure that all projects are delivered on-time, within scope and within budget.

• Ensure that work are executed in accordance with approved plans/drawings, contract specifications and regulatory requirements.

• Ensure resource availability and allocation.

• Develop detailed project plan to monitor and track progress.

• Manage changes to projects’ scope, schedule and costs using appropriate verification techniques.

• Perform risk management to minimize project risks.

• Measure project performance using appropriate tools and techniques.

• Create and maintain comprehensive project documentation.

• Responsible for the overall project management, planning & control, and execution, including project budget evaluation and profitability.

entify and comply with all applicable statutory/regulatory requirements related to the project.

Lead a team of professional and technical staff in planning and execution of day-to-day operations to achieve all key project target.

Respond swiftly to work delays, emergencies, and other problems.

• Report and escalate to Management as needed.

• Any other duties that may be assigned.

Requirements:

• Proven at least 5-8 years of working experience in project management in the Mechanical related projects (specifically in Manufacturing Industries).

• Solid organizational skills including attention to detail and multi-tasking skills.

• Excellent written and verbal communication skills.

• Excellent team player with ability to meet tight deadlines.

Job Description

- required to attend daily pre-work meeting punctually prior to commencement of site

- required to attend meeting as and when notified and he shall make available a responsible person with authority to accept and make decisions and to act on his behalf.

- Develop a detailed project plan, including scope, timeline, resources, and budget.

- Establish project timelines, milestones, and resource allocation strategies.

- Assemble and lead the project team, assigning tasks based on skills and expertise.

- Serve as the primary point of contact between clients, team members, and upper management, ensuring everyone is informed.

- Track project milestones and deliverables, adjusting plans as necessary to stay on schedule.

- Identify potential risks and develop strategies to mitigate them, ensuring project stability.

- Oversee the project budget, ensuring costs remain within approved limits and justifying any necessary adjustments.

- Ensure that project deliverables meet quality standards and client expectations.

- Address issues as they arise, facilitating solutions to keep the project on track.

- Prepare regular status reports for clients, summarizing progress, challenges, and next steps.

- Manage relationships with clients, suppliers, consultants and subcontractors to ensure their needs are met.

- Manage changes in project scope, schedule, and resources, ensuring all changes are documented and communicated.

- Assess the impact of changes on project objectives and deliverables.

- Conduct project closure activities, including final reporting, documentation, and post-project evaluation.

- Stay updated on industry trends and methodologies to enhance project management capabilities.

Requirements

- At least ten (10) years relevant experience in civil construction, rail and bearing replacement projects

- Degree in Civil Engineering recognised by the PE Board

- Continuously on Site and devote himself full-time to the Project

- Ability to manage multiple projects simultaneously and meet tight deadlines.

About the Job

The Program Department plays one of the most critical roles in Cyrus. Every new project in Cyrus begins with you leading the project team and laying the groundwork to ensure a smooth and successful completion. Regardless of technical challenges or scheduling conflicts, you will lead, guide, and inspire your project team members, managing every facet of the project's development and collaborating with your team to resolve problems while staying focused on your commitments to the customers.

Your key responsibilities are as follows:

• To strategise, organise, govern, and manage a project within a predetermined timeframe that is committed to customer.
• To successfully complete New Product Introduction (NPI) projects by meeting all the specifications and requirements and advancing them towards mass production, including anticipating and mitigating potential risks that may negatively impact the projects.
• To engage and work with customers on product specifications, requirements, costs, schedules, and quality.
• To generate and provide quotations for tools and moulded parts, upon receipt of Request for Quotation (RFQ).
• To collaborate internally with tool designer and engineering team on design for manufacturing (DFM) and proactively manage program documentations, technical and engineering changes.
• To update the status of on-going programs to the management.
• To consistently pursue for new customers.
• To establish and nurture a robust and affirmative rapport with our key customers to secure new and additional projects and pursue new customers to strengthen sales pipeline.

Your areas of knowledge and expertise that matter most for this role:

• Degree or diploma in mechanical engineering/precision engineering.
• Knowledge with practical experience in the field of plastic injection and injection tool fabrication, or mechanical product design is needed.
• Proficient in Microsoft Office suite of programs.
• Good verbal and written communication and presentation skills.
• Strong leadership to lead, guide and inspire the project team to produce quality work and stay committed to all deliverables.
• Business oriented, meticulous, and cost sensitive.
• Ability to analyse, solve problems and decision making.
• Strong organisational skills with a can-do attitude to always improve and initiate new ways of working to achieve results.