Total 97,189 service operations manager job vacancies in Singapore

Descriptions:

• Plan and supervise all maintenance services, schedules and improvement works
• Ensure the team and external contractors/vendors comply with ISO standards and regulations
• Coordinate and direct all administration of M&E works by liaising closely with consultants and client
• Monitor building’s system breakdown, defects and shutdowns
• Conduct and inspection to ensure property is well maintained
• Prepare monthly reports for the management
• Manage the day-to-day operations of multiple facilities including office buildings, or other managed spaces within the assigned zone and ensure the efficient operation, maintenance, and safety of the facilities.
• Manage and mentor facility teams, including executives, supervisors, technical officers, technicians, and support staff, to ensure a cohesive and efficient workforce.
• Carry out internal inspection weekly. This shall form part of the Key Performance Indicators
• Direct and co-ordinate all other matters including monitoring of progress, installation and testing of equipment, technical personnel training, logistic support, documentation preparation and operation start-up.
• Manage budgets for each facility in the zone, allocating resources effectively to meet maintenance and improvement needs
• Assist in the execution of work order and follow up with the service reports when the works are completed and submit the service report for record
• Coordinate with external service providers, contractors, and vendors to ensure service delivery meets quality standards and contractual obligations
• Develop and implement preventive maintenance programs, identify repair needs, and ensure timely resolution of facility issues
• Ensure compliance with health and safety regulations, implementing measures to mitigate risks and maintain a safe working environment
• Implement eco-friendly and sustainable practices, working towards energy efficiency and waste reduction goals
• Oversee facility improvement and renovation projects from conception to completion, collaborating with internal teams and external contractors
• Ensure that all his technical team and direct contractor appointed or Contractor’s subcontractors follow Client’s QEHS ISO requirements and Statutory Requirements

Requirements:

· Degree holder in Architecture or Engineering or Real Estate or Building/Facilities Management or equivalent with 7 years of relevant working experience; OR

· Diploma holder in Architecture or Engineering or Real Estate or Building/Facilities Management or equivalent with 10 years of relevant working experience.

Responsibilities :

· Manage all technical staff, including direct contractors or parties engaged by client for the Facility Management Services in various specific disciplines.

· Manage and supervise the M&E team (Technical Officers and Technicians), and work with FM teams, security teams and carpark teams, in carrying out duties as specified herein.

· Oversee and effectively maintain the M&E systems. Install, resolve, repair, trouble-shoot and analyse faults speedily and recommend holistic, sustainable, and cost-effective solutions to the client.

· Plan and prepare monthly work schedules in accordance with the contractual work scope and timelines related to all M&E services works. Compile service reports upon completion.

· Coach and train his technical team so that they are familiarised and well-informed of the requirements of this contract.

· Reviews contracts' specifications to ensure cost effectiveness and competitiveness.

· Identify and evaluate cost benefits effects on alternative ways in accomplishing task and targets.

· Ensure that all operational issues and emergencies are attended promptly and rectified with minimal inconvenience and disruption.

· Monitoring of KPIs to ensure compliance with performance framework.

· Ensures effective communication within the team and with internal/external stakeholders to achieve their assigned KPIs.

· Monitor Non-compliance letters and liaise with Contracts Dept for response.

· Monitor and track clearance for all personnel, including Vendors / Sub-cons and technicians within his work scope.

· Familiar with Workplace Health and Safety Act and be able to provide advice on Health & Safety matters.

· Conduct regular audits to ensure safety procedures on site are in place and working.

· Ensure all projects, preventive maintenance works and SOPs are carried out timely and according to planned schedule as per the agreed Response, Delivery and Completion Time.

· Support and coordinate all projects related to M&E and facilities.

· Conduct monthly meetings with client, including all key personnel on the FM Operations requirements of this Contract.

· Submit routine reports (daily, weekly, monthly) to Client as per contract requirements.

· Conduct regular sub-meetings with subcontractors/stakeholders with minutes-taking.

· Attend to site show rounds by external visitors e.g., Ministry, Statutory Boards or other parties delegated by Client for reasons for inspection for statutory requirements or for just viewing the Campus and its facilities.

· Ensure that all his technical team and direct contractor appointed by Client or Contractor’s subcontractors follow Client’s QEHS ISO requirements and Statutory Requirements.

· Communicate with the equipment vendor/s at a technical and professional manner so that equipment faults escalation can be resolved within the shortest possible time.

· Undertake any other related duties stipulated by Client and assist the Senior M&E Manager and Client on the following:

· Responsible in preparing tender specification & post contract and renovation projects.

· Provide relevant tradesmen and qualified person in energy monitoring, energy efficiency drive in accordance to local authority initiatives and/or requirements, including the submission to authority on energy monitoring (e.g., analysis, energy scorecard, Heat Balance - Operating System Efficiency (OSE) submission, etc.).

· To form part of the Water Management Team and assist Client to formulate energy policy and water conservation objectives and thus establish Water Management System in accordance to latest revision of SS 557 on Water Efficiency Management Systems.

· To continuously trend, record, measure, analyse and monitor the energy and water usage for all the major building systems and end use in accordance to latest guidelines by Green Mark, BCA, NEA and other authorities or based on industry best practices.

