The Project Manager-Business Analyst will take the lead and manage projects primarily related to the Reconciliation System of Wealth Management activity in Europe and in Asia.

Job Description:

• Analyze new requirements coming in the domain with all stakeholders involved in order to propose to the organization the best way to deliver appropriate solutions
• Lead the elaboration of a functional solution with business stakeholders and concerned IT teams
• Lead, with the support of technical teams, the definition of the solution and the implementation roadmap
• Proactively communicate and collaborate with external and internal third parties to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional requirements, General Functional Specifications (GFS), Use Cases, Screen and Interface designs, etc.
• Organize and run dedicated committees (steering committees, project committees, etc)
• Identify and report on project risks, attention points, and issues to follow up
• Plan the migration strategy and change management activities related to the project
• Coordinate, supervise, and contribute to Users Acceptance Tests (UAT)
• Manage all the decision-making and analysis processes allowing to design, validation the solution, and get the necessary approvals in terms of architecture, IT risk and IT Security, budget, and capacity planning.
• Coordinate the implementation from a project management perspective and ensure the Bank’s Project governance is applied at each step
• Be the liaison between the business units, technology teams, and support teams.
• Ensure a good relationship with business sponsors and stakeholders in each location

Job Requirements:

• Bachelor’s Degree or equivalent experience required
• At least 7 years of Business Analysis with Project Management experience in working on Wealth Management Banking
• Strong working knowledge of Reconciliation Systems (Intellimatch) – MUST HAVE
• Excellent communication skills in English, both oral and written.
• Strong proficiency with PowerPoint, Excel, Word, Visio
• Familiar with project management tools as well as issue and release management, production and support (JIRA, Service Now, PPM tools, etc)
• Singapore Citizens are highly preferred

If you are keen to explore this opportunity further, please send a copy of your updated CV to [email protected]

We wish to inform that only suitable and shortlisted candidates will be notified.

#WealthManagement #PrivateBanking #BusinessAnalysis #BusinessAnalyst #ProjectManagement #PMBA # ProjectManagerBusinessAnalyst #WealthManagementBusinessAnalyst #ReconciliationSystem #Intellimatch #AntaesAsia #SingaporeJobs #FinTech #BankingIT #Banking

Responsibilities

• Gather and document business requirements from stakeholders.

• Analyze business processes and workflows to identify improvements.

• Develop functional specifications for T24 system enhancements.

• Collaborate with technical teams to design solutions that align with business needs.

• Configure T24 modules based on business requirements.

• Oversee customization to ensure compliance with standards and minimal risk.

• Develop and execute test plans to validate system functionality.

• Ensure issues are identified, tracked, and resolved in a timely manner.

• Support user acceptance testing (UAT) and address feedback.

• Create user manuals, process documentation, and training materials.

• Maintain detailed records of system changes and configurations.

• Act as a liaison between business units, technical teams, and external vendors.

• Provide updates and gather feedback throughout the project lifecycle.

• Assist with post-implementation support and troubleshoot issues as they arise.

Skills/Requirement

• Solid background in working with the T24 core banking system( Wealth Management ), including experience in modules like Accounts, Loans, Payments, or Treasury.

• A strong understanding of banking operations, products, and workflows.

• Experience in business analysis, including requirements gathering, process mapping, and solution design.

• Experience in managing or contributing to large-scale banking projects is a plus.

• T24 Customization and Configuration: Knowledge of T24 programming (e.g., jBASE, InfoBasic) and configuration settings.

• Familiarity with SQL and database query skills.

• Experience with reporting and analysis tools that integrate with T24.

• Proficiency in using software testing tools and frameworks

Prime Services provides securities financing, securities lending and other client services (securities clearance and settlement, asset servicing reporting and technology, risk management tools) to the firm's hedge fund clients. Salespeople in Prime Brokerage Sales are responsible for spearheading relationships with both start-up and established hedge funds. We leverage our strong relationships both across the firm and with our clients to prospect and onboard new hedge fund business. Given our dynamic positioning and hedge fund industry expertise, we are responsible for understanding our clients' organizations and needs as well as delivering the firm's resources via customized and innovative solutions across the global markets.

The GS Prime Services offering also includes Derivatives Clearing and the team will also work with institutional clients seeking to hedge portfolios, gain net exposure across a number of products, manage cash flows and implement a variety of other strategies. The team trades global, all asset classed futures and options including: equity indexes, commodities, fixed income and FX. Desk clients include investment managers, various strategy hedge funds, banks, pensions, and corporate investors.

Candidates will be responsible for:

Responsibilities

• Relationship management including regular client visits
• Understand client reporting needs
• Advising clients on implementation strategy
• Train clients on new technology & reporting
• Increasing market share across both execution and clearing platforms
• Provide margin oversight for clients
• Ensure start-up process for new accounts goes smoothly
• Liaise with legal and compliance groups on client issues
• Portfolio accounting and reporting
• Heavy contact with Derivative Operations
• Heavy phone interaction
• Strong client service orientation
• Cross selling of other firm products
• Working as part of a regional and Global team offering best in class client solutions and service

Requirements

Basic Qualifications:

• Bachelor’s Degree
• 2 years relevant experience (i.e. prime services, controllers, operations) preferred but not necessary
• Strong interpersonal and presentation skills
• Ability to interface with internal and external operations groups
• Attention to detail
• Results oriented
• Ability to react quickly to meet intra-day deadlines
• Focus on Risk Management
• Strong ability to multi-task and self-starter

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

About Us

Enuit is a growing company and technology leader in the energy trading & risk management space providing mission critical software platforms for natural gas, electricity, crude and refined product merchants such as utilities, refiners, producers, traders, and consumers. Enuit has the latest technology and is revolutionizing the development and deployment of Entrade, its flagship product, empowering clients to increase operational efficiency, to monitor and manage risk, and to increase profit margins along all aspects of their business from front to back. Entrade allows the traders, market and credit risk practitioners, operations and schedulers, and accountants to effectively manage a broad range of physically and financially traded commodities as well as the complex logistics operations associated with commodities such as natural gas, electricity, crude and associated refined products, coal, metals, and agricultural products to name a few. Headquartered in Houston, Texas, Enuit has projects throughout North America and Asia with opportunities popping up with a global partners across the globe.

