Total 21,615 Full-time support analyst job vacancies in Singapore

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

We are inviting candidates for the position of:

Mobile App Performance Analyst

We are looking for an experienced Mobile App Performance Analyst specializing in AppsFlyer to manage, analyze, and optimize app attribution and performance data. The role involves generating and auditing OneLinks, creating custom dashboards, conducting monthly and quarterly reporting, and supporting media integration. The ideal candidate will have 3–5 years of experience in app analytics, preferably with AppsFlyer, and a strong background in data analysis, dashboard creation, and audience management.

Key Responsibilities:

OneLink Management:

• Generate OneLinks for Non-SRN and owned media campaigns.
• Conduct Onelinks pre-launch audits to ensure OneLinks are correctly configured and optimized.

AppsFlyer Data Analysis:

• Create custom dashboards to provide campaign overviews and activity summaries.
• Build dashboards for tracking organic channels, owned channels, and paid media channels.

Integrated Analytics and Dashboard Building:

• Develop scalable analytics solutions by aggregating data from various platforms (ETL).
• Create and maintain integrated dashboards in Power BI for holistic performance tracking.

Monthly Reporting:

• Prepare and deliver detailed monthly reports summarizing campaign performance, attribution insights, and key recommendations.

Appsflyer Audience Management and Retargeting:

• Manage audience segmentation for personalized campaigns.
• Implement retargeting strategies to re-engage inactive users or optimize user lifetime value (LTV).

Media Integration Support:

• Provide support for media platform integrations with AppsFlyer Partner Marketplace, ensuring seamless tracking and attribution across all channels.

Quarterly Health and Sanity Check:

• Conduct regular audits of AppsFlyer setup, tracking parameters, and campaign configurations to maintain data accuracy and platform health.

SmartScript Integration and Testing:

• Implement and test AppsFlyer's SmartScript for seamless web-to-app user redirection and attribution.
• Ensure proper configuration and functionality of SmartScript for owned media and web-based campaigns.
• Conduct thorough testing to verify accurate web-to-app install tracking and event attribution.
• Monitor performance and troubleshoot any discrepancies in SmartScript setup.

Appsflyer Training:

• Develop and conduct training sessions for stakeholders across the SEA region to enhance understanding and usage of AppsFlyer tools and features.
• Tailor training programs to cover key topics such as attribution models, OneLink generation, SmartScript implementation, and campaign analysis.
• Provide ongoing support and resources to ensure stakeholders are equipped to maximize AppsFlyer's potential for their campaigns.

Required Skills and Qualifications:

Experience:

• 3–5 years of hands-on experience with AppsFlyer or similar mobile attribution platforms.
• Proven track record in managing app analytics and attribution for marketing campaigns.

Technical Expertise:

• Strong understanding of OneLink generation, deep linking, and attribution for Non-SRN and owned media campaigns.
• Experience with ETL processes and integrating data into dashboarding tools (e.g. Power BI).
• Familiarity with media platforms like Google Ads, Meta, TikTok, and their integration with AppsFlyer.

Analytical Skills:

• Expertise in creating dashboards for organic, owned, and paid media performance tracking.
• Ability to analyze large datasets and generate actionable insights for optimization.

Project Management:

• Strong organizational skills to handle monthly reporting and quarterly audits.
• Detail-oriented with the ability to manage multiple campaigns and projects simultaneously.

Soft Skills:

• Excellent problem-solving and communication skills.
• Ability to collaborate across marketing, analytics, and technical teams.

Preferred Qualifications:

• Experience with Power BI, SQL, or Python for advanced analytics.
• Knowledge of privacy frameworks like GDPR, CCPA, and ATT.
• Familiarity with audience management and retargeting strategies

Regional Marketing Data Analyst

Samsung Asia Pte Ltd

This role sits in the Digital Marketing team and would be reporting to the Data Lead of SEAO region. This role is crucial, in developing data solutions and insights using 1st party consumer data pipeline for eights markets across Southeast Asia & Pacific region, building BI solutions and AI/ML models, in order to drive continuous improvement in business KPIs for Samsung smartphone and consumer electronics categories.

Marketing Insights & Reporting (60%)

• Build dashboards and insight report on Samsung’s Big Data Platform
• Connect different data sources to generate actionable business insights for the marketing team
• Collaborate closely with subsidiary marketing managers and product team to support data analysis needs and proactively provide optimization suggestions

Data Science Modeling (40%)

• Build and improve machine learning models in the field of digital marketing, such as customer purchase propensity, customer retention & loyalty
• Maintain end-to-end machine learning pipeline to deployment data science model in the cloud environment
• Fast prototype of new data science projects using latest AI technologies
• Working with digital marketing deployment team to guide on marketing campaigns execution using data science solutions and rigorously measure business impact of data science projects, through A/B testing and other statistical methods.

Skills Required

• Strong programming skills: Advanced SQL, Python, Command Line
• Hands-on experience on large consumer data: demonstrated past work experience dealing with customer data at scale (in millions rows)
• Cloud technology experience: demonstrated working knowledge in any of the mainstream cloud solution: Google Cloud, Amazon AWS, Microsoft Azure. Google Cloud experience is preferred. Able to debug and trouble shoot cloud issues independently.
• Business Intelligence Platform experience: demonstrated working experience in any of the mainstream BI platforms: Looker, Power BI, Tableau.
• Stakeholder Collaboration: Demonstrated ability to collaborate with diverse stakeholders, including internal tech, marketing and product teams, external advertising/marketing agencies, to ensure timely delivery of data projects.

