Total 103,199 service operations manager job vacancies in Singapore

Join our healthcare client as a Operations Executive, where your primary focus will be to provide strategic oversight to the charging and reporting sub-section, procure essential resources, and manage departmental budgets. Additionally, you'll spearhead projects, support clinical activities, and foster collaborations to enhance departmental efficiency and effectiveness.

Responsibilities:

Financial Oversight and Budget Management:

• Provide oversight to the charging and reporting sub-section.
• Plan, prepare, and monitor budgets aligned with department and hospital strategies.
• Prepare cost and fee reviews to ensure fiscal sustainability.

Procurement and Inventory Management:

• Provide procurement support for office supplies, lab equipment, and inventory.
• Monitor budgets related to procurement activities, including CAPEX, OPEX, and staff training.

Performance Measurement and Project Management:

• Compile and collate statistics of key performance indicators (KPIs) for departmental sections.
• Manage projects related to operations and administrative functions.

Stakeholder Communication and Support:

• Provide support to clinical, research, and education activities through resource planning, workflow optimization, costing, and billing.
• Communicate and foster good relations with clinicians, allied health staff, and external stakeholders to streamline processes and facilitate feedback.

Requirements:

• Bachelor's degree in Healthcare Administration, Business Management, or related field.
• Entry Level Position, training will be provided to candidates without prior experience.
• Candidates with at least 2 years of experience in clinical service management will be of added advantage.
• Strong communication skills with the ability to collaborate effectively across departments.

Join us in making a difference in patients' lives. Apply now by sending in your detailed resume in MS Word format to be part of our dedicated team!

We regret only short-listed candidate will be notified.

Registration No: R23119349 / Kasie Tay Xiu Yun / EA Licence No: 12C6253

CubePay has an immediate job opening for "Field Service Technician" in Singapore. This crucial position provides round-the-clock technical support to our valued customers. Our customers are retail merchants in Singapore that depend on our digital payment devices to accept cashless payments. If you like to solve tech-related challenges for customers and be part of a team trusted for its service excellence, here is a unique job opportunity.

About the Job

The Field Service Technician is a vital member of the Technical Support Team, responding to customer requests for on-site attention, from training, installing, upgrading, and solving technical issues and ensuring a high level of merchant satisfaction.

What's in the Job

• Whenever a new merchant signs up to CubePay's digital payment service(s), you are required to help the merchant get started, from training, guiding, installing, setting up, and upgrading payment terminal devices - hardware, device software, and related networks.
• You will be on standby to respond to merchants requesting on-site technical support.
• You will be required to make scheduled visits to merchants to troubleshoot, solve their technical problems, as and when required.
• Finally, you will be required to send your service reports so we are able to continue to monitor and improve the quality of our customer support.

The Candidate

• You must have at least an ITE NITEC vocational qualification, its equivalent and/or higher.
• Valid Singapore Class 3 driving license.
• Possess beginner to intermediate consumer IT, hardware, software, and system networking knowledge.
• Comfortable in setting up and installing consumer smart devices (such as your smartphones, home networking routers, and WIFI, etc).
• Able to be put on standby duty, including weekends and public holidays.
• An independent problem-solver, pleasant personality, communicates well with customers, and a team player.

Compensation and Benefits

We will offer a competitive compensation package to the right candidate, including a basic salary and standby allowance, medical benefits, on-the-job training, and perks.

To apply, please click the below link:

https://careers.cubepayment.com/jobs/Careers/616675000001438080/Customer-Care?source=CareerSite

CubePay Candidate Data Protection Notice:

https://www.cubepayment.com/candidate-data-protection-notice

Role: Service Delivery Operations Lead

o Service Delivery

o Business Operation Management

o Operational Excellence and Delivery Excellence

· Responsible for overseeing the day-to-day operations of the service delivery team.

· Manage the team's performance and provide guidance and support as needed

· Ensure timely delivery of services and maintain high levels of customer satisfaction.

Collaborate with other teams to ensure seamless integration of service delivery solutions

If you are keen to explore the above role, please send across your updated resume to [email protected] and we can discuss to proceed further.