Enuit seeks to hire an Client Services Analyst. As an Energy Software Client Services Analyst, you will participate as a team member or as an individual to provide technical support service for the software product to our customers throughout the globe.

Description of the Opportunity:

• Contribute in initial product implementation, additional enhancement, and/or integration projects for Enuit clients in installing, configuring, testing and supporting such projects either onsite or remotely.
• Provide Entrade technical support to clients.
• Provide Entrade pre-sales support/demo/presentation to prospects and training to the clients.
• Design business processes that match client requirements and that are easily configured in Entrade, communicate objectives, and deliver the solution in an efficient manner to the client.
• Resolve issues and perform troubleshooting.
• Communicate with client to understand desired results and assist in the design and testing of user acceptance test cases to validate project delivery.
• Provide system and project documentation to the client.
• Ensure clear communication to development, technical and support resources, and with project management skills to assist in managing deliverables and expectations.
• Track support related issues and escalate to higher management for resolution if necessary.

Qualifications for consideration:

• Minimum of bachelor’s degree in Business, Management Information Systems, Computer Science/Engineering or related field
• One to two year’s experience related to database administration and design, .NET, C# and SQL is desirable.
• A self-starter with proven troubleshooting skills, analytical skills with acute attention to details.
• Resourceful and detail-oriented team player with great learning skills
• Excellent oral and written communication skills, presentation skills and the ability to train others.
• Ability to write and analyze SQL queries.
• Some background in C# or other similar object-oriented programming languages
• Familiar with common software development methodologies (Waterfall, Agile, etc)
• Traveling may be required occasionally
• Background in React.js or other similar front-end JavaScript frameworks will be an added advantage
• Some commodity/energy trading industry knowledge will be an added advantage
• Fresh graduates with a solid technical foundation are welcome to apply

We are hiring a Senior Manager (Senior Lead Analyst) for one of our government client team to drive and deliver IT strategies. The candidate will be responsible for all components of the planning initiatives, from conceptualisation, strategy formulation, funding approval to outcome measurement. The Senior Manager will also work with the implementation teams comprising of project managers, change management specialists, business analysts and clinical subject matter experts to define and scope the initiative, schedule, cost and resource requirements.

• RESPONSIBILITIES:
• Work with the PM and BA Lead to define goals, work timeline and expected deliverables for business analysis
• Support the set up of governance to track status, risks, changes and issues pertaining to day-to-day management of all functional areas of system/data product analysis
• Support the planning of stakeholder engagement including defining roles, decision making authority and level of influence
• Define stakeholder communication plan
• possesses an analytical mind, and is able to see interconnections with system solutions and usability
• Define requirements & design acceptance and evaluation criteria
• Formulate system scope and objectives
• Analyse current state and perform gap analysis to identify opportunities for improvement
• Examine interactions between system elements, system performance and issues
• Conduct in-depth analysis of the business requirements specifications and feasibility studies on possible solutions
• Support the development of business cases defining potential benefits, solutions to increase efficiencies of business processes and associated risks
• Support the defintion of opportunities and constraints of processes and systems/data products
• Establish requirements for the implementation of changes in the business processes
• Analyse systems/data products and processes to identify enhancement opportunities
• Secretariat support

REQUIREMENTS:

• Programme management experience; preferably in managing programmes in a medium to large-sized organisation
• Ability to think strategically; understand and interpret policies to apply to IT enablement
• Ability to establish and cultivate relationships with a variety of key stakeholders
• Demonstrated planning capability applicable to the implementation of large scale programmes
• Well-developed communication, negotiation and professional writing skills
• Good team player
• Degree in Computer Science, Computer Engineering or equivalent

Morgan McKinley Pte Ltd

Cedric Ferreras

EA Licence No: 11C5502

EA Registration No. R1870889

Business Analyst (Salesforce)

• Working Hours: Mon-Fri
• Working Location: Central, Singapore
• Salary Package: $8800
• Job Type: 1 year Contract (renewable)

About the Role:
We are seeking a detail-oriented Business Analyst (Salesforce) to bridge the gap between business needs and Salesforce technology solutions. You will play a pivotal role in gathering requirements, analyzing processes, and ensuring the successful implementation of Salesforce solutions that drive business efficiency and growth.

Key Responsibilities:

• Collaborate with stakeholders to gather and document business requirements for Salesforce projects.
• Translate business needs into functional and technical specifications for Salesforce configurations and customizations.
• Work closely with developers and Salesforce administrators to design and implement solutions.
• Conduct gap analysis and recommend process improvements.
• Develop user stories, workflows, and wireframes to illustrate solutions.
• Facilitate workshops, user training, and knowledge transfer sessions.
• Perform end-to-end testing to ensure quality delivery.
• Maintain documentation for processes, configurations, and solutions.
• Stay updated on Salesforce capabilities and recommend best practices.

Key Requirements:

• Bachelor’s degree in Business, IT, or related field.
• Proven experience as a Business Analyst, preferably in Salesforce projects.
• Strong understanding of Salesforce functionalities, including Sales Cloud, Service Cloud, and integrations.
• Proficiency in gathering and documenting business and functional requirements.
• Experience in tools such as JIRA, Confluence, or similar project management systems.
• Strong analytical, problem-solving, and communication skills.
• Salesforce certifications (e.g., Salesforce Administrator or Business Analyst) are a plus.

Why Join Us?

• Opportunity to work on impactful Salesforce projects in a dynamic environment.
• Competitive compensation and benefits package.
• Professional growth opportunities through training and certifications.

If you are passionate about leveraging Salesforce to solve business challenges, we’d love to hear from you!

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

Responsibilities

· Draft functional specifications and solutions in collaboration with technical IT specialists and present functional aspects/impacts of changes/evolutions to the stakeholders.

· Plan, prepare and execute the qualification strategy of the overall developed solutions

· Deliver fully tested products on-time and quality up to production deployment.

· Maintain up-to-date required product documentations & train end-users.

· Prepare and maintain functional documentation including but not limited to process flows, user stories, functional test cases, integration tests etc.

· You will ensure the performance of the delivered products and adherence with bank policies.

· Support the technical development team in any functional aspects.

