Total 104,079 Full-time service operations manager job vacancies in Singapore

• Organize campaigns for digital marketing by utilizing social media, email, blogs, and websites.
• Create and oversee social media presences and content marketing or communication strategies.
• Stay up to date with emerging social media platforms, online technology, and trends.
• Provide captivating and well-curated web material.
• Collaborate with external web designers, graphic designers, and filmmakers.
• Manage and oversee content on the webpages.
• Execute strategies to increase exposure to business pages.
• Develop projects and programs to strengthen work relationships within the community.
• Manage budgets, negotiations and contracts in relation to community events.
• Work closely with stakeholders to find possibilities for community involvement.
• Oversee all facets of event planning.
• Manage corporate identity and governance and communications channels for the company.
• Execute plans for interacting with a range of stakeholders.
• Foster a good rapport with stakeholders and organize events to foster partnerships.
• Determine areas that require improvement to improve upcoming events, engagement initiatives, and digital campaigns.
• Write reports on key performance indicators (KPIs).
• Maintain a variety of records to guarantee accurate and correct data for analysis by shareholders.

This role offers professional career development opportunities with renown global Agri-commodities trader, Agrocorp International Pte Ltd (Agrocorp). The Company has significant presence in the primary origination and buyer markets such as Canada, West Africa, China, Turkey, the Middle East, India, Bangladesh, and Vietnam among others. With more than 30 years of active engagement in the market driven by solid values, a clear vision and a nice culture, we seek to further strengthen our commitment towards being a responsible global player in nourishing an ever-changing world. To support us in this high priority function, we are looking for a talented and experienced professional to be based in our Singapore HQ to take on the role of Operations Executive. The Operations Executive is responsible for controlling export / import documentation. He/she will liaise closely with all traders, the export team, Origination desks, Shipping desk, Finance and Back-Office as required.

DUTIES & RESPONSIBILITIES

Main Duties:

• Able to prepare full set of shipping documents in accordance with Letters of Credit and contractual requirements.
• Perform documents checking in accordance with the latest ICC standard rules and guidelines and international standard banking practices, etc.
• Capability to handle shipments by bulk vessels and container.
• Ensuring shipping documents including Letters of Credit are set up/received on time as per contracts and in order for negotiation.
• Input transactions into system and spreadsheet on a timely and accurate basis.
• Monitor payables and receivables to minimize/avoid overdue and ensure overdue payment are followed promptly.
• Monitor/track shipments and resolve issues when necessary.
• As required, liaise with exporters regarding contracts and ensure that their shipments are executed in a timely manner.
• Confirm all shipments are on schedule to meet deadlines for vessels.
• Ensure all documentation accurately matches the sales contracts and that the importing country requirements are met e.g., fumigation/labelling of bags.
• Ensure all import permits, if required, are valid and received before shipment.
• Liaise with shipping team to arrange bookings and Bill of Ladings.
• Troubleshoot with team and other traders when required.
• Ensure that all job tasks assigned are duly completed within the required time frame or within the specific cut-off time for the transactions and in accordance with the relevant procedure manual, rules and regulations.
• Responsible for smooth and efficient execution of all daily tasks.
• To perform other job duties as and when assigned.

SKILLS & EXPERIENCE

Experience:

Essential: Minimum of five years in a similar role

Intensive experience in ICC rules for Letters of Credit

Preferred: Knowledge of GAFTA and FOSFA

• Proven ability to work in a demanding, and at times, rapidly changing workload priorities.
• Proven ability to work under pressure and multitask as necessary.
• Meticulous by nature with a strong attention to detail
• Ability to maintain cooperative working relationships with both internal and external customers and at all times be customer service oriented.
• Highly developed communication skills.
• Intermediate to advanced computer skills.
• Personal qualities of integrity, credibility, and unwavering commitment to the organizations mission and vision.
• Ideally possesses good level of container and bulk execution experience.
• Team player. Good experience working with team members/inter-departments.

