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Role: Production Support Analyst

Job Requisition Number: JR44423

Job Level: 6 - 9 years of relevant experience (L3)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities

· Provide 24x7 production support onsite / offsite.

· Investigate production issues, determine production defect severity and provide workaround to user if feasible to move business forward

· Manage and respond to users on timely manner.

· Log incident ticket for production issues and user queries

· Provide necessary information needed for further investigation to next level support (L3) to proceed with fix

· Prioritize defects and plan for production release based on defect criticality or align with quarterly release

· Follow up on defect and incident closure and meet incident closure KPI

· Share production defect support learning with QA team and development team to improve application quality and minimize future defects

· Make sure system availability as per respective agreed SLA

· Support EOD batch run

· Perform annual Disaster Recovery (DR) exercise for supported applications

· Provide support to System Engineers on server level patches / upgrade as and when applicable

· Ensure proper knowledge transfer (KT) from project / development team before enhancement release

· Ensure application documentation is properly updated for each production release

Key Requirements:

Education:

· Bachelor’s degree in computer science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· At least 10 years of Mainframe experience.

· At least 5 years of solid Base CARDLINK (Credit and Debit Card System) hands-on experience.

· Cards and payments domain Knowledge.

· Expert knowledge and experience in COBOL, JCL, VSAM, CICS, MQ Series, Ezytrieve.

· Expert knowledge and use of Mainframe tools such as; Control-M, Endevor, File-Aid, Control-M.

· Prior application or production support experience is a plus

Technical Skills

· Mainframe, Cardlink

· COBOL, JCL, VSAM, CICS, Ezytrieve

· Microsoft Office.

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

We are seeking a talented HR System Analyst with a strong IT background to join our dynamic team.

Responsibilities:

• IT Systems Integration:
  • Collaborate with IT department to ensure seamless integration of HR systems (e.g., HRIS, payroll, performance management) with the company's overall IT infrastructure.
  • Troubleshoot technical issues related to HR systems and provide timely solutions.
  • Collaborate with stakeholders to gather requirements and ensure that the HR system meets their specific needs
  • Deliver training programs to staff on how to effectively use HRIS systems

• Data Management and Reporting:
  • Ensure data integrity and accuracy within the HRIS system, including data entry, validation, and reporting
  • Utilize HR data to generate meaningful reports and insights for strategic decision-making.
  • Analyze HR metrics to identify trends, areas for improvement, and potential cost savings.

• Process Automation:
  • Identify opportunities to automate HR processes using technology to improve efficiency and accuracy.
  • Implement and maintain automated workflows and systems.

• HR Operations Support:
  • Provid HR operations support ie) employee onboarding, offboarding.
  • Ensure compliance with relevant employment laws and regulations.

• Stakeholder Relationship Management:
  • Build and maintain strong relationships with stakeholders, understanding their unique HR needs and providing tailored solutions.
  • Proactively address stakeholders inquiries and concerns, ensuring a high level of internal customer satisfaction.

Qualifications:

• Bachelor's degree in Human Resources, Information Technology, or a related field.
• Strong understanding of HR processes, best practices and employment laws
• Experience with HR information systems (HRIS) and other HR technology tools.
• Proven ability to analyze data and generate actionable insights.
• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical abilities
• Ability to work independently and as part of a team.

EA License No: 96C4864

Reg. No.: R24122513

• Extract and clean the data from various data sources to generate daily, weekly and monthly reports.
• Writing SQL queries to retrieve information quickly.
• Fulfil ad-hoc data request from client and management.
• Work / Collaborate with Developer(s) to automate reports
• Liaise with client on data related queries
• Analyze contact center performance metrics, including call volume, response times, and customer satisfaction scores.
• Develop and maintain dashboards and reports to monitor key performance indicators (KPIs).
• Identify trends and patterns in data to inform operational improvements and strategy.
• Collaborate with management and other departments to develop actionable insights and recommendations.
• Support the implementation of process improvements based on data findings.
• Ensure data integrity and accuracy.
• Assist in forecasting demand and capacity planning based on historical data trends.
• Stay updated on industry best practices and emerging technologies in data analysis.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment.

Qualifications and Skills:
• Minimum Bachelors in Business, Computer Science, Mathematics, Data Analytics, or a related field.
• At least 1 to 3 year of experience building reports using Excel, SQL AWS Quick sight or any other business intelligence and data analytics tools.
• Proficiency in data analysis tools (e.g., Excel, SQL, Python) and data visualization software (e.g., Tableau, Power BI).
• Proven experience in data analysis, preferably in a contact center environment.
• Strong communication and presentation skills
• Proactive and able to work independently with minimum supervision.
• Excellent time management with strong critical thinking and ability to handle pressure.
• Detail-oriented with a strong focus on accuracy and data integrity.
• Familiarity with statistical analysis and modeling.

• Ideal candidates to have contact center experience (preferred)

• Working location at Suntec

JOB DESCRIPTION :-

• Implement and enhance Group AML/CFT Policy, Standards and operating procedures & controls;
• Execute change impact assessment, develop a Change Management plan, including communication and training plans to ensure the message reaches all impacted users to improve knowledge and risk culture;
• Drive, manage and coordinate end to end developments, process and controls and oversee its implementation for Singapore and the Group entities;
• Provide compliance advisory support to business units and compliance officers across the Group;
• Conduct risk assessment exercises required under the Group AML/CFT program (such as Enterprise-Wide Risk Assessment, Compliance Risk Self-Assessment, benchmark of regulations etc.);
• Perform compliance testing/monitoring on Group entities to determine standard & quality of compliance;
• Determine root cause of issues/findings from audits/inspections and ensure timely resolution;
• Prepare risk management reports for submission to various stakeholders;
• Ensure timely and appropriate action on matters where ML/TF activities suspected;
• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;
• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks; and
• Highlight any potential concerns/risks and proactively shares best risk management practices.

