Total 43 Senior Executive support analyst job vacancies in D27 Yishun, Sembawang

Key Responsibilities

• Manage the requirements and functional solution aspects of the System and all the interconnectivity with external parties
• Analyze and manage the operation backlog and develop business case to address the problem.
• Document requirements, source and evaluate alternatives, and recommend solution that best fits the stakeholders needs.
• Work with the stakeholders to ensure smooth deployment of the enhancements
• Prepare documentation (e.g. SOPs) on the operation or maintenance of technical systems and identify use cases to automate BAU processes
• Assists with the documentation of technical design, specification, and technical solution.
• Maintains document repositories used by teams and assists with project documentation as needed
• Analyse and streamline operations to minimise recurrent issues

What we are looking for

• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutioning and design
• Proven experience in managing operations, handling of issues, and systems monitoring.
• Ability to perform qualitative, quantitative and root-cause analysis.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Knowledge of IT security best practices and compliance standards.
• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.

Job Description

• Review of purchase requisition raised, and liaise with the relevant sales team members.
• Sourcing competitive bids from qualified suppliers and negotiate with them over commercial and delivery terms.
• Prepare commercial evaluation & make recommendation to the sales team based on the best value for money quotation.
• Process order, follow up status.
• Maintain accurate and complete procurement documentation records.
• Liaise with vendors on item supplied, specifications and certifications (if required).
• Prepares updated reports on activities, and other task assigned by Management.

Requirements

• Diploma in Engineering / Business administration / Supply Chain Management.
• Minimum 1-2 years’ experience or good track record working in similar industry.
• Preferably having past working experiences in sourcing industrial products.
• Confident and possess good negotiation skills.
• Independent, discipline, able to handle high volume of PR efficiently, maintain high quality of work under competitive working environment.
• Sound understanding of incoterms and logistic.
• Preferably has ERP experiences but not mandatory.
• Proficient in Microsoft Office.
• Remuneration package is commensurate with qualification & experience.

RESPONSIBILITIES:

• Understand the requirement of customers for their direct and indirect MRO purchase enquiries.
• Actively involve in sourcing, analysing purchase quotation, costing, negotiate the best commercial offer.
• Ensure sales quotation needed is submitted on timely manner. Take initiatives to follow up closely, clarify requirements for purchase orders and contracts.
• Process sales order, and follow through the sales processes.
• Close communication with vendors and customers, develope long term relationship.
• Prepare and/or update database and activity reports on weekly basis or as and when required by superior or management.
• Other duties as assigned.

REQUIREMENTS:

• Professional Certificate / Diploma
• Minimum 1-2 years related experience
• Fluent in communication, both oral and written
• Proficient with Windows based applications (Word, Excel, PowerPoint), Customer-driven, service-oriented, Proactive, self-motivated and a good team player
• Discipline, ability to work and perform under pressure in a fast pace environment
• Willing to learn and must possess a CAN-DO attitude
• Sound judgement and good business sense
• Remuneration package commensurate with qualification & experience.
• Interested candidate to apply with last drawn and expected salary for this position.

Job Description & Requirements

Part of the ‘Centre of Excellence’ in the Regional SD by striving to be competent in specific Solutions Design and sector-specific skills/tools

· Data gathering & analysis and able to identify the critical data gaps and make credible assumptions based on reasonable benchmarks.

· Identify requirements for, and develop appropriate proprietary tools to support the solution design process where required, e.g., cost models, productivity tools, warehouse sizing, layout design, process design, etc.

· To ensure that all recommended solutions, implementation plans meet the requirements.

· Cooperate with IT/Procurement/Security department for appropriate solution and costing.

· Build up comprehensive cost model to simulate total project budget.

· Assist Country SD Teams to build the Cost Model and Review

· Identify selling rate and revenue in finance model to BD and implementation team.

Implementation Team Member:

Ensure to deliver and explain overall solution and costing items precisely to project team.

· Gain SD Head, Operational Head and BD team’s buy-off as appropriate for the proposed solution.

· Enable to facilitate communication channel within project team regarding to solutions arguments.

· Participate project kick-off meeting to follow on solution design issues during implementation period.

Operations Development Support:

Identify and implement improvements in the areas of business activities, sequence of operations/workflows, staffing, handling methods and equipment.

· Prepare facility plans and equipment layouts to maximize efficiency and space usage.

