Location : Jurong East / Ang Mo Kio

Responsibilities:

• Provide strategic direction and Lead business development activities in the Public Sector
• Plan and implement policies and strategies to grow the local market
• Conduct market research and analysis of business opportunities and develop projects for new marketing initiatives
• Collaborate other departments on local projects and developments
• Communicate with government regulatory bodies to ensure compliance
• Identify and evaluate products, services, or companies for potential distribution, mergers, acquisitions, or joint ventures in the local market

Requirements

• Knowledge in Accountancy, Business Administration, or equivalent
• Experienced in financial reporting and analysis would be advantage
• Proficient in software tools and financial modeling experience would be an advantage
• Familiar with or extensive network with government agencies

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Description

To be a senior contributor in the Trust Services team, supporting the Head of Trust Services (Private Clients) to lead and manage the Private Clients team to be an effective, efficient and profitable part of Ocorian.

The candidate will be responsible for the client administrative delivery, operations and service standards of their area whilst creating strong profitable relationships with clients.

To motivate and promote a culture of teamwork through excellent leadership and mentoring.

Main responsibilities

Support the local Head of Trust Services (Private Clients) in his/her overall duties, including but not limited to, overseeing the daily client administration, operational aspects, ongoing regulatory and compliance oversight, business development efforts, and motivating the team.

To support and mentor the Trust Services team including assisting with ongoing client responsibilities, in addition to supporting with the management of the Group.

Guide, motivate and oversee the Trust officers and managers to ensure excellence in client delivery, within agreed timelines whilst esteeming appropriate risk mitigation.

Support and ensure performance targets of the Private Clients team are on track and motivating.

To manage the day-to-day administration of the Private Client team specifically covering a varied and complex portfolio of trust structures, and to maintain a wide knowledge and understanding of trust and corporate administration generally, to include money laundering, compliance and relevant legislation.

Acquire a thorough understanding of the structures used by clients and the reasons for so doing.

Act as Director and/or bank account signatory for Private Clients client companies

Act as Resident Manager for Ocorian Singapore Trust Company

Act as Data Protection Officer (DPO) for investment holding companies underlying Trust structures where appropriate.

Foster close working relationships with other service and support lines in the local office and Group.

To ensure absolute compliance with KYC procedures whilst maintaining knowledge of the client business and operational workloads.

Work closely with Business Development and Subject-Matter-Experts (SMEs) with the on-boarding of new business within the Group.

To ensure prompt billing and cash collection are carried out effectively and in a timely manner.

Any other such duties that would be reasonably required for this role.

Qualifications

Knowledge, skills and experience

An enhanced level of technical knowledge to include more complex areas of trust services, investments, accounting and tax legislation and regulation. This includes Discretionary trust, Reserved Power Trust, Revocable/Irrevocable Trust, Private Trust Company (PTC), etc.

Relevant professional qualification (ACCA, ICSA or STEP preferred) together with a minimum of eight years relevant experience in the trust industry.

3-5 years of experience in management level or managing teams.

Excellent organisational and client management skills, together with full knowledge of current company and trust legislation, and the local regulatory environment. This includes a high level of awareness of risk factors and compliance procedures.

Professional manner with the ability to relate to persons at all levels, and to identify client's needs, responding to these quickly and effectively.

Excellent people management skills to include high level of integrity, excellent written and oral communication skills, and the ability to multi-task.

Good organisational and people management skills, together with a thorough understanding of client issues within the Group.

Self-motivation and proactive skills, coupled with good interpersonal and communication skills essential to maintain and develop strong relationships with existing and potential clients.

Good interpersonal skills, with flexibility to attend after-hours functions where relevant.

Thorough knowledge and understanding of Ocorian’s strategy, procedures and policies, compliance and technical issues to enable you to act as role model for peer group and junior staff.

Ability to communicate in Mandarin with Chinese-speaking clients

[Job ID: 669731]

Responsibilities:

• The role holder is primarily responsible for proactively acquiring new Sign Ups for the bank. Candidates will also be expected to offer a wider range of products, including unsecured credit cards and insurance to targeted segments.
• The position involves establishing relationships with internal stakeholders within Client Acquisition (CA) as well as external stakeholders (such as property agents, brokers, and other sales agents) to increase referrals.
• Engagement with affluent and mass market clients will be essential for processing their Sign Up requests through marketing campaigns, mortgage inquiries, employee banking events, networking functions, and roadshows.
• The candidate should be willing to work outside of regular office hours and on weekends as needed for networking events, campaigns, and roadshows.
• Staying informed about market trends and competitor offerings is crucial, along with conducting regular market updates and follow-up activities for target customer groups to enhance product differentiation against external competition.

Requirement:

• Experience in banking sales with a proven track record.
• Results-driven, enthusiastic, self-motivated, and able to manage time well under pressure.
• Strong interpersonal and communication skills are essential.
• Passion for sales and excellent customer service.
• Skilled in delivering professional presentations to key stakeholders.
• Minimum of 4 years of experience in banking.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

JOB DESCRIPTION

THIS IS A 2-YEARS RENEWABLE / CONVERTIBLE CONTRACT ROLE.