JOB REQUIREMENTS :-

• Degree in Finance/ Commerce/ Economics/ Banking/ Law/ Engineering from a recognized university or tertiary institution;
• At least 1-3 years relevant working experience in the area of AML/CFT, compliance, internal audit or risk management in financial services industries;
• Broad knowledge of business, products and operations of the financial services industries (either banks, insurance and capital market firms), familiar with AML/CFT regulatory requirements and international standards;
• AML specialist certification with a recognized institution/association will be an advantage;
• Good interpersonal & communication skills, able to handle difficult situations, adaptable to fast-pace environment and able to work under pressure to meet tight deadlines;
• Good analytical, conceptual and problem solving skills;
• Resourceful, proactive and able to work independently as well as in a team;
• High level of integrity, takes accountability of work and good attitude over teamwork; and
• Takes initiative to improve current state of things and adaptable to embrace new changes.

Job Description

• Industry/ Organization Type: IT/ Consultancy Firm
• Position Title: Business Analyst
• Working Location: Upper Thomson
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $5,000 + Bonus
• Duration: 2 years contract (Renewable/ Convertible to Perm)

Key Responsibilities

• Analyze and synthesize information from business users.
• Identify the true needs of stakeholders beyond their expressed desires.
• Define detailed requirements, diagnose business problems, and clearly state what is needed to resolve these issues.
• Develop a business case outlining the approach to address the problem, the costs involved, and the expected benefits for the organization.
• Ensure alignment between business needs and the capabilities of the solution, continuously verifying that changes meet expected business benefits and that the business case remains relevant.
• Facilitate communication across organizational units.
• Collaborate with the development team and solution architect to design and define the solution.
• Act as a liaison between business users and application developers.

APPLY NOW!!!

• Minimum Diploma in Computer Science, IT or relevant field.
• At least 2 years of experience working in a similar position
• Possess good understanding of networks, databases and other technology
• Able to start work immediately or within short notice

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68917 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Zenith Infotech (S) is a Tech Recruitment firm with 27 years of experience in Singapore, supporrting clients in terms of ICT Consultant placments.

Currently we are looking out for a Data Analyst with 3 years of experience, best working in Contact Center enviornment before or presently.

Responsibilities :

• Extract and clean the data from various data sources to generate daily, weekly and monthly reports.

• Writing SQL queries to retrieve information quickly.

• Fulfil ad-hoc data request from client and management.

• Work / Collaborate with Developer(s) to automate reports

• Liaise with client on data related queries

• Analyze contact center performance metrics, including call volume, response times, and customer satisfaction scores.

• Develop and maintain dashboards and reports to monitor key performance indicators (KPIs).

• Identify trends and patterns in data to inform operational improvements and strategy.

• Collaborate with management and other departments to develop actionable insights and recommendations.

• Support the implementation of process improvements based on data findings.

• Ensure data integrity and accuracy.

• Assist in forecasting demand and capacity planning based on historical data trends.

• Stay updated on industry best practices and emerging technologies in data analysis.

• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment.

Qualifications and Skills:

• Minimum Bachelors in Business, Computer Science, Mathematics, Data Analytics, or a related field.

• At least 1 to 3 years of experience building reports using Excel, SQL AWS Quick sight or any other business intelligence and data analytics tools.

• Proficiency in data analysis tools (e.g., Excel, SQL, Python) and data visualization software (e.g., Tableau, Power BI).

• Proven experience in data analysis, preferably in a contact center environment.

• Strong communication and presentation skills

• Proactive and able to work independently with minimum supervision.

• Excellent time management with strong critical thinking and ability to handle pressure.

• Detail-oriented with a strong focus on accuracy and data integrity.

• Familiarity with statistical analysis and modeling.

• Lead high-impact digital initiatives and new projects in a global environment
• Work with global insurance player and cross-functional teams to create innovative solutions that enhance customer experience.
• 12 Months contract role - with a potential to extension/conversion to permanent role based on the performance

Role Overview:
The Business Analyst will be responsible for driving the development and delivery of innovative digital solutions that enhance how customers purchase, self-serve, and interact with digital platforms. This role involves identifying and analyzing business challenges, customer needs, and market trends, then translating them into clear, actionable requirements. The Business Analyst will collaborate closely with product, platform, delivery, and technology teams to design, implement, and adopt digital solutions, ensuring alignment with business goals and customer expectations.

Key Responsibilities:

• Manage the scope and requirements for digital projects and platform rollouts, collaborating with industry partners across the APAC region.
• Work with business analyst teams to define and prioritize requirements for product and feature launches.
• Facilitate requirement workshops to capture and finalize business needs.
• Collaborate with design teams to define customer journeys and user experiences for both standalone and embedded digital solutions.
• Own the creation of feature specifications and reusable documentation for defined products and propositions.
• Work closely with business stakeholders and product owners to evaluate pain points, opportunities, and requirements, ensuring solutions meet business needs.
• Collaborate with product/platform teams to understand vision, roadmap, and value propositions, translating these into clear business requirements.
• Collect, document, and communicate business requirements in the form of BRDs, FSDs, epics, and user stories.
• Prioritize user requirements based on business impact, urgency, and product roadmap alignment.
• Ensure seamless communication of business needs to technical and delivery teams, ensuring high-quality and timely delivery.
• Perform due diligence across the product/project lifecycle, ensuring compliance with technical solutions, dependencies, and risk management.
• Assist in project delivery management, balancing multiple projects across the lifecycle.