· Ensure implementation of standard operating processes, work methods, performance/throughput standards and measurement systems by using measurement tools (time and motion studies, etc.)

· Perform engineering and financial analyses of proposals along with sound economic and business justifications for expenditure.

Autonomy:

Required general supervision and expected to be able to deal with routine and less complex issues within professional field of work.

· Adhere to the requirements of country, regional and DHL corporate policy directives at all times.

· Develop and carry-out training programs that support the development of core and specialist solution design competencies across the region.

· Develop and maintain appropriate platforms and media for sharing knowledge within the solution design communities across Asia Pacific and between the regions.

Job Requirements

· Must be conversant and have experience in warehousing, transportation and broader supply chain topics to develop operationally feasible solutions

· Must have exposure to some of the following topics: storage mediums, material handling equipment, space analysis, manpower analysis, inventory/SKU analysis, operational key performance indicators, continuous improvement initiatives, transportation methods, packaging, secondary operations, costing

· Must be a proficient user of tools such as Microsoft Excel and/or Access to perform complex data analysis

· Experience in at least one modelling/simulation/CAD tool such as Paragon, CAPS, CAST, i2, Manugistics, AutoCAD or CLASS is desirable. Equivalent operations experience may be considered in lieu of modelling experience in some instances

· Should have experience with process flow diagrams, time studies, methods/work study and/or other performance analysis methodologies

· Should be proficient in PowerPoint and have experience with customer presentations and strong communication skills

· Commercially astute, Customer centric, conscientious, flexible & Innovative, Reliable Team Player

· Result-driven, tenacious, energizing, particular, self-starter

· Proven ability to manage and develop relationships and negotiate at all levels of management in a customer organization.

A Customer Service Executive performs order processing and fulfilment tasks, and analyses customers’ needs and information to improve customer relationships and experiences. Responsibilities include keeping the client database up to date, implementing business process improvement solutions for effective customer service operations, and responding to customers’ requests and queries promptly. The job environment is customer centric and service oriented. The individual should be a communicative, attentive and patient team player who can address customers’ issues effectively and achieve customer satisfaction.

Job Duties:

• Issue Sales Order & Daily processing of orders
• Handle Phone calls & customer queries
• You will provide sales and admin support to the marketing department which includes the co-coordinating of marketing activities, liaising with principal partners etc.
• Prepare sales order planning duties including order processing both for customers for (both local and overseas)
• Responsible for order processing transactions accurately, in a timely manner from order entry to delivery commitment to customers
• Coordinate shipping arrangements and ensure shipment is according to the schedule
• Plan and implement the overall supply chain strategy
• Identify process and implement solutions in a timely manner
• Preparation of quotations / export sales reports / sales commission
• Overseeing/Preparation of export documentation
• Compile customers forecast to fullfill customers' orders

Job Description:

• Prepare proposal, and paperwork, such as quotation, sales order / purchase orders, and others
• Provide administrative support on sales related tasks, including system maintenance
• Assist in customer service (work with customers directly when necessary)
• Work with Procurement Team to obtain the best price and terms to close sales
• Coordinate with other stakeholders to ensure alignment of expectations and project completion within schedule.
• Monitor and report on project progress, performance and issues, and taking corrective actions as needed.
• Arrangement of delivery including DDP/Sample to customer.
• Manage phone calls and correspondence (e-mail, letters, packages etc.)
• Source & handle local orders and also orders that we do not have local office
• Provide artwork brief from sales to design team, follow up on artwork status
• Monitor and track sales orders from initiation to fulfilment, ensuring orders are processed promptly and accurately.

Requirements:

• Candidates should be willing to advance to a sales executive role if found suitable
• 1-2 years in Administrative Sales Support background
• Team Player and Detail Oriented
• Able to liaise with counterparts from China
• Able to prioritize and organize task
• Well versed in Microsoft Excel
• Diploma and above

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Planning and Reporting:

• Monthly review and analysis of actual reported process costs and comparison to plan
• Quarterly review and analysis of projected process costs and comparison to prior plan(s) and established goals and benchmarks
• Monthly review of reported cost to ensure consistent collection of data to enable internal and external benchmarking efforts
• Ongoing support of management information requests and special projects as assigned by management
• Ensure ongoing consistency and relevance of data that is made available to Manufacturing management
• Continuously work to improve the coordination and communication amongst the various site and global finance teams
• Support the business planning cycle through data analysis and participation in the budget process
• Consolidate and report variance to other cross-functional teams
• Execute standard costing activities and ensure products are costed appropriately, with changes explained to different cross-functional teams

Job Requirements:

• Bachelor Degree in Finance or relevant education field.
• At least 3-5 years of relevant experiences.
• Experiences in standard costing and variance reporting would be highly preferred.
• Good communication skills and proficient in using MS Excel.