• Responsible for overall performance of assigned kitchens
• Oversee preparation and production of food items
• Covering jobscope on logistic department
• Drive food quality assurance and process improvement
• Work closely with all stakeholders to ensure deliver-on time fulfillment
• Manage and uphold serviceability and hygiene integrity of kitchen infrastructure & equipment
• Manage staff related matters; including staff integration, coaching/ mentoring and performance management
• Participate in cross functional initiatives, including automation projects
• Prepare duty rosters and allocate manpower for daily operations
• Conduct operational drills to review operating standards and procedures for improvement
• Degree in F&B Management/ Operations, Culinary Arts, OR equivalent
• At least 10 years of relevant working experience in food production setting
• Have knowledge in Southern India Cuisine
• Resourceful and innovative
• Strong interpersonal and leadership skills, with an eye for detail
• Split shift working hours

Responsibilities

• Manage a site team of technical executives, administrative staff in maintaining the base/facility and support any facilities management tasks as required.
• Meet Key Performance Indicators (KPIs) and Service Level Agreement (SLA), ensuring no KPI deductions, non-compliances and Liquidated Damages imposed.
• Extensive use of Computerised FM system for Reporting and management of works and KPIs. Ensure staff update the system accordingly.
• Generate necessary reporting documents for claims and management reporting.
• Manage the facility maintenance works, including building works, mechanical and electrical works, environmental cleaning, horticultural and landscaping works; including minor project works (eg. A&A, renovations).
• Manage strategic partners / sub-contractors / technicians in the conduct of maintenance works (eg. issuing works orders, assessing work performance, conducting audits and inspections).
• Schedule and assign all work requests and work order submitted by clients.
• Schedule and assign all inspection and audits works.
• Provide necessary training and guidance to team.

Requirements

• Degree in Building related field (Building, FM, Mechanical, Electrical) with min. 3 years’ relevant experience at management level.
• Diploma in Building related field (Building, FM, Mechanical, Electrical) with min. 3 years’ relevant experience at management level.
• Higher NITEC in Building related field (Building, FM, Mechanical, Electrical) with 7 years’ relevant experience at management level.
• Experience in construction and building maintenance environment will be an advantage.
• Proficient in Microsoft Office (Excel, Word, Powerpoint)
• Good computer literacy/knowledge. Require to use client’s FM system.
• Pro-active attitude, independent and responsible worker who is able to carry out assigned tasks with little supervision.
• Good management skill to handle site team, partners and sub-cons.
• Good record of conduct and security awareness as site is in high security area.

Job Description :

· Overseeing local and overseas sales, promotions and campaigns.

· Handling and resolving customer complaints regarding a product.

· Build and maintain strong relationships with key customers and partners.

· Prepare and present sales forecasts, reports, and budgets to the headquarter at Japan.

· Develop and implement sales strategies to achieve company revenue targets.

· Identify and pursue new business opportunities in the seaweed market.

Requirements :

· Minimum Bachelor Degree in Related field

· Minimum 5 years of experience in food manufacturing industry

· Excellent communication, negotiation, and interpersonal skills.

· Proven track record of achieving sales targets and driving business growth

· Willingness to travel as needed to meet with customers, attend events, and explore new markets.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

We are a modern Asian restaurant looking for a friendly and proactive Service Supervisor to join our team! If you genuinely enjoy working with people, have the experience and confidence in leading a team, and a passion for providing excellent customer service, then we’d like to hear from you!

Our Service Supervisor will oversee daily service, train and supervise Front of House staff, and ensure compliance with safety/sanitation regulations. The perfect candidate is an excellent team player, reliable, empathetic and handles difficult situations respectfully.

Salary: S$ 4,000 - $5,000 depending on work experience

Benefits:

• 5 Days Work Week
• Monthly Sales Incentive $250 to $500
• Staff Meals Provided
• Birthday Benefits

Responsibilities:

• Ensure that an impeccable customer experience for guests is maintained
• Manage guests’ expectations and attending to complaints, ensuring that service recovery takes precedence over most considerations
• Assist the Restaurant Manager to ensure that all Front of House team members are well-versed in company’s SOPs, and knowledge of the restaurant’s brand positioning
• Coordinate and ensure proper communication between Front of House and Back of House operations teams
• Organise, supervise and roster shifts
• To maintain a healthy work environment for all team members and assist to resolve any issues between team members
• Assist the Restaurant Manager in overseeing the beverage programme
• Assist Restaurant Manager in monthly inventory and Beverage Perpetuals, and keep track of monthly COGs
• Managing and maintaining the POS software systems
• Supervise execution of all delivery orders
• To assist the Events team with the operations and project management of client events held at the restaurant including Weddings and Corporate Events
• To assist in building a database of regular clients and providing them with efficient and professional customer service

Requirements:

• At least 2 years of hospitality experience in leading and managing a team of restaurant professionals
• Positive mindset and approachable demeanour
• Natural people skills
• A desire to deliver an experience beyond guests’ expectations
• Excellent communication skills, both written and verbal
• Confidence with handling POS systems
• Great time management and problem-solving skills
• Ability to stay calm, organised, and efficient under pressure
• Has great initiative and team leadership skills

Job Descriptions

• Provides customer service
• Order taking, serve food & drinks
• Other duties such as housekeeping.