Qualifications

• A Bachelor's degree is required; a Master’s degree is a plus.
• 3-5 years of working experience in data analytics or data science, preferably in a consumer facing companies.
• Strong mathematical acumen, heightened data sensitivity, and the capacity to independently analyse and solve problems.
• Good logical thinking and teamwork spirit, strong willingness to learn
• Experience in Marketing, CRM, Consumer products is a plus

Key Responsibilities:

Financial Reporting and Closing:

• Manage the general ledger, including journal entries and reconciliations.
• Prepare monthly financial reports and assist in account closing.
• Support audits and regulatory financial data requests.
• Analyse financial trends and ensure accurate reporting.

Control and Compliance:

• Ensure adherence to accounting standards and financial regulations.
• Implement strong financial controls and safeguard assets.

Tax Planning and Compliance:

• Prepare accurate tax returns and collaborate with tax advisors.

Ad Hoc Projects:

• Participate in special projects, such as system implementations or process improvements.
• Maintain and improve financial systems.

Requirements:

• Diploma in Accounting (minimum), with 2–3 years of experience (preferably in education or charity sectors).
• Strong grasp of financial regulations, accounting principles, and financial analysis.
• Detail-oriented with excellent analytical and independent working abilities.
• Proficiency in financial software and Microsoft Office Suite.
• Effective communication and teamwork skills.

Interested candidates, please send your updated resume to [email protected]

Job description

• As a Business Analyst, you will be involved in the software development life cycle and agile methodology from project initiation, requirements, application development, implementation, maintenance and post-implementation review phases.

• The broad area of your role covers the following:

• Liaise extensively with external, internal clients and vendors;

• Lead design thinking sessions and requirements discussion with customers; conduct requirement analysis to ensure the implementation feasibility of functional specifications. Highlight requirement gaps, disproportional construction efforts, technical challenges and any other issues;

• Successfully translate users requirements into use cases, technical solutions;

• Present and communicate functional requirements and use cases to the technical and development teams and ensure system meets functional and system requirements;

• Good to have - Define system-level application architecture, high-level and detailed design, architectural policies and principles, implementation risks and mitigation measures, etc

• Engage customers to explain the rationale of architectures selection, or other technical issues;

• Prepare documentation, such as requirements and functional specification, design specification, enterprise class structure, data and application management framework, interfacing, infrastructure requirements, data migration approach, etc; work closely with customers to review and sign-off documentation;

• Prepare system training programs and conduct training to the customers;

• Develop test plans, cases and results and trace to requirements to ensure comprehensive test coverage. Measure test results with customers required outcome;

• Perform functional and backend testing, review results and logs, resolve test issues and ensure application quality;

• Perform test briefing to the stakeholders and support UAT.

• Trouble-shoot system problems faced by the project team, customers and follow up till resolution;

• Conduct change impact analysis on customers requests in a change management lifecycle;

• Work with local and off-shore teams to deliver projects on the technical aspects;

• Prepare solutions and proposal for pre-sales activities;

Requirements

• Must have experience working in banking domin;

• Degree in Computer Science and Engineering;

• Minimum 2 years onwards of relevant experience as a Business Analyst and tester, Good to have in Java environment

• Strong analytical skills and possess stamina in following up on issues reported till its resolution;

• Experience in issues/problems and change management processes;

• Ability in analysing system backend logs and performing data mapping and categorisation;

• Able to perform functional and backend testing activities and ensure traceability to requirements;

• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, good writing and communication, negotiation and interpersonal skills including strong persuasive technique and an eye for details;

• Development skillset Java environment, well verse in Jira and SQL is an added advantage;

• Able to work under stringent timeline and exhibit commitment to project completion;

• Strong customer-service orientation and good presentation skills;

• A Good Team Player.

Must well verse in SQL, Linux, System Analysis and UAT testing. Knowledge in Java is an added advantage.

EA Number: 11C4879

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Quality Analyst (KYC). This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract

Only Singaporean

Key Responsibilities:

· Experience in banking processes particularly on Account Opening System that covers KYC, and Customer Maintenance services.

· Performs System Integration Testing, User Acceptance Testing and Regression Testing of the application.

· Generate and share daily execution reports using Jira.

· Involve in daily stand-up meetings.

· Coordinate with team members and other teams for day-to-day work.

· Do email support for different application issues under the team.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Deepa Shivakoti

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

From local corporates to large multinationals, clients come to Morgan Stanley for their risk management requirements in almost every type of financial instrument in all the world’s financial markets. Morgan Stanley professionals use our network and technology to provide liquidity and sophisticated analysis, to manage risk and execute reliably in the fast-changing markets.

The Fixed Income Division (FID) is comprised of Interest Rate and Currency Products, Credit Products and Distribution. Professionals in the Division assess and actively manage risk, trade securities, and structure as well as execute innovative transactions in the fast-paced and constantly changing global markets. The Commodities Division is a market leader across a broad range of commodities markets, with expertise in areas including client risk management, financing solutions and investor products.