Responsible for developing, interpreting and implementing financial concepts for financial planning and control. Gathers, analyzes, prepares and summarizes recommendations for financial plans, trended future requirements, operating forecasts, etc.

Job Description

• Handle customers' insurance enquiries, provide advise and quotations to customers on the insurance coverage required.
• Negotiate with insurance company for the best rates and terms.
• Place the coverage with the insurers and process all necessary documentation.
• Follow up with existing customers policy renewal.
• Ensure proper documentation for policies and correspondence
• Assist customers on their policy related query and claims
• Provide good service to customer and maintain the relationship
• Develop existing business with existing customers or new customers
• Work closely with Sales and Business development team
• Prepare monthly Management Reports
• To handle LTA registration matters

Requirements:

Diploma or degree in any discipline

Proficiency in excel

Experience dealing with LTA registrations matters

Candidate with CGI certificate will be at an advantage

At least three years of experience in the insurance industry or those without relevant experience but open for training welcomed to apply

Possess good knowledge of motor insurance & other general insurance products for personal and corporate lines will be at an advantage.

Team player with good interpersonal skills.

Meticulous and service-oriented

Experience in handling customers enquiry

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

As a Customer Support Executive at Act of Love Pte Ltd, you will be the primary point of contact for families and clients seeking our services. Your role will involve providing compassionate and professional support, guiding clients through funeral arrangements, and ensuring their needs are met with care and respect during difficult times. You will handle administrative tasks and assist with operational aspects to ensure smooth delivery of services.

Key Responsibilities

• Client Support: Attend to client inquiries via phone, email, and in person with empathy and professionalism.
• Funeral Arrangements: Assist families in planning funeral services, including explaining options for embalming, cremation, burial, and other related services.
• Administrative Duties: Maintain accurate records of client interactions, funeral arrangements, and payment details.
• Documentation: Help clients complete necessary paperwork and ensure compliance with regulations and internal policies.
• Coordination: Liaise with internal teams, such as operations and logistics, to ensure timely and smooth execution of funeral services.
• Service Excellence: Provide exceptional customer service and ensure that clients' needs are met throughout the entire process.
• Crisis Management: Respond promptly and calmly to any issues or concerns raised by clients, offering appropriate solutions.
• Follow-up: Maintain communication with clients post-service to provide any additional support as needed.

Qualifications & Skills

• Minimum Education: N-Level or equivalent.
• Communication Skills: Strong verbal and written communication skills in English and other languages (a plus).
• Empathy: Ability to engage with clients in a compassionate, respectful, and patient manner.
• Organization: Strong organizational skills with the ability to handle multiple tasks efficiently.
• Customer Service: Experience in customer service is preferred, with the ability to manage client relations with sensitivity.
• Team Player: Ability to work well within a team environment and collaborate effectively with other departments.
• Attention to Detail: Ensure all arrangements and documentation are handled accurately and promptly.
• Basic IT Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to use scheduling and CRM software.

Additional Requirements

• Availability to work on weekends and public holidays as required.
• A calm demeanor and emotional resilience to handle sensitive and difficult situations.
• Willingness to attend to clients' needs at various locations, including funeral homes and cemeteries.

What We Offer

• A supportive and respectful work environment.
• Opportunities for professional growth and development.
• Competitive remuneration package with benefits.

• Category cost analysis, particularly construction and including equipment, spares, facilities expense, and tool installation projects.
• Price and Should Cost (cost estimate) analysis to aid in category strategy and business negotiations.
• Identify and analyze available reporting data (in source system or data warehouse) and ensure alignment to business process, data quality and requirements.
• Carry out quality assessment of data, data reports and the accompanying decisions.
• Explore opportunities to drive correlation to business problems through data analysis.
• Generate summary and specified dashboard accounts which represent operational data in brief and intelligible format, suitable for the target audience, which includes partners, management leadership, department managers and directors.
• Partner closely with Category Managers, Program Managers, and other function groups tocarry out global, and/or regional process and IT improvement projects.
  identifying internal and external industry benchmarks, conduct market analysis & trends (related to analytics, commodities) to share with business partners & leadership.
  identify ways in which information systems tools can be used to address problems and improve processes.
  