· To be responsible to track and chart the Energy efficiency (e.g., Energy Efficiency Indices, kW/TR) of the M&E and Specialist System such as air conditioning system on a regular/continuous basis (e.g., monthly, yearly).

· To monitor and analyse the monthly electricity and water usage patterns / profiles to identify any significant variance and alert Client and investigate the cause of any significant variance in usage patterns / profiles.

· To record and tabulate energy usage patterns / profiles be generated for monitoring and comparison purposes. Electricity and water usage data shall be kept separately.

· To submit annual energy and water conservation proposals for Client’s considerations. The Contractor shall also assist Client to evaluate as independent technical expert if proposal is by other vendors and recommend to CLIENT on its viability. The energy and water conservation proposal shall be based on fundamental principles of reducing wastage, optimising usage, process improvements and efficient technological approach.

· To collect, collate and prepare submission data/ documents as required by various government agencies including but not limited to BCA, PUB, MOE and NEA for the following submissions: BESS, Periodic Energy Audit, WEMP, PSTLES 2.0 and NEA Environmental Scorecard.

· To compile and produce an annual Sustainability Report on Energy and Water End Use for Client. All the activities, framework, projects and approach taken to address the energy and water sustainability of Client needs to be reported. The content of the Sustainability Report needs to be presented and approved and so prior to issuance of such report.

Requirements :

· Degree holder in Mechanical Engineering, Electrical Engineering, ACMV or its equivalent with 7 years of relevant working experience; OR

· Diploma holder in in Mechanical Engineering, Electrical Engineering, ACMV or its equivalent with 10 years of relevant working experience.

· Fire Safety Manager, Safety Manager or Project Manager Certification of Greenmark Manager will be an added advantage.

· Possess strong analytical and organizational skills with the ability to work independently and willing to go extra mile to reach challenging goals within very tight timelines.

· Good communication skills in both verbal and written.

· Proficiency in MS Office.

· Ability to work under pressure in a complex environment.

· Leadership ability

To perform all book keeping activities and accounts reporting work,

• To perform office administrative operation, control and monitoring

• Liaising with customers, suppliers and service providers as when required for AR/AP matters

• Perform inventory control, inventory verification, process purchase orders, sales orders, delivery orders, product data creation, pricelist management through ERP system

• Independent, Confident and able to perform adhoc taskings

• Able to handle high confidentiality information

• Have effective communication skills to converse well with colleagues, suppliers and clients

Roles & Responsibilities

Job Description

As an IT Manager in the finance industry, you will be responsible for overseeing and managing the technological infrastructure and systems within a financial organization. Your role is crucial in ensuring the efficiency, security, and compliance of all IT operations to support the business objectives and maintain a competitive edge in the market.

Responsibilities

Strategic Planning:
Develop and implement IT strategies aligned with the overall business objectives of the finance organization. Identify opportunities for technological advancements to enhance operational efficiency and effectiveness. Identifying critical security operations metrics and implementing necessary improvements to create solid security practices.

Infrastructure Management:
Oversee the maintenance, upgrade, and optimization of the IT infrastructure, including networks, servers, databases, and software applications. Ensure seamless integration and compatibility of systems to support daily operations. Actively monitoring emerging threats and security technologies. (vulnerability management, investigation, reporting and security monitoring, incident response).

Security and Compliance:
Implement and maintain robust security measures to protect sensitive financial data and customer information. Stay abreast of industry regulations and compliance requirements (e.g., GDPR, PCI-DSS) and ensure adherence across all IT processes and systems. Design and implement IT Security Operations framework and ensure that the policies, controls, and procedures are effective and operationally sound.

Risk Management:
Identify potential risks and vulnerabilities in the IT environment and develop strategies to mitigate them effectively. Implement backup and disaster recovery plans to minimize downtime and data loss in case of emergencies. Provide management oversight for the identification, triage and response of events or incidents of apparent security breaches.

Vendor Management:
Evaluate and select external vendors and service providers for IT solutions and services. Negotiate contracts and agreements to ensure cost-effectiveness and quality delivery of products and services.

Budgeting and Cost Control: Develop and manage the IT budget, ensuring optimal allocation of resources to support business initiatives while maintaining cost efficiency. Monitor expenses and identify opportunities for cost-saving measures.

Stakeholder Communication:
Collaborate with key stakeholders across departments to understand their IT needs and requirements. Communicate IT initiatives, project updates, and system enhancements effectively to ensure alignment with business goals and objectives.

Training and Education:
Train and educate internal staff, other departments, and/or external business partners on SOC management and procedures. Work closely with internal stakeholders to identify and implement necessary changes, that bring about improvements and efficiencies, ensuring that solid security practices within the organization are upheld.

Qualifications

• Diploma/Bachelor's degree in Computer Science, Information Technology, or related field. Master's degree or relevant certifications (e.g., CISSP, PMP) preferred.
• Proven experience in IT management roles within the finance industry, with a strong understanding of financial systems and regulations.
• In-depth knowledge of IT infrastructure, including networks, servers, storage, and cloud technologies.
• Proficiency in cybersecurity principles and best practices, with experience implementing security measures in a financial environment.
• Excellent leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
• Strong analytical and problem-solving abilities, with a strategic mindset to drive innovation and continuous improvement.
• Experience in vendor management, budgeting, and project management.