Skills/Requirement

· Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent

· Preferably 2 or more years of IT working experience

· Possess relevant system development / maintenance experience using Java/.Net-related technologies (such as Java GUI frameworks like Swing, SWT, AWT, RESTful Web Services, Struts, Spring, Angular, C#, ASP.Net, VB.Net, .Net Core, Web API, SQL Server Database, MySQL, HTML, CSS, JavaScript framework)

· Good understanding of Software Development Life Cycle (SDLC) processes

· Ability to produce specifications for documentations and implementations

· Experience in IT business analysis techniques

· Able to travel as required

Senior IT Business Analyst (Software Application)

Our client is looking for a Senior IT Business Analyst to join the team & spearheading the BA activities

Responsibilities:

• Organize and conduct system requirement meetings with end-users and stakeholders to address product roadmap and operational issues.
• Utilize human-centered tools and methods to facilitate workshops, identifying opportunities, problems, and mapping service journeys.
• Prioritize requirements by analyzing information with stakeholders and deliver functional and design specifications.
• Translate business requirements into technical requirements.
• Prepare business requirements documentation and presentation materials.
• Identify and mitigate issues and risks for assigned projects.
• Align stakeholders for implementation and post-implementation phases.
• Evaluate and recommend solutions that meet business needs.
• Collaborate with developers to troubleshoot and resolve technical issues.

Requirements:

• Minimum 8 years of business analysis experience.
• Degree or Diploma in Computer Science, Information Systems, Information/Infocomm Technology, Computer or Electronics Engineering, or related field.
• Business Analysis certification (e.g., CCBA®, CBAP®) preferred.
• Ability to translate business requirements into technical documents.
• Strong technical understanding to grasp solution constraints and able to do simple troubleshoot for the existing applications.
• Strong analytical and critical thinking skills with effective problem-solving abilities.
• Ability to influence and effectively communicate ideas to stakeholders, both orally and in writing.
• 2 Positions Available

Location : North East

Kindly indicate your current/last salary details and your notice period

Interested candidates kindly forward your CV to [email protected] (Michelle Dai Yiying, Reg No: R1982577). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

YOUR IMPACT

Are you looking to apply your analytical skills and deepen your understanding of client assets protection? Client Assets team is seeking a professional who is looking to collaborate with various Operations teams as well as Legal and Compliance to ensure proper control and governance structure for the protection of client assets.

OUR IMPACT

At Client Assets, we maintained the firm’s reputation and clients’ confidence by ensuring compliance with customer protection regulations as well as liaise with regulators and auditors during audit processes. Through the development, testing and implementation of strategic technology and new business initiatives, we help ensure the adequacy of controls to mitigate financial, regulatory, and reputational risks for the firm.

RESPONSIBILITIES:

• Ensure accurate segregation of client money and assets in order to be rule compliant and to operate in the best interest of the clients
• Investigate and follow-up on daily breaks arising from the segregation process and maintain good audit trail
• Support internal projects and business initiatives by providing client assets subject matter expertise
• Work with business units across Operations to ensure better control and governance across Client Assets processes
• Drive Client Assets initiatives to enhance efficiency, accuracy and control
• New business facilitation through ad hoc work on firm wide projects around new processes or activities

SKILLS & EXPERIENCE WE’RE LOOKING FOR

BASIC QUALIFICATION:

• Bachelor’s Degree required
• Demonstrated team working skills as well as excellent communication skills
• Attention to detail
• Ability to demonstrate initiative and ownership of issue resolution
• Ability to remain composed under pressure
• Ability to prioritize work in a fast-paced environment

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

Are you a Senior Data Analyst with a proven track record of delivering clear business impact through data? We’ve been looking for you!

The data team at Kape is building a world-class, data-driven culture to empower our employees with timely, accurate information to drive their decision making.

In this role you will make a huge impact, influencing business decisions relating to millions of customers every day. You’ll work with great people on projects across the company, supporting top-performing departments including software development, engineering, product, marketing, content, and people management.

What you’ll be doing

As a Senior Operations Data Analyst, you will:

• Act as a strategic partner in Product Operations to grow the extent of data-driven planning and decision making. Product Operations watches over our service platforms and infrastructure, ensuring our services are working reliably and seamlessly for our customers.
• Lead complex projects to turn data into insights, predictions, and actionable recommendations, delivering clear business value to our cross functional teams in their business challenges.
• Deliver impactful insights and recommendations using compelling visualizations in user-friendly dashboards.
• Collaborate with Data Engineers and Analytics Engineers to define requirements and standards for data pipelines and transformations, aligning with broader requirements.
• Drive quality and consistency, setting solid standards for the team

Who we’re looking for

If this sounds like you, please get in touch!

• Are passionate about data and using it to influence business decisions.
• Have 4+ years of experience in a Data Analyst / Business Intelligence Analyst role.
• Adept at integrating with the business to truly understand their business challenges, defining how data can help and integrating it at the earliest opportunity to increase data driven decision making.
• Have a track record of delivering clear business value from data through fit for purpose and actionable insights.
• Are an excellent communicator and use storytelling to bring insights to life and make connections on the business level.
• Have outstanding analytical skills - from unearthing valuable insights through querying data to creating compelling visualisations for ease of understanding.
• Proficient with querying languages such as SQL, and visualization tools such as Tableau/Power BI
• Are organized and able to lead complex projects with multiple user stories and dependencies.
• Seek a fast-paced environment where you will make an instant impact.
• Want to work alongside other intelligent and passionate people.

Nice to have, but not required

• Data science experience (e.g. experimentation, predictive analytics, machine learning).
• Training / mentoring experience relating to data: Can be with team members or across business units and their data use.
• You are comfortable talking technology and communicating with developers on technical topics.
• Understanding of operational metrics such as connection statistics, server telemetry, bandwidth utilization, and more
• Experience with Operations Monitoring tools such as Grafana, InfluxDB

About ACP:

ACP is the leading provider of learning management systems (LMS), e-learning, website Development and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organizational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

Roles & Responsibilities:

The role of a business analyst is to act as a crucial bridge between the business and the development teams, facilitating effective communication and collaboration between these two essential components of a project. This liaison is pivotal in ensuring that the business goals, requirements, and objectives are clearly understood and translated into actionable plans for development, ultimately leading to the successful execution of projects and the achievement of organizational objectives.