Proven track record of being structured, including:

• Managing central repository systems.
• Price/Cost tracking in areas of equipment, material, labour, rates, etc.
• Collecting and analyzing budget vs actual cost variation.

Work closely with Program and/or Category Managers in coordinating and facilitate meetings:

• providing updates on strategic projects/initiatives.
• present data, market summaries, to leadership in facilitating decision making.
• Schedule regular data and report reviews with category team and partners to get feedback and identify future needs.
• Present and explain project / category data to the category team members, drive discussion and action items related to business direction.
• Occasional travel required.

Education: Bachelor’s or Master’s Degree, or equivalent experience

• Building & Quantity Survey
• Engineering – Industrial, Electrical, Mechanical
• Related field of study

Experience: Preferred

• Min 5+ years of relevant project experience in cost management / QS / Tool Installation / pricing / category or business analytics, particularly Cleanroom/Hospital/Pharmaceutical MEP Process Utilities Systems and CSA related. Candidates are to state the past construction projects & experience they have in their CVs.
• Proficient in Microsoft applications, computer skills (data analysis, excel reports, trends, pivot tables, SQL, python, etc), experience with visualization tools (Tableau, PowerBI, etc) a plus.
• Proven analytical and problem-solving skills, including using an analytic toolset and financial targets to incorporate Total Cost of Ownership (TCO) and benchmarking concepts.
• Experience in carrying out use of should cost (cost estimate) methodology.
• Strong communication, consulting, interpersonal, presentation, analytical skills, and attention to detail. Ability to speak Chinese, Japanese a plus.
• Experience and ability to build concise power point presentations.

As a Senior Emission Analyst in Global Sustainability Team, you will be responsible for leading critical emissions data collection at Micron’s R&D and manufacturing sites globally utilizing FTIR and/or forward-looking analytical technologies. You will be working in close partnership with instrument suppliers and/or vendors, site environmental sustainability leadership teams, site manufacturing teams, site facility teams, global smart manufacturing teams, global labs etc. to perform measurement, optimize measurement methodologies, write and document measurement reports, and provide recommendations to propel Micron towards the goal of achieving net zero emissions.

Responsibilities

Perform Actual Emissions (process greenhouse gas etc.) Measurement & Reporting

• FTIR and/or analytics technologies pre-measurement calibration.
• Coordinate with site manufacturing team for process recipe and dilution flow requirement.
• Partner with site manufacturing and/or facility teams to perform abatement destruction and removal efficiencies (DRE) measurement and optimize abatement, setpoints where required.
• Analyze measured data and write measurement reports (DRE etc.).
• FTIR and/or analytical technologies maintenance and troubleshooting in collaboration with instrument suppliers.

Optimize Actual Emissions Measurement & Reporting Procedures

• Create and optimize standard operating procedures (SOP) for abatement DRE measurement and reporting to improve measurement and report writing efficiencies.

Innovation and Training

• Partner with instrument suppliers and/or ventures to explore and deploy forward-looking analytics technologies for improved accuracy and efficiencies.
• Partner with workforce development to create training materials on emissions measurement and conduct training courses for a team of Emission analysis technicians.

Requirements

• PhD in Analytical Chemistry or equivalent.
• At least 3 years of working experience with FTIR technologies.
• Prior experience in process greenhouse gas measurement and reporting using FTIR technology is preferred.
• Familiarity with IPCC 2019 Tier 2c methodology and U.S. EPA DRE measurement protocol is preferred.
• Macro writing skillset may be beneficial.