Job Scope

·Supervise and manage a team of operations staff to ensure the efficiency of kitchen operations.

· Report and assist Operations Manager with the entire catering operations.

· Enforce compliance to the mandatory hygiene standards and requirements.

· Ensure that kitchen operations meet delivery timeline and inventory integrity.

· Ensure that quantity and quality of items ordered are received and stored in proper condition.

· Check personal hygiene of all the staff, hygiene of chillers & freezers.

· Provide training and coaching about business food range and food production according to established standards.

· Oversee packing process.

Requirements

· ‘O’ Level.

· 3-5 years of related working experience, of which 1 year in supervisory capacity.

· Ability to communicate with suppliers & vendors.

· Possess good knowledge of Microsoft Office.

· Possess good leadership skills.

· Able to work on weekends & public holidays.

· Willing to work long hours especially during festive seasons.

Responsibilities

• To process and ensure proper settlement of Trade Finance transactions according to the procedures set out in the operational manual, thoroughly checking the supporting documents, obtaining approval of transactions from the management, input trade transactions in NGD system, passing the relevant accounting entries.
• To perform AML in system.
• To respond professionally to existing and potential customer’s queries on products and services.
• To keep proper records of trade finance transactions and ensure all transaction documents are filed in order.
• To construct SWIFT messages for relevant Trade Finance products and Services.
• To promptly discuss with or seek advice from his superiors regarding handling of exceptions of Trade Finance transactions or any other duties
• To prepare daily reports, monthly report and MAS reports of Trade Finance transactions
• To assist in updating of existing Import & Export Bills Operations Manuel.
• To ensure all outstanding or pending transaction are followed up closely.
• Participate for any system enhancement / testing/ projects related to Import/Export assigned by Checker/Section Head or Deputy Head of Operations or Head of Operations
• To retrieve all incoming SWIFT message, record them SWIFT Incoming Register and distribute to appropriate parties actions
• Acknowledgement receipt of IEB incoming SWIFT and distribution of daily transaction to staff.

Requirement

• Bachelor degree or higher qualification
• Minimum 3 years of experience in handling all trade finance products, i.e. L/C , L/G, collections, invoice financing , bill discounting, forfeiting, etc
• Good understanding and knowledge of AML checking related to trade transactions
• Able to process remittance transactions, i.e. MT202, MT103, MEPS008, MEPS009 etc.
• Basic knowledge of accounting entry and reporting.
• Must be meticulous, careful, positive and full of responsibility
• Mature with good communication skills and must be able to work independently

· Must need to work on weekends and public holidays

· Must have Proficiency to speak English, tamil, Hindi and Malay

· Preparation of menus relevant to a diversity of clients

· Ordering and stock control of food and related items

· Participating in the development of training and appraisal of kitchen staff

· Preparation and cooking of food for clients

· Maintain a clean and tidy kitchen

· Ensure the maintenance of kitchen equipment and report any breakdown

· Ensure kitchen security at all times

· Adhere to all policies

· Health and Safety at Work

· Environmental Health Regulations

· Care Home Safety Policy

· Able to work weekends and public holidays

· Able to work rotating shift

· Able to work early morning & late night whenever required

· Willing to work long hours whenever required

· Perform other duties as assigned by management

· Daily operations of the kitchen including production, preparation & presentation.

· Ensure all items of highest quality at all times.

· Efficient management of food costs & wastage.

· Maximizing the overall food & beverage department profit.

· Quality levels of production including cleanliness, sanitation & hygiene.

· Creative menu planning on a timely basis

· In-charge of the kitchen

· Monitor kitchen flow

· Procurement & purchasing

· Staffing & timetable

· Daily operations of the kitchen including production, preparation & presentation.

· Ensure all items of highest quality at all times.

· Efficient management of food costs & wastage.

· Maximizing the overall food & beverage department profit.

· Quality levels of production including cleanliness, sanitation & hygiene

· Creative menu planning on a timely basis

· Must need to know how to cook the following items

· Idli, Dosa, Pongal, Vadai, Poori Masal & Parotta

· Fish Molee. Famous in South India

· Kerala Karimeen Fry.

· Aila Curry.

· Prawns Kuzhambu.

· Kheema with Coconut Curry

· Chicken Roast.

· Payyoli Chicken Fry.

· Chettinadu Chicken

· Crab (Small and Big Size)

· Mutton Biriyani

· Chicken Biriyani

· Egg Biriyani

· Prawn Biriyani

· hettinad Dry Pepper Chicken,

· Chettinad Kozhi Kuzhambu,

· Spicy Chettinad Fish Fry Recipe

· Chettinad Mutton Chops Kuzhambu Recipe

· Chettinad Nandu Varuval Recipe

· Thalapakkati Style Chicken Biryani

· Mutton Chukka Varuval

· Chicken Ghee Roast

· Chettinad Chicken Kuzhambu

· Small Variety Fish Fry

· Boondhi Raita

· Boiled Egg

· Fruit Custard

· Weigh, measure, mix and prep ingredients according to recipes.