Asia Corp Sales team covers corporate clients across local corporates and multinationals across Fx, interest rates, and Commodities products. The sales team transacts with this diverse set of clients on a high frequency basis across currencies and products (FX, FX options, Bonds, Interest Rate swaps, interest rate options, government bonds etc.) Sales team represents the firm in front of clients and work very closely with internal stakeholders including traders, structurers, and research analysts to provide best in class execution and coverage to external clients.

The role is based out of Singapore and requires working with the Asia Macro Sales Team. The role will require a fast-learning, dynamic, pro-active and self-motivated person to assist the team in performing day to day tasks which includes (i) post-trade processing (ii) account onboarding work (iii) ad-hoc reporting works and (iv) other ad hoc works

This role requires an individual who likes to work in a high intensity environment with steep learning curve given the fast moving nature of the macro markets

The role involves working on –

• Regular Market Color Update/Daily Tasks – preparing regular market update/trade ideas, updating/refreshing trading axes, positioning report and flow report
• Post-trade Processing - assist in post-trade processing – tie-ing out PVs, trade recaps, trade bookings
• Account Onboarding Work: Working with main sales coverage in coordinating and liasing internally and externally on account onboarding tasks
• Other Ad-Hoc administrative work: electronic client onboarding, liaise on trade settlement related issues, creating research access for clients

Qualifications - External

The basic skills required for the role are the ability to learn quickly how, willing to work hard and thrives in a high intensity working environment with tight deadlines.

Skill set required:

We are looking for a confident and outgoing person, who has exceptional attention to detail and is proactive in taking initiative. We are looking for someone who has the hunger and passion to learn more on markets and strong desire to succeed in the role.

• Passion for market and hunger/desire to learn more and succeed is critical
• Minimum 1 year of experience/exposure or interest in markets/ track markets will be valuable – in FX, FX options or interest rates
• Masters Degree in a quantitative faculty is required
• Excellent communication skills is a pre-requisite given the nature of the role and the location that the role supports
• Attention to detail and ability to follow up and complete tasks
• Team work
• Problem solving
• Strong analytical skills

Job Description

• The candidate will be embedded with the enterprise onboarding platform’s corporate trust PR support team for the purposes of the Incumbency Certificate (IC) / Authorized Signatory Lists (ASL) remediation project, where the candidate will be collecting updated ICs from all clients.
• As part of the IC collection process, the candidate will perform the review of the IC/ASL of clients, ascertain if due diligence is required as per local KYC regulations, and if so, ensure these signatories are entered into the KYC record for screening purposes.
• The candidate is also expected to help provide mitigating factors or additional description based off deal documents if a true screening hit is detected (e.g. PEP hits, negative news etc), and work with the team on the screening hits.
• The candidate must also be confident in performing client outreach to collect documents such as identification and verification documents, if essential, in performing our due diligence on the authorised signatories.

Job Requirements

• Bachelor’s degree in Business Administration/Banking/Accounting/Finance, or equivalent combination of education and experience.
• With 3 - 7 years of total work experience in the financial sector, front office KYC and onboarding, or client-facing/project management.
• Excellent communication skills with all levels in the organization.
• Excellent research and analytical skills, be able to work independently and be resourceful when it comes to resolution of various issues.
• Should be flexible to help out with KYC periodic reviews and other miscellaneous tasks beyond just the scope of the IC/ASL remediation project.
• Must be comfortable to read & appreciate the implications of internal bank policies to identify if a particular IC/ASL is relevant to the local KYC regulations, or if due diligence can be avoided for non-customer relationships.

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with [email protected] | Personnel Reg No.: R1105160 | EA License: 02C3423

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Position Overview:

We are looking for a seasoned Senior Information Technology Analyst to join our technology team in the fast-paced and high-stakes trading sector. In this role, you will be responsible for the maintenance, enhancement, and optimization of our trading systems, infrastructure, and network security. Your expertise will directly impact our ability to trade effectively and securely in a highly volatile and competitive environment.

This is a demanding role that requires an individual who thrives under pressure, works with urgency, and can handle mission-critical responsibilities, often with little room for error. You will be expected to work on complex technical issues related to low-latency trading systems, risk management software, data analytics, and cybersecurity in a 24/7 operational environment.

Key Responsibilities:

• Trading Systems Support & Optimization: Maintain and optimize low-latency trading platforms and ensure they perform at the highest levels of efficiency and reliability under market stress.
• Infrastructure Management: Oversee network infrastructure, servers, and storage solutions that support high-frequency trading (HFT) and algorithmic trading systems.
• Security & Compliance: Manage and enforce strict security protocols to protect sensitive trading data, including risk management and regulatory compliance.
• Incident Management: Quickly troubleshoot, resolve, and document incidents impacting trading systems, with a focus on minimizing downtime and optimizing recovery times.
• Continuous Monitoring: Implement real-time monitoring tools and automated alerting systems to detect system anomalies, security breaches, or any potential failures before they impact trading operations.
• Collaboration: Work closely with traders, quantitative analysts, and other IT teams to ensure technology solutions align with business objectives and trading strategies.
• Project Leadership: Lead key projects related to infrastructure upgrades,security improvements, or the integration of new trading technologies.
• Performance Tuning: Fine-tune trading applications, databases, and network components to achieve ultra-low latency and maximum throughput.