Responsibilities

• Oversee day-to-day operation to ensure smooth operational effectiveness
• Handling vehicles for inspection and other services (when requried)
• Assist in handling customer’s enquiries (when required)
• Data entry for work related matters
• Provide good Customer Service
• Ad-hoc duties as assigned

Requirements

• Possess Valid Class 3 License
• Possess Vocational License will be an added advantage
• Proficiency in Microsoft Word, PowerPoint and Excel
• Communication, Customer Service and Problem Solving Skills
• ‘O’ Level, Diploma, Advanced/Higher/Graduate Diploma
• Able to work independently
• A good team player who is proactive and meticulous
• Has good communication and interpersonal skills
• Keen to learn with positive work attitude
• Entry level candidates are welcome to apply
• 5.5 days work

Job Description

• Review of purchase requisition raised, and liaise with the relevant sales team members.
• Sourcing competitive bids from qualified suppliers and negotiate with them over commercial and delivery terms.
• Prepare commercial evaluation & make recommendation to the sales team based on the best value for money quotation.
• Process order, follow up status.
• Maintain accurate and complete procurement documentation records.
• Liaise with vendors on item supplied, specifications and certifications (if required).
• Prepares updated reports on activities, and other task assigned by Management.

Requirements

• Diploma in Engineering / Business administration / Supply Chain Management.
• Minimum 1-2 years’ experience or good track record working in similar industry.
• Preferably having past working experiences in sourcing industrial products.
• Confident and possess good negotiation skills.
• Independent, discipline, able to handle high volume of PR efficiently, maintain high quality of work under competitive working environment.
• Sound understanding of incoterms and logistic.
• Preferably has ERP experiences but not mandatory.
• Proficient in Microsoft Office.
• Remuneration package is commensurate with qualification & experience.

RESPONSIBILITIES:

• Understand the requirement of customers for their direct and indirect MRO purchase enquiries.
• Actively involve in sourcing, analysing purchase quotation, costing, negotiate the best commercial offer.
• Ensure sales quotation needed is submitted on timely manner. Take initiatives to follow up closely, clarify requirements for purchase orders and contracts.
• Process sales order, and follow through the sales processes.
• Close communication with vendors and customers, develope long term relationship.
• Prepare and/or update database and activity reports on weekly basis or as and when required by superior or management.
• Other duties as assigned.

REQUIREMENTS:

• Professional Certificate / Diploma
• Minimum 1-2 years related experience
• Fluent in communication, both oral and written
• Proficient with Windows based applications (Word, Excel, PowerPoint), Customer-driven, service-oriented, Proactive, self-motivated and a good team player
• Discipline, ability to work and perform under pressure in a fast pace environment
• Willing to learn and must possess a CAN-DO attitude
• Sound judgement and good business sense
• Remuneration package commensurate with qualification & experience.
• Interested candidate to apply with last drawn and expected salary for this position.

Business Support Executive

• Assist to develop and implement trade marketing strategies to drive sales achive business objectives.
• Work closely with sales team and to follow through on execution of trade and in-store activities.
• Track and manage the brand marketing budget efficiently, including preparation of A&P Claims.
• Ensure timely execution of point-of-sale marketing materials, displays, and in-store promotions.
• Analyse market trends and competitor activities for growth opportunities.
• Monitor and measure the effectiveness of branding campaigns and initiatives, and provide recommendations for improvement
• Assist in the management and delivery of the assigned brand’s profitability.
• Prepare monthly reports as required.
• Collaborate with various departments and external stakeholders to facilitate smooth communication and coordination.
• Other ad-hoc job-related duties as assigned

Requirements

• Diploma / Degree in marketing or a related field.
• 1-3 years of experience in brand activation within the consumer products industry is required, with prior experience in a trade marketing role often preferred.
• Ability to develop brand and marketing strategies.
• Strong analytical skills combined with a creative mindset.
• Strong communication skills.

Ability to work collaboratively with cross-functional teams.

• Research hardware and software solutions and create plans, including layouts and product specifications, for all data communication networks resulting from meeting
• Present findings in report format to appropriate personnel and explain how the new communications network will address current issues
• Secure all hardware and software required for network solutions or supervise network administrator tasked with securing all hardware and software
• Plan out network installation and/or upgrade project, assign milestone tasks to support personnel and meet company deadlines for full implementation, including network and user station set-ups and permissions, installation of all software and end-user security
• Assign and supervise network support staff in their daily activities and during special projects

• Research hardware and software solutions and create plans, including layouts and product specifications, for all data communication networks resulting from meeting
• Present findings in report format to appropriate personnel and explain how the new communications network will address current issues
• Secure all hardware and software required for network solutions or supervise network administrator tasked with securing all hardware and software
• Plan out network installation and/or upgrade project, assign milestone tasks to support personnel and meet company deadlines for full implementation, including network and user station set-ups and permissions, installation of all software and end-user security
• Assign and supervise network support staff in their daily activities and during special projects