EA Personnel Registration Number: R1112410

Singapore Employment Agency Licence No: 11C3373

We are seeking a highly motivated and independent professional to manage the administrative aspect of our Engineering Business -

• Manage information in spreadsheets and reports
• Keep records and reports up to date
• Handle administrative issues in their area of expertise
• Carry out clerical duties, including answering phones to address customer queries and prepare documents such as drafting of quotations, invoices etc.

Basic Microsoft office skills in Word and Excel are necessary.

Responsibilities:

• Lead and manage a team of Field Application Engineers.
• Collaborate with sales teams to understand customer requirements and provide technical solutions.
• Provide technical guidance and support to Field Application Engineers in customer engagements.
• Develop and maintain relationships with key customers and partners.
• Manage and prioritize multiple projects and resources.
• Ensure timely and successful completion of customer projects.
• Conduct performance evaluations and provide coaching and mentorship to team members.
• Collaborate with cross-functional teams to drive continuous improvement and innovation.

Requirements:

• Degree in Electrical Engineering, Automation or equivalent.
• Proven experience in a leadership role, preferably in Field Application Engineering.
• Knowledge in IT networking, data communication, automation systems and server setups are preferred.
• Prior experience in Power System Control or Environmental Control Systems is advantageous.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Full Job Description

• facilitator role between the automation experts and the project stakeholders within the project organization
• coordination of the project resources, planning, risk management and escalation to Project Engineering Lead
• Identification, alignment with vendor and tracking of resources on project activities, automation architecture, programming, C&Q
• Identification, assessment, documentation and reporting of risks
• Aggregation of project financial information and reporting
• Inform about Automation status with a dashboard, progress, traffic lights, risks and issues.
• In relationship with their role, inform peers, IT, Project Team, etc. about Automation status, progress, traffic lights, risks and issues
• Support all C&Q activities, e.g. I/O check, recipe and program tests

Qualificaiton

• Minimum of 10 years relevant experience in a related process industry such as biotech/pharmaceutical
• At least basic knowledge of MES systems from vendors like Rockwell, Siemens, Emerson, etc.
• Basic knowledge of IT systems (Historian, MES), experience with IT interface
• Familiar with CSV, GAMP, C&Q knowledge
• Experience with process, utility, HVAC is a plus
• PMP certification is a plus

1. Cashier and Lobby

· Able to handle transactions effectively during rush hours

· Be familiar with POS machine and interface

· Be accurate in all transactions: purchase, return, cancel

· Know all POS Functions inclusive of promotions, staff meals, various discounts, voids, cash vouchers

· Perform standard POS opening and closing procedures without supervision

· Prepare and handle cash deposits accurately and according to SOP

· Packing of breads for customer according to SOP

· Dispense products from back kitchen

· Assist customers in product enquiries, product pricings, promotions, etc

· Perform suggestive selling and upsell products to customers

· Achieve 99.5% accuracy in cash transactions

· Must be able to name all products and know what the ingredients in each product are

2. Kitchen

Topping Section

· Process topping for respective bread and danish types according to SOP

· Euro bun toppings (in applicable outlets)

· Prepare ingredients and fillings for all bun type products

· Learn all products and know what are the ingredients in each product

· Perform Dispensing duty to bring out freshly baked products in organized manner

Table Section:

· Be equipped with knowledge on using the right and required ingredients per product

· Ensure right ingredients are used per product, at the correct weight per ingredient

· Perform Sweet bun, Danish, Euro, Toast shaping

· Perform filling for sweet breads according to product

Oven Section:

· Ensure right temperature and time setting per product being baked

· Be equipped with the right and proper knowledge for each product before baking

Responsible to ensure all bread types (sweet bread, Danish, Euro, Toast) be baked according to standard

3. General:

· Ensure clean, tidy and hygienic station and overall kitchen environment

· Use the right tools and equipment for the right purpose (e.g. colour code cloths to wipe different surfaces, right knives etc)

· Able to setup and perform various roles without supervision

· Able to perform quality control and reject inferior products

· Able to dispense and display products in an organized manner

· Project friendly and positive image to customers

· Outlet and Display cleanliness

· Tray and tongs cleaning

· Able to handle customer requests and enquiry

· Handle cake bookings and enquiries

· Coordinate cake orders, deliveries and packaging

· Able to handle customer feedback and inquiry and submit report

· Able to identify and troubleshoot inferior products and maintain good quality throughout his/her shift

· Organize the kitchen area, floor and preparation areas are neat, ensure equipment are in good working condition

· Planning of product schedule to ensure hot bread at all times and no excess products being held or run out

· To schedule the manpower arrangement to achieve operation effectiveness.