• Skills & Expertise:

• System Management & Optimization:
• Oversee and maintain the company’s IT infrastructure, including hardware, software, and network systems.
• Ensure that all IT systems are up-to-date and compliant with international trade regulations.
• Monitor the performance of software systems used for tracking imports and exports and troubleshoot any issues.
• Data Management & Security:
• Manage the import/export data, ensuring it is accurate and properly stored in the company’s databases.
• Safeguard sensitive trade data, such as customs information, product specifications, and shipping details, ensuring compliance with data protection regulations.
• Implement security protocols to protect company data and information from cyber threats.
• Software Implementation & Support:
• Support the integration of IT systems that help streamline the import/export process, such as Enterprise Resource Planning (ERP) systems,transportation management systems (TMS), and customs management software.
• Work with external software vendors to ensure seamless operations, including training staff on software usage.
• Automation of Business Processes:
• Identify areas within the supply chain where automation can be introduced to reduce time, errors, and manual work, such as automating order processing, shipment tracking, and invoicing.
• Design and implement custom IT solutions to improve efficiency and reduce operational costs.
• Collaboration with Stakeholders:
• Collaborate with the logistics, shipping, and customs departments to understand their IT needs and provide solutions.
• Work with external stakeholders like suppliers, customs authorities, and freight forwarders to ensure smooth data exchange and compliance with international regulations.
• Reporting & Analysis:
• Generate and maintain reports on import/export operations, helping senior management analyze performance, trends, and issues.
• Use data analytics to forecast demand, optimize routes, and improve supply chain management.
• Compliance & Regulatory Support:
• Stay updated on IT-related regulations in the import/export industry, such as compliance with customs laws, international trade regulations, and data privacy laws.

o Ensure that the company's IT systems support compliance with various global standards for international trade.

• Problem Solving & Troubleshooting:
• Troubleshoot IT issues related to logistics systems, shipment tracking, customs paperwork, and other import/export functions.
• Provide timely solutions to minimize downtime or delays in operations.
• Training & Support:
• Provide training to staff on new IT tools and systems to ensure efficient use and understanding.
• Offer ongoing technical support to employees regarding the use of trade and logistics software or any related IT systems.
• Project Management:
• Manage IT projects related to upgrading systems or implementing new technologies that improve the import/export process.
• Ensure that IT projects are completed on time, within budget, and meet the needs of the business.

Required Qualifications:

• Education: Bachelor’s or master’s degree in computer science, Information Technology, Engineering, or a related field.
• Experience: 3+ years of IT experience with at least 1 years in a senior or leadership role within the trading sector or related industries.
• Able to Drive a Car and Meet with Clients Indepentently
• Valid Driving License is Preferable

As a Junior Financial Associate, you will play a pivotal role in supporting the financial operations and strategic initiatives of Smartfunding. You will work closely with the Senior Financial Analyst and the Fatfish Group Corporate Ventures Team, contributing to the management and execution of corporate transactions. This position offers a unique opportunity to gain hands-on experience in financial analysis, market research, and business planning within a dynamic and innovative corporate environment.

Key Responsibilities:

Corporate Representation

• Act as a Company Representative of Smartfunding Pte Ltd, supporting the Senior Financial Analyst in daily functions.
• Collaborate with the Singapore HQ corporate team to ensure seamless communication and coordination.

Support for Corporate Transactions

• Assist in the management and execution of corporate transactions for the Group.
• Provide analytical support for mergers, acquisitions, and other strategic initiatives.
• Prepare reports and presentations for Group Management to facilitate decision-making.

Job Requirements:

• Education: Bachelor’s degree in Finance, Accounting, Economics, or a related field.
• Experience: Entry-level position; prior internship or experience in financial analysis or related field is a plus.
• Skills: Strong analytical skills, multi-tasking, and excellent communication abilities.
• Attributes: Detail-oriented, proactive, and able to work effectively in a team environment.
• Software Proficiency: Familiarity with Microsoft Office Suite (Excel, PowerPoint, Word).

This role is ideal for a motivated individual looking to develop their financial analysis and corporate finance career within a supportive and growth-oriented company.

• MNC Company
• Basic $2500 - $3200 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working days: Monday to Friday
• Working hours: 8am to 4.30pm
• Jurong Island. Company Transport provided

Job Responsibilities:

• Perform raw material, intermediate and final product Quality analysis
• Interpret and report test results accurately and timely based on test method
• Supports troubleshooting technical issues pertaining to equipment and analysis
• Support establishment and maintenance of lab system and equipment validation and calibration
• Maintenance of quality document and development of quality procedures
• Provide training to Laboratory Analysts and Process Technicians in analysis instrument procedures
• Manage and maintain chemicals, reagents, and consumables
• Support Procurement process and upkeep of inventory
• Implement and improve analytical and equipment work process
• Implement and participate in safety and quality improvement activities
• Other works as assigned by Superior

Requirements:

• Diploma in Chemical Process Technology or Science related field
• Min 5years experience in analytical laboratory environment
• Hands-on experience with GC, ICP, Titration and polymer testing equipment
• Hands-on experience with equipment calibration and reagent preparation

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Details of the Division and Team:

Deutsche Bank’s Private Banking business is one of the largest wealth managers worldwide. We offer our clients a broad range of traditional and alternative investment solutions, as well as comprehensive advice on all aspects of Wealth Management.