Job Description:

• Create detailed business analysis, outlining problems, opportunities and solutions
• Manage, track and raise project issues and exceptions where required for approval
• Involve in the requirement study and gathering, creating mockups, creating test cases and testing, and driving a smooth deployment and adoption and support the ongoing operations of the project
• Assist to understanding and troubleshooting technical issues when needed
• Learn to undertake root cause analysis for problems in order to implement preventive and corrective measures to meet business and performance needs
• Use of Excel, Access, and SQL to perform collection, analysis and profiling of large volumes of data
• Write and document requirements and functional specifications
• Observe industry trends and recommend new features or solutions to the product development team
• Assist in any other duties as required by the manager or supervisor

COT Products

• Lead outreach and qualifications
• Follow-up communications
• Database management

Job Specifications:

• Currently pursuing a Diploma or Degree in Business, Information System/technology, computer science, or equivalent
• Prior knowledge and experience in Business Analytics
• Proficient with Microsoft Office tools like MS Word, MS Excel, and MS PowerPoint
• Basic SQL knowledge
• Effective oral and written management communication skills
• Good analytical skills
• Adaptable and flexible
• Clear communicators, smooth facilitators, and precise analysts
• A team player with good communication skills
• Self-motivated person who thrives in a fast-paced environment
• Must be able to commit for at least 4 months (Full Time)

Benefits:

• An internship that is more than 3 months old will be entitled to 1 AL from the 4th month onwards.

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.

The Singapore Meetings & Events team manages over 130 events per year, for employees of the company, held at external venues, which range from training events for 10 people up to the annual office-wide events for over 700 people.

The events include small dinners, lunch bookings in exclusive private dining rooms, training sessions, office wide meetings, office wide cocktail events, community BBQ’s, graduate functions and many other events.

In this specific role, the Meetings & Events Analyst/Senior Analyst involves taking that original brief from the beginning to seeing the event through to the end (listen to the brief, research, venue sourcing, negotiation, logistics, financial admin, budget planning, communication management, reconciliation & closing of event).

These are detailed below.

• Provide guidance on the company's policy information to internal clients – Ensuring insurance, legal, health and safety obligations are adhered to for all events
• Provide advisory services to internal clients to assist with cost mitigation – offering alternatives or championing use of the office where possible for events
• Be the main point of contact with clients and vendors for all events
• Venue sourcing: provide options to internal clients based on their brief & budget
• Create and maintain a budget for each event, seeking approvals where necessary and reconciling costs post event
• Negotiation of rates and terms with suppliers
• Meeting logistics (venue management, caterers, audio visual etc) including drafting run sheets and floorplans
• High volume administration duties
• Process deposits and invoices for all events and coordinate with finance team in China to ensure payments are made on time and allocated correctly.
• Arrange printing and materials for events
• Liaise with internal (Marketing, Finance, Legal etc) and external clients (theme-ing providers, AV companies, printing suppliers, etc.)
• Draft & send communications
• RSVP management through online events management tool
• Use the company's internal tools (including new Meetings & Events tool) to manage events
• Follow the company's Meeting & Event policies to ensure compliance
• Ability to use the company's registration system for events
• Provide occasional off-site support for functions
• Develop and maintain excellent working relationships with stakeholders and suppliers
• Assist M&E Manager with internal communications ideation and delivery
• Offer and brainstorm solutions to internal issues and assist to streamline program where necessary
• Work with pan-ASEAN team to streamline and baseline current processes to help smooth delivery across the region

Qualifications and Experience
Education
• Qualification in a related field (e.g. events management) an advantage

Skills
• Excellent Customer Service skills
• Self-starter, with strong interpersonal, organizational, analytical, and verbal & written communication skills
• Ability to function as a Team Player and maintain a good working relationship, yet think and act independently with professionalism, discretion and confidentiality
• Ability to manage time and meet required deadlines in a fast-paced and dynamic environment
• Ability to exercise tact and diplomacy in all dealings
• Attention to detail
• Extensive event management experience preferred with a Hotel/Catering industry background (Including good planning and operational understanding/skills a necessity)
• Good financial acumen including budget management & understanding of financial reporting
• Strong computer skills and confident and professional phone manner
• Critical thinker with superior issue resolution skills
• 3rd Party Vendor/Partner & Service Quality Management
• Proficiency with standard Microsoft applications (excel, word, exchange) plus job specific tools (Share Point, Cvents etc)
• Multi-tasking skills; ability to manage own workload and adjust priorities to work efficiently and meet deadlines, often under compressed time pressure
• Not afraid to roll up sleeves and get involved and take ownership where necessary
• Policy interpretation and implementation
• Stakeholder relationship management
• Project/program management skills preferable, including continuous improvement methodologies
• Experience in a corporate environment preferable
• Good restaurant/venue/supplier knowledge in Singapore
• Strong time management skills
• Ability to adapt to change and use problem solving skills to overcome unexpected things that may arise

Work Experience
• 1 to 3 years in event management experience preferred with a Hotel/Catering industry background (Including good planning and operational understanding/skills a necessity)

Work Requirements
• Light travel, if required.

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

Job Description:

1. Data Collection and Management:
- Gathering data from various sources, ensuring its accuracy, and maintaining databases.

2. Data Analysis:
- Utilizing statistical methods and tools to analyze trends, patterns, and correlations within data sets.

3. Reporting:
- Creating detailed reports and dashboards to present findings to stakeholders, highlighting key metrics and performance indicators.

4. Requirement Gathering:
- Collaborating with business units to understand their needs and translate them into data-driven solutions.

5. Problem Solving:
- Identifying business challenges and recommending data-driven strategies to improve operations, efficiency, and profitability.

6. Forecasting and Modeling:
- Developing predictive models to forecast trends and outcomes, aiding strategic planning.

7. Cross-Functional Collaboration:
- Working with IT, marketing, and finance teams to ensure data alignment and support business objectives.

8. Training and Support:
- Providing guidance to teams on data tools and methodologies, fostering a data-driven culture within the organization.