· Demonstrates good people handling skills, able to motivate others to achieve shift objective

· Coach and provide feedback to staff on product Quality

· Ensure no run out or excessive stocks

· Order stocks for the outlet

· Handle outlet operation and management – conduct QSC (Quality, Service and Cleanliness) checks

· Able to analyze outlet data (transaction count, average check, daily sales, hourly sales figures) for production planning

· Assist to recruit new staff and handle the interview

· To do month end stock take

· Responsible for outlet’s Profit & Loss (P&L)

· Conducting staff performance appraisal

· Liaising with external vendor such as cleaner, pest control etc.

Oversee 1 outlet operations

Position Summary:

• Drive sales and profitability of the Brand and the stores for assigned area(s) and/or brands and manage sales, marketing and operations functions. You will be responsible for total brand management including P&L and to achieve brand business goals.
• Maintain strong relationship with Brand principal and other key stakeholders.
• Drive retail excellence in line with the Brand and Valiram standards.
• Be an ambassador for the represented BRAND and portray at all times a professional and customer oriented image.

Roles & Responsibilities:

Optimise the sales, profits and other retail performance criteria

• Strategise and implement brand communication needs in keeping with the integrity of the brand and regional appeal.
• Plan and maximise sales and profit contribution of the Brand.
• Develop annual business plan to reflect brand positioning, negotiate key aspects of the planned delivery with the brand principal.
• Achieve business plan profit.
• Direct Operations/ Store Manager on managerial and operational aspects of the store with adherence and compliance to the retail operations standard.
• Driving associate behaviour and productivity.
• Partner with Merchandising to maintain brand profitability by managing full price and mark down sales, intake margins, levels of mark down activity and terminal stock.
• Lead localised pricing strategy and competitor insights and implement appropriate change to maximise sales and increase local market share.
• Reports and statistic compilations in relation to brand performance and share product performance and insight with HOD.
• Managing and maintaining a positive working relationship with the brand principal

Marketing

• Plan, direct and implement appropriate localised marketing activities/events/promotions for positive brand building and in driving sales.
• Partner with Brand principal/HOD to develop seasonal marketing and social media strategies.
• Provide insights to Valiram and the Brand, to better understand market trends and dynamics.
• Support the CRM and increase existing base of VIP customers.

Others

• Partner with Merchandising to place appropriate orders, optimise inventory and oversee in inventory integrity.
• Partner with Visual Merchandising in upholding of VM standard to ensure store environment is enticing, effective and in line with Brand Guidelines.
• To uphold and improve staff morale leading to a positive and dynamic working attitude and environment.
• Support store to maintain productivity and retail operational standards in areas of discipline, work performance and sales.
• In touch with what is happening in the store through periodic store visits.
• Support and assist in projects/tasks related to the brand as required/instructed by HOD/management.

Job Description

Responsible for all operational aspects of the hotel including proper discipline in all departments to ensure all our guests are getting the best service at all times.

KEY RESPONSIBILITIES:

• Be aware at all times as to the condition of the house, particularly relating to the number of rooms available and occupied and ensure this information is current and accurate.

• Observing and directing personnel when necessary on the following:

- Allocating and processing of guest rooms

- Meeting and escorting VIP guests

- Giving general information, assistance to guests

• Monitoring of D/M Log Books for special requests, instructions and information recorded and action taken or to be taken.

• Conduct Room Inspections with particular emphasis on cleanliness and standard set up.

• Carry out site inspection of other hotel areas regularly.

• Liaise regularly with Housekeeping Department regarding all special requests, full house situations and for general problem solving.

• Effectively handle all guest complaints with tact and diplomacy.

• Manage and maximize occupancy, revenue and average rate while maintaining high service standards via the upselling programs within the department.