· Steam, grill, boil, bake or fry meats, fish, vegetables, and other ingredients.

· Check food and ingredients for freshness.

· Arrange and garnish dishes.

· Work well under pressure and within the time limit.

· Ensure that kitchen area, equipment and utensils are cleaned

Account Manager

• 12 months contract

The Client

• Giant Social Media Company

The Opportunity

• Become an expert in the Company's solutions for businesses of all sizes and tailor recommendations strategically to suit varying client needs
• Work with clients to improve the performance of their overall Facebook campaigns
• Align clients KPIs with the Company's solutions to drive incremental value
• Grow revenue, educate and lead strategic conversations with clients
• Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues.

Your Background

• Bachelor's degree or equivalent with at least 4+ years of experience in account management, brand management, performance marketing, digital marketing, media agency, sales or consulting
• Strong problem solving and quantitative analytical skills
• Ability to influence C levels and build effective relationships
• Knowledge of the media landscape of Singapore is essential. Knowledge of digital media is a bonus.
• Ability to effectively prioritize and manage tasks within a fast-paced environment while maintaining strict attention to detail
• Goals driven, ability to transform traditional businesses to unlock incremental growth

Interested parties please click "Apply Now" or contact Chevelle (EA Reg no: R1762272) at [email protected]

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

Job Order: 441901

Job Responsibilities:

• Develop new business opportunities to acquire new project specification
• Develop & Establish strong relationship between stakeholders or developers or architects or lighting designers or interior planners in Singapore or in ASEAN market
• Manage Key accounts & Channel partners & assume overall responsibility and growth in your assigned business clusters or areas of responsibility
• To work with Channel Partners to create specification sales related activities for the project stakeholders community
• Train and develop assigned and agreed accounts to a common level to speak the architectural lighting language within the company’s Lighting philosophy
• Provide detailed Bi- Annual report & update Regional Manager on Account & its related activities & be in line with agreed key performance indicatorsRegular visits to Key account & Channel partners
• Regular visits to Key account & Channel partners
• Understood the architectural project requirement and propose/suggest appropriate architectural lighting applications/specifications or technical support to facilitate lighting designers, architects and interior planners
• Work with in-house lighting design department to produce architectural lighting applications/specifications to support lighting designers, architects and interior planners for their project requirement.
• Ensure CRM information are updated in accordance to internal SOP between the Headquarters and Sales Office
• To present the project architectural lighting applications/specifications lighting designers, architects and interior planners
• To lead the projects and work with Channel partners to bring to a successful completion within the timeline for each project
• To notify and discuss with Regional Manager on project specification that require delicate attention or investment or facilitation
• To raise the awareness and of ERCO Lighting in Singapore or in ASEAN
• To work with Regional Manager to plan and facilitate Quarterly Brand Awareness Activities for business clusters or areas of responsibility in Singapore or in ASEAN
• To work with Marketing Leader to disseminate relevant marketing tools or material to aid in business promotion for business clusters or areas of responsibility in Singapore or in ASEAN
• To understand current trends & needs of the architectural lighting market in project specification
• To be aware of competition movement and new innovations into the market

Requirements:

• Diploma or Degree in Architecture / Electrical & Electronics Engineering
• (Preferred) Experience with DIALux EVO, AutoCAD, Photoshop, and Sketchup Strong business acumen
• More than 3 years of extensive project specification experience in architectural lighting or project specification in luxury architecture equipment (Preferred)
• B2B and B2C architectural sales experience in our relevant industries: Commercial, Museum & Galleries, Public Works, Luxury Residential or in construction and building materials.
• A strong existing network or relationship between stakeholders or developers or architects or lighting designers in ASEAN market
• Existing experience in working across ASEAN market (Preferred)
• More than 3 years of extensive project specification experience in architectural lighting or project specification in luxury architecture equipment (Preferred)
• B2B and B2C architectural sales experience in our relevant industries: Commercial, Museum & Galleries, Public Works, Luxury Residential or in construction and building materials

We are regret that only shortlisted candidate will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name : Esther Quak Soo Chin

EA Personnel Registration Number: R21101335

EA Licence No :07C5771

Job Description:

The Cleaning Manager plays a crucial role in overseeing the sales, operations, and social impact of our cleaning social enterprise. You will be responsible for managing a team of supervisors and cleaners, ensuring the efficient delivery of cleaning services across various sites.

Key Responsibilities:

1. Sales and Marketing: Develop and implement strategies to acquire new clients and maintain existing partnerships.

2. Operations Management: Oversee scheduling, manpower deployment, and resource allocation to ensure timely and effective cleaning services.

3. Team Leadership: Provide leadership and guidance to supervisors and cleaners, fostering a positive and motivated work environment.

4. Training and Development: Conduct training sessions and workshops to enhance the skills and knowledge of the cleaning team.

5. Quality Assurance: Monitor service quality and implement measures to continuously improve cleaning standards

6. Social Impact: Collaborate with stakeholders to achieve social impact goals and promote the integration of disadvantaged individuals into the workforce.