The Marketing Analytics group is a lean and fast-paced team that evaluates business performance, marketing programs, product promotions, and the financial impact of marketing strategies for the Asia Pacific region. The team works directly with regional leadership and franchisees C-suite to develop marketing calendars and sales plans.

The Analyst will be responsible for all work streams related to Performance Analysis, Strategy Development & Sales Planning for a subset of the region and is expected to lead the relationship with key franchisee leaders.

This is a role with significant growth opportunities within the company and we expect the Analyst to quickly take on larger responsibilities within the region.

Responsibilities:

• Manage marketing performance analyses and develop strategies for a subset of APAC region
• Analyze sales, volume, and pricing data to evaluate business performance, product promotions, marketing programs, and pricing strategies
• Interpret broader brand & product research to inform long term strategy development for individual markets
• Develop monthly and annual sales forecasts to ensure success of marketing strategies
• Manage relationship with key franchisee stakeholders including local Heads of Marketing
• Provide senior leadership with timely, accurate and insightful analysis of marketing programs and tests
• Work with IT teams to enable clear visibility into business metrics
• Indirect management of a diverse team of internal and external stakeholders

Requirements:

• 1-4 years relevant work experience in consulting, finance, or another highly-analytical background
• Ability to thrive in a performance-focused and results-oriented environment
• Exceptional level of ownership mentality, self-motivation, and entrepreneurial spirit
• Strong analytical and presentation skills (Excel and PowerPoint)
• Strong communication skills and ability to influence senior leaders
• Flexible for periodic travel within the APAC region
• Mandarin preferred, but not required

As a Finance Analyst on the Assembly & Test Finance team, supporting MSB Site Assembly & Test Manufacturing Operations, your primary focus will be providing effective operational finance support through performing cost financial reporting, and supporting the reporting processes through data management and data analytics.

You will be partnering with various teams, including not limited to Global Finance teams as well as Global Operation Cost teams and Engineering teams to provide timely and insightful analysis.

WORKING THROUGH STANDARD COSTING, PLANNING AND REPORTING FOR ASSEMBLY & TEST MANUFACTURING SUPPORT

- Perform Monthly Closing and Quarterly Budgeting for Standard Cost for Mfg Operations

- Monthly review and analysis of actual variances as compared to standard costs

- Quarterly review and analysis of projected process costs and comparison to prior plan(s) and established goals and benchmarks

- Support the business planning cycle through data analysis and participation in the budget process.

- Monthly review of reporting to ensure consistent capture of data to enable internal and external benchmarking efforts

- Ongoing support of management information requests and special projects as assigned by management

- Ensure ongoing consistency and relevance of data that is made available to Manufacturing management

- Continuously work to improve the coordination and communication amongst the various sites and global finance teams

- Prepare and analyze monthly expenses and cost per part fluctuation

- Present to key business partners with an appropriate format with proper level of details

- Participate in governance of SOX and Management Process Controls.

PROVIDING EFFECTIVE REPORTS & DASHBOARDS THROUGH DATA ANALYTICS AND DATA VISUALIZATION
- Support and perform testing on new systems and enhancements of existing systems

- Ensure data quality to effectively support the business processes, and identify new ways to streamline processes

- Organise and transform information into comprehensible data structures

- Use data mining to extract information from data sets and identify correlations and patterns

- Design new reports and dashboards to present data based on business requirement

- Data visualization and communication to stakeholders on the data contents by using interactive formats

SYSTEMS EXPERIENCE BENEFICIAL TO SUCCESS IN THE ROLE:
- SAP, Excel, PowerPoint,, Power BI, Tableau, SQL

SKILLS REQUIRED:
- Data analytics and visualization

- Critical thinking and Problem solving Skills

- Multi-tasking and time management

- Communication and presentation skills

- Collaboration

- Pay attention to details

REQUIREMENTS:
- Minimum 2-3 years Financial Experience

- Bachelor’s degree in Accountancy, Finance, Statistics preferred

- Familiarity with costing, accounting & enterprise reporting systems (SAP, TM1, Power BI, Tableau preferred)

- Solid understanding of data sources, data organization, relational databases, and data analysis techniques

Responsible for developing, interpreting and implementing financial concepts for financial planning and control. Performs technical analysis to determine present and future financial performance. Gathers, analyzes, prepares and summarizes recommendations for financial plans, acquisition activity, trended future requirements, operating forecasts, etc. Performs economic research and studies in the areas of rates of return, depreciations, working capital requirements, investment opportunities, investment performance, and impact of governmental requirements.

· Master degree or Bachelor’s degree in Computer Science, Software Engineering, or related field.

· Should have (5-7) years of experience in Production Support of financial systems.

· Strong knowledge on KONDOR+ application for 3+ years or 3+ years of experience in IT Support for another Capital Markets applications

· Candidates should have ITIL certification/knowledge.

· Knowledge of major market regulatory body’s rules is an advantage

· Exposure to Capital Markets applications (E.g. Summit, Kondor+, Murex, Calypso…) is an advantage

· Should be able to do SLA & KPI management, Client communication & interaction

· Predictive analysis, consulting, escalation management

· Risk analysis and project execution

· Knowledge in Capital Market FO/BO environment is an advantage

· Strong knowledge in Configuration Management

· Strong knowledge in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT and Control-M.

· Knowledge of monitoring solution like ITRS Geneos is an advantage

· Good knowledge of Microsoft Office

· Excellent communication and interpersonal skills

· Strong analytical or troubleshooting skills

• 12-month contract opportunity (with potential for extension) with a leader in the Banking industry
• Play a key role in managing critical data centre and network infrastructure, ensuring smooth operations and high availability.
• Achieve work-life balance with 12-hour shifts (Thursday to Sunday), giving you extended time off during the week to rest and recharge.

About the Role

Our client is a globally recognized leader in financial services, with a strong presence in banking, investment, and wealth management. They offer a comprehensive range of world-class financial solutions designed to meet the diverse needs of clients around the world.

As a DCSD Infrastructure Technical Analyst, you will be a key contributor in maintaining and supporting the complex infrastructure of our client’s data centers. This role involves the installation, configuration, and management of network systems and hardware, ensuring optimal performance and uptime. The ideal candidate will have experience with enterprise data center environments and a strong foundation in network infrastructure, combined with the ability to troubleshoot and solve technical issues effectively.

