Total 13,287 support advisor job vacancies in Singapore

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

AWS + PB + CVB (Good Benefits + Yearly Increment)
Medical & Dental Benefits

14AL + 2PL

Preschools Islandwide Singapore

5 Day Work Week: 9am – 6pm

Job Description:

You will be responsible for meeting the educational and social emotional needs of various children under your care. You will help to assist and support children using various intervention approaches to support them in learning with the rest of the class.

Job Responsibilities:

• You are to assess children with learning and developmental issues identified by pre-school teachers using the prescribed screening tools.
• You are expected to develop Child Specific Education Plan where needed and progress reports to your superior after assessing the children through collation of case notes as well as to Paediatricians and the Therapy Team.
• You are expected to provide differentiated intervention approach to the children in the areas of educational needs, behavioural learning, social and communication skills by developing individual educational plan (IEP) and appropriate teaching materials.
• You will conduct intervention through support packages to Developmental Support-Learning Support (DS-LD) children and prepare end of intervention report.
• You will coordinate class-based activities with Early Childhood educators to ensure that strategies are generalised back into the classroom.
• You are to work co-operatively with families and pre-schools to support children’s learning and development
• You are to provide in-class support to children whom received intervention packages, ensuring goals set achieved during sessions with the DS-LS children and are generalized into classroom
• Engage families and caregivers to enhance children's learning results
• Work with KKH-DCD (DSLS Consultancy Team) and other DSLS partners to support the DSLS child and his/ her family/ caregivers
• Support ICO in their role in the preschool centre
• Complete End-Of-Intervention (EOI) report at closure of case

Requirements:

• Minimum with a Diploma in Early Childhood Learning Support (SDELS)/ Early Childhood Intervention Special Needs or equivalent (SDESN)
• Advanced Diploma in Early Childhood or Degree in Early Childhood has an added advantage (ADECT)
• Prior experience in working with preschoolers or experience in EPIC/SPED/Early Intervention Schools
• Have interest in mainstream inclusion and implementation of early intervention strategies.
• Good communication and interpersonal skills
• A team player with passion in equipping and inspiring young lives.

Interested candidates please kindly send your updated CV to [email protected] or whatsapp 8952 8009 to apply!

Cloud Recruitment Pte Ltd (23C1888)

Sarah (R23112021)

Telegram Handle: Preschool Jobs Singapore

Job Description

• Industry/ Organization Type: Education
• Position Title: Individual Support Specialist
• Working Location: Raffles Place (Walking distance from MRT)
• Working Hours: 5 days, Mon – Fri (8 am – 5 pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Report to and undergo regular supervision with HOD, Vice Principal and/or Principal as required.
• Accompany individual student during school day.
• Integrate individual student in daily interactions with peers, teachers, and other school community members.
• Keep parent(s) updated regarding individual's progress and/or areas of need.
• Assist individual student with assignments.
• Ensure that individual student keeps up with lesson.
• Collaborate with lead teacher of individual student to ensure progressive learning.
• Assist lead teacher(s) with classroom management, day to day operations in running the classroom and administrative tasks when required.
• Assist lead teacher(s) in implementing quality lesson plans and individual education plans regarding the individual student.
• Assist lead teacher(s) in enforcing rules of behaviour management in the classroom.
• Prepare all lesson materials as assigned by lead teacher(s).
• Develop and facilitate extra-curricular activities and 2 holiday camps per calendar year.
• Be responsible for special duty assignments as required by management (e.g. morning duty, library monitor, bus monitor, document vetting, end of year performance coordinator, etc.).
• Maintain accurate and complete student records as requited by laws, district policies and administrative regulations.
• Observe and evaluate individual student's performance, behaviour, social development and physical health.
• Enforce all administration policies and rules governing student(s).
• Adhere to and implement the school's processes and systems.
• Attend parent-teacher meetings as and when required by lead teacher(s).
• Collaborate with parents/ guardians, other teachers, counsellors, therapists and administrators in order to resolve students’ behavioural and academic problems.
• Attend professional meetings, serve on school committees, educational conferences, and teacher training workshops in order to maintain and improve professional competence.