As a trusted partner of wealthy individuals and entrepreneurs, family offices and foundations, we create lasting value for clients. We specialize in developing bespoke solutions for our clients around the world, for instance wealth planning across successive generations and international borders, asset management with individual risk management, loans and deposits.

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 21 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Responsible for ensuring KYC (Know Your Client) reviews are in line with regulatory standards.
• Review existing client profiles to ensure Source of Wealth corroboration, review of corporate structures and performance of beneficial ownership drilldown.
• Assessment of money laundering, fraud, reputational risk, and sanctions risk factors on client accounts.
• Perform screening and relevant alert adjudication.
• Work in partnership with Front Office and Anti Money Laundering colleagues to ensure files are completed in a timely manner and with high quality.

Your skills and experience:

• Minimum 2 years experience in KYC or AML.
• Experience in Source of Wealth (SOW) review
• Degree majoring in Banking, Accountancy or Business Administration or related discipline
• Good stakeholder management skills.
• Strong time management, organizational, planning and follow-up skills.
• Able to multi-task effectively.
• Willing to learn and take on additional challenges
• Good team player
• Pro-active and able to work under pressure
• Fluent in the English language
• Good communication skills (oral and written) and interpersonal skills
• Good knowledge of Microsoft Suites – Word, Excel, PowerPoint

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Requirement - Advanced Response Center (Tier 1)

ARC Tier 1 is required to work in a secure ARC environment. ARC is a type of call center that specializes in providing technical support or customer service for complex products or services. An ARC typically employs highly trained and specialized agents who are knowledgeable about the product or service being supported. They may also use advanced technologies such as artificial intelligence, chatbots, and automation to assist with customer inquiries and support.

In addition to providing technical support, an ARC may also be responsible for proactive monitoring and management of the product or service being supported, identifying, and resolving issues before they become problems for customers. This can help to improve overall customer satisfaction and reduce downtime for critical systems or services.

Overall, an Advanced Response Center plays a critical role in ensuring that customers receive high-quality technical support and service for complex products and services.

ARC Tier 1 is responsible for provide first level technical support to customers. ARC Tier 1 will work closely with ARC Tier 2, Team Leads & Technical Support Engineers to achieve this purpose. ARC Tier 1 is the first line of technical support. This team is responsible for basic customer issues/enquiries/request/alert. It is the same as 1st Level support which provide basic technical or non- technical support functions.

ACR Tier 1 functions and responsibilities (not limited)

· Respond to the incoming enquiries/incident/request/alerts (Call, Email, Webchat, EUP, IVR handling, Monitoring consoles)

o 1st level troubleshooting of in supported systems

i.e. Workplace; Server; Network; Microsoft 365; Secure Access Service Edge; Point of Sale

o Security event monitoring

o Server and network availability and performance monitoring

o Password reset and unlock

o Perform log & route [to higher tier or Resolver Team(s)]

· Record and manage all transactions/ cases in Service Management System

· Broadcast notifications to the relevant parties

· Provide timely status update, follow up on cases escalated until closure within the service level agreement.

Ensure daily tasks are executed according to the Standard Operation Procedure

• Experience in supporting a user size of >100 users
• Proficient in Microsoft 365 (M365) administration, including user management, Intune device management, and security configuration
• Skilled in managing endpoint devices: Windows OS, Android and IOS

about the company
My client is seeking an IT Support Engineer to provide dedicated support to end users within the organization.

about the job

• Design, implement, and manage Microsoft 365 solutions, ensuring system availability, reliability, and optimal performance.
• Regularly monitor system health, perform performance testing, and manage backups and restores as required.
• Conduct annual hardware refresh for endpoint devices (Windows, Android, iOS) and network equipment.
• Provide onboarding/offboarding for employees, troubleshoot issues onsite and offsite (including vessel support), and document system configurations, processes, and user guides.
• Serve as the IT procurement officer, managing vendor relationships, purchasing, and overseeing billing and subscriptions for SaaS and Microsoft 365.
• Maintain IT hardware/software inventory and perform daily, monthly, and annual IT operation checklists.
• Work closely with internal stakeholders to enhance user experience and travel internationally if necessary to support vessels when vendor resolution fails.

skills and experience required
2+ years of experience providing L1 support in mid to large enterprises with a user base of over 100 employees.

Hands-on experience as a Global Admin for Microsoft 365 or expertise in key modules such as user administration, Intune management, and security configuration.

Managing and troubleshooting endpoint devices, including Windows OS, Android, and iOS.

what's the offer
This a permanent opportunity for an IT Support Engineer will pay a salary range of $ 3,500 - $ 4,000 plus benefits.

To apply online please use the 'apply' function, alternatively you can reach me at https://www.linkedin.com/in/Oliviatoh-032330132/. (EA: 94C3609 / R22109942)

Responsibility

· Provide IT support and perform initial troubleshooting or escalate to our outsourced IT specialists for complicated cases, or provide alternatives to resolves the cases.

· Support HQ and project sites regarding IT-related issues.

· Monitor and maintain in-house networks and servers.

· Manage and maintain computer hardware and software systems, Inventory, and deployment to users.

· Upgrade, install and configure new hardware and software to meet company objectives.

· Create user accounts and set up email accounts for new staff.

· Perform diagnostic tests and debugging procedures to optimize computer systems.

· Document processes, as well as backing up and archiving data.

· Develop data retrieval and recovery procedures.

· Perform any ad-hoc assignment as instructed by superiors.

Requirements

· ITE, Diploma or Higher qualification in computer science, information technology, information systems, or related fields.

· Preferable with at least 1-2 years of relevant working experience in a similar role.

· Responsible, meticulous, fast learner.

Job Scope:

1) Cleaning and tidying of college areas:

• General Office
• HOD Room
• Staff Room
• Meeting Rooms
• Staff Pantries
• Lift Lobby and
• Toilets

2) Hostel:

• To escort contractor (ad-hoc or term) to respective locations for repair and maintenance
• To check for any common area defects
• To carry out gardening works, Eg. water potted plants
• To carry out cleaning works for rooms, including preparing bedlinens for new ad-hoc check-in
• To carry out cleaning works for common area, Eg. wet area, lift lobby, office, meeting room, toilet, empty recycle bins (NEA bluboxes) etc
• To store keep the luggage room, such as bed linens, tools and spare parts for ad-hoc repairs
• General maintenance such as changing of filter for air purifier, maintenance and replacement of vacuum cleaner bags etc

3) Any other duties as assigned by Officer-in-charge

Job Requirement:

• Preferably 2 years’ experience in cleaning and general maintenance work

Working Arrangement:

Location: Potong Pasir

Date: 1 Feb 20025 - 31 Jan 2026

Working Hours:

Mondays to Thursdays: 7 am to 4.30 pm

Fridays: 7 am to 4 pm

Lunch: 1 hour

Salary: $2000/Month

EA License No.: 96C4864

Reg. No.: R22110485

Provide administrative support to the team and ensure seamless coordination with

internal and external stakeholders till fulfilment of activities.

Specific Responsibilities Include, but are not limited to:

Administrative Support

• Provide administrative support for events and visits.
• Support in reception duty covering and provide general assistance to visitors.
• Raise purchase requisitions for supported divisions/offices.
• Manage calendar scheduling for assigned Directors / management.
• Assist Directors/Management with internal training, claim, and leave submission.
• Facilitate arrangements for management overseas trips.
• Organize and coordinate meetings/visits, including assist in preparation of materials.
• Take meeting minutes and follow up on action items, when required.
• Assist with onboarding of new hires in supported divisions/offices
• Handle requests and queries from management.
• Perform other ad hoc duties as assigned by Management or Reporting Officer.
• Maintain a systematic filing system.
• Update and manage office policies and procedures.
• Track, maintain, and order office supplies inventory.
• Maintain divisions/offices distribution list and contact lists.
• Assist in planning and executing internal and external events, ensuring all logistical details are managed effectively.
• Drive continuous improvement within the administrative and secretarial support organization.

JOB REQUIREMENTS

• Diploma in a relevant field. Candidates without a diploma but with equivalent relevant experience will also be considered.
• Minimum of 2 years working experience in administration work is a plus.
• Ability to break down tasks into deliverables and set realistic timelines for completion.
• Strong written and verbal communication skills are essential.
• Must be a team player with excellent interpersonal skills, independent and adaptable
• Proficient in Microsoft Office applications.
• Familiarity with SAP is an advantage.
• Willingness to be scheduled to work off-shift hours in support of visits/events occasionally

Provide administrative support to the team and ensure seamless coordination with

internal and external stakeholders till fulfilment of activities.

Specific Responsibilities Include, but are not limited to:

Administrative Support

• Provide administrative support for events and visits.
• Support in reception duty covering and provide general assistance to visitors.
• Raise purchase requisitions for supported divisions/offices.
• Manage calendar scheduling for assigned Directors / management.
• Assist Directors/Management with internal training, claim, and leave submission.
• Facilitate arrangements for management overseas trips.
• Organize and coordinate meetings/visits, including assist in preparation of materials.
• Take meeting minutes and follow up on action items, when required.
• Assist with onboarding of new hires in supported divisions/offices
• Handle requests and queries from management.
• Perform other ad hoc duties as assigned by Management or Reporting Officer.
• Maintain a systematic filing system.
• Update and manage office policies and procedures.
• Track, maintain, and order office supplies inventory.
• Maintain divisions/offices distribution list and contact lists.
• Assist in planning and executing internal and external events, ensuring all logistical details are managed effectively.
• Drive continuous improvement within the administrative and secretarial support organization.

Job Requirements

• Diploma in a relevant field. Candidates without a diploma but with equivalent relevant experience will also be considered.
• Minimum of 2 years working experience in administration work is a plus.
• Ability to break down tasks into deliverables and set realistic timelines for completion.
• Strong written and verbal communication skills are essential.
• Must be a team player with excellent interpersonal skills, independent and adaptable.
• Proficient in Microsoft Office applications.
• Familiarity with SAP is an advantage.
• Willingness to be scheduled to work off-shift hours in support of visits/events occasionally.