Skills & Experience:

• Degree or equivalent qualification.
• 6+ years of experience in digital delivery within a Business Analyst role, ideally in an Agile environment.
• Prior experience in the insurance industry and with insurance products.
• Strong technical business analysis skills with a focus on system interactions, mapping, and documentation.
• Strong understanding of the claims lifecycle process.
• Good to have any Formal Business Analysis and Agile certifications
• Understanding of product/platform lifecycle management, particularly in web/mobile technology, with a focus on user journeys and customer experience.
• Knowledge e-commerce, customer servicing and digital sales is a plus.
• Experience with tools like Jira, Confluence, MS Projects, and MS Office Suite.
• Excellent analytical and problem-solving skills with the ability to communicate complex business issues to both technical and non-technical stakeholders.
• Ability to work in a fast-paced, multi-project environment, managing tight timelines and evolving priorities.
• Ability to independently drive initiatives, think strategically, and lead cross-functional teams.
• Strong facilitation and stakeholder management capabilities.

Argyll Scott Consulting Pte Ltd

Enyorra Private Equity Pte Ltd is a Singapore headquartered private equity firm that focuses on Sustainability and Impact investing in Asia.

We are expanding and would like to add a Finance Officer / Accounting Analyst to join our Finance and Operations team. The ideal candidate should be a graduate or a diploma holder with at least 1 year of relevant professional experience and is keen to build a long-term career in the private equity industry. The role will report to the Head of Finance and Operations.

Duties and Responsibilities:

· Perform daily accounting tasks including arranging payments to vendors, overseas and local expenses staff claims, billing of invoices, preparing vouchers, journal entries in timely manner

· Prepare month-end closing including preparing accounts schedules, bank reconciliations, inter-company reconciliations and management reporting

· Support year end closing and audit

· Handle quarterly GST submissions

· Prepare financial forecasts and budgets

· Prepare payroll and CPF submissions

· Liaise with various parties for reports, e.g. bankers, external auditors, tax advisors/agents, company secretary, fund administrators and other statutory bodies/government authorities as necessary

· Assist in compliance with relevant statutory acts and deadlines

· Maintain good documentation and filing system

· Assist in various ad-hoc special projects and initiatives

· Assist in handling general office finance & operations duties

Requirements:

· Bachelor’s degree in Accountancy from a recognised tertiary institution or Diploma in Accountancy from a recognized polytechnic

· At least 1 year experience in handling full sets of accounts

· Strong command of written and spoken English and fluency in at least one other Asian language would be preferred.

· Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)

· Well organized, logical and meticulous with strong attention to details, discreet

· Ability to multi-task and thrive in a fast-paced environment similar to that of a start-up

• Self-starter, able to work independently
• Strong analytical, problem-solving and interpersonal skills
• Team player with initiative, willingness to learn

· Candidates with relevant prior work experience from asset management firms, family offices or private equity firms will be viewed favourably

· Singapore Citizen or Permanent Resident preferred

· Suitable candidates with relevant experience may be offered the Accounting Analyst position

Only Singapore citizens, permanent residents and candidates with permit to work in Singapore without the Company’s sponsorship should apply. Interested applicants, please send your CV with a cover letter to [email protected].

Only shortlisted candidates will be notified.

Job Description

• Consolidate financial data including from the Company, subsidiaries, and joint venture entities.
• Preparation, review and analysis of consolidated financial statements including required disclosure notes for financial instruments and transactions and M&A deals
• Coordinate with auditors and provide the required support during the audit/review process of financial statements including assisting with queries arising from audits by external audit firms.
• Provide Joint Venture, M&A integration support from a financial statement perspective.
• Record, and report the results of operations for both internal and external financial reporting purposes
• Oversees and executes day to day accounting of activities that include but is not limited to time deposit, intercompany loan, FX hedging, derivative, supply chain financing, cash pooling, accounts payable, accounts receivable, dividends, reconciliations, maintaining charts of account, etc... and financial management and accounting control related tasks.
• Maintain the company’s Accounting Policies, ensuring compliance with IFRS and group requirements.
• Provide ad hoc financial expertise as required.
• Provide accounting technical guidance
• Identifies and researches the appropriate accounting treatment for new transactions and business initiatives.
• Monitors compliance of financial accounting standards, tax regulations, and ensuring effective internal controls over financial reporting processes.
• Review transaction/investment/M&A agreements and related Technical Accounting papers
• Review treasury activity agreements including but not limited to time deposit, intercompany loan, FX hedging, derivative, supply chain financing, cash pooling, and assess related technical accounting requirements.
• Analyzes the impact of new accounting policies and principles on the Company's financial condition and on financial reporting and budgetary systems.
• Research accounting literature to address current issues involving accounting and financial reporting.

Requirements

• Bachelor’s Degree in Accounting, Master’s Degree is desirable.
• Professional Certificate: CPA (USA ONLY) or ACCA or Chartered Accountant trained from Big 4
• Minimum of 15 years of relevant experience which may include financial statement consolidation, financial analysis, financial statement preparation, accounting research, mergers and acquisitions, taxation, Accounting for Foreign Exchange Hedges, and accounting for Loans.
• Extensive knowledge of accounting policies and procedures established pursuant to International Financial Reporting Standards (IFRS)
• Experience/knowledge in IFRS 10 “Consolidated Financial Statements”, IFRS 11 “Joint Arrangements”, and, IAS 28
• “Investments in Associates and Joint Ventures” with professional industry experience in accounting for transactions/investments/M&A (preferably oil & gas industry).
• Knowledge of IFRS 9 “Financial Instruments” with banking experience in with professional experience in the banking/insurance industry and related accounting (e.g. time deposit, intercompany loan, FX hedging, derivative, supply chain financing, cash pooling).
• Proficiency in both oral and written English.
• SAP or equivalent Enterprise Resource Planning (ERP) systems experience is highly desirable.
• Experience leading transformation projects, process streamlining, and demonstrating ability of planning, prioritizing, and coordinating the team’s workload to ensure meeting critical deadlines.

