Total 9 Manager support advisor job vacancies in D20 Bishan, Ang Mo Kio

To manage our company IT department as below:

1. Server management Hyper V(4vm)

2. ⁠Google works space management

3. ⁠PC workstations support (14nos)

4. ⁠E-mail /Web-site management

5. To due with Software service provider for software license update & monitor expiry date

6. Other ad-hoc IT work

Description:

Hiring for Service Desk Lead who will manage and lead the technical support team.

Responsibilities:

• Manage and lead the technical support team.
• Responsible for overseeing the day-to-day operations of the technical support team,
• Providing guidance and support to team members
• Ensuring that customer inquiries and technical issues are resolved in a timely and efficient manner.
• Set performance goals and KPIs for the team
• Monitor individual and team performance and provide regular feedback
• Improve productivity and customer satisfaction
• Handle Customer Escalations

Requirements:

• 10+ years of related experience
• Bachelor's degree in a technical field or equivalent practical experience.
• ITSM Certified
• Proven experience in a technical support role, preferably in a leadership capacity.
• Strong technical background and knowledge of computer systems, software applications, and networking.
• Excellent leadership and communication skills, with the ability to motivate and inspire a team.
• Exceptional customer service skills with a focus on customer satisfaction.
• Ability to handle escalated customer issues and manage customer expectations effectively.

Responsibilities

You will be a member of the staff reporting to the Executive Director. Your roles and responsibilities will include but not limited to:

Volunteer Management

· Develop a volunteer management strategy to foster strategic and sustainable collaboration and partnerships with corporate and individuals

· Coordinator to manage existing volunteers and develop volunteers in skillsets and learning opportunities in volunteerism

· Develop, plan and execute creative volunteer recruitment and retention strategies for befriending programme and other areas and events

· Review, enhance and implement volunteer management policies and processes (e.g. volunteer selection, training, development, recognition, engagement)

· Monitor and evaluate volunteer activities to ensure effectiveness

· Organise annual Volunteer Appreciation

· Develop risk mitigation measures and a volunteer continuity plan

· Identify emerging approaches in volunteer management and evaluate volunteerism trends and impact which will value add to the volunteer engagement strategies and approaches.

Partnerships & Fundraising Management

· Fundraising Strategies & Targets

· Conceptualise, plan, develop and execute fundraising strategies and events

· Resource management including alignment with volunteer management resources

· Ensure compliance with statutory fundraising requirements and Code of Governance

· Pitch for sponsorships and donations

· Continuous exploration on collaborations opportunities with other SSAs, community stakeholders, corporate partners and government agencies.

· Any ad-hoc duties as assigned.

Requirements

• Diploma/Degree holder
• Minimum 3 years of relevant experience in volunteer management & fundraising
• Proven track record of working with volunteers, corporates and community groups
• Able to work independently and in a team.
• Possess good interpersonal and communication skills.

Job Description

This position reports to the Director. Responsible for overseeing daily operations in the sales department. Duties include hiring and training marketing and sales staff, relaying information from upper management to department staff about sales quotas and generating leads to divide among sales

Key Responsibilities

Individual to be involved in:

1. Overseeing sales, promotions and campaigns.

2. Overall rsales management responsibility for the dealership operations and staff

3. Safeguard short-term and long-term target turnover/results for the dealership: aftersales

4. Supervise sales department

5. Any Ad Hoc Given by Director

Technical Skills & Competencies

1. Overall sales management responsibility for the dealership operations and staff

2. Oversees sales, promotions and campaigns

3. Maintain target and relationship with clients

The incumbent is responsible to provide technical leadership for the Technical Support team in supporting and managing technical escalations and new product introduction (NPI), stabilisations and knowledge transfer of Advantest Automated Test Equipment, Device Handling, Device Interface and Test Cell solution products in South East Asia region.

Job Responsibilities

• Lead and develop a regional team of technical support engineers to deliver an outstanding support experience through our local field service teams towards our regional customer base for all Advantest’s Automated Test Equipment (ATE), Device Handling, Device Interface and Test Cell products.
• Responsible for defining support strategies for the introduction of new products into our region to ensure highest service levels, risk mitigation and contingency plans.
• Collaborates closely with our Global Escalation team as well as Business Unit R&D to quickly provide sustainable solution to urgent customer escalations.
• Liaise and collaborate with global support teams, local field support and regional account teams.
• Ensure the Technical Support team provide the technical leadership product knowledge/solution transfer and feedback, responsible for knowledge retention.
• Maintain metrics and analyse data to assess process performance and implement improvements.

Job Requirement

• Minimum Bachelor degree in engineering in either Electronics, Mechanical or Software is preferred.
• Proven experience as a support/service manager in technical support or support delivery.
• Demonstrable a strong ability to lead as an experienced people manager with good employee engagement to achieve successful outcome for support activities and projects.
• Excellent analytical, problem solving and organizational skills.
• Solid communication skills at spanning the regional organisation as well as global.
• Winner attitude and mentality with outstanding customer and result focus.
• Occasional travel is required.

[What the role is]
As a support staff, your role is to support policies and schemes in specific functional areas.

[What you will be working on]

You will provide administrative support for the various processes under the recruitment lifecycle. You will also have the opportunity to be assigned to undertake tasks and projects related to other functions of Human Resource.

[What we are looking for]

• Strong credentials with relevant experience in HR preferred
• Proficient in Microsoft Office applications (e.g. Excel, SharePoint)
• Some experience with Robotics Process Automation processes as well as Workday will be advantageous
• Able to multi-task and work effectively in a fast-paced environment, both in teams as well as independently
• Possess strong interpersonal and communication skills

The ideal candidate will play a crucial role in supporting various operational functions including HR, Finance, Procurement & Logistics, Office Administration, IT support and Corporate Compliance.

Key Responsibilities :

1. Human Resources :

- Manage recruitment process from sourcing to onboarding

- Maintain employee records, HR policies and compliance with Singapore labour law

- Coordinate training programs and performance appraisal processes

2. Finance :

- Accounts Receivables and Payables bookkeeping and processing activities

- Work with outsourced accounting and banking requirements

3. Procurement & Logistics :

- Source and negotiate with suppliers to ensure cost-effective procurement

- Manage relationship with vendors and track procurement activities

- Work with logistics receiving team

- Manage shipment process

4. Office Administration :

- Supervise daily office operations

- Manage office supplies, factilities and equipment

- Coordinate meetings, conferences and travel arrangements

5. IT Support :

- Provide basic IT support for internal staff

- Collaborate with external IT vendors for system maintanance and issue resolution

- Ensure security and integrity of company IT infrastructure

6. Corporate Compliance & Special Projects

- Ensure compliance with authorities (MOM, NEA etc)

- Manage special projects and initiatives (CSR, ISO etc)

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).