APPLY NOW!!!

• Must have at least a professional Diploma in Education/ Special Education/ Counselling/ Psychology or related fields.
• Understanding special education is highly desirable.
• Candidates without experience are welcome to apply; training is provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66036 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Heavy Machinery/ Equipment
• Position Title: Sales Support Coordinator
• Working Location: Penjuru Close
• Working Hours: 5.5 days (Alternate Sat), Mon to Fri (8 am – 5 pm), Sat (8 am – 12 pm)
• Salary Package: Basic Salary + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Assist the sales department in performing day-to-day operational tasks.
• Handle customers' enquiries/requests via phone calls and emails.
• Process paperwork, issue Sales Quotations, P/Os, Contracts, D/Os or other sales-related documentation.
• Follow up with overseas sales.
• Prepare inventory records for reporting purposes.
• Provide support and coordinate with inter-department to ensure smooth operation.
• Other ad-hoc tasks and duties as assigned.

APPLY NOW!!!

• Competent with computer skills (Word, Excel, Email)
• Candidates without experience are welcome to apply, guidance will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66073 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Industrial Machinery Installation & Rental
• Position Title: Customer Support Officer/ Customer Service Officer (Operations)
• Working Location: Tuas
• Working Hours: 5 Days, Tuesday – Friday (8 am – 6 pm)/ Sat (8 am – 5 pm)
• Salary Package: Basic Up to $2,800 + Variable bonus
• Duration: Permanent

Key Responsibilities

• Respond to customer calls, texts, and emails, ensuring high-quality customer support.
• Conduct first-level investigations into customers' complaints.
• Escalate complex issues to relevant departments or management when necessary.
• Coordinate with the technicians to schedule and confirm service appointments.
• Organize servicing schedules and liaise with technicians on day-to-day operations.
• Foster customer engagement, focusing on satisfaction and building loyalty.
• Execute additional tasks as delegated by your Superior.

APPLY NOW!!!

• Minimum NITEC graduate / GCE 'O' Level certificate / GCE 'A' Level certificate or equivalent.
• Minimum 1 to 2 years relevant experience in call centre/ customer service.
• Applicants with no prior experience but possess a strong willingness to learn may be considered for this role.
• Must be able to multitask in a fast-moving environment.
• Proficient in MS Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #64768 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

1. POSITION SUMMARY

• Drives sales growth by flexing into multiple areas of the store including selling, cashiering, processing, replenishing, setting floorsets and/or cleaning.

2. KEY PERFORMANCE INDICATORS:

• Contribute to target achievement

• Deliverbra business to plan

• Execute flowless transfers between stores

• Implement delivery controls in place as per SOP

• Deliver timely floorset implementation

3. KEY AREAS OF RESPONSIBILITIES

• Drives store sales and growth by personally selling to customers

• Converting returns, offers and other promotions into larger sales

• Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale (POS) or Mobile Register

• Reinforces customer buying decisions at checkout and encourages purchase of additional items

• Processes merchandise to be floor ready and maintains back room and under stock to brand standards

• Assists with other projects as and when needed

Responsibility

• Attend to walk in, phone call, and email enquiries
• Issue quotation and meet customer to get project briefing and give material samples
• Develop, manage and build relationships with major trade distributers
• Conduct cold calls and other marketing strategies to generate new accounts
• Attend mock up presentations
• Liaise with local and oversees suppliers
• Achieve sales targets
• Help with general sales support duties such as doing powerpoint presentations and house keeping of materials library.

Requirements:

• Team player and able to work independently

Healthcare – Bendemeer office

Position: Implementation Support Specialist (1-year contract) x2

Salary Range: $2500 - $3200

Bonus: 1-month completion bonus upon finishing the 1-year contract

Working Hours: Office hours, except during implementation period where staff will rotate shifts (3 shifts) including weekends/PH. Additionally, you will be rostered for 1 week of 24/7 call rotation support during the contract period, with working hours between 8:30 am - 6 pm or 9 am - 6:30 pm. You will be required to provide phone support offsite and outside of these hours.