7.To give training for new candidates in cleaning field.

Qualifications and Experience:

1. Previous experience in the cleaning sector or social service sector preferred.

2. Strong leadership and communication skills.

3. Ability to multitask and manage multiple priorities effectively.

4. Commitment to promoting social impact and inclusion

The upcoming Eastern General Hospital (EGH) aspires to provide excellent, patient-centred care and to improve the health of the population in the east of Singapore. We aim to develop future-ready systems to support patients’ healthcare journeys and to be an employer of choice for our staff.

We are seeking a motivated and creative individual who is able to think out of the box to join the Future Health Systems team. You will play a pivotal role in driving innovation and transformation within the hospital as well as co-ordinate initiatives to redefine processes to enhance the existing and future patient journey and care delivery for patients at EGH. Your focus will encompass envisioning new models of care, optimising future patient journeys, expanding access to care and harnessing predictive analytics, which includes project planning, identifying infrastructure growth needs based on the long-term Campus Masterplan, and assisting in building business cases to seek approvals for infrastructure growth and associated funding. You will facilitate workshops, coordinate meetings with stakeholders to understand the project requirements and develop appropriate methodologies, technologies and assumptions for the assigned projects before developing databases and performing detailed data analyses and assessment to facilitate senior management’s decision-making.

• Bachelor’s Degree in any discipline with at least 10 years of relevant experience
• Knowledge and skill in design thinking, change management, project management, process and technology adoption methodologies would be an advantage
• Experience and proven track record of successfully leading and implementing innovation initiatives
• Team player with excellent planning, analytical and critical thinking skills
• Possess excellent communication and interpersonal skills and the ability to engage various stakeholders in a fluid environment within a growing organisation
• Good presentation skills, adept with the use of Microsoft Powerpoint and/or other presentation software
• Ability to stay motivated and deliver results despite any challenges

We are seeking an Senior HR Generalist who will work closely with various departments in driving HR operational excellence for the company.

We are a growing company. We are people oriented and we take care of all our staff. We provide lunch and staff discount as well as other benefits.

• Handling Staff Payroll
• Responsible for administration, analyze compensation surveys and obtain all necessary information to prepare compensation proposal and budgets.
• supporting an employee's onboarding and offboarding cycle.
• Advice employees on personnel issue, including compensations and benefits policy.
• Prepare letters for emplyees as and when, e.g.: confirmation letter, acceptance of resignation,
• Support on the HR policy and procedure establishment and improvement.
• Ensure that all employee relations issues are properly identified, reported, investigated, and resolved.
• Ensure all HR practices; records, etc. are in full compliance with statutory requirements.
• Post Job vancancies at different job portals, shortlisting and arrange interview for both candidates and hiring managers.
• Build rapport with other outlets admin/operations team.
• Responsible for completion and submitting of surveys from government statuary board.
• Support recruitment in doing online job posting, shortlisting potential candidates, arrange job interview for candidates and hiring managers.
• Participate in other HR projects, programs or activities, as assigned.

Requirements:

• Candidate must possess basic computer skills and be able to use Microsoft Excel, Word and Powerpoint.
• Positive working attidude and positive mindset. Can do spirit.
• Result oriented
• Good interpersonal and communication skills
• Good writing skill
• Tact savvy
• Be able to speak multible languages will be an advantage
• No prior experience are also welcome to apply

NTU Shared Services (NSS) is a centralized unit within Nanyang Technological University (NTU) that provides a wide range of administrative, operational, and support services to various departments and units within the university. Its primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to support NTU's core mission of education and research.

The Assistant Manager, Finance is responsible for :

Operational & Service Delivery

• Manage and oversee the day-to-day operations of the University's Shared Services Finance-Fixed Assets team, ensuring adherence to the University's accounting policies and internal controls.
• Ensure the accuracy and timeliness of all asset activities, including capitalization of assets under construction (work-in-progress), asset acquisition, disposals, transfers, and depreciation postings.
• Review asset-related journal postings, Asset Under Construction costing for settlement to final assets, schedules, reconciliations and reports prepared by the team.
• Review and approve asset disposals via the Asset Management System (AMS).
• Review Monthly/Quarterly/Year-end Financial closing reports, ensuring all reporting/schedules and adjustment entries are accurately and promptly prepared/posted.
• Liaise with Internal/external Auditors regarding audit queries.
• Supervise and coach team members, to ensure all deliverables of the team are completed accurately and on time.
• Develop team members to groom them for more complex/senior roles in the team.
• Ensure Standard Operating Procedures and Knowledge Articles are up-to-date and properly documented.
• Monitor and manage KPIs and SLAs to ensure they are achieved with the highest level of customer service.
• Identify automation and process streamlining opportunities and collaborate with relevant teams on system implementation, enhancement, and user acceptance testing.
• Participate in ad hoc projects based on business requirements.

Relationship Management/Customer Relations

• Cooperate and build positive relationships with peers and supervisors to ensure process efficiency and consistency.
• Communicates with customers and other employees to resolve queries/address requests and concerns.