Working Location: Pulau Bukom

Working Days: Monday to Friday

Salary: $3,000 to $3,500 per month

Contract Duration: 1 year

AWS: 1 month for every 12 months continuous service

Responsibilities:

• Ensure compliance to HSSE standards and requirements to make Shell Bukom a safe place to work, and accountable for all assigned which includes and not limited to design, adaption, and implementation of HSSE control framework, procedures, and practices in Shell.
• Perform field observations of contractor worker productivity on site by collecting productivity measurements data throughout the whole day until completion of work via Activity Analysis or other similar productivity measurement method. This observation to be done across maintenance, TA, and project construction.
• Accountable for ensuring sampling occurs on regular frequency to ensure holistic representative of the data at site and ensure that the observations size is large enough for the population of the work disciplines performed.
• Carry out site checks across functions to ensure that the data are verified and accuracy of data.
• Carry out check against contractor productivity measurement data to ensure consistency and validity of data compare to Shell internal observation.
• Compiles and distributes daily and monthly reports to stakeholders. Analyse the data gathered from the observations and identify and highlight root cause of low productivity, blockers, and area of improvement.
• Propose and work with relevant stakeholders to remove obstacles that is causing inefficiencies at site to ensure Productivity is improved at site.
• · Support Bukom MTAC activities and drive & promotes continuous improvement across MTAC and with the stakeholders, to achieve Productivity and Cost Competitiveness in all MTAC activities.
• Support any training/coaching on Activity Analysis for new observers.
• Carry out any other related duties as & when required.

Experience & Qualification Required:

• Diploma or NITEC
• Minimum of 3-5 years of work experience in the oil or petrochemical industry in area of productivity and continuous improvement or site work
• Able to work in a team and independently.
• Self-driven and motivated with new/creative ideas for continuous improvement.
• Good stakeholder management
• Possess analytical & influencing skills.
• Proficient in English Language and IT Skills such as Microsoft Word, Excel, Power BI, and Power Points.

Duration: 7- Months Contract, Starting in Jan 2025

Client Background

This leading global real assets investment management firm operates independently as an affiliate of a major commercial real estate services and investment firm. With an investor-operator culture, the firm aims to provide sustainable investment solutions across various real asset categories, geographies, risk profiles, and execution formats, ensuring that its clients, users, employees, and communities thrive.

Responsibilities:

• Support the preparation of customized investor reports, both quarterly and on an ad-hoc basis.
• Contribute to internal reporting, which includes investment summaries, valuations, available funds, and various analytical insights.
• Maintain the database of service providers.
• Update the sustainability and Green Certifications databases for the main APAC fund.
• Assist with the annual data collection and submission process.
• Help with the annual MAS survey submission.
• Perform other assigned tasks as needed.

Requirements:

• Bachelor's degree Finance, Economics, Business or a related field with minimum 3 years experience of relevant experience
• Strong quantitative and analytical skills to assess investment opportunities and performance metrics.
• Solid understanding of financial markets, investment products, portfolio theory, and risk management principles.
• Proficiency in financial modeling and analysis tools, such as Excel, as well as experience with portfolio management software and databases.

Email: [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Nurul Amirah | Registration No: R22108940

Job Title: Strategic Marketing Analyst

Job Description:

We are seeking a creative and results-driven Strategic Marketing Analyst

to oversee our social media strategy and execute organic and paid advertising campaigns. The ideal candidate will have a strong understanding of various social media platforms, as well as experience with Google Ads and Meta Ads (formerly Facebook Ads).

Key Responsibilities:

1. Social Media Strategy:

- Develop and implement a comprehensive social media strategy to enhance brand visibility and engagement.

- Create and maintain a content calendar that aligns with marketing goals and key events.

2. Content Creation and Management:

- Design, create, and curate engaging content for social media platforms (Facebook, Instagram, Google, etc.).

- Able to produce designs and copywriting to produce high-quality content.

3. Organic Social Media Management:

- Monitor social media trends and audience behavior to optimize organic reach.

- Engage with followers, respond to comments/messages, and foster community interaction.

4. Paid Advertising:

- Plan, execute, and manage paid ad campaigns across Google Ads and Meta Ads.

- Conduct keyword research, audience targeting, and A/B testing to improve campaign performance.

5. Analytics and Reporting:

- Analyze social media metrics and campaign performance data to track effectiveness and return on investment (ROI).

- Prepare regular reports and present insights to the marketing team and stakeholders.

Qualifications:

- Bachelor’s degree in Marketing, Communications, or a related field.

- 3+ years of experience in social media management or digital marketing.

- Proven experience with Google Ads and Meta Ads, including audience targeting and campaign optimization.

- Strong understanding of social media platforms, best practices, and emerging trends.

- Excellent written and verbal communication skills.

- Proficiency in analytics tools (e.g., Google Analytics, social media insights).

- Creative mindset with strong project management and organizational skills.

- Ability to work independently and as part of a team.

Preferred Qualifications:

- Experience with additional advertising platforms (e.g., Meta Ads, google Ads) is a plus.