Key Accountabilities:

• Receive instructions and documents via emails and transfer this information to Sharepoint for access by internal stakeholders, primarily using Excel.
• Coordinate appointment bookings with various stakeholders.
• Ensure accurate and timely saving of candidate documents in Sharepoint by the next working day.
• Prepare weekly and monthly statistics/reports for both internal and external customers.
• Ability to handle stress as short turnaround times are required by clinics.
• Work independently and handle feedback, managing the resolution of issues with external clients and internal stakeholders.
• Assist in preparing proposals, pricing requests, execution, and follow-up.
• Collaborate with all internal stakeholders (sales, shared services, call centre, ops, etc.).

Interested candidates, do submit your resue to: [email protected]
Telegram me at @jocelynchan

Jocelyn Chan Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820 [email protected]

Singapore Raffles Music College is looking for an English Lecturer/Assistant Academic Support Coordinator to support the operations of the Academic Department. As the English lecturer, you will be required to complete relevant English teaching assignments. As the Assistant Academic Support Coordinator, you will support initiatives to develop the academic standards of students beyond the core curriculum. You will be part of a dynamic team working in a fast-paced environment as the college strives for academic transformation.

Key Responsibilities:

• Complete relevant English teaching assignments, including delivery of approved lesson plans, preparation and marking of assessments
• Support initiatives to assist students in meeting academic standards of the College and its Academic Partners
• Research, evaluate and implement teaching strategies and materials to ensure academic quality standards in areas of content, delivery and assessment are met and continually improved.
• Support the Academic Department in the student selection process through conducting relevant entrance tests and promotional activities.
• Provide mentorship, pastoral care and support to students

Job Requirements

• Degree in any discipline
• Self-starter with willingness to explore fresh ideas in student engagement
• Creative problem solver with experience in curriculum management
• High level of discretion with strict integrity standards in handling confidential matters
• Good oral and written communication skills, with ability to engage with people from diverse backgrounds
• Adept in using Microsoft Office and online meeting tools like Teams, Zoom, Google Meet and Lark
• Knowledge in Korean language will be an advantage
• An understanding of Music and Arts will be beneficial, but not required
• Role includes English teaching assignments; hence any English teaching certifications will be viewed favourably.

HSBC Financial Management Trainees & Financial Service Manager

Job Description:

We are a leading financial services company seeking talented and driven individuals to join our team as Financial Management Trainees and Agency Development Managers.

As a Financial Management Trainee, you will participate in a comprehensive training program that will equip you with the skills and knowledge necessary to succeed in the financial services industry.

As an Agency Development Manager, you will be responsible for building and managing a team of financial advisors and driving business growth through effective leadership and business development strategies.

Responsibilities:

• Financial Management Trainee :-
  • Participate in a comprehensive training program that covers financial planning, investment products, and sales strategies
  • Conducting client meetings and developing customized financial plans
  • Build a solid understanding of financial markets and investment products
  • Develop strong communication and interpersonal skills to build relationships with clients and stakeholders.
  • 
    
• Financial Service Manager :-
  • Recruit, train, and mentor a team of financial advisors
  • Develop and implement business development strategies to drive growth and meet business targets
  • Provide coaching and guidance to financial advisors to improve performance and achieve business objectives
  • Foster a positive team culture and motivate team members to achieve their goals

Requirements:

• Financial Management Trainee :-
  • Higher Degrees in finance, business, or a related field
  • Strong interest in financial services and a desire to learn and develop new skills
  • Excellent communication and interpersonal skills
  • Self-motivated and driven to succeed
  • 
    
• Financial Service Manager :-
  • Higher Degrees in finance, business, or a related field
  • At least 3 years of experience in financial services, with a proven track record in sales and business development
  • Strong leadership and coaching skills
  • Excellent communication and interpersonal skills
  • Self-motivated and driven to succeed

We offer a competitive compensations and benefits package, along with opportunities for career advancement and professional development. If you are a motivated and talented individual who is passionate about financial services and looking for an exciting and rewarding career, we encourage you to apply for this opportunity. We will like to open a World of Opportunities for you with HSBC.