What you’ll be doing

In this role, you will be responsible for the following:

• Hardware & Network Installations: Perform installation, de-installation, relocation, and testing of network hardware (routers, switches, firewalls, encryptors) and systems within the data center. Ensure that all installations meet the required service-level standards.
• Carrier Circuit Management: Install, relocate, and test carrier circuits to ensure network connectivity across various hardware.
• Cabling & Infrastructure Management: Manage the installation, relocation, and testing of patch cabling for systems and network hardware, maintaining organized and effective cabling practices.
• Vendor Coordination:Collaborate with facilities, electrical, and communications vendors to facilitate the installation of infrastructure elements such as power circuits, cabinets, and network components.
• Network & SAN Infrastructure Support: Assist in coordinating the installation and management of network configurations and SAN cabling, ensuring that performance and reliability standards are met.
• Consumables Management: Oversee the management of critical consumables (cables, labels, rail kits, etc.) to ensure efficient day-to-day operations.

What are we looking for

The ideal candidate will have -

• At least 2 years of hands-on experience in data center infrastructure, network hardware, and communications systems implementation and maintenance.
• Knowledge of data center environments, including PDUs, RPPs, SANs, and network infrastructures.
• Understanding of complex inter-networked environments, such as Ethernet, TwinAx (100GigE, 25GigE, 10Gig, 100M etc) token ring, and WAN technologies (OC-x, DS-x).
• Familiarity with TCP/IP protocols, subnetting, and WAN technologies.
• Strong analytical and troubleshooting skills to identify and resolve system and network-related issues.
• Excellent written and verbal communication skills to interact with vendors, team members, and stakeholders.
• Experience in managing or coordinating technical infrastructure projects is an advantage.
• While not required, familiarity with the Financial Services industry is a plus.

What’s in it for you

• Competitive Compensation: Receive a competitive compensation ensuring that your expertise is well rewarded.
• Work-Life Balance: With 12-hour shifts from Thursday to Sunday, you’ll enjoy 3 days to recharge and pursue personal interests.
• Career Development: Gain invaluable experience in managing enterprise-level data center operations and network infrastructure.
• Dynamic Work Environment: Work with a collaborative, skilled team and participate in impactful projects that make a difference.
• Long-Term Opportunities: There is potential for this assignment to extend beyond the initial 12-month period, with future opportunities to grow your career within our client's organization.

About Us

Purview Services is a global leader in providing innovative workforce solutions and technology-driven infrastructure services. We support organizations across industries such as telecommunications, IT, and financial services by offering tailored workforce solutions, including staffing, consulting, and project management. Our expertise extends to delivering end-to-end technology solutions that help clients optimize, secure, and scale their infrastructure. With a presence in 18+ countries providing services to mid-market and Fortune 500 companies, Purview Services is committed to driving operational excellence and empowering businesses with the talent and technology needed to thrive in an ever-evolving landscape.

About ACP:

ACP is the leading provider of learning management systems (LMS), e-learning, website Development and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organizational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

Roles & Responsibilities:

The role of a business analyst is to act as a crucial bridge between the business and the development teams, facilitating effective communication and collaboration between these two essential components of a project. This liaison is pivotal in ensuring that the business goals, requirements, and objectives are clearly understood and translated into actionable plans for development, ultimately leading to the successful execution of projects and the achievement of organizational objectives.

Job Description:

• Create detailed business analysis, outlining problems, opportunities and solutions
• Manage, track and raise project issues and exceptions where required for approval
• Involve in the requirement study and gathering, creating mockups, creating test cases and testing, and driving a smooth deployment and adoption
• and support the ongoing operations of the project
• Understanding and troubleshooting technical issues when needed
• Learn to undertake root cause analysis for problems in order to implement preventive and corrective
• measures to meet business and performance needs
• Use of Excel, Access, and SQL to perform collection, analysis and profiling of large volumes of data
• Write and document requirements and functional specifications
• Observe industry trends and recommend new features or solutions to the product development team

Job Specifications:

• Currently pursuing a Diploma or Degree in Business, Information System/technology, computer science, or equivalent
• Prior knowledge and experience in Business Analytics
• Proficient with Microsoft Office tools like MS Word, MS Excel, and MS PowerPoint
• Basic SQL knowledge
• Effective oral and written management communication skills
• Good analytical skills
• Adaptable and flexible
• Clear communicators, smooth facilitators, and precise analysts
• A team player with good communication skills
• Self-motivated person who thrives in a fast-paced environment
• Must be able to commit for at least 4 months (Full Time)

Benefits:

• An internship that is more than 3 months old will be entitled to 1 AL from the 4th month onwards.

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.

Business Analyst Responsibilities

We are looking for a methodical business analyst to build strong market intelligent data, mapping to business growth opportunity segments, survey customer preferences and statistical data in order to support top managers for their decision making process regarding business opportunities identity, competitions, product offerings, market segments focus, prices and promotions.

The successful business analyst will be able to analyze autonomously qualitative data, trends, strategies and competition aiming at increasing competitiveness & business growth opportunities.

Responsibilities

• Identify business growth opportunities via strong market research capabilities, intelligent and methodologies to suggest business directions or changes to senior management using analytics to support the recommendations. Actively participate in the implementation of approved changes

• Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement

• Conduct insightful, ad hoc analyses to investigate ongoing or one-time business operational issues

• Conduct and coordinate financial, product, market, operational and related research to support strategic and business planning

• Interpret, evaluate and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making

• Plan and coordinate the development of primary and secondary market research studies in support of strategic planning and specific business initiatives, as required and presents findings of studies to top managers

• Prepare technical reports by collecting, analyzing and summarizing information and trends

• Collecting data on customers, consumers, competitors and market place and consolidating information into actionable items, reports and presentations

• Understanding business objectives and designing surveys to discover prospective customers’ preferences

• Compiling and analyzing statistical data using modern and traditional methods to collect it

• Collect data on customers, consumers, competitors and market place and consolidate information into actionable items, reports and presentations

• Understand business objectives and design surveys to discover prospective customers’ preferences

• Compile and analyze statistical data using modern and traditional methods to collect it