- Familiarity with graphic design software (e.g., Adobe Creative Suite, Canva) is advantageous.

Salary: Competitive salary based on experience and qualifications [can be discussed].

Location: [Remote or hybrid]

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for a Business Analyst

Internal Code: A24091

What will you do?

The IT Application BA shall be involved in strategizing and implementation of the project and initiatives involving the requirement study, procurement, testing, management, implementation, and maintenance support of applications.

You will be working in a Healthcare-domain Project.

What are we looking for?

• Minimum of 5 years of IT Application Business Analyst experience
• Practical experience with Agile Methodologies, tools and delivery.
• Recent experience in implementing any product/project (mobile apps and/or website)
• Good understanding of Cloud Technologies and have attended the related fundamental Cloud Technology trainings
• Experience in Vendor and Contract Management, Change Management/Service Request Management, Problem/Incident Management will be an added advantage
• Strong product/project management skillsets (good in planning, tracking, review of deliverables and efforts)
• Ability to review technical solutions and efforts
• Experience in working in Singapore Government Projects
• Experience in supporting/implementing projects with databases ie Oracle and/or Postgres Database, middleware: weblogic or JBoss or Tomcat as well as exposure in automated software testing
• Strong analytic, conceptualization and problem solving skillsets
• Strong communication skills, both oral and written and able to pitch to engage stakeholders
• Relevant healthcare domain knowledge will be an added advantage
• Experience in supporting applications operations will be an added advantage
• Strong technical knowledge/skills will be an advantage

This is an opportunity to work in a Singapore Government Agency

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Overview:

OSI is seeking a Dynamics 365 F&O Business Analysis Manager for finance, takes an end-to-end, process-based approach to address key business challenges within the Financial area. As a Functional manager are challenged to understand and respond to clients' varied business and work with clients to rapidly enhance the internal capabilities needed to continuously improve operational and innovation performance. Our core offerings target different aspects of a client's value chain - both across the enterprise and at the intersections of assets, process, polices, and people delivering value.

As a Business Analysis Manager, in the Dynamics 365FO Practice you will use your strategy and operations consulting skills, business process knowledge, and other methodologies and tools to quantitatively analyze issues and drive solutions to transform our client's business.

Requirements:

Conduct Workshops and work meetings with the customer with the purpose of:

• Gather process and functional requirements as an input to application design.
• Lead process and functional design activities.
• Lead FIT/GAP Analysis for D365 FO.
• Lead application design and architecture components in D365 FO.
• Developing and testing detailed functional designs for business solution components and prototypes in D365 FO.
• Perform application design, configuration, test, and deploy activities.
• Planning and executing data conversion activities.
• Driving test planning and execution.
• Project and program management that exhibits leadership in process re-engineering and implementation of process, technology, strategy, and organizational change.
• Conduct Knowledge sharing sessions on the Microsoft Dynamics 365 functional Capabilities.
• Oversee Microsoft Dynamics 365 for Operations and Dynamics AX Technical Support team and manage the team on a day to day basis. The team is currently 5 team members and expected to grow to 8-10 persons.
• Lead a smooth transition from the Project Implementation phase Operations phase for projects and ensure good technical support is provided to the client.
• Monitor the team activities and work closely with the team for seamaless support to the customer, train and support work related issues.

Qualifications:

• Graduate in Finance domain and having at least 10 years of experience in D365 F&O.
• MBA / CA qualification is an added advantage.

The successful incumbent will be responsible for providing excellent investment advice for a dedicated group of investors, and will be the centre of a servicing ‘gold standard’. The key areas will cover all aspects of Wealth Management and in managing private client relationships which will incorporate investment analysis, client discussions, marketing and promotion.

A brief description of responsibilities as follows:

• Supporting the Client Advisers (RM) to provide excellent advice to high net worth clients & investors, maintaining a high standard of service quality in all work and output
• Partnering Client, Business Support and Third-Party Service Providers to ensure relevant product access as well as competitive pricing for clients
• Ensure all client portfolios are in-line with clients’ needs, objectives and risk appetite
• Provide market updates to clients, prepare reports related to the portfolio, as well as specific product performance
• Prepare investment reviews and periodic portfolio reviews, which include portfolio rebalancing and asset allocation calibration
• Responsible for the operation and maintenance of any in-house funds and portfolios
• Take ownership of proposals and follow ups new prospects
• Perform Periodic due diligence and ensure relevancy of clients’ documentations
• Adhering to the MAS regulatory requirements and achieving compliance standards at all times
• Develop strong hands-on understanding of the client services function. While this is not a day to day responsibility, complete understanding of client services function is critical for the incumbent to succeed in this role

Skill Requirements of the Position

Personal and Social

Must be a strong team player and possess excellent inter-personal skills, with an ability to integrate quickly into an established team and communicate closely with team members, most importantly with the firm’s clients and investors.

The incumbent will be expected to show initiative, be assertive and highly independent in their work. Strong communication skills, a highly pleasant demeanour, the ability to take on responsibility and ownership are must haves.

Professional and Technical

Min 2-3 years of relevant experience from wealth management or private banking areas.

A keen interest in the regional wealth management industry – an aptitude to service the needs of UHNW/HNW clients: mainly Expatriate, Singaporean, Malaysian, and other client groups is essential.

A strong understanding of complex client requirements, acting as the clients’ key interface in direct interactions and communication

Sound knowledge of banking products and services including investment products such as mutual funds, equities, bonds, ETF’s and treasury products. Proficiency with financial tools such as Bloomberg and Microsoft Excel required. Knowledge in VBA and other programming language such as SQL preferred but not necessary.