• Ensure that the guest registration, checkout, and mail services are handled efficiently, promptly and courteously in accordance with the hotel’s policy and procedures.

• Ensure compliance with legislated health and safety requirements within the workplace and be familiar with the emergency procedures on fire prevention, fire drill, guest accidents, associate accidents, bomb threat suspicious parcel, procedures on serious crime occurrence, death of a guest, stalled elevators, power failure and any other emergencies.

Ensure that the restaurant operate efficiently and profitably, achieving targets set by the company.

KEY RESPONSIBILITIES:

· Responsible for business performance of the restaurant in achieving budget and maintaining operating costs.

· Analyse and review menu with Li Bai Executive Chef regularly for popular and unpopular items and make appropriate recommendations for new listing, keeping abreast of market trends.

· Assist to organise marketing activities, such as promotional events and discount schemes.

· Create and execute plans for department sales, profit and staff development.

· Coordinate entire operation of the restaurant during scheduled shifts.

· Deal and resolve customer complaints tactfully and update the F&B Management accordingly.

· Check on guest’s satisfaction and solicit for feedback, and maintain database of guests on their dining preferences.

· Implement effective systems to prevent breakages and damage of operating equipments.

· Ensure that the outlet is adequately equipped with operating equipments and restaurant accessories to support the operations.

· Maintain high standards of quality control, hygiene, and health and safety.

· Any other duties assigned by Director of F&B.

Trade Control (Export Control)

• Oversee the development and revisions of the Internal Control Program for security trade control.
• Manage all aspects of security trade control across the company.
• Provide information regarding instructions, liaison activities, and requirements.
• Handle export control processes in SAP, including material legal control confirmation and the management of control flags.
• Manage and verify the concerned end-user list, and follow up as necessary.
• Submit related reports to Headquarters.
• Conduct periodic export control training.
• Offer guidance and assistance to subsidiaries and affiliates, including support and audits as needed.

Legal related matters

• Review and manage contracts.
• Provide legal training to business units.
• Handle legal disputes.
• Manage compliance issues, including data privacy, anti-bribery, and anti-trust.
• Conduct legal audits.
• Manage internal rules.
• Oversee legal issues of subsidiaries and affiliates.
• Address other compliance matters as applicable.

Requirements

• Degree or diploma in legal studies, international business, business administration, supply chain management, or a related field.
• At least 2 years of experience in trade compliance.
• Experience working in law firms or as in-house legal counsel, with a focus on business contract review and management.
• Ability to multitask and self-motivate.
• Strong analytical and problem-solving skills.
• Excellent communication skills.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Responsibilities:

• Personally and frequently verify that the guests receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).
• Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.
• Ensure Marriott L&D and Lobster Inc training is completed constantly (learning never stops).
• Communicate politely and effectively with the culinary team.
• Entertaining guests in a consistent, professional and positive attitude.
• Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.
• Monitor the quality and quantity of all food and beverage items served.
• Inventory management and reporting routinely.

1. Meeting with clients to discuss security issues
2. Conduct Monthly Ops Meetings with Clients
3. Respond to client enquiries
4. Responsible and accountable for effectively managing the day to day operations / allocated contract sites and staff by providing the highest quality, compliant and professional security service to its customers
5. Deployment planning and rostering of security personnel
6. Overall in-charge of day-to-day operations of security personnel to the allocated sites
7. Provide support for Operations Managers, Site Security Supervisors & assist in handling complaints or operational issues.
8. Responding to emergencies and urgent duties 24/7.
9. Putting up and submitting various reports using Microsoft Office/Google and in-house software.
10. Conduct security and safety risk assessment surveys of the assignments
11. Conduct investigations and vet incident reports submitted by the security team and prepare to conduct AAR of the incident.
12. Conduct OJT training for new hires
13. Reviewing worksite SOP to ensure it remains relevant with the current operations.
14. Handle workplace investigation, grievance, and discipline
15. Plan and schedule training for security personnel in alignment with Company, PLRD & PWM requirements.
16. Plan and conduct periodic exercises to ensure the vigilance of security personnel
17. Assist with recruitment and selection of security personnel
18. Manage and review security procedures
19. Any other duties assigned by the Operations Manager / Director

Qualifications:

1. At least 2 years' hands-on experience in an operational management, manpower planning or disciplined service experiences
2. Applicants must possess initiative and has demonstrated ability to work independently and be able to manage a team of security officers at multiple customer locations
3. Ability to communicate effectively in English, both verbal and written
4. Basic Mandarin communication skills
5. Proficient in computer skills
6. Other attributes include good interpersonal skills, service oriented mindset.
7. Possess a Class 3C Driving Licence

Others:

Operations Executive from former Cleaning or Landscaping Company are welcome to apply as well.

Responsibilities:

• Perform maintenance and repair tasks on various equipment and machinery.
• Diagnose technical issues and provide solutions to ensure efficient operation.
• Conduct routine inspections to identify potential problems and prevent breakdowns.
• Install and set up new equipment according to specifications.
• Collaborate with team members to complete service tasks within deadlines.
• Maintain accurate records of service activities and performed repairs.
• Adhere to safety protocols and guidelines at all times.

Requirements:

• Diploma or Nitec in Electrical Engineering or equivalent.
• At least 1 year working experience as a service technician preferred.
• Strong technical knowledge and troubleshooting skills.
• Ability to read and interpret technical manuals and diagrams.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Shanghai TCM Wellness is a subsidiary company of our parent company which was established since 2002.

We are a professional beauty salon that caters to individuals from all walks of life, from adults to elderly.

We strive to help our clients reach their desired needs and giving them the confidence as they leave our shop with satisfaction.

Job Key Responsibilities：

· Managing the day to day Operations of the designated outlet assigned.

· Lead / Manage a team of Consultants and Therapists.

· Motivate and coach staff for better performance

· Maintain and update Customer database.

· Drive Sales into the outlet through Marketing Support.

· Promote treatments and packages to Customers.

· Maintain the outlet overall presentation and responsible for the outlet Sales and Revenue

· Lead the Outlet Team in achieving Outlet Sales Target and productivity

· Achieve Personal Sales Target

· Evaluate progress against Sales Target, identify and implement the solutions

· Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff, etc

· Train, mentor and coach outlet staff to develop and maximize their performance

. 10 years of experience in same field.

Requirements:

· Personal monthly sales achievement

· Possess Results Driven Attitude

· Diploma in Business Administration / Hospitality and Tourism or equivalent certification.

· At least 8 years relevant working experience, prefer managerial staff specialize in Retail Sales or beauty Service Industry experience.

· Results and service oriented.

· Motivated, Sales driven and dynamic individuals.

· Strong leadership management and interpersonal skills.

· Good communication skills and Positive attitude.

· Willing to work retail hours.

· Full time position.

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Team Introduction

Video Infrastructure is a world-leading video platform that provides multi-media storage, delivery, transcoding, and streaming services. We are building the next generation video processing platform and the largest live streaming network, which provides excellent experiences for billions of users around the world. Popular video products of TikTok and its affiliates are all empowered by our cutting-edge cloud technologies. Working in this team, you will have the opportunity to tackle challenges of large-scale networks all over the world, while leveraging your expertise in coding, algorithms, complexity analysis, and large-scale system design.

Responsibilities:

1. Lead the team to be responsible for the R&D work, including api gateway, event bus, account & tenant, IAM, vframe, etc

2. Continuously improve tech design and implementation processes to enhance quality and efficiency

3. Be responsible for the construction and management of the Common-Service R&D team

Qualifications:

Minimum Qualifications:

1. Bachelor's Degree in Computer Science, Computer Engineering, Information Systems or a related field (or equivalent practical experience)

2. Leadership experience in managing a team, with the ability to discover and solve various problems faced during the development of the team

3. Strong knowledge of architectural design, with familiarity with common design patterns

4. Solid technical foundation in data structure, algorithms, software design, and high-quality coding;

5. Ability to define, analyze, and solve problems in the face of complex problems.

Preferred Qualifications:

1. Good insights into cloud-computing technology

2. Strong communication and relationship-building skills

3. Demonstrate a record of ongoing accomplishment and commitment to excellence

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

We are seeking a dynamic and experienced Center Manager to lead and oversee the day-to-day operations of our enrichment centers. As the Center Manager, you will be responsible for ensuring the centre's success by delivering exceptional service, building strong customer relationships, achieving sales targets, and promoting operational excellence. Your passion for education and dedication to providing the best learning experience for our students will be the driving force behind your success in this role.