Learn More About Us

https//www.alliancewithyou.sg

https://www.Facebook.com/AllianceOrganisation

To apply, please submit your resume and a cover letter that highlights your relevant experience and qualifications, as well as your interest in this position. We look forward to hearing from you.

Position Title: Audio-Visual and Information & Communications Technology Support Personnel

Organization: Deyi Secondary School

Location: 1 Ang Mo Kio Street 42, Singapore 569277

Duration: April 1, 2024, to March 31, 2025 (with an option to extend for a further 12 months)

Hours:

• Mondays to Thursdays: 7:00 am to 4:30 pm (inclusive of 1-hour lunch break)
• Fridays: 7:00 am to 4:00 pm (inclusive of 1-hour lunch break)
• Not required on Saturdays, Sundays, and gazetted public holidays

Scope of Services: The Audio-Visual and Information & Communications Technology Support Personnel will be responsible for:

• Managing audio-visual equipment during school events
• Setting up, testing, and operating sound/light/audio-visual systems during various school activities
• Maintaining inventory and loan records of equipment
• Providing consultation to department heads on audio-visual needs
• Managing equipment in classrooms and special rooms
• Coordinating with vendors for repair services
• Managing loan and condemnation of equipment
• Collaborating with teachers to utilize digital signage and AV systems for communication
• Training students to operate equipment during assemblies and events
• Preparing equipment for examinations
• Assisting with photography, videography, and conversion of tapes to CDs
• Troubleshooting audio-visual/ICT issues

Qualifications and Experience: The ideal candidate should have:

• A certificate in a related field or equivalent
• Excellent organizational, communication, and interpersonal skills
• Strong teamwork abilities
• At least two years of relevant experience within the past three years

FirstCom Academy is an approved training provider, offering short and effective WSQ courses with a proven track record in enabling individuals and SME businesses after course completion.

Successful candidate will be responsible for their individual KPI, and not limited to the following:

• Assist internal staff members with enquiries related to sales payment terms, internal CRM system.
• Coordinate with relevant departments to fulfill orders efficiently and resolve any issues or delays.
• Address staff inquiries regarding payment terms, billing processes, and account statements.
• Provide clarification and guidance on payment procedures, including invoice generation, payment methods, and overdue payments.
• Collaborate with the finance department to resolve payment-related issues and discrepancies.
• Serve as a point of contact for internal staff members regarding the Training Management System (TMS).
• Offer training and support to users on navigating the TMS platform, including course registration, tracking progress, and accessing resources.
• Troubleshoot technical issues and escalate complex problems to the IT department or TMS vendor as needed.
• Respond promptly and professionally to staff inquiries via email, phone, or in-person interactions.
• Maintain a high level of customer satisfaction by providing accurate information, resolving issues effectively, and ensuring timely follow-up.
• Build positive relationships with internal stakeholders and collaborate closely with other departments to meet staff needs.
• Prepare reports or summaries as requested by management to track sales support metrics and performance indicators.
• Support other administrative tasks or projects as assigned.

Requirements:

• 2 years of proven experience in a sales support, customer service, or administrative role.
• Familiarity with order management systems, payment processing, and customer relationship management (CRM) software.
• Strong communication skills, both verbal and written, with the ability to convey complex information clearly and effectively.
• Excellent organizational and multitasking abilities, with a keen eye for detail.
• Customer-centric mindset with a commitment to providing exceptional service.
• Ability to work collaboratively in a team environment and adapt to changing priorities.