The incumbent must have strong analytical, written and spoken English skills. Relevant banking &/or finance qualifications will be highly regarded.

Regulatory Requirement

All necessary qualifications as required by the MAS must be acquired within a 6month period from commencement of employment.

JD:

Requirement Gathering, Analysis, Confluence/Microsoft Visio, SDLC, Application Security, Testing. Stakeholder/Business user management.

a) Offer support in managing, maintaining, and testing IT application systems, ensuring their efficient operation and functionality;

b) Collaborate with business stakeholders and work closely with external parties, ICT providers or government agencies for systems operational and maintenance works and new initiatives/enhancements;

c) Provide advisory role and guide team members on development of IT solutions to meet business and Authority’s needs;

d) Maintain Project Management Office, track documentation and monitoring of progress;

e) Co-ordinate and facilitate the audit reviews that can be conducted by party authorized by the Authority;

f) Review project deliverables (e.g. monthly project report, log review for privileged user access, test plan, test reports, application design/ code) to ensure the completeness for acceptance; and

g) Ensure that the delivery of the project is compliant with relevant policies and guidelines and to identify and close any compliance gaps.

Primary Skills - GCC 2.0 Azure/ Microsoft Azure, Java, Sharepoint/Opentext/Box,

Seconadary skills - PMO, Audit & Compliance.

Responsibilities:

• Partner with Bank’s IT and wealth management stakeholders to understand and document business needs, analyze processes, and identify improvement opportunities
• Understand current systems and workflows, proposing optimized solutions that align with business goals and compliance standards
• Collaborate with IT and development teams to ensure the technical solutions meet business requirements
• Develop and document detailed business requirements, use cases, process flows, and functional specifications
• Define UAT test cases to test the business requirements
• Review of data and work to improve on data quality
• Facilitate workshops, meetings, and presentations to capture requirements and communicate project updates to stakeholders
• Act as a liaison between business units, technical teams and developers throughout the project lifecycle, ensuring alignment and addressing any challenges

Requirements:

• 8-10 years of experience as a Business Analyst, with a focus on client life cycle management - wealth management or financial services.
• Proven experience working on technology-driven projects
• Good understanding of wealth management products such as investment funds, portfolio management, retirement planning, and advisory services.
• Experience with Agile software development methodologies and business analysis tools (JIRA, Confluence, etc.).
• Knowledge of data analytics, business intelligence (BI) tools, and reporting platforms is an advantage.
• Excellent communication skills, with the ability to work collaboratively and present complex information to non-technical stakeholders.
• Updated on industry trends, regulations, and technological advancements in wealth management
Expectations:
• Ability to work independently and as part of a cross-functional team in a dynamic environment.
• Strong problem-solving skills and a proactive approach to identifying business needs and delivering solutions.
• Detail-oriented with a commitment to delivering high-quality, accurate, and compliant business solutions.
• Flexibility to adapt to changing business priorities and to manage multiple projects simultaneously.
• Willingness to continuously learn and keep abreast of industry changes, regulations, and technology trends in wealth management.

We are a prominent single-family office, seeking an Senior Investment Operations Analyst to join our team in Singapore to manage a diversified multi asset investment portfolio for the family.  We are looking for an experienced individual to support the team in the administration of funds, performance reporting and wider operational support. 

The Role

Our team is small, so you will need to be flexible, pragmatic and solutions oriented.  You will be responsible for investment administration, specifically investment performance reporting, investment execution and custodian management.  Main responsibilities include:

Investment Performance Reporting

·         Prepare standard monthly performance reports including collation of external investment manager reports and valuation statements.

·         Prepare quarterly performance reports, updating IRRs and multiples for illiquid funds.

·         Reconcile performance reports to custodian statements and management accounts.

·         Collate capital call/distribution notices and update illiquid funds records.  Reconcile outstanding commitments and capital call amounts to the actual notices.

·         Prepare monthly reconciliation of cash flows to investment movements.

·         Prepare ad-hoc performance analyses including asset class attribution and external benchmark comparisons.

·        Use of Bloomberg to acquire market or index data.

Investment Execution

·         Oversee the full trade life cycle and ensure the team is aligned for authorizations.

·         Follow through on investment decisions ensuring accurate and timely execution by brokers and custodians.

·         Coordinate investment execution, eg completing subscription forms, compiling KYC documentation and obtaining director signatures.

·         Liaise with the custodian to instruct investment subscription and ensure cash settlement.

·         Collate and review contract notes received directly from fund’s administrator and/or the custodian.

·        Manage transactions during the life of an investment, eg capital calls.

Custodian Management

·         Liaise with the custodian to ensure the provision of timely and accurate data on investments, including valuations, for group financial reporting.

·         Review data input in the custodian’s custody/reporting system.

·        Reconcile fees charged by the custodian.

General

·         Drive management of large BAU items such as reporting and taking ownership of delivery timelines.

·         Provide day-to-day guidance, mentoring and training of juniors.

·         Take initiative to lead and drive projects, improving operational efficiency and investment reporting.

·         Liaise with members of the CFO team, auditors and administrators for the year end audit.

·         Liaise with Head of Internal Audit and external auditors to support internal audit of investment activities.

·         Develop and maintain positive working relationships across the company and other family office entities.

·         Commit to developing yourself within your role, undergoing training where necessary.

·        Proactively promote and maintain high standards at work – taking the initiative to resolve and/or draw attention to areas that don’t meet required standards or any issues that arise.

Qualifications/Experience

·         Strong academic background with demonstrated analytical capabilities, detail orientated and excellent written and oral communication skills. These capabilities will be tested during the recruitment process.

·         Strong candidates will be undertaking or have completed further professional studies (for example CISI IOC).