Job Requirements

• No experience needed; on-the-job training will be provided

Benefits

• Staff meal provided
• Retention Bonus* $500
• Annual Year End Performance Bonus
• Annual Increment / Promotion
• Monthly Sales Incentive*
• Monthly Staff Voucher
• Birthday Voucher
• Staff Referral Incentive up to $700
• *Other benefits: Annual leave, Medical, Dental, Insurances & etc.

Working hours

• 5 days a week, 44 hours a week

Develop and execute sales plan, identify new business opportunities

• Develop, plan and execute sales plans and annual business plans to achieve sales targets
• Analyse and review sales results to evaluate ROI, effectiveness and execution of sales activities
• Present sales proposal to buyers
• Evaluate sales channel performances against sales target
• Conduct market profiling to identify potential market segments and consumer profiles
• Identify new business opportunities and conceptualise appropriate sales strategy

Operations

• Creation and submission of new product listing, promotion or other relevant forms to retailers when required
• Manage, execute and evaluate trade promotional activities
• Work with merchandisers to ensure seamless in-store execution and product visibility

Manage trade partners relationships

• Develop insights from buyer's feedback and market sentiments to enhance sales performance
• Develop and strengthen relationship with trade partners
• Conduct periodic business reviews with trade partners of designated accounts
• Negotiate with trade partners to match our company objectives with their needs, strategies and opportunities
• Understand retailers’ operational issues and propose solutions

Budget & Inventory management

• Working closely with the Sales Planning team on weekly/monthly sales forecast for designated accounts
• Manage Sales & Advertising and Promotion (A&P) budgets to ensure that promotional expenses are kept within budget
• Manage customers' orders and maintain good relationship with logistics partners
• Manage selected distribution channels sales performance
• Manage inventory level for assigned brands to ensure low returns

People management

• Supervise and mentor the merchandising team and Beauty advisors, to ensure all in-store activities are rolled out in a timely manner

Requirements

•  Diploma or Bachelor’s Degree holders with at least 2 years of relevant experience in the FMCG industry working in a similar capacity

Er Ser Leong | Registration No: R23111884

BGC Group Pte Ltd | EA No: 05C3053

Why Join Us?

· Encouraging Work-Life Balance.

· Good Career Development Opportunities.

· Work with a Small and Vibrant Team.

· Opportunity to Wear Many Hats and Gain Different Sets of Skills.

Location: Tampines 1 (Directly outside Tampines MRT Station)

With the rapid expansion of Delifrance Singapore, a concept of OUE Restaurants’ portfolio of fine dining and casual dining brands in Singapore, we are on the lookout for individuals who are excited about hospitality and lifestyle and champion sustainable concepts.

We're looking for a passionate Restaurant Manager to lead our team and oversee all aspects of our Outlet Operations. You'll be instrumental in delivering a top-notch menu and inspiring our staff to provide exceptional customer service. As a Restaurant Manager, you'll be responsible for maintaining the Outlet's revenue, profitability, and quality standards.

To succeed in this role, you'll need experience managing both front- and back-of-house operations. You should be skilled at handling the dining area, interacting with guests, supervising food prep, and meeting safety standards.

Key Responsibilities

1. Oversee the entire outlet to ensure smooth operations.

2. Provide courteous and efficient food & beverage services to guests, working closely with the team to maintain excellent service standards.

3. Manage customer feedback and take action to improve service quality and food standards.

4. Maintain the cleanliness and ambience of the store for customer comfort. Ensure proper product display and workstation cleanliness and recommend repairs and maintenance.

5. Drive sales and optimise profits by reviewing weekly payroll and profit/loss reports, controlling food costs, and minimising wastage.

6. Build and train the operational team, including hiring, orientation, and ongoing development. Maintain high morale and team spirit within the outlet. Review employee performance regularly.

7. Manage inventory by overseeing ordering, purchasing, and organisation. Ensure par stock inventory plans are in place to prevent out-of-stock situations.

8. Handle administrative tasks such as banking daily sales revenue, petty cash reimbursements, and submitting various reports on time.

9. Perform any other duties the Area Manager and/or management assign.

Requirements and Qualifications

• Minimum Diploma in hospitality, Business, or related fields.

• At least 5 years of related experience in casual dining or relevant experience in a similar concept.

• Experience with POS System - CG Infinity is an added advantage.

• Able to start working immediately is a plus.

Personality and Competencies/Skills

· Successfully led service teams to excel and provide outstanding customer experiences.

· Committed to delivering exceptional service, leaving a positive impression in every interaction.

· Self-motivated and eager to learn, continuously seeking growth opportunities.

· Passionate about people and food, creating memorable dining experiences.

· Bring enthusiasm and energy to foster a supportive team environment for success.

HOW TO APPLY:

If you enjoy the hospitality and lifestyle scene, are immersed in it, believe in it, and want to work to improve it – in short, you are here for the long run! If this is what you have been on the search for, hit that apply button, and we would love to meet with you for an in-person interview!

We will only be contacting applicants who have been shortlisted - thank you for applying!

Why Join Us?

· Encouraging Work-Life Balance.

· Good Career Development Opportunities.

· Work with a Small and Vibrant Team.

· Opportunity to Wear Many Hats and Gain Different Sets of Skills.

Location: Tampines 1 (directly outside Tampines MRT Station)

With the rapid expansion of Delifrance Singapore, a concept of OUE Restaurants’ portfolio of fine dining and casual dining brands in Singapore, we are on the lookout for individuals who are excited about hospitality and lifestyle and champion sustainable concepts.

Join our growing team as an Assistant Manager! We're looking for passionate individuals ready to embark on an inspiring journey in the hospitality industry. As an Assistant Manager, you'll assist the Restaurant Manager and play a pivotal role in Delifrance Singapore's success. Your responsibilities will include ordering kitchen supplies and overseeing staff performance. To excel in this role, you must have a deep understanding of outlet operations and a keen eye for exceptional customer service. You will play a pivotal role in providing exceptional food, beverages, and services to our guests.

Key Responsibilities

1. Managing the opening and closing procedures of the outlet to ensure efficient operations.

2. Assist in food preparation and oversee daily operations in the back kitchen.

3. Facilitate new team members' onboarding, ensuring they're equipped for success from day one by providing ongoing support and guidance.

4. Managing team member's schedules, checking of timesheets accurately and promptly.

5. Handling customer inquiries and complaints with professionalism and efficiency.

6. Procuring necessary supplies such as ingredients, utensils, and equipment.

7. Maintaining records of outlet expense transactions and balancing cash registers.

8. Other duties assigned by the Restaurant Manager.

Requirements and Qualifications

• Minimum Diploma in hospitality, Business, or related fields.

• At least 2 years of related experience in casual dining or relevant experience in a similar concept.

• Experience with POS System - CG Infinity is an added advantage.

• Able to start working immediately is a plus.

Personality and Competencies/Skills

· Successfully led service teams to excel and provide outstanding customer experiences.

· Committed to delivering exceptional service, leaving a positive impression in every interaction.

· Self-motivated and eager to learn, continuously seeking growth opportunities.

· Passionate about people and food, creating memorable dining experiences.

· Brings enthusiasm and energy to foster a supportive team environment for success.

HOW TO APPLY:

If you enjoy the hospitality and lifestyle scene, are immersed in it, believe in it, and want to work to improve it – in short, you are here for the long run! If this is what you have been on the search for, hit that apply button, and we would love to meet with you for an in-person interview!

We will only be contacting applicants who have been shortlisted - thank you for applying!

Responsibilities:

• Provide technical support and troubleshooting assistance to customers regarding refrigeration systems and equipment.
• Diagnose and resolve technical issues on-site visits.
• Collaborate with cross-functional teams to identify and implement solutions to customer problems.
• Provide training and guidance to customers on the operation and maintenance of refrigeration systems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Participate in product testing and evaluation to provide feedback for product improvement.
• Assist in the development and implementation of new products and features.
• Ensure customer satisfaction and provide excellent customer service.

Requirements:

• Bachelor's degree in Mechanical Engineering or related field.
• Prior experience in technical support or field service role within the refrigeration industry.
• Strong knowledge of refrigeration systems and equipment.
• Excellent communication and problem-solving skills.
• Ability to work independently and as part of a team.
• Willingness to travel as required.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Provide technical support to customers regarding medical imaging systems.
• Diagnose and troubleshoot issues with medical imaging equipment.
• Collaborate with cross-functional teams to develop and implement solutions to customer problems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Provide training and guidance to customers on the operation and maintenance of medical imaging systems.
• Assist in the installation and configuration of medical imaging equipment.
• Ensure customer satisfaction and provide excellent customer service.

Requirements:

• Min Diploma in Mechanical / Electrical Engineering or its equivalent
• At least 1 year related working experience in Medical / Healthcare / Laboratory/ Medical imaging product is a plus
• Able to commit standby and travel if required.

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we

may collect, use or disclose your personal information for purpose in connection with the services

provided by us.

We are looking for contract Patient Service Associate (PSA) to be outsourced to our clients from the healthcare industry.

Job Description:

• Oversee patient registration, appointment scheduling, and front desk tasks, including billing and payments.
• Aid patients with inquiries, guide them through the healthcare process, and maintain compliant medical records.
• Collaborate with medical staff to enhance patient care and provide top-notch customer service, ensuring positive patient experiences.

Requirements:

• Minimum ‘N’ / ‘O’ Levels / Nitec / Diploma
• Minimum customer service experience required.
• Candidates without healthcare experiences are welcome to apply as training will be provided.

All qualified applicants, please send in your resume to:

[email protected]

Elyssa Koh (Outsourcing Team)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Job Description

Handle inbound/outbound calls/emails on inquiries, feedbacks and complaints

Ability to understand customers needs and provide appropriate solutions

Consistently deliver quality service to achieve customers satisfaction

Ensure proper follow up, escalation & closure of individual case

Provide accurate product and service information to customers

Resolve queries efficiently and escalate issues promptly

Perform KPIs set by Supervisors

Others duties assigned by Supervisors

Qualifications

Minimum “O” Levels (one year of relevant work experience will be an advantage)

Customer service oriented and possesses strong problem solving skills

Team player, initiative and willing to learn with positive mindset

Able to adapt changes and work in a fast-paced environment

Good interaction, communication and interpersonal skills

Possesses self confidence and ability to multi task

Willing to work weekends and public holidays

Job Descriptions

• Working at Japanese Fine-Dining concept Yakiniku restaurant
• Serving and giving presentations of food & drinks to guests as well as help grilling beef at guest's table
• Taking orders, making drinks, and settling bills
• Cleaning and preparing for the operation
• Ensuring that guests are having a great time throughout their dining experience
• Sales and Staff management.
• Maintain and improve the Service quality as a team

Job Requirements

• Preferred 1~2 year of service experience at the Fine Dinings or Hotels
• Passionate and team-oriented character
• Non-selfish and willing-to-learn attitude
• Experience working as a Restaurant Supervisor is advantageous. *but not mandatory
• Experience working in Japanese restaurants is advantageous. *but not mandatory
• Able to communicate in Englishd

Benefits

• Health insurance
• Monthly sales Incentive Program
• Staff meal provided
• Staff discounts and Referral Incentive Program (up to $200),
• Birthday Vouchers/Yearly vouchers
• Career/Self development Grant
• Payout of unused AL/PH
• Opportunities to progress internally
• Performance review half-yearly

Working hours

• 5 day work week |
• 11:00am to 10:30pm(1.5hr break) daily
• OT Payable after 44 hours

Assist WAREHOUSE Manage inclusive of technical stock, provisions and warehouse admin teams.

Supervise and guide warehouse staff to ensure they fulfil their roles and responsibilities properly and in a timely manner.

Take ownership of warehouse-related projects such as AGV and VLM, and ensure they are carried out and completed as per Company requirements.

Come up with initiatives to help warehouse improve operational effectiveness and cost-effectiveness, such as reducing overtime costs and packing material costs.

Ensure safety precautions are observed and carried out at all times.

Maintain warehouse area cleanliness and tidiness at all times.

Any other related jobs and assignments as and when assigned to you.

Job Description

• Industry/ Organization Type: Trader of Semiconductor
• Position Title: Customer Service Executive
• Working Location: East – Chai Chee Industrial Park (Nearest MRT: Bedok)
• Working Hours: 5 days (Monday-Friday: 8 am-5.30 pm)
• Salary Package: Up to SGD 3500 + AWS + Variable Bonus + Transport allowance
• Duration: Permanent

Key Responsibilities

• Provide Sales and Customer Service Support
• Follow up from Purchase Orders to delivery
• Develop and build strong customer relationships at all levels

APPLY NOW!!!