• Perform valid and reliable market research SWOT analysis

• Interpret data, formulate reports and make recommendations

• Use online market research and catalogue findings to databases

• Provide competitive analysis on various market segment product offerings, identify market trends, pricing/business models, sales and methods of operation

• Evaluate program methodology and key data to ensure that data on the releases are accurate and the angle of the release is correct

• Remain fully informed on market trends, other parties researches and implement best practices

• Validate resource requirements and develop cost estimate models

• Understand and communicate the financial and operational impact of any changes

Requirements

· Proven market research analysis experience

· Strong business sense, strategic & logic

· Ability to interpret large amounts of data and to multi-task

· Strong communication and presentation skills

· Excellent knowledge of statistical packages , databases and MS Office

· Search engines, web analytics and business research tools acumen

· Adequate knowledge of data collection methods (polls, focus groups, surveys etc)

· Working knowledge of data warehousing, modelling and mining

· Strong analytical and critical thinking

· BS degree in Statistics, Business, Marketing or related field

· Detail oriented, analytical and inquisitive

· Ability to work independently and with others

· Extremely organized with strong time-management skills

Business Analyst top skills & proficiencies:

· Strategic & Big Picture Thinking

· Strong Business Sense

· Strong Analysis skills

· Work Well Under Pressure

· Communication

· Problem Solving

· Critical Thinking

· Relationship Building

Key Responsibilities

• Requirements Analysis & Elicitation.
• Responsible to identify and define detailed functional specifications based on the business requirements document.
• Analyze and document the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation.
• Monitor and manage risks /issues related to requirements and scope-creep.
• Team Collaboration.
• Participate in transitioning the requirements to the designers, and ensure a clear and complete understanding of the requirements.
• Facilitate / provide “Train-the-Trainer” on application enhancements.
• Facilitate / provide “Train-the-Trainer” on application enhancements
• Maintain up-to-date knowledge base related to application features and processes (subject matter expertise).
• Testing & Scope Management.
• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request).
• Perform impact assessment and estimation for Project Change Request.
• Good knowledge in financial services policies, procedures, products and industry practices.
• Strong negotiation skills.
• Good team player with excellent interpersonal and communication skills.
• Strong working knowledge of relevant applications and development life cycles.

Key Requirements

Mandatory:

• 7-9 years experience in Business Analysis.
• 5 years experience in Digital Channels and in transaction banking.
• Understanding of Technology but no need to have coding experience.
• Capturing, analyzing and eliciting business Requirements: Elaborating JIRA stories.
• Agile product development experience.

Nice to have:

• Detailed Knowledge in how Payments work in Indonesia vs Singapore (regulatory too).
• Knowledge of features offered by competitors.
• Knowledge of Technology trends eg. how does a digital bank approach digital channels.
• API /WAM experience.

Personal Qualities:

• Articulate well. Clarity in analyzing and writing business requirements.
• Not an order taker, able to push back complex build needs and offer alternate solutions.
• A great team player. Collaborate and communicate well with the other BAs.
• Strong analytical and problem solving skills.
• Strong presentation and meeting skills.
• Proactive and has initiative to thrive in a fast paced environment to deliver and meet deadlines,
• Highly resourceful and self-motivated.

Job Title: Business Process Improvement Analyst

Job Description

Job Summary
The Business Process Improvement Analyst is responsible for supporting the identification and implementation of process optimization opportunities which support the strategic goals of the various lines of business.

Responsibilities

• Partner with stakeholders to identify automation and process improvement opportunities, designed to reduce cost, enhance efficiency and productivity, and to minimize the number of errors and risks of internal business processes.
• Collaborate with line of business management to continually monitor and evaluate programs, processes, workflow, and business results.
• Leads and manages the different activities required to complete the process improvement initiative such as but not limited to:
• Conduct data gathering, data analysis and feedback sessions (e.g., interviews, FGDs, observation, etc).
• Facilitates process-mapping and solution brainstorming sessions.
• Complete the cost-benefit analysis for recommended processes.
• Map out cross-functional employee journeys
• Create value stream maps and document process flows.
• Manage the change required within and across business units.
• Identifies, manages, and mitigate risks and issues
• Monitor improvement and publish closure report
• Catalogues, maintains, and updates all process-related documents.
• Creates presentations and present findings, updates, and results to key business leaders.
• Acts as consultant and helps design processes of new and upcoming projects.

Qualifications

Requirements

• Lean/Six Sigma certified
• Journey – mapping and design experience required
• Minimum 2 years working in the Telco industry
• Minimum 5 years working experience with at least 2 years in a process improvement role or its equivalent
• Has led a successful implementation of process improvement initiatives
• Must be highly proficient in Excel, Visio, and PowerPoint with ability to create executive-level presentations
• Detail oriented, highly organized, self-motivated, proactive, independent, good communication skills, strong analytical, project management and change management skills, with ability to manage stakeholders, and able to plan and execute

Job Summary:

As an SAP-HR Functional Analyst, you will be part of our IT functional team, supporting and enhancing our SAP HR system to meet the business's evolving needs. You will receive training and exposure to SAP HR functionalities, focusing on testing, troubleshooting, and creating training materials. Additionally, you will work alongside our team on system investigations, issue resolution, and implementing system changes based on project requests. This role offers a comprehensive learning experience, from technical troubleshooting to solution design.

Key Responsibilities

SAP HR System Support and Testing: Learn the functional use of the SAP HR system and perform IT testing of various functionalities. Ensure system functionality aligns with business requirements and troubleshoot issues as they arise.

Training Material Development: Use SAP Enable Now to create and update training materials for end-users. Work with the functional team to develop resources that support ongoing SAP HR training needs.

System Investigation and Troubleshooting: Assist in investigating and diagnosing reported issues within the SAP HR system. Shadow team members to understand the process of problem identification, impact assessment, and solutioning.

System Change Implementation: Participate in the project's Change Request (CR) process for SAP HR system modifications. Learn how to implement, document, and test changes under supervision. Assist in solution design tasks, gaining experience in designing system configurations and functional specifications.

Qualifications and Skills Required

Educational Background: Bachelor's degree or diploma in IT, Computer Science, or related field. Strong academic performance, particularly in IT and technical modules.

Technical Skills:

SAP HR Module: Prior exposure to SAP HR is beneficial, though not mandatory.