·         Advanced excel skills and good knowledge of Microsoft Office.

·         Experience with Solovis would be helpful, but is not essential.

·        Experience of private markets would be advantageous, but is not essential.

Attributes

·         We are looking for a candidate who demonstrates the core values of the family office, someone who takes pride in using their initiative, in being flexible and agile in times of change and who demonstrates integrity and loyalty to the family, our colleagues and our stakeholders.

·        Excellent interpersonal skills are critical.  The right candidate will work well alongside both their London-based investment colleagues and also their Singapore-based family office colleagues to deliver the best possible service to the family.

• Discretionary bonus scheme.
• CPF Contributions.
• Wellbeing flex fund.
• Hospital & Surgical Cover.
• Dental Insurance.
• Personal Accident Cover.
• Outpatient Clinical Insurance.
• Life assurance.
• 23 days holiday.
• Employee Assistance Programme.
• Access to product discounts.
• Campus perks - free barista coffee and lunch.
• Learning & Development allowance.

On behalf of our client we are looking for Sr Business Analyst (Corporate Banking) to work on one on one basis on various tasks.

Job Role:

• Documentation of Business requirements aligning with different stakeholders (Ops, transaction banking, country teams)
• Facilitation of Requirements gathering
• Business requirement documentation
• Intermediate Corporate banking/ Payments knowledge

Skills:

• Product Owner; Business Requirements Document / BRD; Documentation
• Experience areas: Corporate Banking/ Transaction Banking, Payments modernization, Payment hub , Payments product/platform implementation.
• Deep Skills and Experience in Global / Regional Corporate Banking.
• Hands-on experience of executing Corporate Core Banking projects.

Proficiency with some of the Transaction and Corporate Banking platforms / packaged solutions in areas of Corporate Core Banking, e.g. Oracle, FIS, Finastra, CGI, SureCom etc

Kindly be informed that only shortlisted candidates will be contacted.

Gomes Divya.

Direct line: 66318505 (Ext.405)

Email: [email protected]

Personnel Registration Number: R22108982

Roles and Responsibilities:

• Use Java, SQL scripts to extract data from primary and secondary sources
• Develop dashboards and data visualizations to serve business needs.
• Use Python scripts and clean, process, transform and visualize data
• Removing corrupted data and fixing coding errors and related problems
• Developing and maintaining data in databases, data systems – reorganizing data in a readable format
• Performing analysis to assess quality and meaning of data
• Filter data by reviewing reports and performance indicators to identify and correct code problems
• Using statistical tools to identify, analyze, and interpret patterns and trends in complex data sets that could be helpful for the diagnosis and prediction
• Preparing reports for stakeholders stating trends, patterns, and predictions using relevant data, with the aim of driving stakeholder action on their businesses/functions
• Building dashboards and curating data stories for use cases

Skills Required:

• Minimum of 5 years of professional experience in both Java and Python development.
• Bachelors/ master’s degree in computer/ information Technology
• Strong proficiency in Java, Python, and C++ scripting skills is essential
• Prior experience with Oracle, MySQL, DB2 & MariaDB
• Prior experience with Apache Kafka, MQ(IBM)
• Knowledge of how to create and apply the most accurate algorithms to datasets to find solutions
• Knowledge of at least one database tool such as MySQL, MS SQL and/or PostgreSQL
• Strong mathematical skills to help collect, measure, organize and analyze data
• Adept at queries with good communication and stakeholder management skills

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

We are looking for Business Analyst to join one of the government agency!

• Be part of the team to handle government project
• Great working environment and career exposure (Agile, Cloud, Design Thinking, Data Analytics)
• Attractive salary package & employment benefits (up to 24 days leave, medical insurance etc)

Jobs Responsibilities:

• Oversee, manage multiple vendors and external providers of ICT services, work with team members from application and infra teams, to deliver project on time and within budget;
• Project Management (Scope, Budget and Schedule) including regular management reporting for maintenance and/or development projects;
• Conduct requirements workshop to gather user requirements and analyses business processes to provide clear analysis and documentation of the problems and proposed;
• Ensure that projects are executed based on the project plan to meet identified business needs, within agreed parameters of cost, duration and quality;
• Participate and contribute in project activities such as Requirement Gathering, User Acceptance Testing, Training & Implementation;
• Review project deliverables. e.g. functional specifications, system test plan & results, user guide, operation manual;
• Plan and perform user acceptance testing;
• Assess service requests for enhancements and maintenance of systems;

Requirements:

• Singaporean Only
• Min 4 years of experience in business analytics/project management/vendor management
• Experience with one of the following: Agile (Scrum/Kanban), Cloud (AWS/Azure), Design Thinking, Data Analytics
• Handled government projects will be an added advantage

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:
Contact you about potential opportunities.
Delete personal data not required at this application stage.
To withdraw consent, email [email protected].
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Liew Chien Hui (Vivian) | R2090138

ScienTec Consulting Pte Ltd | 11C5781

Job Title: Senior Analyst

Duration: 3 Years Contract

Location: AMK, Singapore

Job Description

As a Senior Analyst, you will play a crucial role in Real-Time Incidents (RTI) projects, contributing to the real-time accuracy of map data on our Partner's platform. Your key responsibilities include:

• Proactively monitor live markets to identify and capture disruptions or incidents for the assigned regions.
• Ensure real-time incidents are promptly and accurately documented using appropriate tools and systems.
• Reflect captured incidents on the Partner's map to provide timely and accurate guidance for all map users.

Job Requirements

• 0-2 years of experience as a Spanish-English Translator to demonstrate fluent translation for project in Spanish-English speaking market / clients.
• Good understanding of all forms of public transport.
• 1 year of technical support or other problem-solving experience is preferred.
• Flexible with rotational shifts and weekdays off, as the role involves 365 days, 24/7 support.
• Comfortable using a variety of online sources in various languages (preferred but not a must).
• Coordinate and switch between multiple workflows, adapting to a fast-paced environment.
• Strong web-research ability to analyze and interpret patterns and trends, recording findings with written notes and using appropriate software.
• Keen attention to detail and self-motivated.
• Able to maintain a positive attitude and attention to detail when performing repetitive tasks.
• Adaptable and able to learn new projects and processes.
• Good judgment and decision-making capability.
• Customer service background in a communications team is a plus.

Job Description

• Industry/ Organization Type: IT/ Software
• Position Title: Business Analyst (SAP B1)
• Working Location: Commonwealth
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $6,000 + Phone Allowance + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage SAP Business One projects.
• Conduct business requirements analysis, review clients' existing systems, and recommend improvements based on SAP B1 features and functions.
• Document findings from business requirements studies.
• Collaborate with in-house technical consultants to design add-on solutions that meet customers' business and operational needs.
• Provide customer training and support to enhance user skills in effectively navigating and utilizing the systems.
• Transfer project responsibilities to the in-house support team upon completion.
• Attend training sessions led by senior consultants or project managers to stay updated on new features and technologies for SAP B1.

APPLY NOW!!!

• Minimum a Diploma in Finance, Accounting, IT, or equivalent.
• At least 2 years of working experience with SAP B1.
• Strong knowledge of Financial Accounting, Inventory Costing, Pricing, and MS Office.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69994 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Responsibilities

• Processing of Inward Remittances, Outward Telegraphic Transfers (Overseas/Local), MEPS, Inward and Outward Clearing Cheques, eGIROs (payroll, standing order, Optim Egiro), Drafts, Cashier's Orders, Foreign Currency, Fixed Deposits
• Ensuring all transactions are processed before the cut-off time
• Accuracy and neatness in the processing of transactions
• Anticipate and understand the needs of customers and provide them with good customer service
• Other duties may include:
• Preparation of Letters
• Entries processing
• Liaising with Hong Kong counterparts
• Preparation of dormant accounts for transaction reporting
• Printing of daily advices and statement
• Checking compliance list
• Uploading of documents
• Other duties may be assigned

Requirements

• Prior experience in banking operations required
• At least 2-4 years of relevant banking experience

Qualified candidates are invited to submit their applications in (MS Word) format to

to Shaun Quek Yew Meng R1660732

shaunquek (a) recruitexpress.com.sg

Recruit Express Pte Ltd

EA Licence No: 99C4599

Only shortlisted applicants will be notified.

The Product Owner, Business Analytics Analyst will manage the end-to-end delivery and operations of data analytics products and solutions. This role serves as both a strategist and a liaison, connecting business objectives with technical requirements to drive the analytics product roadmap. The Product Owner will work closely with stakeholders to gather business needs, translate them into technical specifications, and lead the prioritization of analytics initiatives, ensuring alignment with business goals. They will collaborate with the BI and Analytics team to consult on solutions and work with Data Engineers and Analysts to deliver actionable insights that can be effectively utilized by the business.

Key Responsibilities:

• Create and maintain a strategic roadmap for analytics products, ensuring initiatives align with business objectives. Regularly update the roadmap based on stakeholder feedback and changing priorities.
• Engage with stakeholders to capture business objectives, translate them into actionable technical requirements, and maintain comprehensive documentation.
• Balance impact and feasibility to manage project backlogs. Lead sprint planning with Agile teams, creating user stories, acceptance criteria, and documentation for analytics solutions.
• Collaborate with Data Engineers, Analysts, and stakeholders to ensure the delivery of high-quality dashboards, reports, and analytics solutions.
• Develop and execute UAT plans, oversee testing phases, and manage change requests to ensure deliverables meet user expectations.
• Monitor analytics product adoption and performance, continuously refining solutions to maximize business value and user satisfaction.
• Facilitate effective communication and collaboration between technical teams and business stakeholders, fostering a productive, aligned work environment.

Skills and Experience:

• Strong ability to work within teams, aligning data solutions with business needs and driving creative problem-solving in fast-paced settings.
• Adept at translating data-driven insights and requirements into easily understood concepts for both technical and non-technical stakeholders.
• Expertise in developing and managing product roadmaps, balancing stakeholder needs with project priorities.
• Proficient in gathering and translating business needs into clear technical specifications, ensuring alignment with business goals.
• Proficiency in wireframe and UX/UI design using tools like Figma, ensuring seamless user experience and functionality.
• Advanced use of Jira and Confluence for backlog management, sprint planning, and project documentation.
• Proven experience leading Agile teams to deliver iterative, high-impact analytics solutions.
• Familiarity with analytics platforms such as Power BI, enabling effective technical collaboration and comprehensive data solutions development.

Qualifications Required:

• 5+ Years in Product Management/Business Analysis: Demonstrated success in managing product lifecycles and documenting requirements for analytics products.
• Solution Consulting: Experience providing expert advice on analytics and data-driven projects, ensuring alignment with business objectives and driving continuous improvement.
• Cross-Functional Collaboration: Proven ability to work with technical and non-technical stakeholders to support business transformation and process improvement.
• Business & Data Transformation: Experience supporting business transformation efforts toward data-driven organizations and systems.
• Agile Mindset: Ability to thrive in fast-paced, Agile environments with strong resilience and adaptability.

To apply, simply click the "Apply" button or send your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.