Defence Collective Singapore (DCS) manages the Singapore Discovery Centre (SDC), the SAF museums and the future National Service (NS)-Themed Gallery to meet MINDEF/SAF’s objectives to strengthen commitment to Singapore and community support for NS / defence.

Responsibilities:

• Oversee the effective operational management of SDC to enhance visitor experience and visitorship.
• Develop SDC’s strategic long-term plans and multi-year budget requirements to achieve SDC’s objectives in discussion with DCS HQ.
• Manage SDC’s operations to ensure a high standard of visitor experience and effective management of SDC’s facilities and assets.
• Management and oversight of projects in SDC.
• Co-develop SDC’s branding and marketing strategies and materials with DCS HQ.
• Enhance and customise public programmes to better cater to SDC’s needs and improve public engagement.
• Management of SDC’s Volunteers and social media.
• Oversee, manage and grow SDC members.
• Ensure that all procurement policies are adhered to and all financial documents are in order before submission to DCS HQ for endorsement.
• Lead talent management and development to ensure SDC’s current and future capability and people requirements are met.
• Establish and maintain effective relations with relevant counterparts in the local and overseas attractions, museums and defence community.

Requirements:

• Bachelor / Professional Degree (Business / Finance degree preferred).
• Min 15 years working experience with 10 years in managerial role.
• Candidate must possess strong people management skills and preference will be given to those with working experience in attractions/ museum/ gallery related organisations.
• Good knowledge of operations management, events management, marketing, public engagement, building and facilities management.
• Strong communication, influencing and negotiation skills.
• Excellent problem-solving skills and agility.

Responsibilities:

• Build and maintain a portfolio of customers for service sales in the Industrial, Marine, Offshore, and Oil & Gas sectors.
• Uphold exceptional customer service standards and foster strong client relationships.
• Drive profitability by achieving or surpassing established sales goals.
• Develop and execute sales and marketing plans to capitalize on opportunities in both domestic and international markets.
• Conduct sales presentations and deliver ongoing support to clients.
• Research and evaluate market trends, competitive activity, and advancements in technology.
• Generate and submit detailed weekly, monthly, and quarterly reports.
• Adhere to Environment, Health, and Safety standards for all stakeholders.
• Perform additional tasks as delegated by the management.

Requirements:

• Holds at least a Diploma, ideally in Business or Engineering.
• Prior sales experience in the Marine, Offshore, or Oil & Gas industries is preferred.
• Familiarity with servicing 2-stroke or 4-stroke marine engines is a plus.
• Skilled in using Microsoft Office applications.
• Collaborative team player with integrity, a positive mindset, and excellent interpersonal, organizational, and time-management abilities.
• Demonstrates professionalism, independence, and efficiency, especially under tight deadlines.
• Well-versed in the Marine, Offshore, or Oil & Gas industries.

The incumbent will be responsible for the management of assigned clinical service(s) across the continuum of care, and achieving stated outcomes in customer service, volume & financial targets, processes, learning & growth perspectives.

Duties and Responsibilities:

• Manage service point operations assigned.
• Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Nurse Manager and other stakeholders to solve system and process problems.
• Responsible for devising innovative services to continually improve service levels and improve patient care.
• Responsible for achieving volume and financial targets for clinical targets assigned.
• Manage services through annual financial budgeting and regular reviews with clinical heads, and development of new services.
• Manage a group of non-nursing staff providing services in service points. Conduct appraisals for non-nursing staff.
• Ensure that non-nursing staff receive appropriate induction, orientation and training so that they possess appropriate skills and knowledge to carry out their jobs.
• Responsible for staff recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired customer and business outcomes.
• Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems.
• Participate in committees and other tasks as assigned.
• Job rotations to other operational areas after 3 years.

Requrement

• Degree in any discipline
• Minimum 3 years’ work experience in healthcare industry
• Healthcare operational experience will be advantageous although not necessary
• Analytical, quantitative with strong communication skills (written and verbal)
• Proficient in Microsoft Word / Excel / Powerpoint
• Ability to multi-task and work under tight timelines
• Good analytical and organization skills
• Excellent communication, problem solving, presentation, negotiation and interpersonal skill

Only shortlisted candidates will be notified

EnviroDynamics Solutions Pte Ltd I EA License No.: 12C6285

Anna Toh I Reg. No: R23118739

Email CV to : [email protected]

Job Location : Orchard

Benefits : Basic + Allowances +AWS+ Variable Bonuses

Industry : Retail

Duties

Distribution & Shipping

• Manage storage, transportation, and distribution of merchandise (in-store, online, live streaming platforms)
• Coordinate with vendors for shipping documentation, customs clearance, and insurance
• Oversee shipping operations, budget management, and liaise with outsourced delivery companies
• Monitor inventory flow, packing materials, and ensure timely deliveries
• Ensure suppliers adhere to company regulations and manage loading bay traffic

Warehousing

• Supervise daily warehouse operations, stock control, and merchandise repacking
• Implement safety measures and ensure compliance with Workplace Safety & Health (WSH) Act

Staff Management

• Supervise staff, enforce discipline, and ensure safety and data protection protocols are followed
• Manage work schedules, tasks, and introduce efficiency improvements
• Additional duties as assigned.