• Min. N level
• Min. 1 year of working experience in the related field
• Training provided to an inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job responsibilities

• Responsible for critical operations function management, effective daily leadership, and administration of data centers critical operations and 24x7 engineering team with the objectives of safely, efficiently, and reliably operating, and maintaining the critical engineering infrastructure, systems, and equipment in a cost-effective manner.
• Performing as a subject matter expert in one or more areas - critical electrical/mechanicals systems, infrastructure, and operational practices and must ensure the highest level of professionalism, while meeting the customer’s needs, and a commitment to achieving the goal of 100% uptime.
• Responsible for protecting and improving the value of our assets and ensuring the critical engineering systems reliably perform their intended function. Position requires hands-on operations knowledge on the critical facility systems and equipment especially during system trouble shooting.
• Management of the overall operation, maintenance, and oversee modification of all critical environment systems including: Mechanical (including ACMV, computer room air conditioners, chillers, and hydraulic system), Electrical (including HT switchgear, UPS, DC battery systems, PDU and HT generators and transfer switches), fire detection and suppression, lighting, building management systems, and detection systems (including fire alarm, duress). Also has strong skills and experience in raised floor critical operating environments and associated procedures and best practices.
• Good engineering knowledge in both electrical and mechanical system operation and maintenance for system such as uninterruptible power supply (UPS), diesel generator, LV & HT power distribution, chillers, cooling towers, mechanical pumps also the ability to study electrical single line diagram, mechanical schematic diagram, and building systems layout.
• Accountable for the proper operations of command center to ensure that the team deliver all tasks properly and professionally involving monitoring of building management system, incident management (includes escalation, reporting, investigation, conduct root caused analysis, remediation/rectification through incident closure) and work order management.
• Have in in depth understanding of the critical system/facilities SOP and EOP.
• Ensure that compliance of all regulatory laws and guidelines are met including licenses and certifications promptly renewed.
• Ensuring customer’s service level agreement are complying at all times, the SLA covers such as maintain data center environment conditions, full uptime of critical system, incident escalation to customer within agreed timeline upon reported to monitoring center, written incident report issue within 24 hours, etc.
• Develop routine annual maintenance plans and capital plans which would include planning for infra-structure upgrades, equipment replacements and building modifications to ensure the building’s future capabilities are maintained.
• Ensure timely submission of customer reports on agreed timing such as monthly basis as required under the requirement of our MSA with customer. Be familiar with the Company’s contracted SLA with customer and ensure full compliance at all times.
• Manages planning, organization, and controls for the site engineering teams under your responsibility. Responsible for identifying training needs, tracking performance, disciplinary action, coaching, and motivating direct reports.
• Work requires strong formal conduct of operations skills, technical expertise, personal accountability, and flawless execution of work activities commensurate with a highly critical environment and associated expectations for exceptional customer satisfaction and confidence.
• Ensure all records and compliance documentation for all function operations are maintained and up to date, including building drawings and single lines as well as documentation mandated for the purpose of maintaining regulatory compliance with State or Local law.
• In the event of an emergency, candidate require to operates after office hours and/or public holiday. This position requires to be 24 x 7 available on-call.

Job requirements

• Bachelor of Science degree in an Engineering field (Electrical or Mechanical) with min. 12 years relevant work experience (preferable managing mission critical facility) inclusive minimum of 8-10 years managerial experience in overseeing a team of engineers and technicians.
• Familiar with ISO20000, ISO27001, ITSM and other systems.
• Good technical knowledge with hands-on knowledge/experience and understanding of risk management and critical systems operations, including HVAC, Standby emergency power, uninterruptible power supplies, and associated infrastructure.
• Good knowledge of local laws that govern facility engineering equipment operation and maintenance, including safety and environment protection.
• Requires knowledge of financial terms and principles, forecasting, and budget development.
• Proficient in computer applications and software, including commercial computerized maintenance management systems, Microsoft Word, PowerPoint, and Excel.
• Excellent communication, motivational, and interpersonal skills.

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The role 

You will be responsible for continuously delighting and exciting the LB community through our thoughtful assortment and superb merchandising strategy and implementation. Reporting directly to our Senior Buying & Merchandising Manager, you will play a pivotal role in shaping Love, Bonito through our exhilarating scale-up season.