Provide administrative support to the team and ensure seamless coordination with

internal and external stakeholders till fulfilment of activities.

Specific Responsibilities Include, but are not limited to:

Administrative Support

• Provide administrative support for events and visits.
• Support in reception duty covering and provide general assistance to visitors.
• Raise purchase requisitions for supported divisions/offices.
• Manage calendar scheduling for assigned Directors / management.
• Assist Directors/Management with internal training, claim, and leave submission.
• Facilitate arrangements for management overseas trips.
• Organize and coordinate meetings/visits, including assist in preparation of materials.
• Take meeting minutes and follow up on action items, when required.
• Assist with onboarding of new hires in supported divisions/offices
• Handle requests and queries from management.
• Perform other ad hoc duties as assigned by Management or Reporting Officer.
• Maintain a systematic filing system.
• Update and manage office policies and procedures.
• Track, maintain, and order office supplies inventory.
• Maintain divisions/offices distribution list and contact lists.
• Assist in planning and executing internal and external events, ensuring all logistical details are managed effectively.
• Drive continuous improvement within the administrative and secretarial support organization.

Job Requirements

• Diploma in a relevant field. Candidates without a diploma but with equivalent relevant experience will also be considered.
• Minimum of 2 years working experience in administration work is a plus.
• Ability to break down tasks into deliverables and set realistic timelines for completion.
• Strong written and verbal communication skills are essential.
• Must be a team player with excellent interpersonal skills, independent and adaptable.
• Proficient in Microsoft Office applications.
• Familiarity with SAP is an advantage.
• Willingness to be scheduled to work off-shift hours in support of visits/events occasionally.

Job Description & Requirements
The role of a Sales Support Executive / Coordinator / Admin is responsible for rendering all the after-sales support services to the customers. This includes processing of orders, preparing internal & external credit notes, payment collection, preparation of quotations, contracts, mailers, samples and coordination with other departments.

Specific Responsibilities
1. Responsible for taking customers’ orders via phone or email, input into system, print and sort the invoices.

2. Responsible to prepare internal & external credit notes.

3. Responsible for payment collection from customers.

4. Assist in the preparation of quotations / contracts / mailers / samples for sales team.

5. Assist point between customers and logistics department on all logistics matters.

6. Assist to check and coordinate on supply issues with warehouse, purchasing and production departments.

7. Maintain and replenish sales samples drawers.

8. Attend to office deliveries/mails as we do not have receptionist.

9. Assist in the preparation of the monthly report on sales performances to the management for sales performance evaluation when required.

10. Any other area of responsibilities that the company deems necessary.

Competency Requirements
1. GCE ‘O’ level.
2. NAV/Microsoft Dynamics 365 Business Central will be an added advantage.
3. Communication skills for coordination and customer service.

Working Hours
Monday - Friday : 8 30am - 5 45pm (1 Hour Break)
Saturday: 8 30am - 2 30pm (1 Saturday Shift Every 4 Weeks)

• Well Established Company
• Basic $2500 - $3000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: East
• Working days: Monday to Friday
• Working hours: 9am – 6pm

Job Responsibilities:

• Generate leads through various channels including online platforms, networking events, referrals
• Assist the sales team by providing information, preparing quotations, and coordinating the sales process from inquiry to order placement
• Create and send invoices to clients for products and services rendered and follow up on overdue payments
• Coordinate with the finance department to track and manage payment collections.
• Negotiate terms and conditions with clients to secure deals and contracts
• Actively seek new business opportunities and clients
• Any other ad hoc duties as assigned

Job Requirements:

• Possess minimum Diploma and/or Degree in Business, Marketing or any related field with at least 1-2 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Participates in improvement initiatives and team building activities within customer service and across functional areas of core integration.
• Accurately process high volumes of part orders and service requests, including but not limited to part location and price determination, accurate cost and revenue account reflection, regular follow up with engineers and inventory management to ensure the customer's needs are met successfully and promptly.
• Prepares accurate pricing of part orders and returns based on factors such as foreign currency conversion rates, contract type and coverage, special customer discounts, part type category and subjective data from field service engineer as to reason for current part issue.
• Ensures accurate cost and revenue account are associated with parts, labor and expenses on each call, which requires solid understanding of cogs accounts, service types and service areas
• Determines shipping method based on numerous factors including part size and weight, contractual agreements with the customer, severity of system issue, and preferred carrier.
• Acts as customer liaison with Accounts Receivable to determine billing issues and find resolution.
• Maintains professionalism in working relationships with team, customers and others within the company.
• Ensure all areas of personal responsibility are handles promptly, accurately, and with outstanding customer service.
• Ad-hoc tasks/duties assigned by Superior

Requirements

• Min N / O / NITEC / Diploma in any courses
• Min 2 to 3 years of order processing / sales support / order fulfilment exp

Salary range: $3K to $3.6K

Medical Device / Lifescience MNC

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

• Position: Implementation Software Consultant - (Knowledge of monday.com/ B2B SaaS/ Sales Support)
• Location: Joo Chiat Road (Nearest MRT - Marine Parade MRT)
• Working hours: 5 Working days (Monday to Friday, 9AM-6PM)
• Salary (commensurate with experience): Gross Salary $8000 (Basic up to $6,200 + Commission + Transportation Claim)
• Duration: Permanent
• Industry: Technical, IT Networks, Data