Requirements

• Min Diploma/ Degree
• Microsoft office Savvy
• Min 5 years of relevant experience with min 2 years of leadership experience
• Preferably experience in the Retail industry

Roles and Responsibilities

• Be the first touch point for the bank’s new clients (South Asia & Emerging Market)
• Source and generate new leads through marketing calls, networking events and partnerships with external stakeholders
• Provide good customer service to clients by understanding their needs and directing them to the respective relevant department
• Engage in ongoing conversations with new clients to understand their needs and requirements to assess how the bank is able to help these clients to grow their wealth to achieve their financial goals
• Share about the bank’s products and offerings and evoke their interest in the banking products
• Provide accurate information regarding the benefits and privileges that the client will enjoy as a customer of the bank
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum degree required
• Minimum 3 years of business development / sales experience
• Strong understanding of south asia culture & regulations

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

Job Description & Requirements

Roles & Responsibilities

Principal Accountabilities:-

1. Lead and coordinate Special Projects such as:-

a. To enhance the service quality of the Japanese Business;

b. To establish customer benefit services with vendors;

c. To introduce Japanese hospitality and culture to our employees, distribution channel, clients and society.

2. Report in Japanese regularly to our Head Office in Tokyo.

3. Provide customer service in Japanese to Japanese clients on their inquiries, requests, complaints and claims matters.

4. Provide Japanese language support to staff in other departments, where appropriate.

5. Provide administrative support.

6. Plan and organize visitations to clients (new business/renewal/claims happenings).

7. Develop good relationship with clients to maintain and enhance existing clients’ business.

8. Plan renewal strategies for Japanese corporate clients.

9. Prepare underwriting quotations to clients in accordance with the Company’s underwriting guidelines.

10. Prepare referral form, issue Cover Notes and collect of premiums.

11. Maintain clients’ details and information.

Job Requirements:-

1. Minimum Degree Holder qualification;

2. At least 3 years of experience in General Insurance industry;

3. Fluent in written and spoken English and Japanese for handling local and Japanese clients;

4. Good understanding of doing Japanese business;

5. Possess good interpersonal and communication skills;

6. Able to multi-task, and is a team player, conscientious, tactful and willing to learn new skills;

7. Organized and has the ability to work under pressure;

8. Able to work independently and interact with different levels of customers;

Good working knowledge of Microsoft Office application.

[Job ID: 401667]

Responsibilities:

• Build and maintain strong, long-lasting relationships with individual and business clients, understanding their financial needs and goals.
• Provide expert advice on a wide range of banking products and services, including savings and investment accounts, loans, mortgages, and wealth management solutions.
• Proactively identify new business opportunities and cross-selling opportunities to drive revenue growth and meet sales targets.
• Conduct regular client meetings to review their financial portfolios, address concerns, and recommend suitable banking solutions.
• Ensure timely follow-up with clients, ensuring their needs are met and any issues or concerns are addressed promptly.
• Develop and implement strategies to retain existing clients and attract new business through referrals and networking.
• Collaborate with other departments (e.g., credit, operations, and risk management) to ensure a seamless service experience for clients.
• Monitor the market and industry trends to stay up-to-date with competitor offerings and identify opportunities for differentiation.
• Manage and oversee clients' accounts, ensuring that all transactions comply with relevant regulations and internal policies.
• Handle client inquiries and resolve issues related to banking services, providing exceptional customer service at all times.

Requirements:

• Degree holder.
• Driven and goal-focused individuals who are passionate about financial planning and wealth management.
• Willing to work a 5.5-day week, with the flexibility to meet clients beyond regular hours.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

JOB SUMMARY

The Data Strategy & Reporting Manager will be responsible for creating & maintaining data pipelines, and the platforms that support said pipelines. He/She will be required to generate a strong understanding of data from a multitude of internal/external platforms, and create pipelines (automated, where possible) that support further downstream reporting/analysis.

CANDIDATE PROFILE

The experience, skills and knowledge and education/certification components of the Candidate Profile should be presented as preferences rather than requirements unless an individual would not be hired for the position without these. Equivalent work experience may be substituted for years of experience.