Main responsibilities

• Drive and implement merchandising strategies that align with LB identity and DNA, target market, seasonal trends and sales forecasts
• Research and analyse market trends, competitor activities, and consumer preferences to identify opportunities and risks in the market
• Partner with Buying to place initial buys and lead on allocations across country channels
• Monitor inventory levels and sales performance to make informed decisions about product assortments, reorder quantities, and markdown strategies
• Analyse sales performance to identify opportunities and make timely adjustments; detailed reporting and sharing with country and channel regional teams
• Collaborate with marketing, e-commerce, visual merchandisers and retail area managers to ensure that products are displayed effectively to drive sales and enhance the shopping experience
• Partner with marketing on product launches, promotions, and campaigns to maximise visibility and generate excitement around new arrivals and key fashion trends
• Monitor inventory levels, turnover rates, and sell-through percentages to optimise stock levels and minimise excess inventory and markdowns
• Implement inventory control measures, such as stock replenishment, allocation and transfers, to ensure that stores have adequate stock levels to meet customer demand.
• Works closely with Planning team to Identify slow-moving or obsolete inventory and implement strategies to minimise markdowns, clear end of life and liquidate excess inventory to suitable partners or organisations
• Collaborate with cross-functional teams, including buying, planning, marketing, e-commerce, retail and VM, to align merchandising strategies with overall business objectives.
• Communicate effectively with internal stakeholders to share insights, coordinate activities, and address any issues or challenges related to merchandise planning and execution.
• Build strong relationships with external partners, such as suppliers, vendors, and industry contacts, to stay informed about market trends, product availability, and emerging opportunities
• Lead, nurture and inspire a high performing and passionate merchandising team

KPIs

• Net revenues, inventory cover, core contribution, country customer acquisition and retention

You Should Have / Be:

• Passionate about fashion and apparel and a good understanding of LB
• Extreme ownership and a self-starter who is hands-on with a ‘get things done’ attitude
• Gritty and able to work under pressure; comfortable to navigate through uncertainty
• Desire to work in a dynamic and fast paced environment
• Performance-centric mindset with a strong desire to achieve targets
• Commercial savviness and customer centric mindset
• Strong analytical skills, with attention to detail, with the ability to analyse sales data, market trends, and financial metrics to make data-driven decisions.
• Strong communication and excellent collaboration and stakeholder management skills
• Growth mindset and sense of continuous improvement
• Mature leader who is able to manage, influence and inspire direct and indirect teams
• An embodiment and role model of LB’s values 
• At least 5 years in merchandising, 2 years as manager
• Knowledgeable with a keen eye and passion for fashion

1. Flexible Work Arrangement

• Work from anywhere*!
• Hybrid work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement, Mental wellness support)

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB swag and store gift cards (get your LB work outfit on us!)
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

• Perm and comfortable to work at Jurong Island
• Must have strong L2 technical support experience within manufacturing industry
• Have managed manufacturing site control room system and troubleshoot hardware issues.
• Proven strong experience in network & server experience with CCNA certification

The Site IT Engineer provides specialized support to IT Administrators and contractors within the assigned region, offering expert advice and resolving complex issues related to PC's, laptops, servers, Microsoft Office, collaboration tools, security, and networks.

Job Description

• Provide L1 and L2 technical support for up to 200 users, ensuring timely communication regarding progress, issues, and improvements.
• Resolve computer software and hardware problems in accordance with Group IT policies and standards, emphasizing root cause analysis and knowledge sharing to prevent rework.
• Maintain and support network and regional systems for process automation and local databases, addressing needs such as safety incident registration and compliance.
• Drive improvement of IT systems and processes, contributing creative and innovative ideas to site management.
• Lead on-site end-to-end projects within the region, ranging from infrastructure upgrades to core service changes, with varying complexity and duration.
• Represent multiple sites and offices, attending meetings, reporting findings, and implementing solutions independently.