Main Responsibilities:

• Collaborate with customers and internal teams to scope, architect, design, and implement tailored solutions using the monday.com Work OS.
• Support pre-sales efforts by providing technical expertise, building proof-of-concepts, and delivering post-sale implementation services.
• Plan and manage customer onboarding solutions, complex API integrations, data migrations, custom scripting, and user management.
• Design advanced solutions leveraging monday.com’s APIs, apps framework, and integration platforms (e.g., Zapier, Workato, Integromat).
• Supplement workflows using low-code/no-code tools to extend monday.com capabilities.
• Act as a project manager for small to medium-sized projects, ensuring timelines, customer goals, and deliverables are met.
• Conduct end-user training, workshops, and webinars to empower customers and improve adoption of the platform.
• Work with enterprise customers to define and implement solutions that address their unique business needs and challenges.
• Build relationships with clients, acting as their trusted advisor throughout the implementation process.

Requirements:

• A Bachelor's degree in a technical field (Computer Science, Engineering, or related) is preferred
• 3+ years of experience in B2B SaaS as a technical customer success / implementation manager / professional services consultant / technical project manager, preferably with experience in complex product implementation.
• Expertise in architecting and delivering technical solutions for enterprise customers, ideally within the onboarding and implementation of software platforms.
• Strong knowledge of APIs (RESTful, GraphQL) and experience with integration platforms like Unito, Zapier, Integromat, or Workato.
• Ability to code in Java/ Python, familiarity with React would be advantageous
• Strong project management skills with a track record of delivering projects on time and managing multiple stakeholders.
• Excellent ability to explain complex technical concepts to non-technical stakeholders.
• Experience with SSO/SAML/AD identity authentication protocols.

Email to: [email protected] or call me at: 6398 5689 for more information.

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https://www.instagram.com/search.personnel

Join us on Linkedin: www.linkedin.com/company/search-personnel-pte-ltd

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Responsibilities

• Support and maintain organization’s computer systems, desktops, and peripherals.
• Perform end user supports.
• Install and maintain IT equipment and software.
• Troubleshoot hardware and software issues.
• Generating MIS reports
• Strong problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hours, if required.

Job Specification

• 1 - 2 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Those who have strong technical knowledge of desktop operating systems, desktop applications, and IT hardware but without the working experiences are welcome to apply.
• Perform onsite and remote troubleshooting to resolve end users’ issues.
• Ask questions to pinpoint problem.
• Setup workstations for new employees.
• New user account creation.
• Setup and provide support for Microsoft Outlook on Users’ workstations.
• Assist in IT report generation.
• Purchase of IT equipment, including getting the quotations.
• Maintain IT asset inventory documents.

Yee Jie Ling Jaslin | EA Reg. no.: R1440114

RS Recruitment Agency LLP | EA Licence no.: 17C8809

We are hiring under Recruit Express headcount, and you will be deployed to:

Location: CBP & Tampines

Salary: $2800- $3200

Duration: 1-year contract Renewable

Working Hours: Normal Office Hours

Job Summary:

As a Desktop Engineer, you will be responsible for providing technical support and assistance to end-users within the organization. You will work closely with senior engineers to troubleshoot hardware and software issues, install and configure computer systems and applications, and ensure the smooth functioning of desktop environments. Additionally, you will help with IT projects and initiatives to improve overall system performance and user experience.

Key Responsibilities:

• Respond to and resolve help desk requests from end-users regarding hardware, software, and network issues.
• Troubleshoot and diagnose desktop, laptop, printer, and peripheral device problems.
• Provide technical assistance for operating systems, applications, and other software tools.

Hardware and Software Installation:

• Install, configure, and upgrade desktop hardware components such as hard drives, memory, and graphics cards.
• Install and configure operating systems, software applications, and updates.
• Set up and configure network printers and other peripherals.

System Maintenance and Monitoring:

• Perform routine maintenance tasks such as system updates, patches, and antivirus scans.
• Monitor system performance, identify issues, and implement solutions to ensure optimal performance and security.
• Manage user accounts, permissions, and access levels as per company policies.

Documentation and Reporting:

• Maintain accurate records of hardware inventory, software licenses, and configurations.
• Document technical procedures, troubleshooting steps, and solutions for knowledge sharing.
• Generate reports on system performance, incidents, and resolutions for management review.

Collaboration and Training:

• Collaborate with senior engineers and IT teams on projects and initiatives to improve IT infrastructure and services.
• Provide training and guidance to end-users on basic IT operations, software usage, and best practices.
• Stay updated with emerging technologies and industry trends to contribute to continuous improvement efforts.

Qualifications and Skills:

• Nitec / Diploma Information Technology, or related field (or equivalent work experience).
• 1-2 years working experience.
• Knowledge of desktop operating systems (Windows, macOS) and productivity software (Microsoft Office suite, etc.).
• Familiarity with hardware components (desktops, laptops, printers, peripherals) and troubleshooting techniques.
• Basic understanding of networking concepts (TCP/IP, DNS, DHCP) and protocols.

Interested applicants, please Email,

Fabian Ling Tuong Liing

Email Address: [email protected]

Outsourcing Team

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.