Programming Knowledge: Practical experience with programming languages and SQL is advantageous.

Additional Competencies:

• Strong analytical and problem-solving skills.
• Ability to work collaboratively within a team.
• Excellent written and verbal communication skills, especially in documentation and training material creation.
• Key Attributes for Success
• Eagerness to learn and grow in SAP HR and IT functional roles.
• Ability to adapt to new tools, processes, and responsibilities as project needs evolve.
• Attention to detail and commitment to delivering high-quality work, especially in system testing and documentation.

Job Summary

We are seeking a Business Analyst with a strong interest in business processes and process re-engineering.
You will be part of the IT Application team supporting the In-house application.

Mandatory Skill-set

• Degree or Diploma in Software Engineering, Computer Engineering or similar fields;
• At least 3-7 years of experience in delivering and supporting IT applications as a Business Analyst;
• Strong experience in requirements gathering, gap analysis, and documentation;
• Demonstrates exceptional ability to comprehend business processes and implement process re-engineering to address business needs and challenges;
• Good working experience in SQL, JIRA, and Confluence;
• Strong negotiation, and stakeholder management skills;
• Strong communication, presentation, and documentation skills;
• Capable of working independently, managing stress effectively, and multitasking in a fast-paced environment.

Desired Skill-set

• Familiarity with a particular industry (such as finance, healthcare, or retail) can be an advantage;
• Certifications like SCRUM Master or Product Owner are advantageous.

Responsibilities

• Responsible for working with business users/product owners to gather business requirements;
• Translate business needs to ensure that developers and business users have a common consent;
• Articulate business requirements and translate them into functional and technical specifications;
• Facilitate the tracking and reporting of project progress, issues, and risks to ensure timely delivery of project milestones;
• Proficient in concurrently supporting multiple application systems and platforms;
• Adhere to the organization and project standards & guidelines.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

About ACP:

ACP is the leading provider of learning management systems (LMS), e-learning, website Development and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organizational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

Roles & Responsibilities:

The role of a business analyst is to act as a crucial bridge between the business and the development teams, facilitating effective communication and collaboration between these two essential components of a project. This liaison is pivotal in ensuring that the business goals, requirements, and objectives are clearly understood and translated into actionable plans for development, ultimately leading to the successful execution of projects and the achievement of organizational objectives.

Job Description:

• Create detailed business analysis, outlining problems, opportunities and solutions
• Manage, track and raise project issues and exceptions where required for approval
• Involve in the requirement study and gathering, creating mockups, creating test cases and testing, and driving a smooth deployment and adoption and support the ongoing operations of the project
• Assist to understanding and troubleshooting technical issues when needed
• Learn to undertake root cause analysis for problems in order to implement preventive and corrective measures to meet business and performance needs
• Use of Excel, Access, and SQL to perform collection, analysis and profiling of large volumes of data
• Write and document requirements and functional specifications
• Observe industry trends and recommend new features or solutions to the product development team
• Assist in any other duties as required by the manager or supervisor

COT Products

• Lead outreach and qualifications
• Follow-up communications
• Database management

Job Specifications:

• Currently pursuing a Diploma or Degree in Business, Information System/technology, computer science, or equivalent
• Prior knowledge and experience in Business Analytics
• Proficient with Microsoft Office tools like MS Word, MS Excel, and MS PowerPoint
• Basic SQL knowledge
• Effective oral and written management communication skills
• Good analytical skills
• Adaptable and flexible
• Clear communicators, smooth facilitators, and precise analysts
• A team player with good communication skills
• Self-motivated person who thrives in a fast-paced environment
• Must be able to commit for at least 4 months (Full Time)

Benefits:

• An internship that is more than 3 months old will be entitled to 1 AL from the 4th month onwards.

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.

Position

As Application Support Analyst, you will be involved with innovative and fully DevOps oriented teams in order to provide L1 and L2 support for both the Asian Region and the World.

This position is part of a new support team formation for the company's new strategic program. It is multiyear program which targets to:

• Build a new platform to interconnect investors, lenders and clients on syndicated markets
• Build a digital platform for the comapny's clients and investors
• Manage large lender pool deal, different loan format, institutional investors and multi-product
• Increasing agility lead by more focused and structured transactions
• Implement solution aligned with regulatory requirements (Basel IV, IFRS 9).

The solutions are built and supported in Paris and in Singapore.

Scope of Work

• Manages user requests & incidents in a timely mannerPrioritizes User requests based on their urgency, their criticality and their context. Ensure all incidents investigation and follow-up in case of third-party / vendor involvement, communication and pushes for resolution including workaround identification
  Ensures adequate and efficient communications toward users, senior management and other IT stakeholders during incident management process (major or minor).
• Ensures Daily support tasksEnsures sanity checks are performed (morning, evening) and on-calls duty
  Contributes to change requests, urgent data modifications and INTPRODs executions
  Escalates issues if need be, but remains the main point of contact for the user
• Pushes for sustainable resolutions and sustain knowledge managementIn case of Incident, ensures root cause is properly identified and remediation actions defined and prioritized (Problem Management)
  Contributes to major incident reports and post-mortems when required
  In case of recurrent Request/incidents, pushes for the creation of a Feature Development/bugfix, or automation
  Keeps the support documentation up-to-date
• Acts as the IT Run preferred communication channel with all stakeholdersContributes to Major events (BCP, Disaster recovery, Production interventions, etc.) synchronizing with other Support engineers, Users, and CAGIP stakeholders.
  May extend his activities to complementary tasks like Testing or BA if part of the squad.
• Must have skllls as Good communicator, who can transalate technical issues in Simple language which is understantable and relatable with Business and Operations.

Required Skills

• Solution oriented, business focused with a mindset to constantly improve production quality and stability.
• Have basic technical skills e.g. SQL, Unix, Microservices, CI/CD tolls etc.
• Excellent analytical skills
• Ability to multi task and manage stress while maintaining empathy for end users.
• Exposure to Monitoring tools & Automation.
• Good communicator and have managed Operations & Business.
• Problem-Solving mindset with orientation towards Continues Improvement.
• Functional knowledge of similar kinds

Experience

• The candidate should have minimum 4 year’s experience in application support, with exposure in Banking industry (is a plus).

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307