• Degree
• Familiar with cyber security principles and best practices
• Must have strong L2 technical support experience within manufacturing industry
• Have managed manufacturing site control room system and troubleshoot hardware issues
• Proven strong experience in network & server experience with CCNA certification
• Certificates:
• Microsoft Fundamentals (eg. Azure Fundamentals or M365 Fundamentals);
• ITIL v4 Foundations;
• Cisco CCNA
• Show interest in and be aware of latest trends in IT.
• Fluent business English and local-language speaker.
• Comfortable to work in a multi cultural environment with IT contacts all over the region.
• Team player

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Perm
• AWS
• Bouns
• Medical & Insurance Coverage
• Flexi Benefits

Job scopes

• Ensure smooth 24×7 running of the operations
• Plan, coordinate, and support operations related activities
• Overseeing and/or resolving all onsite operational incidents and major issues including any change management.
• Maintain, review and update all policies, SOPs and Emergency Operating Procedures
• Implement service improvement programs
• Lead Incident and Change Management to minimize impact to customer services
• Generate and provide periodic reports to management review and meetings
• Review and implement Operations base on ITIL and industry best practices
• Perform Alert Monitoring triggered from the monitoring system
• Perform first level troubleshooting and resolution based on predefined troubleshooting guide provided.
• Perform incident escalation. Ensure incidents are responded and attended to. To triage and redirect tickets for 2nd or 3rd Level resolution base on criticality, impact and customer Service Level Agreement (SLA).
• Creation of Incident details using ticketing system provided.
• Creation of Service Request, Change Request, Problem Request using ticketing system provided
• Liaise with users/customers on project related operational matters
• Provide support for Audit
• Any other duties or projects as assigned by the Management

Job requirement

• Degree in Computer Science or similar
• At least 2 years’ related experience in ServiceNow Dashboard, Dynatrace Dashboard, AWS CloudWatch Dashboard, Data Centre Operations Support, ITIL methodologies
• Must have ITIL V3/V4 Foundation Certification
• Possess initiative with positive working attitudes and customer services oriented
• Independent and goal-oriented
• Confident and comfortable engaging customers to deliver an elevated experience.
• Initiates completion of tasks or activities without necessary supervision
• Flexible availability – including nights, weekends, and holidays.
• Able to work on shifts: With 2 shift timings 7am – 3pm and 3pm to 11pm

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Job Description

• Supports and guides the team in all aspects of sales, while maintaining a sales floor presence
• Helps the team achieve performance goals through feedback, coaching and closing sales and supports the team in developing clients and prospects in the database and in developing a sales strategy to increase loyalty and sales volume in the long-term
• Motivate the team by leading by example on the selling floor and by building short and mid-term strategies to attract, convert and retain new clients
• Provide and ensure excellent customer service and help the team nurture and elevate the boutique experience to support sales growth
• Other ad hoc duties assigned

Requirement

• Min. 5-6 years of relevant experience in luxury jewellery industry is required

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

As a Manager or Assistant Manager, your job reposibilities include the following:

• Support the Clinical Risk Management (CRM) Clinical Director in hospital’s clinical risk mitigation programmes including but not limited to:

1. Audit and compliance checks.
2. Proactive clinical events safety efforts including walkabout, risk management reports, audits, self-assessments.
3. Oversee matters related to Results Management and Acknowledgement.

• Provide administrative support to the Patient Safety Council.
• Train and build capabilities of team members in the section.
• Support the Director Office of CMB and Administrator-in-charge in steering initiatives for Office of Patient Safety and Quality (OPSQ)
• Assist the Department Lead in the day-to-day administrative duties.
• Any roles that the Clinical Director, Director Office of CMB and Administrator-in-charge and Department Lead deem necessary for the function and improvement of OPSQ.

Job Requirements:

• Bachelor’s Degree in Science / Healthcare related.
• Proficient in Microsoft Office.
• Understanding of biostatistics, statistical tools and data visualisation software is preferred.
• Experience in quality, process improvement, data analytics, clinical audit, or patient safety are essential.
• At least 8 years of relevant experience in a healthcare industry is preferred.
• Prior experience in a supervisory role would be an added advantage.

Responsibilities:

• Ensure adherence to the company's policies and procedures, maintaining a high standard of quality in KYC files.
• Conduct thorough KYC reviews for client onboarding, including assessment and resolution of screening hits.
• Develop a comprehensive understanding of KYC operations over time, embracing continuous changes and challenges.
• Review transaction monitoring alerts and take appropriate actions as needed.
• Provide support for daily back-office tasks as required by the supervisor.

Requirements:

• University or polytechnic graduates, including fresh graduates, are welcome to apply, preferably with at least one year of experience in a financial institution.
• Meticulous and detail-oriented, demonstrating a willingness to learn and consistently deliver high-quality work.
• Maintain a curious attitude toward business-as-usual processes.
• Possess strong attention to detail and the ability to produce accurate work under tight deadlines and minimal supervision.
• Results-focused, detail-oriented, diligent, and collaborative in approach.