Requirements

• Degree with at least 6-8 years of related working experience, preferably in an educational institute.
• Experience in ERP financial system (e.g., SAP Hana is preferred).
• Good knowledge of Microsoft Office applications (e.g., MS Excel, Word, PowerPoint).
• Good communication skills, both written and oral.  
• Detailed oriented, meticulous with positive attitude.
• Resourceful, self-driven, proactive, problem solver, ability to work independently.
• Good organisational and planning skills.
• A team player who works well with various stakeholders.
• Ability to work well under pressure.

We invite and welcome suitable candidates to apply for the following position.

SERVICE ENGINEER / TECHNICIAN

Job Responsibilities:

• To provide support for installation, repairs, troubleshooting, and maintenance work on board as well as at the workshop for all electrical and electronic related equipment.

• To handle all technical-related matters independently including the preparation of service reports.

• To consolidate technical data and information for establishing service activities plan and strategy.

• To consolidate and control technical manuals and parts catalogues that are necessary for the service activities.

Requirements:

• Diploma or minimum Higher Nitec in Electrical / Electronics Engineering

• At least 2-3 years of working experience in the related field is required for the position of Service Engineer

• Fresh graduates will be considered for the position of Technician and training will be provided

• Able to work under stress and harsh environment

• Able to work long and odd hours

• Able to communicate and write English

• Good communication skills

• Possesses a valid class 3 driving license will be preferred

• Singaporean / PR preferred

Benefits:

• Profit-sharing scheme

• Attractive bonus

• Long Service Awards

• Good Career & Growth Opportunities

• On-the-job training will be provided

• Friendly Working Environment

An attractive remuneration package commensurate with qualifications and experience will be offered to successful candidates.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Woodlands)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Responsibilities

• Developing an organization-wide annual learning and development plan
• Ensuring everybody gets the training required to perform better
• Monitoring the success of the training plan
• Balancing training spending with value gained
• Controlling the training budget
• Working with internal and external trainers to deliver best-in-class quality
• Manage budgets and forecasts
• Recruit, train and supervise staff

Requirements and skills

• Bachelor’s Degree in HR, Adult Education, business management, or similar
• Expert training planning skills
• Solid understanding of business processes, budgeting, and financial management
• Expert training skills
• Collaborative and trainee-centric mindset
• Team leadership ability and experience
• Able to go on business trip overseas frequently
• Familiarity with the East Asian Market is highly advantageous.
• Have Certificate of Employment Intermediaries (CEI)

The position will be responsible for overall management of the commissioning activities related to ongoing & future upcoming projects. To provide commissioning expertise & to manage the Pre-Comm and commissioning of Topside module & packages including Compressors and power generators as per the requirement of multiple projects.

Responsible for leadership of the Commissioning Team in the development and implementation of the handover and commissioning strategy.

Key Accountabilities:

• Review and update commissioning Procedures & documents as per requirement.

• Prepare Pre-Commissioning and Commissioning Procedure in accordance with equipment purchased & as per scope of work.

• Need to handle client /Class /Operations and the vendor to execute performance test.

• Able to Co-ordinate and lead pre-commissioning / commissioning activities together with commissioning technician and provide them technical support.

• Co-ordination with discipline engineers, vendors and client to solve integration issue.

• Coordinate with manufacturers/suppliers for client approval of commissioning procedures, i.e. FAT and SAT.

• Commissioning experience with Turret & its related system.

• Ensure all commissioning-related work for the facilities are in accordance with project specification and to ensure they are maintained in order to safeguard technical integrity.

• Hands-on experience in pre-commissioning and commissioning of power generators (LM 2500 series). Compressors (GE & MAN Turbo), Utility generators & other fixed and rotating equipment including firefighting equipment’s.

• Work experience with Sea water treatment package will be an added advantage.

• Write up report for pre-commissioning status, defect report, outstanding items delivery, and check sheet overview monitoring progress, site technical queries, red line drawing and close-up report.

• Liaison with any vendor, suppliers, consultant, sub- contractors and staff engaged in the project in handling all activities including procedural write-up and documentation submission in accordance with QA/QC, Safety, Commissioning and Project Procedure.

• Line walks for system completion checks.

• Preparing, monitoring and assist in Punch list.

Key Responsibility Areas

Key Deliverables

Compressors, Power generator & utility systems

• Complete pre-commissioning and offshore commissioning as per vendor procedure & CTP’ especially for power generation (GE) / Gas compressors (GE / MAN) along with the process module commissioning.

Fixed & Rotating

Equipment commissioning

• Complete SAT & CTPs with client / Class approval’s

Dynamic testing of the liquid hydrocarbon system

• Complete the dynamic of the liquid system as per CTP.

Performance test

• Need to drive the performance test of various equipment’s.

Critical Success Factor for the Job Role:

To lead multiple projects from inception to completion. Needs to have hands on execution in commissioning the Compressors, power generators, Process modules, Air compressors/N2 generators & Utilities.

Hegen is a fast-growing company specialising in mother and baby products and with a mission to enhance the breastfeeding journey and help ease the transition into parenthood with meaningful products and services. As one of the top 10 fastest growing companies in Singapore, Hegen takes pride in creating innovative and practical solutions for time-strapped parents.