Working Hours:

• Monday – Friday (9:00 am – 6:00 pm)

Job Description

• Provide onsite support at client’s premise, remote support by phone and email, and standby support;
• Meet service level expectations by responding promptly to clients’ incident tickets and liaising with internal team to close the tickets;
• Install and configure hardware, IOT devices and software;
• Troubleshoot hardware and software problems, including network and security issues;
• Monitor server health and perform maintenance and tuning on Windows server and MS SQL server;
• Comply with all applicable company product/project development and release processes;
• To assist in any other work as required by the company.

Job Requirement

• Diploma / Degree in IT, Computer Engineering or equivalent
• Fresh graduates are welcome to apply. Candidates with working experience will be advantage;
• Able to understand and write SQL scripts;
• Practical experience with Windows server, MS SQL, enterprise network, enterprise security, HA;
• Practical experience with healthcare IT will be advantages;
• Strong interest in IT and customer service;
• Good interpersonal, communication (written and oral in English), and troubleshooting skills;
• Experience in healthcare IT, MS SQL scripts, ASP.NET, enterprise network and security, HA;
• Member of our IT support team to provide technical support to our clients;
• Keen to learn, hardworking, disciplined, and responsible.

A technically brilliant application support analyst who is passionate about delivering high quality application services to the

– Take part in Major Incident Management, Problem Management and Request Management

– utilize their IT and business skills to interact with internal and external clients

– support the Service & Product Manager across several technical domains

– uphold high standards for timely issue resolution

– contribute expertise to the management of existing and new IT products and services

– optimize the service issues and gaps and implement service quality

– Optimize operational procedures to improve efficiency, reduce time to restore and minimize costs

– Perform the full spectrum of Production Support responsibilities, based on the ITIL Framework: Incident and Problem Management, Release Management, Risk Management

• Incident Management: Ability to assess the impact and urgency, diagnose the application issues using logs, coordinate with relevant teams to resolve the incidents, keep the stake holders updated with the progress.

• Problem Management: Ability to deep-dive into the recurring issues and find the root cause by analysing the log files, symptoms, timing, etc. Ability to articulate and influence the development team, infrastructure team and others to provide a solution to fix the root cause and prevent the recurrence of issues.

• Change Management: Well versed with ITIL processes , procedures and ability to act as a strong gate keeper to the production environment. We expect the person to be able to assess the changes from all dimensions – impact, risk, performance and help to implement the changes in a controlled manner

• Business Continuity Management: Understand the purpose of BCM, participate in BCM tests, experience in handling real time fail over activities.

A technically brilliant application support analyst who is passionate about delivering high quality application services to the

– Take part in Major Incident Management, Problem Management and Request Management

– utilize their IT and business skills to interact with internal and external clients

– support the Service & Product Manager across several technical domains

– uphold high standards for timely issue resolution

– contribute expertise to the management of existing and new IT products and services

– optimize the service issues and gaps and implement service quality

– Optimize operational procedures to improve efficiency, reduce time to restore and minimize costs

– Perform the full spectrum of Production Support responsibilities, based on the ITIL Framework: Incident and Problem Management, Release Management, Risk Management

• Incident Management: Ability to assess the impact and urgency, diagnose the application issues using logs, coordinate with relevant teams to resolve the incidents, keep the stake holders updated with the progress.

• Problem Management: Ability to deep-dive into the recurring issues and find the root cause by analysing the log files, symptoms, timing, etc. Ability to articulate and influence the development team, infrastructure team and others to provide a solution to fix the root cause and prevent the recurrence of issues.

• Change Management: Well versed with ITIL processes , procedures and ability to act as a strong gate keeper to the production environment. We expect the person to be able to assess the changes from all dimensions – impact, risk, performance and help to implement the changes in a controlled manner

• Business Continuity Management: Understand the purpose of BCM, participate in BCM tests, experience in handling real time fail over activities.

1) Receive, understand/record and ensure customers’ service needs attended.

2) Advise customers on repair scope, time and cost where applicable.

3) Obtain all necessary document and authorization (signed) before and after commencement of repair

work/claims.