Experience

• Bachelor’s degree in a quantitative discipline (Computer Science, Economics, Statistics or relevant field)
• Hands on experience developing corporate reports, dashboards and reporting visualizations (2+ years)
• Experience in working with, developing, and maintaining data pipelines/databases (2+ years)
• Preferred: Experience in working with cloud services/platforms and APIs (2+ years)

Skills and Knowledge

Essential

• Expertise in data visualization and dashboard creation to support downstream business analysis in Microsoft Power BI
• Expertise in database query languages (i.e. SQL) and cloud/on-premise database management, ability to manage mid to large-sized corporate databases
• Expertise in Python or related programming languages to support advanced analytics
• Experience in consolidating and processing complex data sets (ETL/ELT, data validation techniques)
• Fluent in written and oral communication in English

Desirable

• Experience working with Snowflake cloud databases and SnowSQL
• Experience in statistical modeling and machine learning in Python or related programming languages
• Experience working with cloud services/platforms and APIs; HTML & Javascript a plus
• Experience in cloud computing platforms/services (i.e. Google Cloud, Microsoft Azure, etc.) preferred
• Experience working independently or as part of a team in Regional/Global projects
• Working knowledge/experience in Revenue Management/Sales/Marketing/Loyalty Programming domains or Travel & Hospitality industry

Others

• Able to analyze large volumes of complex information/data and present in a clear, concise and intuitive manner
• Able to work in fast-paced environment and adapt to changing business conditions/requirements quickly
• Able to work well independently or as part of a team, initiating and supporting business change
• Excellent interpersonal, as well as written and oral communication skills

CORE WORK ACTIVITIES

Leadership

• Adaptability – Develops strategies and identifies resources to implement and manage change; models flexibility in adjusting priorities; and communicates the need for change in a positive way that encourages commitment.
• Communication – Actively listens and uses appropriate communication styles to deliver complex information in a clear concise way and influences others to accept a point of view, gain consensus, or take action.
• Problem Solving and Decision Making – Models and sets expectations for solving complex problems, collecting and comparing information to evaluate alternatives, considering their potential impact before making decisions, involving others to gain agreement and support, and guiding others to implement solutions.
• Professional Demeanor – Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Focuses and guides others in accomplishing work objectives.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements self and/or others to accomplish goals and ensure work is completed.

Technical Expertise

• Develop analytical approaches to support all key business processes throughout the year
• Provide support and help develop/maintain/update Continent and GLS tools and develop analysis to identify revenue opportunities
• Develop measurement techniques to evaluate the effectiveness of multiple initiatives
• Work closely with operations research and systems personnel in creating and developing decision support systems that will lead to enhanced revenues.
• Respond to requests from Revenue Management stakeholders and other Sales and Marketing stakeholders for data and analysis
• Special projects, including ad hoc requests for information, analysis and recommendations relative to Revenue Management initiatives

Building Relationships

• Coworker Relationships - Develops and uses collaborative relationships to facilitate the accomplishment of work goals.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of organizational units, jobs, and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Personal Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information (e.g., data related to property Revenue and financial performance) to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
• Analysis - The ability to analyze and summarize detailed data to make inferences and recommendations. Included is the creation and maintenance of spreadsheets for storing data.
• Research - Skill in collecting information from a variety of sources relating to market data, historical cycles, travel and tourism trends, and real estate market dynamics.
• Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
• Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
• Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents.
• Writing - Communicates effectively in writing as appropriate for the needs of the audience.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
• Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
• Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
• Sales Opportunity Analysis-Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers’ business strengths, weaknesses, and key issues that can inform sales strategies and plans.
• Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
• Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
• Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.
• Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.
• Reading Comprehension – Understands written sentences and paragraphs in work related documents.
• Writing - Communicates effectively in writing as appropriate for the needs of the audience.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

About the Client:

This leading global financial services company is known for its commitment to customer excellence and innovation.

Responsibilities:

Support advanced financial reporting and optimize Oracle EPM processes to enhance decision-making and operational efficiency.

• Design, build, and maintain reports using Oracle EPM to support operations.
• Collaborate with teams to gather reporting requirements and deliver actionable insights.
• Validate and analyze data to ensure accuracy and consistency in reporting.
• Troubleshoot reporting issues and recommend process improvements for efficiency.
• Enhance and maintain process documentation for continuous improvement and knowledge sharing.

You should have a strong ability to analyze data, build advanced reports, and optimize tools such as Oracle EPM.

Skills/Requirement:

• Bachelor’s degree in Accountancy, Finance, or related field.
• 5+ years of relevant experience, preferably in the financial services industry.
• Proficiency in Oracle EPM or similar financial reporting tools.
• Strong analytical skills and experience managing complex financial reports.
• Effective communicator with excellent interpersonal and problem-solving abilities.

If you are ready to make a meaningful impact with your financial and analytical expertise, apply now to join a forward-thinking organization where your skills will drive success!

To Apply: Apply online now or contact me to discuss this new opportunity at [email protected]

We regret to inform you that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No.01C4394 • EA Registration No. R1330844 (Naveen Vasudevan)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

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As part of the Customer Experience & Services, Digital Services Planning Team, you play a crucial role in enhancing the customer journey and digital services offered by TADM. This position requires good understanding of digital tools and communication channels, user experience optimisation, developing communications strategies to reduce barriers of customers using our eServices, and collaboration with cross-functional teams to ensure a seamless and user-centric experience for individuals seeking employment dispute resolution services at TADM.

Our key digital touchpoints include our 1) website and 2) integrated system that covers the end-to-end dispute resolution journey from i) chatbot to ii) claim filing and iii) e-Negotiation and/or e-Mediation.

Role:

Website Management: Maintain and enhance our website, which includes our chatbot and integrated system. This includes the iterative process of review, refinement and update of existing content as well as design, testing and implementation of new developments.

Performance Monitoring: Report monthly customer satisfaction ratings and feedback. Monitor key performance indicators (KPIs) related to the customer journey and digital services, making data-driven adjustments to meet performance goals.

Stakeholder Collaboration: Work closely with different stakeholders, including external vendors and internal business users to ensure that digital platforms and tools such as our eServices are user-friendly and aligned with customer needs. Develop resources, collaterals and conduct trainings for internal and external customers (where applicable) to adopt our digital tools and adapt to the online processes.

Feedback Management: Collect, respond and analyse user feedback to continuously refine digital services and address issues promptly. This includes both quantitative customer satisfaction ratings and qualitative customer insights from feedback, focus group discussions or quarterly customer service survey.

Qualifications:

• Tertiary education in Business, Information Technology or a related field is an advantage.
• Proficiency or experience in digital service planning, user experience, or customer journey analysis is preferred.
• Familiarity with government service standards and employment dispute resolution processes is preferred.

Knowledge and skills:

• Strong analytical skills and proficiency in data analytics tools.
• Strong problem-solving capability with the ability to grasp business issues and technical problems; and provide sound and logical solutions.
• Must possess a customer-centric mindset and able to multitask and work under pressure.
• Independent and strong team player with excellent communication and collaboration skills.

The position offered will be commensurate with the candidate’s experience and suitability.

Kindly state your expected salary in your resume. Only shortlisted candidates will be notified.

• Responsible for all project management and that includes conduct in-depth reviews and analysis of all project or contract documents so as to be familiar with every detail and/or requirements.
• Reporting to the Executive Director and overseeing HOD/Project Managers who coordinate teams to ensure that work is completed on time and make sure that works are allocated to them in an appropriate manner and are prioritized based on urgency and the needs of the customers.
• Provide excellent leadership to strategically manage risk and ensure each phase of work is started or completed on time.
• Able to meet project budgets through assessing and analyzing operational and financial risks that may be encountered in the execution of planned projects.
• In-charge of the designing and execution of construction strategies upon which the completion of different projects will be based.
• These strategies may deal with issues like mapping out guidelines for the selection of subcontractors/suppliers to execute projects and analyze their quotations.
• Authorise construction planning, programming and completion schedules.
• Authorise engagement of subcontractors, management of subcontractors work to achieve outcomes and all major subcontract variations .
• Monitor progress, ensuring that work quality and techniques are of high standard and report regularly on project performance and cost against company objectives.
• Evaluate sub-contractors/suppliers’ performance.
• Implement standard rules and regulations as well as upgrade and improve working methods.

Requirements

Minimum 8 years experience in supervision of major underground / PUB or LTA project.

Preferably with DTSS, JEL, CRL, DTL / TEL experience.

Qualified SPM must have LTA railway and or TBM project reference.

Degree in Civil Engineering accredited with Singapore PE Board

@ [email protected]

• Company: Dairy and Nutritional Product
• Location: Jurong East (Nearest MRT Station)
• AWS + Variable Bonus
• WFH (Once a week)

Job Description:

• Ensure regulatory compliance for the company’s products in the B2B segment, and develop regulatory strategies to achieve product registrations and business goals in the APAC region in a timely manner.
• Represent the company in relevant professional associations and regulatory agencies; participate in government agency inspections as needed.
• Maintain a comprehensive understanding of the company’s product portfolio.
• Liaise and negotiate with relevant regulatory authorities and agencies.
• Stay updated on changes in regulatory legislation and guidelines.
• Visit customers with the sales team to explain relevant regulatory frameworks and information; attend industry shows and meetings.
• Coordinate and conduct training sessions for company employees on new regulatory topics.
• Collaborate with other departments, including the B2B sales team, headquarters in Japan, and other company entities in the US, EU, and Asia, as necessary.
• Communicate with key contacts at the headquarters in Japan to obtain necessary data for customer reports or projects.
• Review and approve marketing and sales materials to ensure compliance with regulatory requirements.
• Perform any other ad hoc duties as assigned.

Job Requirements:

• Experience with Salesforce: Use a minimum number of years on Salesforce.
• Education: Minimum of a Bachelor’s Degree in Food Science, Nutrition, or related fields with 3+ years of relevant regulatory experience.
• Technical Skills: Ability to independently design and execute regulatory projects.
• Interpersonal Skills: Excellent interpersonal and networking abilities to build strong relationships with trade and regulatory associations.
• Customer Orientation: Customer service-focused and able to work effectively with diverse personalities.
• Regulatory Knowledge: Familiarity with food safety regulations.
• Familiarity in Functional ingredients (E.g. Probiotics, Peptides etc.) is a plus

Interested applicants please apply directly for further shortlisting review.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Jeffrey Koh Kok Ann

EA Registration No: R1770345

Pasona Singapore Pte Ltd

1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246

EA License No:90C4069

About the Company

Deutsche Telekom Global Business Singapore Pte Ltd is the international B2B division of Deutsche Telekom. We are addressing the network and connectivity requirements of globally operating companies through the design, implementation, and management of secure custom-designed solutions and related managed services ‒ whether it's SD-WAN, LAN infrastructure, Unified Communication & Collaboration, or Security (including SASE).

We help our customers build future-proof foundations for their digitalization strategies. Through a consultative and vendor-agnostic approach ‒ backed by the most comprehensive partner ecosystem in the industry ‒ we ensure that our end-to-end solutions perfectly match our customers' business needs, providing them with the flexibility to grow. With decades of experience, we know how to operate networks and deliver connectivity globally.

About the Job

We are looking for an Account and Service Delivery Manager with strong customer service orientation, drive and passion to help enterprise customers achieve their digital transformation goals.

You will help to establish Deutsche Telekom as a critical business partner, building a sustainable reputation around our solutions and in the way we do business and drive our growth in the Asia region. This business-critical role develops corporate relationships, drives growth opportunities and delivers positive outcomes for our customers and organisation. It will also significantly contribute and influence the overall sales strategy to succeed in Asia.

This is a great opportunity for a high achieving individual with the ambition and talent to grow their career within a leading global telecommunications company.

What will be your responsibilities:

· Strategically developing sales and account strategies for new key accounts and Global accounts;

· Steering the preparation of quotations and assuming responsibility for the entire sales cycle, from needs analysis through to steering after sales activities;

· Negotiating and concluding contracts at top management level;

· Strategically improving customer relationships; preparing for and following up on interactions with customers;

· Planning and carrying out measures to support, retain, and win back customers;

· Coordinating project/sales teams and functional units;

· Actively advising customers on and selling products, services, and complex, client-oriented solutions;

· Acting as a point of contact for the top management level regarding all contract- and product-related issues.

· Ensuring the entire service delivery process the best possible use and performance of the system for the customer; managing the entire life cycle of a service;

Highlighting the delivery performance in terms of professionality, quality, and costs, and agreeing quality and efficiency improvement measures;

· Taking account of additional legal, regulatory, country specific security-relevant requirements;

· Assuming responsibility for performing and complying with service level agreements through continuous monitoring of the KPIs and for initiating corrective actions;

· Holding SLA review meetings with customers on a regular basis;

· Acting as lead incident, lead problem, and escalation manager; Coordinating solutions to problems and settling disputes with relevant functional units;

· Assuming responsibility for conducting performance discussions with service providers and deriving measures to improve performance;

· Preparing service provider reviews by analyzing reports and devising templates, reports, and concept proposals.

· Managing complex projects;

· Any other tasks as assigned.

Profile of candidate

• Track record of managing global client relationships with identified opportunities for upselling and cross-selling;
• Strong understanding of TC services (SD WAN, SASE, Unified Communication & Collaboration, IPVN and other telecommunication products & Solutions) and in optimizing service delivery processes for efficient and effectiveness
• Excellent verbal and written communication to facilitate clear interactions with clients, partners and functional groups
• Proficient in prioritizing tasks to meet deadlines and service level agreements
• Flexible in responding to changing client demands and unexpected challenges
• Strong skills in managing and resolving conflicts that may arise during service delivery
• Team player, able to work effectively cross functionally with senior management and with local and cross border team members
• Excellent presentation and negotiation skills.
• Strong desire to win.

Other Requirements:

• Account Management and Service Delivery experience of minimum 10 years
• Preferably a varsity degree in engineering, business or economics
• Mandatory skills:
• Master Project Management (PMP/PMI)
  • ITIL4 Foundation

Job Description:

The Business Development Manager is integral to driving growth, strengthening customer relationships, and positioning the business for sustained success in the massage industry. By hiring a Business Development Manager, the beauty industry not only stands to expand but also improve client satisfaction and operational efficiency.

Key Responsibilities:

• Market Expansion: The Business Development Manager identifies and capitalizes on new market opportunities, helping the business broaden its client base and attract diverse demographics.
• Strategic Partnerships: This role focuses on building relationships with local salons, spas, beauty influencers, health and wellness centers, makeup artists, and beauty product suppliers, creating referral networks and co-branded marketing opportunities.
• Sales Growth: Developing and executing sales strategies to boost revenue, including introducing new services, packages, or membership programs, is a key focus of this position.
• Brand Awareness: The Business Development Manager enhances brand visibility through targeted marketing campaigns, social media outreach, and community engagement, attracting new clients.
• Client Retention: They create initiatives to foster client loyalty, such as loyalty programs or personalized follow-ups, ensuring repeat business and long-term client relationships.
• Market Analysis: Conducting research on industry trends, competitor activities, and customer preferences ensures the business stays ahead of the competition and adapts to evolving market conditions.
• Operational Efficiency: By identifying areas for improvement, they streamline operational processes and enhance the overall client experience.
• Training and Development: The Business Development Manager also implements training programs to enhance staff skills, ensuring consistent, high-quality service for clients.

Goals:

• Drive overall sales growth and expand market share.
• Strengthen brand reputation and foster customer loyalty.
• Cultivate community relationships and strategic partnerships.
• This role requires a mix of strategic vision, creativity, and hands-on execution to drive success and growth for the business.

Duration: 6 months

Role:

• Lead sales efforts in assigned regions.
• Develop and expand assigned markets.
• Generate and pursue sales leads.
• Provide weekly and monthly sales updates to management.
• Manage customer relationships, feedback, and complaints.
• Stay informed about market requirements and user needs.
• Drive sales activities for both existing and new channels.
• Actively participate in trade shows, trade advertisements, and other marketing communications activities.
• Prepare reports covering CRM, sales pipeline, activities, performance, and plans.
• Oversee bid management.
• Collaborate with the Group sales network to expand the commercial pipeline.
• Handle any other ad-hoc tasks assigned by the MD/Business Development Director.

Requirements:

• Background in technical or commercial fields.
• Strong commercial understanding and business acumen.
• Proven sales track record in the maritime industry (minimum 10 years’ experience).
• Experience selling to shipowners and charterers.
• Skilled in direct sales.
• Willingness to travel frequently.
• Proficient in verbal and written communication.
• Hunter mentality with strong closing skills.
• Experience selling software solutions.
• Knowledge of the shipping and offshore sectors.
• Experience in energy optimization within the maritime industry is an advantage.
• Experience in marketing and producing marketing materials is an advantage.
• Previous experience as a mariner is an advantage.
• Holds a tertiary education with a recognized degree qualification.

Job Description & Requirements

JOB DESCRIPTION

Job Title

Senior Manager (Japanese Business - Marketing)

Occupation

Senior Manager

Roles & Responsibilities

Principal Accountabilities:-

1. Lead and in-charge the Special Projects such as:-

a. To enhance the service quality of the Japanese Business;

b. To establish customer benefit services with vendors;

c. To introduce Japanese hospitality and culture to our employees, distribution channel, clients and society.

2. Report in Japanese regularly to our Head Office in Tokyo.

3. Underwrites and specialize in Marine Hull and other general insurance classes.

4. Provide customer service in Japanese to Japanese clients on their inquiries, requests, complaints and claims matters.

5. Provide Japanese language support to staff in other departments, where appropriate.

6. Provide administrative support.

7. Plan and organize visitations to clients (new business/renewal/claims happenings).

8. Develop good relationship with clients to maintain and enhance existing clients’ business.

9. Plan renewal strategies for Japanese corporate clients.

10. Prepare underwriting quotations to clients in accordance with the Company’s underwriting guidelines.

11. Prepare referral form, issue Cover Notes and collect of premiums.

12. Maintain clients’ details and information.

Job Requirements:-

1. Minimum Degree Holder qualification;

2. At least 10 years of experience in General Insurance industry;

3. Fluent in written and spoken English and Japanese for handling local and Japanese clients;

4. Good understanding of doing Japanese business;

5. Possess good interpersonal and communication skills;

6. Able to multi-task, and is a team player, conscientious, tactful and willing to learn new skills;

7. Organized and has the ability to work under pressure;

8. Able to work independently and interact with different levels of customers;

Good working knowledge of Microsoft Office application.

about company

I am currently working with a global IoT leader with strategic investments from Temasek Holdings. They deliver cutting-edge, sustainable IoT and AI technologies that power smart cities and industries worldwide.

Salary budget open. 1 HR round + 2 Tech rounds (conducted in Chinese). 5 days in office at CBD.

about job

• Responsible for the design of AI platform and related products, creating industry-leading AI platform products.

• Collaborate with R&D, testing, and other teams to plan, design, and develop vertical AI products based on the needs of multiple industries, ensuring timely product delivery.

• Deeply explore business and user needs, combining technical trends and competitive products to define valuable application scenarios, and produce scenario designs or solutions.

• Track user experience and feedback, continuously optimizing the product.

skills and requirements

• Bachelor's degree or higher, with over 5 years of product experience, including at least 2 years in AI products.

• Deep understanding of users, business, and technology, with the ability to accurately analyze business needs, identify suitable solutions, and align products with requirements.

• Possess systematic product architecture, product planning, and product implementation capabilities, with successful product design cases.

• Familiar with cross-team collaboration, strong communication skills, and a strong sense of ownership, self-motivation, and team spirit.

• Strong technical comprehension skills, with a grasp of basic concepts and technologies related to the AI field.

• Chinese speaking required as you need to liaise with Chinese stakeholders who can only speak and write in Chinese

To apply online please use the 'apply' function, alternatively you may contact Stella at 96554170 (EA: 94C3609 /R1875382)

Job Description:

• Global Polyolefin & PVC Plastics trading business.
• Match the suppliers and customers in the world.
• Development of new supply sources and customers.
• Planning a global plastic trading strategy.
• Manage the activity of the section, and develop and execute strategic plans to achieve sales targets.

Job Requirements:

• Handling Polymer Sales (PP, PE, PVC).
• Target Market: China, Southeast Asia.
• Experience in Sales and Marketing. Polymer experience add merit.
• Understand about Futures add advantage. Basic knowledge in Shipping Logistics And Finance payment terms.
• Excellent knowledge in IT skills (Microsoft Word, Excel, Powerpoint).
• Strong interpersonal skills with demonstrated ability to build rapport and maintain a good relationship with Management, superiors, Subordinates and local/overseas counterparts.
• Challenging, open-minded, sensitive and able to work in a multicultural environment

Job responsibilities:

1. Execute the company's sales business, implement sales procedures, and develop the market;

2. Responsible for contacting customers, preparing quotations, participating in business negotiations, and signing contracts;

3. Responsible for sales document review, settlement, after-sales service, etc.;

4. Develop new customers and maintain old customers;

5. Organize and archive business-related materials, and report on related business work.

Job requirements:

1. Have work experience related to lighting and power supplies

2. Have certain sales ability and be able to complete sales independently

3. Be enthusiastic, cheerful and generous, good at business negotiations, and have a strong sense of professionalism

Company address:

Paya Lebar Square

Contact information:

Whatsapp: 83990655

Email: [email protected]

Responsibilities

• The Service Delivery Manager is responsible for managing all aspects of day-to-day Service Delivery Support.

• The Service Delivery Manager will work closely with all operational areas of their assigned accounts/business units, in particular with all Lines of Service.

• Ensure Incident Management processes are followed effectively (ie SRT’s escalation and notification).

• Process management and co-ordination for PI’s and RCA’s for incidents affecting their respective customers, in conjunction with the Problem Management Co-ordinator, ensuring the appropriate Business’ implement actions to prevent reoccurrences of the same issue.

• Monitoring service delivery and Service Level Agreements (SLAs), ensuring that obligations are met, issues escalated and prioritised.

• Co-ordinating Change management activities as required.

• Working in conjunction with Service Lead to identify, implement and drive service improvements to increase customer satisfaction.

• Assist the Service Lead with resource demand forecasting to effective delivery of end-to-end services

• Work in conjunction with the Service Lead to identify, implement and drive service improvements to increase customer satisfaction.

• Work with Business to integrate new, enhanced and existing service offerings for the account.

• Supply input to the customer Annual Technology Plan.

• Assist with providing the customer IS team and LOS with relevant reporting and trend analysis statistics to pro-actively support and improve the customer business.

Requirements

• Minimum - Bachelor’s Degree in Information Technology/Information Systems/Computer Science, Business IT or other equivalent university degree.

• At least 5 – 6 years of IT Outsourcing experience in the combination of the following fields:

• Technical Infrastructure implementation,

• Project management skill set,

• A full and broad understanding of the IT Outsourcing Services and operation coordination skill set

• People management skill set

Licence no: 12C6060

[Job ID: 673527]

Responsibilities:

• Lead and manage the daily activities of business solutions/sales executives. Supervise, train, and guide the sales team to meet sales targets.
• Identify key prospects, negotiate deals, and establish appropriate sales terms.
• Provide guidance, support, and solutions to any challenges faced by the team.
• Monitor the progress and activities of the Sales Executives to ensure targets are met.
• Deliver product and sales training to the team.
• Gather market insights from Sales Executives’ feedback.
• Coordinate with various departments, including Service and Delivery, to ensure seamless customer service.
• Visit customers to track the progress of demonstrations and gather feedback.
• Review individual performance of Sales Executives, offering motivation and encouragement to achieve sales goals.
• Conduct weekly brainstorming sessions with the team to develop strategies and plans to improve sales performance.

Requirements:

• At least 5 years of experience in sales.
• Proven leadership skills with the ability to drive and motivate sales teams.
• Proactive, resourceful, and a proven track record in sales.
• Effective communication skills, with the ability to interact with people at all levels.
• Self-motivated, results-oriented, and customer-focused, with strong interpersonal skills.
• Possess own transport

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

Project Engineer/Manager (M&E)

Responsibilities

• Supervise testing and commissioning of electrical equipment on-site and review site acceptance test reports.
• Review Single Line Diagrams and Electrical Schematic Drawings.
• Assist with inspections for electrical equipment installation.
• Participate in site activities and meetings with clients and contractors.
• Complete tasks assigned by the Commissioning Lead as needed.

Job Requirements

• Diploma in Electrical Engineering is required.
• Minimum of 2 years of local experience in a related field.
• Must be proactive and able to handle multiple tasks in a fast-paced environment.
• Experience with MV/LV electrical equipment (installation, testing, commissioning, maintenance testing) is a plus.