THE ROLE – People and Culture Manager

Hegen offers futuristic and resourceful People and Culture Manager the opportunity to lead and grow the Human Resources functions in our fast-growing organisation. You possess a deep understanding of how to develop people and lead organisational change to improve business results. You will be exposed to and deliver leading-edge strategies in areas such as employee engagement, learning and development, recruitment, compensation and benefits, and HR operations. You will do meaningful work with important responsibilities from Day 1 as the strategic HR partner to both CEO and COO, growing Hegen from a Singapore SME into a global brand!

Responsibilities:

• Strategically aligns HR efforts to specific business needs, including organisation assessment and design, team effectiveness, people challenges, and trends that contribute to the growth and competitiveness of the business.
• Requires building culture that value trust, employee engagement, innovation, leadership effectiveness, and workforce productivity.
• Coaches and develops leaders to deliver people management capabilities in all areas of HR from recruitment to honest conversations.
• Provide organisational insights to make the highest quality decisions, and mitigates operational risk and increase HR process and compliance.
• Implement a holistic learning and development program to grow the capability of our people.
• Enrich the annual performance review cycle to be part of the norm of our culture and adequately align the efforts to growth and reward.
• Lead fundamental HR processes and execute them with excellence according to legislation and best practice.
• Keep abreast of global developments in HR and industry best practices to see how they can enhance Hegen’s working culture.

Requirements:

• Bachelor’s Degree in Human Resource, Business, or in a related field of study
• Exposure to working within a MNC/international environment
• Strong specialisation and proven experience in learning and development and/or talent development
• Have a growth mentality - Love solving and analysing problems to build the best solutions
• Priority management skills and starter-finisher approach to all tasks
• Be approachable, welcoming and personable within a multicultural and diverse working environment
• Powerful interpersonal skills to persuade, influence and adapt communication style to different situations and individuals
• Leverage HR systems, Microsoft Office Tools, and other analytical tools

Please provide a short write-up on why you would like to join our team in your CV. You may also send us an email with the write-up and CV at [email protected]. Only shortlisted applicants will be notified.

Responsibilities:

· Responsible for the specific industry business develop and sales in local market.

· Prospect, identify, qualify, and target accounts fitting the industry before and after market account profile.

· Conducts regular business reviews, leveraging internal analytics and market intelligence to gain customer insights, and understands positive and negative trends in data, to uncover new opportunities for growth, increase sales, and retain and grow the business by presenting strategic solutions to the customer.

· Meet sales and activity performance goals, including weekly pipeline report by opportunity. Prepare reports and communicate monthly summary of wins, losses, inhibitors and net-new opportunities

· Responsible for customer relationship development and management.

· Collaborate with various practices and functions to ensure local alignment with region / global strategies.

Requirements:

· Candidate must possess at least Bachelor Degree in any field.

· Minimum 3-5 years of sales or account manager experience in ICT industry.

· An expert in client / partner management with cross disciplinary experience in business strategy and account management

· Able to analyze sales performance metrics, have good negotiation skills and the ability to build and foster long-term relationships with customers.

· Solid personal presence to act as an effective influencer and negotiator at the most senior levels of client management

· Excellent understanding of IT strategy, the related issues facing CIOs and their decision processes.

· Successful track record of achieving significant growth in revenues within a major client account.

· Experience of strategic account planning with practical knowledge of developing complex account plans and implementing them.

· An effective communicator, able to provide excellent leadership and motivation for the team whilst working effectively as a team player with the sales and delivery teams.

Next Step

Click “apply” or send resume to: Ryce [email protected]

EA Licence No.91C2918| Personnel Registration No. R23117258

Job Description.:

• You need to understand the management of company operations and processes. You will need data analytics to monitor performance, identify insights, and enable data-driven in the company. You will be required to participate in the management of project processes and project timelines.

• Perform detailed scoping of the project by working closely with all functional leads – including the alignment of the workstream’s outcome, responsibilities, task lists and timelines.

• Delegating on behalf of the manager.

• Weighting in on decision-making processes by presenting reasonable, fact-based points of view.

• Carrying out specific projects or tasks as instructed by the manager.

• To handle any related administrative tasks.

Requirements

· Proficiency in MS Office (Word, Excel, Outlook and PowerPoint).

· High level of interpersonal skills in handling sensitive and confidential situations and documents.

· Proven ability to manage flexible schedules.

· Minimum 3-years management executive work experience in Singapore.

· Diploma and Bachelor’s degree in Business Management and Administrative Support are preferred.

Roles & Responsibilty:

• Arrange and conduct meeting with clients, design consultants & sub-contractors.
• Monitor the program, progress and performance of the project.
• Resolve internal & external disputes.
• Oversee plannng, construction operation for all works.
• Lead, couch and motivate project team members on a proactive basic.
• Develop tools and best pratices for project management and execution.

Roles & Responsibilities

• Experience working in nightlife and entertainment industry
• Managing organizational sales by developing business plans that covers sales, revenue and expense controls
• Setting individual sales targets with the sales team
• Tracking sales goals and reporting results as necessary
• Overseeing the activities and performance of the sales team
• Conduct training and coaching for your sales team
• Developing your sales team through motivation, counselling and product knowledge education
• Promoting the organization and products
• Understand our ideal target audience and how they best relate to our products
• Relationship building with new and existing customers
• Provide business development and strategic insight into specific market segments designated by upper management
• Work with management to create and implement sales strategies and policies to develop business in the respective markets
• Knowledge of mandarin dialect is essential
• Able to work weekends and public holidays

Job Description:

• This position is responsible for managing the floor operation with the direction of the Area Manager on day-to-day business of the outlet. The Outlet Manager also manages outlet profit and loss performance as well.
• Direct prompt customer delivery within the established SOPs.
• Learn and be competent in both service and kitchen staff duties.
• Maintain critical standard: holding times, service speed and quality.
• Perform any ad-hoc duties as required by the manager.
• Enhance the leadership and performance excellence of the team members by training, motivating, assessing, and being a role model for all team members to provide customers with high quality of service.
• Requisitions of operating stock needs.
• Motivates team members to exceed customer expectations.

Job Requirements:

• Possess 1-3 years of relevant working experience preferably in F & B industry.
• Able to do shift work including weekends and public holidays.

Seeing the challenges of FX today with high latency and rejection rates, fragmented marketplace and outdated technology, Spark Systems sets out to build a robust trading platform designed for low-latency access to worldwide FX liquidity with smart algorithmic execution, reducing trading costs for our clients. We are also delivering our next-generation automated data-driven decision tools to help our clients discover market opportunities with deep tech and data analytics developed on our platform.

Job Overview – Client Services Specialist (Rotating Shifts)

We are looking for a Client Services Specialist within our energetic startup team. This is a fantastic opportunity to play an integral role in delivering unparalleled customer service to our clients. An ideal candidate is someone who exhibits great personality, strong passion for customer success and continuous improvement on customer service. This role will suit an individual who loves to build client relations and deliver exceptional customer service.

Responsibilities

• Perform daily system health checks.
• Provide 1st and 2nd level technical and functional support for client queries and issues over phone and email.
• Research problems thoroughly, test solutions and make recommendations to clients.
• React to critical issues on a timely basis i.e. troubleshoot, investigate and escalate (if necessary) issues and create or apply appropriate solutions to immediate issues.
• Troubleshoot problems across a wide range of technical skills including Unix, SQL, XML, FIX and Java.
• Provide assistance in our product and explaining processes in accordance with internal procedures.
• Provide project management for onboarding of (i) Client setups and (ii) Bank connections.
• Provide weekend support for deployment and post-checks.
• Configure demo environments for sales.
• Maintain awareness of relevant technical and product trends with self-learning and job shadowing.
• Work across teams to continually provide feedback, improve product, and drive future innovation.

Required

• Able and willing to work on night shifts and public holidays
• Experience working in a Technical Support environment with excellent customer service skills.
• Basic understanding of FX market and/or a desire to learn FX.
• Ability to communicate effectively and professionally, both verbally and in writing with customers and colleagues at all levels of technical and non-technical skill sets.
• Knowledge on UNIX command line, SQL or Java programming is a plus.

Qualifications

• Minimum Diploma in Computer Studies or related discipline.
• Basic knowledge of Linux environment.
• At least 2 years of experience in support related fields is required.
• Knowledge of FX is a strongly preferred. If not, knowledge in other financial asset class is helpful.
• A positive and helpful attitude to serve customers and assist colleagues.
• Ability to multi-task, prioritize and deliver in a mission critical / time pressured environment.
• Someone who is undeterred and would not give up easily.
• Proactive with good analytical and organization skills.
• Positive work attitude, motivated and resilient in tough situations.
• A drive to learn and master new technologies and techniques.

Job Description & Responsibilities

• Managing the regional operation with the direction of the Directors on day to day business of the outlets and regional profit and loss performance.
• Provide inspired leadership for the organization.
• Make important policy, planning and strategy decisions.
• Develop, implement and review operational policies and procedures.
• Assist HR with recruiting when necessary.
• Help promote a company culture that encourages top performance and high morale.
• Oversee budgeting, reporting, planning and auditing.
• Work with senior stakeholders.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the board of directors to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Support worker communication with the management team.

Outlets Management

• Outlet sales budget (or target) management; and management of KPIs.
• Outlet cost control: Labour cost, food cost, operating cost; e.g. utilities, disposable products and others.
• Improving on outlet operation flow and SOP manual.
• Improving on outlet promotion and marketing activities.
• Well versed in menu and operations, train and lead the team to achieve higher performance.
• Handling or dealing with customer feedback, complaint and comment in a professional way.

People Management

• Involving team members recruitment and hiring.
• Conduct and review training such as orientation, on the job training (OJT) and others.
• Monitor team members’ training progress and performance evaluation.

Other

• Plan and conduct monthly outlet meeting with target and action plan.
• Monthly outlet performance analysis and audit, analysis and action plan.
• Ensure outlets compliance with all relevant regulation and legislation, e.g. labour laws, hygiene standards, licenses for business, liquor and others.