4) Where applicable, co-ordinate with leasing companies to arrange for replacement car on behalf of

customers.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment, systems, and software
• Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
• Serves as company liaison with customer on administrative and technical matters for assigned cases.
• Interprets customers’ needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers.
• This job may include any aspect of field support, and is not limited to system hardware and software, networking/wireless networking.
• This job provides customer support. If employee is primarily responsible for supporting applications/systems engineering.
• Manage post implementation support issues (fault call tickets)
• Participate in regular operations review meetings, including operational issues, tickets review etc.
• Conduct internal training as part of knowledge sharing.
• Provide Level 1/2 operations support for Voice and network infrastructure.
• Perform changes to the network in-line with the organization’s Change Management processes.
• Ensure compliance to policies, processes, and standards, both internal and clients’ organization

Education & Certification

• Degree or Diploma in Computer Engineer, Computer Science, Information Technology, or related field
• Contact Center related certification

Requirement:

• Lead the Conversation with client, to understand the issue(s) face by the client and resolve the issue(s).
• Taking ownership and accountability of the issue list.
• Work / troubleshoot with vendors, principals, and colleagues on resolving the issue.
• Good troubleshooting and logical skill.
• Good documentation skills.
• Experience in raising and closure of ITSM.
• ITIL knowledge and experience is preferred.
• Understand Phones systems and Contact Center terminology is required.
• Team player, but also able to work independently when required.
• Interested to learn and pickup new skills.
• In-depth knowledge of Cisco Voice and Cisco Telepresence technologies and H323, SIP, MGCP, Q931 signalling protocols.
• Strong Knowledge of voice recording (NICE/ Verint), Contact Center, network routing &switching technologies, and protocols.
• Willing to work in extended hours and on duty.
• Analytical and possess good troubleshooting skills.
• Willing to work hard and eager to learn about new technologies.
• Polite and able to communicate well to the clients, client oriented.
• Hands on experience in the following products will be highly advantageous:

1. Cisco routing/switching products (mandatory)
2. Cisco CUCM, CUC, CUCS, UCCX (mandatory)
3. Cisco Contact Center Enterprise
4. Genesys Contact Center
5. Cisco Remote Expert
6. Cisco gateway and gatekeeper
7. Cisco Unified Border Element
8. Cisco Telepresence
9. Cisco UCS
10. Cisco PCCE

Duties and Responsibilities

• Support and administer network and applications including troubleshooting on any technical issues remotely and/or on-site
• Evaluate causes, implications of problems, ascertain glitches and identify possible solution options
• Monitor and maintain proper inventory of hardware and software licenses
• Support and administer outlets CCTVs, POS system, receipt printers, routers, etc
• Compile and prepare reports regularly
• Travel to stores for support when needed
• Setting up, managing and maintaining IT-related equipment for new workstations or stores
• Update and maintain Policy & Procedures for the IT Department
• Keep updated with latest technology and security risks
• Any other IT adhoc duties that may be assigned from time-to-time

Personality and Competencies/Skills

• Meticulous and organised
• Able to multi task and able to work under pressure in a fast-paced environment
• Team player, able to work independently with minimal supervision
• Good communication and interpersonal skills

Experience and Qualifications

• Diploma/Degree in IT or related field
• Minimum 2 years of working experience as an IT personnel or related industry

Sales Advisor

• Salary: Basic up to $2000 + Commission
• Working Days : 5 Days shift
• Working Location: Islandwide

Job Description:

• Handle inquiries from customers
• Offering professional consultation and advice
• Developing in-store marketing and promotion strategies

Penny Hu Yaping (R22111011)

Jobs Alley Pte Ltd (21C0599)

Sales Admin Support

Working days: 5 days
Working hours: 8am-5.30pm (Mon-Thu), 8am-5pm (Fri)
Salary: $2000 - $2300 (If good exp can try higher)
Location: Kaki Bukit

Responsibilities:

• Providing administrative and documentation support to the sales team
• Read and understand orders – to ensure it can be fulfilled smoothly.
• To ensure orders are placed correctly and timely.
• Keep track the delivery status of orders regularly to avoid late penalty.
• Respond effectively and efficiently to customer’s inquiries.
• Follow up with factory about the delivery schedule, technical clarification and documentation
• Maintain & update filing and database system regularly – QTN / Sales
• Support day-to-day operations – Prepare Proforma Invoice, follow up deposit/advance payment, shipping instruction and shipping documents.
• Prepare and apply of Certificate of Origin
• Any other ad-hoc duties as required.

