Total 102,131 Full-time service operations manager job vacancies in Singapore

Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.

Responsibilities

• Project deployment in Telecommunication Data Centre landscapes at various locations
• Executing installation, commissioning, and testing of transmission/DWDM systems
• Managing and resolving issues with telco equipment, including RMA processes
• Conducting software and firmware updates on systems

Requirements

• Fiber Optics Transmission Systems and Data Networking
• Test equipment and Systems Integration
• Experience with Visio, Linux Red Hat
• Familiarity with Ciena 6500 equipment is beneficial

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Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

EBC Financial Group – a global financial services provider headquartered in the dynamic city of London, we specialize in global financial investment, asset management and financial consulting. Our team consists of seasoned professionals and young talents who bring diverse perspectives and exceptional skills to the table. Since our establishment in 2020, our company has experienced rapid growth. We currently operate in major financial hubs worldwide, including Cyprus, Sydney, Singapore, Kuala Lumpur, Hong Kong, Tokyo, Bangkok and more. At EBC, integrity, respect, and youth are our core values. The right candidate will have the opportunity to work with experienced professionals and be part of a dynamic and innovative team. Join us on our mission to create value for our clients and become a trusted partner in the global financial market. 

Position Overview:

We are seeking an experienced and dynamic HR Manager with expertise in payroll to lead our HR department. The HR Manager will be responsible for overseeing all aspects of human resources management, including payroll processing, employee relations, talent acquisition, performance management, and compliance. The ideal candidate will have a strong background in HR best practices, payroll administration, and leadership skills to drive HR initiatives and support organizational goals.

Key Responsibilities:

• Oversee the payroll process, including accurate and timely processing of payroll, tax withholdings, and deductions.
• Ensure compliance with federal, state, and local payroll and tax regulations.
• Administer employee benefits programs, including health insurance, retirement plans, and other employee perks.
• Manage employee relations issues, including conflict resolution, disciplinary actions, and terminations.
• Lead recruitment efforts, including sourcing candidates, conducting interviews, and making hiring decisions.
• Develop and implement HR policies and procedures to maintain compliance and enhance employee experience.
• Provide guidance and support to managers and employees on HR-related matters.
• Maintain HRIS system and ensure data accuracy and integrity.
• Prepare and analyze HR metrics and reports to identify trends and areas for improvement.
• Stay updated on changes in employment laws and regulations and ensure company compliance.

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 6-8 years of experience in HR management, with a focus on payroll administration.
• Strong understanding of payroll laws, regulations, and best practices.
• Experience with payroll software and HRIS systems (e.g., ADP, Workday, etc.).
• Excellent leadership and communication skills.
• Ability to handle confidential information with discretion.
• Detail-oriented with strong analytical and problem-solving skills.
• SHRM-CP, PHR, or other HR certification preferred.

Job Responsibilities:

• Oversee & manage day-to-day operations, including FOH and BOH
• Preserve and upholding excellent levels of customer service
• Address customer queries courteously and ensure customer satisfaction
• Obtain customer feedback and recommend necessary outlet operational changes.
• Ensure the consistency and quality of food and beverage products
• Ensure compliance with SFA regulations
• Stock management - ordering and storage of products, liaising with internal and external stakeholders
• Conduct monthly stock count and reports
• To appraise staff performance and provide feedback to improve productivity.
• To facilitate events and promotions with Marketing strategies.
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements:

• At least 3 years of relevant working experience
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Strong leadership, self-motivated and good people skills

Understand customer needs and offer solutions and support

Organize and coordinate sales representatives schedules

Research potential leads from business directories, web searches, or digital resources

Recruit, hire, and train new sales representatives

Receive and report on all sales leads

Supervise sales representatives and assistants

Answer potential customer questions and follow-up call questions

Work with sales team when closing sales

Track weekly, monthly, and quarterly performance and sales metrics

Meet all sales quotas and goals

Assist sales representatives and team to meet and exceed goals

Be a Barista with an outstanding team that makes up the front-of-house service crew. Learn hand pour drip and espresso extraction methods, managing inventory, operations and supervisory skills, in our specialty coffee bars : Chye Seng Huat Hardware and PPP Coffee (Funan).

This is a role for you if you enjoy talking to, and being around customers in an energetic F&B environment. As a specialty coffee company at heart, you will get to experience the atmosphere and vibe of a well-known, homegrown, coffee company and gain exposure to the various segments of the specialty coffee industry in Singapore.

Note: PPP Coffee(Funan) and Chye Seng Huat Hardware are not a halal establishment.

Responsibilities

• Specialty coffee brewing skills
• Cashiering duties
• Daily operations
• Ordering and managing of inventory
• Managing internal and external events
• Serving customer food and drinks
• Remove and clean table from used dishes
• Any other ad-hoc duties

Job Requirements

• Customer Service Attitude
• Availability to work on weekends and holidays
• Able to commit to a minimum of 50 hours per month
• Able to commit to at least 3 months

Job Benefits

• Complimentary non-alcoholic drinks
• Family & friends discount on food & beverage
• Staff discounts on food & beverage

Salary: $10-$14/hour (depending on commitment period & role assigned)

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

Location : Orchard

Industry : Retail

Time : 9:30am -6:30pm & 12:50-9:50pm

Benefits : Basic Salary + AWS + Variable bonuses

Basically, your duties as Customer Service Executive are as follows:

a. Organize the customer service operation with customers’ satisfaction being priority; to maintain satisfactory relationship with customers and staff

b. Maintain Customer Service standards and procedures.

c. Provide customer services’ support to the department store, such as Goods and Service Tax Refund, Smart-Card applications, Public Announcement, Lost and Found cases/ reports, etc.

d. Ensure that the customers’ problems are attended to promptly and efficiently.

e. Attend to customers’ enquiries and follow-through with the necessary actions; handle customers’ feedback/ complaints effectively and efficiently.

f. Compile customer feedback and suggestions so as to improve and develop Service Standards.

g. Any other job-related duties assigned by the Company or your superior.

h. Experienced ex-cabin crews or those from hotel industry are welcome to apply

About the Team

The Partner Innovation organization works within GPO (Global Partner Organization) to define and develop our software partner ecosystem and Payroll Partners globally to better position Workday’s products. GPO is driving a rapid and intentional change to adopt an open and modern ecosystem and implement a unified global partner strategy, with cross-functional engagement in programs, systems, processes and people. Our organization promotes partner innovation on top of and integration with Workday Products and Technology. Here we work with premier software partnerships from conceptualization through integration and go-to-market.

About the Role

The APAC & Japan Software Partner Manager drives a portfolio of high-impact software partners and payroll partners to help our APAC & Japan region achieve its growth objectives. This growing program includes over 300 software partners and 25 payroll partners with plans to grow rapidly over the next several years. Workday is building a world-class partner program focused on revenue growth, business outcomes and innovation. In this role, you will champion a set of software partnerships and payroll partners by defining key business objectives, developing joint business plans, establishing executive sponsorship, leading go-to-market initiatives that drive revenue growth while building trusted relationships that ensure success of the partnership over the long-term. The role requires familiarity in working across industries, business process competence, strong communication and interpersonal skills, and the ability to collaborate successfully with cross-functional team members to achieve partnership objectives.

Responsibilities include:

• Identify and establish new Software Partnerships and payroll partners to support APAC & Japan growth objectives
• Lead a portfolio of existing Software Partnerships and payroll partners to meet regional objectives
• Develop relationships across product, industry, sales and services to implement cross-functional partnership motions
• Set strategic direction with partners with defined goals and clear business outcomes
• Define, prioritize and lead APAC & Japan go-to-market activities in partnership with marketing to drive awareness and demand for joint solutions
• Align with regional sales and field leadership to identify partners to enable Workday’s go-to-market motions
• Onboard and guide new partners as the software partner and payroll partner ecosystem grows
• Collaborate on team-wide initiatives to improve or expand the Workday Partner Program

About You

Basic Qualifications:

• 5+ years of experience at an Enterprise SaaS organization
• 5+ years of HCM, Payroll, Planning, Analytics and / or Financials expertise, alternative enterprise experience will be considered
• 5+ years of Software Alliances experience, directly running software or payroll partnerships aimed at driving pipeline and revenue growth

Other Qualifications:

• Strong relationship building skills and excellent communication skills
• Adaptable and resilient with experience in a fast paced, constantly evolving environment
• Self-motivated, with a strong work ethic, a positive demeanor and high energy
• Collaborative critical thinker, with methodical approach and organizational skills to run parallel opportunities concurrently
• High level of integrity and a desire for high quality
• Workday is proud to be an equal opportunity workplace.

General Responsibilities:

• Assist in Operations Manager in ensuring school compound is clean and safe for students.
• Carrying and arranging tables and chairs for examinations.
• Provide logistical support for school events and actitives.
• Work with contractors and vendors whom are carrying out works in school.
• Arm/Dis-arm security systems.
• Any other ad-hoc duties as assigned by school management.

Specifications:

• Working hours: Weekdays, 6.30am - 3.30pm.
• Location: Bishan

Job Responsibilities:

• Responsible for handling food and beverage orders and serving guests
• Provide friendly, excellent service to all guests.
• Ensure cleanliness of restaurant
• Ensure compliance with SFA regulations
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements

• No Experience are also welcome
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Self motivated with good people skills
• Willing to work shift hours, weekends and Public Holidays

Responsibilities

• Process accounts payable and accounts receivable transactions accurately and in a timely manner.
• Reconcile bank statements, credit card statements, and other financial records.
• Assist with month-end and year-end close procedures.
• Prepare journal entries and maintain general ledger accounts.
• Assist in the preparation of financial statements and reports.
• Assist with budgeting and forecasting activities.
• Support internal and external audits by providing necessary documentation and explanations.
• Maintain accurate and organized financial records and documents.
• Assist in implementing and maintaining accounting policies and procedures.
• Perform ad hoc financial analysis and reporting as required.

Requirements

• Diploma in the related field.
• Previous experience in accounting or finance roles preferred.
• Fluent in both Chinese and English.
• Basic understanding of accounting principles and concepts.
• Excellent attention to detail and accuracy in data entry.
• Ability to work independently and as part of a team in a fast-paced environment.
• Good communication and interpersonal skills.
• Ability to prioritize tasks and meet deadlines effectively.

Come join us and be an integral part of a dynamic, pre-opening team at PULSII where French and Italian traditions blend with specially selected Japanese ingredients to create a culinary Masterpiece with perfect balance, through wood-fired cuisine.

Strategically located in the heart of the bustling Tanjong Pagar enclave, our new and exciting up-coming restaurant aims to delight our guests with innovative wood-fire dishes, carefully tended to by our well-trained Chefs, celebrating the best of these diverse, culinary heritages.

If you have a burning passion mixology and are fuelled-up to thrive in a fast-paced restaurant environment, we warmly welcome you to join us on our trail-blazing journey.

Bar Manager

Position Overview:

We are currently seeking an experienced and motivated Bar Manager to oversee the bar operations of PULSII. As the Bar Manager, you will curate an innovative cocktail menu that complements our unique cuisine and be responsible for the bar inventory. You will also work closely with the Service team in ensuring exceptional service, playing a pivotal role in shaping the atmosphere and success of our establishment.

Responsibilities:

• Develop and maintain an enticing cocktail menu that showcases the fusion of Italian/French and Japanese flavours, utilizing premium spirits and fresh, seasonal ingredients.
• Assist the Restaurant Manager with Service operations to ensure a seamless dining experience for our guests.
• Train, mentor, and supervise team members to deliver impeccable service and uphold our standards of excellence.
• Manage inventory levels, ordering, and stock rotation to minimize waste and maximize profitability.
• Ensure compliance with all relevant health, safety, and sanitation guidelines.
• Collaborate with the kitchen team to create beverage pairings that enhance the overall dining experience.
• Foster a positive and collaborative work environment, encouraging creativity and teamwork among staff members.

Requirements:

• Proven experience as a Bar Manager or Assistant Bar Manager in a restaurant or hospitality establishment.
• Knowledge of wine, spirits, and cocktail preparation techniques, with the ability to create innovative and delicious drinks.
• Strong leadership and communication skills, with the ability to inspire and motivate a diverse team.
• Excellent customer service skills and a passion for creating exceptional dining experiences.
• Proven track record of managing inventory, controlling costs, and driving revenue.
• Background in hospitality management or a related field preferred.

Benefits:

• Competitive salary and benefits commensurate with experience, including opportunities for performance-based incentives.
• Opportunities for career growth and advancement within our expanding Group.
• Staff meals are provided.
• A supportive and collaborative work environment where your creativity is valued.

About the Team

The ASEAN and Hong Kong Taiwan region is the mainstay of Workday’s operations in the Asian market. As we continue to strengthen our position in this key market, there is an increased opportunity to expand our footprint through our wide portfolio offerings in HCM, Financials, Planning and Analytics.

Increasingly, organisations that want to transform the way they operate are replacing legacy systems with Workday’s SaaS Enterprise Management applications.

About the Role

To capitalise on the opportunities in this market and to scale the sales support and customer engagements to new levels, Workday is looking to bring in a Solution Consulting Leader (Financials & Planning) to lead the solution consulting team in ASEAN and Hong Kong/Taiwan to support the high growth in the region!

The team comprises of functional solution consultants who are experts in various product areas and technical and business architects, who bring the solution together from a customer context.

As a key member of the Asia leadership team, you personally contribute to achieving Workday’s main objectives, such as excellence in deal support, demand management, quarterly and annual planning, presales skills enhancement. Ensure the "One Team" objective is met through establishing a strong collaboration with the sales organization as well as other functional teams in the APJ region.

About You

You are a dynamic, outstanding people leader in the software industry, with excellent communication and influencing skills, specifically to a C-level leadership audience. You have developed a keen business sense and have served as a trusted business partner to the sales team and customers.

Thrive in fast-growing environment and in building teams and implementing programs through cross-functional, regional and global collaboration. You love to take on new challenges and have no hesitation in rolling up your sleeves to personally lead critical customer engagements when the situation calls for it!

Other Qualifications

• More than 10 years in Presales or Consulting, with some level experience in ASEAN and Hong Kong & Taiwan market.
• Min 3 years of presales management experience leading presales consultants with functional and technical skills.
• Exposure to SaaS and/or IaaS/PaaS solutions with Finance and Planning domain experience.
• Experience in sophisticated sales management and innovation selling, building and motivating successful teams

If you’re interested in this opportunity, we ask that you update your resume to best reflect our requirements. Doing so will help us better determine your suitability as a candidate.

Workday is proud to be an equal opportunity workplace.

Primary Responsibilities:

• Developing strategies and tactics to boost the company’s reputation and drive qualified traffic
• Deploying successful marketing campaigns from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly
• Research on in-house video story board and script.
• Lead a team of graphic designer and social media/content executives

Requirements and skills:

• Demonstrable experience in marketing together with the potential and attitude required to learn
• Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate
• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
• Experience in setting up and optimizing Google Adwords campaigns
• Numerically literate, comfortable working with numbers, making sense of metrics and processing figures with spreadsheets
• A sense of aesthetics and a love for great copy and witty communication
• Up-to-date with the latest trends and best practices in online marketing and measurement
• Familiar with F&B and tourism industries.
• BSc/MSc degree in Marketing or related field

The Position

• Accountable for the operational and scientific oversight, the set-up, execution and delivery of their assigned clinical trials at the regional/local level.
• Contribute to delivery of BI’s pipeline through accurate planning and efficient execution of trials that bring speed & value to participating patients and sites.
• Provides leadership and direction to the R/OPU trial team for their responsible R/OPU and is accountable for the overall success and delivery of their assigned clinical trial/s according to defined milestones and key performance indicators (e.g. Medicine Excellence KPIs -MedEx).
• Responsible for steering and directing clinical trial activities, including patient and site engagement activities, direct communication and interaction with multiple internal and external stakeholders (e.g. investigative sites) and trial team members at a regional/local and global level.
• Responsible for managing the planning, implementation, and tracking of the clinical trial process as well as risk mitigation from trial preparation, trial conduct and trial closeout and reporting. The CTM serves as a proactive member of the trial team, liaising closely with the Clinical Trial Leader (“CTL”) on all study-related issues. As leader of the R/OPU Trial Team, the CTM communicates trial status to stakeholders, escalating issues as appropriate.

Duties & Responsibilities:

Regulatory and / or Organisational Requirements:

• Ensures all tasks are carried out in accordance with respective applicable BI SOPs, BI Business Practices, HTGs and regulatory requirements. Ensures that all interactions and engagements are carried out with the highest ethical and professional standards and that all work is accomplished with quality, in accordance with BI Values and a focus on speed and patient value.
• Interfaces

Functional lead and/or project manager of local/regional trial team members and colleagues including but not limited to:

• CD&O
• Other medical functions
• Local/ regional HP functions (including patient advocacy)
• CRO and other suppliers
• Investigator and site staff
• Research networks
• Patient organizations (PO)

Job Expertise

• Strong clinical trial project management experience. In-depth understanding of project management with emphasis on team work to promote high-performance teams
• Experience in Therapeutic Areas relevant in BI pipeline is desirable
• Understanding of local/regional major regulations
• Familiarity with guidelines and standard of care is desirable
• Experienced in working with CROs and POs is desirable
• Ability to build and maintain strong relationships of mutual value
• Excellent influencing and communication skills

Requirements:

• Degree /education: Requires a university degree (e.g. Masters degree or comparable degree) with several years relevant experience in required area. Major focus: Biomedical Life Sciences

Required Capabilities (Skills, Experience, Competencies)

• Strong Communication Skills: Demonstrates AAI approach and skills in complex cross-functional matrix structures of the trial and extended team. Articulates and aligns business strategy/plan on an ongoing basis, ensuring alignment between words and action. Demonstrates active listening skills and cultural awareness.
• Scientific and Operational Expertise: Demonstrates scientific and therapeutic knowledge and operational expertise across all aspects of clinical trial planning and execution. Dimensions of trial complexity include protocol, patients, sites, countries, vendors.
• Leadership and Influence: Demonstrates skills and capabilities in addressing complex situations, confidently setting direction for teams. Demonstrates leadership behaviours of supporting, connecting and empowering teams, providing future direction, demonstrating visionary and innovative thinking and inspiring teams to achieve a common goal. Executes activities with a clear aim to deliver value to patients.
• Strategic Mindset: Strategic and visionary thinker who is future focused, creative, courageous and able to navigate through ambiguity. Integrates study strategy with overall TA portfolio. Embraces cross functional initiatives, applying innovative learnings. Is results-oriented with a global mindset using analytical thinking to provide risk-balanced solutions.
• Coordination and Oversight: Collaborative leader who demonstrates skills and capabilities in setting priorities, managing pace of activities, and efficient usage of resources.
• Project Management: Plans effectively, setting priorities, and defining actions. Makes effective use of resources, and proactively strives for transparency and clarity to accomplish the business deliverables. Translates complex situations to actionable parts. Anticipates and resolves challenges and translates learnings to new projects. Takes smart risks.
• At least 6 years’ experience in clinical research (2 years in project management), from the Pharmaceutical/CRO Industry.
• Prefer to have experience in project management for ASKAN (ASEAN, South Korea, Australia & New Zealand) for international clinical trials in phases 2 to 3. Regional experience is a must.
• Highly developed project management and team leadership capability, ability to work independently and as part of a team.
• Excellent communication and interpersonal skills. - Structured mindset, good scientific, medical and analytical thinking.
• Highly committed to timelines AND delivery of maximum quality data
• Full and permanent awareness of ethical responsibility inherent to research involving human subjects
• Good knowledge of the Clinical Development process including the regulatory requirements
• Good English language skills (spoken and in writing)

We are looking for passionate individuals to join our Rockin’ Family! ☕

We Offer:

• 5 Days Work Week (Including Sat, Sun & PH)
• Attractive Salary Package
• Medical Benefits
• Birthday Benefit
• Staff Discount
• Staff Meal
• Great Career Progression
• Fun-loving Work Environment
• Various Locations (https://www.rockymaster.com.sg/outlet-locator)

Job Description

1. To perform kitchen and bar stations in compliance with the Company’s Standard Operating Procedures (SOP)

2. To perform counter station in compliance with the Company’s Standard Operating Procedure (SOP), to perform cashiering function and suggestive selling on outlet specialties, promotion items to customers.

3. Practice proper usage and cleanliness of all outlet tools & equipment and in compliance with statutory safety requirements

4. Practice good housekeeping, and to ensure cleanliness & tidiness of premises including toilet (if any), including clearing the garbage bags from the rubbish bins

5. Comply with NEA requirements over personal & food hygiene and safety

6. Practice proper usage and storage of all food and beverage items so that quality is well-maintained

7. Assist in inventory management

8. Any other ad-hoc task as and when assigned by the superior

Requirements:

· Diploma in Business studies or equivalent

· Minimum 2 years customer service experience in order processing and export shipping

· Knowledge of L/C processing will be an added advantage

· Customer oriented with good communication & interpersonal skills

Responsibilities:

· Attend to all phone or fax sales enquiries from customers.

· Process customers’ quotations and orders in an efficient and timely manner

· Responsible for order fulfillment, and ensuring accurate input of Sales Order & Purchase Order to the system

· Close follow up with respective suppliers on the order & delivery status

· Process export documentation for shipments to other region

· Process documentation for LC negotiation (whenever applicable)

· Liaise with warehouse and freight forwarders to ensure timely pick-up and delivery of customers’ orders.

· Generate billings on a timely basis for all orders that were completed

· Support Sales team to meet their monthly forecast target

Madam Partum is a leading Pre-Partum and Post-Partum care specialist in Singapore. We harness the effectiveness of meridian massage (TCM Tuina) to help mothers achieve a complete & wholesome recovery.

At Madam Partum by Chien Chi Tow, we strive to provide the best customer experience to our customers.

We are looking for a Customer Service Specialist who can work towards the company goals. The ideal candidate needs to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to promote the company services and products effectively.

• Identify and able to provide personalized solution to customer’s needs.
• Attend to customer’s feedback and questions in a professional and timely manner.
• Maintain a continuous high level of customer service delivery and satisfaction.
• Goal-Sales driven , self motivated individual with the ability to focus.
• Strong administrative skills and able to handle a fast paced environment.
• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers.
• Liaise with other support teams as required to resolve requests/issues in a timely manner.
• Main task will include managing customer queries via whatsapp, social media and other platforms such as events/outlet.
• X factor and willing to go the extra mile to help customers.
• Savvy with all communications devices such as WhatsApp and multichannel platforms.

Job Types: Full-time, Permanent

Benefits:

• Employee discount

Schedule:

• Weekend availability

Supplemental pay types:

• 13th month salary
• Commission pay

Responsibilities:

• Build and maintain good rapport with customers
• Answering the telephone/ emails and manage customer's inquiries
• Work with other departments to fulfil client request, instructions and rectify issues
• Planning and Coordination with internal departments and customers
• Ensuring containers are collected and release as per daily plan
• Prepare daily operations report
• Documentation and data entry
• Additional functions mandated by Management.

Requirements:

• Minimum Diploma
• Advantage with Logistics experience
• Good interpersonal and communication skills
• Independent, meticulous and good team player
• Training provided
• Company Transport provided

Job Summary

Responsible in ensuring hotel operations smooth running and satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service. Identify operation gaps and improve hotel review ratings across all OTA, TripAdvisor and social media.

Duties and Responsibilities

Operations

• Improving on operations procedures.
• Managing a team of staff under various departments.
• Ensuring smooth operations by preparing roster and arranging shift cover for last min leave/ medical leave.
• Checking all emails and OTA messages are being replied promptly within a day.
• Checking all payments are being charged for non-refundable bookings and cancellable bookings are being charged based on the cancellable policy.
• Checking no outstanding payments for in-house and check out guests.
• Ensuring accuracy of daily reports.
• Providing training to new joiners.
• Covering shift when necessary.
• Checking and monitor of inventory level.
• Sourcing of new supplier and reviewing existing suppliers and operators.

Customer Service

• Following up that all guest’s special request prior to check in and arrange accordingly.
• Listening and attending to guests concerns and complains and ensure their concerns/complains are being dealt with in the best amicable way.
• Checking on OTA reviews and follow up on the complains mentioned in the review to ensure no repeat of similar issue. Compliments the team if there are good reviews mentioning specific GRO/ Housekeeping.
• Bringing up online review ratings.

Reports

• Checking of daily shift reports and submit to Operation Manager/ General Manager for month end reporting.
• Preparing and tally daily credit card statement from daily shift report and submit to Operation Manager/ General Manager for month end reporting.
• Preparing and consolidate monthly petty cash report and submit to Operation Manager/ General Manager for month end reporting.
• Checking of cancellation and no-show reports for every month end to make sure that it is correctly reported and charged for all OTAs.
• Tabulating month end staff rostering and incentives.

Housekeeping and Maintenance

• Checking of guest rooms before guest arrival.
• Ensuring good communication between Housekeeping and Front desk Department.
• Setting up schedule for internal room care, internal maintenance of guest rooms and external maintenance.
• Enhancing, improving and suggesting with GM on the overall hotel and hotel guest rooms experience.

Revenue Management

• Increasing ADR.
• Managing hotel room rates and allotments.
• Knowing OTAs and hotel rates and promotions.
• Managing hotel expenses.
• Hitting monthly hotel revenue target.
• Assisting in collections of any outstanding payments.

Job Holder’s specifications

• Possesses a Degree or Diploma in Hospitality or equivalent.
• Has at least 3 years of experience on managerial role or at least 6 years of front desk experience.
• Must possess integrity and drive.
• Proficient in Microsoft Office Applications.
• Must be highly independent and resourceful.
• Possess good communication and leadership skills.
• Able to correspond in writing with customers, suppliers and internal staff.
• Able to withstand work pressure and guests’ demands.

Employment Benefits

• AWS and performance bonus
• 14 days Annual leave
• 1 day Birthday leave
• Medical and Dental benefits
• Other Managerial benefits

Job Description:

We are seeking a highly skilled and experienced Project Manager to join our team. As the Project Manager, you will be responsible for planning, coordinating, and executing various projects within our organization. Your role will involve overseeing all project activities, ensuring they are completed on time, within budget, and in accordance with quality standards. The ideal candidate will have strong leadership abilities, excellent organizational skills, and a proven track record of successful project delivery.

Responsibilities:

· Develop comprehensive project plans, including scope, timelines, budgets, and resource allocation

· Coordinate and collaborate with cross-functional teams, including stakeholders, contractors, and vendors, to ensure project objectives are met

· Monitor project progress, identify potential risks or issues, and implement mitigation strategies

· Conduct regular project meetings, providing updates, resolving challenges, and ensuring effective communication among team members

· Manage project budgets, track expenses, and ensure cost control measures are in place

· Ensure adherence to project specifications, regulatory requirements, and quality standards

· Identify opportunities for process improvement and implement best practices to enhance project efficiency

· Prepare and present project reports to senior management, highlighting key milestones, risks, and achievements

· Foster a positive and collaborative work environment, promoting teamwork and professional development within the project team

Requirements:

· Bachelor's degree in Project Management, Engineering, Business Administration, or a related field (Master's degree preferred)

· Proven experience as a Project Manager, with at least 2 years of experience managing complex projects

· Strong knowledge of project management methodologies, tools, and best practices

· Proficiency in project management software, such as Microsoft Project, JIRA, or similar tools

· Excellent leadership skills, with the ability to motivate and inspire cross-functional teams

· Exceptional organizational and time management abilities, with keen attention to detail

· Strong analytical and problem-solving skills, with the ability to make sound decisions under pressure

· Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels

Role Highlights:

• Lead Government IT Projects
• Systems Integration Expertise
• PMP-Certified Leadership
• Dynamic Work Environment

Responsibilities:

• Plan, execute, and finalize IT projects within set deadlines and budgets, focusing on government contracts.
• Coordinate team members and third-party contractors to ensure project alignment with plans.
• Define project objectives, scope, and deliverables in collaboration with senior management and stakeholders.
• Develop comprehensive project plans and communication documents.
• Liaise effectively with project stakeholders, maintaining clear and timely communication.
• Manage project resources, budgets, and timelines, ensuring efficient project execution.
• Oversee project governance, dependencies, and critical path management.

Requirements:

• PMP certification is mandatory.
• Experience in IT project management within the government sector.
• Background in working with system integrators.
• Proficient with project management software and tools.
• Strong analytical, organizational, and decision-making skills.
• Minimum education: Diploma/Bachelors degree in a relevant field.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Ivan Lim | EA Personnel No.: R1109856

Primary Responsibilities

• Responsible for supporting in securing and maximising all sales opportunities from assigned market segments to achieve department objectives and key performance indicators
• Actively source for new accounts and develop existing accounts to meet key performance indicators
• Represent RWS by participating in trade shows, conventions and promotional events; Maintain regular contact including site inspections and sales calls with key contacts in the assigned market segments
• Manage and deliver assigned sales KPIs based on the assigned portfolio of corporate /government/education/community/ MICE / Dry, Social & Wedding Events and clients
• Assist / oversee sales outreach events and activities on ad hoc basis
• Plan, develop and execute sales campaigns to increase sales
• Develop and maintain long-term business relationships with corporate clients by providing consistent sales service, prompt follow-up on enquiries and rapport building
• Deliver sales presentations and conduct site inspections to showcase all RWS offerings
• Collaborate with supporting business units to formulate sales proposals that are client focused and ensure timely submission of sales contracts and reports
• Analyze and present weekly sales reports and account portfolio on a monthly basis

Responsibilities:

• Degree in business or related fields
• Minimum 7 years’ relevant experience with proven track record in leading a sales team
• Possesses strong interpersonal and communication skills
• Strong knowledge of the tourism and attractions sales industry in a similar role

SQL experience and knowledge is a must.

1. Provide, install, configure and maintain systems hardware and software and related infrastructure.

2. Ensures continuous updates and innovation in infrastructure.

3. Ensures smooth transition during initiation, planning, development and implementation stages of typical IT or IS project life-cycle.

Tasks

1. Creates system policies and security policies for the system.

2. Ensures system hardware, operating systems, software, and related MIS procedures adhere to Company policies and values.

3. Define benefits, user needs, research and development and provide support to users in executing, testing and rolling-out IT projects.

4. Participate and contributes to the setting of technical strategy, technical analysis and design and smoothing the transition of projects from development to production.

5. Perform daily monitoring and verifying integrity of all hardware, server resources and reviewing all systems and application logs and projects update.

6. Perform periodic security monitoring to detect security threats.

7. Perform daily backup.

8. Maintain user account access.

9. Investigate and troubleshoot issues.

10. Repair and recover from failures (which includes communication with affected users / vendors).

11. Apply OS and software patches and upgrades on a regular basis, and upgrade administrative tools and utilities.

12. Perform scripting to automate tasks.

13. Upgrade and configure system software's to support GUI interface.

14. Perform periodic performance reporting within the context of capacity and integrity assessment.

15. Provide standard hardware and software support throughout the Company.

Knowledge / skills

1. Degree holder, preferably in Computer Science or Engineering or MIS-related degree

2. Good grasp over various programming language.

3. System Administration / System Engineer certification in Microsoft.

4. Minimum 5 years experience in system administration function.

5. Experience with SQL, JDE and U8 is preferred.

6. Good communication skills with various levels of users, particularly in areas of troubleshooting.

7. Overseas travelling may be required.

Job Description

· Ensure the client’s order is fulfilled as agreed.

· Accurately communicate and organize TIC services to avoid re-work

· Monitor project item times

· Achieve process KPI’s through effective process and project management

· Accurately report and record data and information using, ComPASS, SAP, Sharepoint and department specific systems.

· Maintain an environment of personal development and training that reflects process goals

· Focus on achieving the department’s Process Goals, the TIC process goals and associated KPIs

· Work independently on task being assigned to (incl. task not directly project related)

· Support sales colleagues with client enquiries

Requirements

· A bi-cultural communicator with a technical focus who is capable of working with international staff.

· Technical language capability in English

· Understanding of industrial and international industrial machinery safety standards and guidelines such as Machinery Directive, NFPA 79, and SEMI S2/S8

· Skilled and experience in the management of projects and resources in an efficient way

· Willing to travel extensively within the country and region.