Job Responsibilities

• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction.

Work Hours

As a Centre Manager, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll have one weekday off and one weekend off each week
• Weekly team meeting weekly to brainstorm and collaborate on enhancing operational efficiency and customer experience.

Job Requirements

• Diploma or degree in any discipline
• Min. 3 years experience in the industry. Management experience preferred.
• Strong sales and customer relationship management skills.
• Excellent communication and interpersonal abilities.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• Able to work independently to resolve problems
• A passion for education and commitment to delivering outstanding service.
• Results-oriented mindset

What we offer:

• Competitive salary package.
• Performance-based incentives.
• Opportunities for professional growth and advancement.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday Celebration
• Team Bonding Activities
• Exclusive staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive staff discounts with various participating merchants

If you have a passion for education and the drive to make a positive impact in students' lives, we invite you to apply for the Centre Manager position. Join us in shaping the future of education and delivering exceptional learning experiences to our students.

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

Our Customer Service Officers (CSOs) set the standard for excellence, delivering premium service to our customers. As a CSO, you'll thrive in providing support, using your product knowledge and effective communication to surpass customer expectations. Join our team in fostering a culture of excellence and teamwork. Apply today for a rewarding career opportunity!

Job Responsibilities

• Delight our customers by providing outstanding service and support to boost their satisfaction.
• Be the problem-solving hero! Address customer inquiries promptly, resolve issues effectively, and escalate when needed for speedy resolutions.
• Master our tools and systems to efficiently manage and track customer interactions, ensuring accuracy and timely responses.
• Become an expert on our exciting programs and confidently promote them to our valued customers.
• Keep the positivity flowing! Maintain a cheerful and professional demeanor during all customer interactions.
• Go above and beyond to exceed customer expectations and elevate our service quality.
• Stay in the know! Stay updated on our latest programmes and marketing initiatives to share exciting news with our customers.
• Team up for success! Collaborate with your awesome teammates to share insights and best practices for delivering exceptional customer service.
• Be a changemaker! Look out for opportunities to enhance our customer service processes and procedures.
• Listen and lead! Actively listen to customer feedback and share valuable insights to enhance our service delivery.

Work Hours

As our Customer Service Officer, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll also get one weekday off and one weekend off each week
• Engaging 2-hours (+/-) team meeting weekly, to brainstorm and collaborate.

Work Location

Experience the excitement of working in various locations! Your work location may vary based on operational needs, but rest assured, we've got your preferences covered. We'll consider your preferred centers when deciding your final deployment.

Job Requirements

• Minimum GCE 'O' levels qualifications
• Minimum of 1 year of work experience in customer service-related roles, preferably within enrichment centres
• Proficient in MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets)
• Strong communication skills in English (both spoken and written) with keen attention to detail
• Demonstrates effective and efficient customer service abilities
• Exhibits strong work ethics, including integrity, professionalism, and commitment to excellence
• Positive and professional demeanour with strong listening abilities
• Capable of working independently while also being a team player
• Willingness to work at different centres as needed based on operational requirements

What we offer:

• Attractive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

Your Role

We are looking for an experienced Manager/Senior Manager, Industrial Engineering (Warehouse Layout/ Warehouse Solutions/ Warehouse Automation Design / E2E process Optimization/ Salary up S$10K) leadership role in optimizing operational efficiency through design, implement automated systems to improve warehouse operations. Collaborate with operations teams to develop and implement capacity planning strategies. Develop and define strategies and review automation project progress to ensure automation strategy is well implemented. To implement and drives innovation for process improvements of automation plans. Identify areas for improvement and collaborate with teams to enhance skills, knowledge, and work performance.

What Will You Do

• Leadership role in optimizing operational efficiency through design, implement automated systems to improve warehouse operations.
• Collaborate with operations teams to develop and implement capacity planning strategies.
• Develop and define strategies and review automation project progress to ensure automation strategy is well implemented.
• Implement and drives innovation for process improvements of automation plans.
• Identify areas for improvement and collaborate with teams to enhance skills, knowledge, and work performance.

What Do We Want

• · Min Degree in Industrial Engineering/ Automation / Business/Operations Management Industrial Engineering or equivalent.
• · At least 8 years and above experiences in hands-on experience related Warehouse Solutions/ Warehouse Automation Design / Warehouse Layout/ E2E process Optimization/ automation design and implementation, industrial engineering or warehousing solutions or supply chain operations management and other relevant experiences.
• · Proficient of the end-to-end supply chain.
• · Have knowledge & experiences with the ability to integrate technical solutions into an operational environment to ensure a sustainable solutions

What Will You Get In Return

You will be given exposure to a hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will entitle a Gross salary up to S$10000 + attractive perks.

What You Need to do Now

Click "Apply" and please include the following information in your resume:

• Personal Particulars with recent photograph
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

Note: Only shortlisted candidate will be notified via email for an interview invitation

Description

Culina at COMO Dempsey is hiring Service Leaders to give a warm reception and ensure guest satisfaction at all times.

Responsibilities:
• Welcome guests, attending to guests arrivals and departures
• Handling guest complaints and concerns in an efficient and timely manner
• Coordinating and multi-tasking job duties in a busy bistro environment
• Understand and comply with all policies, procedures, standards, specifications, guidelines in service
• Achieve company objectives in sales, service, quality, appearance of facility cleanliness
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times
• Manage daily reservation system together with call centre team. Keeping track of all guest needs and requirements
• Efficiently maximize seating of Dining Room and fully handles service for a section of the restaurant
• Ensure all menu (food, beverage, wine list) are in good and presentable condition
• Support safe work habits and a safe working environment at all times
• Perform other duties as directed by the Restaurant Manager

Requirements:
• Candidate must be a Singaporean with at least GCE 'O' level certificate or Professional Certificate/NiTEC in Hospitality Services
• Food and wine knowledge an advantage
• Customer service oriented with a positive mindset
• Nice presentation and English communication skills are a must
• Good team player with a desire to learn

Benefits:
- 5 days work week shift hours (44 hours per week including Sun and PH)
- Sales target incentives, 16 days annual leave, medical & flexi wellness plan, staff card benefits

Interested applicants please email your resume to us indicating salary expectation.

(No work pass quota available)

Madam Partum is a leading Pre-Partum and Post-Partum care specialist in Singapore. We harness the effectiveness of meridian massage (TCM Tuina) to help mothers achieve a complete & wholesome recovery.

At Madam Partum by Chien Chi Tow, we strive to provide the best customer experience to our customers.

We are looking for a Customer Service Specialist who can work towards the company goals. The ideal candidate needs to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to promote the company services and products effectively.

• Identify and able to provide personalized solution to customer’s needs.
• Attend to customer’s feedback and questions in a professional and timely manner.
• Maintain a continuous high level of customer service delivery and satisfaction.
• Goal-Sales driven , self motivated individual with the ability to focus.
• Strong administrative skills and able to handle a fast paced environment.
• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers.
• Liaise with other support teams as required to resolve requests/issues in a timely manner.
• Main task will include managing customer queries via whatsapp, social media and other platforms such as events/outlet.
• X factor and willing to go the extra mile to help customers.
• Savvy with all communications devices such as WhatsApp and multichannel platforms.

Job Types: Full-time, Permanent

Benefits:

• Employee discount

Schedule:

• Weekend availability

Supplemental pay types:

• 13th month salary
• Commission pay

Permanent, 5 days, Serangoon.

Our Client:

Data center Cooling Solution Provider

Job Scope

• Together with technical engineer, to develop solutions based on client’s unique requirement.
• ·70% Hunter role and 30% farmer role to data center builder, consultant, owner.
• Manage the sales cycle from request for information (RFI) to closing
• · Proactively carry out prospecting activity in order to increase the sales opportunity

Requirement

• Degree in Mechanical/Electrical engineering
• 3 years’ experience in data centre cooling solution sales with good sales record
• Good network with data centre builder, consultant, owner

What’s on offer

· On target pay + car allowance ($600) + commission

· Stable Management

· Dynamic work environment

Overview:

We are looking for a driven Marketing Manager in the APAC region with hands-on experience to embark on an exciting journey with the growing Partner Marketing team, contributing to the success of various partner projects and initiatives that shape the narrative of the company ecosystem. Your role will be pivotal in ensuring effective communication, strategic planning, and successful execution across the spectrum of partner-related marketing activities.

Responsibilities:

• Develop a comprehensive understanding of company’s value propositions to partners, emphasizing Brand and MarCom.
• Manage a portfolio of partners, providing hands on support to enhance their marketing capabilities and conducting routine assessments of partner performance.
• Act as the main marketing point of contact for partner inquiries, working closely with internal teams to ensure timely and accurate responses, ongoing communication with both internal and external stakeholders & ensuring activation plans, execution timelines, deliverables, and accountabilities are clear and aligned with the business.
• Work with internal marketing teams on preparing assets and sharing with relevant external stakeholders to ensure smooth running of partner marketing campaigns and initiatives.
• Provide input into the marketing strategy and planning process to ensure adaptability to external partners.
• Contribute to strategic planning, leveraging your regional expertise to drive impactful marketing campaigns and help shape the marketing narrative for APAC, aligning with the Foundation's vision and goals.
• Focus on maintaining overall partner engagement and interest, measuring and iterating the success of external partner launches to continuously improve our approach.

Requirements:

• Preferably five years of experience in marketing, with exposure to partner, channel, or platform ecosystems.
• Genuine interest in blockchain infrastructure and a passion for driving the adoption of web3 technologies.
• Demonstrated experience in cultivating and managing relationships with key marketing stakeholders, preferably within gaming or entertainment industries.
• Effective project management skills, capable of handling multiple projects and stakeholders concurrently.
• Strong verbal and written communication skills, with the ability to build and maintain robust relationships with both partners and internal team members.
• Basic negotiation skills and the ability to navigate through partnership agreements.
• Familiarity with marketing principles and practical experience in developing and executing marketing campaigns.
• Analytical mindset and adept problem-solving abilities.
• Exposure to working in a global setting, with proficiency in managing tasks across different time zones and cultures.
• Team-oriented mindset, collaborating effectively with internal and external teams and stakeholders.
• Resourceful, persistent, and comfortable thriving in a dynamic and fast-paced entrepreneurial environment.

FULL / PART TIME TELE-SERVICE EXECUTIVE

• Good customer service
• Good team player, focus and time management
• Good career advancement
• Keeping track and following up with customer appointment
• Daily management reports
• Training will be provided
• Rest day on Sun and PH

About my client

I am representing a leading online gaming company with a strong presence within the region and has since established a well-known gaming catalog to people of all ages. They are always seeking ways to be ahead of the bell curve in terms of new gaming trends and innovations, technological trends such as AI.

Hence they are looking for a Strategic Planning Manager to analyze the latest trends and development within the industry and work closely with senior management to identify improvement and growth opportunities.

About the job

Reporting to the Head of Strategy, your responsibilities would includes

• You would work closely with senior management to strategize business strategies for the gaming business aided by having a strong passion for PC, Mobile gamings and new technological trends such as AI
• This is done by working closely with project teams to conduct in-depth market research & analysis to uncover emerging trends , potential markets and untapped opportunities within the market
• These information and insights will aid in the development and implementation of strategic initiatives and action plans to drive division”s market positioning and industry competitive advantage
• You would also assist in identifying potential issues and escalating it via SOP in order to ensure timely resolution of issues
• Work closely with the cross functional teams to monitor and analyze market performance metrics, such as market share, customer satisfaction, and project success rates, to identify areas for improvement and provide appropriate recommendations

Skills and experience required

• Min 5 years of relevant strategic planning working experience, ideally with consulting background
• Passionate about the gaming industry to understand organizational”s targeted audiences and latest technological trends and innovations such as AI and its potential impact on gaming
• You should be an effective communicator and able to convey ideas clearly and confidently to people of all levels and with strong critical thinking / problem solving traits

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977).