Requirements:

• Relevant working experience.

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Work-life balance, essential financial knowledge, attractive remuneration

This role offers flexible work arrangement, equipping you with essential knowledge on financial planning, along with attractive remuneration. Fret not, training and mentorship will be provided. Connect with us and explore a fulfilling career in financial advisory.

Fresh graduates and those looking for a mid-career switch are welcome too!

A Day in The Life of a Financial Advisor:

• Client Networking: Establish and grow a strong client base through networking and prospecting.
• Financial Strategy Development: Understanding your clients’ financial situations and goals to devise strategies that cater to their needs.
• Insurance and Financial Advisory: Provide a holistic approach on insurance and financial planning in areas such as retirement, education, and investments supported by our comprehensive product suite.
• Financial Analysis: Prepare and present financial summaries, investment reports, and income projections for clients.
• Client Relationship Management: Build strong relationships through regular reviews to adapt clients’ financial plans to life changes.

Benefits & Rewards:

• Tailored Training: Gain essential CMFAS certifications and skills through structured courses, with mentoring from experienced and dedicated consultants.
• Attractive Rewards: Embrace our 'work hard, play hard' work ethos, with incentives for top performers.
• Attractive Income Structure: Earn attractive income through a multi-layered incentive system, including commissions, performance incentives, annual bonuses, and exclusive incentive trips.
• Mentorship from Success Stories: Guided by mentors who began their successful careers as students, including one who earned S$90K/month during their days at NUS.
• Flexible Working Hours: Suitable for students.
• Student Funding Programme: Benefit from our corporate financing scheme specifically designed for university students, supporting you in the first 24 months of your career.

Qualifications:

• Singaporean / Singapore PR preferred
• Minimum 21 years old with Polytechnic Diploma, GCE 'A' level Certification or Degree in any field
• Result-oriented & highly-motivated
• Strong interpersonal skills with a passion to serve

Apply now and kickstart your career in financial advisory!

Our client is a private tertiary institution. They are now recruiting an Systems Engineer to be part of their Engineering team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Support schools in confidential document preparation for CPE registration.
• Review and ensure accurate, timely documentation for program registration, updates, and lecturer registration.
• Act as a discreet liaison with internal and external stakeholders, including CPE and University Partnerships.
• Ensure compliance of Academy partnership activities with country-specific regulatory frameworks.
• Compile data efficiently to support company needs.

Requirements:

• Diploma in related field
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Location: Henderson Road

Working Hour: 5 Days work Week 9AM – 6PM

Salary: $4,500 - $5,000

Job Scope

• be the primary technical contact for customers
• Assist customers in the repair and maintenance activities, but also with providing spare parts and associate services
• identify and translate customers’ requests ;
• handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers, technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• be the technical interface within the departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• be responsible for the collection of outstanding payments for the Customer Service department
• maintain proper records of interaction with customers within the CRM tool
• control offers and order confirmation as per applicable procedures

Requirements

• Have 3 to 5 years of experience in Mechanical Engineering or Marine engineering with mechanical knowledge will also be considered.
• Degree in Mechanical Engineering
• Be willing to travel if needed.

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C727

Administrative Assistant | Sales Support | Sengkang

Salary range: $2000 - $3000
Work location: Jalan Kayu [Sengkang]
Working Days: 5.5 Days [Alternate Saturday]
Working Hours: 9am - 6pm // 9am - 1pm

Job Description:

• Job co-ordination and scheduling of work
• Preparing of quotation and invoices
• Liaise with external clients
• Ad-hoc duties as assigned

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant